Our stay was over all pleasing. The only issue i had was that we only had two wash cloths and two towels in the room. We had to call both mornings to get more. The second morning i had to go to the front desk and pick the items up.Genuine Expedia guest review
Loved the hotel. Only draw-back for me was that I guess I must have been in a handicapped room, the shower had no "barrier" to keep water from flowing out of bathroom. I see this as a fall hazard to have water seeping through to the front area as well. Otherwise, loved the room!Genuine Hotels.com guest review
My family and I loved the hotel, and everything about it. Very modern. The only issue thst I had a problem was with the booking. When I booked through hotels.com, I selected a two wewent bed room. When I confirmed with hotel, they told me that those were sold out already. I just wished there was away to guarantee the room selection when booking through […] hotels.com. Everything did work out fine with the accomadations that we had. Read moreGenuine Hotels.com guest review
"super cool amd funky"
Contemporary. Cool. Clean. Cocktails.Genuine Hotels.com guest review
I was pleased with my stay! Small room but didn't need much space! I would stay again!!Genuine Hotels.com guest review
It was a perfect location to restaurants and shopping at Legacy and a great value compared to other hotels in the area.Genuine Hotels.com guest review
"Friendly staff - quick, efficient & accommodating"
This hotel is busy constantly and the employees work their tail off to make sure everyone gets checked in and taken care of quickly. I always think of this hotel as being hip and maybe not for kids but there was a lot of kids with their parents and it seemed like they were having a blast! Stayed one night and then realized that this hotel was a refreshing […] and relaxing hip place to stay. So, I booked the next night as well. Weekend rates are amazing. No better value in the Plano/Frisco area! Although nothing is within walking distance, everything in these towns are literally a 2-5 minute drive…Shops of Legacy, Stonebriar and so on. Cannot beat the locale of this hotel! Read moreGenuine Expedia guest review
You will love this placeGenuine Hotels.com guest review
Great hotel.. Lots of things going on. Energy level pretty much off the charts. I like this place and will stay here again someday.Genuine Hotels.com guest review
"Nice Place with easy access"
Place was clean and affordable. Friendly staff.Genuine Hotels.com guest review
Room was very nice. One minor problem with the toilet clogging when we checked in, but maintenance resolved that asap.Genuine Hotels.com guest review
"One of the best"
We really like the Aloft in Plano. Easy access to tollway nort and south. Close by the shops at Legacy.Genuine Hotels.com guest review
I did not read reviews of this hotel until after I booked, so I was concerned about the issues others had - found most of them to be totally untrue - 1. We did NOT have to drive 25 minutes to find food - less than a mile from the hotel is an area called The Shops at Legacy which had probably 30 different places to eat & tons of shopping. This would […] be a great hotel for a weekend of Christmas shopping! 2. Staff was very pleasant, not rude at all as some have reported. When my husband was getting our coffee Sunday morning, the front desk clerk even walked over to him to make sure we were having a pleasant stay. 3. Yes, there was a shower but no bath tub, but if a bath tub is so important, call the hotel in advance. 4. Yes, pool did not smell like chlorine - that's because we were told it is a salt water pool. Yes, it was not very big, but this is a place for a short stay - not a place for a vacation - big enough for a cooling off after a long car ride. 5. Room was very clean & did not smell. 6. There were no children running through the halls, & if there were I would find the parents & not fault the hotel. 7. Only "issue" we had was that we had requested a king bed, but when we checked in they only had rooms with 2 queens available - no big deal. Read moreGenuine Expedia guest review
Very nice! The room was clean! The shower was awesome! The staff was friendly and the snacks were great!Genuine Hotels.com guest review
"Near Plano Center and PF Chang's"
Was traveling with granddaughters ..they called it a hipster hotel. It was a hit. Clean, neat, personable staff.Genuine Hotels.com guest review
"Nice, clean, practical"
We stayed here with our two kids for an extended weekend. Never stayed at an a loft before, but we liked it a lot. This hotel is very functional. Room was a little small, but everything else was perfect.Genuine Hotels.com guest review
Enjoyed the hotel and it's location! Great StaffGenuine Hotels.com guest review
"NOT a place to stay"
Booked a room with 2 Queen beds, but they gave me a room with 1King bed. I couldn't change hotels because there wan no rooms available at any other hotel. They gave us a blow uo bed. Not very comfortable and made the VERY small room impossible to move around in. The staff was immature and unprofessional. Very poorly run hotel.Genuine Hotels.com guest review
"European mid-price hotel"
Long wait to check in. Everything from breakfast to TV is an upsale. Feels like a Formula 1 hotel (Europe) but slightly better. Nice rooms. Modern, clean. No free TV movie channels.Genuine Hotels.com guest review
Pictures look nicer online. I didn't like the location but overall it was nice. Amenities were ok. Staff were really nice.Genuine Expedia guest review
We were supposed to have two beds, but only had one, the room was tiny, but it was clean and comfortable and the staff was very nice.Genuine Hotels.com guest review
The hotel is edgy...and there's lots of cool stuff for decorations. That's the only thing the place has going for it. Really, in the same price range, I've been more happy with pretty much every other hotel. They didn't really do anything wrong; however, nothing except decor made me care to ever go through the doors again.Genuine Hotels.com guest review
"Cleanliness an issue"
To begin with, the room we requested was not available so my two teenage girls had to sleep on blow up mattresses (they were very nice blow up mattresses). This made an already small room difficult to move around in. The room occasionally had the odor of sewage. Stains were present on bedding. But the worst problem was the shower. It just didn't drain […] properly so you were always in standing water. The shower was not very clean. Although the staff was was friendly and efficient and the location was central, I would not stay at Aloft again nor would I recommend it to friends. For a hotel that's fairly new, the room was just too worn out and cleanliness is a big issue. Read moreGenuine Hotels.com guest review
"Style and Service"
This hotel was clean, modern and had great customer service! Highly recommend!Genuine Hotels.com guest review
As I walked into lobby to check in. What a great idea, have a bar available for hotel guest instead of driving around trying to find one. Just beautiful.Genuine Hotels.com guest review
"In town for wedding"
I enjoyed this hotel very much. I got the double queen room for my kids, dog and myself. They're dog friendly and no extra charge! Very hip and modern and the kids enjoyed the pool table in the lobby. Only con is that there is no free breakfast offered.Genuine Hotels.com guest review
Beautiful Hotel highly recommended everyone was friendly and niceGenuine Hotels.com guest review
The staff was great-very friendly. My only complaint was the pool table. I was bragging to my guests about the cool pool table at the Aloft in Tulsa before we arrived., thinking it would be similar. This table was old and beat up. Not keeping with the contemporary theme. Felt was worn as was the table itself. The rack was broken and taped up and the […] cue didn't even have a tip on it. An easy fix. Only matters if you like to play pool. Obviously not a huge issue but still took away from what otherwise was a beautifully maintained hotel with excellent staffing. I certainly would stay again though.. Read moreGenuine Hotels.com guest review
All very good comments, only suggestion would be to get in better pillows, they were pretty bad and uncomfortable.Genuine Hotels.com guest review
It was OK - very ultra modern hotel in all respects - kind of barebones - clean - breakfast is NOT free.Genuine Hotels.com guest review
"Weekend Business Trip"
Overall the Aloft Hotel in Plano, TX was a great choice. The room was nice and clean, the staff was friendly. Located about 30 minutes from downtown Dallas so I could easily get to, but far enough away that it wasn't so busy. The amenities were amazing and I would definitely stay again.Genuine Hotels.com guest review
good place to stay with a small lobbyGenuine Hotels.com guest review
free wi-fi connection is most appreciated on a business trip! the hotel has everything for an easy stay - 24 hours food on purchase at reception, wifi connection, fitness room. staff was nice and helpfulGenuine Hotels.com guest review
"Just what the Doctor ordered"
We live in Fort Worth, my wife works in Dallas, every once in a while we stay the night in Dallas, perfect spot,Genuine Hotels.com guest review
The beds was very hardGenuine Hotels.com guest review
Super easy check in,very nice room,very clean and neat.Genuine Hotels.com guest review
A great place to stay...a pleasant surprise!Genuine Hotels.com guest review
The only negative thing I have to say about this hotel is the location. It was near the highway however, if you want to eat or shop you have to drive to get there. I knew this before booking so I wasn't that surprised. Check-in and out was quick and the rooms were clean. There was no noise and the staff was friendly. It is very modern and simple. I […] probably wouldn't stay again just based off the location, but it is a nice hotel. Read moreGenuine Hotels.com guest review
Perfect weekend getaway...Genuine Hotels.com guest review
Always a good place to lay my headGenuine Hotels.com guest review
We enjoyed our stay very much. We choose this hotel because we stayed at the Aloft in Austin back in late December and I must say that everywhere we go we will be looking for an Aloft hotel. The staff and service were amazing at BOTH locations.Genuine Hotels.com guest review
We were going to a convention in the area and A-loft was a perfect solution for a place to stay.Genuine Hotels.com guest review
"Loved our stay!"
I just chanced on this hotel. This hotel is a little different. But good - different. Very modern and has a Scandanavian feel. Fun layout to the lobby. Room was comfortable and clean. Very quiet and enjoyable.Genuine Hotels.com guest review
pleased with everythingGenuine Hotels.com guest review
"Modern looking hotel"
Hotel looks appealing, modern, lacked complimentary breakfast, room was comfortable, but bathroom lacked privacyGenuine Expedia guest review
I was visiting friends for the weekend and was very happy with my stay. The front desk staff were very friendly, efficient and helpful. The room itself was clean, comfortable and stylish. This was a great facility for the price and I will definitely be back.Genuine Hotels.com guest review
"Good for business trips"
The hotel is clean and comfortable, it's just what is needed for a business trip. The hotel decoration is modern and everything is new.Genuine Hotels.com guest review
"Not at all the same aloft"
This hotel is not at all what it was when we first stayed here in Dec.2011. The staff are not as friendly or knew how to speak to you in a manner where you can understand them. The place is not at all clean, the beds are flimsy, as if they are just a piece of paper moving around. Noise level is awful where I can hear the room next door open their blinds. […] We are done with this location. Read moreGenuine Hotels.com guest review
"Nice and clean"
No noise. Everything functional. Shampoo and shower gel dispensers in the shower made it convenient. Spacious. Nice layout. Nice staff. Friendly. Comfy. Didn't like the shallow sink but that's just me being picky. Very very nice. Will returnGenuine Hotels.com guest review
"Very nice but..."
I booked a room with 2 queen beds. When I arrived I recieved a room one one king. Not what I reserved and not what I needed, especially considering the 3 of us just spent 6 hours in a car and got in at 10PM.Genuine Expedia guest review
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