Inn By The Falls - Niagara Falls

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Genuine Hotels.com guest review

The Inn itself was very difficult to find. A larger or more noticeable sign would have been appreciated. It looked quite drab on the outside, but the inside was pretty nice... until I started trying everything out. The satellite on the TV failed the first night. The jetted hot tub took forever to fill up with water. The toilet would not stop running […] so I had to call the service desk to get a repairman out to fix it (which he did, quite promptly, and was very apologetic and nice about it). Since the "on" button on the hairdryer would not stay down, the only way I could dry my hair was to use one finger to hold the button down and the other to maneuver the dryer. The worst part about the stay at the room was that it was cold in there and I was only given two thin sheets and a thin blanket to keep warm. I was tossing and turning all night just to get comfortable. I also couldn't believe that I was charged $10.00 just for parking (on top of the daily price for staying at the Inn). There was also a false claim online that you could purchase breakfast next door at The Country Inn & Suites for $6.00, but I was told that was not the case at the front desk. So I spent approximately $80.00 to get an uncomfortable room with no breakfast included. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Since it is actually tucked behind its 'sister' hotel- Courtyard, it was initially difficult to find. However once we got there, we were very pleased. We were only a few minute walk from Clifton Hill and the Falls. It is an older building, but they have done a good job with the upkeep. You have all the amenities of the 'sister' hotel (ie: pool, 24 hour […] coffee etc) and the price of an old mom and pop. My husband and I would DEFINITELY stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location was excellent. One chair in the room was not convenient. There were spider webs in the corner behind the chair which indicate tge the room was not thoroughly clean..

Genuine Hotels.com guest review

The Inn is very 1970s'. The room was clean but drab ( beige walls, no artwork) Plain jane would be the best way to describe it. TV was not flat screen HD. Room was quiet since it is the old style construction of when they built hotels with concrete, brick and mortar, not the wood type construction nowadays. Bed was very comfortable. If you are looking […] for a no frills stay in Niagara Falls, this may be the best deal. Read more

Genuine Hotels.com guest review

We loved staying at the Inn! It was perfect for what we wanted to do. We were on a tight budget and considering the price, it was exactly what we needed. The jacuzzi tub in the room was a lot of fun! We were close to everything and walked everywhere. We just needed something we could lay our heads down at night since we spent most of the time outside […] the room. It's not your 5 star hotel, but the staff was nice and friendly, the room was clean and convenient, and we made some great memories. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was not bad for the price! Had no issues with the room or staff and the location to Niagara Falls and Clifton Hill was excellent.

Genuine Expedia guest review

Our only "complaint" was that wi-fi was not offered in the room. It was available in the main lobby area, however. The staff was professional and friendly and went out of their way to help me retrieve an item left at a hotel in Toronto the previous night. We really enjoyed the in-room Jacuzzi!

Genuine Hotels.com guest review

My family of 2 adults and 2 children stayed here for 4 nights. While the roomies nothing special, it was clean enough... There are no pictures on the walls, room is somewhat dark and the TV was an older model. The location however was GREAT!!! A short walk to all the attractions, yet far enough away so that you don't hear the noise when you want to […] sleep. Another good thing was the Inn is run by the Country Inn Suites next door (shared parking lot). Inn guest are able to use their amenities (pool, wifi, ice machine, etc.) Read more

Genuine Hotels.com guest review

Was disappointed that we weren't allowed internet access in our rooms. Kind of felt like we were the stepchildren of the Country Inn & Suites. Great location.

Genuine Hotels.com guest review

Rooms were clean and well stocked, only dissapointment was we were on the 3rd floor and this building (Inn By The Falls) has no elevator. We checked in across the parking lot at Country Inn & Suites (must be managed by the same company?) and could've paid more to stay there with elevators.

Genuine Hotels.com guest review

My boyfriend and I stayed here for two nights and we were very happy with our stay. Staff was friendly, room was clean (nothing fancy but a lot cheaper than most hotels in the area). We especially loved that everything important was within walking distance...Maid of the Mist was about a 15 minute walk and it was just a few minutes to Clifton Hill and […] tons of restaurants. The farthest thing away was Journey behind the falls (probably about 30-40 min walk) but it was $20 to park near the falls anyway, so it was worth the walking for us! Read more

Genuine Hotels.com guest review

I thought that the room was run down(it could use a little paint). Very, Very plain & old.

Genuine Expedia guest review

If you're looking for a cheap hotel in rough walking range of the major attractions, this place will do. There are additional fees for parking. No elevator, so you will likely be going up or down. Rooms are clean, but lack decor and are small.

Genuine Expedia guest review

After reading previous reviews, I was not sure what to expect. First, the location is very good for those who want to walk around town, enjoy the falls, and enjoy the entertainment district--very convenient. Next, the location is very convenient when you come off the Rainbow Bridge, but can be very tricky to kocate as it is situated behind the Country […] Inn Suites. The Inn is very dated, and the room with the heart-shaped jacuzzi tub next to the bed was not very satisfying for us. Also, a microwave in the room would be convenient. Overall, we enjoyed our stay. Read more

Genuine Expedia guest review

the location is great for visiting the Falls and casino. very close to clifton hill area.

Genuine Expedia guest review

We were hooked by this hotel's price, location, and features - such as the jetted tub. Upon arriving, we were very impressed. Rooms were clean, large, and the tub looked amazing. Later on, though, we found some unexpected guests had come to visit our room. The floor was crawling with ants. And there were not just a few, but tens or even a hundred ants. […] If you stood still, the floor truthfully seemed to be moving. They seemed to be going towards the walls, where small holes were located. We complained immediately, and were moved to the room next door. This room was nice as well, but the same problem arose. It began with seeing one ant crawling near the tub, but it had many, many friends. We complained again, and they brought two ant traps that did nothing. We were not able to move again, even though they said they would. We tried to get a room at the hotel next door (which is under the same management), but they said all the rooms were booked. This was difficult to believe. We were forced to sleep in the ant-filled room and wear shoes the entire time. We did not sleep well because of this. (In addition to the ants, there were a few other bugs here and there that we tried to ignore.) I suppose you get what you pay for. In the future, though, I will NOT stay at this hotel. I will pay the extra money to ensure that I won't have a room filled with ants. Read more

Genuine Hotels.com guest review

Took a chance on this 2 star hotel for the price and was very satisfied. Usually a 3 star girl. While the hotel itself was older and not updated. It was clean and in a great location. The beds/linens weren't the best, the carpet needed replacing....etc. However, nothing disgusting was found, it was clean. As others have said, it shares a parking lot […] with an updated sister hotel run through the same office. NOT inconveinent at all. One hotel on each side of the lot. Neither of them farther away from parking than the other. The newer hotel looked very nice if you are not looking to save money. However, for the money, this hotel was perfect for my daughter and I. Walking distance to the falls and Clifton Hill only a couple blocks away. Far enough not to hear the noise, close enough to be conveinent. No free internet in the rooms, parking was cheap and they let you leave the car all day after you check out. (a big plus in this area) I would certainly recommend this hotel to anyone looking to save a little money and would stay there again myself. Read more

Genuine Hotels.com guest review

Hotel was ok, looked better in the photo. Police in lobby next day. Someone broke into some ones car. Great location. Shower had mold. Bed comfortable. Was pretty clean except for mold.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While living in Columbus, OH for a summer internship at The Ohio State University, I decided to go and see the Falls on the Canadian side. I was traveling alone, only staying for one night, and I just wanted a clean, nice place to go to sleep at night. I figured I'd be spending most of my time at the falls anyways. I booked this hotel because it was […] the ONLY thing available after days of searching, since everything in the area was sold out. I was a little anxious, as the online pictures weren't overly convincing. But, I have to say that I was so very pleasantly surprised with this place. It was clean, comfortable, and conveniently located with a 10-15 minute walk to the falls. The staff was incredibly helpful and friendly. I had no complaints about this hotel whatsoever, and it was the perfect place to just drop in, cool off in the jetted tub in the room, and go to sleep. Great bargain too! Will definitely return in the future. Read more

Genuine Hotels.com guest review

The hotel was in great distance to all of the area activities... The hotel was the sister hotel of the country inn and suites - that is right behind the INN..we had no idea of this ahead of time.. may have spent the extra money just to stay at the country inn and suites instead. Thought the INN had continential breakfast -we get there and find out I […] was wrong.. and you had to walk to the other hotel to use the pool. We ended up with a ton of ants in the bathroom at the end of our stay... Overall - the hotel was good for its price Read more

Genuine Hotels.com guest review

We had a wonderful time during our stay in Niagara. The hotel staff was very helpful handling a snafu during our check in, they went above and beyond the call of duty. The room was small but quite adequate and romantic with the heart shaped tub. So thankful we were able to make the trip.

Genuine Hotels.com guest review

The bathtubs need anti slip protectors, The air conditioner only worked on low. They need to put a table in the room!

Genuine Expedia guest review

It's nothing fancy but it's affordable, comfortable, and in a GREAT location!

Genuine Hotels.com guest review

This hotel was in a wonderful area to walk to the falls. I didn't appreciate the noise and when the cleaning lady came into clean. She didn't do a good job at all. She didn't change the sheets or the pillow cases. She folded the blankets and fluffed up the pillows. She didn't clean the bathroom. It was disgusting. I had to clean it.

Genuine Hotels.com guest review

Nice quality hotel and heart shaped spa was a bonus... :-)

Genuine Hotels.com guest review

just plain walls - no pictures. There was a little candy paper left in the room. Also not dusted very well, otherwise not bad. you can use the pool of the country inn and suites, that's nice. Also their breakfast is good, and just 6 Dollars + tax per person. Overall: Okay to stay there for 1 or 2 nights.

Genuine Hotels.com guest review

My husband and I had a nice stay at the hotel. It was a little outdated but that just added to the quaintness of it. I would recommend this to anyone that enjoys being close to all attractions and couples that just want to get away from it all.

Genuine Hotels.com guest review

It was about what I expected for the amount of the room. The jet tub was cheesy but worked well (I did run some hot water to clean it out first). Actually had to check in with the hotel across the street but they were very friendly & didn't give us any hassle. If you are looking for a cheap place with no pizazz & within walking distance of downtown, […] I would recommend. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I wouldn't recommend this hotel to anyone. The hotel was horrible, the office was never open, they just have a sign on the door that says to go to the hotel next door where they can check you in and out. We definitely got the wrong room, and there was nobody to complain to. I can admit that there were other rooms there that I would have rather had […] less, as they seemed like a hole in the basement. The hotel room smelled of many different awful smells, most notably urine. The beds had no mattress covers, just two bed sheets laid on the mattresses. There was a fleece pullover at the foot of each bed, no comforter, no extra blankets anywhere. In retrospect, I may have lied, I would recommend this hotel to high schoolers from the United States that want to drink in Canada. If you're not, don't be fooled, pay a little more and get a lot more elsewhere. Read more

Genuine Expedia guest review

We were very happy with everything..clean, comforable, great location. Would surely return!

Genuine Hotels.com guest review

Our recent stay at the Inn By the Falls was a comfortable one. There is a new Comfort Suites (or Country Suites?) across the parking lot and a sign on the office door at the Inn to register there, so perhaps it is no longer owned by the mom and pop their website indicated. I would recommend this hotel for the money as everything else in the area was […] twice as much for a saturday night in a very popular place. The rooms were a little outdated in that they each had a heart shaped tub like I saw on my honeymoon in the poconos in the 80's. Everything was clean, bed and pillows were very comfortable. Bathroom is a quite small and outdated, but again clean. The location was not bad - about a mile walk to the Falls and right across the street from the old casino. Plenty of things to see and do within walking distance. There were several busloads of young people staying there also, but the noise was not too bad, even though the doors open to the outside rather than a hallway. If you are looking for elegance there are many choices in the area for far more money but this was a very comfortable place to stay for one night. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

...you get what you pay for. The hotel did not have an office anymore. We had to go to the hotel across the parking lot to check in. After checking in and going to our room, I discovered that the coffee filter from the previous guest was still in the coffee pot. There is no ice machine, either. We had to go to the hotel across the parking lot to get […] ice. The heart-shaped jetted tub was nice, but had scum on it that we had to clean before using it. It was only 1/2 mile from the Falls, so the proximity to that helped me to overlook the shortcomings. We ended up having a pleasant stay, but it will be our last stay there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room needs upgrades , the bed is not comfortable - old not a pillowtop, coffee maker didn't work. Heart shaped jetted tub was great. Overall for the price, you get what you pay for but was ok with that.

Genuine Expedia guest review

Tv not working, room way too hot,we itched all night long. Very close to clifton hill,service good amenities okay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed here a few times and we love the location. It is walking distance to everything yet its not where all the noise is. The rooms are clean and the beds are comfortable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location but was very disappointed at the condition of the room. Ripped bed sheets, shoddy walls, and the stained carpets had not been vacuumed. Will definately not stay here again.

Genuine Hotels.com guest review

The room and bathroom were clean, which is the most important factor. The room was within walking distance to all the major activity of Niagara Falls. I would return to this hotel for sure.

Genuine Hotels.com guest review