All hotels in New York, New York, United States of America
1 room, 2 adults
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339 W 39th Street, New York, NY, 10018, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 973 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Awesome Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff great location
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Gambrell
US
5.0 / 5Outstanding
"Good Views. Great STaff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Time. Staff is great. There's a warm energy received when you visit. Good views.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
Rodrick
US
5.0 / 5Outstanding
"Nice stay at Candlewood Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed at Candlewood Suites for a weekend trip to New York. The staff members at the hotel were very nice and the rooms were very clean and spacious for a New York City hotel room. They even have a complementary bag hold service so we didn't have to walk around all day after we checked out with our bags. I will definitely stay here again. I highly recommend staying here if you're coming to the big apple!
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Christine
US
5.0 / 5Outstanding
"Great location! Great hotel for extended stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very accommodating. They were nice and addressed our needs immediately. The kitchen was a perfect thing to have because we were staying for a week. I am very picky about cleanliness of hotels. This was a VERY clean hotel!
Genuine Expedia guest review
Other trip Jan 25, 2015
Nancy
US
5.0 / 5Outstanding
"Good Views of NYC Skyline and Hudson + A Kitchen"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Stay. The staff really excelled at supplying all things needed and requested. Any problem, during my 12 days here, resolutions were immediate. The views from this hotel are better than most hotels I've stayed at in Midtown. I got a bit of the Hudson and Manhattan skyline . THE KITCHEN IS AWESOME TO HAVE! Karlos, Dayna, the bellhop from EQ, and other staff, completely friendly.
Genuine Hotels.com guest review
5 night business trip Jan 14, 2015
Rodrick
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very practical and nice hotel close to Times Square. I'll stay again.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
Lizmary
US
5.0 / 5Outstanding
"Nice cheap hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A clean and inexpensive place to stay in Manhattan; comfortable and decent location.
Genuine Hotels.com guest review
1 night romance trip Jan 18, 2015
Ryan
US
5.0 / 5Outstanding
"Great hotel near Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was spacious for a NYC room. Having a kitchen was awesome. The room was remarkably quiet for a hotel so close to Times Square. I would definitely stay there again!
Genuine Hotels.com guest review
4 night business trip Jan 14, 2015
craig
US
5.0 / 5Outstanding
"A great stay at Bargain prices!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I think is the biggest hotel bargain in New York City. Good neighborhood and very close to everything, Times Square and many trains and the main Port Authority Bus terminal basically just around the corner. Room was comfortable size with everything just right. Clean and neat. And a bonus kitchen and full refrigerator. A nice, welcoming front desk staff made my stay perfect. So nice to see such a hotel in New York City.
Genuine Hotels.com guest review
2 night trip Jan 15, 2015
Steven
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay
Genuine Hotels.com guest review
1 night romance trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"ll be back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was real nice the staff was great I will deff be back
Genuine Hotels.com guest review
1 night trip Jan 13, 2015
A Traveler
US
3.0 / 5Good
"Problems"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
As all too frequently, only one elevator was operating. The heating system blew cold air and both the sink and shower drains were stopped up.
Genuine Hotels.com guest review
1 night trip with friends Jan 7, 2015
A Traveler
US
1.0 / 5Poor
"Not happy at all"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Not a good experience at all. Service was horrible.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
5.0 / 5Outstanding
"It's great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room is bigger than I expected. Very comfortable for two people.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
2.0 / 5Fair
"You get what you pay for"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
For a mid-town Manhatten hotel, the price was very reasonable, our room was very quiet, and the kitchenette was a plus. However, there were very few amenities--no daily maid service (although extra/clean towels are always available), no restaurant or bar, empty your own trash down the hallway.
Genuine Hotels.com guest review
4 night romance trip Jan 2, 2015
Kathleen
US
3.0 / 5Good
"Convenient but over simple"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We arrived 45 min before check-in time and the room was not ready. We were met at the curb by a bellhop (three adjacent hotels share a group of bellhops) who put our luggage on a wagon. We returned several hours later and checked in. The room was reasonablly large, especially for a 3 star hotel in NYC. The TV worked, the DVD did not. The room was OK nothing special. But see the pros and cons. The service that they provided (minimal) was fast and efficient. In total, about average in its class in NYC.
Genuine Expedia guest review
Other trip Jan 8, 2015
Paul
US
5.0 / 5Outstanding
"Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In town for business in Times Square. Couple blocks away. Great stay.
Genuine Hotels.com guest review
2 night business trip Jan 4, 2015
Thomas
US
5.0 / 5Outstanding
"Wonderful getaway with a lot of extras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful getaway with a lot of extras (dishwasher, washer/dryer, DVD collection, etc).
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
Nicholas
US
4.0 / 5Excellent
"Very good location,close to the heart of NYC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Thete is kitchen and it may be very good for staying afew days
Genuine Expedia guest review
Other trip Jan 4, 2015
daniel
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
would stay here again. fantastic rates.
Genuine Hotels.com guest review
2 night trip Nov 28, 2014
Primchan
US
4.0 / 5Excellent
"Great hotel for the price!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Besides a clean hotel in the heart of Times Square there's also the bonus of a full sized fridge, microwave and full cooktop and included cooking and eating utensils. The size is small but in NYC space is prime so was to be expected. Would definitely stay there again.
Genuine Expedia guest review
Other trip Dec 31, 2014
Meredith
US
3.0 / 5Good
"You get what you pay for"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was smaller than what it looked like in pics. There was no hot water. It was manageable but irritating.
Genuine Hotels.com guest review
2 night family trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice small hotel in midtown,with kitchenette."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were friendly and welcoming. The room was well equipped for cooking easy meals, but we would have liked a toaster oven as well. The great recliner and the table and chairs for eating were happy surprises. We only stayed two nights and that was fine, but for longer stays there isn't enough room to put suitcases away or hang clothes. The bed was very comfortable. Because of the convenience of the kitchenette we would definitely stay here again.
Genuine Expedia guest review
Other trip Dec 28, 2014
kathy
US
5.0 / 5Outstanding
"hotel rating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Friendly staff,clean comfortable rooms.will definitely use it again
Genuine Hotels.com guest review
1 night business trip Dec 19, 2014
Shane
US
5.0 / 5Outstanding
"Christmas in the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was comfortable and the service was excellent . Staff was friendly and helpful . Hotel was very convenient to the time square district . Wll stay again in the near future.
Genuine Expedia guest review
Other trip Dec 24, 2014
jonas
US
5.0 / 5Outstanding
"Exactly what I needed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was in Manhattan visiting customers around 40th street. This hotel was very fairly priced, very convenient, and gave me exactly what I needed
Genuine Hotels.com guest review
1 night business trip Dec 18, 2014
Scott
US
4.0 / 5Excellent
"First time in Candlewood NYC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location. Many amenities. Room was a little bit smaller than expected. Overall great experience
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great room, great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really liked this hotel as they have actual kitchens in them. I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Cheryl
US
4.0 / 5Excellent
"Great location. Close to Time Square and subway."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was a bit small but the location and staff were great. The staff was very helpful.
Genuine Expedia guest review
Other trip Dec 23, 2014
Raul
US
5.0 / 5Outstanding
"Good value in NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good value in NYC where the hotels are typically very expensive and the rooms are very small. Good neighborhood and a very friendly staff.
Genuine Hotels.com guest review
2 night business trip Dec 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was clean and comfortable. Minor issue was coffee provided within the room had no creme or milk. Hotel was in excellent location, close to Times Square, Broadway shows, and restaurants.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"As I expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable and clean, convenient location.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Al
US
4.0 / 5Excellent
"Off the beaten path"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean room, small but had everything I expected, staff helpful and friendly.
Genuine Hotels.com guest review
3 night trip with friends Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient, quiet, clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Will most likely stay here again next time I'm in NYC. Hotel was clean, surprisingly quiet, with very convenient subway access just a couple blocks away.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Javits Center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location for a business trip to the Javits Center
Genuine Hotels.com guest review
1 night business trip Dec 8, 2014
james
US
4.0 / 5Excellent
"nice place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was clean, location was close to what we wanted to do we would stay there again
Genuine Hotels.com guest review
2 night family trip Dec 6, 2014
paul j.
US
5.0 / 5Outstanding
"pleasures"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoy my stay at the hotel it was quite an nice .
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"1st time nyc"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
the stay was great staff was extremeley helpful and polite the rooms was nice only thing was one of the elevators was broke valet and staff was great with questions and offering help with bags taxi or other service
Genuine Hotels.com guest review
4 night romance trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
"Worth it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Except the first night that we were accommodated in the first floor which have been used as storage room!, the rest was very good. I wish they had a small sauna or steam room or Jacuzzi instead of gym.
Genuine Hotels.com guest review
3 night romance trip Nov 20, 2014
Kianoush
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
pretty good value for price - small and not much services but convenient location and overall clean.
Genuine Expedia guest review
Other trip Nov 23, 2014
Sarah
US
3.0 / 5Good
"Efficient and cost-effective for short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Candlewood rooms are small but efficiently laid out. In contrast to larger, much higher-priced hotel I recently stayed at in Philadelphia, Candlewood bathroom includes grab bars in shower and toilet areas, important for elderly such as I. Two complaints: there is no room in closet to hang clothers; installation of safe and ironing board occupy most of space, and hang bar is WAY too low to be usable. The TV works well, but the controls are nearly indecipherable and station selection remains a mystery. I never did figure out how to get the DVD player to work with the TV. There are no directions in the Guest booklet. Kitchenette is good, with an icemaker in the freezer of the fridge. My Studio was reasonably priced. Location, near Port Authority building, is excellent for using NYC Subways. Special note: there is a small mom-and-pop chocolatier (Kee's) a few doors to the east of the hotel that makes delicious, hard-to-find homemade truffes, zestes d'orange and other goodies. The hotel could do itself and its guests (and Kee's) a real favor by offering a chocolate on the pillow as a special perk.
Genuine Expedia guest review
Other trip Nov 20, 2014
ben
US
5.0 / 5Outstanding
"Pricey but Worth it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A bit pricey (but isn't everything in NYC?) ... small ... besides those everything else is fantastic. 5 min walk from Times Square but it's on a quiet (relatively) street so late at night you may occasionally hear a truck zooming by, but the rest of the time it's quite (Last time we stayed at the Hilton next to New Amsterdam Theater and got a headache from the noise for days afterward). The room is small but very clean (they have house keeping only once a week though) with a kitchen, frig, etc. everything for a long stay. Definitely come back to this hotel! Oh, they got free laundry on the basement, that's a huge plus!
Genuine Expedia guest review
Other trip Nov 20, 2014
David
US
5.0 / 5Outstanding
"Wonderful staff, great kitchenette!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is a hidden gem! Close to Times Square, yet in a quiet area. And, rooms are quite nice!
Genuine Expedia guest review
Other trip Nov 20, 2014
Russ
US
5.0 / 5Outstanding
"Great place for the price and super friendly!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was extremely polite and accommodating. We were checking out of another hotel and they allowed us to have an early check in so we didn't have to kill time in between hotels or store our lugage. I would definitely stay at this hotel again
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2014
John
US
4.0 / 5Excellent
"Excellent location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location for venturing out on foot to Times Square, Broadway and a lot of restaurants. Short distance to major tourist spots. No city view from the room but I wasn't expecting one. Comfortably sized room, clean and modern.
Genuine Expedia guest review
Other trip Nov 19, 2014
Jay
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelent
Genuine Hotels.com guest review
3 night romance trip Nov 14, 2014
Sylvia
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
nice overall x3 only some facilities were missing
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice spacious clean room in a very convenient location. Appreciated the free in room wifi!
Genuine Hotels.com guest review
1 night trip Nov 14, 2014
Ralph
US
4.0 / 5Excellent
"Perfect For Me"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed one night for business purposes and was very pleased. The room was clean and well appointed. The staff was helpful and friendly. The location was perfect for my purposes. I will stay there again the next time I need to stay in the city overnight.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Mark
US
4.0 / 5Excellent
"NYC 2 days business trip.."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good location and lot of restaurants within walking distance. typical NYC style hotel not a big room but served my purpose. would consider coming back. great staff and friendly. Nice cookies at the reception desk... WIFI was decent also.
Genuine Hotels.com guest review
1 night business trip Nov 3, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews