It was very nice and close to the airportGenuine Hotels.com guest review
"Convenient location and like new condition"
The hotel is near the international airport, is exceptionally clean and new. It has a nice workout center and pool. The pool is a bit small to do laps in though. The Internet was a bit flaky. When it worked it was high speed and fine, even to make Skype calls. But their security server hung and wouldn't readmit me when I returned from dinner. They […] do have 24 hour customer service however and after about 20 minutes they were able to get me back online. Read moreGenuine Expedia guest review
"It close to Airport"
It good for those, if hey want to travail same where, because it is near to Airport.Genuine Hotels.com guest review
pretty good - but the service to the airport was awful. when I returned my rental car I was not told I would be picked up by the Marriott car - lost 30 minutes. The 5 am pick up was useless to get a flight at 6am. No opportunity given for an earlier pick up. The staff were totally indifferent to our requests. I see a new Hampton Inn will open - I will […] stay there. Also I am bringing 20 golfers to the Ottawa area next year. I would not recommend Holiday Inn. Read moreGenuine Hotels.com guest review
It's a hotel that wasn't too bad. The pool could have been a bit warmer and the hot tub about 8 degrees warmer. Price was a bit high for one night.Genuine Hotels.com guest review
"Can't go wrong with this Holiday Inn"
This has to be one of the nicest Holiday Inn's in North americaGenuine Expedia guest review
"Great Location, Great Service"
Excellent location for an overnight transit near airport. Excellent service, free shuttle to/from airport and nearby restaurants, free wifi, adequate gymGenuine Hotels.com guest review
Hotel was good but beds were not comfortable. Breakfast was great!Genuine Hotels.com guest review
"I Taught a class there"
Staff was excellent . I rate it outstanding !!!Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Great place to stay near Ottawa airport"
Excellent experience at this hotel. The employees were especially friendly and helpful. Clean, comfortable lodging and very good breakfast.Genuine Expedia guest review
"Conveniently Located; Helpful Staff"
Very helpful staff, convenient breakfast in the morning, and well kept rooms combine for a great stay. I called up the shuttle at the airport from the information desk and it arrived relatively quickly. I highly recommend this hotel for anyone that's flying into or out of Ottawa and needs a place to stay for a night or two.Genuine Expedia guest review
The swimming pool looked dirty.Genuine Hotels.com guest review
"Very nice hotel but deserves a better location"
We booked a king suite for New Years Eve so we could go to the casino nearby. The check in was very fast and the room was very large with a separate sitting area. It was perfect to watch the Canadian junior hockey game while waiting for friends to arrive. The bed was comfortable and the room quiet which led to a good night sleep.The location is not […] bad but not ideal. Read moreGenuine Hotels.com guest review
"Good hotel, fair price"
I checked in around 10:40 p.m. I needed to return my rental car to the airport, then catch their shuttle back to the hotel. The front desk staff contacted the shuttle driver, who I met, then he followed me out to the airport where I returned my car rental, and then took the shuttle back to the hotel. Had a great breakfast the next morning. Had a good […] sleep in comfortable queen sized bed. All in all, a great little hotel about 5 minutes away from the airport. Read moreGenuine Expedia guest review
"Had a great time"
We stayed for three nights over the Thanksgiving weekend. Overall, we had a very positive experience at this hotel. The staff was friendly and helpful. The rooms (we had a standard room for the first two nights then a suite for the last night) were very clean. We all slept really well. Breakfast was great - lots of options for all four of us. A couple […] of negatives to mention: we always had 3 sets of towels in our room each night (even though there were 4 of us), and the pool was SO COLD...for these reasons I had to give a 4/5 rating instead of 5/5. However, I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Special Guests treated so well for one night stay"
Bused to dinner and picked up and returned after dinner. Very friendly staff.Genuine Expedia guest review
"Super friendly staff!"
Friendly and accommodating staff.Genuine Hotels.com guest review
Very enjoyable. Good breakfast.Genuine Hotels.com guest review
Hotel was clean and beds were comfy. Had a nice stay.Genuine Expedia guest review
"Pleasant hotel - wonderful staff!"
Everything about the hotel was fine: comfortable, quiet, clean, delicious breakfast. But the staff members were terrific! We had an emergency and had go to hospital. I called the desk at 5:15 a.m. and asked where the nearest hospital was. When we got down to the lobby the desk clerk had printed out the directions for us, and took the time to clarify […] a couple of details. It was nearly 11 a.m. when we got back to the hotel - and we had had nothing to eat since the previous evening. Breakfast was over, and mostly cleared away, but the young woman in charge showed us how to make pancakes, and gave us syrup and butter. She offered to get out fruit and yogurt, and anything else we wanted, but the pancakes were sufficient for us. She was so kind! Read moreGenuine Expedia guest review
It was very very good. The food and room service was excellent.Genuine Hotels.com guest review
"Close to the airport"
One of the better Holiday Inn Express hotels that I have stayed in.Genuine Expedia guest review
"Nice , clean and close to downtown"
Awesome.. Very clean .. Breakfast was delicious ... Will definitely stay again ...Genuine Expedia guest review
"In Ottawa for business, GREAT HOTEL CHOICE!"
From check-in to checkout, this hotel was enjoyable. Staff bent over backwards (except maybe cleaning staff). Hotel was comfortable and clean but when you ask maid service to supply you with an extra towel or vacuum, they were unlikely to do so. Room had a very comfortable desk, free wifi (which always worked!), free parking, a plaza next door with […] schwarmas, pizza and a pub (within 3 min walk if you went out the back door of the hotel and cut across the field), fridge in room, microwave in room, modern facilities, gym (small & humid because next to pool) and an amazing breakfast! How can you complain? I would DEFINITELY stay there again. Read moreGenuine Expedia guest review
"clean and close to university"
room was clean, beds comfortable and breakfast was good, they had lots of selectionGenuine Expedia guest review
This hotel was perfect for our stay. It was close to the University,and restaurants. The staff were great.Genuine Expedia guest review
"Ease of access to airport."
It was just an overnight stay so I could catch my plane the next morning. I enjoyed the proximity of the hotel to the restaurant / bar where I ate. The shuttle to the airport was quick. All in all a fine experience. ThanksGenuine Expedia guest review
"Very close to the airport, but not a comfortable s"
The bed was not comfortable, neither were the pillows. However, its really close to the airport and the breakfast(included) is pretty good.Genuine Expedia guest review
Bit of construction in the immediate area, but it is not a hindrance or noisy at night.Genuine Expedia guest review
"Great hotel, excellent breakfast!"
First time overnighting in Ottawa. Would go back there without hesitation.Genuine Expedia guest review
"Nice stay for one night"
Hotel is clean and nice and restaurants and bar nearby. Bed was not comfortable for me. Breakfast was ok. Front desk did not answer the phone and I did not see staff there whenever I passed by. I recommend if you stay one night.Genuine Expedia guest review
"1st business trip"
Nice little hotel inn express. Front desk service friendly and quick. Stay in a king bedroom, a nice decent room but very clean and equipped with all the needs. Bonuses to this little hotel are free parking and the surprisingly free breakfast. When it come to free you would have thought breakfast are limited, but I was wrong. It have many choices to […] fulfill your morning breakfast. Will definitely come back when I endure my next trip. Read moreGenuine Hotels.com guest review
"My stay in Ottawa's Holiday Inn."
I was very pleased with everything, from customer service to the fine rooms and facilities to the breakfast.Genuine Expedia guest review
"Nice location especially if you are using airport."
Room was clean and had a microwave, coffee maker and fridge. Breakfast was fine and staff was great. Only disappointment was the whirlpool was not working and the pool was cold. We were looking forward to using these two facilities to relax. I did report the whirlpool not working to the front desk but got the impression that they knew about it alre […] ady. Read moreGenuine Expedia guest review
I have to comment on the staff. They were excellent always eager to help you with directions or get extra towels or the pool or work out room. There was one gentleman that is great asset to that location. Parkin was very friendly easy going and helpfull.Genuine Hotels.com guest review
"Close to airport"
Very friendly staff! Regardless of shift, the service was very consistentGenuine Expedia guest review
"Great location and delicious hot breakfast"
The hotel staff was very helpful in meeting the needs of our family. We would definitely go back.Genuine Hotels.com guest review
"Friendlier than your average Airport Hotel"
Although this is technically an Airport hotel (and is very convenient for reaching the airport), we stayed here for nearly two weeks because it was close to my sister's home in Ottawa. Our elderly Mum needed disabled facilities that my sister couldn't provide, so we chose to stay at the Holiday Inn. We are very happy with that choice as we found the […] hotel staff very friendly and obliging at all times of day and night. All public areas and rooms were spotlessly clean. Read moreGenuine Expedia guest review
"Close to airport"
Pool and hottub were not workingGenuine Expedia guest review
The hotel is obviously - right in the midst of construction. Tried finding it through my on-board navigation and there was no street number available! But it is not difficult to find - it is the only building on that streetGenuine Expedia guest review
Absolutely top drawer service.Genuine Expedia guest review
"Holiday Inn Express, Ottawa Airport"
Arrived close to 10 pm after a long drive looking forward to a comfortable, quiet room and a bit of Sunday night PBS. PBS wasn't one of the available channels on the tv, the black out drapes barely reached to cover the windows and with the tv off, all i heard was the refridgerator's constant thump interupted occasionally by its death rattle.Genuine Expedia guest review
"Great location close to airport"
Very clean; Staff very friendly and helpful with directions; Shuttle prompt. Good breakfastGenuine Expedia guest review
"Nice Hotel for one night enroute"
Front desk staff very helpful,although they made me go to the front desk at 23:00 in my PJ's to get my money back and get water from the main floor machine.Their also was a big stain on the couch which although Housekeeping and the front desk where made aware, was never changed or addressed.Genuine Expedia guest review
"Great Hotel, Great Staff"
We stayed for two nights and they were quite enjoyable. The hotel was clean and well maintained. Pool area is small, but great for small kids with a nice hot tub. The hotel staff was very accommodating and super friendly. We knew there was a breakfast included, but we didn't realize how great it would be. They served a hot breakfast with pancakes, bacon, […] sausage and eggs. There was also cold cereals with a juice bar, but the best part were the cinnamon buns, delicious. All in all we had a great time and would gladly stay here again. Read moreGenuine Expedia guest review
"Close to Airport"
Close and convenient to airport with shuttle service and vacation parking options available. Staff were cheerful and a delight to talk to about a variety of topics. Our room was spacious and comfortable.Genuine Expedia guest review
"quick stop over"
Close to airport but nothing else around. Clean and comfortable at a reasonable rate. No special frills.Genuine Hotels.com guest review
"Seperated with kid"
The beds were comfortable, but we picked this hotel because it had suites, and we needed the pull out couch for our 18 year old, and that "bed" was horrible - cannot even call it a bed - was more of a hamock with a bar in the middle. I know couch/beds are not the best, but that was the absolute worst! Even set up as a couch - it was less than desir […] able. Read moreGenuine Expedia guest review
"Best example of Customer Service"
Extremely pleased. It was Good Friday and the shuttle driver was sick. The front desk manager accommodated us by paying for the taxi from the airport. He then went out of his way to bring milk to our room for our little one. Because we had to be at the airport before the free breakfast began, he also brought us bagels and yogurt the night before. Unfortunately […] I don't remember the young man's name who was so helpful, but he definitely set the bar for customer service! Keep up the excellent work. Read moreGenuine Hotels.com guest review
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