All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
776 Boylston St, Boston, MA, 02199, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 62 reviews)

  • Location
    Great location
  • Amenities
    Great amenities
  • Food
    Delicious food
  • Wellness
    Great wellness & sports facilities
  • Service
    Fantastic service
  • Room
    Great room
  • < Previous
  • Page 1 of 2
  • Next >
5.0 / 5Outstanding
"OUTSTANDING!"
From the time I walked in the receptionist (who's name escapes me) realizes it was my birthday and had a cake delivered to me.. :-) it was such a wonderful surprise I loved it!
Genuine Hotels.com guest review
2 night trip Aug 16, 2015
Janie
US
5.0 / 5Outstanding
Awesome!!!
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice, excellent sevice, well located"
Enyoyed the room. Didn't like the breakfast though. Expensive, poor , not good, not excellent service at the restaurant
Genuine Expedia guest review
Other trip Aug 4, 2015
ale
US
5.0 / 5Outstanding
I ordered a bag of ice for a swollen knee. It arrived in a few minute with a...complimentary cooky! I really appreciated!
Genuine Expedia guest review
Other trip Jul 28, 2015
claudia
US
3.0 / 5Good
The hotel has an excellent location. I considered that they need more staff in the front desk, there was always a line and only one at the front desk.
Genuine Expedia guest review
Other trip Jul 15, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel, but not great"
Perfect location, good hotel, but do not go to Boulud Restaurant especially for breakfast.
Genuine Expedia guest review
Other trip Jun 27, 2015
ziya
US
5.0 / 5Outstanding
Great hotel! Alex was awesome. Had my car ready as promised every time.
Genuine Expedia guest review
Other trip Jun 17, 2015
melli
US
5.0 / 5Outstanding
"Excellent Hotel!!!"
Excellent hotel, Absolutely beautiful!!!
Genuine Hotels.com guest review
2 night business trip Jun 8, 2015
John
US
5.0 / 5Outstanding
"Perfect in almost every way."
Surprised my wife with a two day stay at this beautiful property located perfectly in Back Bay. Stayed in the deluxe king room. Check in was smooth. Hotel restaurant was very good. Only complaints would be bed was a bit too soft and we were not informed that construction nearby would not allow us to sleep past 8am. Other than that highly highly recommend this gem of a hotel.
Genuine Hotels.com guest review
2 night romance trip Jun 9, 2015
Adam
US
4.0 / 5Excellent
"Dirty Lobby"
Hotel lobby furniture was dirty with noticeable stains on many of the chairs and sofas. However, the room was wonderful and very clean. Also, the service was excellent.
Genuine Hotels.com guest review
1 night trip Jun 4, 2015
Anthony
US
5.0 / 5Outstanding
"Nicest hotel in Boston"
Excellent hotel - gorgeous rooms. Only complaimnt was slow room service -- but at least they mae up for it by comp'ing the breakfast.
Genuine Hotels.com guest review
2 night business trip May 29, 2015
Mark
US
4.0 / 5Excellent
"Convenient to shopping n dining"
A lovely hotel. Has ambience, grandeur, subdued elegance, modernity and tasteful decor. Like to go back in future.
Genuine Expedia guest review
Other trip May 10, 2015
discerning
US
4.0 / 5Excellent
"Great Hotel with More Potential!"
We stayed at the MO for Valentine's Day. It was a great hotel and trip. Overall, there were just a few glitches - the lights were not working well and neither was the coffee machine. It would be great if a hotel staff could escort clients to the room and show them how things work like they do in Europe. This would add to the ratings.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Robert
US
5.0 / 5Outstanding
"Amazing hotel in the best location"
We had a great and relaxing family stay at the mandarin Boston! The hotel is top notch. Staff couldn't have been nicer or more accommodating.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic hotel, exceptional service."
