Wasn't expecting it to be as nice as it was. The staff was so kind. The room was very clean, had all you need. I will save money and stay again.Genuine Hotels.com guest review
"OK for the Price"
Owners/managers have done as much as they can with this older budget motel; it's clean and comfortable enough for the price. Staff ("Roy") was helpful; it's noisy on University Ave but close enough to campus for bus or walking. It's difficult to find reasonably priced motels near campus and this one was good enough.Genuine Hotels.com guest review
Response by Super 8 Berkeley we are happy to know that our front desk staff was nice with you and you enjoyed your stay with us. thank you management
"Clean room in convenient location"
We stayed 5 nights while in the area for a family visit. The location is convenient and if you don't want or need luxury amenities, this is a good choice. Plan to eat breakfast elsewhere because the free continental breakfast is below par.Genuine Expedia guest review
Response by Super 8 Berkeley we thanks for your stay with us in our motel. we are happy to know that you enjoyed our breakfast and have a super stay with us. we welcome you to come back again and stay with us and enjoy our peaceful environment. with much respect, management.
"No cash on site is a problem"
My stay was fine, but the soda machine was not working. Had cash on site to give change for bus, or train.Genuine Hotels.com guest review
Response by Super 8 Berkeley Thank you for staying with us. we hope to see you again and have a better experience with us. thank you management
"Affordable and within walking distance of Univ."
It's a Super 8 so temper you expectations a bit. There is no Spa on site or turn down service. With that said, the room met my expectations, was clean, and the hotel staff members were very pleasant. Although located right next to a major street, it was quiet during the night. Very convenient if you just need a fairly comfortable, affordable place to […] crash while you're visiting the Uni. or downtown Berkeley. If you're looking for a tandem massage, maybe consider somewhere else. Read moreGenuine Hotels.com guest review
Response by Super 8 Berkeley we are happy to know that you had a good experience with us. we hope you to stay with us again. thank you management
"Veconvenient for the campus and visiting the city"
Comfortable stay but it was a bit noisy when people moved around above us upstairs so we slept with earplugsGenuine Hotels.com guest review
Response by Super 8 Berkeley we have a room near the road side so that we didn't got control of the noise by which you got disturb. we welcome you to visit you motel again and we will happy to give you a better service and comfortable stay. thank you management
"Hotel staff could be friendlier"
We had later arrival, the hotel staff was inpatient.Genuine Expedia guest review
"Hotel Close Enough to JFKU Berkeley"
The room was a bit dated but it was a clean and quiet place to spend a weekend.Genuine Expedia guest review
Response by Super 8 Berkeley we are happy to know that you got a good experience with us. hope you to see again and stay with us. thank you management
"Nice Berkeley Location"
The hotel is well situated and the rooms are clean and comfortable, if a bit cramped. Although the amenities; to include the bed, mini-frig, and microwave; and decor is updated, the room has some areas in the bathroom that need repair. The bath towels are too small and thin. Since parking near downtown Berkeley can be a challenge, the free parking is […] great, but there aren't quite enough spaces for all the rooms. Don't know how (or if) they would handle overflow. Read moreGenuine Expedia guest review
Response by Super 8 Berkeley Thank you for your review we hope you to see you again and have a super stay with us on our motel. Thank you management
good location ************************************************************Genuine Expedia guest review
Response by Super 8 Berkeley Thank you for your comment and we hop you to see you soon thank you management
"worst front staff ever!"
we booked this hotel through expedia, and we booked "one queen bed room" for two people. when we arrived at the hotel and checked in, the front desk said to us "we don't have a queen bed room anymore, and your room has two beds, so DO NOT USE MORE THAN ONE BED." Also, we asked where we can have a breakfast because it should contain full breakfast. However, […] the front desk said to us "you have coffee in your room" it's not a full breakfast. his attitude to us was so rude. when we entered the room, we found two full sized beds. we only used one bed as the front desk asked us to do so, but it's smaller than queen bed size!! room was crean but we felt uncomfortable because of the front desk. when we checked out, the front desk was training a new staff, but we asked for checking out. the front desk acted like he wants to get rid of us asap, and he dismissed us with a wave and said "you are all set" we've never experienced such a rude front desk ever. Read moreGenuine Expedia guest review
Response by Super 8 Berkeley we mean to say that the coffee in the room is a complementary and we have a separate breakfast room were you can enjoy our breakfast. we are sorry to know that you have not got a good experience with us. so we please you to come back to stay with us and we will try you to give a better service, and satisfy you. hope you to see again, thank you, Our management group.
"Great place horrid staff"
This was a rather nice motel for Super 8 the rooms and bathrooms have recently been updated and were very clean. However. The staff was extremely rude upon check out and made us feel foolish for ever giving them money to stay there. If you like being treated with decency and respect avoid this hotel at all costs. The family owning the motel seemingly […] lives out of the front office and they make you feel like you are being a burden simply asking for simple tasks... Will not return Read moreGenuine Hotels.com guest review
"close to the university and sites"
staff were prompt with assistance and courteous. You are downtown so expect those occasion noises. Distance from Sacramento St.,so not too bad. Variety of places and restaurants nearby as well as bus line. I would go back!Genuine Expedia guest review
"Hotel stay while touring Berkeley."
The staff was fantastic. The hotel needs a little cosmetic work. The rooms were clean. Close to Berkeley, 5 or 6 blocks. A variety of restaurants within walking distance. If walking, try not to trip over the homeless people sleeping on the sidewalks.Genuine Expedia guest review
"cheap but excellent hotel"
Warm greeting! It's my first impression of this hotel. Cable TV was good too. especially HBOGenuine Expedia guest review
"Good location but don't arrive after 9pm."
Overall, this hotel is okay. The best part is that the room was clean and there was on-site parking for free. However, I checked in at 10:30pm, and was met after a long delay by a manager who was not happy to have to get up and answer the door. The office was locked so I had to wait for him.Genuine Hotels.com guest review
Response by Super 8 Berkeley we lock the office door at 8pm however there is a staff working at night and we give 24 hour service to our guest. we don't remember that we made you keep on waiting and when you came at morning for checkout you were saying that you had a good stay in our motel and you will come back again. we are very happy to know that. hope to see you soon again. With much respect Thank you, management.
What do you want from a motel? A clean, comfortable bed and a place to take a shower. You don't expect a lovely granite shower with a glass door, like you'd find at the Ritz Carlton. But that's Super 8 Berkeley. Add fridge & microwave; good food and coffee nearby; free, strong wi-fi, lots of channels on the satellite, and you have an ideal base in a […] fun town. Read moreGenuine Hotels.com guest review
"Super 8 Berkeley"
The hotel was functional enough. We arrived late (11 PM) and the person at the desk was very unfriendly, made it obvious that we were disturbing him and said the desk is closed. He gave us the room key and told us to come back in the morning when they are open to settle the bill (which was pre-paid). Otherwise there were no problems; the room was small, […] but comfortable enough. Read moreGenuine Hotels.com guest review
"It is a nice place to stay a few nights"
The place itself is nice, clean and comfortable enough. What left a bit of disappointing impression is rudeness of the manager. The checkout time is 11 am. So when I went to the reception at 11 am to say that I'm checking out but just need few more minutes to get my luggage out the manager told me exactly following: "Ok, but you have 15 minutes to get […] your stuff out, otherwise I will charge you one day more" Read moreGenuine Expedia guest review
Response by Super 8 Berkeley Our official checkout time is 11 am where as on that day we would happy to give you a late checkout time but there was a big group coming from china, so for that our made need to clean the room quick and be ready up to 12.30. We are sorry for inconvenient. With much respect, THANK YOU , management
"Clean but smelly"
The room was supposedly a non-smoking room, but it smelled stale, as if someone had smoked in it recently. We left the door open for awhile which helped a little, but we didn't bother asking for another room since their no vacancy sign was posted. The street noise/frequent sirens required us to have the room fan on all night. Manager (owner?) was very […] pleasant and, because of the price, we would stay here again. Read moreGenuine Hotels.com guest review
"Good for the price you pay."
