All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Av Paseo De La Victoria4202 Col. Partido Iglesias, Ciudad JuarezCHIH32528Mexico, ‏‎855-239-9222
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 80 reviews)

  • Location
    Great location
  • Cleanliness
    Clean
  • Food
    Delicious food
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • WiFi
    Good internet service
5.0 / 5Outstanding
"Tranquilo"
Todo estuvo como lo planeamos, el hotel está en muy buena zona, muy tranquilo.
Genuine Hotels.com guest review
1 night business trip Jun 25, 2015
Miguel
MX
5.0 / 5Outstanding
"Lo Mejor para a Trámites en el Consulado"
Lo Recomiendo como el Mejor Hotel de la zona...es muy seguro y siempre fueron muy amables.
Genuine Hotels.com guest review
7 night business trip Jul 31, 2015
Mauricio
US
4.0 / 5Excellent
"En general bien"
Muy cerca del consulado. Check in rapido. Personal amable. Buen desayuno caliente. El precio un poco alto pero con el desayuno compensa. Tranquilo. Seguro. Bien la cama. Alberca pequeña, agua fria.
Genuine Expedia guest review
Other trip Jul 16, 2015
Felipe
MX
5.0 / 5Outstanding
"MUY RECOMENDABLE"
EXCELENTE EN TODOS LOS ASPECTOS...
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
RICARDO
MX
5.0 / 5Outstanding
"super recomendable"
excelente en todos los aspectos...
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
ricardo
MX
4.0 / 5Excellent
"Ubicacion prfecta y personal muy atento"
Fui a mi entrevista en el Consulado de Estados Unidos el pasado 22 de Junio de 2015; la ubicacion del hotel es excelente ya que el Consulado queda a una cuadra y frente al hotel esta el Centro Comercial Misiones que tiene desde Liverpool, Sanborns, comida rapida, cines, etc. Lllegue un domingo a las 10:00 a.m. y aun cuando el check in es a las 3:00 p.m., el personal de la recepcion del hotel fue muy amable y me pude instalar en mi habitacion aun cuando era muy temprano. Aun cuando no pude probar el desayuno, se veia muy buueno, huevos revueltos, chilaquiles, frijoles, pan, leche, cafe, etc. Mi hhabitacion era suficientemente amplia y contaba con wifi sin costo extra.
Genuine Expedia guest review
Other trip Jun 30, 2015
Claudia
MX
5.0 / 5Outstanding
"Muy bueno"
Muy bien, de maravilla
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
Alfonso
MX
5.0 / 5Outstanding
"Hotel Cómo y trato amable"
Fue muy breve pero placentera, amable servicio del personal. Las camas muy buenas.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Agradecemos mucho sus comentarios. Le aseguramos que trabajamos arduo para poder brindar un excelente servicio a nuestros huéspedes. Esperamos tenerle de regreso Ramón Colmenero Sub Gerente General
Other trip Jan 12, 2015
A Traveler
MX
1.0 / 5Poor
"Roban en ese Hotel"
Pésimo, cuando salí a trabajar y regrese al hotel me faltaban cosas en mi cuarto y su única respuesta era : upss ya las buscamos y no las encontramos . Pésimo hotel !!! Roban
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Manuel. Es una pena para nosotros que haya perdido su objeto. lamentablemente por nuestras políticas de nuestra empresa, El Hotel no se hace responsable por cualquier objeto olvidado. Esperamos tenerle de vuelta y brindarle nuestro servicio. Sin mas me despido y quedo a sus ordenes. Ramón Colmenero Guest Service Manager
1 night business trip Dec 7, 2014
Manuel
MX
5.0 / 5Outstanding
"Excelente servicio y trato"
Me parece una buena opción, dan un trato amable, excelente servicio y el hotel es muy comodo
Genuine Hotels.com guest review
2 night business trip Aug 27, 2014
Rene Castanon
MX
