All hotels in Niagara Falls, Ontario, Canada
1 room, 2 adults
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5525 Victoria Ave, Niagara Falls, ON, L2G 3L3, Canada, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 171 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.8
  • Comfort
    3.4
  • Condition
    3.1
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A nice place to stay"
This was a great place to stay for Clifton Hill. Everything was within walking distance and WEGO just outside the door. We stay 2 nights and since it was midweek it was very quiet. The air conditioner was very loud. The room was a bit musty when we first arrived but all we had to do was open both doors for a cross breeze. If you treat it as a place just to sleep you will not be disappointed.
Genuine Hotels.com guest review
2 night romance trip Jul 15, 2015
Maura
CA
4.0 / 5Excellent
"hotel itself is ok for one night stay"
on a rainy evening, did not go ouside
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
Tak-Yee
CA
5.0 / 5Outstanding
"Inn by The Falls"
Nice quiet room. Heart shape jucuzzi was an added touch.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
A Traveler
CA
4.0 / 5Excellent
"Cheap and comfy!"
Great, inexpensive room for a night or two. Close to Casino Niagara, Clifton Hill and walking distance to the falls.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Clair
CA
4.0 / 5Excellent
"Close to everything."
Check in is at the hotel next door. Overall was good experience. Would book again.
Genuine Expedia guest review
Other trip Apr 13, 2015
Brad
CA
4.0 / 5Excellent
"Can't go wrong"
I love staying at the inn by the falls. The location is amazing right next to Casino Niagara and a 2 minute walk to Clifton hill. The rooms are great for the price. Don't go here if you are expecting luxury. It is a motel style not hotel. The pool, ice machine as well as check in are all done at the hotel right next to it. If you are looking for somewhere to have a good time at a cheap price then the Inn by The Falls is the place for you. I keep returning it is my go to place!! The only thing I dislike is no fridge and no couch. The rooms could use and upgrade but then the price would go right up too!
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Brittanie
CA
4.0 / 5Excellent
"wonderful , caring staff and great night sleep"
excellent treatment great room and very carring towards our needs
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
Sarah
CA
4.0 / 5Excellent
"New Years eve"
We loved the heart shaped jet tub! We would have loved a small refrigerator in the room. The only complaint we had, and it's minor, was that the shower was very loud, I think it was just old pipes. Other than that, we loved it.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Jeff
CA
5.0 / 5Outstanding
"Exactly As Promised"
This is a motel in Niagara Falls with a heart-shaped tub. It delivers exactly what it promises. No frills, nothing special, but the bed was comfortable, the facilities were satisfactory, and my GF and I had no issues to complain about. The only annoying part was going to the adjacent building to get ice, but who cares? The motel is close to everything, which is a bonus.
Genuine Expedia guest review
Other trip Nov 20, 2014
CJ
CA
4.0 / 5Excellent
"Heart-shaped getaway"
The heart-shaped tub was a blissful manifestation of decadent luxury.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
A Traveler
CA
3.0 / 5Good
"nice area close to the bridge to usa"
wifi was not available in this hotel but it is advertised . wifi is available i n the lobby of the hotel next door which is owned by the same people and the lobby is not far away and comfortable to spend time computing. very basic rooms. clean and odor free. the value for the buck was there.
Genuine Expedia guest review
Other trip Oct 19, 2014
dar & don
CA
2.0 / 5Fair
"The Inn needs some work"
it appears they are renovating this hotel , bathroooms o/k , rooms very old and in need of updating
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2014
Kerry
CA
3.0 / 5Good
"close to everything"
good hotel for price. very plain room - everything older. but clean. good value for money.
Genuine Expedia guest review
Other trip Oct 2, 2014
rick
CA
1.0 / 5Poor
This is not a hotel Is a motel the worse place I ever slay the staff was rude
Genuine Hotels.com guest review
2 night business trip Sep 19, 2014
A Traveler
CA
4.0 / 5Excellent
"Very good location"
It was a good experience, the room was clean and the place was very close to the Falls and the attractions. Parking was an extra 8 dollars, and we stayed on the 3rd floor, no elevators, so it is not a good choice for people who have difficulty with stairs. You can use the pool and the ice machine in the Country Inn. Breakfast is not included. Overall, it was good. Cheap, clean place to sleep after a full day of walking.
Genuine Expedia guest review
Other trip Sep 1, 2014
Paula
CA
3.0 / 5Good
"Good location"
Lack of facilities. Good for one stay only. Ok value for money
Genuine Expedia guest review
Other trip Aug 22, 2014
couple vacation
CA
2.0 / 5Fair
"not as advertised"
First- no view of anything. Second- I asked about Wi-Fi & was told it was complimentary, but we could not ccess our computers. Third- we were not told that breakfast was not included,so we felt foolish when we were not allowed in the dining room. Fourth - it took us a long time to find the hotel, as it was not on the main street as the address suggested. Fifth- the room was located in the corner (107) and was not very well lit up.
Genuine Expedia guest review
Other trip Aug 21, 2014
stu
CA
4.0 / 5Excellent
"fair hotel , close to all main attractions"
we stayed 2 nights , 3 days. was quiet until nightime after midnight . had to call front desk to quieten the rooms next door and above . later found out they were young kids from across the border coming over to drink .they did stop the noise after being told . Other than that was a nice stay . not fancy but comfortable and clean rooms ,beds and bathrooms which is all we were looking for !
Genuine Expedia guest review
Other trip Aug 17, 2014
Camilla
CA
2.0 / 5Fair
"Disappointed"
This hotel doesn't provide Wi-Fi and refrigerator in the room.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
CA
3.0 / 5Good
"We could walk to everything with ease"
Front desk staff were absolutely there to make sure every customer were treated well. They were the first staff we saw when entering this hotel and that's the way it should be. The attendants and hotel hand-I-man were prompt and friendly. The ants were an inconvenience and the bathroom sink drained slow. The beds were not comfortable The price was very good but you get what you pay for. If you aren't planning in staying in your room much, this is a good place to stay, based on the price. Very friendly staff !!!
Genuine Expedia guest review
Other trip Aug 13, 2014
Larry
CA
2.0 / 5Fair
"Dated but ok"
The room was ok very dated and the air conditioner made so much noise we had to turn it off
Genuine Hotels.com guest review
1 night trip Aug 4, 2014
Christina
CA
4.0 / 5Excellent
"Great Hotel close to the Strip"
This hotel was great for the traveller that needs at place to sleep after a long day visiting parks, museums and of course the Falls. It's clean and carefully tucked in behind its sister hotel, to which you have access to for the pool, gym, ice, wifi and breakfast. Although you'll have to pay extra per night for your parking as well as breakfast. I was not advised that we wouldn't have a small fridge in the room, usually a room with 2 queen beds has one, those were the only inconveniences. The Staff was super helpful and understanding which was extremely appreciated.
Genuine Expedia guest review
Other trip Aug 4, 2014
Tiana
CA
1.0 / 5Poor
"Location is all this place had."
Dated and expensive. This is a hotel that should be $50 a night off some American interstate somewhere.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
CA
3.0 / 5Good
"It is close to everything."
The people are okay. They always give you and ask you whatever you need.
Genuine Expedia guest review
Other trip Jul 25, 2014
Grace
CA
4.0 / 5Excellent
"Nice cheap hotel close to Clifton Hill"
My friend and I needed to find a cheap place to stay at up at Niagara Falls for a birthday weekend - someplace within walking (or staggering) distance to everything. Considering we were not going to be spending our time in the hotel - we were not looking for anything spectacular. Inn By The Falls was fine for what we were looking for. We got 2 queen beds in a very spacious and clean room. The room was very well air conditioned and the beds were very comfortable. The hotel is part of Country Inn and Suites so you have to book in through the main hotel. There is parking for $8 per night on the lot. Even though you are in a different hotel, you can still use the pools and ice machines from Country Inn and Suites. Breakfast is not included. The hotel is about a 5 minute walk from Clifton Hill so close to everything without the noise. If you are looking for a cheap place to stay without the romance and view of the falls - I would highly recommend this hotel. Please note though - the hotel has 3 floors and no way to get up other than taking the stairs so if you can't walk easily - this would not be a place for you.
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
CA
5.0 / 5Outstanding
We had a wonderful time, on my second hounnymoon We staid with you last year the same room Thank you your staff is very nice and friendly. There is one thing I forgot is a white and pink sweeter But other then that we had a great time Claire therrien
Genuine Hotels.com guest review
4 night business trip Jun 20, 2014
A Traveler
CA
4.0 / 5Excellent
Thank you. I will be back and will stay with you guys again!
Genuine Hotels.com guest review
1 night trip with friends Jun 21, 2014
A Traveler
CA
2.0 / 5Fair
"Disappointing Discovery"
Upon arrival at this hotel, we were impressed. It looked just like the pictures on line. However, upon reaching the "office", we were met with a sign that told us to check in at the hotel next door. A much larger hotel was using this hotel as a cheaper overflow money grab. The room was dirty. Layers of dust and dirt were covering everything. The baseboard heater in the washroom, the toilet tank and hairdryer, as well as the counter and side of the tub. The dirt packed into the corners of the washroom was intense. The smell upon enterring the room was of mustiness. The hotel promoted a pool, which was in fact in the hotel where the office was. A separate key card allowed access to the pool, hot tubs, sauna and ice machine in the finer hotel across the parking lot. Upon leaving our room the morning after our arrival, we left the hang tag requesting maid service. When we came back to our room after a long hot day of enjoying the Falls, the beds were not made. Blankets and sheets were on the floor and all askew. Fresh towels were left and the toilet paper was folded into a point the way hotels often do it, to make it look like someone was there. The maid left another half bottle of shampoo not a full one, there was no fresh coffee or cups left for morning. The cable was not working for us to enjoy a bit of down time, however the maintenance man was working on it. He was very nice and brought some drinks and snacks to appologize for our inconvenience.
Genuine Expedia guest review
Other trip Jun 10, 2014
Crystal
CA
4.0 / 5Excellent
"Close to all amenities"
Love Niagara Falls, been there many times and lots of things to do, hotel was nice and a good location
Genuine Expedia guest review
Other trip Jun 9, 2014
Mike
CA
3.0 / 5Good
"Decent"
Staff was nice and helpful, great location. Room was out dated but had some charm. Overall we enjoyed our stay and would stay again :)
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2014
A Traveler
CA
2.0 / 5Fair
"Wreaked of Cigarettes!"
Was not sure if it was in fact a non smoking room.
Genuine Expedia guest review
Other trip Jun 8, 2014
Janet
CA
1.0 / 5Poor
"close to restaurants"
oily bath tub, shower hot/cold indicator were wrong. Price was ok, consider it was long weekend. AC was loud and overall building is outdated. parking space is limited almost all full in the parking lot and you had to pay 10 dollars per night for it. linens seems old and needed replaced. overall. WIFI is not working if you are in other side of the room further to the hotel next door......basically you have to stand near the window for the wireless to work and it gets dropped often. toilet was leaking water. I would not go back again.
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
CA
4.0 / 5Excellent
"Good location, needs and upgrade"
The staff are friendly and very helpful. The layout of the rooms and the Inn itself is nice. The rooms could use a serious upgrade, however the layout of the rooms are very nice and comfortable. Having two balconies is great and provides some extra breathing room while still providing some privacy. I would definitely stay here again.
Genuine Expedia guest review
Other trip May 26, 2014
Kassie
CA
4.0 / 5Excellent
"Great for the price"
perfect location. walking distance from shopping and the falls. cost was cheap and ended up staying an extra night. would stay again.
Genuine Hotels.com guest review
1 night romance trip May 11, 2014
Ryan
CA
3.0 / 5Good
"you get what you pay for ."
Room was clean . A little bit out dated but thats to be expected for the price . Hotel is owned by the country inn across the parking lot . So you have to go into that building if you would like to use the pool , gym, or ice machine.
Genuine Hotels.com guest review
1 night business trip May 4, 2014
A
CA
4.0 / 5Excellent
"Good quality for the right price"
Rooms were comfortable and clean. The staff were fantastic and made you feel very welcome. The only problem we encountered was the people in the room above us decided to use their jet tub at 8:30 am and again at 9:15 am which sounded like our ceiling was going to cave in.
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
Erin
CA
3.0 / 5Good
"Always Accommodating...."
GOOD PLACE TO STAY FOR A GREAT PRICE...NOTHING FANCY. ..ITS A BIT OLDER...HOT TUBS ARE COOL AND WORK GOOD...AND ITS IN THE HEART OF CLIFTON HILL..WALKING DISTANCE TO EVERYTHING....WE ALWAYS STAY THERE WHEN WE ARE IN THE FALLS
Genuine Hotels.com guest review
1 night business trip Mar 15, 2014
downthelane
AS
4.0 / 5Excellent
"Good value"
Niagara Ontario is not the most glamorous town. But this hotel is in a pretty good location for the low price and the amenities are perfectly acceptable.
Genuine Hotels.com guest review
1 night romance trip Dec 9, 2013
A Traveler
AU
4.0 / 5Excellent
"Best Value, Definitely Recommended!"
For the price we paid it was perfect. Bed was hard, but room was clean and jetted tub was great. Location is perfect, directly beside Casino Niagara. If it is important to you that you have a new television or updated decor you will be disappointed.
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2013
Sean R
CA
1.0 / 5Poor
"Not a good place :("
We are not happy when we get there.. The room smells:( and tub was not working , i thought it was a non smoking area an its not :( no wifi, no free breakfast , no indoor pool and u have to go to country inn if u need anything :( its not a good idea to stay to this hotel .. So my husband decided to stay at the country inn .. Its weigh more better than the inn by the fall..i will not recommend it..
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2013
Eshgheman
CA
5.0 / 5Outstanding
"Good place for the price"
It was a nice place to stay for the price. I would consider staying here again. It was within walking distance to all attractions including the falls and restaurants.
Genuine Hotels.com guest review
3 night business trip Oct 17, 2013
A Traveler
CA
3.0 / 5Good
"You get what you pay for"
The hotel was nice almost like a motel style but you have to check in at the comfort inn which is in the building across the driveway, was a little confusing, the room very clean and nice with the hot tub in the room, even though the tile was not to the floor carpet= mold, the bed was hard as a rock we ended up checking out at 8 when we wanted to sleep in till 10 but it hurt our backs and hips, But fora cheap price what can you really expect.
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2013
A Traveler
CA
2.0 / 5Fair
"you get what you pay for"
The inn doesn't have an office ...for some reason it is all handled by the Country Inn (in the same parking lot). After checking in across the way you feel like the person kicked off the island and sent to your shabby hotel room. Blankets have moth holes, carpets need replacing...not a welcoming decor. They seem to try to keep it clean and comfortable but the place needs serious updating. Close walk to all attractions.
Genuine Hotels.com guest review
2 night business trip Oct 18, 2013
Heather
CA
4.0 / 5Excellent
"Nice hotel good value"
Excellent staff very helpful with recommendations for attractions only problem we had was the jet tub kept stopping and starting on its own. Otherwise it was a great trip.
Genuine Expedia guest review
Other trip Oct 20, 2013
Tammy
CA
3.0 / 5Good
Conveniently located
Genuine Hotels.com guest review
2 night trip Oct 12, 2013
Steve
CA
1.0 / 5Poor
"overpriced at this location"
this hotel way overpriced for this out of date unit very dirty bad odour very noisy in room understood at time of bookin g no charge for parking plus breakfast used for overflow from main building not happy
Genuine Hotels.com guest review
1 night family trip Oct 12, 2013
don and sharon
CA
2.0 / 5Fair
"I would not stay again"
Clean and tidy but a bit smells old and musky. Beds were squeaky, T.V. was old not that it mattered because we didn't watch much. No insulation from the noise outside. I could hear people talking outside in the parking lot at 1AM and we were on the second floor. I would not stay at this location again.
Genuine Hotels.com guest review
1 night family trip Oct 12, 2013
Jillian
CA
4.0 / 5Excellent
"within walking distance of most things"
Great price, clean room....super for smokers as the balcony is right there!!! For the money we would go back for sure!! 10 minute walk to the falls, 3 minute walk to Clifton Hills and the old casino is right across the street. Friendly staff....good bang for the buck!!
Genuine Hotels.com guest review
2 night romance trip Sep 25, 2013
A Traveler
CA
2.0 / 5Fair
first room reaked of cat urine/ went back to office quickly changed/ kept up all night roudy patrons kicking the doors / yelling omg
Genuine Hotels.com guest review
2 night trip Sep 21, 2013
sad
CA
1.0 / 5Poor
"Bates Motel better."
I am not a picky traveler, but this sucked! First off, Took us over half hour of driving up and down Victoria Ave to find the place, and only after asking 2 people and finally phoning hotel for directions. There online map is NO help at all. The place is hidden behind there partner Hotel, The Country Inn. Secondly, had to pay for parking, NOT in advert. thirdly, The pool and "Hotub" where in the Country Inn side, so not convenient. Hottub there looked nice, but Cold. People came and left. Fourly, The room looked like an old storage space converted into 2 queens and the bathroom had a quarter roll of toilet paper on roll when we checked in. Lastly, your "balcony' view is of a parking lot. As I said, I generally don't whine and complain, but a total disappointment for us. No wonder it is hidden out of sight.
Genuine Hotels.com guest review
1 night trip Sep 19, 2013
Nick
CA
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