"Suggestion for those with allergies"
Hotel was very nice, staff was exceptional and friendly. Pool was nice, kids loved it. Enjoyed the back patio area as well. Only thing is if you have allergies I suggest you bring your own pillow or ask at front desk when you check in for foam pillows to be placed in your room. The hotel uses feather pillows and did not have any signs up to inform you […] of this. As a parent with an asthmatic child the feather pillows were a trigger. So suggestion to hotel put up sign that states you use feather pillows and to travelers be aware. Read moreGenuine Hotels.com guest review
"Nice hotel but nothing else in area"
Very nice hotel right next to river and bridge so nice view. It is located on a small island with one half being heavy industrial/commercial buildings and other half residential. Only one restaurant in vicinity no fast food, carry outs or gas stations. The Kings restaurant was a unique experience. Our waitress was new and had a mini melt down so I believe […] it was the manager who sent another waiter to handle us. They were going out of their way to make sure we were happy with food and service almost obnoxious how well they were checking on our table. They apologized I don't know how many times about switching wait staff on us due to the new girl. Even though we reassured them it was quite fine they INSISTED that desert was on the house for our inconvenience. It was hard to eat because I didn't feel we where inconvenienced at all. Lets just say waiter received very nice fat tip. Read moreGenuine Expedia guest review
"Convenient, clean, courteous, but crowded"
Hotel was conveniently located right off I-79, just an easy 15 minute drive from downtown Pittsburgh. Relatively clean, and every worker was really nice. Breakfast and b'fast area was nice. HOWEVER, wknds I found out to late (by asking workers & seeing for myself) are crazy full. And the pool / hot tub area got ram shacked with the huge group of kids […] (26 we counted) swimming in it. Hot tub was clean the afternoon I checked in, but had a film on it that evening and next morning. OVERALL, I would stay there again, but prob check to see if there was going to be a huge number of kids there b4 making my finally decision. Read moreGenuine Hotels.com guest review
"Great hotel for a home base."
Easy access to the city. Clean,staff very pleasant. We have stayed here many times and really enjoy the patio too.Genuine Expedia guest review
Hot tub broken .. Very disappointment Service is very friendly ..Genuine Hotels.com guest review
"not worth my money"
Day 1...Room was out of coffee, tissues and tub drain clogged. VILE. The free breakfast was good.... day 2.. pool was cold and hot tub was just as cold.got back from dinner with my 2 sleeping kids only to find about 70 motorcycles parked in the loading and unloading and it was pouring down raining. We all get soaked kids wake up... long night...free […] breakfast was good Read moreGenuine Hotels.com guest review
Very nice!Genuine Hotels.com guest review
"nice room on trash island"
The rooms were nice except for the bodily stains on certain furnishings. The surrounding island seemed to be a forgotten relic of pittsburghs past industrial fame. Amongst the rust and decrepitude, lays a transfer station where garbage processing is in full swing 24/7. Easy access to highways made it convenient to leave as soon as we woke up. Beautiful […] river view left a bit to be desired. Staff was friendly and professional, but hardly makes up for the dismal surroundings. Read moreGenuine Hotels.com guest review
"Good but not Great"
The room was o.k. but the heating/ AC unit was blowing what felt like cold air most of the cold night. We turned the heat up further and it was Marginally better. I was a little cramped for a Double Queen room.Genuine Hotels.com guest review
The only reason we chose this hotel was to enjoy the pool and hot tub. However, the hot tub was lukewarm at best, and the indoor pool was freezing. Additionally, we were informed the best way to travel to our evening entertainment destination was taxi, however we were not given any indication of the cab ride being over $30 each way, despite the clerk's […] admission he frequents the same entertainment establishment. We were woken up early by other guests screaming, swearing, and fighting with each other and the police had to be called to get the guests under control over an hour later. Finally, the pillows were small and uncomfortable in that because of their size, the edges would lift up and poke you in the face. On the plus side, the rooms were nice and clean, the bed was comfortable, breakfast (included) was good, and the hotel was generally well kept and clean. Read moreGenuine Hotels.com guest review
The visit was very enjoyable. The only thing that could have been improved was the air and heat vent under the window near the bed. We had trouble regulating the temperature in the room. It was too hot and then too cold coming from the blower. I realize that this controlled from a unit on the wall. We finally got a comfortable setting. Overall, the […] visit was an excellent experience. I would recommend the hotel to anyone. Thank you for your efforts and everything that you do to help your guests have a pleasant stay. Read moreGenuine Hotels.com guest review
"quiet spot on the river..."
It was a great stay! Nice location to get on and off 79. Indoor pool was a little cold to me but the hot tub was great. Rooms are spectacular and very clean somewhat small but nice. Service was great. All staff was very curtious and helpful. Wall are very thin tho we came on the last day of a kids hockey tournament and let me tell you we were very thankful […] they were leaving that day. Were all rude crude kids....but thats besides the point. Will be staying again for sure! Read moreGenuine Hotels.com guest review
"very conveniently located - easy access"
My husband and I thought the room clean and bright. The hotel staff, especially the night desk man, was so pleasant and friendly.We did not avail ourselves of the free breakfast buffet (which looked great) but the little diner in front of the hotel was very reasonable and delicious! We were visiting family and it did not seem right to have them eat […] for free at the hotel. The pool and hot tub were very clean. As for the location, Neville Island, though not very picturesque, was so conveniently located it didn't really matter. The exit to and from the island were right at the hotel. I would definitely stay there again! Read moreGenuine Hotels.com guest review
housekeeping services need improvement. Breakfast could use some varith for people staying more then one nightGenuine Hotels.com guest review
The hotel itself was very nice, but the island was terrible.Genuine Hotels.com guest review
"Comfortable and clean hotel"
The hotel is stylish, clean, and comfortable. The staff are friendly and helpful. The hotel is located conveniently off I-79 and near Pittsburgh and shopping areas in Robinson.Genuine Expedia guest review
"Easy to access - yet hidden gem"
Our one night stay on a Steeler weekend at the Fairfield on Neville Island was a treat. It is what a hotel away from the city is supposed to be. No hassles, comfortable, relaxing, ultra clean, well staffed, friendly. Very nice pool and workout equipment. The patio and the river view we also liked. AND the breakfast!!! WOW. Fairfield on Neville Island […] is so easy to find, just off the interstate and an easy drive into the city and stadium. Read moreGenuine Hotels.com guest review
I had to.stay last minute before i headed out to DC, to my surprise the Five Star program from Hotels.com set me up at the Fairfield inn and suites. AWESOME LOCATIONGenuine Hotels.com guest review
"book this one"
Great place to stay if your in Pittsburgh, the free breakfast wasn't that great but it was free so can't complain to much. Don't let the surrounding area full you this place is amazingGenuine Expedia guest review
Very Nice comfortable, clean. Will be backGenuine Hotels.com guest review
"Not what I expected."
First they tried charging me twice for my room. Then they asked what floor I wanted I told them 4th they put us on the second floor. The room was nice and the pool. But they also lied about how far away from Pittsburgh we actually were. The free breakfast was nice tho. But we will not be staying there again.Genuine Hotels.com guest review
Hotel was good, the room was next to the laundry room. So from roughly 730am on there was laundry being processed and you could hear it through the walls. It was quite loud and was hard to ignore. Other than the early rise no real complaints.Genuine Expedia guest review
"Beautiful trip to Pittsburgh"
Very clean and bright hotel. Staff was friendly and professional. Breakfast buffet was exceptional. Would stay here again without question.Genuine Hotels.com guest review
"Convenient, Good, but not Great"
We just spent 5 nights at the Neville Island Fairfield Inn and Suites; we travel quite quite a bit and are basing our comments on our prior travels. Overall the hotel was good, certainly not "great", but if you are not spending a lot of time in the room, it is a convenient location to most highways. Our room was not cleaned one day when we returned […] to the room at 4:00 p.m., after going to the front desk for clean towels we were told they would make sure it was cleaned the next day. When we said we were checking out the next day, we were told, "sorry about that". (I think we expected a little bit more from a Marriott Chain, maybe an offer to at least take all our dirty towels out of the room.) I would certainly refer it to friends as long as they didn't have really high expectations. Read moreGenuine Expedia guest review
Hotel fine. No decent food nearby. Close to nothingGenuine Hotels.com guest review
"Decent place to stay."
The bed was awesome. There was just some weird things with the maid service. They have the signs that say if you want to conserve water leave your towels hanging. I would and they always took all of the used towels anyway. Just a pet peeve. Also I only got a floor towel twice, so I had to use a bath towel for the floor. And they took the soap out of […] the shower one day. Just weird little things. But a pleasant place to stay otherwise. Read moreGenuine Expedia guest review
Great staff and great place to stay! I would stay again!!Genuine Expedia guest review
"Nice Hotel for the price"
The hotel is very nice for the price. The iced water with fresh orange slices was a nice touch. My only complaint is that I was on the freeway side of the hotel and the noise from trucks kept me up along with the airconditioner going on and off. Request a room on the other side.Genuine Expedia guest review
"THAT'S WHY WE CAME BACK:)!!"
Just as relaxing as before! We brought friends this time around:) The room and emenities were great and the breakfast was exceptional. Our room was pretty clean. NIghts by the fire pit were times to remember:)Genuine Hotels.com guest review
"Great hotel for a great price"
Great hotel for a great price, I really liked the location and the view.Genuine Expedia guest review
This hotel is very clean and well kept. The staff were all friendly and helpful. The free breakfast was better than any other hotel we have been to recently.Genuine Expedia guest review
Very clean. Great breakfast. Nice pool. Awesome patio. Kind, helpful employeesGenuine Expedia guest review
Rooms were very clean and comfortable. They have a wonderful firepit that is lit every night. We met a lot of nice people at the fire pit. Nicer than just having to sit in your room at night. Very clean pool and whirlpool. Hours for pool and whirlpool were good, open early and closed late. I would recommend this hotel. I would stay again if I return […] to Pittsburgh. Read moreGenuine Expedia guest review
"Nice hotel to stay outside the city..."
This hotel was really nice. Everything was clean. Bathroom in room was a nice size, compared to other hotels I've stayed at. The staff was friendly and helpful. The continental breakfast was actually pretty good. A lot to choose from - eggs, sausage, make your own waffles, donuts, muffins, bagels, fruit, cereal, along with coffee, teas and juices. A […] decent selection. The only thing I could say was a negative was the pool is really tiny...you can't really "swim". The hot tub wasn't very hot either. The firepit outdoors overlooking the river seemed nice, but we didn't get a chance to enjoy it. Overall, it was a nice stay. Read moreGenuine Expedia guest review
"great hotel and awesome staff!"
I had driven up to pittsburgh to visit a friend who at the last minute couldn't make it. One of the associates Robert and an engineer named Drew helped me find some other things in the area to go sight see and were very friendly as well aa helpful! About ten miles away is the heart of the city with tons of museums and affordable activities. The hotel […] itself was awesome witha huge firebowl out back where u have the view of the ohio river and a gorgeous bridge. The indoor pool was perfect with early hours until 11 pm so there was plenty of oppurtunity to avoid the typical little kids playing. The gym was open 24 hrs which was also another great perk since I'm a night shidt person who's normally awake at 2am. All in all i couldn't be happier with my stay even with my plans falling through. The rooms were exceptionally clean and chic. The pictures online don't really do it justice. I most definitely recommend thia hotel and will be planning to stay there again soon! Thanks again to all the wonderful staff who helped me out! You rock! Read moreGenuine Hotels.com guest review
"A good stay"
The hotel staff was nice. We got a 2 queen bed room for 5 people. We needed another bed but expected a small crib but instead it was a full single bed!! My brother who is 6 feet slept in it. We were all very happy with that. The breakfast is great! And their breakfast seating area is very nice. We came home one night with pizza and sat on the couches […] facing the TV. It felt wonderful. We cleaned up after ourselves and it was very pleasant. The hotel is about 20 minutes away from the city. If you have a car that is good. The only complaint we had was the bathroom sink and the tub were collecting water every time we used it. Read moreGenuine Hotels.com guest review
Nice clean room with view of river. Good selection at breakfast. Staff were friendly.Genuine Expedia guest review
Thid is a very good hotel. The staff is always trying to make you feel special. Rooms clean and quiet area.Genuine Hotels.com guest review
"Convenient location in Pittsburgh"
Have stayed at the hotel many times since they opened in 2008 and I can see that they have made updates. However the shower curtain was quite dirty and I could see that they seem only to surface clean - the bathroom door was dirty and there were spots on the pictures and frame of the bathroom mirror. Minor things but it makes you think... Breakfast […] was busy but I guess it was too be expected for the 4th of July weekend. Overall, it was a good stay as we got a room on the top floor and it was very quiet. Read moreGenuine Hotels.com guest review
"Great value in a peaceful spot"
A great stay for the money. A little way out of Pittsburgh (so reckon on taxi / gas spending), but in a quiet spot right on the river which makes it a very peaceful retreat from the city itself. The staff are friendly and the hotel seems quite recently fitted out, so is very comfortable. Free internet and breakfast are a great bonus, too.Genuine Expedia guest review
The room, hotel, etc was well kept and I have no trouble rating it high. However, the hotel should have been $50.00 cheaper based on the location. There was absolutely nothing near it and, therefore my ill rating. At $80.00 ok. At $149.00 not such a deal.Genuine Expedia guest review
"close to hwy"
Loved it! Could not have asked for more.Genuine Hotels.com guest review
"family shopping trip"
Staffs were helpful, breakface was good, the entire hotel in and out is well clean and shine, the double queen room has a lot of space and the bath room as well, the beds are very comfort and has four pillows on each bed, our room was on the third floor very quiet also the hotel is located in a very quiet area, free internet and wifi. Very nice hotel, […] will stay in this place again Read moreGenuine Expedia guest review
C'est un bel hôtel propre. Le service est impeccable. Par contre, il n'y a pas grand commodité à proximité de l'hôtel. Tout est à environ 10 minutes en voiture. Je recommande cet hôtel à tout le monde. La nourriture pour déjeuner était excellente.Genuine Hotels.com guest review
"Sehr gute Preis/Leistung"
Neu, sauber und freundlich. Lage - ca. 10 Meilen bis ins Zentrum Sehr reichhaltiges Frühstücksbuffet für amerikanische Verhältnisse.Genuine Expedia guest review
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