Great hotel, small roomsGenuine Hotels.com guest review
"Really good...w/ a few little nits"
Positives far outweigh the negatives. Positives include great location, service, room appearance/decor. A few small nits to keep in mind would be: 1) The bathroom door (at least in our room) was a sliding opaque glass door that left separation of about 3/4" from the wall and didn't seem to fully cover the door opening leading to a lack of real privacy. […] Odd design choice. 2) There's at least an inch of space between the door to the room and the floor, so hallway noise is easy to hear. 3) If your room faces north, you will likely hear the trolley "honks" every time they arrive at the stop. Read moreGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the Four Star review.
"Nice hotel close to shopping, restaurants."
I enjoyed the complimentary wine in the sitting area, nice art work, the complimentary coffee I the morning was also nice.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Patty for the Five Star review!
"The heart of downtown San Diego"
This is a pet friendly hotel but I didn't have a pet so all the hard surfaces weren't particularly pleasing to me. The parking is exhorbitant and makes it problematic to come & go frequently. The manner of texting to retrieve the car is very convenient however & the valets were extremely pleasant as was the doorman, Gilbert who went above & beyond to […] please. Positives were free happy hour wine tasting in lobby which is great for single travelers & light conversation with fellow travelers & morning coffee & tea to go. The bar/pub is convenient to the lobby but I waited 30 min for my food. It was just fair. The area is a great for easy walking but full of homeless who are constantly asking for money. Read moreGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thank you for the great comments on our valets and Gilbert.
"Pretty convenient at a great price"
Had an overall nice time at the hotel.The bed was very comfortable and the view was nice. For the price its a great bargain.Genuine Expedia guest review
We stayed here for our anniversary for 3 nights. The hotel was beautiful and the staff was amazing. Very awesome place to stay, definitely will return!Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Shannon for spending your anniversary with us!
"nice hotel, expected more from Kimpton"
it was good, valet of $39 per night. personnel was nice and helpful as well as the valetGenuine Expedia guest review
Wish we would have stated longer. The room is beautiful, the bed is super comfortable and the robes are an added plus.Genuine Expedia guest review
Wonderful beds and linens but terribly dirty windows that negated the great view. Wifi was adequate and sadly no in-room coffee/tea.Genuine Hotels.com guest review
I loved the Palomar Hotel! My boyfriend and I had the most amazing time. The staff here were extremely helpful (first time in San Diego). They were also very nice and accommodating. I had asked them if they offered any type of amenities for special occasions and they went above and beyond. They made this trip one to remember! Not to mention the bed […] was one of the most comfortable I have ever slept in! Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel WOW, thanks Vianca for such an awesome review.
The room was small, but fine for the two of us. Also, there were no ice machines, room service would deliver a bucket of ice. We would prefer ice machines, it made us feel awkward to get ice delivered. The bed was very comfortable, the hotel was lovely. We got a very good price when we booked, and the accommodations were what we hoped for at the price […] we were willing to pay (2 weekends later we would have been priced out). The bar at the hotel looked nice too, which is often a plus. Oh, this is next door to the HOB if you are in town for some rock n' roll. Read moreGenuine Expedia guest review
"Great stay, parking annoying"
Everything at this hotel was great; parking is an unavoidable $40/day; valet takes it several blocks away so you can't get anything out of it unless you ask for them to run and get the car; and it took an average 30 min waiting each time we did.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel I'm sorry for the delay with valet parking L Kramer. We had some construction going on in the area.
"2014 New Year's Vacation"
Fantastic experience at a perfect location for our 2014 New Year's vacation. Will be back soon!Genuine Expedia guest review
"Excellent Location, Okay Hotel"
I booked a one bedroom suite with view. The lock was broken so was upgraded to a loft/condo suite. The condo suite was awesome, but one bedroom suite was very average. I would recommend booking a regular room only. Valet service was awesome though pretty pricey at 39$ a night.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the Four Star review Aman.
"Beautiful hotel with outstanding staff"
conveniently located to the gas lamp district. The valet staff and front desk reception was very courteous and helpful. I was bummed the rooftop bar wasn't open on a Friday. Could be it was in December, but it was beautiful weather that night to enjoy a cocktail outside. Overall, wonderful stay!Genuine Hotels.com guest review
"Top spot in great area!"
Everything we wanted and more! Plus pet friendly!Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Mark, glad to hear you and your pets had a great stay.
The walls were a bit thin, but otherwise, I have absolutely no complaints.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the five star review Amy.
Poor wireless connectionGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Sorry about the wireless connection. Please let us know next time. Thanks, Mark
We stayed in a beautiful room with a huge comfy king sized bed. The room was beautiful and clean. Our balcony view was awesome day or night. The service from the time we pulled up to the valet to when we checked out was impeccable. Even the bartenders in the hotel restaurant were very personable and friendly. The only complaint was our hot water wasn't […] working but we didn't even notice until the morning we checked out when we were showering up to leave. Would recommend staying here. I didn't want to leave!! Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the awesome review.
"Great hotel, but please provide coffee"
The Kimpton Hotels seem to go out of their way to employ top notch staff who know how to provide a great service, the Palomar is no different.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Bill for the great comments. We have coffee in our lobby daily at 6am. If you would like a coffeemaker in your room... It is just a phone call away. Thanks, Mark
"nice hotel, good location but a lot of homeless"
Overall our stay was great. I love the wine happy hour they have daily. The room was modern and bed super comfy. The location is decent but there are a lot of homeless people around, which I don't mind but by the end of the week people asking for money all the time got a little old. One of the nights the electricity was out all night; they gave us notice […] at the time we checked in but it was a little inconvenient as I had a test to study for. Overall, I would stay here again because the good outweighs the bad. Oh, also the restaurant there was great! Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for your feedback and five star review. In case you're looking for a more quiet location. Our sister Kimpton hotel, the Hotel La Jollla is in a nice quiet neighborhood within walking distance of the Pacific Ocean.
"Cool Hotel Right Location"
I really like this place 2nd time I stay here.... I stayed 2nights wanted to stay a 3rd but the rates were just to High you would think staying 2nights I would get a price break but No. Other then that this place is a Cool place to stayGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Cristian for staying with us for two nights. We hope to see you back soon.
"close to downtown sights"
friendly staff, no extra charge for dogs to stay offers bicycles for no chargeGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks HRC. I'm glad you enjoyed our bikes. We look forward to your return.
"Nice hotel but multiple disappointments"
Beautiful room, comfortable bed, but didn't like the small roach in the bathroom when we arrived. Shower has tons of pressure but is partially open so water goes everywhere, which was a mess, but I did miss the pressure when I came home to my shower. Then there were a few other annoyances with the remote and telephone not working right. Not sure if […] I would stay here again. Read moreGenuine Expedia guest review
"contemporary hotel, nice location"
Staff is helpful in address issuesGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the five star review.
great hotelGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the five star review.
"Brilliant location, cool place to stay"
Brilliant hotel. Fantastic location in the heart of the gaslamp quarter near all the bars. Really nice room, bit small but huge bed and nice bathroom and no smaller than I'd expect for in the middle of the city. The robes and umbrella were a nice touch. Great style about the place with a very cool door, lovely pool and fitness center and cool bar downstairs. […] Staff were very friendly both on the door and the desk. Though the valet was a bit pricey,the staff were great and very friendly and helpful. Overall great experience and coupled with how much we loved San Diego we will definitely be back. Read moreGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Ben for such a great review. Please come back and see us soon.
"enjoyed my stay"
great location can not be any better, and the hotel itself is modern, clean with great staff. very professional and attentive.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for such a great review Farzad.
Good hotel and location, service was decent. Bed super comfortable. Feel like the rooms could use a little sprucing up, furniture was a little worn and some of the lights in my room didn't work. That said, the price was excellent and I'd definitely stay here again.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Sorry Danny about some of the issues in your room. Please come back and see us soon.
Nice place to stay on a business trip and close to great walking.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thank you for your nice comments.
This hotel was clean and had good service however we had to pay for the internet and for parking. Parking I can understand when it is right down town but in this day and age internet should be complimentary.Genuine Hotels.com guest review
Great stay! Everyone was very nice, the rooms and hotel were lovely and they serve complimentary wine in the lobby during the evenings - how can you complain about that?! Only weird thing was the bathroom door. Not my style but not a deal breaker either.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the great review. I'm happy you enjoyed our complimentary social hour.
"Love this hotel"
have stayed at this hotel twice in 2 months (2nd time was unexpected while I was in SD for biz and needed to stay overnight). Love that it is pet friendly. When we arrived for this stay, we had our senior dog with us. It was kind of loud from the pool and we didn't have a balcony, so we asked for a room on a higher floor w a balcony and they moved us […] without charging more for the room. Super nice, always had a biscuit when we came in. The comp wine/beer in the afternoon is VERY nice. Chill vibe, super nice staff, great location. Can't wait to go back. Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the great review! We hope to see you for your third visit soon.
Disappointed all @ . Service was simply terrible . Maid walked into my room after my shower ... No knock , no prentry yell. When front desk advised they did nothing . No sorry , nothing . iPad connected to printer in lobby did not work & when concierge informed he walked away & did not help. No free wifi . Would not stay there again & would not reccomend […] to others Read moreGenuine Hotels.com guest review
The Skyline View Suite With 1 King Bed was amazing.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Jenn for the great review.
"Solid hotel, but did not overwhelm."
The Palomar is a nicely kept hotel in a great location with modern amenities. A couple issues, though. The room we had was way too small. The bathroom does not have a proper door. They need to install real doors on the bathroom or at least a thicker sliding door that seals the room. The toilet made a dripping sound which I could hear all night. The […] front desk sent up a plumber, but it didn't get fixed. I just lived with it. Staff was nice, but not *overly* nice. Would have preferred the latter to the former. Overall, an OK experience but not blown over for the price. Read moreGenuine Hotels.com guest review
"Great location, rooms could use an upgrade"
Nice hotel. Enjoyed my time here. My room, however, was a tad dusty, with paint chipping off areas like the door frame and mirror edge. My drains were also slow. That would all be fine for a cheaper hotel, but not at an expensive place like this.Genuine Hotels.com guest review
The room was very nice, clean, well furnished, and quite comfortable. The staff was always helpful, and willing to assist in any way possible.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the five star review Marc. We hope to see you again soon.
"Another great hotel in the Kimpton family."
There is so much in walking distance of this hotel. And, it's nice enough to enjoy a day in bed with room service! The restaurant, the Saltbox has an imaginative mixologist behind the bar. Unless you plan on doing a lot of driving outside of downtown, I would recommend forgoing a car rental. It is rather expensive to park downtown and a bit more for […] the valet service at the hotel. Read moreGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks Stacey for the great review. Jen and the Saltbox crew have some awesome drinks. Come back and see us soon.
"Over-marketed, a little strange"
Disappointing room -- a request for double beds was turned down, explained that the particular room cannot accommodate a roll-away bed and promptly apologized for the helplessness. Boutique it is, I guess, fit for boutique people.Genuine Expedia guest review
Very good hotel in a great location on the edge of the gaslamp district. Hotel bar/restaurant popular and open late. Rooms clean and comfortable. Parking charges high is the only downside to the hotel.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the great review Gary. I am really happy you got to try Saltbox while staying with us.
Very convenient location, especially for using public transportation and getting to/from the airport. Very friendly and accommodating staff.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel I'm glad you enjoyed the location and ease of getting to the hotel and back to the airport. I hope to see you again soon.
When we checked in to the hotel we didn't realize that the room didn't have a bathtub. Eric, the gentlemen that brought up our luggage was able to get our phone charger from our car while we were out to dinner. When we came back from dinner we stopped at the desk to ask if there was a room with a bathtub and Delilah was able to upgrade us to a room […] that turned out to be a suite. Both Eric and Delilah were awesome!!! The hotel amenities were good and the hotel location was central to a lot of sites. However, I wouldn't recommend walking out in the neighborhood at night time unless you're with a group. This Hotel was right next to The House of Blues and I would absolutely recommend Spikes Africa for lunch and/or dinner which is only a block away. Their food was excellent!!! Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel I'm so happy you had a great stay with us Michele. Eric and Delilah are our super stars.
"Central location - nice amenities"
Quiet well insulated rooms high ceilings - roomy and comfortableGenuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Really happy you enjoyed our rooms and location.
"First time but not last"
What a lovely surprise! Small but beautiful room, gracious hospitality - especially the valets, great food, dreamy shower, couldn't ask for more! We will come back here!Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel I'm so glad we were a lovely surprise! Come back and see us soon.
Wonderful and Welcoming just a block from the Gaslamp. We will stay again if opportunity presents itself. Staff was helpful and helped to make our stay a good one. Valet Service was excellent, but when compared to other hotels in the area cost seems a little steep.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks C & K for the nice review. I'm glad the staff helped make your stay a good one.
"Nice hotel, watch out for parking fees!!"
It was a nice hotel with relatively quiet, small rooms with hardwood floors. Hotel TV had a very strange placement that made it impossible to watch while laying in bed. WATCH OUT for parking rates! At no point was I warned that my only option for parking was a valet service that added an additional $39 per night to my hotel- definitely a very disappointing […] surprise. The hotel is VERY dog friendly so be prepared to see LOTS of dogs. Also the only other disappointment was that there was no hot tub/jacuzzi. Complimentory coffee/tea served in the lobby until 10a and a complementary wine hour from 5-6p (which gets pretty crowded). Overall, a nice place but very disappointed about the surprise only-option-for parking $39/night fee. Read moreGenuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel There are other options with other garages in the area for self parking. Although our valet includes in and out privileges. If you're planning on coming and going it's probably cheaper. Thanks for the nice review.
"Great place in downtown San Diego"
Quiet and professional but still comfortable. An oasis in somewhat gritty downtown of San Diego, close to everything you need in business SD and quick easy trip to airport.Genuine Expedia guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the Five Star review.
great place to stay.... parking is a little expensive, but nice hotel.Genuine Hotels.com guest review
Response by Palomar San Diego, a Kimpton Hotel Thanks for the nice review.
"Great for business and leisure"
Like all Kimpton properties the Palomar San Diego was a delight. The staff is extraordinary. The nightly wine hour is a great way to connect with other guests. The rooms are well appointed and super clean. My only minor wish is that they had a separate makeup/magnifying mirror in the bathroom. This property is only one block outside the Gaslamp Quarter […] so you are within walking distance of restaurants, shopping, ballparks, and business. Valet parking is $39 and its really your only option so that's another, very minor, annoyance. Highly recommended. I'll be back. Read moreGenuine Hotels.com guest review
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