Friendly and helpful staff. My husband left behind his new shirt and they called immediately after seeing it.Genuine Expedia guest review
Response by Super 8 Berkeley We are happy that you stayed us in our motel and had a super night. We found your cloth and we were happy to call and give you back. hope to see you soon again, with much respect thank you, management
My friend and I booked one standard room online. The websites stated that they could provide one extra bed. However, when we arrived there, the front desk said they had offered their extra beds to other rooms. "First come, first served." We felt very disappointed. The true condition of the room is not consistent with the descriptions. If they cannot […] provide extra beds under any circumstances, we would not book that room. All in all, it was an awful experience. Read moreGenuine Hotels.com guest review
Response by Super 8 Berkeley Sorry for the inconvenience, however, when you arrived for check in, you asked me for a roll away bed which was already taken. I could have provided you extra bed if you would have put your request in your reservation. I did not see anything like that and you also said you didn't put any request for extra bed. I told you at the same moment if the guest who took that extra bed checks out early then I will surely provide you. However, that did not happen and you came to the office and asked me to provide extra bed at any cost. That is not possible. First of all, request is request, its not gurantee, which I told you when you checked out at the moment and you told me you don't care. Nobody can provide you extra bed under any circumstances, first you put request, moreover, its not gurantee. Our policy doesn't say to provide extra bed under any circumstances. You should have read the policy or gave us a phone call before you make your reservation. Next time I kindly request you to make sure read the policies and amenities the motel offer you "UNDER ANY CIRCUMSTANCES" before you make your reservations. Regards, Management Super 8 Berkeley
"Family Vacation: Fantastic Service, Good Location"
I was in the Berkeley for my family reunion last year. I stayed at the Berkeley Super 8 and found extraordinary compared to other budget motel. Staffs were very helpful, manager was nice and gave us information about where we could go for family trip. It was just few blocks from Bart and 30 mins drive to San Francisco. Overall, it worth every penny […] we spent there and we were very happy with the service. Wonderful. Read moreGenuine Hotels.com guest review
"Amazing Service, Great Hotel"
I had to go to Berkeley for an event on last year November. I stayed at Super 8 Berkeley for 2 nights. It was an amazing service what I found. Staffs amazingly helpful, rooms were super clean and got the service promptly. There was a breakfast in the morning it was super nice and clean had yogurt, cinnamon rolls, cereals, coffee, toasts and some fruits. […] Overall it was an amazing trip for me. It was just 2 blocks from North Berkeley Bart station from where i went to San Francisco next day for my personal visit. Rooms were super clean with full of amenities. It has medium freezer, microwave, coffee in the room, iron/board, hair dryer and even a safe box with your own personal password to lock it. Overall Super 8 made my trip awesomely fun. I will go back there again when I will visit Berkeley next time. I highly recommend to everyone. Read moreGenuine Hotels.com guest review
Response by Super 8 Berkeley We are super duper happy for the response. Please come back again and stay with us. We are much delighted to know that you really enjoyed the stay with us. We are centrally located in Berkeley and next to North Berkeley BART Station, few blocks to UC Berkeley and downtown and 30 mins. to San Francisco downtown. We are full of amenities with free parking, high speed wi-fi, and free continental breakfast. Thank you. With much respect. Management.
My reservation was for 2 rooms/ 3 days, as I was with my kid and mam, but they did not put our rooms next to each other. We were on the first floor and they were on the second - "we are full". However they did not move us. I think it's clear that 1 reservation with 2 rooms & child should be together!!!!Genuine Hotels.com guest review
Response by Super 8 Berkeley Thank you for your response and we are sorry for the inconvenience. We, however, tried to keep your rooms next to each other but most of the rooms were already taken and we were sold out completely, we could not make that arrangement for you. Sorry for the inconvenience. We have the guest next to your rooms who were staying there for more than a week and we can not tell them to move from there room to put your room together next to each other. We apologize on for the inconvenience. Thank you. With much respect. Management.
"Convenient and affordable"
Great choice for an affordable option in Berkeley. It's a Super 8, so you should know how to set your expectations. Pleasant staff, lots of food choices within a few blocks, enough parking that I didn't need to worry about it.Genuine Hotels.com guest review
"Good save for a last minute trip"
Well, I will agree that the hotel was a good price for a last minute book. However, the people who run the place also lives in the hotel, and it smells very badly in the office. We wanted new towels when we got back from our hike since it had rained and when i asked the man at the desk he was very rude and hesitant to give us new ones. Made me go collect […] the old towels and return those before we could get new ones. All while im soaking wet from rain. EH. not really my favorite hotel, but it wasn't bad. Not any freaky weird people walking around. Felt safe to sleep everynight so i guess that's all that matters :) Read moreGenuine Hotels.com guest review
Small rooms. Very small. But clean. If you need a place to stay for the night it's fine.Genuine Hotels.com guest review
"Hotel in Berkerley, CA"
The room and hotel was overpriced but because it is located in Berkerley we were not surprised! Night desk clerk had a very unwelcoming personality which caused us to cancel the next two nights and go somewhere else!Genuine Expedia guest review
"Super 8 motel Berkely"
The rooms were for the most part clean and ok that way, however the surrounding neighborhood was a little questionable as there were bars on the windows of many businesses. When we got to the hotel there was no parking available so I had to park on the street near a meter. So I was concerned about my vehicle on the street and had to get up early to […] move the car before the meter maids came out. The continental breakfast was lacking to say the least. A few pieces of white sandwich bread for toast 2 plain ceriel's and yogurt. There was no bagels and cream cheese no jellies poor variety of ceriel and no fruit. It could have been better. Read moreGenuine Hotels.com guest review
The hotel itself is clean but the manager is not friendly.Genuine Hotels.com guest review
"Decent for a single night business trip"
Clean room. Good water pressure, adequate free parking. Not the best pillows and bed, nor bath towels, but they passGenuine Expedia guest review
Response by Super 8 Berkeley Thank you for staying with us. We are happy to hear that you enjoyed our amenities and newly renovated bathroom and room. We always try our best to make sure you get 100% of what you paid. We would be happy to welcome you back and will be delighted. With much respect. Management.
"Clean, Full of Amenities and Awesome Breakfast"
We stayed there for a night and had an awesome experience. Rooms were very neat and clean, maids were amazing and did the awesome cleaning. We had room next to University Avenue but still there was quite and peace inside the room. Next morning we had an awesome breakfast. It was full continental breakfast with cinnamon rolls, bread, juice, coffee even […] yogurt and waffles. We loved our stay and we are for sure going to stay there again. Read moreGenuine Hotels.com guest review
"Amazing Service, Neat, Good Location"
We stayed there for one night. It was an amazing experience. They have recently renovated rooms with plasma tv with iron board, hair dryer and even small freez with microwave. Bathroom was amazing with ceramic tiles on it. Everything looked neat, nice and amazing. We really liked this motel and will go back again.Genuine Hotels.com guest review
It was not bad. But if I had to come back to the area, most likely I would not choose the this hotel again. It was clean, but too close to a busy street, parking was crammed, breakfast so so.Genuine Hotels.com guest review
"a great place at a good price"
the hotel staff was extremely helpful.Genuine Hotels.com guest review
"Decent hotel room"
Room was small but clean and comfortable. The bathroom was a nice size. The heater in my room didn't work which was bummer and the ac didn't work either. For the most part it was an ok room for one night.Genuine Expedia guest review
Great value for the price and the beds are extremely comfortable as well.Genuine Hotels.com guest review
"very clean and nice for the price"
Very clean, well kept, walking distance from Berkeley campus, free parking, ok breakfast.Genuine Hotels.com guest review
"Great hotel for the money."
I only stayed one evening, but I wanted something relatively inexpensive and that can be hard to find in Berkeley. So I was pleased that this hotel was more pleasant than I had been expecting. However, I am gluten-intolerant and would have appreciated more choices at breakfast. Most places that offer a free breakfast have at least some eggs that I can […] eat, but this hotel did not. Other than that, the room itself was comfy and clean. Read moreGenuine Expedia guest review
"quiet, clean, and free breakfast"
The room was clean,beds comfortable, and it was quiet. The breakfast was appreciated. The management was nice too. Their little toddler greeted me in the morning. :-) cuteGenuine Expedia guest review
"Convenient location for a good price"
Pleasing stay. Good breakfast. Nice personal serviceGenuine Expedia guest review
Response by Super 8 Berkeley thank you for staying with us. please come back again and give us chance to serve you again. thank you. with much respect. management.
"What a GEM!"
This Super 8 is clean and friendly. Front desk Roy is very nice and friendly. The staff is very nice.Genuine Hotels.com guest review
Response by Super 8 Berkeley Thank you for staying with us. It's our pleasure to serve you and we are happy you enjoyed your stay with us. Please come back again and enjoy our recently renovated rooms, continental breakfast, highspeed internet, plasma tv with premium channels, free parking and full amenities. With much respect. management.
"A fairly good experience"
The motel staff was MOST helpful and courteous. The room itself was clean, but just okay, though there HAD recently been a renovation in the bathroom and the shower was modern and had lots of hot water. My only caveat is that it's a longer walk than we realized to the nearest BART station, and the neighborhood is very sketchy at night (fine during the […] day, though). Convenient bus stop just a few feet from the motel. Free Continental breakfast was a plus. Several ethnic restaurants and coffee stands within a few blocks, also a Walgreens (very handy) anf a Copy Spot. Read moreGenuine Hotels.com guest review
Response by Super 8 Berkeley We have our geniune staffs dedicated to give excellecnt service to our guests all the time. Thank you for appreciating and we are really honored by your comment. We are centrally located in Berkeley and 2 blocks away from the BART station and 10 minutes walk to downtown Berkeley. Please come back again and give us a chance to serve you again. Thank you. With much respect. Management.
"nice place to stay very clean"
This was a nice place to stay, centrally located in Berkley, very clean rooms, and comfortable beds. The only down side was that my particular room was a handicapped room and the shower wasn't standard. Had a hard time getting it to turn on then when it did turn on the water pressure was a trickle and I had to use a hand held shower head that wouldn't […] stay in place in the track for some reason.. Read moreGenuine Hotels.com guest review
Response by Super 8 Berkeley We are very pleased that you enjoyed your stay. Thank you staying with us. Please come back again. You can request the room type you want on your stay while you make your reservation. All our rooms are recently renovated and we are very serious on cleaning and tidyness of our rooms. Please come back again. Thank you. with much respect. Management.
"close to wedding at Berkeley U"
It was a short stay (one night) I was very comfortable and it was a quick drive to my nieces wedding. I got a good nights sleep. Thank you.Genuine Hotels.com guest review
Response by Super 8 Berkeley Thank you for staying with us. We are centrally located in Berkeley with all new amenities and recently renovated rooms. We have free continental breakfast, highspeed internet, free parking and room with plasma TV, microwave, refrigerator , safebox, coffee, iron, fax and phone service. Please come back again and give us a chance to serve you again. thank you. with much respect. management.
Basic, clean room. Great shower. I arrived late and left early, but overall was positively surprised. Good deal for Berkeley.Genuine Hotels.com guest review
Response by Super 8 Berkeley We are very pleased that you liked your stay and enjoyed it . We open 24 hours and ready to serve you with finest amenities we have including free parking, high speed internet, and continental breakfast. Thank you. With you much respect. Management.
"Inexpensive motel near Berkekley campus"
The room was what we expected, the heater worked well, the breakfast was adequate. Our only problem was the soft mattress which left us with aching backs. We prefer hard mattresses.Genuine Expedia guest review
Great place to stay! They were kind enough to let me take the room much earlier than check in time. Location of the hotel is very convenient and is right in the heart of the town. Room was very clean and very well maintained. Had no issues at all and would surely go there again!Genuine Expedia guest review
The first impression with the employee of the lobby was bad because he was rude . The rest everything was ok . I am sorry .Genuine Hotels.com guest review
Response by Super 8 Berkeley We are sorry for the inconvenience you had during your stay at our motel. however , next day in thebreakfast room, before you checked out i asked you about the stay and you said you liked it and will come back again. Sorry for the inconvenience, please give us a chance to serve you again. With much respect. Management.
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