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1 room,  2 adults 
Adults Children
Room 1:

Sofitel London Heathrow - London

51.473633, -0.492167
5 stars
Terminal 5, London Heathrow Airport, West Drayton, TW6 2GD United Kingdom ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $186
available on 05/23/13
Price Match Guarantee
4.7 659 5

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    Sofitel London Heathrow
    View Sofitel London Heathrow on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Sofitel London Heathrow

    • Heathrow Terminal 5 Underground Station Hotels - London 320 yards
    • Heathrow Terminal 1-3 Underground Station Hotels - London 1.7 miles
    • London (LHR-Heathrow) Hotels - London 1.8 miles
    • Heathrow Terminal 4 Underground Station Hotels - London 2.2 miles
    • Wraysbury Station Hotels - Staines 2.4 miles

    Nearest hotels to Sofitel London Heathrow

    • Premier Inn Heathrow Airport Terminal 5
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    Overview of Sofitel London Heathrow - West Drayton

    Luxury hotel with spa at Heathrow Airport Terminal 5

    Fly in, chill out
    Futuristic and luxurious, Sofitel London Heathrow is the perfect place to pamper yourself after a long flight. The hotel is directly connected to Terminal 5 via a walkway, and you can take the free shuttle bus to other terminals. Central London is a 20-minute train ride.

    Family fun
    If you’re traveling with little ones, why not try the thrilling rides of Thorpe Park or the colorful models of Legoland, both within a 20-minute drive? Or you could visit medieval Windsor Castle, one of the Queen's residences.

    Revitalize and rejuvenate
    After a workout in the 24-hour fitness center, you can choose from a variety of treatments in the spa, including a vitality pool and an aromatherapy steam room. If that’s not enough, you’ll definitely relax after a flute of champagne at Perrier-Jouet Bar.

    Peace and perks
    Guestrooms indulge with premium bedding, including Egyptian cotton sheets and pillowtop mattresses. The little perks count too, such as free WiFi and soundproof windows.
    Image of Sofitel London Heathrow, London
    4.7 out of 5 Outstanding (659 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The hotel was superb. Location could not be better. by a Hotels.com guest on 05/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $186
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Classic, One Queen Bed

    Classic, Two Single Beds

    Superior, One King Bed

    Luxury, One King Bed

    Junior Suite

    Superior Room, King-size bed

    Luxury Room king-size bed

    Club, One Bed, Accessible

    Classic Room, Queen-size bed

    Classic Room, 2 single beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa
    • Minimum check-in age is: 18

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Free Wi-Fi
      • Luggage storage
      • Number of floors - 4
      • Number of meeting/conference rooms - 45
      • Secure covered parking (surcharge)
      • Total number of rooms - 605
      • Year Built 2008
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • Iron/ironing board
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathroom TV
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Daily housekeeping
      • Designer toiletries
      • Dial-up Internet access (surcharge)
      • Digital TV service
      • Direct-dial phone
      • Egyptian-cotton sheets
      • Free Wi-Fi
      • Handheld showerhead
      • HDTV
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • iPod docking station
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Pay movies
      • Pillow menu
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Separate bathtub and shower
      • Sewing kit
      • Slippers
      • Soundproofed rooms
      • Turndown service (on request)
      • TV Internet access (surcharge)
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Multilingual staff
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    La Belle Époque - Serves classic French cuisine. Open for breakfast and lunch with dinner served only on Saturdays. Closed Sundays.

    Tea 5 - Serving traditional English tea, coffees, and pastries, desserts and light meals. Open daily from morning till evening.

    Vivre - Casual dining restaurant with open kitchen offering a variety of cooking styles. Live cooking in the evening. Open for breakfast, lunch, and dinner. Breakfast served till 11 AM on weekends and Bank holidays.

    Sphere - Chic bar and lounge with an artistic fireplace and Icelandic décor. Serving snacks, artesian beverages, tap beers, cocktails, and a variety of wines. Open early evening to late night.

    Perrier Jouet Bar - Serving a variety of drinks including vintage wines and champagnes. Snack bar available. Open mid-day to late night (hours subject to change)

    24-hours room service available

    Recreation

    A 24-hour fitness center is located next to the ESPA spa.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 19.95 per person (approximately)
    • Fee for in-room high-speed Internet (wired): GBP 15.00 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in all public areas: GBP 15.00 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: GBP 15.00 (for 24 hours, rates may vary)
    • Self parking fee: GBP 15.00 per night
    • Deposit: GBP 100.00 per night
    • Early check-in fee: GBP 10.00
    • Late check-out fee: GBP 10.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Sofitel London Heathrow Heathrow Airport (LHR)

    A short guide to Heathrow Airport (LHR)

    A major international flight hub, Heathrow's four terminals are connected to central London by train and Underground services. The Heathrow Express speeds into Paddington Station in 15 minutes. The Underground’s Piccadilly line is cheaper (but slower), stopping at stations including Earl’s Court, Green Park, Leicester Square and Kings Cross. Coaches run to destinations throughout the UK.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Heathrow Terminal 5 Station - 300 yards

    1.0 - 3.0 mi

    • Colnbrook - 1.1 miles
    • Stanwell - 1.7 miles
    • Heathrow Terminal 1-3 Station - 1.7 miles
    • London Heathrow Airport (LHR) - 1.8 miles
    • Heathrow Terminal 4 Station - 2.2 miles
    • Wraysbury Station - 2.4 miles
    • Iver Station - 2.5 miles
    • West Drayton Station - 2.7 miles
    • Ashford Kent Rail Station - 2.8 miles
    • Langley Marish - 2.9 miles

    3.0+ mi

    • Farnborough Airport (FAB) - 18 miles
    • London City Airport (LCY) - 23 miles
    • Biggin Hill Airport (BQH) - 25 miles
    • London Gatwick Airport (LGW) - 26 miles
    • London Luton Airport - 28 miles
    • Oxford Airport (OXF) - 43 miles
    • London Stansted Airport (STN) - 43 miles
    • Chichester Airport (QUG) - 44 miles
    • Shoreham-By-Sea Airport (ESH) - 45 miles
    All hotels in London, United Kingdom
    Reviews
    • All (659)
    • Business (108)
    • Romance (24)
    • Family (36)
    • Friends (11)
    • Other (480)
    4.7 / 5
    Outstanding

    Score breakdown (from 659 reviews)

    • 5.0
      (508)
    • 4.0
      (114)
    • 3.0
      (23)
    • 2.0
      (10)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.6
    • Comfort
      4.7
    • Condition
      4.8

