All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD, United Kingdom, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 1,505 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.5
  • Neighborhood
    4.1
5.0 / 5Outstanding
"walking distance from the train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We chose this hotel as it was walking distance from Paddington train station which has an express train connection to Heathrow. We were surprised at how nice the place was. We have stayed at other Novotel properties and this one was by far the best. Great spacious room. Nice friendly stafff. Great amenities. Our room had breakfast included and the breakfast was of top quality as well.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2013
Sac C
US
4.0 / 5Excellent
"Pleasant modern hotel close to train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a nice hotel in a safd location only a few minutes walk from Paddington station. Staff were polite and helpful. Our room was clean and had a modern decor and fittings, though small. There were 3 of us - myself, my husband and our 18 year old daughter and it was a bit cramped with a double bed, a sofa bed, and a small bathroom. I usually like to unpack and put our clothes in the closet and drawers, but there was only a small closet and a small cabinet with 1 drawer to use. Still, the room was sufficient for our needs. And we liked the close proximity to Paddington, which is a major train hub and easy to get to Heathrow and St. Pancras from there.
Genuine Expedia guest review
Other trip Jun 17, 2013
Gen
US
5.0 / 5Outstanding
"Great location and hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is in a great location near the paddington train station and easy access to the uNderground . The area is nice and clean at the end of a business park. rooms were clean and staff was very helpful. The breakfast buffet had great variety and was well organized and stocked.
Genuine Expedia guest review
Other trip May 13, 2013
Diane
US
3.0 / 5Good
"Probably okay for one night stays."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is located in difficult place to get to anything as security barriers prevent cabs from queueing at hotel. You must order a cab in advance. Paddington station nearby can be used for the Underground however. Hotel is located at far end of office complex. There is no nearby shopping Rooms have one drawer as storage space so you cannot unpack. Rate reflects location. I would not stay here again.
Genuine Expedia guest review
Other trip May 5, 2013
Bud
US
4.0 / 5Excellent
"Enjoyed the stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel is located in a business park, but less than 5 min walk to Paddington train station. Hotel staff was great; breakfast was good and filling. The only issue is that they never put enough towels in the room. Booked hotel for 3 persons and had to call for towels to accommodate all 3 of us 4/5 days of the stay. Staff promptly responded, but still should not have been necessary.
Genuine Hotels.com guest review
5 night family trip Apr 5, 2013
Leslie
US
4.0 / 5Excellent
"Perfectly Basic"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First the convenience of walkable distance to Heathrow Express and Underground and the small & cozy do-it yourself size of the hotel. Unfortunately the pricing was exorbitant considering Virgin Atlantic flew me over 4,00 miles & back and provided two meals with sleeping accommodation there is something drastically wrong with $300/day rate for a basic hotel???
Genuine Expedia guest review
Other trip Apr 6, 2013
August
US
5.0 / 5Outstanding
"Beautiful hotel with great access to transportatio"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The Novotel Paddington is a lovely hotel, with a modern styling. My husband, 14 year old son and I stayed for a week. We arrived quite early (9:30am) and our room was not yet ready, but they offered us the opportunity to upgrade to an executive room that was available at a very reasonable cost I highly recommend it since it came with free wi-fi, as well as a Nespresso machine. The rooms are spacious (for the UK). The bath had a separate shower and bath and a very unique sink (filled from the side). Very peculiarly, the toilet was in a separate room not accessible from the main bath which was occasionally useful but sometimes inconvenient. The bed and bedding was comfortable, the temperature very pleasant. Beside the bed are two little shelves which were quite handy for nighttime essentials. There is a nice flat screen tv and a desk. My only real complaint with the room is that there is virtually no drawer storage, which meant we had to keep our clothes in the suitcases which is not a problem for a short trip but not convenient for a longer stay. There is a great Chinese restaurant very close by, as well as a Sainsbury Local (grocery store), a Pret-a-Manger, Starbucks and a bar/grill. It is a close walk to Paddington (less than 10 minutes) with great access to many tube lines and the Heathrow Express. All in all a great find and an enjoyable stay.
Genuine Expedia guest review
Other trip Apr 5, 2013
El
US
3.0 / 5Good
"A typical Novotel experince"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
A typical Novotel experience with no surprises. Efficient and functional. Breakfast buffet is uninspired and monotonous and lacking in variety. No complementary water in superior rooms. Front desk is efficient. The restaurant staff get a bit overwhelmed during the peak breakfast time. Location in Sheldon square near Paddington station (about 0.7 to 0.8 kms along a water canal).
Genuine Expedia guest review
Other trip Apr 1, 2013
GK
US
5.0 / 5Outstanding
"Lovely Hotel near Paddington"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gem of a hotel within easy walking distance of PaddingtonStation
Genuine Expedia guest review
Other trip Mar 26, 2013
A Traveler
US
4.0 / 5Excellent
"Great value but not a great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel for the price, the best value I have encountered in London. The location is less than optimal for a tourist, though. It is located in the middle of a large office park near Paddington Station. You have to take a fairly long walk to the station and then go by train in order to get anywhere. It is a very un-walkable location. At night and on the weekend the office park is empty so you wind up walking through an area that feels abandoned and might be uncomfortable for some.
Genuine Expedia guest review
Other trip Mar 4, 2013
MikeInWeHo
US
5.0 / 5Outstanding
"Great Hotel and facilities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff at the Hotel were very assisting and pleasant. We really enjoyed our stay for the short amount of time.
Genuine Expedia guest review
Other trip Feb 14, 2013
John
US
5.0 / 5Outstanding
"A Hidden Gem"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Before arriving at Paddington Station, we printed out a map to help us find this hotel; this is essential if you are unfamiliar with this part of London. The location is superb for underground & train access, and for setting out on walking tours. However, a single female traveler might not like the trek from Paddington Station to the hotel late at night. We stayed for 7 nights, over Christmas. Note that our review of the hotel itself is limited, because we didn't use the athletic facilities, visit the bar, or dine in the restaurant. However, our room was great -- very clean, quiet (double windows keep out all traffic & railway sounds), comfortable beds, excellent bathroom facilities, lots of fresh towels, adequate closet space, attractive decor. The only reason for rating the "service" at 4 to 4.5 is that there were problems with the "wake-up" call service. It's an automatic system that kept messing up: some mornings, we didn't get the requested call at the correct time; other mornings we got a wake-up call when we hadn't requested one. Best to rely on your own alarm. We would definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
US
3.0 / 5Good
"Close to Paddington"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Front desk was a bit disorganized. My room key did not work when I checked in until replaced twice. Restaurant food was average.
Genuine Hotels.com guest review
2 night business trip Nov 16, 2012
A Traveler
US
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location for the ones who choose paddington as their transportation base Wireless is free for only executive suits but should be free for all That's the only negative point
Genuine Expedia guest review
Other trip Nov 20, 2012
Couple
US
4.0 / 5Excellent
"good location for in and out travel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Location was between a freeway and very busy train station. We slept on the train side of the hotel and it was suprisingly quiet. Hotel was located in small business center with access to Pret (fast fresh food), Starbucks (coffee), and Sansbury (grocery store). Great access to tube, Heathrow express, and train.
Genuine Expedia guest review
Other trip Nov 8, 2012
Susan
US
5.0 / 5Outstanding
"Great stay at the Novotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were very concerned about finding the Novotel in London. We didn't have any problem finding the hotel. We followed the signs of Shelden square and we were there less than a 10 minute walk from Paddington. I am so glad we stayed near the Paddington station as were able to get there very easy from the airport on the train. I had made a mistake on arrival day and they called around to get another hotel. They really went out of their way to help. The breakfast was delicious. I have to say I liked being a little out of the hustle and bustle and still be able to walk to good places to eat and be able to travel on the tube anywhere we wanted to go. Just a note. The manager told us that on the smart phones it isn't correct on directions to get there. Make sure you go out of the train station opposite from the Hilton. You walk by the canals and you are on your way.
Genuine Hotels.com guest review
4 night trip Oct 5, 2012
LA Redlands
US
4.0 / 5Excellent
"Olympic Comfort"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Novotel Paddington is located a block or so from the Paddington Station, so you won't have better access by tube, bus or train to anyplace in London or the English countryside. The hotel is located at the end of a cul de sac in an office complex, and gives great privacy from the bustle of downtown. The staff was helpful and accommodating, and the breakfast buffet got us started each day. Overall, a comfortable, reasonably priced room.
Genuine Expedia guest review
Other trip Sep 12, 2012
A Traveler
US
5.0 / 5Outstanding
"Wanted to be in Mayfair, couldn't get anything thr"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Ok, WC and vanity/shower arrangement very awkward. Car service to heathrow arranged by novotel hotel was quoted by hotel to be 47 pounds, but upon arrival at heathrow driver (arranged by hotel) insisted on 75 pounds. WOW!! We were put in a position of having to pay him? Hotel conveniently located to tube transportation. Staff helpful and friendly. Included breakfast was fine, again with good service.
Genuine Hotels.com guest review
3 night trip with friends Aug 9, 2012
Lee James Sharp
US
5.0 / 5Outstanding
"GREAT HOTEL FOR FAMILY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience in this hotel. Family friendly hotel......
Genuine Expedia guest review
Other trip Aug 7, 2012
A Traveler
US
4.0 / 5Excellent
"Hotel for all in fabulous London!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Located in a business district, close to the underground station and on the Paddington Basin, we enjoyed the atmosphere. We had a long wait for our room which had been promised at noon as we were travelling with a baby. Also we had requested a bath tub in advance. They had forgotten and this caused further delay. However, the receptionists were very gracious an apologetic. Room was well kept and amenities replaced daily. There was always someone to assist with directions--Olympic venues and means of transport to the sites. We hope that London in general will invest in better access to the Tube for handicap/baby carriages. Very few locations have elevators and the distances underground are more like an international airport! We did a lot of walking and tried to use the buses more!
Genuine Expedia guest review
Other trip Aug 7, 2012
Ballet Gal
US
4.0 / 5Excellent
"pretty nice hotel, great free breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
only problem was that the shower is open so it gets the bathroom floor all wet. We did figure out the reason is that it's wheelchair friendly. Everything else was quite nice. It's a great location for getting to the Heathrow because it's near the hub of a huge train station that takes you there directly.
Genuine Expedia guest review
Other trip Aug 7, 2012
Tony
US
4.0 / 5Excellent
"convenient and clean"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
we went as a family for the olympics. the location is great because paddington station is a hub. the staff is top notch. they were extremely helpful and patient in giving us touring ideas and in other areas where we asked for assistance. they always made time for us and acted like they were happy to help. the cleaning lady is slightly aggressive in trying to get in your room early to clean it, so make sure you use your do not disturb sign. the property is pretty new and clean. the rooms are pretty tight - at least compared to american hotels - but they have everything you need. i would stay here again.
Genuine Expedia guest review
Other trip Aug 3, 2012
dan
US
4.0 / 5Excellent
"Nice hotel for family or business traveller."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Newer hotel with nicely appointed rooms. Very nice restaurant.
Genuine Expedia guest review
Other trip Jul 31, 2012
A Traveler
US
3.0 / 5Good
"Summer trip Novotel Paddington"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Rooms are good and clean. Facilities are good. Breakfast variety and taste is excellent. Service by the breakfast manager is excellent, however the regular waitresses need some further training. Lobby staff are good. Location is good. Major issue as to why I would never recommend this hotel in summer is the room cooling. Apparently they have an 'AIR COOLING' and not air-conditioning system. i am not sure what the difference is. But the room was terribly hot. I complained and they told me the engineers checked the system and it was fine. Setting was at 10 degrees and fan was on level 2 as recommended by the staff. The room was too hot, and felt more like 24 degrees. out of fight nights of sleep, we got one good night, as we opened the window and the weather outside was cool. This hotel is not recommended if the weather is hot. Pay a little extra somewhere else, and get some sleep. Winter season is fine, I would actually stay there in Winter. But never again in summer.
Genuine Expedia guest review
Other trip Jul 20, 2012
Ghassan
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
We enjoyed our stay greatly! The front desk was very friendly, the hotel was clean and everything was modern. There were two hairs in the bath tub, which were disturbing but apart from that, everything was top notch.
Genuine Hotels.com guest review
1 night trip Jul 16, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice but isolated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a nice hotel BUT it was NOT near the center of London. It was very close to a metro station which must be used to take you to all the tourist attractions. NO food places close - must walk about 15mins to food places. It is in a quiet place NOTHING but office buildings near by.
Genuine Expedia guest review
Other trip Jul 16, 2012
Teresa
US
5.0 / 5Outstanding
"great hotel for traveling"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are very friendly and helpful. I travelled with my parents. When the staff found out we went to London for celebrating my parents' wedding anniversary, they sent a champagne and some desserts as a surprise. It was very thoughtful and sweet.
Genuine Expedia guest review
Other trip Jun 23, 2012
Sabrina
US
5.0 / 5Outstanding
"location, location .ocation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
quiet area, excellent location.
Genuine Hotels.com guest review
2 night trip Jun 15, 2012
faye hatem
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Internet charge 9 Lb./day, difficult to find location
Genuine Hotels.com guest review
2 night trip Jun 6, 2012
Janet
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Novotel Paddington feedback"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
1. Lighting needs improvement Few lights were fused 2. Bed support was faulty / broken 3. Very supportive staff 4. Very good hotel highly recommend
Genuine Hotels.com guest review
3 night family trip May 14, 2015
C T
IN
5.0 / 5Outstanding
"A Pleasant 5-Night Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We spent several hours on hotels.com searching for a London hotel. The Novotel offers everything we hoped for. The room was clean and quiet in a safe location. Our room had a huge window overlooking the Paddington tracks and beyond - not a gorgeous view, but interesting and it gave the room wonderful lighting . . . we knew what the weather would be! The breakfast buffet (included in the booking)had a large selection and was more than sufficient. Room service was prompt and reasonably priced. The hotel staff is friendly and answered all of our questions. We definitely recommend this hotel to all travelers. We hope to stay here again.
Genuine Hotels.com guest review
5 night family trip May 6, 2015
Thomas F
IE
4.0 / 5Excellent
"Very good!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a nice stay, location is just perfect, I'll come back again, cheers!
Genuine Hotels.com guest review
5 night family trip May 6, 2015
Ray
PH
5.0 / 5Outstanding
"Trio to london"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed with my daughter for two nights as she was on route to Vienna the room was great clean and quiet and the breakfast was really good quality and friendly staff and free paper
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Yvonne
GB
5.0 / 5Outstanding
"A most enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our family spent a most enjoyable weekend at this hotel. Really could not fault it and will definitely recommend and book again in the future.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Veronica
GB
5.0 / 5Outstanding
"Best hotel I've stayed In!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel handy for station, with easy access to whole of London. Hotel quiet, our room overlooked railway lines but heard nothing, spotlessly clean and staff helpful. Thought it too far out of the action, but will stay here every visit to London in future.
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
A Traveler
GB
5.0 / 5Outstanding
"Very convenient for Paddington Station."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Brief stopover after a busy working week. Paddington Central can be difficult to find but once you get your bearings you realise Little Venice is a short walk away and an oasis of calm in the shadow of the Westway. Hotel is smart, staff are attentive and courteous and the rooms large enough and well appointed. A good selection is offered for breakfast. An enjoyable overnight stay.
Genuine Hotels.com guest review
1 night romance trip Mar 27, 2015
Stephen
GB
5.0 / 5Outstanding
"Family stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Brilliant hotel and very clean, the swimming pool was ideal for our daughter and the breakfast/service was excellent. Will book again in the future.
Genuine Hotels.com guest review
1 night family trip Mar 20, 2015
Paul
GB
4.0 / 5Excellent
"Excellent location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Conveniently located, adjacent to Paddington Station but surprisingly quiet! Rooms very comfortable, spacious and modern.
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
GB
5.0 / 5Outstanding
"solid clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
clean and quiet right near paddington station.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Steve
CA
4.0 / 5Excellent
"Weekendxstsy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel and it was good we could check out late with no extra charge.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
GB
5.0 / 5Outstanding
"Business/Travel stay in London"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was excellently placed for our business travel needs and all amenities were catered for. Although the room was a bit hot for us, everything else was fine. We did have to ask for a third towel and cup as the room was usually for two but the bed was readily made for our third person and house keeping responded immediately to our requirements. thankyou
Genuine Hotels.com guest review
2 night business trip Feb 12, 2015
william
GB
4.0 / 5Excellent
"A Good Choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel location is very convient and staff are you helpful.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Ling Yun
AS
5.0 / 5Outstanding
"Lovely hotel, close to Paddington station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
10 of us stayed for the weekend in 5 twin rooms. The rooms are lovely, modern and clean. The single beds are larger than average. Our room had an Mp3 player, tv, fridge, safe, toiletries and tea & coffee making - we were really pleased with the sound proofing in the rooms, we heard no noise from the corridor or the traffic outside. The breakfast was great, with a vast choice of items. The staff were polite and helpful. The hotel is about a 10 minute walk from Paddington station, in an area of office buildings - so it was very quiet at the weekend. There are a few restaurants between the station and the hotel - they were very quiet too for a Saturday night. Overall, a lovely hotel and I would stay again - especially if arriving by train into Paddington.
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
Susan
GB
5.0 / 5Outstanding
"No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent uncomplicated stay. Staff friendly and helpful. Room clean and quiet despite overlooking busy road. Good breakfast
Genuine Hotels.com guest review
1 night trip with friends Jan 30, 2015
Sheelagh
GB
5.0 / 5Outstanding
"Nice hotel, if you want to be near Paddington Stat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We stayed here to be near Paddington Station to go to Heathrow. It's not too far to the station, but it would be quite a struggle with a lot of luggage. There are very limited bars or restaurants within easy walking distance. The in- house restaurant was very good. Lovely staff, very friendly and helpful.
Genuine Hotels.com guest review
2 night romance trip Jan 24, 2015
Daniel
GB
5.0 / 5Outstanding
"Very good stay ; Staff fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family has spent 4 nights at this gem of a hotel and we could not fault it. Its location was very convenient and the cleanliness / facilities were excellent. The breakfast was very good (especially the great smoothies offered each day). All the staff we had dealings with were very professional and helpful. I have to especially thank the front of houses staff who had towels for us when we arrived a 'little damp' from our walk from the station. Restaurants in the area very handy. We have stayed in other hotels in London before and this has certainly been the best experience. Will be returning here again. Thank you.
Genuine Expedia guest review
Other trip Jan 25, 2015
Gary
AU
5.0 / 5Outstanding
"Impressive"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was very impressed: a good location (you wouldn't guess it is so close to the railway and the A40, very quiet); comfortable; good breakfast; everything you'd want from an overnight hotel in London.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Ian
GB
5.0 / 5Outstanding
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Lovely central location - view and comfort. Pool to relax in . Easy
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2015
teresa
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
ideal location, a very quiet oart of paddington, so you are in the thick of it but get a sound night of sleep. Lovely staff throughout the hotel. Bedroom large but basic, found it slightly tatty and a bit cold but the heating system did nothing but blow cold air! It was a small issue and I would stay again.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Lindsay
GB
3.0 / 5Good
"Next time I will stay at the Paddington Hilton."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
I wanted to be near Paddington station for the convenience of picking up my luggage at the end of my work day. I normally stay at the Hilton Paddington in these situations, and but this time I chose the Novotel Paddington because it advertised a pool. I checked the hotel website to make sure that the information about a pool was accurate. When I got there I was disappointed to find that the pool was closed. The hotel is about a 10 minute walk from Paddington station, which is just far enough for it to be significantly less convenient than the Hilton. The hotel has clean rooms and adequate facilities, though slightly spartan. It was perfectly adequate, but nonetheless disappointing. Next time I will stay at the Hilton.
Genuine Hotels.com guest review
1 night business trip Oct 26, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews