All hotels in Richmond Hill, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here10 East Pearce Street, Richmond Hill, ON, L4B0A8, Canada, ‏‎855-239-9222
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4.3 / 5Excellent

Score breakdown (from 279 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.1
4.0 / 5Excellent
"Recommended!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice clean hotel. Sometimes kids are too noisy but family friendly! Good for travelling with kids!
Genuine Hotels.com guest review
2 night trip Aug 17, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My sister recommended this hotel as she stayed there before.Given the size of the hotel, I am pleased about the facilities as there is a gym, swimming pool and even a dinning area. The location is great , design is simple and the room is clean. I would say the room rate is reasonably priced. Generally speaking, I am satisfied with the service, except that I had reported twice to the front desk that the ipod on the night table was not working but it remained as it was till the day I checked out. Nothing is perfect though.
Genuine Hotels.com guest review
5 night trip Aug 10, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Could use another pillow in the room. There were 4. Free breakfast was decent. We did not expect much. Could use hot water for tea in room if possible. Ice machines only availabe on althernate floor. Othewise our staff was satisfactory.
Genuine Hotels.com guest review
4 night trip Aug 11, 2012
Sunny
US
5.0 / 5Outstanding
"Great family vacation at a convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall a very good experience, esp the 24-hr coffee/tea in the lobby. Swimming pool was also a plus for the children. Convenient location to surrounding eateries and shoppings. Breakfast was good, too, except a little crowded at times --- hard to find a seat sometimes.
Genuine Expedia guest review
Other trip Aug 12, 2012
Irene
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The breakfast is more than just continental with cheese omeletes and bacon. The hotel is much more than I expected from a Holiday Inn Express. Very clean and up to date. Great Place to stay!!!
Genuine Expedia guest review
Other trip Jul 30, 2012
Mike
US
5.0 / 5Outstanding
"Good hotel for vacations with kids"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice and comfortable hotel, the staff very pleased
Genuine Expedia guest review
Other trip Jul 23, 2012
Joaquin
US
3.0 / 5Good
"great holtel but Service. not good"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I don't appreciate. Went i was sleep at 7:00am i heart construction at there parking and one more thing at the front desk Service.i tell her she doesn't care
Genuine Expedia guest review
Other trip Jul 4, 2012
A Traveler
US
5.0 / 5Outstanding
"helpful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The front desk went out of their way to find some information that I needed. There were three adults and three children in the room and we were comfortable. Plenty of places to eat in the area.
Genuine Expedia guest review
Other trip Jun 19, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Wonderful service and a beautiful hotel. However, few items like the bathtub wasn't working properly and there is nothing around if you would like to go to a restaurant or convenient store. Enjoyed the complimentary breakfast and will surely stay there again and recommend it to others.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Tina, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aejaz K Operations Manager
2 night family trip Apr 17, 2015
Tina
CA
4.0 / 5Excellent
"A Pleasant Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Staff was very friendly and courteous and made me feel welcome.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aejaz K Operations Manager
1 night trip Mar 6, 2015
A Traveler
CA
4.0 / 5Excellent
"Friendly staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good for the price and clean and friendly staff Breakfast was ok except some of it was like air line food - frozen and reheated ...but lots of fruit , good coffee , breads and yoghurt and casual spaces for chilling out and free newspapers Overall good value for money
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveler, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aejaz K Operations Manager
Other trip Feb 14, 2015
A Traveler
CA
5.0 / 5Outstanding
"just a review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
all good but a very small section for breakfast ...it was too cheap they served ..... and coffee was horrible
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night business trip Jan 3, 2015
A Traveler
CA
4.0 / 5Excellent
"Great staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is the second time that my family has stayed at this hotel and both experiences have been positive. The staff were very friendly and attentive.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
Other trip Jan 2, 2015
A Traveler
CA
4.0 / 5Excellent
"better than expected"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the room and location turn out better than i expected. the location is near to asian cuisines, and the staff (esp breakfast manager) were friendly. overall, it was all satisfying.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveler, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
Other trip Dec 28, 2014
joe
SG
4.0 / 5Excellent
"nice stay but pool a bit lacking"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
have stayed a few times. Will return. clean, relatively quiet, and having small siting area aside from bedroom was nice for parent tv time after bedtime for toddler. gym was basic but machines were good. pool is a bit disappointing but better than nothing when toddler wants to swim. Generally good experience and convenient to local area
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveler, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
Other trip Dec 12, 2014
ken
CA
4.0 / 5Excellent
"Make sure your not next to the elevator!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great except we were put right next to the elevator so at 5am on wards the elevator went up and down and the noise was terrible just kept me and my kids awake... So not a good night sleep !!!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Lucy, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night family trip Dec 5, 2014
Lucy
CA
3.0 / 5Good
"Better Coffee"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel and room were nice, but the coffee and breakfast was not as good as other Hotels on par with them.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Karen, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night romance trip Dec 5, 2014
Karen
CA
4.0 / 5Excellent
"Vexer clean. Seems recently renovated."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Pleased with conditions. Expected less. Staff friendly and helpful with giving directions.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
Other trip Nov 20, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great stay, the staff are excellent and very accommodating.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear CC, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
Other trip Nov 20, 2014
CC
CA
5.0 / 5Outstanding
"Very enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Lovely hotel. Not huge. lots of parking. Breakfast buffet was great and everything was tasty. Service was fast and friendly. Hotel was very clean. We would stay again for sure.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Christina, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
2 night business trip Oct 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"no complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
happy to have the pool but really missed a hot tub
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveler, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night trip Oct 18, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice and clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for 2 nights. Location is good. Overall it was a good experience.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The maid did not put in coffee in the room. Room cleaning time is quite late in the afternoon.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
3 night trip Oct 3, 2014
A Traveler
CA
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was very well kept, clean. Loved that their was a stand-up shower instead of a bathtub. The bed was VERY comfy and loved the sheets and duvet. I was bit disappointed in the continental breakfast given I have stayed at a Holiday Inn Express in UK twice before and the foot there is MUCH better. Pancake machine was not working for 2 of my 3 nights there. They had no fresh fruit or fresh cheese. Otherwise, overall happy with hotel and with location!
Genuine Expedia guest review
Other trip Sep 30, 2014
S
CA
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed the ability to put 5 full grown women in the room and not crowd each other out. Breakfast was awesome. I am celiac and brought my own breads, etc. Was able to use the toaster and microwave for my breakfast.
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
CA
5.0 / 5Outstanding
"More than I expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Relaxing time with my daughter. We did think there were to be jets in the room bath-tub and were a little disappointed that they were not there but the room was great.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
4.0 / 5Excellent
"Relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for the night and room was clean staff was great and experience was positive and I would stay here again!
Genuine Expedia guest review
Other trip Sep 26, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We are very satisfied with the service we recieved and would definetly come back here.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Norbert, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
5 night trip Aug 25, 2014
Norbert
MX
5.0 / 5Outstanding
"Exactly what I needed"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel and service was A1. Breakfast was very good and well replenished. The pool was not as clean. There was pieces of food and a sticker in the water at 9 am so maintenance and cleaning should have been done. So for what I needed, hotel was excellent; however the pool even though it was a plus, was not.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Ottawa, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night business trip Aug 31, 2014
Ottawa
CA
4.0 / 5Excellent
"Enjoyed our stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The beds were wonderful , as was the breakfast, we loved all the healthy choices, it was a little crowded. The room was very clean and had a large shower, my only complaint was that the tv was not very good.Lots of parking and lots of restaurants in walking distance. First time at Holiday Inn Express and would defiantly stay there again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Linda, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
2 night trip Aug 22, 2014
Linda
CA
4.0 / 5Excellent
"Fantastic mattress!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great stay, a/c worked well. Good brekkie in morning. Only downfall was the pool. It was overpowering with chlorine and salt, in fact, could still smell it on skin 2 showers later!
Genuine Expedia guest review
Other trip Aug 24, 2014
D
CA
4.0 / 5Excellent
"Nice accommodations!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Booked the extended suite and we were very pleased with it. Spacious, comfortable beds, and good value. We were a family of four and appreciated the extra room.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
CA
4.0 / 5Excellent
"Wedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was great and professional. Buffet breakfast was better than expected. Negative comment: choice of soft or hard pillows _ I wanted a medium )(when mentioned to staff in the morning I was advised that if I had called down they would hav3e accommodated me.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night trip Aug 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Over-all great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I rarely have issues at Holiday Inn Express'. My only complaint is my room ran out of hot water on my 1-night stay. Despite that, I would book again if I were to stay in the area.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Traveller, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night trip Aug 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Returning stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have been staying this hotel for years whenever we travel to Toronto.
Genuine Expedia guest review
Other trip Aug 5, 2014
Jane
CA
5.0 / 5Outstanding
"Kept coming back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This becomes our first choice of stay in Toronto. The hotel had a guest laundry and it is extremely convenient. The staff are very firendly and ready to provide all kinds of help.
Genuine Expedia guest review
Other trip Aug 1, 2014
Jane
CA
4.0 / 5Excellent
"Close to Canada's wonderland."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Kids love it but found the pool a little small. My wife and found the bed a little soft but we still enjoyed our stay.
Genuine Expedia guest review
Other trip Jul 26, 2014
bob
CA
3.0 / 5Good
"Not so nice"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We were 6, we advised every day to let us more towel because they are only leaving 3 towels but we only get 6 towels the last 2 days (we stay there 6 days) bed littery was not change really often and if you are a familly and you need place to move around forget it with the suite, you don't have any space to move around when you open the sofa bed you have les tha 5 inches to walk to go on you side of the sofa bed also for 6 you have only 2 drawers to put you stuff inside so you are leaving in your luggages everyday and the closet it a little place from 1 feet by one feet. For the pool, if you have kids, they will need swim glasses because the pool with the salt inside really burn the eyes and not only in the water, I was there to supervised my daughters and after 15 minutes, my eyes was burning.. If you forget to buy glasses for the pool, you can go behind the hotel you have the scuba 2000 stores (For myself I already bought that in Laval at LA boutique du plongeur but I see some persons going to that store for the mask for their kids.
Genuine Expedia guest review
Other trip Jul 25, 2014
Melanie
CA
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was in very good condition. We enjoyed the stay.
Genuine Expedia guest review
Other trip Jul 2, 2014
Lord
CA
4.0 / 5Excellent
"Great sunsets"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed being able to watch the sun setting over the northern view of Toronto.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
CA
4.0 / 5Excellent
"Pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed at this hotel for 1 nite. Staff very friendly. It was very clean the beds were very comfortable and the breakfast was very good . This was one of the better hotels I've stayed at. The price was very good as well. I would definitely recommend this hotel
Genuine Expedia guest review
Other trip Jun 21, 2014
maggie
CA
3.0 / 5Good
"Housekeeping Failure"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very small closet, housekeeping skipped making beds and providing towels during stay
Genuine Hotels.com guest review
7 night family trip Jun 7, 2014
CL
AS
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is great. Nice breakfast, great service, spacious and very comfortable. It is very well organized and the staff is incredibly friendly. It is one of the cleanest and most comfortable hotels I have stayed in.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Neil, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
4 night family trip Jun 1, 2014
Neil
CA
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was comfortable, cozy and clean with a simple and modern touch. The staff was helpful and great to us.
Genuine Expedia guest review
Other trip May 11, 2014
Antoinette
CA
4.0 / 5Excellent
"Easter Long Weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My family and I have stayed at this hotel on numerous occasions over the last few years. I applaud the hotel owners for maintaining the condition, cleanliness and overall upkeep of the property. Location is ideal and many amenities nearby. Breakfast service was good as my family was impressed with the service provided this time compared to the other stays. Swimming pool temperature could be raised a little more and please have additional baggage cart as I think the hotel always had 2 carts available. Overall, i'd recommend this hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Paul, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
2 night family trip Apr 19, 2014
Paul
CA
3.0 / 5Good
"Hotel for Business meeting."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked on line and ended up having an issue with my dates. The hotel with Expeadia would not let me change my dates. It was very frustrating. I ended up having to pay for nights that I did not need. Make this turned me off from booking with them again. Other then that the hotel was great. The manager was fantastic, the night shift help to find food when we arrived at 1am. I would stay again.
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
CA
5.0 / 5Outstanding
"Excellent Stay !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were here for a basketball tournament. Room was modern, and very clean. Staff were friendly and breakfast was fantastic. I would highly recommend.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Toronto - Markham
Dear Vince, Thank you for taking the time to leave our property a review regarding your experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We hope you will give us another opportunity to provide the exceptional service that Holiday Inn Express is known for. Sincerely, Aejaz K Operations Manager
1 night trip Mar 21, 2014
Vince
CA
5.0 / 5Outstanding
"Easy to find, close to Ont Science Centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the stay and continental breakfast was excellent. We had three of our grandkids with ages 14, 13, 7 they really liked the pool and nice size room.
Genuine Expedia guest review
Other trip Mar 17, 2014
Jake & Linda
CA
5.0 / 5Outstanding
"very clean and bright"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very good great morning breakfast lots of choices people working there were very pleseant
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
CA
4.0 / 5Excellent
"Hotel at reasonable price and facilities"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel close to the Richmond Hill Bus station which is very convenient. There is a direct bus to the airport which gets you there in about 20 minutes. The hotel has a indoor pool and fitness centre the equipment are modern and well maintained, however it is quite small. The room is reasonable sized with free wifi. Free coffee and tea 24 hours near the lobby.
Genuine Expedia guest review
Other trip Mar 14, 2014
tktlouie
AU
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