    Reviews: Overall

    • <Previous
    • Page 1 of 14
    • Next>
    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great experience for Business Travelers"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was superb. Location could not be better.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Luxury stay while waiting for next connection"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Sofitel Heathrow offered everything a weary traveler could need. The room was luxurious and the staff right on top of every request. The bartender, Andre, knew just how to pour and had a great personality. Made for a sweet stopover!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Jeanne
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Excellent Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved the hotel, just hated the walk from the terminal to the hotel ... quite a trek! Room was very nice, we were upgraded by front desk, brilliant! Room had bath tub and glass shower. Quiet and curtains darkened the room. Wish we could have stayed longer, was just overnight.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Beth
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "I wanted to make my one night stay for 3 nights..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We checked in late and had the most gracious welcome and were told we were upgraded. We were treated to a drink via coupon in the bar...the nuts are great late at night, and at midnight made it to our room. It was large, fresh, contemporary with great amenities and we slept so well! Fabulous bed and bedding you'll want in your home. Breakfast was a […] lavish buffet, fresh press coffee carafes for each of us! For those who love the finer things in life, the Sofitel won't disappoint! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Mary
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Luxury and convenience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely love this hotel. Would have payed more. We even went to the bar and they let us take some wine glasses back to the room. Fantastic service. I have zero complaints.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Convenient location for the purpose of my trip. Room was comfortable, well priced and very clean.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent but Expensive
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Colin
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Very convenient and a good rate!!!!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed at Sofitel London Heathrow last week during a business trip to London and Edinburg. Coming back to USA my flight connection between Edinburg and Miami was 14 hours waiting during the night. So, this hotel is a GREAT and very convenient spot to have a quiet (inside to Heathrow airport) night for a flight connection.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Julio
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Very nice hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a very nice hotel and in comparison to another we stayed for similar money very extravagant!
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    3.0 / 5
    Good
    "close to Terminal 5"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    average.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great Heathrow overnight stop"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Sofitel here and at Gatwick provide great convenience for overnight stays.Their beds are very comfotable, and the rooms are modern, clean and well maintained
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    john
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Pretty close to perfection."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location if you need to be need Heathrow. Fantastic room, service, breakfast. 100% satisfaction.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Rosanne
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel for business and family travelers who need an overnight stay before flying on elsewhere. Very efficient staff.
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Perfect Heathrow Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Sofitel is the best option for staying at Heathrow. The convenient direct access to Terminal 5 and quick train access to Terminals 1 and 3 make the Sofitel perfect for a transit stay. The rooms are spacious, luxurious and very quiet. The staff is professional and attentive.
    Genuine Expedia guest review
    Other trip
    Feb 7, 2013
    Art
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Great airport hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very comfortable hotel. Convenient location. Excellent room service quality. Would definitely stay here again.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Very convenient at terminal 5"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    First good thing about this hotel is that you can walk to it through a walkway from Terminal 5. No shuttle bus required. Our room was ready on arrival at 9am. There are two restaurants. One is very expensive, with very small portion sizes and the space is freezing cold. Use the smaller steak/grill-type restaurant. Parking is 15pounds and is easy to […] get to and well signposted at terminal 5. Read more
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    Shaun
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "A wonderful place to stay in transit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic hotel. Best place to stay in heathrow while in transit. Fantastic weekend getaway
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    Aisha
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Convenient location for in-transit night"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were very impressed with the hotel at Heathrow. Due to too much luggage we were unable to take advantage of the airport train to get to terminal 5 where Sofitel is located but we took a black cab which was very inexpensive . However, we needed a cab the next morning to go back to terminal 1 and because the hotel had to call for a cab, we were unable […] to use a black cab and the cost of the private cab service was double what we paid the day before. We had dinner in the hotel. The service and food was extraordinary as was the breakfast. We will definitely stay there again if we have the need. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Barbara
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Consistently great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A 5 star UK hotel that is truly 5 star, so convenient to T5 and still accessible to London. We have used this hotel a dozen times at least and it is always a pleasure.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great place for an airport hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay for convenience to British Air. No need to go outside for airport transfer.
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I be been useing this hotel for along time now and really is very good and the location as well
    Genuine Expedia guest review
    Other trip
    Dec 18, 2012
    Eddie
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great airport Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Sofitel @ Heathrow is perfect for stopovers in London. Our flight from New York arrived at 7:00 pm and since we were flying out of Heathrow the following morning we were able to have a very comfortable, relaxed night with great food at the Sofitel.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Christel
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great hotel for a layover"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    In additon to geint a great hotel it also has a great breakfast. Perfect for an overnight layover at Heathrow.
    Genuine Expedia guest review
    Other trip
    Dec 16, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "the best hotel at Heathrow before yuor long flight"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I booked the Sofitel being tired of waiting for Hoppa buses, and being disappointed by the quality of some hotels close to Terminal 5. What the Sofitel offered met fully my expectations, and some features nicely exceeded them. Which these were - the hotel staff can guess, and US travelers like me have to discover by themselves - they will not regret.Thank […] you, Sofitel team! Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Great Heathrow overnight"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    For our overnight in Heathrow, this was the perfect location because we did not have to leave the airport!
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    Cherryl
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "A++++ Staying at Heathrow? Sofitel a must!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    What a great convenient hotel. Personal were execllent as was the room. Would stay there again without hesitation. Can't say enough about how friendly everyone was.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    Fred & Sylvie
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Very accomodating staff - unusual for UK"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Spent the night before an early flight. After I checked out, my flight changed, but they let me check back in and get a late second check out. Good breakfast buffet. OK gym. Good place to stay while waiting for a flight.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Matt
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Comfortable place to overnight before a flight"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    It is very new and and the room, especially the bed, was extremely comfortable. The dining room, "Vivre", was also very good. The only downside to the hotel (and the reason for not giving it a 5) was the wifi, which was so bad in the room that I had to go to the Business Centre to get my boarding pass.
    Genuine Expedia guest review
    Other trip
    Nov 15, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great location for airport travel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    There was some confusion with our reservation upon check in, but after we produced documentation that both rooms were prepaid, the confusion was cleared. Also, I was not able to cool off the hotel room to my satisfaction, but the temperature was tolerable. Everything else was lovely.
    Genuine Hotels.com guest review
    1 night trip with friends in Nov 2012
    Tim
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great for overnight stays."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Sofitel Hotel in London Heathrow Terminal 5 was very convenient for our over night stay, prior to taking a flight to Spain. Hotel has all amenities, including free internet service for printing boarding passes.
    Genuine Expedia guest review
    Other trip
    Oct 27, 2012
    Ram
    US

    Sofitel London Heathrow - London
    1.0 / 5
    Poor
    "Poor service, typical in Europe."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    The staff did not have a customer service perspective and the wifi did not work. I was not satisfied.
    Genuine Expedia guest review
    Other trip
    Oct 26, 2012
    GP212
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Friendly staff close proximity to Heathrow"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was friendly and helpful--nice room right in Terminal 5
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Thomas
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfortable. However, lack of venue for light evening meal (as is available at Sofitel Gatwick) was disconcerting.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "You will not regret staying here..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Huge room and huge bathroom - and the staff was LOVELY.
    Genuine Expedia guest review
    Other trip
    Oct 18, 2012
    VVinDC
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Highly recommended"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A fine comfortable hotel with an exceptional staff
    Genuine Expedia guest review
    Other trip
    Oct 18, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    ""Superb...great value for the price!""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is possibly one of the finest hotels I've ever stayed in...an incredible value for the price! Anyone needing to fly in late or fly out early should definitely stay at the Sofitel Heathrow. Wow!
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Jeanne
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Perfect venue for arrival & departure through LHR"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfectly located with a nicely tiled walkway to LHR Terminal 5. Intelligent Staff with a focus on customer service. The Hotel is new, and it is pleasing to see the upkeep effort it nevertheless undergoes each day. Great in and out policy on the parking. Perfect place to arrive from overseas, almost immediately arrive at the hotel, and to rent a car […] / go about your business the following morning. I intend to arrive and leave via this hotel on each subsequent visit to London. Leaves nothing to be desired. Read more
    Genuine Expedia guest review
    Other trip
    Oct 9, 2012
    A Traveller
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Very good hotel!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very good hotel & well maintained. Excellent location if you are flying from Heathrow airport.
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    Dudley
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great overnight place at Heathrow"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel being in Terminal 5 and us flying in and out of the same terminal was very convenient for a night over. The room is new, modern and business like in a pleasant way. The French restaurant was excellent.
    Genuine Expedia guest review
    Other trip
    Oct 4, 2012
    Melodie
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Beautiful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful bathroom! Extra comfortable bed, with beautiful sheets. Staff was very friendly and very helpful, housekeeping and room service were very prompt with requests.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Joye
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding
    "Great hotel!!!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed here for one night. The room was extremely clean and large. I loved the bathroom and comfortable bed!
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Conference Lady
    US

    Sofitel London Heathrow - London
    4.0 / 5
    Excellent
    "Heathrow Sofitel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Upscale and very comfortable hotel, especially for tired travelers in transit at Heathrow Terminal 5. Walks to/from Terminal 5 are a bit long as was the walk, with luggage in tow, down the very long hall to get to our room. Room was extremely quiet. Very luxurious beds and bathroom.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    HLP
    US

    Sofitel London Heathrow - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, great service, excellent room and restaurants
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    BES
    US
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