Excelente!!!Genuine Hotels.com guest review
"Not worth it"
Waited forever for a bellman; ended up carrying my own bags. Shower configuration tight making it impossible for a woman to shave her legs comfortably. Noisy despite 6th floor location.Genuine Hotels.com guest review
Very good, upgraded TV service required.Genuine Hotels.com guest review
"Great Back Bay Location"
The hotel is a 5-star experience with a 5-star location. It is connected to a huge high end mall with many shops and restaurants. This would be a big advantage in winter, especially.Genuine Expedia guest review
"just one thing wrong"
This hotel would get the top rating in all categories - clean, well decorated, efficient staff (mostly) except for one thing. Do they really need to tack on a daily or hourly charge for Wifi on top of their room charge? They are already among the most expensive hotels in Boston - so why the niggling extra - when every Motel 6 and Comfort Inn in the […] country offers it for free. Seems foolish to me. Otherwise, I would not hesitate to recommend this place. Read moreGenuine Hotels.com guest review
"Beautiful Hotel in Best Boston Location"
Very nice two night stay. Beautiful lobby, room and bathroom. Great Illy expresso. Great service.Genuine Expedia guest review
"You get what you pay for"
If you price not a major concern its about as good as you get.Genuine Hotels.com guest review
"very good stay"
the bed is uncomfortable, the rooms are small comapred with the four seasons very good spa, good massages, good foodGenuine Expedia guest review
"5 star hotel with excellent shopping and dining"
Excellent service from front desk, door staff and maid service. Bathrooms are excellent and provide top of the line toiletries and separate bath and shower with high end bath fixtures. Modern decor. Well stocked mini bar and coffee service.Genuine Expedia guest review
"Great weekend with sisters"
My only complaint is there was 3 people listed on the reservation and the room was only prepared for 2. Additionally some of the visitors made and or implied that African Americans could not afford such accommodations. I know this is no fault of the Mandarin but my dollars are as green as anyGenuine Expedia guest review
"Great SPA and location"
We were caught up in the snow storm of Jan 2014. Thank God we could use the Spa facilities. Great location on Boylston St. If you have a preference for the Spa, book a lifestyle room on the same floor as the Spa facilities.Genuine Expedia guest review
Good hotel. However in terms of value for money could do more in terms of in room amenities and service levelGenuine Expedia guest review
I love the Mandarin Oriental hotel group, but the one in Boston... let's just say the Décor is still stuck in the Reagan Era. It's outdated. I feel like they need a face lift from Jeff Lewis. Service is immaculate. People here really serve to appease. The food from room service was so-so. I ordered out of convenience so I can't complain so much. No […] bed bug issues from my stay there. I stayed at the premiere suite and the bay back king room. There isn't much of a huge difference except the sq footage. Read moreGenuine Hotels.com guest review
"Hotel service is great"
I loved the Mandarin Oriental in Boston. However, I would have to say their décor of the rooms aren't so great. It's almost stuck in the Reagan Era. It's very drab, and tasteless. I thought being the luxury hotel it boasts, it would be a bit more modern. I did not spot any bed bugs at the hotel nor woke up from any bites so that made me reassured. The […] location of the hotel is great for restaurants and shops. I'm from NYC and it doesn't compare, but it's still decent. Read moreGenuine Hotels.com guest review
"Incredible experience. Wonderful!"
I have stayed in this Hotel for both business and personal vacation. It is a gem.Genuine Expedia guest review
"nice hotel, perfect location,"
we didn't like the restaurant, but location of hotel is perfect...Genuine Expedia guest review
"An enjoyable splurge in Back Bay."
