"Great location and friendly service"
I was happy with our recent stay at this hotel- the rooms are small, yes, but perfectly adequate. The location of this hotel is perfect, the staff very friendly and helpful, the rooms were clean...we had nothing to complain about!Genuine Hotels.com guest review
"Great Hotel in central location"
This was a last minute booking and I am really glad I did. Will definitely be using this hotel on our next stay.Genuine Expedia guest review
"Very pleasant and well-managed."
It was very easy and manageable--easy check-in and staff very pleasant and helpful. Room was very nice. Good value.Genuine Hotels.com guest review
"Solid choice for downtown stay."
The hotel is more suited to business travelers but is fine for a leisure trip as well. The location is close to Union Station if coming in by train, a short walk to the hotel.The rooms are small but tidy and efficient. The attached restaurant and bar is conveinient and nice. It is a bit farther from some sights than a N. River hotel location, but still […] walkable. Hotel employees were cheerful, and happy to assist in any way. Read moreGenuine Hotels.com guest review
"Not a bad place."
Downtown, little pricey for as small of a room you get. People are nice and helpful. Some things available within walking distance.Genuine Hotels.com guest review
Right in the heart of Chicago's Loop, an easy walk from the "L" and Union Station, restaurants, theatre, etc. Room was small, but clean and neat. Hotel restaurant had reasonable prices and a good menu. A good valueGenuine Hotels.com guest review
Didn't spend much time in the hotel as we were too busy enjoying the beautiful weather and the downtown atmosphere. But overall the stay was comfortingGenuine Expedia guest review
"Awesome customer service"
Every single person working at the hotel, the valet service, and restaurant/bar was very polite, helpful & accommodating. I was incredibly impressed. The room was very clean & comfortable. The hotel was within walking distance of everything we wanted to see and do. Overall, we were very happy with our stay.Genuine Hotels.com guest review
"Great hotel, center of it all!"
Staff was great. Very nice and helpful. It's an older hotel, but great charm. Location was perfect. My fiancé and I flew up for the weekend. Never been to Chicago, so we were two of the biggest tourists. Hotel is center of the city, 3 blocks from Willis tower, 5 blocks from museums, food all around, 1 block from trains, just perfect! Very small room, […] but we planned to only be in the room to sleep. My only complaints, the bathroom. Mold on the ceiling and NO counter space. But other than that, we would totally stay there again! Read moreGenuine Expedia guest review
"Wonderful Drop-In to Chicago"
The Central Loop is a great place to stay. The staff are super nice and the rooms are nice and clean. The rooms are not huge but they are a great place to spend the night. The location is great especially for public transportation.Genuine Hotels.com guest review
Perfect place to stay for business trip.Genuine Hotels.com guest review
"Nice Business Location"
Very convenient location and central to almost everything downtown. This will be my place in ChicagoGenuine Hotels.com guest review
Rooms are very small but nicely furnished. Short walk to the theater. Would stay there again.Genuine Hotels.com guest review
I enjoyed my stayGenuine Hotels.com guest review
Great location, nice hotel, no free wifi or breakfast. Rooms a little small.Genuine Hotels.com guest review
"Central Loop Hotel"
King beds are 2 doubles pushed together; no cushion top to hide the split between the two.Genuine Hotels.com guest review
"Great hotel stay in downtown Chicago"
The hotel is conveniently located in the Loop area of Chicago. The rooms are nice and at an affordable rate. Staff was attentive and courteous, and the added amenities are wonderful. (This includes the purified water fountain and free water bottles.) I would definitely stay here again and recommend the hotel to others.Genuine Expedia guest review
Friendly in-town hotel, secure, only stayed 1 night so didn't have too much time to take advantage of amenities.Genuine Expedia guest review
Although the accommodations were excellent (clean, affordable, and convenient location), the factor that rose above all else was the staff performance. Not one of them was anything less than personable, accommodating, efficient -- you run out superlatives to describe their attentiveness to any question, request, or any other ask. The staff was, from […] an occasional traveler's point of view, the best of the best. Read moreGenuine Expedia guest review
"Overall good- little expensive"
When we drove up, there was no one outside to show us where to park. It took us 25 minutes of driving around just to try to locate the hotel because it is so hidden. The parking for the hotel is two blocks away and no one told us where it was. It was also about $25 a day to park which we were not informed of. Overall, the hotel was very clean and in […] a great location. The staff was very friendly and helpful. The price was too much for just two nights- over $300. Read moreGenuine Hotels.com guest review
"Avoid if you value sleep"
My opinion is soured by the insistent knocking on my door at 11:15 PM by an employee holding towels. His only question was, "You ask for towels?" Then he was visibly annoyed when I responded that no, I didn't, and that it was after 11 o'clock at night. No apology, he just turned and walked away. I guessed he was a housekeeping manager since he wore […] a tie. Loud voices were heard throughout the night from neighboring rooms and in the hallways. The walls are pretty thin. Other than the apathetic staff and the noisy guests, the hotel location is very convenient to restaurants and landmarks. The room itself is small but functional. The queen bed was 2 singles put together so there was an uncomfortable seam in the middle. Bring your earplugs. Read moreGenuine Hotels.com guest review
"Hotel in Chicago"
This was my first trip to Chicago. Upon arriving our room was up graded. The staff was very helpful.Genuine Expedia guest review
"Great location and amenities"
Valet parking is reasonably-priced and easy; free, filtered water; good quality internet; high level of service, very well-priced in an excellent locationGenuine Hotels.com guest review
"Great Central Location"
Served as a great home base for our visit to Chicago. Easy to reach by public transportation and close to everything Chicago.Genuine Hotels.com guest review
Near to all Loop attractions esp. the Art Institute. Secure with elevator control with room keyGenuine Expedia guest review
The rooms are small, but we were hardly in our room much anyway. It was comfortable for the two of us. The customer service was awesome! I would definitely stay there again. Such a great location to so much, also.Genuine Hotels.com guest review
Great room, no problemsGenuine Hotels.com guest review
"Nice hotel, good location"
I recently spent 2 nights at this hotel. Great location just a quick 5 block walk from Union station. Staff was very friendly and helpful. I did find it odd that there was only 1 wash cloth provided in the room (especially since I had booked the room for 2 people). Heck, I use 2 myself when I shower. I didn't realize when I booked that you couldn't […] use the elevators to the rooms without a room key and I was there meeting with several different business associates and friends. So they had to ask for me every time at the front desk and the desk would call to allow them up to my room each time. Kind of a pain to me but at least it worked out. Read moreGenuine Expedia guest review
"Okay hotel, but skimps on some things"
Clean, well located. But my king bed was (moticeably when I lay close to the center) 2 double beds pushed together. And when I called downstairs because I was confused about not having an iron in the room, I was directed to a "guest request" closet down the hall.Genuine Hotels.com guest review
Excellent price for the location; smart planning and very accommodating on part of hotel staff to open conference room for luggage storage at check-outGenuine Hotels.com guest review
"Great location and valuable stay"
The hotel is 10 mins walk from the Union Station. Close to many must-see land marks in Chicago. Clean and functional. I will choose here to stay next time.Genuine Hotels.com guest review
"Nice hotel in downtown Chicago"
Nice place to stay, clean, and comfortable. Restaurant located next to lobby was also nice.Genuine Expedia guest review
After the first night a form letter was left on my desk reminding me not to have extra guests, that there was no smoking, and to not be loud. It was disconcerting (and a bit threatening) to come back to the hotel to such nonsense. Not what I would call hospitable.Genuine Hotels.com guest review
I enjoyed the location of this hotel, I was not fond of the room size, I understand a one bedroom room is going to be small, but it felt very claustrophobic. The hotel staff was very nice and helpful. If I were to book this hotel again I would make sure to get two double beds because the one bed in the room was far too small. Great location to walk […] to Grant Park for Lollapalooza as well :) Read moreGenuine Hotels.com guest review
"teeny room but nice bldg and amenities"
very friendly staff. small room with some marks on walls. bed and linens fine. free wifi was nice, and ability to print boarding pass a great help!Genuine Hotels.com guest review
I really enjoyed the stay. Room was nice and clean. Quiet. Great service!Genuine Hotels.com guest review
"Friendly folks and great location."
