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Reviewed by a Hotels.com guest on Feb 27, 2013
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"great"Reviewed by a Hotels.com guest on Feb 26, 2013
it was great they allowed us to check in a little early . We were only there for one night we came for a show and did'nt want to drive home after. The room was great the BED was so comfortable everything was great .WILL BE STAYING AGAIN
"Great"Reviewed by a Hotels.com guest on Feb 26, 2013
I really enjoyed my stay there. it was very peaceful and for the price it was a great place. I would stay again and recommend it to anyone. :-)
"Beautiful view"Reviewed by a Hotels.com guest on Feb 26, 2013
Gulf breezes were soft, temperature was mild. I like going to Panama City in the winter. Crowds weren't large, it wasn't too hot like in can be in August and the price was right!
"Wonderful view and proximity to beach"Reviewed by a Hotels.com guest on Feb 26, 2013
The room was nice and walked right out to the patio where the pool was and right down to the beach. The view of the ocean was wonderful and we were on the first floor. The only issue we had was that it rained the entire time we were there so I could not walk on the beach. Not the fault of the hotel. The room was clean and I believe they are doing some updating. I would have stayed longer except for the weather. I would go there again.
"Keep looking for a place to stay...Skip this place"
"Resort" has sign on Front Beach Road but property is behind grocery store. Lock Boxes containing keys for room are on the opposite side of grocery store and pharmacy complex and completely out of the way. Checking in required a trip 8 miles from "resort", trip to lock box - where 2 others families were attempting to get into lock box but given the […] wrong codes to use. When these families called the number given on the signage next to the lock boxes they were told they would also have to travel 8 miles to Shores of Panama (really nice resort!) to go through the same process i had just went through. The bunk beds were for those 5' and under. The "matress" on the foldout couch was 2" thick and some of the boards on the couch frame were broken. Room was clean and pool facilities were nice. There were contridictory signs posted at the pool gates stating no food or drink were allowed in the pool area. The pool area had vending machines present inside the gaits... We never did figure that one out. It was quite a walk to the beach 20 - 25 min as the only beach access was a couple blocks in either direction from the actual sign for the resort on Front Beach Road. Damage waiver of sixty dollars was a crock but heard it is almost universal in PCB area. We met one couple that said they had purposely stayed there more than once other than that everyone we talked to said it was their first and last time at Cabana Cay. Read moreGenuine Hotels.com guest review
"Great pool! Horrible room!"
Our recent stay at Cabana Cay was mostly a sad disappointment unfortunately. I will start off by saying that the grounds and pool of the resort were absolutely wonderful! The location was good and we had a hassle free, pleasant check-in. We were all a little worried though, because there were many unhappy guests in the lobby while we were checking in. […] When we made it to the room, we realized why. The condo was a huge disappointment! The room was dirty and the carpet and furniture were in very bad condition. The beds were very hard and uncomfortable! Luckily we only stayed one night, and were able to move to a much nicer resort the next day! Lesson learned! Read moreGenuine Hotels.com guest review
"nice place but to much money"
i think hotel.com should tell people about the charge for cleaning your room after you leave the room was high didnt expect to pay more after i got ther for cleaning the room you should tell people up front for all costGenuine Hotels.com guest review
very convenient and comfortable for a reasonable priceGenuine Hotels.com guest review
"NO BEACHFRONT BUT WOULD RECOMMEND FOR FAMILIES"
This is a good hotel for a Family due to the size of the units! IT IS NOT ON BEACH! and BEWARE OF THE EXTRA 117DOLLAR FEE YOU HAVE TO PAY AT CHECK IN! other than those two things I would return back! it has a beautiful pool area! If you are going ask for B-Building it is a newer Building! I really enjoy this hotel has full kitchen, 1.5 baths, washer […] and dryer and balcony! my room 409B was very clean ! Read moreGenuine Expedia guest review
"behind winm dixir"
Thete was no mention of clean up fees intil after roon was paid for but over aall the price was very good for the quality. Beautiful pool and nice room with every thing you need.Genuine Hotels.com guest review
"Short Stay"
Over all the room was OK but the Dishwasher is Dirty. Dishes dirty had to wash them before use. Pillows where dirty. The extra charge was not a good thing. 140 dollars at the check in for cleaning and insurance. if they clean it was a shock to use, Staff was slow to respond to wild life in the pool area. The hot tubs where dirty. the soda machines are […] not in great working order and the soda was out of date, The elevators needed to be cleaned there was blood and food on the walls. Would I stay again. Not if I can help it. However it was cheap but still clean the place. It could be real nice if they took time to clean it and address the issues of the guest. Read moreGenuine Hotels.com guest review
"niceto stay in"
was good an clean was irritated by the extra fees i didn't no about til i got thereGenuine Hotels.com guest review
"Don't let the pool pics or description fool you!!!"
