Hotel Shangri La Santa Monica - Santa Monica

1301 Ocean Ave, Santa Monica, CA, 90401 United States
Hotel Info: 866-538-6194
Guest rating 4.0 / 5
75% Recommend
(Neighbourhood average 4.0)
4.0 overall guest rating
Reviewed by 20 guests
Average for the neighbourhood is 4.0
"Great Location Clean Hotel"
 by Preston from Napa
It was quiet when i stayed there in late November. The pretty young things had packed up their th...
12/02/09
34.01533, -118.49963
Hotel coordinates:

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Guest review summary

  • 4.0 Average rating: All Trip Types
  • 75% Recommended
  • 20 Reviews
  • 4.4  Hotel Service
  • 4.2  Room Comfort
  • 4.4  Hotel Condition
  • 4.7  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (20) 4.0
Business (7) 3.1
Romance (4) 4.5
Family (2) 3.5
With Friends (4) 4.8
All Others (3) 4.3

Overview

Location.The Hotel Shangri La Santa Monica is located on a bluff overlooking the Pacific Ocean in Santa Monica, Calif. Third Street Promenade is one block from the hotel. Santa Monica Beach is down the bluff, approximately four blocks away. Santa Monica Pier is one-half mile away. The hotel is three-and-one-half miles from Venice Beach.
Hotel Features. Built in 1939, the Hotel Shangri La Santa Monica's recent redesign invigorates its aesthetics of the past. In keeping with the Art Deco style, the hotel's all-white façade is complemented by floor-to-ceiling windows, curved corners and metal linings. The Shangri La Santa Monica restaurant serves gourmet cuisine while overlooking the pool and courtyard. The hotel includes a rooftop bar and lounge and a sidewalk café. The outdoor, rooftop pool is joined by lounge chairs, umbrellas and cabanas, and an exercise and yoga deck. Spa services are offered in the courtyard.

Guestrooms. The Hotel Shangri La Santa Monica offers 71 smoke-free, hypoallergenic guestrooms. Flat-panel televisions, wireless Internet access and iPod docking stations are provided. Bathrooms feature bathrobes and Natura Green toiletries. Select rooms include verandas and fireplaces.

Why book with us?

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  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Complimentary newspapers in lobby
  • Concierge desk
  • Concierge services
  • Doorman/doorwoman
  • Express check-out
  • Fitness facilities
  • Internet access - wireless
  • Limo or Town Car service available
  • Parking (valet) $30 Per Night
  • Shoe shine
  • Use of nearby fitness center (discount)

Business & Event

  • 24-hour front desk
  • Computer rental
  • Conference room(s)
  • Event catering
  • Meeting rooms (small groups)

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Access via exterior corridors
  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Cookware, dishware, and utensils
  • Cordless phone
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Extra towels/bedding in room
  • Flat-panel television
  • Free local calls
  • Hair dryer
  • High-definition television
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room massage available
  • In-room safe (accommodates laptop)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Phone
  • Premium bedding
  • Premium television channel(s)
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless high-speed Internet access (surcharge)

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 7;
  • Number of rooms: 71;
  • Patio;
  • Poolside bar;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Suitable for children;
  • Swimming pool - outdoor;
  • Video library;
  • Year Built 1939
Check-in time is 3 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Aerobics nearby
  • Bicycle rentals nearby
  • Boating nearby
  • Dock nearby
  • Golfing nearby
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Pilates classes/instruction nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Swimming on site
  • Tennis nearby
  • Volleyball nearby
  • Yoga classes/instruction on site

Area map

Hotel Shangri La Santa Monica Beach Cities

A short guide to Beach Cities

Life is a never-ending summer in LA’s Beach Cities. Redondo Beach and surfing are forever intertwined. On weekends, many Angelinos head to Santa Monica to relax in the ocean and hang out at the Third Street Promenade. The Getty Center, an art-world powerhouse, is nestled in the nearby hills north of Brentwood. Santa Monica’s neighbor, Malibu, is home to The Getty Villa and its antiquities.

see all hotels in Beach Cities

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Santa Monica Pier - 700 yards

1.0 - 3.0 mi

  • Venice Beach - 2.0 miles
  • Venice Ocean Front Walk - 2.4 miles
  • Santa Monica Airport (SMO) - 2.8 miles

