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""Reviewed by a Hotels.com guest on May 6, 2012
They were very helpful and the free breakfast quite good and the rooms were clean but the carpet was showing a bit of wear
"Clean rooms"Reviewed by a Hotels.com guest on May 5, 2012
Close to hollywood
"Good rooms poor service"Reviewed by a Hotels.com guest on May 5, 2012
The hotel from the outside looks pretty bad but the rooms are really nice. Poor customer service at the front desk
""Reviewed by a Hotels.com guest on May 5, 2012
Very convenient for attending contest at convention center
"over-night stay before cruise"Reviewed by a Hotels.com guest on May 5, 2012
We really liked San Pedro Inn & Suites. It was perfect for our over-night stay before our cruise. The price that we paid for the room was a good value. The staff was friendly. We were suprised that such a good breakfast was included in the price of our room.
Location.
Situated on the beach in Santa Monica's Beach Cities neighborhood, Hotel Shangri La Santa Monica is close to Santa Monica Pier, Venice Beach, and Santa Monica Museum of Art. Additional area attractions include University of California Los Angeles and J. Paul Getty Museum.
Hotel Features.
Hotel Shangri La Santa Monica has an outdoor pool and a fitness facility. Business amenities at this 4-star property include small meeting rooms and limo/town car service. Dining options at this Santa Monica hotel include a restaurant, a poolside bar, and a bar/lounge. For a surcharge, guests have access to a roundtrip airport shuttle. The staff can arrange event catering, computer rentals, and cell phone/mobile rentals. Additional amenities at this Art Deco property include a concierge desk, gift shops/newsstands, and a video library. This is a smoke-free property. A total renovation of this property was completed in May 2009.
Guestrooms.
The 70 air-conditioned guestrooms at Hotel Shangri La Santa Monica include laptop-compatible safes and minibars. Rooms are equipped with flat-panel televisions with premium cable channels and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Wireless high-speed Internet access (surcharge) is provided. Beds have premium bedding. Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and makeup/shaving mirrors. Additional amenities include hair dryers and windows that open. All rooms are accessible via exterior corridors. In addition, amenities available on request include in-room massages, irons/ironing boards, and hypo-allergenic bedding. Turndown service is offered nightly and housekeeping is available daily. All guestrooms at Hotel Shangri La Santa Monica are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Dining Room - This poolside restaurant serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Life is a never-ending summer in LA’s Beach Cities. Redondo Beach and surfing are forever intertwined. On weekends, many Angelinos head to Santa Monica to relax in the ocean and hang out at the Third Street Promenade. The Getty Center, an art-world powerhouse, is nestled in the nearby hills north of Brentwood. Santa Monica’s neighbor, Malibu, is home to The Getty Villa and its antiquities.
see all hotels in Santa Monica"Noisy Location"
This hotel is in a great location for food, the beach and shopping - but not for a peaceful night's sleep. The windows were relatively soundproof, but we could still hear quite a bit of noise - especially at night. The tiled hallway floors allowed a lot of echoing and we could hear guests above, next door and in the hallways. That aspect aside... The […] room service was superb! The quality of food and selection we had was incredible! The food tasted great, the service was super-hero quick, and the portions were more than sufficient. Our room had a view of the beach, and the pier was a short walk away. The mall and 3rd Street Promenade were also nearby. Read more
"Close to beach and shops"
Lovely hotel!
Awesome!
I had to wait almost 3 hours in the afternoon to check in. I was told the wait would be short, but was left hanging out in the dining room. Only after I raised a fuss did the staff view this as a serious issue. Once I did, they did get a room and offered me wine, cookies and a free meal, but their system seems to need work still. Also, I left a valuable […] object in the room when I checked out. I called the hotel from the airport and was promised an immidiate return call, which also never came. When I called back, security said nothing was found in the room Read more
This guest did not leave a comment.
"Great location"
We try to stay at the Shangri La whenever we are in Santa Monica. Great views of the ocean and pier, and we can walk to restaurants and shopping. The hotel has a wonderful ambiance, and the sunset views from the rooftop bar are spectacular.
"SHANGR lA EXISTS IN SANTA MONICA"
Excellent location, great room, I had a terrace suite with kitchen, and incredibly friendly staff from maids to front desk to the bar and wait staff.
