Relais Group Palace - Rome

Via dei Banchi Vecchi 115, Rome, 186 Italy
Hotel Info: 020 3 027 8143
Guest rating 8.6 / 10
77% Recommend
(Neighbourhood average 7.9)
Location. The Relais Group Hotel Palace is located in the centre of Rome, Italy, 500 metres from the sovereign state of Vatican City, 800 metres from Ottaviano San Pietro metro station, and two kilometres from the Spanish Steps. Hotel Features. These luxury apartments are housed in a restored 15th-century palace. The imposing interior features black, white, and pink Italian marble and frescoed ceilings. Multilingual staff at the 24-hour front desk can offer concierge services and tour assistance,...
41.89853, 12.46676
Hotel coordinates:

Street map

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Adults Children
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Guest review summary

  • 8.6 Average rating: All Trip Types
  • 77% Recommended
  • 13 Reviews
  • 8.6  Hotel Service
  • 8.2  Room Comfort
  • 7.6  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (13) 8.6
Business (0) 0
Romance (0) 0
Family (2) 8.0
With Friends (1) 8.0
All Others (10) 8.8

Overview

Location.
In Rome's Navona neighborhood, this property is close to Palazzo Crivelli, Ponte Sant'Angelo, and St. Peter's Basilica. Also nearby are Piazza Navona and Pantheon.

Features.
Relais Group Palace has a restaurant. Guests are served a complimentary breakfast each morning. Room service is available during limited hours. Business amenities include wireless Internet access and a technology helpdesk. Transportation services at this 4.0-star property include an airport shuttle (surcharge) (available on request).

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Business-friendly amenities include desks, direct-dial phones, and voice mail. Complimentary bottled water is provided. All guestrooms provide complimentary bottled water. Bathrooms feature shower/tub combinations, bathroom phones, and bathrobes.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Airport transportation (surcharge)
  • Complimentary breakfast
  • Complimentary newspapers in lobby
  • Concierge desk
  • Express check- in
  • Express check-out
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Multilingual staff
  • Room service (limited hours)
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Technology helpdesk
  • Translation services

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bidet
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Desk
  • Direct-dial phone
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • Housekeeping
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board (on request)
  • Kitchenette
  • Makeup/shaving mirror
  • Minibar
  • Satellite television service
  • Shower/tub combination
  • Slippers
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 4;
  • Number of rooms: 10;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Television in lobby;
  • Umbrella
Check-in time is 2 PM
Check-out time is Noon
Pets considered
Small pets only

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics nearby
  • Bicycle rentals nearby
  • Pilates classes/instruction nearby
  • Scooter/Moped Rentals nearby
  • Swimming nearby
  • Tennis nearby
  • Volleyball nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Everest Room

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bidet
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary toiletries
  • Desk
  • Direct-dial phone
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • Housekeeping
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board (on request)
  • Kitchenette
  • Makeup/shaving mirror
  • Minibar
  • Satellite television service
  • Shower/tub combination
  • Slippers
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Window opens
  • Wireless Internet access

Junior Suite Double

1 double bed or 2 twin beds or 1 bed. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Direct-dial phone. Voice mail. Minibar. Bottled water in room (complimentary). Kitchenette. Coffee/tea maker. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Air conditioning. Climate control.

All rooms include

Junior Suite Triple

1 king bed or 1 single bed. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Direct-dial phone. Voice mail. Minibar. Bottled water in room (complimentary). Kitchenette. Coffee/tea maker. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Air conditioning. Climate control.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Relais Group Palace Navona

A short guide to Navona

In the heart of the historic centre, Piazza Navona is Rome’s most famous square. Like a giant stage set, this is where the theatre of daily Roman life is re-enacted among the café tables that spill out onto the fountain-splashed piazza. Bernini’s baroque extravaganza, the Fontana dei Quattro Fiume, is the most celebrated of the three fountains. Nearby is the Pantheon – one of Rome’s great symbols and a marvel of ancient architecture.

see all hotels in Navona

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Palazzo Crivelli - 100 yards
  • Navona - 200 yards
  • Ponte Sant'Angelo - 400 yards
  • Santa Maria della Pace - 400 yards
  • Castel Sant'Angelo - 500 yards
  • Piazza Pasquino - 500 yards
  • Palazzo della Cancelleria - 500 yards
  • Piazza Navona - 600 yards
  • Fountain of the Four Rivers (Fontana dei Quattro Fiumi) - 600 yards
  • Palazzo Farnese - 600 yards

3.0+ mi

  • Rome Ciampino Airport (CIA) - 9.4 miles
  • Rome Leonardo Da Vinci Airport (FCO) - 13 miles

Reviews

Relais Group Palace 2008.07.17
Recommended Trip type: All Others "Fabulous central position for seeing all the sights"

Reviewed by G of Lancashire on Jul 17, 2008

A small hotel with only 5 rooms. The room was beautiful, with real wood furnishings and fabric wall coverings in the bed room and wonderful marble features in the bathroom. The bed was very comfy too. The lack of facilities is it's only down side; with no restaurant some tea/coffee making facility would have been useful (there is a kettle but no cups, tea or coffee to go with it!) I would have liked a proper shower too.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Relais Group Palace 2009.10.03
Not recommended Trip type: Family "needs improvement"

Reviewed by a Hotels.com guest on Oct 3, 2009

Very old rooms. Floors needed replacing. Bath had no shower. So dark in the room, you couldn't see to unpack. Room didn't look anything like the picture on the website. Very misleading especially for the price.

Overall Rating

6.0 out of value="10"
  • 10.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.09.05
Recommended Trip type: All Others "EXCELLENT HOTEL"

Reviewed by G of Merseyside on Sep 5, 2009

Great location for all the sights. Hotel staff very helpful. Easy to reach from main train station (bus 64). Although only small (6 rooms) would highly recommend.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.07.15
Recommended Trip type: All Others "Perfect location and a very reasonable price"

Reviewed by L of Århus, Denmark on Jul 15, 2009

This is a really nice hotel with a perfect location in Rome. Couldn't be better for our time here. High level of service and friendly staff!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.06.22
Recommended Trip type: Family "Wonderful boutique hotel"

Reviewed by a Hotels.com guest on Jun 22, 2009

We loved this hotel. The rooms were large for a European hotel and the staff was extra friendly. The location is central to many sites, including the Vatican. I highly recommend this hotel.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.04.06
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Apr 6, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.01.15
Not recommended Trip type: All Others "Keep Looking!"

Reviewed by k of Glasgow on Jan 15, 2009

Upon arrival we were quite excited for our 2 night stay in a hotel whose ammenities included "fireplace" and "bathrobe and slippers". We walked through an awkward ground floor boutique on the way to the front desk, checked in and were brought to our room. The room itself was so incredibly dark we had to keep lights on no matter the time of day, the breakfast was incorrect every morning (since there is no room to eat in, it comes to your room), unlike the ammenities in the brochure - there was no fireplace and a cheap bathrobe. The 2 windows faced the street and there were constant car alarms and trucks and horns throughout the night. The towels smelled strangely like vinegar, the shower was hand held, there were 2 pillows on a king size bed and NO extras in the closet. I guess having read previous reviews i expected a 4 star hotel, and the bottom line is, i would never go back. Even the restaurant, "Pierluigi" that came reconmended was horrible-we left after 5 minutes.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 6.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Relais Group Palace 2009.07.28
Recommended Trip type: All Others "good reliable hotel centrally located"

Reviewed by S of Copenhagen on Jul 28, 2009

Good classic hotel. Aircondition which is a must in hot summer Rome. Location is great - besides close proximity to Navona, Del Corso and the sights you live in one of the most italian areas outside of Trastevere and Testaccio. Campo Fiori is authentic and has good eating places and cafes to just sit and enjoy life. Good travels

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Relais Group Palace 2009.06.16
Recommended Trip type: All Others "Udemærket"

Reviewed by M of København on Jun 16, 2009

Fint hotel, med rigtig god placering, og god service i receptionen, hvor man taler både engelsk og tysk og kan hjælpe med både det praktiske, og lidt guide'ing. Eneste problem var morgenmadsservicen som ikke fungerede, med det var primært pga. renovation i restauranten.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Relais Group Palace 2009.05.25
Recommended Trip type: All Others "Heerlijk karakterestiek en historisch stadshotel"

Reviewed by a Hotels.com guest on May 25, 2009

Hotel heeft 6 kamers en het pand is van rond 1500. Overal houtenvloeren en sfeervolle inrichting die niet super luxe is, maar alles is er. Let op: oordoppen mee voor het "verkeersgeluid". Locatie is super, alle grote trekkers zijn op loopafstand.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Relais Group Palace 2009.05.04
Recommended Trip type: All Others "Perfekt beliggenhed"

Reviewed by K of København on May 4, 2009

Skønt lille hotel beliggende meget centralt beliggende. Man bliver af "hotelfar" budt velkommen med champagne og frisk frugt. Servicen er i top. Det lille hotel har kun 6 værelser, og er beliggende i en 600 år gammel bygning. Værelserne er rummelige, dog en smule mørke, og har stengulv og bjælkeloft. Super hyggeligt hotel, bestemt et besøg værd.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.03.07
Recommended Trip type: All Others "Romantisk og fantastisk:)"

Reviewed by M of Norge on Mar 7, 2009

Kjempeflott hotell. reiser gjerne tilbake. Bra sted for par som skal ha en romantisk ferie. Veldig sentralt.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Relais Group Palace 2009.02.25
Recommended Trip type: All Others "Petit hôtel très confortable"

Reviewed by L of Montpellier, France on Feb 25, 2009

Un hôtel de seulement 6 chambres confortables. Idéalement situé pour visiter le centre historique de Rome. Tout le personnel est chaleureux et attentionné. Je vous recommande d'y aller et je pense y séjourner la prochaine fois que je retourne à Rome!

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
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age 18+ 0-17