3.0+ mi

  • Marina del Rey Yacht Harbor - 3.9 miles
  • Los Angeles National Cemetery - 4.0 miles
  • Getty Villa - 4.2 miles
  • Hammer Museum of Art - 4.4 miles
  • University of California Los Angeles - 4.9 miles
  • Fowler Museum - 5.1 miles
  • Paul J. Getty Museum - 5.2 miles
  • Los Angeles International Airport (LAX) - 7.4 miles
  • Hawthorne Municipal Airport (HHR) - 11 miles
  • Van Nuys Airport (VNY) - 14 miles
  • Burbank Bob Hope Airport (BUR) - 15 miles
  • Compton - Woodley Airport (CPM) - 17 miles
  • Torrance Airport (TOA) - 17 miles
  • Los Angeles Commerce Business Plaza Heliport (JBP) - 19 miles
  • Long Beach Municipal Airport (LGB) - 24 miles
  • El Monte Airport (EMT) - 27 miles
  • Fullerton Municipal Airport (FUL) - 31 miles
  • Industry Hills Heliport (JID) - 33 miles
  • Santa Paula Airport (SZP) - 40 miles
  • La Verne Brackett Field (POC) - 41 miles
  • Oxnard Airport (OXR) - 42 miles
  • Avalon Airport In the Sky (CIB) - 43 miles
  • Orange County John Wayne Airport (SNA) - 43 miles
  • Upland Cable Airport (CCB) - 47 miles
  • Palmdale Regional Airport (PMD) - 48 miles
  • Chino Airport (CNO) - 49 miles

Reviews

Hotel Shangri La Santa Monica 2009.12.02
Recommended Trip type: Romance "Great Location Clean Hotel"

Reviewed by Preston of Napa on Dec 2, 2009

It was quiet when i stayed there in late November. The pretty young things had packed up their thongs and margaritas, and the poolside was bare. I could see the pleasant lights of the ferris wheel spinning multicolored tapistries against the night sky. The valet parker could not have been more solicitious, so I gave him a five spot. Nice place to stay.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.11.11
Recommended Trip type: With Friends "Hotel Shangri La...Wish I could have stayed longer!"

Reviewed by Natalie of Pasadena on Nov 11, 2009

As an LA Native, I've driven by the Hotel Shangri La several times, and always wondered about the rooms, lay out, prices etc. The opportunity to experience all of the above presented itself when I had an out of town guest come in for the weekend, and I thought it would be a nice treat to stay closer to the beach, and walking distance from some great restaurants, 3rd St, bars, the pier. We stayed on the top floor, overlooking Ocean and the beach. Gorgeous room, gorgeous view. The best amenities. I didn't want to leave the room!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.10.01
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Oct 1, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.23
Not recommended Trip type: Business "Needs Accurate disclosure of hotel night activities"

Reviewed by Tony of Las Vegas on Sep 23, 2009

We were unable to sleep We reserved a room with ocean view (located right across from the pool)and at no time anybody told us about a pool party that was going to be on until 3:00 AM in the morning We read the hotel information book in our room and even there it read that the pool was open until 10:00 PM We call the front desk but nobody answered Needs Improvement!!!!!! Will not recomend this hotel!!!!

Overall Rating

1.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 1.0 Room Comfort
  • 4.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.23
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 23, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.22
Not recommended Trip type: Business "Need information Disclosure to Guests about pool hours"

Reviewed by Tony of Las Vegas on Sep 22, 2009

I made a reservation for an Ocean View Room They put us in a room right across the swimming pool They must of have a private party or something because there was loud music all night until about 2:00am in the morning I looked at the guest information book in my room and it said that the pool was closed after 10:00 PM I called the front desk and nobody answered How convinient.......

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.15
Recommended Trip type: With Friends "Treated me like a VIP"

Reviewed by a Hotels.com guest on Sep 15, 2009

The hotel staff were amazing and made us feel like VIPs. I will definitely be staying there again. View of the beach, walked everywhere, shopping, eating etc. Very comfortable stay, not too big and pool area is nice

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.09
Recommended Trip type: All Others "Loved it"

Reviewed by Myrna of Seattle on Sep 9, 2009

my granddaughter and i loved the hotel. it is a primarily adult oriented hotel but children are certainly welcome. the concierge was fabulous and when i told her the rediculous itinerary i had worked out she gently guided us to something more doable and enjoyable. we had massages in our room and i can't tell you how wonderful that was. the staff was all pleasant. we sat by the pool and enjoyed the sun and a great hamburger. loved breakfast in the restaurant with open windows looking across to the park and the pacific. i would definitely return alone, with friends, with my grandchildren. thank you so much for a great stay.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.09.02
Recommended Trip type: With Friends "Great hotel, great service, great deal (even if loud at night)"

Reviewed by a Hotels.com guest on Sep 2, 2009

I loved the Hotel Shangri La Santa Monica. The staff is very friendly and will accomodate any special need you have (and we had a few strange ones. My friend and I got tattoos on Venice Beach, and later that night needed saran wrap and tape. We called the front desk and, within minutes, no questions asked, a bell boy was standing at our door with a big box of saran wrap and tape!). The pool is nice, although it gets a little crowded on the weekend, and finding a chair near the pool can be a challenge. The hotel is minutes from Santa Monica Pier (you can see the Pier from the hotel), and right across the street form the beach. The only thing I wish I had known before booking this hotel is that its pool bar plays very loud DJ music until about midnight every night. If you need to get to bed early, forget it. The sound of the music and the voices by the pool carries up into your room as if the party was right in your bathroom. Other than that, everything was great about this hotel.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.08.26
Not recommended Trip type: Family "Noise and music at the pool"

Reviewed by a Hotels.com guest on Aug 26, 2009

The pool area played lous music day and very night for the two days of my stay. The music could be heard through the bathroom of my room.

