All hotels in Frisco, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
3202 Parkwood Blvd, Frisco, TX, 75034, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 632 reviews)

  • Location
    Great location
  • Vibe
    Awesome vibe
  • Bar
    Bar is awesome
  • Service
    Fantastic service
  • Room
    Room is all right
  • Breakfast
    Bad breakfast
1.0 / 5Poor
"Would not recommed this holtel to anyone."
The supposedly clean sheets sheets had a huge wet spot on the cover sheet through to the mattress. We called the front desk and told them what happened. They said we could change rooms. We were already settled in for the night from a long day of moving out of our house where we had a dog and a cat in the room as well. We didn't want to move and had asked for the sheets to be changed. Someone knocked on the door handed us one sheet and then took off. We had to change it ourselves. Terrible customer service which also made us very suspect of the whole hotel.
Genuine Hotels.com guest review
1 night family trip Aug 17, 2015
Wendy
US
3.0 / 5Good
"No ice ..."
No ice maker on floor.. Called service desk. They said its on 5. Walked around 5th floor. No ice maker found. Go to service desk. They said oh it's in a room called "clean" not mentioned before but that makes no sense whatsoever
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2015
William
US
3.0 / 5Good
AC was out on the first floor and it was hot. Also we asked for items that never got delivered to our room. Ice Machine on 5th floor was not marked and very hard to get to. Items were very high priced in the eating area and also some items we forgot we had to pay for like a toothbroush. The hotel was ok on a scale from 1 to 10 it was a 5. My account was charged incorrectly. In the process of finding out why.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
angela
US
5.0 / 5Outstanding
"Good place for a quick stopover"
Just here for one night on the weekend - good basic hotel with good amenities for the price. Nice access and helpful staff.
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
Cynthia
US
5.0 / 5Outstanding
"A/C problem? Not for Aloft staff!"
We had a problem with the air conditioner that the staff took care of quickly.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
William
US
5.0 / 5Outstanding
"Very nice"
Excellent
Genuine Hotels.com guest review
1 night business trip Jul 30, 2015
Christopher
US
2.0 / 5Fair
"Misrepresented;poor maintenance"
Promised shuttle service but only operates on weekends. Huge Problem for our weekend stay. Sink would not drain. Toilet would not flush. Ac had to be serviced after failure to work first night. Odd smell in common area. Staff offered minimal compensation for inconvenience-15$ breakfast voucher. Had 2 rooms for 3 days $1200 worth
Genuine Expedia guest review
Other trip Aug 1, 2015
debbie
US
2.0 / 5Fair
Room cleaner din't clean the room/ bathroom during our 3 nights stay. She only picked up the trash!
Genuine Expedia guest review
Other trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
Wish they had free breakfast and more ice machines.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
Good. Only negative was that listing said there was a microwave in the room, and there wasn't.
Genuine Hotels.com guest review
3 night family trip Jul 23, 2015
Abdellatif
US
4.0 / 5Excellent
The pool was very small, kids could not swim because there were too many children in there. I was surprised the hotel did not offer a free breakfast.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
SARA
US
3.0 / 5Good
"3 star hotel"
Guest services needs to be more prepared when checking in multiply guests. Internet also needs to be fixed. Rooms need to be cleaned such as the furniture and carpets. Lots stains.
Genuine Hotels.com guest review
2 night business trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great"
Great
Genuine Hotels.com guest review
2 night trip Jul 21, 2015
Mario
US
5.0 / 5Outstanding
"Great hotel- but talk directly to them first"
This hotel room was booked for my husband for the night before our wedding. We booked it through Hotels.com and it was supposed to be for a room with two queen beds. They arrived to be told they do not even have a room like that, they all have 1 king. The hotel was still great and the games in the lobby as well as the pool were a lot of fun for everyone, but the sleeping arrangement wasn't great. I kind of blame Hotels.com for this one, but come on people, communicate with each other.
Genuine Hotels.com guest review
1 night trip with friends Jun 12, 2015
Katherine
US
4.0 / 5Excellent
Ideal location for Frisco activities. Nice pool, patio, bar. Mattress was okay but slipped around on platform. A/C didn't work (100 degree days) the first night and was replaced after a sweaty sleep, no hot water ever made it to my shower and the fridge barely kept things cold. In summary, temperature issues.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
A Traveler
US
3.0 / 5Good
The receptionist that checked us in was not trained very well on customer service. The tile in the room looked like it hadn't been mopped in months.
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2015
Travis
US
4.0 / 5Excellent
"Aloft, Frisco, TX"
The Aloft in Frisco is very conveniently located, just east of the Tollway and south of Warren Parkway. The room, while small, was very user friendly and clean. Wish there was a chair instead of the "sofa/bench", though the desk cahir was quite comfortable. The Bliss toiletries were very nice. Soft and large towels.
Genuine Hotels.com guest review
1 night business trip Jul 13, 2015
steve
US
4.0 / 5Excellent
Great place to stay. Close to all the mayor retail stores. No pet fee is a huge plus,and so easy on easy off tollway.
Genuine Expedia guest review
Other trip Jul 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great"
Very quite Clean
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
A Traveler
US
4.0 / 5Excellent
"Getaway"
Great for a weekend getaway
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun getaway"
The hotel has a great location near shopping and Dr. Pepper Ballpark. Updated hotel with great amenities and staff. Price was great!
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
Drew
US
5.0 / 5Outstanding
"I dig Aloft"
Great place to stay
Genuine Hotels.com guest review
1 night business trip Jun 26, 2015
Robert
US
5.0 / 5Outstanding
"Most Excellant!!"
It was perfect.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Thomas
US
3.0 / 5Good
"Meh"
Seems like a place for a traveler who is not interested in much comfort. Children/ adolescents running up & down halls, slamming doors, yelling, all after 10PM. Called front desk, noise abated.
Genuine Hotels.com guest review
2 night trip Jun 20, 2015
Robert
US
5.0 / 5Outstanding
"Great service!! highly recommend!!"
Very happy!!!, we mention to staff that shower nozzle was broken and immediately someone was sent to fix the issue,
Genuine Hotels.com guest review
3 night romance trip Jun 18, 2015
Fernando
US
3.0 / 5Good
Bugs in room. A/C didn't work right
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
A Traveler
US
3.0 / 5Good
"Business Trip"
Relax place. Close to all attractions
Genuine Hotels.com guest review
4 night business trip Jun 15, 2015
Luis
US
5.0 / 5Outstanding
"Love aLoft"
Always love aloft
Genuine Hotels.com guest review
1 night business trip Jun 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing hotel"
This hotel is amazing! Everything you need
Genuine Hotels.com guest review
3 night romance trip Apr 16, 2015
A Traveler
US
4.0 / 5Excellent
A different sort of hotel with a Mies van der Rohe aesthetic. Skip the cafe--better selection and prices at the gas station across the parking lot.
Genuine Hotels.com guest review
3 night trip with friends Jun 12, 2015
Christopher
US
5.0 / 5Outstanding
"different but nice"
modern and friendly
Genuine Hotels.com guest review
1 night trip Jun 14, 2015
Jefferey
US
4.0 / 5Excellent
"Good for short stay"
We were all the way at end of hallway.... so turn on hot water and wait for about 15 minutes and eventually it will work its way down. Terrible waste of water but no choice. Would stay there again.
Genuine Expedia guest review
Other trip Jun 17, 2015
El Guapo
US
4.0 / 5Excellent
"Great hotel - especially considering the price."
My wife and I thoroughly enjoyed our stay at Aloft. Nice, new, modern and clean at a great price.
Genuine Expedia guest review
Other trip Jun 16, 2015
Lane
US
5.0 / 5Outstanding
"Good time"
Found the staff to be friendly and helpful.
Genuine Hotels.com guest review
5 night family trip Jun 3, 2015
Sandra
US
5.0 / 5Outstanding
"Close proximity to all major roads, shopping, etc"
As mentioned above this hotel is perfect for those traveling around Texas. It is very close to anywhere you need to go. Staff was exceptional in correcting a booking mistake and took care of all the amenities.
Genuine Expedia guest review
Other trip Jun 14, 2015
Bryan
US
2.0 / 5Fair
"Heard many quests complaining of room issues"
Asked for a room away from the elevators - Our room was right next to the elevator. Three mornings out of five had no cold water only very hot water which made showering impossible & when we were able to shower, so much water leaked onto the floor that the floor mat & floor was completely drenched in about an inch of water. Only one desk chair in the room, no place, other than the bed, to sit,
Genuine Expedia guest review
Other trip Jun 13, 2015
Bill & Kathy
US
4.0 / 5Excellent
"Perfect for our need"
Our list to this hotel was nice and close to the venue we attended.
Genuine Expedia guest review
Other trip Jun 13, 2015
J
US
5.0 / 5Outstanding
Clean, nice room with great amenities will come back again
Genuine Expedia guest review
Other trip Jun 12, 2015
A Traveler
US
4.0 / 5Excellent
"AOK"
All was good, except that the breakfast should have been free.
Genuine Hotels.com guest review
3 night family trip Jun 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great staff!!!"
Great hotel. The staff was outstanding!!! Especially Lauren at the desk and the bartenders (Katy and Matt...or was it Kyle)? Great time and will definitely be back!
Genuine Hotels.com guest review
2 night trip with friends May 29, 2015
robert
US
4.0 / 5Excellent
"Nice and convenient"
There for Jimmy Buffett concert. Frisco shuttle service for concert was great option.
Genuine Hotels.com guest review
2 night romance trip May 29, 2015
A Traveler
US
2.0 / 5Fair
"there are better hotels out there for the money"
the hotel was just ok I would say was distant second to a good Holiday Inn Expressa light in the bathroom that only works when it wanted to the room felt really small
Genuine Hotels.com guest review
2 night business trip May 29, 2015
Jonathan
US
5.0 / 5Outstanding
"Jimmy Buffett weekend"
Always a great place to stay with clean rooms and friendly service.
Genuine Hotels.com guest review
2 night trip with friends May 29, 2015
Danny
US
4.0 / 5Excellent
"Nice hotel and friendly staff."
Hotel was nice and clean. My wife and I found the bed very uncomfortable.
Genuine Expedia guest review
Other trip Jun 1, 2015
Jack
US
5.0 / 5Outstanding
"Great"
Our stay was great!
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Carmen
US
5.0 / 5Outstanding
"Best Hotel Ever!"
This is by far one of the best hotels I've ever stayed in, and I travel a lot! Great staff, great facilities, great location, excellent customer service! My sister who I was visiting was able to bring her dog to visit me in the hotel with no problem. Great environment! Would definitely recommend to anyone visiting the Dallas/Frisco area!
Genuine Hotels.com guest review
1 night family trip May 25, 2015
taylor
US
3.0 / 5Good
"Not what I expected"
The Bad: The TV in our room was not working properly, all you could hear was ambient noise, so voices weren't coming through. (VERY CHEAP TV's. I could feel the springs in the bed, both our back were sore each morning. The air conditioner was seeping/leaking water onto the carpet. The drapes did not keep the morning sun out. The shower door was missing the sweep at the bottom of the door, which resulted in water going all over the floor in the bathroom; I had to ask for extra towels just to put down while we showered. The Good: The hotel staff was very friendly and tried their best to be helpful, but in the evening they were very understaffed. One night the girl working the desk told me she was the only one working. They had an open pool table near the bar area.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
Kevin
US
4.0 / 5Excellent
"Nice relaxing experience"
I had read many reviews that said that it wasnt a comfortable stay and theyre right if your taking a large family (especially kids). I and my boyfriend went and we enjoyed it very much. Hotel staff was very nice and always said welcome back when we were entering the hotel. The room in my opinion was gorgeous and very modern. Only thing i would say i didnt like was the shower door yes not the shower itself the door. We had to angle the shower head toward the opposite side of the door so that water wouldnt leak out.i really will come back for any future trips:)
Genuine Hotels.com guest review
3 night romance trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nitro Circus Weekend"
This was a weekend getaway with friends to attend an event at the Toyota Stadium. The hotel was awesome and Lauren at the front desk was super. Clean, comfortable and perfect location to everything!!!
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
Stephanie
US
5.0 / 5Outstanding
"Fabulous!"
All was perfect, however, I would recommend bringing your own pillow, as the hotel pillows were way too big for our taste.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Desiree
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews