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  • Gran Hotel Stella Maris Resort
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Gran Hotel Stella Maris Resort - Salvador

-12.936542, -38.328434
3.5 stars
Praça De Stella Maris N. 200, Stella Maris, Salvador, 41600-500 Brazil ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $167 $100
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3.7 32 5

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    Landmarks near Gran Hotel Stella Maris Resort

    • Itapua - Flamengo Beach Hotels - Salvador 1.1 miles
    • Flamengo Beach Hotels - Salvador 1.1 miles
    • Salvador (SSA-Deputado Luis Eduardo Magalhaes Intl.) Hotels - Salvador 1.6 miles
    • Abaete Lagoon Hotels - Salvador 2.0 miles
    • Vinicius de Moraes Square Hotels - Salvador 2.1 miles
    • All landmarks in Salvador

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    Overview of Gran Hotel Stella Maris Resort - Salvador

    Surfers and beach bunnies alike will rejoice at Gran Hotel Stella Maris Resort's prime beachfront location. The resort is right on beautiful Stella Maris Beach, one of Salvador's best-regarded waterfront areas. Praia do Flamengo, the city's other surf-friendly beach, is just 3.5 km (just over 2 mi) northeast. Deputado Luis Eduardo Magalhaes International Airport is 11 km (less than 7 mi) north, easily accessible with the resort's complimentary airport shuttle, available at scheduled times. You must contact the property 48 hours prior to arrival to arrange airport pick-up. The hotel’s contact information is in the confirmation email received after booking.

    You won't only have the Atlantic Ocean to play in--Gran Hotel Stella Maris Resort has an outdoor pool that joins a relaxing freeform area with a space just for swimming laps. Children have their own areas for fun with a smaller pool just for kids and a children's club offering activities just for younger guests. At the fitness center, you can use the cardio equipment, take a dance class, or paddle the ball back and forth on the tennis or squash courts.

    You'll start each day with a complimentary buffet breakfast that includes delicious local dishes. The 2 on site brasseries, Trattoria Abaete and Sol Nascente, specialize in Italian and Japanese food, while the buffet restaurant Palmares serves a variety of international cuisines. In the mood for a caipirinha? One bar is located off the lobby, while another offers drink service by the pool. 24-hour room service is available. And if you need to get a little work done, you can stop by the business center, use the Internet point, or connect to complimentary wireless Internet access throughout the hotel. Parking is complimentary. The hotel offers a number of accessibility features including handicapped parking and in-room accessibility.

    In the guestrooms, balconies have hammocks and offer a variety of views--you could overlook the resort, Salvador, or the beach and ocean. LCD TVs come with cable channels, including HBO. The bathroom includes a hair dryer and a shower, and turndown service is performed nightly.

    Image of Gran Hotel Stella Maris Resort, Salvador
    3.7 out of 5 Good (32 reviews)
    (Neighborhood average 3.6)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We are Americans that live in Sao Paulo, Brazil because of my husbands job. My husband and I went to Salvador with relaxation in mind, a weekend without... our kids to just do nothing! We found the hotel to be very peaceful, but has activities to do if you want to. We kept saying how much the kids would enjoy it, so we will most likely return someday with them. The beach at the resort was beautiful... if you go down at the right time in the morning you can see coral reefs and all the little critters crawling around them!! Our kids would LOVE that!! The pool is amazing and the temperature of the water was perfect!! They have a pool table, ping pong and fuse-ball... but only one of each, so you might have to wait to use it. There isn't really anything near-by the hotel as far as restaurants or sights to see, not within walking distance... so if that's what you're interested in this is not a good choice. You can take a taxi to places... for us, it was about R$50 for a 20 minute ride... which is about how long it takes to get somewhere. Over all the hotel is wonderful and we really enjoyed our stay... I'm very thankful that I didn't pay attention to the reviews that only had negative things to say! by a Hotels.com guest on 04/24/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $100
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Single Room

    Standard Double Room

    Stardard Triple Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • American Express
    • Diners Club
    • MasterCard
    • Visa
    • Caters to seniors
    • Caters to groups

    • Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.
    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Billiards
    • Number of buildings/towers - 3
    • Number of floors - 5
    • Poolside bar
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Television in lobby
    • Total number of rooms - 334
    • See more facilities
      • Billiards or pool table
      • Free guest parking during stay
      • Free Wi-Fi
      • Internet point
      • Number of meeting/conference rooms - 20
      • Number of restaurants - 3
      • Tennis on site
      • Year Built 2007
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Remote lighting/drapery/curtain control
    • Rollaway/extra beds available
    • Shower only
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Cable TV service
      • Daily housekeeping
      • Designer toiletries
      • ESPN
      • Free Wi-Fi
      • HBO
      • LCD TV
      • Minibar
      • Phone
      • Private bathroom
      • Rainfall showerhead
      • Turndown service
      • Wake-up calls
    • Services
    • Airport transportation (complimentary)
    • Arcade/game room
    • Children's club
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Security guard
    • Business & Event
    • 24-hour front desk
    • Business center
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Buffet breakfast is complimentary each morning. One bar is located just off the lobby, and another is next to the pool.

    Palmares - Dishes from around the world are served for lunch and dinner. Complimentary buffet breakfast is served daily.

    Trattoria Abaete - Serving Italian dishes for dinner. Closed Mondays.

    Sol Nascente - Japanese cuisine is served for dinner Wednesday through Monday evenings.

    Recreation

    A freeform outdoor pool also offers space to do laps, and a second, smaller pool is just for children. Challenge a fellow athlete to a game on the squash or tennis courts, or stop by the fitness center to use the cardio equipment or take a dance class. At the children's club, younger guests can enjoy activities just for them.

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Tourism fee: BRL 4.30 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for high-speed Internet (wired) in business center: BRL 30 per hour (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Salvador, Brazil
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    A short guide to Salvador

    Visitors to Salvador can explore the UNESCO-protected historical city center (or Pelourinho), taste the local spicy seafood specialties, attend a capoeira marital arts demonstration, or relax at the renowned Porto da Barra beach. Travel between the upper and lower city by the Lacerda elevator, and complete your stay with a tour of Itaparica Island, a short ferry ride away.

    see all hotels in Salvador

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Stella Maris - 1200 yards

    1.0 - 3.0 mi

    • Flamengo Beach - 1.1 miles
    • Itapua - Flamengo Beach - 1.1 miles
    • Salvador Deputado Luis Eduardo Magalhaes Intl. Airport (SSA) - 1.6 miles
    • Abaete Lagoon - 2.0 miles
    • Vinicius de Moraes Square - 2.1 miles
    • Abaete Park - 2.2 miles
    • Itapua Beach - 2.6 miles
    • Jaguaribe Beach - 2.8 miles

    3.0+ mi

    • Pituacu - Jaguaribe - 4.6 miles
    • Patamares - 5.1 miles
    All hotels in Salvador, Brazil
    Reviews
    • All (32)
    • Business (4)
    • Romance (7)
    • Family (5)
    • Friends (0)
    • Other (16)
    3.7 / 5
    Good

    Score breakdown (from 32 reviews)

    • 5.0
      (8)
    • 4.0
      (11)
    • 3.0
      (9)
    • 2.0
      (3)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      3.6
    • Comfort
      4.3
    • Condition
      3.7

    Reviews: Overall

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "Good option in Salvador"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We had a great experience at this hotel. The beach near the hotel was beautiful and clean. The pool area is great as well. I traveled through several cities in Brazil and they do not have great hotels. Do not expect a 4 or 5 star resort like you can find in the US or Mexico. The service was ok. The main complaint about the hotel was the room was not […] very clean. The bed sheets had a nasty smell. I found hairs in the shower when we arrived. I had to call for them to come clean the restroom. The hotel is just a few miles from the airport. Taxi from the airport to the hotel was approximately $40 USD. Downtown Salvador is approx. 40 minutes away from hotel. We took a shuttle service for the day. I was definitely glad we did not stay in the city center. Another plus, is the supermarket just 1 block away from the hotel. You can get snacks and stock up on water/drinks. Do not expect active nightlife. It is calm and not a ton of activities. I would stay there in the future. Read more
    Genuine Expedia guest review
    Other trip
    Jun 25, 2012
    CM
    US

