"Room was fine, Airport shuttle was terrible"
Hotel shuttle said they would pick us up from the airport in 15-20 minutes... but after 1.5 hours there was still no shuttle. We had to pay another hotel shuttle service to take us to the Admiral. After telling the Assistant Manager what happened, she said "If you didn't get a receipt from the other hotel shuttle service, then we can't give you a refund." […] She never said sorry or offered any kind of consolation. This occurred on July 1, 2014 around 4-6pm. Read moreGenuine Hotels.com guest review
"love the trolley"
We have always stayed at the Admiral while we are in Arlington and have had a great stay. But this time it was a little different. The staff were not as helpful as usual and we never got a receipt when we checked out. They were suppose to email it to me but I never received the email. Needed to know what was charged or discounted to my account and never […] received anything. Don't like their new system at all. And the clock in our room was broken and never replaced. Could go on but won't. Read moreGenuine Hotels.com guest review
"The web description is misleading"
The web says ALL the rooms are upgraded and have flat panel TV's and wifi. The room we had was very old, had cigarette burns on the end tables (non smoking room). When I confronted the staff, they said only the 3rd floor had been upgraded. The AC in our room only ran at one speed though the dial had 2 speeds making it either very cold or quite warm. […] There was mold on the ceiling in the bathroom and the room was very high in humidity and smelled like mold. There didn't appear to be a vent in the bathroom. Couldn't ever get the wifi to connect in the room or in the lobby. The staff said they needed to recycle the router, but that didn't help. Our room didn't have a flat panel TV. I was just really disappointed that the description on the internet doesn't match what the hotel is. Read moreGenuine Expedia guest review
The room was clean and comfortable. But the hotel is a little dated. The phone in my room was torn up, had to get another phone. The hotel tried to charge me again for my room, hotel.com rep. called the hotel and explained to them that I had prepaid for the room. Still the next day they tried again to charge again for the room. I had to stay until they […] got it straighten out again. Read moreGenuine Hotels.com guest review
"close to all the big sights"
Perfect location. Quiet. Nice big rooms. Very friendly staff.Genuine Hotels.com guest review
Nice pool and staff was courteous for the most part, but the rooms were very old and smelled very musty and of stale smoke. And we stayed in a non smoking room. Without telling us they added an up front charge to our credit card and made is sign a consent for a cleaning fee in case we smoked in the room. Ironic because we choked on the smoke smell the […] whole time we were there from past customers. Breakfast was below average but ok for just a continental breakfast, but for the price the hotel was probably a good value. Read moreGenuine Hotels.com guest review
did the job no complaintsGenuine Hotels.com guest review
Location was perfect for us. Very good service. Minor maintenance issues. Overall very pleased with our stay, would recommend to a family on a budget. We will stay againGenuine Hotels.com guest review
"Nicely located for our activities"
Short staffed, not personable. Mold on bathroom ceiling from significant leak, broken toilet (fixed promptly). Breakfast was pitiful.Genuine Expedia guest review
"great staff,great potential, but needs update,bad."
staff was great, front entryway was nice .however ,when you walked back in and get into the rooms it could have been straight out of the 80's,I take that back maybe from the 70's everything needs updating from the fixtures to the plumbing to the decor...Genuine Expedia guest review
"Nice hotel should look into smoking rooms"
All around it was a great stay the hotel manager was a mean self entitled sound and very unreasonable woman.Genuine Expedia guest review
"Nice Hotel. Old School Feel!"
Definitely worth the money. Nothing overly fancy, nothing out of the ordinary. Will definitely stay here again. Could use a complete overhaul to bring it back to its original glory, but other than that very pleased with my stay.Genuine Expedia guest review
This is truly a get what you pay for hotel. It was one of the cheapest available. You can tell it was once a very fancy hotel it is just old & rundown at this point. The rooms were clean & ac was cold. The staff was friendly & courteous. I prefer to pay a lil more for a nicer hotel.Genuine Hotels.com guest review
"TROLLY AND BUS WAS GREAT TO USE."
GREAT PLACE, SERVICE WAS GREAT, THE FRONT DESK WAS VERY FRIENDLY AND HELPFULL , NICE ROOMS AND POOL. CLOSE TO ALL EVENTSGenuine Hotels.com guest review
The Staff working the fron desk was exceptional . it Was very busy and the were very professional. Great job!Genuine Hotels.com guest review
Great location and friendly serviceGenuine Hotels.com guest review
"Not worth $"
Service was terrible at check-in and the rooms need to be updated/remodeled.Genuine Hotels.com guest review
"Good Location for Events"
While this hotel is in a good location, the hotel is extremely outdated as far as the rooms go. Fixtures were falling off the tub and sink, the floor/bottom of wall was cracked and had holes, the carpet and bedspread were worn and in really bad shape. The hotel has security...which is normally a good thing...but it seemed they were always looking for […] some reason to pounce. Word of caution: What ever you do, DO NOT take the shuttle service from here. They do not pick you up after the event and they will not even talk about refunding your money. Blame is passed to everyone else, but nobody accepts responsibility and makes it right! Read moreGenuine Expedia guest review
"Excellent location and great price"
Rooms are out dated, but had mini fridge & microwave. Our room had a sliding door that went straight out to a beautiful big pool. Restaurant and bar as well. Already booked room for 2 weeks from nowGenuine Expedia guest review
The staff at the hotel is very friendly and accommodating. I arrived early and the hotel front desk clerk allowed me to check in to my room almost two hours before the regular check in time. The room, microwave and refrigerator were all very clean.Genuine Expedia guest review
"Good hotel for Texas Rangers game"
There was an issue about finding my reservation from Expedia but it was due to an electronic malfunction at the hotel. The room and bed were comfortable yet there is only one elevator and our room was at the other end of a long hallway. One advantage is that the Admiral Hotel is the first stop on one of the Arlington Trolley routes to Globe Life Park. […] When we got on the first shuttle to see a Rangers game, there was no one on it and we easily found seats. Later in the route as the bus stopped at other hotels, it filled up fast to SRO conditions. Overall, I'd say we had an okay experience at the Admiral Hotel. Read moreGenuine Expedia guest review
"Nice place to stay."
This nice hotel is convently located near the AT&T football stadium and the Rangers Baseball stadium (Globe Park).Genuine Expedia guest review
"Good for the price"
Nice clean hotel. Nice pool and fitness room. Cool bar attached. Good location, just a tad sketchy.Genuine Expedia guest review
"Old but GREAT!!"
We loved it. Awesome pool. The indoor pool is the same water that's outside. The bar/restaurant was yummy with specials! Our room was super clean!! The beds were standard. The staff was very friend. We WILL be back. Great location too.Genuine Expedia guest review
"Close to ballpark and eating"
It offered what I needed to go to the Ballpark in Arlington to watch a game. It was on a trolley route that offered this free ride to the game and I was pleased with the room for the price I paid.Genuine Hotels.com guest review
The sinks & bath tub both leaked. The elevator was absolutely nasty and it smelted like something rotten. The windows were fiflthy I went to open it up to let fresh air in then got disgusted by touching the windows. Also it looked like there was mold all across the top of the ceiling and we were on the top floor I can only imagine the lower onesGenuine Expedia guest review
Beautiful hotel, we came for the rangers game which was only a few miles away, our room led straight to the pool which was a beautiful indoor/outdoor...excellent service and located right across the street from a convenience store which was great, no complaints, will stay again!!!!Genuine Hotels.com guest review
Location was perfect! Service was not good! Hot water was out! Probably won't stay here againGenuine Hotels.com guest review
Just needed a place to stay but would have liked the indoor pool to be heated the hybrid idea of both indoor an outdoor pool is a neat concept but when most people pick a hotel with a pool they expect to be able to swim and if there isn't a heated pool atleast have a hot tub but everything els no complaintsGenuine Hotels.com guest review
When we checked in there was only one girl working the desk, unfortunately she was the ONLY one there. We had a long line of people checking in all at once, the girl was very helpful, friendly and still checked us in quickly. The pool is beautiful! I only wish it was heated or the weather would have been warmer so we could enjoy it. The room was cl […] ean. Read moreGenuine Hotels.com guest review
"Never stay at this hotel."
First the smell of smokers hits when you come in. In the hallways you can still smell the cigarettes. One of the rooms was open with guests smoking pot. The room I was given had no smoke detectors, burned furnisher, mold on the shower and a dirty carpet.Genuine Hotels.com guest review
"Not far from my evident."
Hotel sill making changes from an old establishment.Genuine Hotels.com guest review
I took 18 high school students to a conference and stayed at this hotel for two nights. The pool is awesome. Everything was clean and neat. The staff was friendly and was very accommodating to the kids. It was easy to get to the convention center, the ball park, and Six Flags. I highly recommend this hotel for a very reasonable place to stay in the […] Arlington, Texas area. Read moreGenuine Hotels.com guest review
Hotel was convent, the lobby was nice, but the rooms can stand some improvements.Genuine Hotels.com guest review
"Not as you advertise"
Not satisfied with wifi does not work well, all room furnitures 20 years old.Genuine Hotels.com guest review
"DO NOT GO!"
We stayed here 3 years ago and it was great! NOT ANYMORE! It took 45 minutes to get checked in. There was only one clerk and the hotel was full for the Texas Rangers game. The manager walked out and looked at the line, shrugged her shoulders and went back to her office. UNREAL! The bar attached to the hotel used to be great! NOT ANYMORE! After talking […] to one of workers, he said the bank took over the hotel and the hotel is now being ran by a low budget management company. AND IT SHOWS! DO NOT GO TO THIS HOTEL! HORRIBLE SERVICE & HOTEL IS IN HORRIBLE CONDITION! Read moreGenuine Hotels.com guest review
"Location is the only perk of this hotel!"
We first arrived and stood in line at check-in for 20 minutes to listen to the clerk and a customer argue. Once finally checked-in, we went to our room and first impression was not bad for the money. I go to shower and find black hairs on and around the sink. After cleaning those up, I got in the shower and had trouble with the faucet holding the water […] so that the shower head would spray. After battling with that, I went to my bed and pulled the covers back (as I always do in hotels) just to find a long strand of black hair between the fitted sheet and the flat sheet. The worst part was that there were only 2 pillows per bed which was only a problem because we had 2 people sleeping in each bed. So I called the front desk to request more pillows and I was informed that they were "out of them." I will not choose to stay in this hotel again. The only plus I found is the great location between Rangers Stadium, Cowboys Stadium, and Six Flags. Read moreGenuine Hotels.com guest review
Stayed 1 night and it was long enough. Hotel is right off the highway and in the room you can tell. Traffic noise all night. Decor in the rooms were 80's at best and I think I had the same TV when I graduated high school in 94. One of the two rooms bathroom smelled like mold and the coffee pot leaked when you poured water in for a cup. The breakfast […] buffet had 2 prices but only the most expensive was available and was ok at best. Only plus was a nice indoor/outdoor pool. Read moreGenuine Hotels.com guest review
"It was okay"
I only had to pay $69/night, so that is what I got a $69/night room. It seemed clean, just older. Lobby area was nice, great pool area and bar.Genuine Hotels.com guest review
We stayed here for one night supposed to be two. Walked in looked pretty nice and enjoyable got to room wasn't too bad... Went to sleep and was laying in bed my phone fell was feelin around for it between walls and bed and pulled up a dirty pair of womens underwear!!! lots of dirt and and Nasty dust as well! Beds weren't very comfortable either. Will […] not be staying there again Read moreGenuine Expedia guest review
"cheap stay in Arlington"
We showed up at 3:25, check in at 3pm. We honestly waited for nearly an hour to check in. Only one staff member was working the desk. Finally got to our room and it was ok for the money, then my daughter finds a pair of womens underwear next to the bed by the night stand. Unacceptable. The hairdryer in the bath did not work. Other than that, not too […] bad of a stay, but you get what you pay for. Next time me and the family will pay the extra $30-40 to stay at a nicer hotel. Read moreGenuine Expedia guest review
"Needs a lot of Work!"
I like the shuttle company and there was a male guest services attendant who was very friendly and helpful. There was one lady; long blonde hair; she was very rude. I over looked her nasty attitude because everybody else was so nice. I think she needs to learn to leave her personal feelings about the customer at home and she needs to learn to play the […] business game better. The hotel needs a lot of cosmetic work. I could tell the cleaning staff works hard; but it's only so much they can do when the building is in need of so many repairs. The hotel served our purpose; if I were looking for luxury this would not be it! I'd stay here again if I needed to save a few dollars; but for no more than 3 to 4 days tops. Please someone; just start a renovation project and hire more customer friendly staff!!!! Read moreGenuine Hotels.com guest review
Overall a very disappointing hotel, and would never stay there again. We would rate this as a 1*, not a 3* as advertised. This was an unfortunate experience for us.Genuine Expedia guest review
"Not of Championship caliber."
Went down to watch NCAA Championship. Hotel was overpriced. Only one guest computer was working and the line was 5 deep to use it. Hotel seemed run down. Toilet mysteriously flushed twice during the night, waking us up. Staff was ok. Bartender was the nicest. Wouldn't stay there again. :(Genuine Expedia guest review
The hotel overall was fine. Location great for AT&T stadium. Front desk staff friendly and helpful. Cleaning staff very noisy in hallway early in the morning - yelling down the hall to each other. Other visitors noisy in hall at times but hotel can't really control that. Rooms dated but functional with not so comfy beds.Genuine Hotels.com guest review
Hotel needs updates. Bed and room was comfortable. Coffee cup had little hairs in it like someone had put a used razor in it. Breakfast not yet open at 7 am like advertised. We had to leave a little after 7 so no breakfast for us.Genuine Hotels.com guest review
"nice hotel for surrounding area"
Staff was very nice and the room was nice and clean.Genuine Hotels.com guest review
Awesome location. Well lit. Lots of parking. Restaurant on site. Spacious room. Excellent water pressure. Easy to find. Room was clean. Toiletries, microwave, hair dryer was all provided. CONS we left the room at 1000 the 1st day, we came back at 8pm, room was never cleaned. it states indoor/outdoor pool, which is the reason why i booked the hotel so […] my son can swim during spring break even if it's cold out but both indoor and outdoor pool were drained empty. it would be nice if disclosed so i could have chosen another hotel. hotel is alittle old and needs to be updated. printer in business center should be fxed! Service Reps were friendly Read moreGenuine Hotels.com guest review
"Won't stay here again"
It seemed like families were living in the motel because we constantly saw families walking with laundry baskets and we could hear couples arguing through the walls. We put up a Do Not Disturb sign and when we returned it was gone. A cleaning person came by at 7p and when I didn't answer quick enough she was making her way into the room. I thought it […] odd to have cleaning people come by at night. Read moreGenuine Hotels.com guest review
"Great Location, Clean Rooms, Friendly Staff"
Hotel was great for the price, staff was friendly, hotel was clean. Great Location!Genuine Expedia guest review
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