Ease of use. The bottled water perfect to take for day in the city. Friendly folks helped whenever asked. A great location for our planned activities.Genuine Expedia guest review
The hotel was good, valet parking too costly and my a/c not working properlyGenuine Hotels.com guest review
I have no complaints, every thing was fantastic. The only thing was there was a water bug we found in the bathroom the last day, but room service came and got it, brought us new towels and discounted our extra stay pay. I would stay there again!Genuine Expedia guest review
"Everything was perfect, except for the WiFi"
Club Quarters is definitely one of the better hotels that I have stayed in. I would recommend it to others. The service is excellent. The hotel comes with many amenities, such as chilled, purified water; iPads to be loaned out at the front desk; a fitness center; a computing center; etc. Employees at the front desk are always friendly and helpful. My […] only real complaint is that the WiFi was very weak. The WiFi was so weak that I could not stream HBO GO and could sometimes barely even check my e-mail. I would stay here again, as the location is ideal and the cost of the hotel still represents an excellent value, but if you need WiFi for business purposes, I would stay elsewhere. Read moreGenuine Hotels.com guest review
The room was tiny, but very expensive. The wifi was shockingly slow, which was a major inconvenience. The TV was not HD. There was no mini fridge, nor was ice even available.Genuine Hotels.com guest review
"Center of loop"
Easy access to all locations and subway transportation. Room was a little smaller than anticipated but it was clean and comfortableGenuine Expedia guest review
Excellent location and all that you need with no distracting extra's , that you also pay for and don't need, which I like when on business travel. A nice "extra" is the free chilled water and bottles especially in humid Chicago.Genuine Hotels.com guest review
"Excellent location, tasty restuarant"
Awesome location walking distance to field museum, shedd aquarium, navy pier and sites around the city. Excellent elephant and castle restuarant attached. The meat loaf was amazing. Chicago is a great city and will have unforgettable memories. Oh the purified water dispensers were great as well.Genuine Expedia guest review
Great hotel for a great priceGenuine Hotels.com guest review
"Perfect for visiting Chicago"
Within walking distance from all the attractions and plenty of food/drink options. Resonable price and has discounts for a parking garage right around the corner, I will definitely stay here everytime I go to Chicago from now on.Genuine Expedia guest review
We enjoyed the hotel and the front desk staff was very helpful in providing recommendations/directions as this was our first time visiting Chicago. The rooms were fine. The only thing that was a bit odd was the times that the rooms were cleaned. We were back at our hotel around 3:30 to get ready for an early comedy show. When housekeeping knocked at […] the door we asked if they could return in 20 minutes. We were told not that we were the last room in the hotel to be cleaned and then the housekeeper proceeded to come in to ask to use our phone. Other than that one off occurrence it was a fantastic experience! Read moreGenuine Hotels.com guest review
I highly recommend this hotel. Great location in the loop. Walking distance to train station and Michigan Ave. Excellent front desk customer service. Clean, quiet room with free wifi. Nice business center. Elephant Bar located next door. Only negative for us was the king bed was two twins pushed together without the foam thing between the mattresse […] s. Read moreGenuine Hotels.com guest review
A good place to stay. Neem there 3 times. Not the biggest room and view of alley yuck but out and about all day nice place to relax and sleep.Genuine Expedia guest review
the room was very clean as was the hotel in general, but this was probably the smallest room i've ever stayed in especially for the moneyGenuine Hotels.com guest review
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