Comfortable and close to everything we went to Houston for.Genuine Hotels.com guest review
Very good. They provide everything for a comfortable stay. Room was fully equipped for even cooking a meal. We did not do that. But, the hotel hallway we found was pretty much full of smell from cooking.Genuine Expedia guest review
"Not for weekend fun"
Room wasnt ready when I checked in. Was told they were understaffed - only 3 maids to 50 rooms, and we were there at 5pm. The guest beside me had a dog that barked all night. front desk wouldnt do anything about it. A/C cut off and on all night, bed broke when I sat on it first time. Maintenance just set it back on frame. You have to take dirty towels […] to front desk to get new towels. And no breakfast. Asked for more coffee packs for room and was told all they had was decaf. Front desk was wonderful with excuses. This is also an extended stay hotel which allows pets. If you want to be pampered for a weekend, this is NOT the hotel for you. Read moreGenuine Expedia guest review
Right next to Krogers and Walmart and many reasonably priced restaurants and bars. It is also nice that it is not on the freeway with all the car noise. The exercise room is small but adequate. If they had some kind of a breakfast room like most hotels it would be great. The rooms are clean, comfortable and quiet.Genuine Hotels.com guest review
"Basic but clean"
I arrived to check in at 5:25pm only to be told that my room had not been cleaned. I agreed to come back after a brief shopping trip to the grocery store. Upon my return at 6:45, the room was had still not been cleaned. I sat and waited in the lobby until 7:20 when it was ready. The room was very clean and comfortable but the walls are very thin and […] you can hear everything. Anytime the person in the room above me walked through their room, I thought they were going to fall through my ceiling. I would stay again only if nothing else in the are was available. I would like to add that the staff was very friendly and accomodating during my stay...especially the young lady working the evening shift. Read moreGenuine Hotels.com guest review
"Great functionality for a quick or lengthy stay."
Good location, busy area but very quiet room. Clean and comfy. Great staff. Very reasonable rates, especially when compared to other "suite" hotels. Yup. I'll stay there again.Genuine Hotels.com guest review
"Convenient to many restaurants."
Very friendly staff. Convenient to many restaurants, stores, shops,etc.Genuine Hotels.com guest review
"Great Place to Stay!"
Super service and helpful staff. I liked It so much that, we've arranged for future visits.Genuine Hotels.com guest review
The hotels are pretty nice. The staff was excellent. They were very helpful given my circumstances. I had to extend my stay a couple of times until my home was ready to be moved into. The hotels were all very full, but Candlewood was more than happy to help me. I had a late arrival the next night and the only room available was a double, and had to […] move to a single. But it was no big deal! The staff was very nice and appreciated my patience with them as well. Only downer.. no continental breakfast. I under stand they have kitchenettes, but a fast breakfast woudl have been welcome. Oh well. Read moreGenuine Hotels.com guest review
"Love this place, but there are bugs"
I stay here anytime we are in Katy but I must say we have had bug problems a couple of times in our room. The rooms are set up great and the bed is comfortable. We had ants this past trip find their way into our room which wasnt awesome. We will stay here again but it would be nice if the bug problem went away for good.Genuine Hotels.com guest review
"geat hotel for familes needin multiple night stays"
The room had everything that we needed for a very comfortable stay. The hotel was close to grocery stores, which made it easy to acquire and cook food in the hotel room kitchen. The staff was very pleasant and efficient also.Genuine Expedia guest review
"STEP OUTSIDE THE BOX & RAISE THE BAR"
