I was very disappointed in my arrival. I came in earlier in the week and double checked my room on a Wednesday to be sure my Family would be able to get in the room to shower before the wedding at 3 pm. The girl at the front desk said it would be no problem, I also told her there were 5 other families staying there, that they were coming from out of […] town and needed to freshen up before the wedding. The desk person did not take any of the names or seem to care. On Saturday I called every 1/2 hour from eleven o'clock on to try and get in my room. All they kept saying was the room was not done yet or the maid went on break and she would get to it soon. I other families did get their rooms before us. we finally got into our rooms about 2 pm. and the wedding was at 3 pm. I was very disappointed in your service because I had drove over to your hotel to let you know I needed a room before 1 pm. for my family.. If I would not of paid for the rooms in advance I would of went down the street to the other hotel. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Marinette, WI Thank you for taking the time to write your review. We apologize that we were unable to honor your early check in request. We take the time to listen to your constructive comments so we can continually improve our services. Thanks again for your valuable feedback and we hope for another opportunity to exceed your expectations.
Clean, very friendly staff! Very pleased.Genuine Hotels.com guest review
Clean room, friendly staff, great breakfast. Pool is very small.Genuine Expedia guest review
Very nice hotel But a very uncomfortable bedGenuine Hotels.com guest review
"In and Out"
Arrived late at night with the kids and after a fast, clean and fun breakfast we were out of there. No hold-ups & no problems. Very satisfied and have stayed at this hotel about 4 times in the past 3 months for exactly those types of stays. No problems at all.Genuine Hotels.com guest review
very nice staff, clean and peacefulGenuine Hotels.com guest review
"Nice hotel and facilities."
We were traveling to Minneapolis. This was our overnight stop en route. In the morning there were tornado warnings and the staff was very helpful on where the storm was and in what direction, so we were at ease in moving on. The breakfast was great also......AND the cookies at the front desk !!!!!Genuine Expedia guest review
"Friendly and helpful staff"
I booked a double queen room, but since our son had to work last minute, upon check-in, I inquired about changing to a king room. The lady was very pleasant and easy to talk to regarding the change. She answered all my questions and wished me a happy stay. The breakfast food choices were wonderful. Hot eggs and sausage, waffles, cold cereal, bagels, […] fruit, yogurt, juice and others available. The skim milk container was empty when I went to pour some, but the staff was "johnny on the spot" and before I could sit down, she brought out more. They offered free hot coffee all day along with hot chocolate and cookies for the kids (or adults). We enjoyed the adult-only time in the pool area and hot tub. They also had an exercise room, but we did not use that. I would stay there again, my issues with the cleanliness of the room had to do with the bottom of the drapes were quite dirty from hitting the air conditioner/heater and the bottom of the shower curtain was also dirty. Overall, not enough to keep me away next time. Read moreGenuine Expedia guest review
"Great get away hotel or longer stay..."
Really nice stay. Staff outstanding as well as the comfort of the hotelGenuine Expedia guest review
Hotel was very nice. Room clean, beds very comfortable. Pool great and breakfast pretty good. Very clean. Would stay again if in area.Genuine Hotels.com guest review
The rooms are very clean,you cant hear people next to you but the room we had on the 3rd floor was up from the smoking section so every night we could hear the people that were smoking. Then sat night a wedding party arrived and they were heard. so if booking this hotel get a room in the back to avoid the entrance area..Genuine Hotels.com guest review
"Comfortable, spacious and reasonable"
Our room had two queen beds in a separate room from the living room, which had a hide-a-bed, reading chair, desk and small fridge. Very clean, well sound-proofed and comfortable.Genuine Expedia guest review
"Great family stay!"
This is just about halfway between my house and my parents, so we decided to try meeting for the weekend instead of doing the long drive to one of our houses. This hotel, and Marinette in general, totally fit the bill. Great people, plenty to do. The pool was warm ~ what a bonus!Genuine Expedia guest review
Was a great hotel and nice location near stores and restaurants next to rail house brew pub nice place to eat. hotel was clean and the breakfast was great liked the cooked oatmeal. pool was nice also would stay again nice area to explore.Genuine Hotels.com guest review
"Great place for a one night stay...maybe more."
Our room was clean and welcoming and in excellent condition...a welcome surprise given that it was pet friendly. The beds were very comfortable and there were ample towels and additional bedding should we need it. Breakfast was available as described and all in all was more than adequate. The breakfast room attendant gets an A+ for her efforts to keep […] everything filled and running smoothly for everyone. Read moreGenuine Expedia guest review
"Good stay, I would go again."
Very nice staff and friendly clerks. We had a nice room and it was spotless. The pool is very small but the breakfast was good and free :)Genuine Expedia guest review
"I love this hotel!"
The hotel was completely non smoking (wonderful!), the staff was exceptionally helpful in locating great places to eat, (MUST go to Mickey Lu's for best burgers ever, and Voodoo Lounge for Friday fish fry). The location was near train tracks that are active, so be prepared to be woke up once a night. Hotel was very clean, had a pretty good breakfast […] spread. I would absolutely stay there again. Read moreGenuine Expedia guest review
"Nicest Place in Town"
Super friendly staff. Loved having free, fresh cookies at the front desk. Decent breakfast. This is the nicest hotel I've stayed at in Marinette. I would stay here again.Genuine Hotels.com guest review
"Everything was great!"
Friendly and helpful staff, spotless throughout, excellent hot breakfast, free gourmet cookies anytime, and well-kept property. Exceeded expectations!Genuine Hotels.com guest review
"had to jog roads to get to hotel"
Very nice, and very nice employeesGenuine Hotels.com guest review
"Superb customer service"
The room was very clean and comfortable; the front desk staff was superb at handling my requests.Genuine Hotels.com guest review
Only problem we had was the heat in room it would go from hot to cold all nite could not get it adjusted rightGenuine Expedia guest review
Very small pool,did not like that people not staying at the hotel were allowed to utilize the pool. Conference room directly outside the elevator so a lot of traffic right there. Good staff and breakfast.Genuine Hotels.com guest review
"Don't Pass This One Up"
This was a last minute overnight stay to avoid a grueling 12 hour drive with grumpy husband, 80 year old mother and 6 year old son....I needed some TLC. I definitely got it from this hotel. We arrived at night and didn't have to look far for the glowing red lights lining the hotel. Very attractive. I had made the reservations online and forgot that […] I wanted a room adjoining my mothers, and also forgot we had a dog too. How could I forget that? Anyway, the man at the front desk couldn't give me exactly what I needed but was able to at least give me a room next to my mom so I could keep an eye on her (mild alzheimers ). The man at the front desk also rescued a stuck box of laundry soap in the dispenser when I needed to do laundry. The really patient, nice man at the front desk also handled the vomit my son decided to share with everyone next to the pool (sorry guys)....and the patient, nice, multi-tasking man at the front desk with a smile also delivered us a roll-away bed for above mentioned son. Oh the hotel was comfy, warm, attractive and very flexible. Out in the back of the hotel where the dog area is we saw a pretty little doe with two fawns. Saving the best for last, the continental breakfast goes above and beyond any other we have had. The hostess was polite and accessible. The food was great tasting with a good variety. The eating area was clean and refreshing. Honestly, the only way I would ever make this trip again is if I could stay at the hotel again. Read moreGenuine Expedia guest review
"Close to friends' homes for our visit"
I enjoyed the coffee and fresh cookies in the lobby. The swimming pool was not too cold and the spa was great. Our breakfast was excellent. The staff was very friendly throughout our visit! Was great having free Wi-Fi.Genuine Hotels.com guest review
"Great hotel for Families"
very accomodating to a large family gathering. We used the conference room to gather our large group over the Thanksgiving holiday. It was great to be right off the pool to keep an eye on the kids.Genuine Expedia guest review
Stay was pleasant, staff was was helpful but not really very accommodating.Genuine Hotels.com guest review
"Comfy, standard room/hotel...train nearby!"
While the hotel and its services were the same as I'd expect from any chain in this level of quality (cozy bed, nice breakfast, and small pool), the hotel is located right next to a train track, so I was awoken at both midnight and 5am when the train blew its horn as it went by. I don't know that any part of the hotel would be any quieter as the tracks […] were pretty much right next door. Additionally, the CFL bulbs in the bathroom made it difficult to see well. I'd recommend one a bit further away from the tracks unless you are a very sound sleeper. Read moreGenuine Hotels.com guest review
"Nice Place to get away."
We enjoyed our stay. The room was very comfortable. Nice restaurant across the street. Good breakfast. They went out of there way with helping us find things and directions.Genuine Hotels.com guest review
"nice quiet sleep"
comfortable beds quiet place nice poolGenuine Hotels.com guest review
Great Staff, Great Breakfast, great value for your dollarGenuine Hotels.com guest review
"THE place to stay on the border"
Exceptional property, with wonderfully helpful staff. The room was not only clean and well-kept, but exceptionally spacious. Highly recommended.Genuine Hotels.com guest review
There were four of use, with two rooms each with two queens. We were all happy with the rooms and service. Very nice hotel. Would definitely stay there again.Genuine Hotels.com guest review
We used google maps to find the hotel and had some problems with their instructions, but once we found it, it was easy to find again. We arrived way earlier than the scheduled check in time, but they were able to find a room that met all our needs and checked us in early. The only complaint I have is the sound quality. Every little door closing could […] be heard along with the train that came through in the middle of the night. Other than that though we would stay there again. Read moreGenuine Hotels.com guest review
The motel was comfortable; breakfast was good. Staff smoking outside the main entrance was not inviting however. Unfortunately, it was not a good location for our plans of spending time in Door County, WI...but that was not the motel's fault.Genuine Hotels.com guest review
"Nice Hotel for your money!"
We didn't know exactly to expect, becasue we didn't know the area, but we were plently surprised by the room quality, the service & the excellent breakfast. The only thing that would have been better, is if the pool was larger, but the kids didn't complain.Genuine Expedia guest review
Loved the hotel. enjoyed the breakfast. nice staffGenuine Hotels.com guest review
"Mom plus 4; Neenah, WI"
BREAKFAST was fabulous! Beds were comfy! Room and hotel overall was very clean! I've spent time in Marinette before... and didn't even hear the train go by! Pool was small, but that wasn't our main reason for staying!Genuine Expedia guest review
Nice hotel and the staff is pleasant and helpful. Breakfest was good. My only concern was the close proximety of trhe train tracks. The 5 AM freight woke us up! Maybe a room on the other side of the hotel away from the tracks would have been better!Genuine Expedia guest review
The hotel staff was very helpful. They called shortly after we checked in to see if we needed anything else for our room. The breakfast was very good with a lot of variety of things to pick from. The entire place was very clean. They even have cookies and lemonade for you during the day.Genuine Hotels.com guest review
Nice beds excellent pool friendly staff excellent breakfastGenuine Hotels.com guest review
"Country Inn &Suites Marinette WI"
Way great will always book there. Everyone there are nice and kind. Looking forward to are trip in May of 2012.Genuine Hotels.com guest review
loved the hotel, clean, new, friendly, over accomidating for our group.Genuine Hotels.com guest review
Comfortable stay with nice friendly peopleGenuine Hotels.com guest review
"Great value for a decent hotel."
We stayed at this hotel just for one night - it was just fine for our needs. No complaints, easy to find.Genuine Hotels.com guest review
Great service, awesome breakfast and easy to get to. Nice little restaurant across the street.Genuine Hotels.com guest review
"Must go to the Rail House Restaurant"
We had a great time the staff was great and even had fresh cookies at the desk, the buffet breakfast was fresh and lots of good choices...DEFINITELY recommend the hotel.Genuine Hotels.com guest review
When I Made Reg. asked for a 1st floor room it was ok then,when we got there we were on the 3rd floor. and wouldn't change, even though we check in @ 1500 hrs. this was a little upsetting to us.Genuine Hotels.com guest review
VERy, Very nice staff, very clean hotel. However, hotels.com told us that it was the next town to Sturgeon Bay, and it was one hour and fifty minutes away. I notified hotels.com and they assisted in reimbursing the second night.Genuine Hotels.com guest review
Kroen var let at finde og ligger tæt på Highw. Rummet var rart selv om en af sengene havde nogle pletter på lagenet. De ansatte var OK, men gjorde ikke noget særligt for at du skulle føle dig velkommen. Morgenmad var virkelig rart og alt i øvrigt var let at gå til. OK værdi til prisen.Genuine Hotels.com guest review
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