"Trying too hard..."
Stayed a night for our anniversary and check in and staff were exceedingly personable and accomodating. Just off the elevator, cold water with lemon, clean cups, well kept. After showering and getting ready I requested clean towels and some extra pillows (5:30 pm). Came home and no pillows or towels, called again (9:30, and Jeff the manager assured […] me they would be sent up. Still nothing...Called in the am now for the towels and they arrived within 5 minutes. Left the room to check out and the lovely water still hadn't been refilled or cleaned up. Beautiful hotel, well trained staff, lovely rooms, great bathrooms..service could have been better. This is a 5 star hotel that left a little to be desired on the service end. Read moreGenuine Expedia guest review
It was clean, quiet, and comfortable. If it were close to the center of the city, it would be perfect. If you don't mind the location, you wouldn't be satisfied!Genuine Hotels.com guest review
Friendly staff, excellent service and super clean hotel. Nice coffee shop next door. Convenient access to highway.Genuine Hotels.com guest review
Best hotel if you need to stay close to the O'Hare Airport.Genuine Hotels.com guest review
Wish we could have stayed longer. Our room was gorgeous, the bathroom was amazing.Genuine Hotels.com guest review
Hotel Artista is beautiful in every way. My daughters and I were attending a wedding and enjoyed the spacious room enabling us to get ready without disturbing each other. I would definitely recommend this hotel.Genuine Hotels.com guest review
Hotel Arista is a very nice hotel. Will definatly stay there again!!!Genuine Hotels.com guest review
"Clean, comfortable - would stay again :)"
Very clean and quiet room with an exceptionally nice bathroom. The fitness area was one of the best I have seen in a hotel and there was no additional fee to use it. The spa looked inviting however there was not enough time to book a treatment. My morning coffee at the cafe was awesome. The hotel staff was friendly. I would recommend this hotel and […] will stay again when in Naperville. The hotel is several miles from the charming downtown - so if you don't have a car this could be inconvenient. Check in is 3pm and my room wasn't ready until 4 - that is my only complaint. I think a complimentary drink in the lounge would have been nice to offer while we waited. Read moreGenuine Expedia guest review
"Great hotel for a perfect value with a perfect gym"
Loved the cleanliness, free lemon water at each lobby, modern and contemporary styling interiors. The bathroom was phenomenally well equipped and clean. Loved the shower room and the frosted window between the room and the bathroom!sugartoad was an awesome but premium rates for breakfast - the waiters customized our breakfast like we were royalty! Overall […] great experience. Read moreGenuine Hotels.com guest review
"close to were I needed to be Monday morning"
greatGenuine Hotels.com guest review
"I wish I would have stayed longer!"
We felt extremely taken care of. The room was amazing, and very clean! It was very high end for a reasonable cost. He were very happy!Genuine Expedia guest review
Wonderful stay. My fiancé and I really loved the room. It was clean, friendly staff, great room set up. We will only stay here from here on out.Genuine Hotels.com guest review
Fell in love with this hotel! Beautiful, simple, modern rooms and lounge- if you get a chance, check out the hidden gem of a restaurant in the shopping center in back called Tap In Pub & Carvery. You won't be disappointed!Genuine Expedia guest review
You can't do any better!!! Classy, Clean & Safe.Genuine Hotels.com guest review
"Great hotel not so great location"
Absolutely wonderful hotel. Hits a home run on almost all criteria. Only complaint was the meal I had at the in house restaurant, Sugar Toad. That's right Sugar Toad, a strange name for a below average dining spot.Genuine Hotels.com guest review
Beautiful hotel with all the comforts of home. Spacious with great lighting. Would definitely stay here again.Genuine Expedia guest review
Everyone was extremely helpful. Room very comfortable. Even though we didn't use it the tv in the bathroom mirror was interesting. Plan to stay there again.Genuine Expedia guest review
Perfect for just a quick get away weekend near downtown Naperville. Free shuttle to downtown made it even more appealing. Great room with huge bathroom.Genuine Expedia guest review
"Great for a weekend getaway!"
We stayed here for the weekend and it was so much fun! The room was relaxing, modern, and clean! The staff was super friendly! Great shopping at the mall and dinner at Cooper's Hawk made for great weekend!Genuine Expedia guest review
"Gorgeous very classy but no view"
With all the class n charm but no view only downfallGenuine Expedia guest review
"What a hotel!"
Outstanding decor. Beautiful ambiance. Wonderful service.Genuine Hotels.com guest review
"Very nice hotel"
Was very much in need of a get-away-weekend and the Hotel Arista provided just the right atmosphere for such a weekend. The staff was friendly and helpful and check in and out was flawless.Genuine Expedia guest review
My stay was outstanding in terms of the quality and comfort of the room. The only "negative" was that the walk in shower water pressure was not as good as it should have been. Overall the room and the amenities were excellent.Genuine Hotels.com guest review
"Beautiful Boutique Hotel"
Spent the night at the Hotel Arista for a wedding and being our first time staying at this property, we were very pleased. There was a confusion with the reservation, but the manager was very accommodating and since the room type we reserved was no longer available, he upgraded us at no charge to an even nicer room. The only negative comments would […] be the bathroom lights were tricky to master (could very well be operator error, willing to admit that) and there didn't seem to be enough insulation from noises in other rooms and the hallway. The parking garage was also just a tad confusing because of how the spots were labeled, but we apparently figured it out since we didn't have a ticket on our window in the morning. Very convenient as you enter through the banquet area. Read moreGenuine Expedia guest review
"Pure stress relief"
The suite was relaxing and stress free.Genuine Hotels.com guest review
"Great place different than any chain"
Staff was very nice and room and other areas very clean. Room was spacious and bed very comfortableGenuine Expedia guest review
"Weekend at Hotel Arista"
Great customer service, modern rooms, delicious coffee shop.SarahGenuine Hotels.com guest review
"Exactly what I expected based on reviews"
What a great stay! Room and hotel were very modern/new. Great location close to interstate, and surrounded by fantastic shopping and dinning within a 5 mile radius. Staff was extremely friendly and helpful. Lots of emmenities. Only 1 disappointment. They do not have ice machines. Must call front desk and have it delivered to your room. Would definately […] stay here again. Read moreGenuine Hotels.com guest review
Gorgeous contemporary hotel. Fantastic staff. Love the modern amenities such as the television in the bathroom mirror.Genuine Expedia guest review
"Right off of the Interstate"
We really enjoyed the quiet and calmness of the hotel. There is fresh fruit offered at the information desk at no cost. The room is absolutely stunning. We would definitely stay there again when the opportunity presents itselfGenuine Hotels.com guest review
weather was terrible - hotel and staff made the visit wonderful nonetheless...Genuine Hotels.com guest review
Very trendy and stylish. Loved the décor, robes and bedding. Clean and comfortable.Genuine Expedia guest review
Have stayed here a few times, will stay here every time we come to town. Close to all the places we love to go. Staff/service is spot on, as well as cleanliness and maintenance. Would recommend the Arista to anyone looking for a great place to stay, whether it's just one night or a few! Kudos to staff for the exceptional customer service they provi […] de!!! Read moreGenuine Hotels.com guest review
I really loved the hotel over all.. however when we checked in, we were checked into a double bed room when we reserved a king. So we had to switch rooms which I really dislike doing.Genuine Hotels.com guest review
"Valentine's Day Stay"
The service was great and the accommodations were amazing. Parking is a little confusing but the valet rates are very reasonable if you go that route. Other than that, we had a great time and would recommend to friends and family.Genuine Hotels.com guest review
"City hotel in suburbs"
Great hotel to stay in for a couple weekend get away.Genuine Expedia guest review
"What A Surprise!"
We were pampered and treated like royalty! Will definitely recommend to friends and family.Genuine Expedia guest review
Excellent hotel. Friendly and professional staff.Genuine Hotels.com guest review
Excellent hotel with awesome spa! Highly recommend!Genuine Hotels.com guest review
Great hotel. Would stay again. Rooms are beautiful and new. Great fitness center. Highly recommend.Genuine Hotels.com guest review
Great place to stay!Genuine Hotels.com guest review
This hotel is so nice! The staff was super friendly and the room was so nice! I will definitely be back!Genuine Hotels.com guest review
Have stayed here in the past, loved it so much had to stay again when we were in the area! Hotel very clean, amazing bathroom. Only complaint is hard mattress. Would stay here again, no question.Genuine Hotels.com guest review
"How have i never heard of this place before?!?!"
We showed up and from the first person to the last that we talked to they were all so kind and helpful. We got into our room and WOW! My husband was impressed with the TV in the bathroom mirror, I was impressed that our room had an elliptical and an array of workout equipment. The bed was very comfortable and everything was clean and nice. Breakfast […] downstairs at the Sugar Toad Restaurant was delicious. We will be staying here again for sure! Read moreGenuine Hotels.com guest review
"Great weekend getaway"
Every aspect of this hotel was terrific. Staff was pleasant. Only problem was the bellhop at the end of our stay who was extremely rude.Genuine Hotels.com guest review
The bathroom was very nice, but small soaking tubGenuine Hotels.com guest review
First time at the hotel; some check-in problems that were not their fault but resolved quickly. Be careful of the link provided through Expedia as it does not take you to the correct location. Staff was great. Food was good and the choice of beers is fantastic! I will book again next time I go to Naperville.Genuine Expedia guest review
"my choice of hotels in the Chicago area"
I've stayed at the Arista at least a dozen times, and have always been wow'ed by the service and condition of the property. This time, not so much. The public areas needed attention, such as cleaning the hallways. Carpets were dirty, and never got cleaned in the two nights that we were there.Genuine Hotels.com guest review
The staff at this hotel is amazing! Would recommend anyone who loves luxury to stay at this hotel. Everything in the room was very nice as well as the common areas. Overall great stay and will be going back for another weekend away!Genuine Expedia guest review
Incredible service, facility Gym is great!!Genuine Hotels.com guest review
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