4.0 / 5Excellent
"Muy buena opción cerca del consulado."
En general nos atendieron muy bien. Su 'business central' esta muy accesible y nos dejaron imprimir y sacar copias sin costo alguno. Puedes ir caminando al consulado y a las clínicas médicas autorizadas por el consulado. Puedes pedir servicio a cuartos de los restaurantes Dennys y Great America. Hay un Extra a tres cuadras, un Starbucks y un Wendy's. El personal es muy amable y puedes apartar la 'van' con tiempo para transportArte a donde quieras. El único detalle a que se tardan mucho en 'hacer el cuarto' y en las esquinas, la alfombra se ve con mucho polvo. El desayuno esta muy rico!
Genuine Expedia guest review
Other trip Aug 17, 2014
Mexico, DF
MX
5.0 / 5Outstanding
"Excelente ubicacion"
Todo excelente, la ubicación cerca del Aeropuerto.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Viajero Agradecemos realmente sus comentarios. Esperamos tenerle de vuelta. Ramón Colmenero Guest Service Manager
1 night business trip Jul 11, 2014
A Traveler
MX
3.0 / 5Good
"excelente ubicacion"
tranquila porque esta muy cerca de donde tenía que ir
Genuine Hotels.com guest review
1 night business trip Jun 15, 2014
A Traveler
MX
5.0 / 5Outstanding
"agradable cerca de donde yo necesitaba estar."
plus transporte del hotel a aereopuerto y para otro tipo de necesidad también, excelente confianza con el personal trato digno,amable y respetuoso
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimada Raphaela, Agradezco muchisimo su tiempo en escribir con nuestros compañeros de Expedia. Sus comentarios son muy valiosos y esperamos poderle servir de nuevo. Gracias
Other trip Mar 28, 2014
Raphaela
MX
4.0 / 5Excellent
"buen servicio en general"
confortable
Genuine Hotels.com guest review
2 night trip Feb 18, 2014
Alberto Mora
MX
5.0 / 5Outstanding
"Excelente ubicación"
Muy buena un lobby excelente todo muy bien
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Estimado Reynaldo. Le agradezco sus comentarios. Esperamos tenerle de vuelta.
4 night business trip Jan 20, 2014
A Traveler
MX
4.0 / 5Excellent
"Muy agradable"
Es muy importante el sentir que el personal se esmera en darte la atencion y buen servicio . Muchas gracias por hacerme sentir que valoran bien a los clientes.
Genuine Expedia guest review
Other trip Oct 15, 2013
A Traveler
MX
5.0 / 5Outstanding
"Conveniente para tus tramites en el consulado."
Limpio y ordenado, el personal muy amable desde la recepcion hasta el check out.
Genuine Expedia guest review
Other trip Jul 2, 2013
HArias
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jan 6, 2016
Sonia
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jan 3, 2016
Adrian
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Dec 28, 2015
Adrian
US
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Nov 29, 2015
Doris
US
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Nov 1, 2015
guadalupe
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip Oct 26, 2015
Ramona Virgen
MX
5.0 / 5Outstanding
"Exelente"
Genuine Expedia guest review
Other trip Oct 18, 2015
saguitarious
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Sep 19, 2015
Maricela
US
3.0 / 5Good
Genuine Hotels.com guest review
8 night family trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Apr 15, 2015
flavio
PE
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
We Appreciate your coments. Thanks so much. Sub Gerente General / AGM Ramón Colmenero
4 night romance trip Feb 2, 2015
carla
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night romance trip Nov 30, 2014
Juanita
US

