All hotels in Portland, Oregon, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here525 SW Morrison Street, Portland, OR, 97204, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 350 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Perfect hotel, service and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our 3 night stay at The Nines. The hotel staff were super helpful and the accommodations were tops. The hotel is in the center of everything and we absolutely LOVED the food at Departure on the roof. Best meal of the trip. The other side of the place, the actual rooftop bar, was nice but a little too Vegas'y and young for us and we're only in our 30s. Overall, we would stay again in a heartbeat.
Genuine Hotels.com guest review
3 night trip Aug 30, 2014
Amber
US
4.0 / 5Excellent
"Business trip"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, great room! Walking distance to restaurants and department stores.
Genuine Expedia guest review
Other trip Aug 24, 2014
Rodrigo
US
4.0 / 5Excellent
"Good but not amazing"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I enjoyed our stay in Portland. I read other reviews about The Nines and didn't know what to expect. I thought the hotel was in a terrific location and I took the MAX Light Rail to and from the airport which couldn't have been more convenient and only cost $2.50 each way. The hotel was good but not amazing. The room was comfortable and well appointed but there really wasn't anything too special about it, except that there was a lot of space, which was nice. The bathroom was just ok. The building is probably an old building, updated over time, so the fact that there was rusty water in the shower each time I turned it on until I ran it through, was also not a huge deal. But, there was very little in the bathroom, no cotton balls or swabs, no lotion, really nothing but one tiny bar soap and the shampoo and conditioner in the shower. The urban farm restaurant was good but very expensive. I wouldn't be against staying there again, but would probably try another hotel that was a bit less expensive for comparison.
Genuine Hotels.com guest review
2 night trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've stayed at the Nines a few times for business but this was my first leisure stay. It delivered as always the facilities are great, rooms clean, and great restaurants. Everything you would expect from a luxury hotel.
Genuine Hotels.com guest review
2 night trip Aug 17, 2014
Alfie
US
5.0 / 5Outstanding
"A great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We only stayed for one night, but wished it could have been longer. Accommodations are excellent and the service great. It's in the heart of where you'd want to be when visiting portland. Definitely recommend!
Genuine Hotels.com guest review
1 night business trip Aug 15, 2014
Liane
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We picked this holtel because of the location; we'd come down for a concert at Moda Center. What a nice surprise! Beautiful place to stay ... Quiet & the beds were soooo comfy. If you have a chance try to rooftop restaurant & order the curry noodles. The bar on the 8th floor has great cocktails & an amazing whiskey selection. We will be back!
Genuine Hotels.com guest review
1 night trip Aug 12, 2014
L1288
US
2.0 / 5Fair
"August 201 Stay at The Nines"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I don't understand how this property ranks a 5* rating? It has no pool, no spa, restaurants are good not exceptional, staff was very friendly and accommodating. Final straw for me was my two scoops of ice cream from service....................$15.00
Genuine Expedia guest review
Other trip Aug 13, 2014
Frank
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a nice hotel, the layout was a bit unique with the front desk on the 8th floor. The room was comfortable and quiet. Convenient access to the MAX train.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
A Traveler
US
3.0 / 5Good
"Good location, but noisy room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good central location for seeing the sites in Portland, and close to public transportation. Traffic noise could still be heard in our 7th floor room. Decor of the room was stylish, but the couch was impractical for two people to sit together and watch TV.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2014
JacksMom
US
3.0 / 5Good
"All style no substance"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Nines is a beautiful, top notch SPG hotel, but the staff won't go above and beyond for you. The rules between the restaurants are a bit off, and it doesn't matter if you're a guest at the hotel. I couldn't bring my beer from one bar to the other in the hotel, which they considered "outside." It felt weird to me. They force a smile while being quite rude. Since I had never been to Portland before, unfortunately unbeknownst to them, they are supposed to represent the city. They're attitude didn't impress me at all.
Genuine Hotels.com guest review
2 night trip with friends Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best hotel in Portland.
Genuine Hotels.com guest review
1 night business trip Jul 11, 2014
Rob
US
5.0 / 5Outstanding
"Luxurious feel and great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The price we got through hotels.com made this an incredible value. It comes with all of the comforts that its luxury price would suggest but we got it for $100 less per night. It is located right by Pioneer Square ("Portland's living room") so many of the sights are easy to walk to. Easy public transportation to and from airport and all around the city. Its also worth it to have a drink on the 15th floor space age style bar for the views of the city.
Genuine Hotels.com guest review
2 night trip Jul 6, 2014
A Traveler
US
3.0 / 5Good
"not a luxury hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
the room was so small two of us could barely walk around. This was like a european style hotel in terms of size. Would stay somewhere else next time that was larger. bathroom also didn't have normal items like shower cap or robes- items that luxury hotels typically have.
Genuine Expedia guest review
Other trip Jul 8, 2014
maya
US
5.0 / 5Outstanding
"2 nights away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Every part of this hotel was great. From the valet service to house keeping. After a night on the town it was really nice to come back to a room ready for the night. Bottle of water, turn down service, and soft music. The roof top bar was great too. Great view and the people were exceptionally courteous. I will definitely recommend this hotel to my friends and industry folks. Great location too!
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in the heart of downtown portland!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff, great rooms and great location! Everything I look for in a hotel. Highly recommend to anyone looking for a place to stay in downtown Portland.
Genuine Expedia guest review
Other trip Jul 4, 2014
David
US
5.0 / 5Outstanding
"Great roof top bar and nice rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the roof top bar every night of our stay. Very popular location for locals and tourists. Hotel was close to everything.
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
US
3.0 / 5Good
"Customer service unacceptable"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked the room using your service & upon our arrival the hotel had no knowledge of our reservation & refused to make any attempt to resolve the situation. They said it was not there responsibility to be in contact with expedia & that we should call you to fix the problem. I have worked in the hospitality industry for 10 years in Las Vegas & this was not up to par.
Genuine Expedia guest review
Other trip Jun 9, 2014
Nathan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is well trained to make it their task to ensure your needs are met.
Genuine Expedia guest review
Other trip Jun 8, 2014
Bob
US
5.0 / 5Outstanding
"vacay to see ciara"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
love this hotel...it's my favorite
Genuine Hotels.com guest review
4 night trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My stay at The Nines was great! Room was comfortable, the rate was reasonable, the staff very friendly and the late checkout time gave us plenty of time to enjoy the morning without rushing back to check out. My only complaint is the parking was pricey otherwise would have given it 5 stars on everything.
Genuine Expedia guest review
Other trip May 30, 2014
Andrea
US
3.0 / 5Good
"Nice but Strange Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had a pleasant stay at The Nines. The rooms looked much larger online than they were. The room was very small and was just big enough to accommodate the king bed. The room faced the inside with no window to the outside which made us feel a bit closter phobic. The staff was friendly and the decor was nice. I wouldn't stay there again though.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
US
5.0 / 5Outstanding
"3rd Stay-Love The Nines"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, beautiful hotel, and wonderful staff. I have stayed here twice with a friend and once with my husband. We all love this hotel. It is so convenient plus elegantly decorated. Soooo nice. And who can beat breakfast at the Urban Farmer or a cup of coffee in the living room like lobby.
Genuine Expedia guest review
Other trip May 18, 2014
Nancy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived on an early flight and hoped to drop off our bags and leave, instead our room was ready which was wonderful so we didn't have to leave right away. They also accommodate a late check out. Super nice staff
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived on an early flight and hoped to drop off our bags and leave, instead our room was ready which was wonderful so we didn't have to leave right away. They also accommodate a late check out. Super nice staff
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful hotel in great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A top notch property owned by the Starwood group. The hotel is beautiful and the service was great. The restaurants are fantastic...especially Departures, which is the hot spot in Portland right now. Very convenient location. I would stay here again!
Genuine Hotels.com guest review
2 night family trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Luxury and convenience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed 2 nights in an atrium facing room. King bed. The room was fair sized and the bathroom large. The bed was comfortable and we actually had an in-room massage - that was tight, but very nice. We ate dinner at both restaurants - the more casual and the rooftop one. Both were excellent and the staff were superb. Food was well prepared and delicious.
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Just Married!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My fiancé (now wife) had just been married that Saturday and needed a place to stay before we took off for our Honeymoon. The Nines is an incredibly beautiful hotel, great location in Portland! Valet Parking was great, staff were super friendly and congratulated us on our marriage! Room service was reasonably priced, the rooms were awesome, great view, spacious, great amenities!
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was extremely comfortable and decorated nicely.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
2.0 / 5Fair
"All about superficial."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
This highly rated hotel was a huge disappointment.To orient yourself to this "intuitive"hotel,you will need to turn on the TV and select the correct menue.I love the lack of emergency information and hope some hipster attorney checks that out.I needed to request basic amenities such as lotion and soap.Perhaps the primarily younger hard drinking crowd needs nothing more than shiny twinkles but good design needs to be functional .The concierge explained to me that all services were intuitive which is the reason PORTLANDIA is so great.It is real people.The food and bev's were great.The lobby service employees were wonderful and helpful.The Departure Lounge upstairs is fun but overcrowded with poor service.I prefer the Heathman ,and even The Ace.The pool room is cozy and great.Some of the younger staff should have an attitude check,bad manners are not ever in good taste.
Genuine Expedia guest review
Other trip Apr 29, 2014
Mom
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was well appointed and the beds were amazingly comfortable. We ate at the Urban Farmer which has a terrific eggs Benedict and a fantastic garnish-it-yourself Bloody Mary bar.
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was good experience , no faults in my opinion . Great decor clean good service .
Genuine Expedia guest review
Other trip Apr 14, 2014
traveler
US
5.0 / 5Outstanding
"Great location, easy access to almost anything !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time with the family and the hotel staff was helpful and very attentive.
Genuine Expedia guest review
Other trip Apr 14, 2014
GlobeTrotter
US
4.0 / 5Excellent
"Loved the restaurants and quality service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much, it was a lot fancier than we expected, and we were very impressed with the service we received from everyone we encountered from the valet parking to the waiters.
Genuine Hotels.com guest review
2 night business trip Apr 2, 2014
A Traveler
US
5.0 / 5Outstanding
"The Nines"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very swank. Nice digs. A little busy in and out with vehicles and it's very popular night club makes getting in and out quickly a hassle. Everything else about the place was top notch. I love the place and the location. Staff were awesome.!!!!
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
J E
US
5.0 / 5Outstanding
"Hip, clean, perfect location, nice staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hip, clean, perfect location, nice staff. Urban Farmer restaurant is very good! Will be back.
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We got a great deal with this hotel through Hotel.com. Great location, excellent service and cozy room. My boyfriend was a little disappointed that we got a room that is face the courtyard instead of facing the street. But overall, it was a great experience and I will recommend this hotel to anyone.
Genuine Hotels.com guest review
3 night romance trip Mar 21, 2014
Twinmonkey22
US
5.0 / 5Outstanding
"Downtown Portland Beauty"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel has to have the most pedestrian friendly location in downtown Portland. I was able to take the MAX light rail directly from the airport with no transfers and pop out at a stop kitty-corner across from the property (for a very friendly $2.50). The staff, from bellmen to front desk to room service and housekeeping personnel were the best, friendliest, most helpful I have ever encountered. The lobby areas and rooms were uniquely and beautifully decorated. I was extremely happy with my stay there.
Genuine Hotels.com guest review
3 night trip Mar 20, 2014
Laurie
US
4.0 / 5Excellent
"convenient downtown location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Nines is a nice hotel in a great downtown location. For the price, I was expecting a different level of service. Housekeeping did not touch our room during a 48 hour stay. They did knock on the door to offer turndown service at 9:15 PM on our second night despite the "no thanks" sign on our doorknob. I've stayed at other hotels in Portland that may not be as central to downtown, but were just as nice and more attentive for a better price.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great walkability to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Upgraded to club level... Heavenly! Food wonderful. Departure restaurant has 300 degree view. Chic cool... Blah, blah
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
US
3.0 / 5Good
"Not a five star"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is just ok.... Not a 5 star though for sure. The walls are paper thin and if you stay on the 14th floor, the restaurant is right above your room. It kept me up. The staff was great though
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2014
A Traveler
US
4.0 / 5Excellent
"The Nines Hotel Portland"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
A beautiful hotel in such a beautiful city. However, I really wish we got more for the price. Such a small room with one tiny window. Everything felt way too close to each other. I'd stay here again but that would mean shelling out a few hundred more for space. Is it worth it? I haven't decided. I loved the Departure Lounge and Urban Farmer was probably my favorite of the hotel but I could always stay some place a lil cheaper and make the trek.
Genuine Expedia guest review
Other trip Mar 8, 2014
Kim
US
5.0 / 5Outstanding
"Great hotel in perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My sister and I stayed at the Nines for a weekend shopping trip. We enjoyed everything from our quiet, comfortable room to the great dinner we had at The Urban Farmer. Highly recommend.
Genuine Hotels.com guest review
1 night trip Mar 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love how modern the hotel was. The location was awesome to shopping and restaurants. I would stay here again.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2014
Wendy
US
4.0 / 5Excellent
"Top notch hotel but watch for room location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was everything one would expect from a luxury location however our room was *right* off the elevator so the noise level was high.
Genuine Expedia guest review
Other trip Mar 3, 2014
Amy
US
5.0 / 5Outstanding
"Clearly one of the best in Portland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Nines offers a haven of comfort and good taste in downtown Portland. The decor is both original and luxurious and the service is excellent. We enjoyed their main restaurant which offers one of the best breakfast menus I have seen.
Genuine Expedia guest review
Other trip Feb 26, 2014
Gaby
US
5.0 / 5Outstanding
"Great holiday weekend location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great rooms and gym, attentive staff, prime location all added up to a lovely weekend in Portland.
Genuine Hotels.com guest review
4 night trip Feb 13, 2014
m
US
4.0 / 5Excellent
"Great Staycation!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We celebrated Valentines Day early while trying to make the most out of a Portland blizzard. Stayed close in, walked everywhere and it was fantastic.
Genuine Expedia guest review
Other trip Feb 9, 2014
A Traveler
US
3.0 / 5Good
"Kinda Trendy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is fine. Staff very pleasant, it simply does not warrant a 5star rating. The food is ok but over produced. Otherwise it's very much good but not great.
Genuine Expedia guest review
Other trip Jan 29, 2014
new to Portland
US
5.0 / 5Outstanding
"Sister Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is fun and beautiful. I love the decor and chandeliers in the hallways. Great downtown location. Fair room rates.
Genuine Expedia guest review
Other trip Jan 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As always, the staff & accommodations were impeccable. Above and beyond.
Genuine Hotels.com guest review
1 night business trip Jan 23, 2014
JCW
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews