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Ontario Grand Inn & Suites, Ontario

3.5 stars
3333 Shelby StOntarioCA91764United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.1 / 5
Location
Great location
Room
Room is not nice
Food
Food is not good
1760See all 1,760 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

Ontario Grand Inn & Suites, Ontario

Hotel Info: ‎866-539-8117‎

from $76
  • Deluxe Room, 1 Queen Bed
  • Family Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free extended parking

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grand Cafe and Lounge - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open select days.

Ontario Grand Inn & Suites, Ontario’s small print

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 1760 reviews

Ontario Grand Inn & Suites, Ontario
Good3.0 / 5
Good for one night stay
The jacuzzi was not working. Bar did not fit description from hotel's website. It was very simple and ugly. Bed was comfortable ceiling fan kept room cool.
1 night romance trip
Ontario Grand Inn & Suites, Ontario
Excellent4.0 / 5
Great Hotel
Everything was great. Staff was professional, accommodations were great, the only thing that could have been better was the bed. Very uncomfortable mattress. I like a firm mattress and this one was very soft
2 night family trip
Ontario Grand Inn & Suites, Ontario
Poor1.0 / 5
Don't get fooled by nice pictures!
We checked in and the staff was very nice but that was it. Hallway to the room had food on the ground and was very dirty while a housekeeper was in a room close to that mess and it was just left. Then we got to our room there was dirty pillowcases, broken outlet covers, tv and Ac didn't work, and mold in the shower. The staff switched us to a different room. We got into the new room and a cot was left in the room the blankets and sheets had bleach stains on them. The tv remote had tape holding the batteries in and it didn't turn the tv off at all so we had to unplug the tv to turn it off. The bed was awful, lampshades were off the lamps, the walls were extremely dirty. This was the worst hotel I have ever stayed in. I was so excited to stay here after seeing the pictures and it was just horrible. The staff is nice but didn't really seem concerned.
1 night romance trip
Ontario Grand Inn & Suites, Ontario
Poor1.0 / 5
Aquiles Aguilera
Hotel felt very dirty and felt like I was going to get bedbugs bite when I walked in carpets were nasty in the halls and all sorts of other activities were going on
1 night trip
Ontario Grand Inn & Suites, Ontario
Fair2.0 / 5
I thought this was a 3.5 starred hotel?
There was no kitchenette and there were no bathrobes. The room seemed unfinished. We weren't sure if the room should have been rented it.
1 night romance trip

See all reviews

Ontario Grand Inn & Suites, Ontario

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