CANDLEWOOD SUITES, HOUSON WEST PARK ROW, KATY, TX YOU ARE IN AN EXCELLENT LOCATION WITH THE CONVENIENCE OF SHOPPING NEARBY, THE INTERSTATE, ETC. HOWEVER, I WAS DISPPOINTED AT THE APPEARNCE OF MY ROOM. MIND YOU, I DO UNDERSTAND THAT YOU MAKE IT AVAILABLE FOR PETS. A GREAT PLUS. MY EXPERIENCE FOR TWO DAYS INCLUDED NOT HAVING HOWSEKEEPING SERVICES WHICH […] IS SOMETHING THAT I'M NOT USED TO. GRANTED THE FRONT DESK STAFF DID OFFER TO MEET THE NEEDS OF ANYTHING LACKING IN THAT DEPARTMENT. I REALLY ENJOYED THE KITCHEN AND ALL THAT WENT WITH IT. BUT, I MUST ADD THAT THE CARPETING WAS EXTREMELY DIRTY. THE HOTEL NEEDS TO PAY MORE ATTENTION TO THIS LITTLE DETAIL IN WITH MUCH BEING SAID IN THE NEWS ABOUT BED BUGS, ALLERGENS, ETC., THIS COULD ACTUALLY AID IN THE CONTINUEOUS BREATHING OF THIS. LASTLY, I CETAINLY HOPE THAT BOOKING WITH AN ONLINE AGENCY DID NOT GIVE THE HOTEL STAFF TO GIVE ME A ROOM OF LESS VALUE. I HAD BEEN TOLD ONCE THAT ALL HOTEL RESERVATIONS WERE NOT EQUAL AND FAIR DEPENDING ON THE PRICE. NOT AN EXCUSE. PLEASE TAKE THIS CRITISM AS CONSTRUCTIVE AND THAT MY COMMENTS ARE MEANT TO SHARE JUST A SMALL PERCENTAGE OF TRAVELERS LIKE MYSELF IN WANTING THE VERY BEST EXPERIENCE IN RESTING FROM A LONG DAY OF TRAVEL. REGARDS, 489 MILES FROM HOME Read moreGenuine Expedia guest review
"Very Nice Hotel"
The hotel was very close to the interstate and easy to find. When we got there I was amazed by the full size refrigerator. It was a very nice room. The hotel staff was very nice and friendly. I liked the idea of being able to eat at the hotel instead of going out for every meal. This saved us some money on our trip so we could do other fun stuff. The […] only problem we really had was that being an extended stay hotel they only clean the room once per week so you have to request extra towels. One time we requested clean towels all they had was a wash cloth. I was told they would send someone up immediately with the extra towels. This was our last day there so I was packing while I waited. After finishing packing and such we still didn't have the clean towels. My husband had showered but I needed to shower and so did my daughter. I was tired of waiting and decided just to shower when I got home. We did enjoy our stay and are planning on staying there again when our friend gets married in March. Read moreGenuine Hotels.com guest review
"will stay again"
Very nice accomodations for the rate, very clean and quiet. Convenient to a lot of shopping and restaurants. Friendly, helpful staff, and I will stay again when in the area.Genuine Hotels.com guest review
"Candlewood Suites Katy Texas Great Place to Stay"
Great place to stay for a couple of nights or a month. Very friendly help, clean and quiet, since it's off the main road.Genuine Hotels.com guest review
This hotel had everything we could possibly need. It was clean, quiet, and had someone on staff to help 24/7. The quality of pans and silverware was surprisingly wonderful. There was a dvd player with a loan library at the front desk and a dishwasher in the room. Had I known about this hotel I never would have stayed at any of the Extended Stay cha […] ins. Read moreGenuine Hotels.com guest review
Fantastic stay, peaceful and comfortable. wish they had a pool and a complimentary breakfast though.Genuine Expedia guest review
Everything was very good. The matress so soft for us but it was Ok.Genuine Expedia guest review
"Very happy with hotel....."
Wasn't given the room Expedia told us we would be getting, but front desk person made our room work for us. Hugh (daytime desk clerk) needs alittle additude adjustment. Not very easy to work with, but rest of staff was very friendly and nice. Second floor of the hotel had a bad smell in the hall.....Genuine Expedia guest review
"Location at Katy by Houston area"
did not make the cleaning of the room from one day to the otherGenuine Hotels.com guest review
"Candle wood suites"
Great experienceGenuine Hotels.com guest review
"Candlewood, my review"
My bed was crushed on one side as if an 800 lb gorilla sat on it. Nobody at the front desk when I checked out. Rang bell twice. Waited 15 min, but nobody ever showed up.Genuine Hotels.com guest review
"still petty new"
The hotel is in great condition! Since it's considered an extended stay hotel, they don't offer breakfast or daily cleaning of the room. They do offer a cupboard with a variety of drinks & snacks for a nominal price. Staff was friendly. Great location!Genuine Hotels.com guest review
Very happy and pleased with service and friendly personel.Genuine Hotels.com guest review
"A quiet and comfortable place"
Nice place for an extended stay. Nice location, close to many stores and restaurantsGenuine Expedia guest review
"Wonderful stay - will be back."
Everything was lovely, and I know I will definitely be back to stay there again.Genuine Hotels.com guest review
no hay servicio de limpieza diaria a habitaciones, por lo tanto no tienen resurtido de accesorios de bano como jabon, papel, shampoo, etc.la verdad no vuelvo a esta cadena de hotels.Genuine Hotels.com guest review
Excelente localizacao. Como tudo em Houston se necessita de carro para descolamentosGenuine Hotels.com guest review
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