TripAdvisor reviews for Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones

Overall rating:Based on 64 traveler reviews

Most recent traveler reviews:

Overall Rating
"Bad wifi "
04/26/16 pataeperrro McAllen, Texas
Wifi service is very bad. Business hotels simply can't afford to provide such a bad internet service. On the other hand, the hotel is clean and affordable. El servicio de internet es bastante malo en este hotel. Si viene de negocios, prepárese a estar incomunicado.
Overall Rating
"Could be better"
02/21/16 Claudia D
Stayed here for a couple of nights. The location is great, within walking distance to mall, consulate, and several restaurants. Breakfast was good and the eating area was always clean. The rooms could be cleaner though. The t.v. would loose signal constantly and it was very bad quality. The front counter staff could be a bit friendlier as well with all the guest not only if you are an ihg member.
Overall Rating
"Excellent location!"
02/09/16 Sergio A
This Hotel its very well located, you have a shopping center just across the street and a lot of restaurant options nearby. Also the airport its just a few minutes from the hotel. You have the typical business breakfast and with good capacity. The rooms are very comfortable.
Overall Rating
"Excellent"
01/11/16 Rebecca G Greeley, Colorado
My husband and I where there for 10 days and the entire staff was friendly. It's a very clean hotel in a really safe area. Its in a great spot, has restaurants all around and a shopping mall across the street. I highly recommend it especially if your taking children.
Overall Rating
"Great Location, great hospitality, consulado visit and family reunion. Great hotel, staff exceed our expectations"
12/31/15 shgu9322 San Francisco
At booking the hotel I was a little bit concerned as far as what we were getting ourselves into. The Quality Inn was a top choice for me but ended booking at the HIX due to an employee rate that was available. I would like to base my review solely as a guest, and what was experienced. Location: Hotel is in a great location, mall is across the street, US Consulate is literally 5 mins walk, Medical Exams offices walking distance. Restaurants across the street: Buffalo Wings, Starbucks, Denny's, Restaurant Barrigas next to hotel ( exceptional service, will deliver to room, servers, attendants the whole staff very nice and friendly). Hotel does offer shuttle services to anywhere you would like to go (must book ahead of time, they work with you if not). Great Mall across the street with movie theather and play area for kids. SHUTTLES DRIVERS FROM THE HIX -CIUDAD JUAREZ-- GREAT GUYS!!! Very knowledgeable in regards to the city, and very accomodating, overall great service. Made us feel secure, safe, recommended things to do, and answer any questions that we had. HOTEL BREAKFAST: GREAT!!! Very clean, staff friendly, food was good.Hotel adds a personal touch when it comes to the food, its not just standard Holiday Inn Express Breakfast. WIRELESS: Never had a problem :) Business Center worked great! HOUSEKEEPING STAFF- Very nice ladies. At times we would request for our room to be done at a later time, and was never a problem, very accommodating to our needs. We left our clothes drying and husband forgot to get it, when we came back to pick it up our clothes was neatly folder and set aside. They do have laundry services $40 pesos to wash and another $40 to dry and they give you soap. Only 1 washer and dryer. FRONT DESK STAFF-- All the ladies and gentlemen were very hospitable, accommodating, friendly, nice, informative, helpful, respectful, attentive for only 1 and only 1 exception. I must say that there is a front desk lady who is not like the others. Unfortunately, at checkin she was a little rude and quick to speak her spanish ( I speak spanish but it varies from her) and was not willing to slow down her pace. I asked her for an upgrade was available and informed me that there were no suites whatsoever, a guy next to me was checking and she stated that the only thing that they had available was a suite. She was not informative, nor patient with any questions, as we seemed to be a bothered. Besides her everyone was great and we thank all of them from Jesus the shuttle driver to Martin the manager, and the security who helped me sending my daughter letter to Santa. I got a chance to speak to the General Manager great guy! Thank you everyone for everything. It was a great stay!
Overall Rating
"Clean rooms exceptional service"
12/01/15 Arlene D Pampa, Texas
Everything was great. Staff is friendly from front desk to security to housekeeping they do a great job. I will definitely return. The room was clean. The day we were there the room keys on the room doors were not working but they handled it with ease. The security guys were taking people to their room and opening the door for guests, not once did I see the guys get overwhelmed or get frustrated and it was pretty busy that day again they did a great job.
Overall Rating
"Good location, service needs improvement."
11/07/15 Bosfurus Sao Paulo, SP
I spend here some days on business. Hotel is located near restaurants and in front of a shopping mall. Rooms are comfortable, Internet works very good. Breakfast was very good, good taste and plenty of selections. Only problem was that staff at the counter was not very helpful, first the lady at checkin said she was validating my credit card but when I tried pay at check out with another one it was already charged. I wanted some directions and seemed like I was asking a major favour, almost didn´t want to respond to me.
Overall Rating
"Consulado"
09/19/15
I would have to say this hotel is great!! I couldn't ask for anything better! The staff are great and really nice they offered to help us with our luggage and offered a crib for our infant! The breakfast is is very good from eggs con salchichas, beans, fruits, cereal, you name it they probably have it.... There is a mall and a hospital with in feet away!! Everything you might need from the medical exams to the consulado is with in walking distance and if you don't wanna walk just ask the front desk they sure will do all possible to get you a secure ride!!! I'm gonna have to say no complaints I'm very pleased and if we ever have to come back I sure know that we will be staying here again!
Overall Rating
"I love this place"
07/30/15 3monchitos
I stay there for 1 day, the hotel is very clean, and I love the location, everything is close, restaurant, shopping center, a very close to the U.S. embassy , the breakfast is good, and the employed are very kind and friendly, I really recommend this hotel.
Overall Rating
"Juarez"
07/29/15 Greg J
Very nice. Staff is very very good. I am u.s. and stayed a week to help a friend navigate the system and this hotel was better than expected. Facility would be a B in us but was clean and we'll kept. Room was same as u s standard...Staff is exceedingly well trained and try their very best to please. If you are visiting the u s consulate this is a very good option. 1 block away. Mall across the street and nice restaurant next door. Stay close do NOT wander off. Security / door man Lorenzo is a wonderful fellow. Ask him anything he will tell you straight. When going to clinic and Fingure print and visa processing ONLY listen to the uniformed staff. there will be con men and women trying to mis lead you into traps to I assume mug you.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews