All hotels in Denver, Colorado, United States of America
1 room, 2 adults
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6951 Tower Road, Denver, CO, 80249, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 279 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.3
5.0 / 5Outstanding
"The Best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel has a great continental breakfast,courtyard area and location to airport! We luvvvvved it!
Genuine Hotels.com guest review
2 night trip Jul 27, 2014
Pat
US
4.0 / 5Excellent
"Nice for an airport hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Not much in this area, but if you want to be near the airport it's great. Free shuttle was a bonus
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Hilary
US
5.0 / 5Outstanding
"Great for what we needed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were staying overnight out and back. The room was great. The location convenient. Price was good too.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to share your stay with us. We are glad your stay fit your needs. Hope to see you again. AGM Staybridge Suites DIA
1 night trip Jul 20, 2014
Ed
US
4.0 / 5Excellent
"Would stay again."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very convenient to the airport. Well maintained hotel. Friendly and helpful staff.
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was great. However, when I booked the room I booked a king size bed. When I got there it was only a queen bed and they were booked up already. Otherwise, the room was nice, clean, and quiet and I had a great stay.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Very convenient for a quick business trip!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This was a great economy stop for a night, room was clean and somewhat comfortable. The location was excellent as I landed very late, got a rental car and checked in the hotel in a matter of 20 min. Very close to the airport and highways.
Genuine Expedia guest review
Other trip Jun 29, 2014
Roumen
US
5.0 / 5Outstanding
"Perfect for what it is"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
Stayed one night before flying out of Denver. Plenty of space, everything was clean, and they don't charge for things like Wifi or even laundry. The location is very convenient to the airport, but not in an actual neighborhood.
Genuine Hotels.com guest review
1 night business trip Jun 25, 2014
Brian
US
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The public areas of the hotel were nice, but our room felt small and the furniture & carpets were sort of grungy. I slept on the pullout sofa bed, which was short...I am of average height (almost 5'8"), and had to sleep at an angle to keep my feet from pressing up against a bureau all night. This was just a one night stop before flying out of DEN, so we really didn't need or use the kitchenette. On the upside, it was fully stocked with clean dishes, the hotel is conveniently close to the airport, and has a free airport shuttle that runs every hour.
Genuine Expedia guest review
Other trip Jun 26, 2014
Rachel
US
5.0 / 5Outstanding
"Wonderful staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Pam is an absolute gem! This hotel Will surpiize you . Great breakfast,wonderful front desk stafff, close to the airport. Stay here and you will be so pleased at the comfort and value You will find.
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
US
3.0 / 5Good
"clean and functional"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We were flying out of Denver early Monday and needed a place to stay near the airport. This hotel fit the bill. The room was comfortable and clean, and very quiet. Breakfast was yummy and convenient.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to share your stay with us and others. We are glad to hear that your hotel hit your needs. Thank you for letting us know that your found the breakfast to be tasty. Sincerely, AGM Staybridge Suites DAI
1 night trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Good stay great service
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to share your review with us and Expedia. We are happy you enjoyed your stay and the service. We hope to see you again soon.
1 night business trip Jun 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
WE WERE STRANDED IN DENVER AND THE HOTEL EXPERIENCE WAS THE ONLY PLEASANT THING THAT HAPPENED THAT NIGHT
Genuine Expedia guest review
Response by Staybridge Suites Denver Airport
WE are so glad we could help improve your night. Please know your always welcome! Sincerely, AGM Staybridge Suites DIA
Other trip May 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Very homey!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place is perfect if you are in long trips due to it's kitchen which is equipped with more than you need! They also give you makeup removers and popcorn! So nice :)
Genuine Expedia guest review
Other trip Apr 27, 2014
Flight Attendan
US
5.0 / 5Outstanding
"Great hotel for one night or extended stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely cozy room, comfy beds and well equipped kitchen. Good breakfast!