This guest did not leave a comment.
"Great location an nice rooms"
The front desk receptionist was nice. They upgraded us to a larger room because our room wasn't ready at check-in time. The locatio is superb and close to the beach and third street. We enjoyed our stay there. Thank you!
This guest did not leave a comment.
We loved this place as soon as we walked in. The staff was very helpful. The room we booked was not available , so they upgraded us and it was fantastic....It overlooked the ocean, the room was beautiful. It was my daughters 21st birthday, and she loved it!! Walking distances to the pier, and many of the restaurantes.
This guest did not leave a comment.
"Great hotel and service"
Just had a one night stay. Fantastic service and great staff.
"Great place hotel, cool deco vibe"
We got an unexpected upgrade from a regular suite to a two-bedroom suite with ocean views. The only bad thing about our stay was that it was too short. Excellent, attentive staff, great modernized art deco hotel.
"Not standard Shangri La-old and pricey"
I was expecting the Shangri La standard but was disappointed with this hotel. Not like it looks in the pictures. Old, stale and not worth the expensive price tag. More like a 3.5 star hotel, not even a 4. There are lots of other great hotels in Santa Monica, right on Ocean Ave, that are better than this. Don't waste your money and be disappointed like […] me. Read more
"Hotel Shangri La in Santa Monica"
We absolutely loved the hotel! The staff was friendly and always helpful. The rooms were beautifully decorated. The two-bedroom suite was perfect for our family of five. Wish our stay had been longer and the weather warmer! Would love to return!
This guest did not leave a comment.
"Check-in"
I arrived from overseas and found out that when they say 3pm check in, they will let you wait until 3pm.
The hotel is true Hollywood: all show and no go. I could give several unsatisfactory conditions I faced in this high priced locaton; however, I will only list my items of most concern. 1-the matress was King Size and indented to the extreme on both sleeping sides ... my back hurt from the discomfort; 2-the shower was beautiful but did not provide regulation […] of temperature ... it was either very cold or very hot and alternated every few seconds ... I could go on but why try ... Read more
"Nicely Updated"
I had stayed at The Fairmont one block away many times for business, but this hotel had been refurbished, so I gave it a shot. Very nicely done considering the building itself has not been updated much. Restaurant has great food, beautiful pool area and even a roof top bar with great views of the beach. My only issue is a billing problem I am still […] trying to resolve...other than that, great location and very nice interiors. Read more
This guest did not leave a comment.
Food was awful, rooms are not clean enough. Also on the top of that, at midnight time fire alarm was tested. Shortly, in Santa Monica you may find better options for the same cost.
"Shangri LA"
Very comfortable, very conieniently located
This guest did not leave a comment.
This guest did not leave a comment.
"get away"
Thought we were staying for a get away, never expected such a great place to stay. The staff was so nice and the place was gorgeous. Thanks for making our anniversary great.
"Recent Renovation a Great Success"
The hotel is well located across from the beach and close to the shopping and restaurants on the 3rd street pedestrian precinct. The hotel looks great following the recent renovation. Overall the rooms are well designed and attractively decorated, but are on the small side. It is worth paying for a deluxe ocean view room, and pre-request a high floor […] (4 or higher) as the lower floors can be noisy due to traffic on Ocean Ave. The plethora of great restaurants within 10 mins drive meant that we did not eat in the hotel (thanks Yelp!). Inexpensive public multi-storey parking is available close-by at Arizona and 2nd - no need to use the fiendishly expensive hotel valet. Overall highly recommended. Read more
"Ocean views (sort of) from (almost) every room"
The hotel is well maintained and nearly new. Staff was professional but service a little spotty. Nothing insurmountable but we were disappointed by the room, which was very small and looked out over an alley. The hotel promotes views from every room -- obviously not true. Overall a nice property but not enough to keep us from trying another similarly-priced […] hotel in Santa Monica. Read more
This guest did not leave a comment.
"Awesome Stylish Boutique Hotel on SM Beach!"
We truly enjoyed this hotel. We had a suite with gourmet kitchen and had our two young children along. Location could not be better great ocean views. Pool and pool bar were enjoyable and food was excellent. Cool roof top penthouse bar too. Staff were exceptionally friendly and helpful. Rooms are clean, sizable, renovated stylishly and are nice, but […] if you want brand new luxury type hotel this is not for you. Reasonable public parking available across the street. Read more
"The Shangri-La in Santa Monica"
Great hotel, best room-service food I've had in a long time. The terrace suite was fabulous.
"Superb location, vibe, and staff"
My husband and I stayed at the Shangri-La from June 18 - 21 and could not have enjoyed ourselves more. We arranged a suite with the assistance of the hotel.com representative as we were travelling with our child. She verified that the suites did have sleepers and the hotel was in close enough proximity to the beach to walk with a child. When we first […] arrived we were put in a suite that would not work (no pull out coach in the other room). No problem - they moved us to a perfect suite with a seperate bedroom within 2 minutes. It also had a wonderful entry way and 2 bathrooms. The vibe of the hotel including the pool, rooftop deck and bar was cool yet incredibly warm and personable. The location was fantastic as we could easily walk to the beach (crossing any of the various bridges that go across route 1) and a 5-10 minute walk to the Santa Monica Pier, likewise the 3rd street promenade. Read more
Great location with clean and nicely decorated rooms. Rooftop bar is great to have a drink, catch the sunset and start your evening. Pool is situated such that if there is a cold offshore breeze the building blocks the wind and makes the pool area perfect.
This guest did not leave a comment.
"Well appointed and beautiful"
The room was beautifully decorated. Clean! And, I had a view of the ocean. It was Quiet from other room noises. I could occasionally hear noises from parties at the pool.. The food was great as was the service. The pool was also clean. The gym was well appointed and well maintained. The central location is hard to beat. I'd return !
This guest did not leave a comment.
This guest did not leave a comment.
"Not a fan...."
The rooms were small, the pool was tiny and it's not that close to the pier or 3rd st. The only good thing was the view of the beach... Scary looking homeless people are everywhere though so I don't recommend walking straight down the stairway and across the walkway to the beach. Go to the pier and walk down from there...
This guest did not leave a comment.
"Swanky Hotel Shangri La"
Great hotel, amazing views with all natural drinks and friendly service
This guest did not leave a comment.
"Fab accomodations!"
When my husband and I arrived with my daughter and 15 year old grandson on their first trip to California, I requested ocean views for both rooms. The very charming man in reception said, "I can do better, how about a 2 bedroom suite with a kitchen? The rooms were wonderful with a beautiful view of the ocean front and Santa Monica pier. Can't wait to […] go back to Shangri La! Read more
This guest did not leave a comment.
"Hotel Shanri-La in Santa Monica"
It was an excellent property with one of the best views in town. The bar on top of the hotel was great.
This guest did not leave a comment.
"Not Bad But Some Issues"
The bed was really comfortable and the location rocks. The air conditioner didn't work very well, there was rust on one of the shower rods, and the TV channels didn't match the guide which made me miss part of an elite eight game. Anyway overall I would recommend the hotel because of the bed, location, and rooftop bar all make up for the couple ann […] oyances. Read more
"Nice Place - served its purpose"
Next to the water. Nice Pool area downstairs and rooftop. Nice rooftop bar. Nice bathroom setup with mirrored glass and opening windows so you can bath in the tub and look out into the room and watch TV. A few minute walk to the beach and 3rd street promenade. Only minor hiccup was that there wasnt an ironing board or iron. - called room service and […] they immediately brought one. Know that parking is about $33 dollars but parking is tough in Santa Monica so you can't really complain. Read more
"Beautiful hotel in a great spot!"
This hotel is located right next to the beach and close to the pier in a very walkable area. Hotel service was great - staff went the extra mile to help with our kids. Beautifully decorated. Great location.
"Shangri La in LA - a cozy hotel at the Pacific"
I had a very pleasent stay at the Shangri La Hotel in Los Angeles. I got a cozy room with a great view out over the Pacific Ocean, and with a very comfortable bed. Just a short walk to Santa Monica Pier, and a nice pedestrian shopping street - 3rd Street Promenade.
"Love this place"
Fantastic location, nice staff, cool room, love the roof penthouse bar and the sunset
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