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.07.17
Recommended Trip type: Business "Great location"

Reviewed by Allan of Washington on Jul 17, 2009

Great location, clean room, friendly staff. What else do you need? Oh, yes: A huge, comfortable pool area with a great design.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.07.07
Recommended Trip type: Romance "Beautifully rennovated luxury hotel by the beach"

Reviewed by Scott of West Hollywood on Jul 7, 2009

My wife and I stayed at this hotel on our wedding night. When we arrived the front desk staff was very friendly and we were checked in promptly. The lobby was beautifully decorated and the recent renovations were very nice (though we've never seen the hotel before). Our one-bedroom suite was very clean, comfortable, and ready for our arrival. I was, however, expecting a better ocean view. The desk clerk said our room had an ocean view but we were on the side of the building so you had to look out the window at an angle to see part of the ocean. Most of our view was just the building across the street. The bedroom itself was very comfortable and the bed was one of the most comfortable beds we have ever slept on (we wished we could take it home with us). The only major problem was the bathroom. Although clean, there was a slight leak in the shower head fixture which caused water to drip onto the floor and flooded the bathroom a little bit. Also, the design of the bathrooms does not include a shower curtain or door and so even in the absence of a plumbing issue water is sure to splash all over the place and get anything in the vicinity wet. I know they're going for an ultra-modern feel but a stylish glass door (or shield) would be a good addition. Overall, we enjoyed our stay and the location and would give it another chance.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.06.17
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jun 17, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.05.30
Recommended Trip type: Romance "will figure it out"

Reviewed by Jesse of Brundige on May 30, 2009

I loved the hotel shangri la. The only problem was that construction was still a factor and the staff has not gotten acquainted to existing as a Four star experience. Everything we requested from advil to an ironing board was either unavailable or slow to arrive. Besides that, which wasn't a major impedance, the hotel was gorgeous, the room exceeded expectation, and the week was a fun one

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.04.01
Recommended Trip type: Business "Beautiful and Professional"

Reviewed by Scott of Indianapolis on Apr 1, 2009

Refuse to stay anywhere else. The hotel will be completed with renovations after April '09 and I can't wait to go back to get the full experience of the Shangri-La.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.03.14
Recommended Trip type: With Friends "room comfort"

Reviewed by a Hotels.com guest on Mar 14, 2009

room was small but extremely well laid-out. bathroom "windowed wall" was ridiculous in terms of privacy -- we had to tape paper up in order to feel comfortable.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.03.03
Recommended Trip type: Business "Good hotel will likely be great once renovations are completed"

Reviewed by a Hotels.com guest on Mar 3, 2009

The hotel has great bones and once the renovations are done the hotel will be amazing. Staff was very helpful.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Hotel Shangri La Santa Monica 2009.01.27
Not recommended Trip type: Business "Not a 5 Star Hotel"

Reviewed by Michele of Mill Valley on Jan 27, 2009

The hotel is under construction which starts every morning around 8:00. The hallways are littered with construction debris. The room is extra ordinarily small. The bathroom only has a tube and when you use the shower head it sprays the sink and floor. There is no bar in the bath tub so that is VERY dangerous and against the law. There was no iron, ironing board or hair dryer. This definately is NOT a 5 star hotel but more of a 3 or less star. Even though it is under renovation all their decision in the room are wrong. The room is too narrow, the bathroom is glass with smoked glass on the bottom. So when you are on the toilet no one sees you but as soon as you stand up you are visible even though the door is shut. I tried to slid open the outdoor window and the knob even fell off. The staff is still being trained and although I am sure they may be trying they are not achieving. We asked for our car a half an hour before we came downstairs. And because there were three rental cars like ours and they hadn't makred them properly there was mass confusion. Enough said! I hated the place.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Hotel Shangri La Santa Monica 2008.12.28
Recommended Trip type: Romance "Oustanding Hotel"

Reviewed by a Hotels.com guest on Dec 28, 2008

The hotel is in a good location. It is close to the pier and the third street promenade. The hotel was recently remodeled. The rooms are very nice and modern. The shower we had was beautiful. It was a glass enclosure. The hotel workers are extremely helpful. The bed had a nice down comforter and nice thick towels.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Hotel Shangri La Santa Monica 2009.03.15
Not recommended Trip type: All Others "Beslist niet onder de indruk"

Reviewed by I of Den Haag on Mar 15, 2009

Shangri-La is een keten met 5 sterren hotels, hoofdzakelijk in het verre Oosten. Dit hotel is ondanks de naam geen deel van die keten. Met andere woorden in plaats van in een 5 sterren hotel terecht te komen kwamen we in een 3-1/2 tot 4 ster hotel terecht - dus het hotel heeft zich gemispresenteerd!

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

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