Genuine Hotels.com guest review
1 night family trip Apr 11, 2014
Ac
US
5.0 / 5Outstanding
"convenient to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
comfortable with friendly staff
Genuine Hotels.com guest review
1 night trip Mar 28, 2014
A Traveler
US
2.0 / 5Fair
"Easy to find Motel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
When we checked into our motel on Friday afternoon 3/21/14 our rooms were ready for us and we were able to check in early. When we came back to the motel that evening when we walked into one of our rooms it smelled like smoke. We contacted the front desk and they were going to have to have maintenance come up and check it. We were also not able to get the fan to quit blowing cold air and they were going to check that as well. We waited and waited for someone to come and they never showed up. We called back down and maintenance was gone for the night. They sent up another staff member (Frank). When he walked into the room he said he couldn't smell anything. So they didn't do anything about the smell. He also checked the fan and shut the control off on the wall and made sure it was off on the fan. He told us it had to cycle around before it would shut down. It ran all night. We covered it with cushions from the couch to block the cold air. When we spoke with the front desk Saturday morning. They told us there wasn't anything they could do since we had booked thru Expedia unless I wanted to join their rewards program. Which I did not. The smell never went away, because none of the motel staff said they could smell it. They were able to get the fan to shut down. If was frustrating since we had booked thru Expedia that there was nothing the motel could do for us. Will I use Expedia again, it's hard to say.
Genuine Expedia guest review
Other trip Mar 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Overall very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Bought the night via the "surprise me" hotel feature. Needed hotel shuttle to airport and free wi fi and breakfast and got all of that. Everyone of the staff was very pleasant. Van Driver, Front Desk, Breakfast staff all very nice, welcoming, and accommodating. Great rate. For a quick last minute stay it fit the bill perfectly... Although its an extended stay property, it suited us just fine for this quick airport overnight. The only thing I would say needed improvement is the bedding could be a little nicer. The mattress I slept on was just okay, not outstanding. In comparison to a courtyard or Hampton, the comfort level of the bedding was just below that. Not a deal breaker, but just something I think they could improve on.
Genuine Expedia guest review
Other trip Mar 10, 2014
Terry
US
5.0 / 5Outstanding
"Would Gladly Have Stayed Longer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I spent a night here because we had an early flight and wanted to be near the airport. We were in and out within six hours but the room was so comfortable I would have gladly stayed much longer.
Genuine Expedia guest review
Other trip Mar 3, 2014
Greg
US
5.0 / 5Outstanding
"Convenient to Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly and efficient hotel. They made the stay very nice.
Genuine Hotels.com guest review
1 night trip Feb 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, comfortable, convenient, and good staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only stayed 1 night, lots of other hotels around, bed was comfortable, flew out early and had fruit and muffin waiting for me to take when I left in the morning. Great stay
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
Nic
US
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was clean with comfortable furnishings. Bed linens and towels were very nice. Quite a bargain for the rate. Would definitely stay here again. Staff very friendly and shuttle service was very prompt.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to share your stay with us. We are pleased to be able to meet your needs. Please know your wellcome anytime! Sincerely, AGM Staybridge Suites DIA
1 night trip Feb 8, 2014
Karen
US
5.0 / 5Outstanding
"Excellent new hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A very pleasant one night stay. The hotel looks like and smells brand new. The room was comfy and spacious with a refrigerator and kitchen.
Genuine Expedia guest review
Other trip Feb 10, 2014
Joel
US
5.0 / 5Outstanding
"great find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was immaculate. The breakfast substantial. The service super friendly. Restaurants nearby. Only negative is that the shuttle to the airport only runs once and hour.
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
Eva
US
5.0 / 5Outstanding
"Excellent In Every Way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in town, from Montana, for the birth of our first grandchild. The other guests in our room included the baby's aunt from New York, the great grandma from Nebraska, and the great-great grandma from Wyoming. We had a 5 Generation gathering! The hotel staff was very attentive & professional, our room was always clean and ready for our return from the hospital, the continental breakfast was always hot, fresh, and delicious, and the hotel location was convenient and in a quiet neighborhood.
Genuine Hotels.com guest review
3 night trip Feb 2, 2014
D&C Lattin
US
5.0 / 5Outstanding
"Comfortable, Near Airport, Great breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great wedding night stay before flying out on honeymoon.
Genuine Expedia guest review
Other trip Feb 6, 2014
Doug
US
5.0 / 5Outstanding
"Convenient to Denver Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable with all and more amenities needed for overnight stay--very reasonably priced. Would definitely stay there again.
Genuine Expedia guest review
Other trip Feb 3, 2014
Savannah
US
4.0 / 5Excellent
"Place to stay for airport access"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Second year staying here for close access to Denver airport. Very convenient, free shuttle, nice evening meal with beer and wine at no cost. Will be staying here anytime I need to fly out the next morning from Denver.
Genuine Hotels.com guest review
1 night trip Jan 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasantly surprised at the quality and comfort level that we received. We will definitely return to this hotel when next our needs run this way.
Genuine Hotels.com guest review
1 night trip Dec 28, 2013
W.R.Holmes
US
5.0 / 5Outstanding
"Perfect place near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very impressed with the staff, the evening social and the breakfast buffet.
Genuine Hotels.com guest review
1 night trip Jan 1, 2014
Jim and Heidi Michaels
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very accommodating and helpful with airport shuttles. Rooms nice and clean.
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here on Christmas night right before a flight. What a great place! Clean well equipped rooms , nice staff, a good little dinner meal and excellent breakfast buffet the next morning. I would stay here again in a heartbeat.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
We are so happy we had the chance to have you as our guest during your busy holiday season. Thank you for taking the time to share your stay with others future potential guests. We hope to see you again real soon! Sincerely, AGM Staybridge Suites DIA
1 night business trip Dec 25, 2013
Lydia
US
4.0 / 5Excellent
"Close to DIA"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would stay again. Christmas dinner was tasty.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to fill out this review and let others know about your stay. We look forward to having you as a guest again. Sincerely, AGM Staybridge Suites SIA
1 night family trip Dec 25, 2013
A Traveler
US
4.0 / 5Excellent
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived on Christmas Day near midnight and ended up needing a larger room as we had 4 guests instead of the initial 2. The lady at the check in desk was very friendly and very accommodating. She gave us a complimentary upgrade for no extra cost and moved us into a family room which was perfect.
Genuine Expedia guest review
Other trip Dec 27, 2013
Nicolas
US
5.0 / 5Outstanding
"Perfect! Would not change anything.. :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
When I made reservations I almost got something more showy/flashy in the pictures, and star rating. That would not have been necessary. This hotel was spotless clean, and my room was a perfect 10. Everything I needed and more, and breakfast was very good too, nice selection, and all the food was fresh.
Genuine Expedia guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to let others know about your stay. Our guests like being able to read reviews when they are looking for a nice place to stay. We value your time and effort put forth to help others decide on where they should stay. Thank you for letting us know that we are doing things right. We look forward to seeing you again! Sincerely, AGM Staybridge Suites DIA
Other trip Dec 1, 2013
Vince
US
4.0 / 5Excellent
"quick trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was fine, only there long enough to sleep a few hours.
Genuine Hotels.com guest review
1 night trip with friends Nov 17, 2013
ronnie
US
3.0 / 5Good
"A bit rough"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was just fine for a one night stay. The room was a bit cramped and the carpet has obviously been damaged and just glued. Water pressure in the shower was very low and staff was not friendly at all.
Genuine Expedia guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to review our hotel and your stay with us. We take your concerns seriously and are looking into the water preasure. We are also scheduled to get new carpet for the rooms early 2014. We hope you will be able to come back and enjoy the changes we made. Sincerely, AGM Staybridge Suites DIA
Other trip Nov 4, 2013
Travel A Bit
US
5.0 / 5Outstanding
"Near to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent place to stay... room was clean, friendly staff, it was quiet, 20miles from downtown
Genuine Hotels.com guest review
5 night trip Oct 27, 2013
Kiran
US
2.0 / 5Fair
"Offered a wake-up call then didn't deliver!!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The facility was nice. The people seemed nice. But when we missed our flight because the wake-up call that was offered to us didn't come through we weren't real happy about that......
Genuine Hotels.com guest review
1 night trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location for Frontier Airlines!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed it! Thank you!
Genuine Hotels.com guest review
2 night business trip Oct 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with reasonable rates!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms were very nice and clean, alot of space. Hotel personnel was very friendly and helpful, clean indoor pool and appreciated the complimentary laundry facility and complimentary breakfast! Will definitely stay again in the future when in the area.
Genuine Hotels.com guest review
2 night trip Oct 25, 2013
Tara
US
5.0 / 5Outstanding
"Staybridge at DIA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I drove in from Minneapolis and arrived around 4:00 am, tired, worn out and exhausted. Check in time was not until 3:00 pm, but the clerk let me check in anyway. She was polite and very understanding. I am still here for a month and the staff is fantastic! They have a meet and greet weeknights with free food beer and wine and it is a great way to unwind. I would absolutely recommend this hotel, they get a 6 star rating from me!
Genuine Hotels.com guest review
1 night business trip Oct 19, 2013
Stephen
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is really nice. The room was big (bedroom off living room with kitchenette) and CLEAN. The lobby, breakfast room (has restaurant style buffet with eggs and sausage bar) and other areas look like new. Excellent value for the price. Located in quite area with other hotels and mostly fields nearby. Quite. I would stay here again.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
Stuart
US
4.0 / 5Excellent
"close to Denver airport...great place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had spent a week in beautiful Steamboat Springs but didn't want to drive from there very early Sat, a,m, to catch our flight. So stayed here the night before we left for Minneapolis ad it was great. Nice hot breakfast buffet in the morning and very friendly staff.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Fine for what it was"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Got this room for a discounted price - well worth the stay. Nice kitchenette in the room. Comfy bed, and other furniture. Very clean
Genuine Hotels.com guest review
1 night trip Oct 14, 2013
A Traveler
US
4.0 / 5Excellent
"Business as usual`"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice facility that offers the conveniences of the larger facilities but at a more reasonable cost. Great for Business Road Warriors like myself!
Genuine Hotels.com guest review
1 night trip Oct 15, 2013
Martin
US
5.0 / 5Outstanding
"great airport stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Good value. Wonderful breakfast. Clean room. Friendly service.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for the kind comments. We hope you will be coming back to stay with us again! Sincerely, AGM Staybridge Suites DIA
1 night trip Sep 27, 2013
drummel
US
3.0 / 5Good
"close to DIA"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
it was okay but they only run the shuttle every hour which didn't work for me. Every 1/2 hour would be better.
Genuine Hotels.com guest review
Response by Staybridge Suites Denver Airport
Thank you for taking the time to share your experience with others. We do have our shuttle run every hour due to the construction at DIA, and to allow our driver to get everyone to their destination on time. We hope you got to your plane in plenty of time. Sincerely, AGM Staybridge Suites DIA
1 night trip Sep 20, 2013
A Traveler
US
3.0 / 5Good
"Comfortable rooms, but disappointed with check-in"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked a two bedroom suite through hotels.com for 5 people. However, when checking-in, we were told that since we booked the rooms externally through hotels.com, only a reservation is guaranteed and not the room type. We were put up in a single room with 2 double beds instead. Before confirming the booking with hotels.com I had called up Staybridge suites to confirm the availability of the 2 bedroom suite, so I am pretty sure the room was available at least at the time of booking. But when we were checking in at the counter, we were flatly told the 2 bedroom suites were no longer available. No explanation was given as to why we were put in a lower priced room when we paid for a 2 bedroom suite as well. After what seemed like a long phone call to hotels.com, somehow vacancy for a 2 bedroom suite magically opened up and we could shift hotel rooms. The last thing we wanted was check-in hassles, especially at what was equivalent of 2am EST, after a long day at work. The room facilities, breakfast and shuttle service were very good. We even ended up extending our stay to one more day because of floods in Colorado. However, the check-in experience definitely overshadowed these small positive experiences. My recommendation to other travelers would be to double check with the hotel if your room choice will be honored when booking externally.
Genuine Hotels.com guest review
1 night trip with friends Sep 14, 2013
Bharath
US
5.0 / 5Outstanding
"Great apartment style"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was very comfortable. I booked a one king suite but the hotel had none available and gave me a one king plus two queen suite. The bed was very comfortable. The breakfast was good, although there was a minor issue with the waffle maker. The required batter for the machine was pre-filled in cooled sealed plastic cups (which is not a problem), but there was not enough batter in the cups to make a good waffle. The breakfast employee should place more batter in the cups :-) The hotel has a fitness room with various machines, and it also has a pool. There are four washing machines and dryers available to guests at no charge. Detergent and dryer cloths are for sale at the hotel's mini-market that is positioned next to the front desk. Very convenient! All-in-all, we had a great stay here and would definitely come back if we're in the area.
Genuine Hotels.com guest review
1 night romance trip Sep 16, 2013
Sven
US
4.0 / 5Excellent
"Location convenient to airport travel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Location convenient to airport travel. Nice facilities and staff. no complaints, very satisfied.
Genuine Hotels.com guest review
1 night business trip Sep 11, 2013
Steve
US
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