Nice hotel for the money.Genuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Thank you for the nice feedback. We are so glad that you enjoyed your stay here at the Candlewood Suites of Rocky Mount. We hope you will stay with us again soon.
Everything was perfect! (:Genuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Thank you so much for taking the time to write us a review. We are pleased to know that you enjoyed your stay here with us. We certainly cannot wait for your next stay. Thank you, Candlewood Suites Staff
The hotel and the room smelled of cigarette smoke. This room was to be a non smoking room and the smell would circulate through the vents. We will not book at this motel again.Genuine Hotels.com guest review
We were attending a wedding in North Carolina and both the location of the hotel as well as the service that we received were excellent. We would stay at this hotel again if we were to be in the Rocky Mount area.Genuine Hotels.com guest review
very nice howeve rug was damp probably from shampooingGenuine Hotels.com guest review
Excellent stay, one of the cleanest hotels, at any price, we have stayed in. Only drawback, no continental breakfast.Genuine Hotels.com guest review
"Hotel was okay for overnight stay"
The room was small. While it does have a kitchenette the rest of the room was crowded. The phone on the desk was NOT working. It was OKAY for an overnight stay, but I would not want to stay here for 2-3 days.Genuine Hotels.com guest review
"Very accommodating at front desk."
Hotel was fine. Just overnight stay. Hotels.com order process was a mess and the hotel manager was very accommodating fixing the problem.Genuine Hotels.com guest review
"Very clean and quiet."
It was a very nice and clean hotel. Would stay here againGenuine Expedia guest review
Response by Candlewood Suites Rocky Mount Dear Neal, Thank you for your rating. Candlewood Suites Staff
Perfect place to call home for a few days. 1st rate should have a higher ratingGenuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Dear Ken, Thank you for such a positive review and such a great rating. It pleases Candlewood Suites, Rocky Mount NC that your stay was more than pleasant. Candlewood Suites Staff
I have stayed at this Candlewood Each time the room has been sparkling clean, well appointed, and very comfortable. The staff have always been both professional and cordial. WiFi has been strong and easy to access. overall, it's been outstanding!ToGenuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Dear Tom Gaughan, Thank you for taking the time to write a review about our hotel. We are thrilled to have you as a regular guest. We take pride in knowing that our hotel strives to be as clean as we possible can, as well as accommodating as we can be. We hope you enjoy your stay with us next time as much as you did this time. Candlewood Suites Staff
Great price for a room with a kitchenGenuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Dear Michelle, Thank you for your review and for your rating. I must agree with you, I do feel that our rates are an excellent price for a room with a kitchen. Candlewood Suites Staff
"Highly recommend this hotel."
Comfortable, clean hotel with all the amenities would definitely stay there again.Genuine Expedia guest review
Great place. Clean and service was wonderful. Right off highway and close to restaurants. Only stayed one night on our way to the outer banks! Will definitely stay again ☺Genuine Hotels.com guest review
"Convenient stop while traveling."
Very nice! Great for an extended stay. Businessman's delight.Genuine Expedia guest review
"Very close to the interstate."
Enjoyed our 4 night stay. The staff was wonderful and very helpful and knowledgeable about the area. The room was clean and very well kept. Will stay again.Genuine Hotels.com guest review
WAS VERY AFFORDABLE AND EXCELLENT HOTEL!!!Genuine Hotels.com guest review
Great HotelGenuine Hotels.com guest review
This hotel is in a great location - very handy for anywhere you need to go in Rocky Mount. The rooms were spacious and clean and the staff was great! I highly recommend either for short stay or longer.Genuine Hotels.com guest review
Rooms were nice and spacious. Great facility and staff!!Genuine Hotels.com guest review
The room was very comfortable and totally met our needs.Genuine Hotels.com guest review
"A/C broke at home"
We were at the hotel for 2 nights due to our a/c being repaired at our home. The stay was very pleasant and we were very pleased with the hotel overall. Very clean and staff was very friendly and nice! My first choice for my next in town stay!Genuine Hotels.com guest review
"Clean and pet friendly."
We travel with 2 small dogs and were thrilled with the cleanliness and updated rooms at Candlewood Suites. The dogs are always an issue when we look for pleasant, clean, dog- friendly accomodations. Plus there is a 50's style diner right next door. Wonderful and we definitely stop at Candlewood Suites when we return South in the Fall!Genuine Expedia guest review
My room was located near the front desk. There was a steady cacophony of noise well into the night between the hotel personnel and guests. Too loud to sleep until 2am.Genuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Candlewood Suites would like to apologize for the situation that occurred during your stay. As a hotel we are sorry that we fell below your expectations as a guest at our hotel. We try to the best of our ability to make sure every guests' stay is as comfortable as possible. Please allow us to make things right, when you return for your next stay. Candlewood Suites Staff
First off, Mr. Gregg at the front desk was simply AWESOME. He made me feel very welcome as soon as I entered the lobby, had me set up in no time and left me with zero questions from the very first time we spoke. The room was very nice; only downfall is I was told online and by phone during booking that I'd have a king-sized bed but that wasn't the case. […] There were a few pieces of hair in the tub but they could easily be overlooked by the cleaners. Room was clean and very spacious, and also at one of the lowest prices (out of about 5 or 6 hotels in that area). No complaints; happy customer, and I would recommend. Read moreGenuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Dear T. Mann, We are delighted that you enjoyed your stay with us at Candlewood Suites, Rocky Mount NC. We take pride in knowing that we service our guests' directly to their liking. Gregg is such an asset to this hotel, we are pleased to know that he accommodated you in everyway possible. We would like to apologize for the hair in the tub, as well as for the room type situation. We hope you find your next stay just as enjoyable as your last. Candlewood Suites Staff
"Great hotel if you own a pet."
Hotel was very comfortable but our AC made a loud noise and Had to shut off to go to sleep. which I had to put it on during the night cause room got hot. No maintenance man during weekend and they did not had another suite so I decided to stay. I have trouble sleeping but the bed was very comfortable and fell asleep quickly but unfortunately was awaken […] from kids jumping above our room had to call front desk and they took care of it. I will stay here again next year on our way to Florida. One more thing they should spray their carpet with pet odor cause my dog had an accident due to previous pet staying in the room. Read moreGenuine Hotels.com guest review
Response by Candlewood Suites Rocky Mount Dear Angelina, Thank you for such a detailed review about our hotel. We are pleased that you found your stay with us pleasant. We are sorry for the inconvenience of A/C unit, as well as the kids jumping above your floor, but we are happy that we could get the situation resolved for you. We do happen to detail are pet rooms very well for the reason being that pets do stay in some of the rooms. We can't wait for your next return with us. Candlewood Suites Staff
"Nice place to stay"
Very comfortable room with great little kitchen all you could ask forGenuine Expedia guest review
It was wonderful. Great room, very nice amenities.Genuine Expedia guest review
"Credit Card charge 2x"
When i enter the hotel. Gave my reservation Number. Explain to the lady my room was already paid for. Do not switch my card, i know they have to vfy the number. She stay they will not charge the credit card. This was on Tuesday November 18. I was balance my check book on Sunday and their is 2 charges. One from hotel.com and one from candlewwd suites. […] I call to ask why was I charge 2 times for a 1 night room and no one care to answer. NOw i have to contact their company office to get charge reviews. The room was nice. The people down the hall walk all night, noisy could not get much rest. The cleaning people start so early, if you want to sleep late you cannot. Will stay their again. I just worry how many people have been double charge if they book reservation a head. Please check your bank statements and credit card... Read moreGenuine Hotels.com guest review
I was very impressed , the room was spotless and comfortable and nicely decorated. The people at the desk were very polite and friendly.Genuine Hotels.com guest review
For the short time I visited the Hotel, I was very satisfied with the Suite. Everything you to use in your room just bring the food to cook and you can set the mood in your own style.Genuine Hotels.com guest review
Good hotel...nice that the room had a stove top...however, for the price, many have expected some form of breakfast.Genuine Hotels.com guest review
"Close to the highway."