Once you stay at a Mandarin Oriental, you'll find it hard to go back. Rooms and bathrooms are excellent. Housekeeping service twice a day. In the evening they prepare the bed for sleeping, put down a bath mat on the carpet and slippers. Set the room lights down; empty the trash cans; fill the stainless steel ice bucket; refold the leading edge of the toilet paper into a convenient triangle (really!); replace the towels, glasses, turn on the TV, etc. Lots of electronic controls. Two phones are touch screens with access to dining, housekeeping, front desk. Do not disturb is a light you turn on by the door. Room lights are all something like a Lutron system, accessible from both sides of the bed and the entry. The bathroom lights are also accessible from the bed, but can be set separately dimmed down for a night light. Glass shower, massive tub capable of two average-sized people. Plenty of business supplies, paper, pen, scissors, highlighter, ethernet cable. Room service and food are exceptional. The guy even rotated the TV to face where he setup breakfast. Also a very secure hotel. You cannot even get to floors above the lobby without using your room key card. The hotel restaurant was also first-rate. One of my favorites is Prudential Center self-parking is very near. I find valet parking to be a chore if you plan to use a car a lot. From the 2nd level, exit to the indoor mall, walk toward Lord+Taylor, take the elevator to the garage.
Genuine Expedia guest review
Other trip Nov 20, 2014
JP
US
5.0 / 5Outstanding
Excelente!!!
Genuine Hotels.com guest review
1 night romance trip Sep 18, 2014
A Traveler
US
2.0 / 5Fair
"Not worth it"
Waited forever for a bellman; ended up carrying my own bags. Shower configuration tight making it impossible for a woman to shave her legs comfortably. Noisy despite 6th floor location.
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
Wrdtrvlrbh
US
5.0 / 5Outstanding
Very good, upgraded TV service required.
Genuine Hotels.com guest review
5 night trip Jun 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Back Bay Location"
The hotel is a 5-star experience with a 5-star location. It is connected to a huge high end mall with many shops and restaurants. This would be a big advantage in winter, especially.
Genuine Expedia guest review
Other trip Jun 19, 2014
Bill
US
4.0 / 5Excellent
"just one thing wrong"
This hotel would get the top rating in all categories - clean, well decorated, efficient staff (mostly) except for one thing. Do they really need to tack on a daily or hourly charge for Wifi on top of their room charge? They are already among the most expensive hotels in Boston - so why the niggling extra - when every Motel 6 and Comfort Inn in the country offers it for free. Seems foolish to me. Otherwise, I would not hesitate to recommend this place.
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel in Best Boston Location"
Very nice two night stay. Beautiful lobby, room and bathroom. Great Illy expresso. Great service.
Genuine Expedia guest review
Other trip Jun 4, 2014
A Traveler
US
5.0 / 5Outstanding
"You get what you pay for"
If you price not a major concern its about as good as you get.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"very good stay"
the bed is uncomfortable, the rooms are small comapred with the four seasons very good spa, good massages, good food
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
US
4.0 / 5Excellent
"5 star hotel with excellent shopping and dining"
Excellent service from front desk, door staff and maid service. Bathrooms are excellent and provide top of the line toiletries and separate bath and shower with high end bath fixtures. Modern decor. Well stocked mini bar and coffee service.
Genuine Expedia guest review
Other trip Feb 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great weekend with sisters"
My only complaint is there was 3 people listed on the reservation and the room was only prepared for 2. Additionally some of the visitors made and or implied that African Americans could not afford such accommodations. I know this is no fault of the Mandarin but my dollars are as green as any
Genuine Expedia guest review
Other trip Feb 1, 2014
sister weekend
US
5.0 / 5Outstanding
"Great SPA and location"
We were caught up in the snow storm of Jan 2014. Thank God we could use the Spa facilities. Great location on Boylston St. If you have a preference for the Spa, book a lifestyle room on the same floor as the Spa facilities.
Genuine Expedia guest review
Other trip Jan 6, 2014
Alejandro
US
4.0 / 5Excellent
Good hotel. However in terms of value for money could do more in terms of in room amenities and service level
Genuine Expedia guest review
Other trip Nov 16, 2013
chuma
US
4.0 / 5Excellent
"Great service"
I love the Mandarin Oriental hotel group, but the one in Boston... let's just say the Décor is still stuck in the Reagan Era. It's outdated. I feel like they need a face lift from Jeff Lewis. Service is immaculate. People here really serve to appease. The food from room service was so-so. I ordered out of convenience so I can't complain so much. No bed bug issues from my stay there. I stayed at the premiere suite and the bay back king room. There isn't much of a huge difference except the sq footage.
Genuine Hotels.com guest review
2 night trip with friends Aug 26, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel service is great"
I loved the Mandarin Oriental in Boston. However, I would have to say their décor of the rooms aren't so great. It's almost stuck in the Reagan Era. It's very drab, and tasteless. I thought being the luxury hotel it boasts, it would be a bit more modern. I did not spot any bed bugs at the hotel nor woke up from any bites so that made me reassured. The location of the hotel is great for restaurants and shops. I'm from NYC and it doesn't compare, but it's still decent.
Genuine Hotels.com guest review
3 night trip with friends Aug 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Incredible experience. Wonderful!"
I have stayed in this Hotel for both business and personal vacation. It is a gem.
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
US
4.0 / 5Excellent
"nice hotel, perfect location,"
we didn't like the restaurant, but location of hotel is perfect...
Genuine Expedia guest review
Other trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
"An enjoyable splurge in Back Bay."
A beautiful place. Barely a hair out of place in my experience.
Genuine Expedia guest review
Other trip Apr 2, 2013
William
US
4.0 / 5Excellent
"Mandarin is a Great Business Class Hotel"
Rooms are a nice size and staff is very helpful. I enjoyed the food quality and location. The spa was fabulous but not quite the level of other Mandarin spas. The hotel rooms need on- demand movies.
Genuine Expedia guest review
Other trip Mar 10, 2013
Glamommy
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Feel like a royalty."
I feel I have to cleanup afterwards. The place is toooo clean to stay.
Genuine Expedia guest review
Other trip Mar 9, 2015
globetrotter I.
CA
5.0 / 5Outstanding
"great location"
Beautiful rooms
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
david
CA
5.0 / 5Outstanding
"Fantastic"
It was outstanding in all way
Genuine Hotels.com guest review
3 night trip Feb 27, 2014
Stefan
IE
4.0 / 5Excellent
Excellent service and location; very clean and nice; small issue with room temperture control, at 22C freezing, at 22.5 too hot
Genuine Hotels.com guest review
7 night trip Feb 20, 2014
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"물탱크및 수도관 청소해주세요!"
다 좋았는데 물이 너무 지져분했어요.수도물에서 작은 쓰레기가 나와 탕에 물 담으면 정말 기절하는정도요. 물탱크에 문제있는듯. 일단 프론트에 항의했는데 제대로 물탱크등등 청소해서 깨끗한 물 나오게 해줬으면해요!
Genuine Hotels.com guest review
5 night family trip Oct 15, 2015
A Traveler
KR
5.0 / 5Outstanding
"とても居心地の良いホテル"
数年ぶりに滞在しました。ボストンの街中に位置しており地下鉄の駅からも近く周りに店も沢山あって大変便利でした。ロビーも客室も落ち着いた雰囲気で、バスルームは広く清潔で、フロントの方々もドアマンの方々もみんな上品かつ優しく対応して下さり、とても快適に過ごすことができました。ボストンへ行く機会があったら、絶対また利用させて頂きたいです!
Genuine Hotels.com guest review
2 night trip with friends Sep 21, 2015
A Traveler
JP
5.0 / 5Outstanding
Good in-room coffee service but did not have teaspoon in the room. Concierge was great with restaurant reservations. Also, hotel was pet friendly with no additional cost.
Genuine Hotels.com guest review
1 night business trip Sep 3, 2015
A Traveler
KR
5.0 / 5Outstanding
"服務佳, 客房整潔有待加強"
服務貼心, 健身房設備完善, 位置方便 房間整潔有待加強, 入住時浴室備品只有浴帽, 其他的都是有盒子但是裡面並無用品 沐浴乳也明顯有人使用過, 只剩下一半 馬桶旁有用過的衛生紙沒有打掃
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
Shu-Mien
HK
2.0 / 5Fair
"no vayan"
muy mala experiencia. Habitaciones muy grandes bonitas, pero los alimentos son absolutamente nefastos para esta categoría. Me quede 5 noches en el hotel tenia que pedir alimento en la habitación porque tengo un bebe muy chico y no podía salir con el frío y esas cinco noches fueron de mal en peor. Ensalada cesar con la lechuga completa con agua, la comida del restaurant boulud horrible también con una carne demasiada cocida cuando pedí termino medio y a mas de 35 usd. Cada noche las cuentas eran de 150 a 200 usd de alimento para dos personas y comimos muy my mal: La penúltima noche nos quejamos nos enviaron fresas con chocolate, se aprecia el detalle pero el chef no existe en este restaurant. Por otro lado la atención desde la calle es de mal gusto. El que nos abrió la puerta parece ex marine con una actitud muy mala. El bebe estaba en el taxi abrió la puerta vio que el bebe estaba ahí no cerro la puerta la dejo abierta y se fue con menos 5 grados fuera. Abre la puerta cuando quiere y cuando no quiere tiene una actitud de cero servicio. En resumen las habitaciones están bien pero no regresaría por el servicio y los alimentos. Un hotel que se quiere muy top y no le llega a las estrellas que recibe. No le doy ni 3.5 en estrellas. Mala experiencia no vayan
Genuine Hotels.com guest review
5 night family trip Nov 14, 2014
stephane
MX
5.0 / 5Outstanding
"Epic Experience"
It was the one of my best hotel experience. The hotel's facility was excellent and employees are fantastic. All my family members were very very satisfied. You should try the spa located at 4th floor. It was amazing experience with Mandarin Oriental Boston. Thank you
Genuine Hotels.com guest review
2 night family trip Sep 11, 2014
TK Lee
KR
5.0 / 5Outstanding
"Top Service and Top Lage"
Freundlicher Empfang inkl. detaillierte Erklärung der Zimmereinrichtung, frischer Tee und Gebäck etc., sauberes und grosses Zimmer (wir haben es mit zwei Kindern, inkl. Zustellbett, belegt), sehr schönes Bad, perfekte Lage. Das Hotel ist zwar teuer aber sein Geld wert.
Genuine Hotels.com guest review
2 night business trip Aug 3, 2014
CH Familie
CH
5.0 / 5Outstanding
"さすが、世界のマンダリン"
ボストンでは毎回違うホテルを宿泊し比較している。他のホテルから早朝に移ったにも関わらず、9:00amにはお部屋を用意してくれた。初めてアメニティがShanghai Tangのホテルに出会った。お昼からはSPAに篭りジェットバス、サウナ、スウェディッシュマッサージでリラックス、この間もスタッフの心配りがtoo muchになり過ぎない範囲で感じられ流石だと思わせた。唯一つ、ルームサービスで頼んだ朝食の中華粥がリゾット状態だったのにはガッカリしたが、全ての面で抜きん出て良かった。
Genuine Hotels.com guest review
1 night trip Jun 4, 2014
Ko
JP
5.0 / 5Outstanding
"eleganza d'oriente"
perfetto
Genuine Hotels.com guest review
2 night trip Dec 25, 2013
A Traveler
IT
5.0 / 5Outstanding
"tolles hotel mit kleinen bademänteln"
alles bestens - nur sollte man nicht die 100 mal gewaschenen bademäntel des mutterhotels aus bangkok für ausgewachsene mitteleuropäer in boston verwenden- trotz dreifacher reklamation
Genuine Hotels.com guest review
3 night trip Oct 1, 2013
rolf
DE
5.0 / 5Outstanding
"家族でも十分過ごせます"
フロントの対応も親近感がありとても心地よかったです。 また、ルームサービスも注文してからすぐに届きました。 また、ドライヤーの変圧器や、ハンガー、バスローブなどもすぐに持ってきていただけました。 お部屋も広くて、家族4人1部屋で宿泊しましたが、全然窮屈感がありませんでした。 ただ、ダブルベットが意外と小さかったので、エキストラベットをお願いしましたが、それでもお部屋に広い空間がありました。 バーでは、オリジナルのポップコーンがついてくるのですが、これが最高に美味しい!!
Genuine Expedia guest review
Other trip Mar 2, 2013
ボストンファン
JP
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night business trip May 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >