"not as advertised"
First- no view of anything. Second- I asked about Wi-Fi & was told it was complimentary, but we could not ccess our computers. Third- we were not told that breakfast was not included,so we felt foolish when we were not allowed in the dining room. Fourth - it took us a long time to find the hotel, as it was not on the main street as the address suggested. […] Fifth- the room was located in the corner (107) and was not very well lit up. Read moreGenuine Expedia guest review
"fair hotel , close to all main attractions"
we stayed 2 nights , 3 days. was quiet until nightime after midnight . had to call front desk to quieten the rooms next door and above . later found out they were young kids from across the border coming over to drink .they did stop the noise after being told . Other than that was a nice stay . not fancy but comfortable and clean rooms ,beds and bathrooms […] which is all we were looking for ! Read moreGenuine Expedia guest review
This hotel doesn't provide Wi-Fi and refrigerator in the room.Genuine Expedia guest review
"We could walk to everything with ease"
Front desk staff were absolutely there to make sure every customer were treated well. They were the first staff we saw when entering this hotel and that's the way it should be. The attendants and hotel hand-I-man were prompt and friendly. The ants were an inconvenience and the bathroom sink drained slow. The beds were not comfortable The price was very […] good but you get what you pay for. If you aren't planning in staying in your room much, this is a good place to stay, based on the price. Very friendly staff !!! Read moreGenuine Expedia guest review
"Dated but ok"
The room was ok very dated and the air conditioner made so much noise we had to turn it offGenuine Hotels.com guest review
"Great Hotel close to the Strip"
This hotel was great for the traveller that needs at place to sleep after a long day visiting parks, museums and of course the Falls. It's clean and carefully tucked in behind its sister hotel, to which you have access to for the pool, gym, ice, wifi and breakfast. Although you'll have to pay extra per night for your parking as well as breakfast. I […] was not advised that we wouldn't have a small fridge in the room, usually a room with 2 queen beds has one, those were the only inconveniences. The Staff was super helpful and understanding which was extremely appreciated. Read moreGenuine Expedia guest review
"Location is all this place had."
Dated and expensive. This is a hotel that should be $50 a night off some American interstate somewhere.Genuine Hotels.com guest review
"It is close to everything."
The people are okay. They always give you and ask you whatever you need.Genuine Expedia guest review
"Nice cheap hotel close to Clifton Hill"
My friend and I needed to find a cheap place to stay at up at Niagara Falls for a birthday weekend - someplace within walking (or staggering) distance to everything. Considering we were not going to be spending our time in the hotel - we were not looking for anything spectacular. Inn By The Falls was fine for what we were looking for. We got 2 queen […] beds in a very spacious and clean room. The room was very well air conditioned and the beds were very comfortable. The hotel is part of Country Inn and Suites so you have to book in through the main hotel. There is parking for $8 per night on the lot. Even though you are in a different hotel, you can still use the pools and ice machines from Country Inn and Suites. Breakfast is not included. The hotel is about a 5 minute walk from Clifton Hill so close to everything without the noise. If you are looking for a cheap place to stay without the romance and view of the falls - I would highly recommend this hotel. Please note though - the hotel has 3 floors and no way to get up other than taking the stairs so if you can't walk easily - this would not be a place for you. Read moreGenuine Expedia guest review
We had a wonderful time, on my second hounnymoon We staid with you last year the same room Thank you your staff is very nice and friendly. There is one thing I forgot is a white and pink sweeter But other then that we had a great time Claire therrienGenuine Hotels.com guest review
Thank you. I will be back and will stay with you guys again!Genuine Hotels.com guest review
Upon arrival at this hotel, we were impressed. It looked just like the pictures on line. However, upon reaching the "office", we were met with a sign that told us to check in at the hotel next door. A much larger hotel was using this hotel as a cheaper overflow money grab. The room was dirty. Layers of dust and dirt were covering everything. The baseboard […] heater in the washroom, the toilet tank and hairdryer, as well as the counter and side of the tub. The dirt packed into the corners of the washroom was intense. The smell upon enterring the room was of mustiness. The hotel promoted a pool, which was in fact in the hotel where the office was. A separate key card allowed access to the pool, hot tubs, sauna and ice machine in the finer hotel across the parking lot. Upon leaving our room the morning after our arrival, we left the hang tag requesting maid service. When we came back to our room after a long hot day of enjoying the Falls, the beds were not made. Blankets and sheets were on the floor and all askew. Fresh towels were left and the toilet paper was folded into a point the way hotels often do it, to make it look like someone was there. The maid left another half bottle of shampoo not a full one, there was no fresh coffee or cups left for morning. The cable was not working for us to enjoy a bit of down time, however the maintenance man was working on it. He was very nice and brought some drinks and snacks to appologize for our inconvenience. Read moreGenuine Expedia guest review
"Close to all amenities"
Love Niagara Falls, been there many times and lots of things to do, hotel was nice and a good locationGenuine Expedia guest review
Staff was nice and helpful, great location. Room was out dated but had some charm. Overall we enjoyed our stay and would stay again :)Genuine Hotels.com guest review
"Wreaked of Cigarettes!"
Was not sure if it was in fact a non smoking room.Genuine Expedia guest review
"close to restaurants"
oily bath tub, shower hot/cold indicator were wrong. Price was ok, consider it was long weekend. AC was loud and overall building is outdated. parking space is limited almost all full in the parking lot and you had to pay 10 dollars per night for it. linens seems old and needed replaced. overall. WIFI is not working if you are in other side of the room […] further to the hotel next door......basically you have to stand near the window for the wireless to work and it gets dropped often. toilet was leaking water. I would not go back again. Read moreGenuine Expedia guest review
"Good location, needs and upgrade"
The staff are friendly and very helpful. The layout of the rooms and the Inn itself is nice. The rooms could use a serious upgrade, however the layout of the rooms are very nice and comfortable. Having two balconies is great and provides some extra breathing room while still providing some privacy. I would definitely stay here again.Genuine Expedia guest review
"Great for the price"
perfect location. walking distance from shopping and the falls. cost was cheap and ended up staying an extra night. would stay again.Genuine Hotels.com guest review
"you get what you pay for ."
Room was clean . A little bit out dated but thats to be expected for the price . Hotel is owned by the country inn across the parking lot . So you have to go into that building if you would like to use the pool , gym, or ice machine.Genuine Hotels.com guest review
"Good quality for the right price"
Rooms were comfortable and clean. The staff were fantastic and made you feel very welcome. The only problem we encountered was the people in the room above us decided to use their jet tub at 8:30 am and again at 9:15 am which sounded like our ceiling was going to cave in.Genuine Hotels.com guest review
Niagara Ontario is not the most glamorous town. But this hotel is in a pretty good location for the low price and the amenities are perfectly acceptable.Genuine Hotels.com guest review
"Best Value, Definitely Recommended!"
For the price we paid it was perfect. Bed was hard, but room was clean and jetted tub was great. Location is perfect, directly beside Casino Niagara. If it is important to you that you have a new television or updated decor you will be disappointed.Genuine Hotels.com guest review
"Not a good place :("
We are not happy when we get there.. The room smells:( and tub was not working , i thought it was a non smoking area an its not :( no wifi, no free breakfast , no indoor pool and u have to go to country inn if u need anything :( its not a good idea to stay to this hotel .. So my husband decided to stay at the country inn .. Its weigh more better than […] the inn by the fall..i will not recommend it.. Read moreGenuine Hotels.com guest review
"Good place for the price"
It was a nice place to stay for the price. I would consider staying here again. It was within walking distance to all attractions including the falls and restaurants.Genuine Hotels.com guest review
"You get what you pay for"
The hotel was nice almost like a motel style but you have to check in at the comfort inn which is in the building across the driveway, was a little confusing, the room very clean and nice with the hot tub in the room, even though the tile was not to the floor carpet= mold, the bed was hard as a rock we ended up checking out at 8 when we wanted to sleep […] in till 10 but it hurt our backs and hips, But fora cheap price what can you really expect. Read moreGenuine Hotels.com guest review
"you get what you pay for"
The inn doesn't have an office ...for some reason it is all handled by the Country Inn (in the same parking lot). After checking in across the way you feel like the person kicked off the island and sent to your shabby hotel room. Blankets have moth holes, carpets need replacing...not a welcoming decor. They seem to try to keep it clean and comfortable […] but the place needs serious updating. Close walk to all attractions. Read moreGenuine Hotels.com guest review
"Nice hotel good value"
Excellent staff very helpful with recommendations for attractions only problem we had was the jet tub kept stopping and starting on its own. Otherwise it was a great trip.Genuine Expedia guest review
Conveniently locatedGenuine Hotels.com guest review
"overpriced at this location"
this hotel way overpriced for this out of date unit very dirty bad odour very noisy in room understood at time of bookin g no charge for parking plus breakfast used for overflow from main building not happyGenuine Hotels.com guest review
"I would not stay again"
Clean and tidy but a bit smells old and musky. Beds were squeaky, T.V. was old not that it mattered because we didn't watch much. No insulation from the noise outside. I could hear people talking outside in the parking lot at 1AM and we were on the second floor. I would not stay at this location again.Genuine Hotels.com guest review
"within walking distance of most things"
Great price, clean room....super for smokers as the balcony is right there!!! For the money we would go back for sure!! 10 minute walk to the falls, 3 minute walk to Clifton Hills and the old casino is right across the street. Friendly staff....good bang for the buck!!Genuine Hotels.com guest review
first room reaked of cat urine/ went back to office quickly changed/ kept up all night roudy patrons kicking the doors / yelling omgGenuine Hotels.com guest review
"Bates Motel better."
I am not a picky traveler, but this sucked! First off, Took us over half hour of driving up and down Victoria Ave to find the place, and only after asking 2 people and finally phoning hotel for directions. There online map is NO help at all. The place is hidden behind there partner Hotel, The Country Inn. Secondly, had to pay for parking, NOT in advert. […] thirdly, The pool and "Hotub" where in the Country Inn side, so not convenient. Hottub there looked nice, but Cold. People came and left. Fourly, The room looked like an old storage space converted into 2 queens and the bathroom had a quarter roll of toilet paper on roll when we checked in. Lastly, your "balcony' view is of a parking lot. As I said, I generally don't whine and complain, but a total disappointment for us. No wonder it is hidden out of sight. Read moreGenuine Hotels.com guest review
This is the motel building located at the "Country Inn & Suites" which a little confusing looking at photos, because some are from the motel and some are from the aforementioned hotel. But you do get to use the pool and facilities in the hotel, and for the price this motel can't be beat - feels like a hotel inside, quiet, clean, and well maintained […] . Read moreGenuine Hotels.com guest review
"It is a motel and not an hotel."
It was not pleasant. We were made to think, from your advert, that it is an hotel but turned out to be a motel.Genuine Hotels.com guest review
my stay was satisfactory, but I thought the 10 dollar parking charge was a bit much. I've never had to pay for parking at any other hotel in my travels therefore I will not be visiting your hotel again.Genuine Hotels.com guest review
"Very nice hotel, near everything"
We went with another couple for my Birthday, we both had heart shaped jacuzzi rooms. The rooms were very clean, and the beds were pretty comfortable. The jacuzzi tub was great,and well worth the upgrade from the standard room. The hotel was close to everything. The casino was right across the street and it was only a 3 minute walk to the main strip […] of Clifton Hill. The staff at the front desk were very friendly and helpful. We wanted a few more pillows and towels, I went to front desk and they gave them to me right away and the friends we were with wanted the same thing but they had none left at front desk, but had them delivered to her room in less then 5 minutes. The customer service at this hotel for us was Great. We will defiantly stay at this hotel again! :) Read moreGenuine Hotels.com guest review
"Close to Casino and short walk to restaurants."
We had an enjoyable time with friends from the states. One of the rooms was nice for playing cards, but unfortunately our rooms were not as close as we would have liked. Was a little noisy the last night as a tail gate party was held in the parking lot under our window until around 3:00 a.m. Not a good nights sleep.Genuine Expedia guest review
it was ok. close to everything but just your average cheap hotel. actually it wasnt that cheap!Genuine Expedia guest review
"New favorite place to stay!!"
Room was clean, air con. Worked wonderful. The bed very comfy. Recommend Inn By the Falls.Genuine Hotels.com guest review
Every thing was ok, hot tub was great!! no wifi at hotel we had to go next door to courtyard inn for wifi. The coffee maker needs replacing. Mould on inside of old unit and when I left a note for housekeeping it was overlooked. Glasses were not replaced and there was not a refrigerator or microwave in the room for the price we paid.Genuine Hotels.com guest review
"Family week-end trip"
Hotel was easy to find. Great location. It was clean and staff was friendly. The only disadvantage that there was no fridge in the unit, but it wasn't a big deal since we've been out all day and just needed a place to sleep. Overall I would go back for the price, location and hospitality of the staff in summer time since there is no need to spend extra […] bucks on accommodation which you are going to enjoy for only few hours. Read moreGenuine Expedia guest review
Not bad for the price. Clean rooms, no need to drive, most attractions are within walking distance, 5-15 minutes. Friendly staff, $8 parking per night. No ridge in room.Genuine Hotels.com guest review
I loved our stay, was closed to falls and clifton hill and the shops. Room surprised us, we were expecting very little because of the low price and knowing it was an older hotel, but was pleasantly surprised how well kept our room was, we had the hottub and king size bed and it exceeded our expectations. For a one night stay it was very comfortable […] . Read moreGenuine Hotels.com guest review
"ok for afew nights"
it was ok ,good price for the night . room was ok clean staff was nice .had a hard time with door lock ,didn't want to open .Genuine Expedia guest review
reviews were mixed but we found this property to be fantastic and we would stay here any time we came to the fallsGenuine Expedia guest review
"Good for what it is."
No WIFI in the room but it was available in the lobby of the sister hotel across the drive. A decent place to stay for a reasonable price. A short walk from the amusement area and waterfront.Genuine Expedia guest review
"Good for the price."
The location is great because it's close to Clifton Hill. Compared to the price of other nearby hotels, this is ok if you're on a certain budget. If you're just gonna rest or sleep there, it's your place. The bedroom and washroom are clean and comfy. What I didn't like is that the coffee maker isn't working, and there's no fridge. The remote control […] for the tv isn't working too. And, no breakfast. But anyhow, if you're on a budget and still you want a good place to rest, I recommend this place. Read moreGenuine Expedia guest review
"close to all must see sights"
staff very friendly - was told it was a smoking room, but there is no smoking in the hotel, but we had a balcony which was great - complimentary coffee and tea (no green tea) and cookies were appreciated - location was very convienent - would return to this hotelGenuine Hotels.com guest review
AC did not work it was way too hot and made a bad noise. The check in for this hotel was closed so had to check in at the Country Inn instead. Nasty carpetGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )