All hotels in Suwanee, Georgia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2945-A HWY 317, Suwanee, GA, 30024, United States of America, ‏‎855-239-9246
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3.6 / 5Good

Score breakdown (from 25 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    3.8
3.0 / 5Good
"1 night stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was a little older, but rooms were clean,the bathrooms are small. But its right off I-85 by plenty of food places. Front Desk Clerk was very sweet.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
clifton
US
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was great, staff friendly and exactly what I needed for my trip.
Genuine Hotels.com guest review
1 night business trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel that I've already booked for my next stay !!!
Genuine Expedia guest review
Other trip Dec 7, 2014
Kel
US
3.0 / 5Good
"Meets your needs, but doesn't exceed expectations"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
If you need a clean room and don't require any frills this would be the place. The evening service by staff was not helpful - they were short staffed and so you had to go get extra towels and toilet paper at the front desk. Breakfast was adequate.
Genuine Hotels.com guest review
4 night trip Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good. Would have been a 5 if there had been dust abatement around window dressing.
Genuine Hotels.com guest review
1 night trip Sep 16, 2014
Ed
US
3.0 / 5Good
"Obvious renovations under way, construction noise,"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Disappointed, not worthy of $100 per night. Crowded breakfast area, construction underway at 8:45 in the morning, noisy.
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Hotel Difficult to find driveway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was in a good location. It was a bit hard to find the driveway to the hotel. Driveway was highly worn and markings were not very clear. Overall, a clean, safe experience. One thing is that the bathroom had no toilet paper holders or towel racks. This was somewhat odd. There was also an unfinished hole in the counter in the bathroom.
Genuine Hotels.com guest review
2 night trip Mar 25, 2014
Traveler
US
4.0 / 5Excellent
"Not what i expected"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was ok.
Genuine Hotels.com guest review
1 night business trip Feb 18, 2014
Al Nusser
US
3.0 / 5Good
"adequate accomodations - polite and helpful staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is hidden behind an adjoining quality inn property, making the place a bit hard to find the first time. The front desk was lightly staffed but every person we approached was polite, quick and helpful.
Genuine Hotels.com guest review
2 night trip Dec 22, 2013
SWMc
US
4.0 / 5Excellent
"Great NE location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Even though the hotel was quite busy with several large groups, the personnel were very courteous and helpful.
Genuine Hotels.com guest review
1 night trip with friends Jun 28, 2013
A Traveler
US
3.0 / 5Good
"Accomodations were about 12 minutes of destinatio"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ran out of Hot water after one shower
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
A Traveler
US
2.0 / 5Fair
"Good, Bad, Ugly"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Good - customer service - staff was friendly. Bad - room was extremely cold and the heater didn't work. Ugly -- the sleeper sofa was completely broken and breakfast was weak.
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
A Traveler
US
3.0 / 5Good
"Disappointing"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Needs an update. Just a little dirty everywhere. And the coffee was undrinkable. Breakfast not much better.
Genuine Expedia guest review
Other trip May 18, 2012
Curtiso
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
Kenneth
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night business trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
Jenny
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night business trip Apr 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Aug 31, 2013
Adrena
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jul 18, 2013
Joe
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip May 14, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Apr 24, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jul 13, 2012
Roxanna
US

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jun 28, 2014
A Traveler
JP

TripAdvisor reviews for Comfort Inn & Suites Sugarloaf-Suwanee

Overall rating:Based on 23 traveler reviews

Most recent traveler reviews:

Overall Rating
"Pool is out of order"
04/10/15 Allyson B
We chose this hotel because it was the only hotel in the area with a indoor pool for a reasonable rate. We were so disappointed as we were bringing our 2 yr old daughter and had shared with her we would be able to swim as a family. We got down to the pool and the room was freezing and the water was freezing. We looked at the pool room thermostat and it was broken. I really wish the ads u have didn't mention indoor pool as this is very misleading when booking thru the Internet. We mentioned it to the woman at the front desk and she said she knew. The rooms were decent. Just bank on the pool being more of an outdoor pool. Thanks
Overall Rating
"Not bad for the price."
04/01/15 Wozzy2012 Orlando, Florida
So I like to stay at Comfort Inns and Suites. Great breakfast, spacious rooms, workout room, and great price. This one actually has room service! This one was cheap and I can now see why. The staff were very nice and the lobby looks great, but it seems like this location is mid-way through a remodel. Some things look great, like the new countertops, TVs, beds, shower, and paint. But in some places there were holes that were patched and not very well. The all-in-one gym was broken in some aspects. There were some things like the baseboard tile that still needed to be replaced in my room. Bottom line, this is an older hotel that has been somewhat remodeled. If you are ok with that, you will love this place for the price! Over all not bad for the price. I hope they finish the remodel. It has potential.
Overall Rating
"Spacious Room, Generous Amenities, Decent Breakfast"
02/05/15 LaniesRents Atlanta, Georgia
Needed a last minute hotel room near a dance competition held at the Gwinnett Center. The hotels nearby were $175-200/night for a King Bed w/o breakfast or free wifi - or they were sold out due to last minute decision to spend the night. I needed a room to crash in - but 2 queen beds without blowing up my wallet. I found this hotel online and booked it because it was five miles or 8 minutes away from the Center. The room was very spacious. The bedding and pillows were both nice and clean. There was a fridge to store our food, and lots of space for two girls to get ready for their dance competition the next morning. The hotel staff was pleasant. The free buffet breakfast was not only plentiful, but offered a decent selection. I was concerned the hotel was located was on a highway near fast food restaurants (which might be a good thing in terms of buying a meal) but might be loud with cars and trucks, but it wasn't. The family had a restful night's sleep. My kids would say, the free wifi rocked. Fast and free. I would recommend this hotel for the reasons I stated above. Particularly, if you are on a budget and don't want your hotel bill to eat up all of your vacation funds.
Overall Rating
"Loved the spacious room!"
10/15/14 Debra D Athens, Georgia
I was pleasantly surprised at the quality of this hotel, having seen some negative reviews. Only two negatives and they were not enough to take away from the overall -- those were the terse attitude of check in person, and the fact that breakfast was sparse when we arrived at 7:30 am (served until 9). We discovered that the front desk person was also replenishing the food, so apparently it was short staffing that was the problem. They eventually got the sausage and eggs out about the time we left. The quality of the food was standard hotel fare. On the positive side, even though there were signs about ongoing renovation, we did not hear any noise. I think we must have gotten one of the renovated rooms, because it was pristine! It looked new -- bedding was fresh and very comfortable, carpet was clean, bathroom was immaculate. It was a huge room (king with sleeper sofa, table and chairs, and more room to spare). TV stations offered variety and internet worked fine (password protected). It was exceptionally quiet -- no traffic noise at all on the side we were on, and did not hear any other guests' noise. So in spite of a rather rude welcome and the so-so breakfast, we had a restful stay and felt secure there, and felt it was good value for the money. Suggestion:The side away from the interstate is very quiet Reason for Trip:livestock show at Gwinnett County Fair
Overall Rating
"Hotel Ok Pool FREEZING"
09/02/14 Art S Arab Al
The reason we chose this hotel was location, price and indoor pool. Hotel was ok dated and under renovation. The pool was so cold my grandkids would not get in. I talked to hotel manager about turning the heat on in the pool. We were told that if they did it would not do us any good it would take 48 hours to warm up so we were just out of luck. We will not stay there again!!
Overall Rating
"Comfy stay"
05/04/14 Keith S Sum
Hotel was going through a update. A/C was cold and bed was nice. Staff was nice and friendly. The pool was out of commission, something to do with color. I would stay again. The breakfast was normal, juices, coffee and pastries.
Overall Rating
"Decent hotel, but beware of road noise"
10/29/13 codelemur Huntville, AL
Fairly decent hotel. A bit difficult to get to. If you're coming off I-85 north, you have to U-turn at Horizon drive and come back to turn on Celebration. Traffic in this area is always heavy, so be prepared. The hotel is located down the hill behind the Comfort Inn. Service was good. Price was okay - normal rate is high for this hotel, in my opinion, but I caught a sale which put it into a more appropriate category. Free wifi (although it's pretty slow - speedtest showed 1mb down). Free breakfast in the morning is decent. Be aware, this hotel backs up to the Interstate. If you are a light sleeper, bring earplugs, because road noise is audible in the rooms (at least those on the back side of the hotel).
Overall Rating
"Just OK"
10/14/13 BD456 Washington, DC
We stayed for one night on the way back from a trip and it's just OK. The "suite" consisted on two double beds and a space with an additional sofa. No rooms with queen sizes beds were (or even are) available. It's just OK. A little dated but clean enough and better than some others in the Comfort family. The chain appears to have standardized the breakfasts and they are terrible.
Overall Rating
"Not so great"
08/23/13 Holly G Phoenix, Arizona, United States
We only stayed one night, but upon checking in, noticed ALOT of people in the lobby and around the halls. We found out after we checked that there was an entire wedding party at the hotel. Needless to say, it was not a restful night, with all the running down the halls, people drunk and drinking all night. Took forever to get the elevator because it was always packed with wedding party people. The bed was not comfortable at all. The breakfast was ok, just normal fare.
Overall Rating
"Oh my aching back!"
08/04/13 Paulette S Charlotte, North Carolina
I stayed at Comfort Suites on Saturday, July 27th while on my way to visit a relative in Atlanta, GA. The rate was $89 for a king, which is not a bad rate since it was supposed to be a "suite" not an "inn." However, I was extremely disappointed! The carpet smelled, the bathroom ceiling was moldy, the AC unit was extremely loud, and the bed was just awful! The mattress was uncomfortable and squeaked at every turn. I kept thinking, this mattress must have seen a lot of action for it to be so worn out! To add insult to injury, there was a group staying at the hotel that night...looked like it might have been a youth church group trip of some kind. The teenagers kept going in and out of the room across from us and kept slamming the door, a kid was crying off and on for hours, and around 7:30 a.m. the next morning, someone actually knocked on our door and began tuning the door handle. WTH! You guessed it. Wrong room! Last, but not least, the continental breakfast was just a waste of time. The coffee was abysmal, the bananas were soft and bruised, and the bread looked old and hard.
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