The property itself is beautiful. However its location is a dissappointment. The condo is located behind a Winn-Dixie and migrating to the beach is no simple task. Sure its not a long walk but traffic is bad requiring the use of crosswalks then you have to walk another 300 yds to the public beach access spot between two other condo properties all while […] carrying all your stuff. The description listed is slightly misleading and without close investigation or observance of a map you as the guest are lead to believe the property is beachfront. Well its very far from it. Secondly all the TVs were old style CRT projection with a small 28-30" in the living room and a ridiculously tiny 10 or 12" in the bedroom. The bed was horribly uncomfortable and another huge inconvenience was that the thermostat in the room does not provide the guest with 100% temperature control. For example I like to sleep the AC on 69 degrees well even if you set the thermostat to 69 in will not keep the AC on long enough to get to that temperature. It was like it was computer bypassed to not allow it to get any cooler then 73 or so at night. The condo itself was very clean though and the pool area was both large and beautiful....of course the view was that of a nice sandy field or ditch. I think worst of all was that the property does not have Wifi. Its 2012 there is absolutely no excuse to operate any form of vacation venue without full wifi access for your guests. Overall this hotel is severely a let down. Read moreGenuine Expedia guest review
"Love the area very much."
Our stay was ok, but.....the bed frame was dusty, the comforter had an old smell to it as if it was not washed. The shower curtain has mildew, when you step in the shower the bottom was sticky which means it was not cleaned with scrubs just that they run water through it instead to rid the dirt and whatever. The kitchen cabinet were sticky. Your furniture […] are not the best, very uncomfortable. Walls were dirty /stains, could use touch up paint. This place could really be an amazing place if you had a cleaning staff who knew how to clean. Also, you should have them clean the elevators periodically with all the traffic you have. I say this because there was blood stains in the elevator on the back side for 2 days and folks tend to lean up on the back of the elevator, so it should be washed out. If you want good reviews, clean it up some and you may just have it to where you can out do other hotels/condos. It is a nice place just needs some TLC.... :) Read moreGenuine Hotels.com guest review
"Wait 'til YOU see the inside."
When we arrived at the resort, we were impressed of the view from the outside. The area was extremely convenient for everything. Beautiful grounds, beautiful pool. Until we went inside the condo: The condo was suppose to be a "no smoking" area, as we entered the condo, the condo wreeks of old stale smoke. A cigarette butt left in the toilet was evident […] someone did not care about the room policy. Which is too bad! The condo was not vacuumed. The living room couch was old, filthy and dirty that we used one of the comforters to cover the couch. The walls and the bunkbed were severely stained. Two of the four dinner chairs were barely there and we were afraid to sit on them, in fear of them breaking and injuring ourselves. As far as the kitchen, there was only one tall glass in the cubboard. The worse part of our stay, was, when my daughter found an old condom wrapper in the main bedroom. PLEASE CLEAN AND VACUUM THE CONDOS, THEY ARE BEAUTIFUL!!! Read moreGenuine Expedia guest review
"It's nice but has its problems"
Cabana Cay I stayed two nights, the price was ok; Monday and Tuesday, check out wednesday 10 am; really! Ten in the morning? Then you have pay for the room to be cleaned and some sort of room insurance, Front desk service is ok except the one employee doesn't answer phone call and the front desk is only open 8-4. The other employees are useless, […] I asked one guy if he worked there, he stared at me. The rooms nice; one queen and two bunk beds, two bathrooms, one full, nice furniture, appliances, washer and dryer, tv in living room is small and old, tv in main bedroom is even smaller and older. I didn't know they made TV's that small. No Wi-Fi, seriously, it's the 22nd century, what! We're still in the 21st century? But seriously, who doesn't have Wi-Fi these days. The pool is real nice; open from 9am to 10pm; very large, cut in two sections; there are two jacuzzis, didn't use them but they look nice. The beach is very nice and only a minutes walk across from the hotel. All in all I would go back, and at the same time I'll do more research to find something maybe a little better; it's a difficult decision because there are good things and there are annoying things.thanks. Read moreGenuine Hotels.com guest review
"Nice room, no keys, no service"
Hotel was nice, but the "short walk" was longer than expected across a busy street. We arrived around 9pm and there was no lobby or keys to check into the room. The security guard at the grocery store found us a key to the room.Genuine Expedia guest review
"Short stay"
Stay was very good, the unit was better than average and nicely maintained. The major issue I had was the supprise charges for cleaning at 112.00, Check in fee of 12.00, and damage insurance of 40.00. Unfoutunatly the charge is the same for 1 night or a month. Hotels.com did not list these charges and by receipt for 3 nights said paid in full until […] check in. Read moreGenuine Hotels.com guest review
":)"
Room is condo style, great for kids. They have a great kitchen and large balcony. Washer and dryer is a huge plus. They do need to get a new couch. The pool is the best selling point. This was our second time staying and we will surely stay again.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Where do I begin. Very noisy late at night. Elevator was scarry, thought it was going to fall. No security on site. Our car was broken into and items were taken from the glove compartment. The "walk" to beach was misleading.Genuine Hotels.com guest review
"far walk to the beach"
Well, my room had a sofa bed from the 1950's it stunk also the bathtub was very slow to drain, broken bath sink most of all NO remotes for the tv in living room, back sliding door missing blind, all of this was brought to the management attention but nothing was done about it.Genuine Hotels.com guest review
"Not at ALL impressed!"
First of all, I was staying here with a couple of friends for Memorial Day weekend. I thought the price of the room was good for the quality of the room (private bedroom) and other sleeping places for my chums. The pool was HUGE as well. However, that's about all there was to it. The location is farther from the beach than they would lead you to believe. […] It's a good walk across hot road to get to the beach. Second, you have to pay a cleaning fee, which I could tolerate that. However, THEY DON"T HAVE ROOM SERVICE UNTIL YOU CHECK OUT! You pay a cleaning fee and have to take our your own garbage, rinse your own dishes, and essentially start the work of the cleaning crew for them. That just seems silly to me. The amenities were old and small. Overall, it's a good place if you just want somewhere to sleep, but if you're looking for a good experience at your hotel, go somewhere else. Read moreGenuine Hotels.com guest review
"Nice condo just a small walk from the beach"
Good place to stay on a budget. Just don't be surprised when you are required to pay a cleaning fee up front. Overall nice pool and spa. And the ocean is viewable through the other buildings if you are on the top floor. For the budget vacationer I recommend this place. Just wish the bunks would accommodate a tall person because they are in a corner […] with no leg room. Read moreGenuine Hotels.com guest review
"You get what you pay for"
Thank goodness we got a great rate. The pool was very nice but the place is NOT maintained. No luggage carts which made moving in and out very difficult. And our lamps did not work. Not alot in the kitchen, a few utensils and a few glasses and plates but not many. You can tell that this place is going downhill. However, we didn't spend much time in […] the room. Also quite a long walk to the beach since it is behind Winn Dixie. No beach view. Read moreGenuine Hotels.com guest review
"ok stay"
To start off great pool!!! Room was clean except a lot of marks on walls. Not bad for the price compared to other places.Genuine Hotels.com guest review
"Terrible equipment"
The resort was far away from the beach. The room condition was okay, but there wasn't enough cookware in the kitchen. Also there was too many mosquitoes by our resort since there was a lake behind our balcony. However I would not recommend to come back to this resort.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Could be a lot better for the price"
The room itself was nice but compared to another resort located in the same area it was awful. Did not have enough amenities compared to the other. The location is pretty good. They also charge additional rates rates that the other resort didn't charge.Genuine Hotels.com guest review
The view and room setup was great. But you have.to pay for an outragoues cleaning fee and when I got to my room it was nasty. Wasnt vacuumed ir dysted in weeks. Had to take own trash out. No wifi either or any kind of internet.Genuine Hotels.com guest review
"Basic condo, no extras"
Our stay was average, basic. There were no TV's in the extra bedrooms. The sofa was extremely worn. Overall, the stay was basic. The pool was really nice though and it was just a short walk to the beach. This condo seemed vacant.Genuine Hotels.com guest review
"good for the family"
I was nice. pool was great and kids loved it. couches were broken and very uncomfortable. i understand spring breakers trash them but the deposit is to replace them.Genuine Hotels.com guest review
"Ok hotel"
This hotel was a bit expensive and had a cleaning fee that we had to pay when we checked in. If I ever return to Panama City I will probably stay at another hotel. I like that it had a full kitchen and two bathrooms. If you are traveling with a group of people then I would say you should stay here but if not its not worth it.Genuine Expedia guest review
"Great stay for great price!"