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding
    "We loved it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We are Americans that live in Sao Paulo, Brazil because of my husbands job. My husband and I went to Salvador with relaxation in mind, a weekend without our kids to just do nothing! We found the hotel to be very peaceful, but has activities to do if you want to. We kept saying how much the kids would enjoy it, so we will most likely return someday with […] them. The beach at the resort was beautiful... if you go down at the right time in the morning you can see coral reefs and all the little critters crawling around them!! Our kids would LOVE that!! The pool is amazing and the temperature of the water was perfect!! They have a pool table, ping pong and fuse-ball... but only one of each, so you might have to wait to use it. There isn't really anything near-by the hotel as far as restaurants or sights to see, not within walking distance... so if that's what you're interested in this is not a good choice. You can take a taxi to places... for us, it was about R$50 for a 20 minute ride... which is about how long it takes to get somewhere. Over all the hotel is wonderful and we really enjoyed our stay... I'm very thankful that I didn't pay attention to the reviews that only had negative things to say! Read more
    Genuine Expedia guest review
    Other trip
    Apr 24, 2012
    A Traveller
    US

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "Good hotel for fun"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Good hotel, excelent swimming pool. Near the airport. Excelent private beach, Safe. Poor intenet wireless (not a hotel for business)
    Genuine Hotels.com guest review
    Other trip
    Mar 6, 2012
    A Traveller
    US

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "Good hotel, near the Salvador Airport"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel, good swinming pool, breakfast. Bad internet conection ¨very slow¨.
    Genuine Hotels.com guest review
    Other trip
    Mar 4, 2012
    A Traveller
    US

    Gran Hotel Stella Maris Resort - Salvador
    1.0 / 5
    Poor
    "very unorganized and cold"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      1.0
    The hotel property is ok, good facilities. The main problem is management. We got there, our reservation was for double beds, they gave us a king size, after 4 of room changes, we finnaly got it. The staff really did not look happy. Several times they complaint about being overwhelmed by the lack personal to help guests. Atmosphere was cold and unfriendly, […] obviously if the employees are so dissatisfied with management how can they take care of the guests. Also the food was so expensive, more then normal, so if you book this hotel, try to to all inclusive here. I would not stay there again Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2012
    A Traveller
    US

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "Hotel is over rated and much too expensive"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    If you have enough money to burn and don't care about service...then this hotel is for you. It is a resort and self contained and far from the city life of Salvador. The staff is friendly...but not helpful. My wife and I loved the open beach and beautiful ocean. We will return to the area but not the hotel.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2012
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "Good hotel for fun"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Good hotel, excelent swimming pool. Near the airport. Excelent private beach, Safe. Poor intenet wireless (not a hotel for business)
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "Good hotel, near the Salvador Airport"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel, good swinming pool, breakfast. Bad internet conection ¨very slow¨.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller

    The following reviews were posted by Hotels.com guests from other countries

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "funcionários muito educados"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    A recepção do hotel está em reforma, encontrei barata no banheiro o cofre por duas vezes desativou perdi horas p/ solucionar, acho que o cardapio da piscina deveria ter mais opções com iguarias da terra,mais opções de lanches e àgua de coco. O espaço de lazer é ótimo, a piscina muito boa, opções de massagens,o que nos marcou foi o carinho dos funcionários […] e uma paisagem maravilhosa.. Read more
    Genuine Hotels.com guest review
    4 night trip in May 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "Restaurante"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Vou ser rápido : cheguei no Hotel as 21: 45, cansado e com fome. Desci ao restaurante as 21:50 e me disseram que ja estava fechado, olhando as informações verifiquei que o horário de fechamento é as 22:00. Bueno, fui para o quarto e liguei para os tres números no cardápio , para solicitar um dos pedidos que dizia estar disponíveis 24 H. Simplesmente […] ninguém atendeu, e olha que eu insisti. Não sei se isso chegará a quem resolve e se chegar também acho que não irão fazer nada. Mãs não fui omisso e tambem não coloco mais pés neste hotel. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding
    "Muito bom"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excelente hotel porém fica um pouco distante do Centro. Apropriado para casais e família, caso queira badalação não e muito próximo das baladas, mas pela estrutura vale a pena.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Raika
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Mar 26, 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Localização excelente em frente ao mar e bom café da manhã.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding
    "Viagem com Bebe"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Bom Resort pra quem quer fugir do tumulto da cidade, principalmente com Bebe.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "Bom Hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel simples e bom. Boa localização, poderia melhorar um pouco em termos de alimentação.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "Localização Conveniente"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Café da manhã bom, porém self service no jantar muito caro se não tiver sido incluído previamente na reserva (não houve oferta no momento da reserva).
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "2 camas de solteiro"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    No geral hotel agradável.erraram em oferecer 2 camas de solteiro , quando a reserva constava 1 cama de casal king size.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Em geral, foi razoável. Pontos fracos alimentação (bar da piscina e refeições almoço e jantar). Falta mais treinamento aos funcionários que exceto aos da recepção, são incapazes de cumprimentar os hospedes educadamente. Observei uma total falta de consideração aos hospedes quando em uma tarde por volta das 15h um grupo de 6-8 funcionários iniciaram […] um trabalho de lavagem das espreguiçadeiras da piscina, com hospedes tentando relaxar ao som de conversa altas, água espirrando por todos os lados e barulho insuportável de arrastar de cadeiras sendo arremessadas de um lado para o outro - simplesmente lamentável tal conduta. Perguntei por um supervisor de limpeza que não se encontrava no local e no dia seguinte informei formalmente ao hotel. Definitivamente a palavra resort não esta adequada as instalações e aos serviços prestados. Read more
    Genuine Hotels.com guest review
    5 night trip in Nov 2012
    Ana Carolina
    BR

    Gran Hotel Stella Maris Resort - Salvador
    2.0 / 5
    Fair
    "translado hotel aeroporto e piscina"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    deixa a desejar no serviço de atendimento ao bar da piscina. e no balcao de atendimento me informei com todos os atendentes para o translado por conta do hotel para o aeroporto gratuito. conforme o anuncio do hoteis.com. em anexo. facilmente acessível com o traslado gratuito para o aeroporto oferecido pelo resort, que está disponível mediante solicitação. […] Há estacionamento gratuito. e nao aconteceu e fiquei insatisfento com isto. e paquei os 42,80 reais para o taxista.. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    LUCIANA
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Sep 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding
    "Foi tudo muito bom."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    A localização do hotel estava perfeita, perto do meu evento, em frente a uma praia linda e próximo ao aeroporto . As instalações de lazer também estavam muito boas. Único ponto que poderia ser melhor foram os preços dos restaurantes do hotel, achei bem salgado.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    Eduardo
    BR

    Gran Hotel Stella Maris Resort - Salvador
    2.0 / 5
    Fair
    "Melhorar atendimento"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Decepcionou-me a estadia pelos seguintes fatos: houve problema no ar-condicionado do quarto, que estava derramando muita água, praticamente chovendo dentro do quarto; o funcionário que veio consertar insinuou rudemente que o problema devia-se a termos deixado a janela da sacada aberta, quando a verdade é que abrimos a sacada já devido ao não funcionamento […] do aparelho. Afirmaram então que haviam consertado, mas o problema continuou. Pedimos enfim para trocarmos de quarto; o hotel concordou, mas sequer mandou alguém para fazer o transporte de nossa bagagem. Tivemos que percorrer todo o lobby carregando nossa bagagem e ainda tivemos dificuldade em encontrar o novo quarto. Pontos positivos da estadia foran o transfer gratuito do aeroporto para o hotel, beleza da praia e boa piscina. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    2.0 / 5
    Fair
    "SERVIÇO HORRIVEL"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    O RESTAURANTE ITALIANO , TEM UM PESSIMO SERVIÇO DE GARÇONS E COZINHEIROS , PEDI UMA PIZZA ,( TINHAM 8 MESAS C/ CLIENTES NO RESTAURANTE ) DEMOROU UMA HORA E QUINZE MINUTOS PARA CHEGAR A TAL PIZZA , ME RECUSEI A COMER A TAL , A MASSA COMPRADA EM SUPERMERCADO , RESSECADA , GROSSA , PEDI CALABREZA E ME MANDARAM PORTUGUESA. O MEU VIZINHO DE MESA RECEBEU […] UMA SOBREMESA CONGELADA , E A INSATISFAÇAO PELA QUALIDADE E DEMORA ERA GERAL .ALEM DO MAIS OS GARÇONS CARREGAVAM OS PRATOS SEM BANDEIJA , COLOCANDO O DEDO POLEGAR DENTRO DO PRATO DO CLIENTE . NO OUTRO DIA NA PISCINA PEDI UMA ISCA DE PEIXE , DEPOIS DE MUITO RECLAMAR NA COZINHA E UMA HORA E VINTE DEPOIS CHEGOU , A INSATISFAÇAO NA PISCINA TAMBEM ERA GERAL . FIQUEI O DIA TODO NA PISCINA E A EQUIPE DE ANIMAÇAO ESTAVA MAIS QUE DESANIMADA , O SOM ESTAVA ESTRAGADO , PASSOU UM ( ANIMADOR ) COM UMA MAÇA COM UNS PALITOS ENFIADOS NA MESMA E VC TINHA QUE ADVINHAR QUANTOS PALITOS ALI HAVIAM , E MAIS TARDE TEVE A TRADICIONAL AEROBICA NA PISCINA QUE NAO ANIMOU NINGUEM . RESUMINDO , BOM HOTEL , OTIMA PISCINA , LINDO VISUAL , MAS O SERVIÇO DEIXA A DESEJAR , ACHO QUE TEM QUE DAR EMPREGO PARA OS NATIVOS , MAS TERIA QUE TER UM TREINAMENTO E UMA PESSOA RESPONSAVEL POR CADA AREA , UMA PESSOA QUE SOUBESSE CONVERSAR E RESOLVER OS PROBLEMAS . Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    4.0 / 5
    Excellent
    "um bom hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    O Stela Maris não é um resort, apenas um bom hotel com piscina agradável e frente para o mar. Os funcionários são um pouco confusos, esperamos nossa porção na piscina por 45 minutos enquanto ela esfriava no balcão... Mas no geral é uma ótima opção, só fuja do buffet, 50 reais por pessoa e qualidade de comida a quilo, os itens de consumo dentro do hotel […] tambem são caros, 4,50 uma coca cola, por exemplo. Ainda assim recomendo! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    O hotel é bastante confortavel , a praia é maravilhosa com piscinas naturais . Como costumo acordar bem cedo , observei que eles limpam a piscina todos os dias até mesmo debaixo de chuva . O atendimento é excelente , super atentos , todas as minhas solicitaçoes foram prontamente atendidas .Minha mae teve um episodio de pressao alta de noite e eles se […] ofereceram para levarla ao hospital . Para compensar o valor da bebida do frigobar ,é possivel comprar produtos no supermercado ao lado do hotel por preços muito mais em conta . Voltarei alí sim pois o atendimento é impecavel Read more
    Genuine Hotels.com guest review
    4 night family trip in Jan 2012
    Alessandra M
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good
    "conservacao e limpeza"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    devriam fazer um retrofit , iluminacao nos quartos e corredores horrivel! limpeza pessima!!
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    BR

    Gran Hotel Stella Maris Resort - Salvador
    5.0 / 5
    Outstanding
    "Manutenção dos ar condicionados"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Manutenção do ar condicionado, novo Split, mas necessitando de Limpeza simples eu mesmo efetuei a Limpeza do ar condicionado do meu quarto, pois não foi preciso solicitar. Hospedamos a mais de três anos, minha família, pais irmãos, sobrinhos e etc. Um excelente Hotel, ótima instalações recomendo a todos.
    Genuine Hotels.com guest review
    7 night family trip in Jan 2012
    Fabio F
    BR

    Gran Hotel Stella Maris Resort - Salvador
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in Jan 2012
    A Traveller
    BR

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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