I was really impressed by the cleanliness of the hotel. The staff was helpful but not overbearing. I would use them again.Genuine Expedia guest review
We were upgraded to a double room which was very nice after riding our Harley for 12 hrs it was nice to have room to stretch out and rest.Genuine Hotels.com guest review
"Truth in Advertising"
This review may only appeal to a small segment of the population but the Candlewood Suites in Rocky Mount is one of the only hotels I have stayed with complete accessibility. The rooms were large and well planned for wheelchair use and the shower was accessible and comfortable. In addition, the entire hotel-suite, hallways and lobby-was exceptionally […] clean and well appointed. I will certainly stay there again when visiting the area. Read moreGenuine Hotels.com guest review
Again I had a very good stay here, the room was very nice the staff was very friendly and helpful. I'm sure I'll be staying here again.Genuine Hotels.com guest review
I really enjoyed my stayGenuine Hotels.com guest review
My stay at Candlewood Suites was very very pleasant the rooms were large clean and very adequate for my stay the attendance were very accommodating and very helpful in all aspects and courteous I plan to stay there more oftenGenuine Hotels.com guest review
"Friendly Stay in Rocky Mount"
As always, a great time! We always stay here when we're in town. It's easy to get to and there are lots of choices of food close by.Genuine Expedia guest review
The week in front desk receptionist did a great job. Wonderful personGenuine Hotels.com guest review
I was very displeased about the smell in my room. At first I thought it was because of the pets, but come to find out my garbage disposal was not working at all. there was old food in drain and cause a odor in room. I reported it to front desk. But it was never taken care of because they said there is no matinence guy available on the wknds. Was not […] moved to a different room either. Also no ice makers available. The one in freezer hardly made ice at all. Read moreGenuine Hotels.com guest review
"Needs a good cleaning."
Beware. Walls and floors aare paper thin. Housekeeping every 7 days. No 24 hour front desk. Stayed 4 nights because we couldn't check out because we booked through Expedia. Would have left after 1 at night if we could have. Nice people at front desk but property needs a total overhaul.Genuine Expedia guest review
All that was expected. The front desk service could have been better. A stray dog entered the lobby and I was requested to catch him and take him outside. Other than that, no issues.Genuine Hotels.com guest review
"Great for families and couples."
Check in was fast and so was checkout. Staff at front desk were very friendly..Genuine Expedia guest review
"Good but some issues"
Overall seemed clean but walked into the hotel lobby in the morning, just about 20 feet from our room , and there was a very large roach at the threshold of the hotel store where all of the food was. I was told we had a king size bed and it was clearly a queen.Genuine Hotels.com guest review
"Our Night at Candlewood"
The hotel was overall okay. The receptionist could have been nicer. The walls in the room are extremely thin and you can hear conversations. We had an extremely rude neighbor who was knocking on the wrong door. I'm sure he was drunk. Other than that, the room was comfy and for the most part clean but the a/c heater was extremely loud and pretty annoying […] at times. Read moreGenuine Expedia guest review
I was in town for Wesleyan's December Graduation. I reservedtwo rooms for myself and other family members. We were all very pleased with our stay. If I need to visit Rocky Mount NC again I would not hesitate to stay atCandlewood suites.Genuine Hotels.com guest review
"Candlewood Suites Rocky Mount NC"
Stayed while way back from FL to NH, close to RT 95, diner close by a well as several gas stations. Would definatly stay again.Genuine Expedia guest review
I was totally impressed that the pictures online were current and reflected the hotel as it is now. The staff was friendly and helpful, the rooms are spacious, clean, well stocked and comfortable. This hotel is truly one of the best that we have ever stayed in -looking forward to our next stay......... FYI- it is perfect for families, especially the […] one bedroom suite. It has 2 large flat screen TVs, a king bed and a full size sofa bed- it's simply AWESOME!!!!!!!!!!!! Read moreGenuine Expedia guest review
"SUPER STUDIO EQUIPEMENT IMPECCABLE"
PREMière fois que nous nous arrêtions dans un candle wood. Accueil irréprochable beaucoup de gentillesse. Rien a dire si ce n'est que le conseiller à d'autres voyageur. Les chambres sont spacieuses et clairesGenuine Hotels.com guest review
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