We enjoyed our stay so much. It was much more than we expected. The pool was amazing. The only downside was that it's about a quarter mile from the beach, but it wasn't too bad. We decided not to walk, but drive which didn't bother me. The upside is that it is directly behind a grocery store which was very convenient. Overall, the stay was wonderful. […] Definitely staying here next year! Read moreGenuine Hotels.com guest review
"CABANA CAY PANAMA CITY"
The Condo was nice it was just a little misunderstanding with the cleaning deposit. Thought all dues was paid till we got there. Plus was under the impression that the condo was on the beach, even though it was close you dont actually walk out the door to the beach.Genuine Hotels.com guest review
Did not have any towels in the room, and the carpet needs to be replaced or have a real good cleaning, also could not lock the patio door.Genuine Hotels.com guest review
My stay was fine. The one main issue I have is that this reservation was paid a month in advance but upon check in I was charged an additional $118 for a housekeeping fee and renters insurance. I was traveling on a tight budget and this unexpected charge caused unnecessay stress to my family.Genuine Hotels.com guest review
"cabana cay PCB FLA"
It was not a short walk to the beach. Its was a very long and frustrating walk. We could not even drive because there was no where to park the car. We had to pay a 40.00 damage fee and was told that we would not get this back even if there was nothing damaged. Also we had to pay like 118.00 cleaning fee that was also not aware off. We book it through […] hotels.com will not do that again. We tried to get sheet for my son all week finally on the last night they finally got them for him. There were no blankets either. And what about that sheet that we had to use to inspect the condo with. We had to report ever little thing wrong that we saw so that we would not be charged for something that was already torn up before we got there. Then had to do all dishes and take out all trash. Man that sucked. No will not stay there agian. But they did have a wonderful pool. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"HORRIBLE!!!"
this place was disgusting! Paid a cleaning fee for a dirty condo. There was a hand print on our wall and the fridge was still filthy! The toaster had rust in it. The sofa bed still had crumbs in it. I told the front desk that our room was still dirty and all she did was wipe it up. It was extremely gross! Service was horrible and the location was behind […] a Winn-dixie?! They never answered the phone. they didn't have enough cash to pay me my deposit back? What Kind of place doesn't have enough money? everything was wrong about this place. I would never recommend this place to anyone! Do not stay here!!!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Cabana Cay-Panama City Beach"
The resort was awesome. We had no trouble checking in or out. No extra fees. Everyone was friendly. I would definitly go back again.Genuine Hotels.com guest review
"Terrible..... Worst experience ever"
Lots of partying and very unclean. Someone cut there self and blood was all over walkway and elevator. We told staff and it still took 2 days to clean it up. Not a place for kids. The pool is nice but that's about it.Genuine Expedia guest review
"convenient"
Really great for kids, teens and young adults. The WinDixie is a great help.Genuine Hotels.com guest review
"The cabana cay resort in panama city beach Florida"
I think that this hotel is too strict. Our guest who come to visit us should not have to pay $25 to visit when paid all this money to stay there that's just terrible and I would not recommend this hotel to anyone.Genuine Hotels.com guest review
"Cabana Cay at Oaseas Resort Panama City Beach"
This place did not allow guests and did not warn others about this policy beforehand. Guests were charged $25 a day and had to be off the premise at 10 pm. Being Spring Break and in college, this was absurd and turned off the idea of me and all my friends staying there again. It felt more like being supervised in prison with these visiting hours than […] Spring Break and enjoying the times with my friends. I was also wrongly informed about a security deposit for which i was charged $500 instead of the $140 I was informed of when I called a month before arriving on the trip. The grounds were illy maintained with rusted paint, a swampy mosquito filled creek in between the only two buildings, and was located in the parking lot behind Winn Dixie's. After arriving and voicing my complaints, I kept being told there was nothing they could do. I later drove to Oaseas offices and was upgraded to a better room and partially refunded for my security deposit, but it took that much drastic action to get any response from this company. Read moreGenuine Hotels.com guest review
"hidden fees and dirty room"
when making reservations you should know exactly how much to pay at that time:not ge there and find out later you owe more.also what happen to customer service.no wash rags.must wash your own towels because there is no maid service,yet your charged for maid service.the only positive;s out of the stay was security was wonderful,pools were comfortable.there […] was fries in my room when we arrived and the day before we left finally someone came to clean because of complaints from me. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pay all the money"
Payed all that money and you for even get toliet paper, you have to buy your own. Among other things they are strict on sercritcy, if you bring a visitor up to your room 20 extra dollars. So many hidden feas too.Genuine Hotels.com guest review
"Decent"
The rooms and pool were relatively nice but the location and staff are terrible. Watch out for the hidden fees.Genuine Hotels.com guest review
"awesome"
It was great i will recommend it to everyone who travelsGenuine Expedia guest review
"Great Spring Break"
Everything about the hotel was fantastic except the checkout process. We were never told what to do for checkout and ended up having to wait for close to three hours to get out of there plus they added a cleaning fee. It was an awesome spring break spot but be ready for the wait.Genuine Expedia guest review
"Cabana Cay by Oaseas Resorts - PCB Fl"
This is a huge complex located behind a grocery store complex on Front Beach Rd. The per night was reasonable but they hit you up for damage deposit (we are seniors staying a couple of nights) and a $75.00 cleaning fee. It would have been better to have stayed at the Holiday Inn. NOT WORTH THE COST. We will not stay there again.Genuine Hotels.com guest review
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