Clean, Comfortable rooms, great service and great breakfast.Genuine Hotels.com guest review
"Convenient to both Ocean City and Virgina Beach"
The hotel staff was very nice and the premiss was very clean. We had an issue with our door not closing and the front desk wasted no time in notifying maintenance. The problem was fixed immediately.Genuine Hotels.com guest review
"A decent hotel on the Eastern Shore"
A good option on the Eastern Shore about half way between the MD and VA lines. The beds were comfortable and the baths were nicely appointed w/ granite finishes and a rainforest shower head. The complimentary breakfast met our expectations.Genuine Hotels.com guest review
"Great Stooping Off Place"
Not sure what ia around this hotel in Exmore. But the location is convenient in breaking up a long trip.Genuine Hotels.com guest review
"They may have a mold problem"
07/19/14 vasaintsfan Richmond, VA
I was traveling with a coworker and chose this hotel due to price. My room was okay, but smelled like pine-sol. My coworkers room smelled like mold. The checked the coils on the room HVAC unit and they were covered in mold. They checked a second room which was worse. I woke up during the night and all I could smell was pine-sol where maintenance had cleaned the coils I guess. Next time I am in the area, I think I will be staying at the Hampton Inn or Best Western.
07/16/14 Joe O
Horrible experience lve been to this hotel before however the sevice and facilities have gone way down. a walk in receives better rates then frequent customers that belong to aaa, aarp, and best westerns rewards program. no hot water no attendants to maintain the breakfast buffet. Reservations were screwed up
"Eastern Shore Hotel"
07/14/14 Richard W New Brunswick, New Jersey
We were driving to Jacksonville, NC and decided to stay on this side of the Chesapeake Bay Bridge Tunnel because we figured it would be less expensive than VA Beach, also I have a friend that lives in Exmore and she recommended this hotel. All in all it wasn't a bad spot to spend the night, but it wasn't anything special either. Fortunately we were just looking for somewhere to lie our heads for the night, and it was adequate for that purpose.
07/12/14 HeatherMcMahon East Haddam, Connecticut
We've been staying here for the past couple of years on our way to the Outer Banks, yet this year was such a bad experience that I feel the need to let people know what they are getting into. I booked back in February for a stay in July because I was searching for a specific room. My husband and I were taking his 14 year old daughter and her friend with us so we really wanted to have a room that had a separation for them. I booked through their website and thought I was all set. Well upon arrival we were given a basic 2 double room. I called down to the front desk and they told me they would look into it. After five minutes they called back and apologized that that room was not available and they don't know how I was able to even book it. I booked through their specific website!!! 6 months ago!!! They told me that they couldn't reimburse me any money because I was already given a lower rate than what they were offering tonight. Well of course it's a lower rate.... I booked 6 months ago!!! I was very frustrated and didn't want our vacation starting this way so I decided to just take the king suite (which was handicapped) that they offered to us. The shower was only a handheld shower and the phone didn't work but whatever. However upon our departure I received my bill and was charged an additional $35 for a pet fee (which I thought was already included in my rate) and some other miscellaneous charges. I understand having to pay for my pet when staying at a hotel, but really? This is how they could have compensated for their mishap, and I would have left happy and stayed here again as well as recommending to all of my Outer Banks vacationer friends. The hotel itself is a nice average place to stay for an overnight visit; however we will be staying elsewhere from here on out.
07/08/14 Annette B
The rooms were spotless, but I felt the common areas could be better. The lift carpet is very dirty and in my opinion would benefit from being changed to a tiled floor. Breakfast disappointing no milk for cereal and no plain bagels. I would have thought someone would have gone out for milk as there is a supermarket virtually next door. 1 of the washing machines broke down when we used it but no refund given. Limited places to eat if you arrive late. Staff friendly but on the whole not a memorable experience.
"Nice halfway point"
04/18/14 dwamo Blue Bell, Pennsylvania
We always travel from Philadelphia area to the Outer Banks and we usually stop for an overnight outside Chesapeake off of route 64 but we didn't want to drive that far at night. So we looked for a hotel along route 13 that was closer and settled on this Holiday Inn Express. We were pleasantly surprised. The room was clean, the bed hard but okay and they had a nice continental breakfast. The staff was helpful because a baseball team was staying there that night and the staff made sure we were far away from them. It's a great stopping off point for the price.
"Our go to place to stay on the way"
04/16/14 jennhnj Ocean, New Jersey
We have stayed at this hotel 3 times on our way to or from the OBX. It has always been clean and comfortable and the hotel staff is courteous and friendly They have provided us in a timely fashion with a crib when necessary and any forgotten toiletries at no extra cost. It's a good night's rest with peace of mind and a simple continental breakfast before heading back on the road in the morning.
"Much better than average HIE"
12/20/13 mrssimptom Estes Park, Colorado
A friend and I stayed at the HIE while we were in the Chincoteage/Assateague Island area. It was centrally located between the island and Virginia Beach - - a perfectly quiet location. I'm not sure how old the hotel is but everything about it looked, felt, and smelled brand new. The staff was friendly and courteous; the rooms very large, clean, comfortable (pillows and bed much more comfortable than any other HIE I've stayed in), and quiet; and the breakfast fresh and plentiful. The nicest surprise was the rate - - it was one of the PointBreaks properties and I really appreciated that.
11/23/13 CT-LABS Danbury CT
I really would have liked to rate this higher. Staff during check- in/ check out were pleasant. Stacy checked us in and was friendly and enjoyable to talk to. Bed was not comfortable at all and walls were thin. Could here elevator even though we were a couple of rooms away from it and anyone around us that moved. Breakfast was a disgrace - had to wait 15 minutes for them to make more eggs ( we were there at 8:30a) and then another 15 minutes for sausage. Then when they brought sausage out there were only 6 patties that were put out and at least 5 people waiting. Would not revisit again.
"Nothing Fancy - Clean and Comfortable"
11/21/13 Tipton_Mike Tipton, PA
Traveling down the eastern shore on our way to VA Beach my wife and I overnighted at this HI Express. The hotel is relatively new, very clean and comfortable. Perfect for getting a good nights rest and back on the road the next morning without breaking the bank.
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