A beautiful place. Barely a hair out of place in my experience.Genuine Expedia guest review
"Mandarin is a Great Business Class Hotel"
Rooms are a nice size and staff is very helpful. I enjoyed the food quality and location. The spa was fabulous but not quite the level of other Mandarin spas. The hotel rooms need on- demand movies.Genuine Expedia guest review
Absolutely the best hotel I have ever stayed in and I have stayed in many!Genuine Hotels.com guest review
"Great location for holiday events in Boston"
Good location, attentive staff -- most of the time. While we found the room clean, the following day the housekeeping did not come until after 3pm to clean and make it up -- despite our calling at 8:30am requesting they clean/fix the room, again at noon ----Genuine Expedia guest review
"A disaster for our wedding anniversary"
After reading all the positive reviews of this hotel we decided to give the Mandarin Oriental Boston a try for our anniversary. We were rather dissapointed with our room, our view or lack of, the 5 star restaurant with its boring breakfast menu and awful service, but most disappointing was upon check out the hotel tried to bill us again for the room […] that was already paid through Expedia. This might have been an honest mistake, but I am curious if others have experienced this old trick at the Mandarin Oriental. The best part of the hotel was massage I had in the SPA. Read moreGenuine Expedia guest review
Great hotel, amazing service, fantastic location. One nitpick: my suite seemed to have a design flaw. The door to the bedroom/closet/bathroom area, when open, blocked half the opening to the bedroom. For over 1200/ night I wouldn't expect to see such silliness. That was a constant irritant that could be solved by the door swinging the other way. In […] the grand scheme, it's a minor point, but again, at this price, I expect perfection, or close to it. Everything else was amazing as I said. Great property. Read moreGenuine Hotels.com guest review
"Nicest hotel in Boston"
While every Mandarin Oriental is a superb hotel, this is their best run hotel. Staff is great. The location is very convienent and I stay here whenever I'm in Boston.Genuine Expedia guest review
"Great hotel, need better isolation!"
We came here fir a 4 day couple visit to Boston, being the perfect hotel to stay at. Wonderful bed and room, saved for the fact I woke up early as my room was side by side to the gym. Other than that concierge service was perfect, and provided great recommendations in restaurants and entertainment in BOS.Genuine Expedia guest review
"Classy. Fun. Clean. Quiet."
True excellence. The best hotel experience of my life. My new home away from home.Genuine Expedia guest review
"Great location for visiting universities in Boston"
Though relatively expensive, this is a smaller hotel 5 star hotel connected to the Prudential Center mall and a very convenient location for visiting the universities in the Boston area.Genuine Expedia guest review
Staff was polite and helpful throughout. I would definitely recommend it to anyone staying in Boston. Optimal locationGenuine Expedia guest review
"Stay here or be disappointed somewhere else."
This is probably the nicest hotel I've ever stayed at. Everyone there is extremely friendly and helpful. Do you need a ride to go somewhere? BOOM, it will be arranged. Are you looking for recommendations for places to eat? KAZAAM, they will tell you. Do you want to be located within walking distance of all the cool places? WABAM, enjoy the proximity […] to everything my friends. Read moreGenuine Expedia guest review
"No Complaints At All!"
One of our Rimova suitcases broke ( a wheel spinner came off). I believed It was mishandled by hotel staff. However, we were amazed by the efficiency of the recovery and makeup service provided by the hotel. Absolutely No complaints!!!Genuine Expedia guest review
The Mandarin Boston is an outstanding Hotel, service can not be better, the food is very good and the rooms impecable. I will return anytimeGenuine Hotels.com guest review
This is a great place to stay in Boston. Location wise is fantastic, walking distance to restaurants and shopping areas. Custumer service is the best...... As soon as we check in, every one call us by our name; make us feel like home.Genuine Expedia guest review
Beautiful roomsGenuine Hotels.com guest review
It was outstanding in all wayGenuine Hotels.com guest review
Excellent service and location; very clean and nice; small issue with room temperture control, at 22C freezing, at 22.5 too hotGenuine Hotels.com guest review
Wonderful customer service, nothing was too much trouble. Great location, great bar and I would highly recommend it.Genuine Expedia guest review
"'Service with a Smile' 5 Star!"
The MO in Boston really is a 5 Star when it comes to service, a truly good 'Team' of staff. Good rooms, we had a comfortable Mandarin King (+ rollaway for child) for 7 nts, very clean, good space & a great bathroom with big bath, large shower & toilet with frosted curtesy door, essential when travelling with a 'recently' very private 12 yr old! Great […] position close to 'Newbury Street' for shops & of course you can take the hotel lift straight down into the Prudential Shopping Centre! This hotel meets both Business & Pleasure requirements. Read moreGenuine Hotels.com guest review
muy mala experiencia. Habitaciones muy grandes bonitas, pero los alimentos son absolutamente nefastos para esta categoría. Me quede 5 noches en el hotel tenia que pedir alimento en la habitación porque tengo un bebe muy chico y no podía salir con el frío y esas cinco noches fueron de mal en peor. Ensalada cesar con la lechuga completa con agua, la comida […] del restaurant boulud horrible también con una carne demasiada cocida cuando pedí termino medio y a mas de 35 usd. Cada noche las cuentas eran de 150 a 200 usd de alimento para dos personas y comimos muy my mal: La penúltima noche nos quejamos nos enviaron fresas con chocolate, se aprecia el detalle pero el chef no existe en este restaurant. Por otro lado la atención desde la calle es de mal gusto. El que nos abrió la puerta parece ex marine con una actitud muy mala. El bebe estaba en el taxi abrió la puerta vio que el bebe estaba ahí no cerro la puerta la dejo abierta y se fue con menos 5 grados fuera. Abre la puerta cuando quiere y cuando no quiere tiene una actitud de cero servicio. En resumen las habitaciones están bien pero no regresaría por el servicio y los alimentos. Un hotel que se quiere muy top y no le llega a las estrellas que recibe. No le doy ni 3.5 en estrellas. Mala experiencia no vayan Read moreGenuine Hotels.com guest review
It was the one of my best hotel experience. The hotel's facility was excellent and employees are fantastic. All my family members were very very satisfied. You should try the spa located at 4th floor. It was amazing experience with Mandarin Oriental Boston. Thank youGenuine Hotels.com guest review
"Top Service and Top Lage"
Freundlicher Empfang inkl. detaillierte Erklärung der Zimmereinrichtung, frischer Tee und Gebäck etc., sauberes und grosses Zimmer (wir haben es mit zwei Kindern, inkl. Zustellbett, belegt), sehr schönes Bad, perfekte Lage. Das Hotel ist zwar teuer aber sein Geld wert.Genuine Hotels.com guest review
ボストンでは毎回違うホテルを宿泊し比較している。他のホテルから早朝に移ったにも関わらず、9:00amにはお部屋を用意してくれた。初めてアメニティがShanghai Tangのホテルに出会った。お昼からはSPAに篭りジェットバス、サウナ、スウェディッシュマッサージでリラックス、この間もスタッフの心配りがtoo muchになり過ぎない範囲で感じられ流石だと思わせた。唯一つ、ルームサービスで頼んだ朝食の中華粥がリゾット状態だったのにはガッカリしたが、全ての面で抜きん出て良かった。Genuine Hotels.com guest review
perfettoGenuine Hotels.com guest review
"tolles hotel mit kleinen bademänteln"
alles bestens - nur sollte man nicht die 100 mal gewaschenen bademäntel des mutterhotels aus bangkok für ausgewachsene mitteleuropäer in boston verwenden- trotz dreifacher reklamationGenuine Hotels.com guest review
フロントの対応も親近感がありとても心地よかったです。 また、ルームサービスも注文してからすぐに届きました。 また、ドライヤーの変圧器や、ハンガー、バスローブなどもすぐに持ってきていただけました。 お部屋も広くて、家族4人1部屋で宿泊しましたが、全然窮屈感がありませんでした。 ただ、ダブルベットが意外と小さかったので、エキストラベットをお願いしましたが、それでもお部屋に広い空間がありました。 バーでは、オリジナルのポップコーンがついてくるのですが、これが最高に美味しい！！Genuine Expedia guest review
立地はボイルストン通りに面し、プルデンシャルセンターの隣で、便利の良い立地です。 やはりマンダリンだけあって、ドアマンも気持ちが良く素敵でした。 ロビーや、フロントも高級感があり、フロントの対応も笑顔が素敵です。 客室は8階までで、その上層階はレジデンスになっているようです。 宿泊したのは6階の角部屋でした。清潔感、高級感ともに最高のホテルでした。 建物は新しくはありませんが、手入れの行き届いたいいホテルです。Genuine Expedia guest review
ホテルの星の数や値段に対してのサービスの質が悪い。 またリクエストしていた事が果たされなかったにせよ、何か考えてくれるようなそぶりも見せなかった。Genuine Expedia guest review
"Sehr gutes Hotel in Guter Lage"
Sehr empfehlenswertes Hotel in guter Lage zu vielen Shopping Möglichkeiten.Genuine Hotels.com guest review
"Excelente custoX benefício"
Excelente!Genuine Hotels.com guest review
In posizione centrale a Boston, struttura eccellente con personale gentile e disponibile, adeguato anche il servizio e il livello della ristorazione, esperienza positiva.Genuine Expedia guest review
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