All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAv Paseo De La Victoria, 4202 Col. Partido Iglesias, Ciudad Juarez, CHIH, 32528, Mexico, ‏‎855-239-9222
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4.4 / 5Excellent

Score breakdown (from 46 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.3
5.0 / 5Outstanding
"best stay in along time."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent.staff very profesional.arely and front desk staff are the best.shuttle driver autor was excellent.food was good.overall great experience.
Genuine Hotels.com guest review
6 night business trip May 10, 2015
Dwane
US
5.0 / 5Outstanding
"great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone in the hotel was friendly and welcoming. We had absolutely no issues. The complimentary breakfast was great, it was small buffet and everything delicious. The hotel is very conveniently located to walk to the consulate or any other consulate appointment. The shuttle took us to the airport, you just have to book it with anticipation. And the shuttle can take you to any appointment as well if you rather not walk.
Genuine Hotels.com guest review
4 night business trip Apr 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was friendly and helpful
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Thanks so much for your comments Hope to see you soon. Sub Gerente General/AGM Ramón Colmenero
1 night family trip Feb 14, 2015
SILVESTRE
US
5.0 / 5Outstanding
"All good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Was there to get my wife her visa. You were located within walking distance of all of her appointments. The stay was great, no problems. I will recommend your hotel to anyone. Had a great stay. Thank you. P.s my wife received her visa.
Genuine Hotels.com guest review
5 night family trip Feb 8, 2015
Robert
US
5.0 / 5Outstanding
"Safe place !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Used this hotel before, staff is very helpful and accommodating, thank u guys !
Genuine Hotels.com guest review
6 night business trip Feb 5, 2015
Joanna
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel room is clean. But have no Air conditioner cover and TV Remote controller.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We thank you gladly your review Ofcourse we are going to take care of the TV remote Controller.
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
awesome wait staff, secured parking, good large clean rooms, and a very good breakfast.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We kindly appreciate your review Hope to see you soon Ramon Colmenero Assistant General Manager
5 night business trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thumbs up!! :)
Genuine Hotels.com guest review
1 night romance trip Sep 19, 2014
Linda
US
5.0 / 5Outstanding
"Close to place of interest."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very peaceful and enjoyable for the personal kind of business I do.
Genuine Hotels.com guest review
3 night trip Sep 16, 2014
Danny D.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was r second time stsying very good hotel and staff
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We thanfuly appreciate your review. I hope to have you again in our Hotel. Ramon Colmenero Guest Service Manager
Other trip Sep 5, 2014
A Traveler
US
1.0 / 5Poor
"Less than average"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Internet was not working. Room batrhroom was smelly. Same exact items for breakfast every day. They forgot to ckean the room early and came in the afternoon. Old looking carpet and decorations in main areas. Smelly carpet. Elevator with broken buttons. The only good thing was the neighborhood, but for the price we paid, the quality was really poor. Next time we are staying in another place that are in the same neigborhood or even closer to wat we need. And even cheaper. This was the las time we stay there and have been staying there for quite a while.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Dear Guest, Please note our concerned about your expectations. We are working hard to satisfy our guest needs and making some changes in our stablishment, We are renewing our Elevator and improving some variaety in our Breakfast. We will be please to have you again. Sincerely Ramon Colmenero Guest Service Manager
3 night business trip Jul 30, 2014
Nancy Torres
US
4.0 / 5Excellent
"Nice hotel, close to U.S. Consulate and mall"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was very great and hospitable. Made us feel comfortable and very helpful when needed. Rooms were kept clean and overall hotel was clean and nice. No complaints.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We really thank your time Jaime. We will make sure to work hard to keep bringing a good experience for our guest
Other trip May 4, 2014
jaime
US
5.0 / 5Outstanding
"Exelent!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
was a very good choice i recomend the hotel, staff and general was good atention!!
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We want to thank your precious time riviewing us in Expedia. We hope to have you again with us.
Other trip Apr 9, 2014
Luis
US
3.0 / 5Good
"Was ok"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Washed clothes and had a pair of pants stolen. Other than that it wasn't that bad
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We really appreciate you time writing this review. This will help to ensure an optimal experience. My best regards.
5 night business trip Feb 20, 2014
RF
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast was very good, room nice and clean, friendly staff
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We really appreciate your coments Veronica. We hope to have you again with us.
4 night business trip Jan 3, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I received fresh water every morning. The breakfast buffet was included and very good . Excellent hotel staff and service, very informative. The hotel even provided a ride to the airport free of charge.
Genuine Expedia guest review
Other trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family had an excellent experience with the amazing service from this hotel for my husband's visit to the Consulate.
Genuine Expedia guest review
Other trip Oct 18, 2013
Carol
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really good hotel. Perfect location from where needed to be. Mall across street perfect! Highly recommend it and would probably stay there again.
Genuine Expedia guest review
Other trip Jul 10, 2013
Sonia
US
5.0 / 5Outstanding
"Peaceful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All the staff are very kind and helpful. I recommend thise place to any one. Very clean and peaceful.
Genuine Expedia guest review
Other trip Jul 7, 2013
fishy
US
4.0 / 5Excellent
"Good experience!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a very comfortable safe place. In a very convenient place for consolate services.
Genuine Expedia guest review
Other trip Jan 12, 2013
Ana
US
5.0 / 5Outstanding
"The only place I would stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was safe and clean and the staff were wonderful. It is the only place that I would stay when returning to the area. We were treated with care and respect and thoroughly enjoyed our stay. Cannot say enough good things about the hotel and its staff. Excellent service.
Genuine Expedia guest review
Other trip Dec 16, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i am an american and i was very nervous about being in juarez but it was great plain and simple. if you have to be in juarez this is the place you should stay
Genuine Hotels.com guest review
5 night business trip Dec 1, 2012
jo
US
5.0 / 5Outstanding
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All personnel very kind and helpful. Very close to American Consulate.
Genuine Hotels.com guest review
6 night trip Sep 9, 2012
Enrique
US
4.0 / 5Excellent
"Small rooms high prices good staff and clean rooms"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is close to the consulate which is a plus. The staff for the most part are friendly. Rooms are small prices are high. Not enough computers in the business area.
Genuine Expedia guest review
Other trip Aug 23, 2012
A Traveler
US
5.0 / 5Outstanding
"wonderful hotel for the Family,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My experience was wonderful, specially the maintenance's employees were so polite. only a little details is that the AC din't work properly
Genuine Expedia guest review
Other trip Aug 16, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great Service Staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location and good service staff, I will come again
Genuine Hotels.com guest review
6 night business trip Sep 21, 2014
LO
AS
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was good experience
Genuine Hotels.com guest review
2 night trip Sep 17, 2014
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Hotel Cómo y trato amable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fue muy breve pero placentera, amable servicio del personal. Las camas muy buenas.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Agradecemos mucho sus comentarios. Le aseguramos que trabajamos arduo para poder brindar un excelente servicio a nuestros huéspedes. Esperamos tenerle de regreso Ramón Colmenero Sub Gerente General
Other trip Jan 12, 2015
A Traveler
MX
1.0 / 5Poor
"Roban en ese Hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Pésimo, cuando salí a trabajar y regrese al hotel me faltaban cosas en mi cuarto y su única respuesta era : upss ya las buscamos y no las encontramos . Pésimo hotel !!! Roban
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Manuel. Es una pena para nosotros que haya perdido su objeto. lamentablemente por nuestras políticas de nuestra empresa, El Hotel no se hace responsable por cualquier objeto olvidado. Esperamos tenerle de vuelta y brindarle nuestro servicio. Sin mas me despido y quedo a sus ordenes. Ramón Colmenero Guest Service Manager
1 night business trip Dec 7, 2014
Manuel
MX
5.0 / 5Outstanding
"Excelente servicio y trato"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me parece una buena opción, dan un trato amable, excelente servicio y el hotel es muy comodo
Genuine Hotels.com guest review
2 night business trip Aug 27, 2014
Rene Castanon
MX
4.0 / 5Excellent
"Muy buena opción cerca del consulado."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
En general nos atendieron muy bien. Su 'business central' esta muy accesible y nos dejaron imprimir y sacar copias sin costo alguno. Puedes ir caminando al consulado y a las clínicas médicas autorizadas por el consulado. Puedes pedir servicio a cuartos de los restaurantes Dennys y Great America. Hay un Extra a tres cuadras, un Starbucks y un Wendy's. El personal es muy amable y puedes apartar la 'van' con tiempo para transportArte a donde quieras. El único detalle a que se tardan mucho en 'hacer el cuarto' y en las esquinas, la alfombra se ve con mucho polvo. El desayuno esta muy rico!
Genuine Expedia guest review
Other trip Aug 17, 2014
Mexico, DF
MX
5.0 / 5Outstanding
"Excelente ubicacion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Todo excelente, la ubicación cerca del Aeropuerto.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Viajero Agradecemos realmente sus comentarios. Esperamos tenerle de vuelta. Ramón Colmenero Guest Service Manager
1 night business trip Jul 11, 2014
A Traveler
MX
3.0 / 5Good
"excelente ubicacion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
tranquila porque esta muy cerca de donde tenía que ir
Genuine Hotels.com guest review
1 night business trip Jun 15, 2014
A Traveler
MX
5.0 / 5Outstanding
"agradable cerca de donde yo necesitaba estar."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
plus transporte del hotel a aereopuerto y para otro tipo de necesidad también, excelente confianza con el personal trato digno,amable y respetuoso
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimada Raphaela, Agradezco muchisimo su tiempo en escribir con nuestros compañeros de Expedia. Sus comentarios son muy valiosos y esperamos poderle servir de nuevo. Gracias
Other trip Mar 28, 2014
Raphaela
MX
4.0 / 5Excellent
"buen servicio en general"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
confortable
Genuine Hotels.com guest review
2 night trip Feb 18, 2014
Alberto Mora
MX
5.0 / 5Outstanding
"Excelente ubicación"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena un lobby excelente todo muy bien
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Reynaldo. Le agradezco sus comentarios. Esperamos tenerle de vuelta.
4 night business trip Jan 20, 2014
A Traveler
MX
4.0 / 5Excellent
"Muy agradable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Es muy importante el sentir que el personal se esmera en darte la atencion y buen servicio . Muchas gracias por hacerme sentir que valoran bien a los clientes.
Genuine Expedia guest review
Other trip Oct 15, 2013
A Traveler
MX
5.0 / 5Outstanding
"Conveniente para tus tramites en el consulado."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Limpio y ordenado, el personal muy amable desde la recepcion hasta el check out.
Genuine Expedia guest review
Other trip Jul 2, 2013
HArias
MX
4.0 / 5Excellent
"Centrico y para moverse con facilidad a otros punt"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bien, comoda y solo falta que se esmeren en la limpieza sobre todo los detalles de limpiar y aspirar los rincones.
Genuine Hotels.com guest review
Other trip Oct 1, 2012
A Traveler
MX
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
8 night family trip May 7, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We Appreciate your coments. Thanks so much. Sub Gerente General / AGM Ramón Colmenero
4 night romance trip Feb 2, 2015
carla
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night romance trip Nov 30, 2014
Juanita
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Apr 15, 2015
flavio
PE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Aug 24, 2012
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 23, 2012
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip Aug 12, 2012
A Traveler
MX
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