"Overall Good Value"
The hotel is in good condition and very clean. The location is very good. The staff is is friendly and very helpful. They gave us accurate directions and good restaurant suggestions. The room was nice, but it was a room with a kitchen area. Calling it a suite is a bit of a stretch. The hotel has two elevators. When we checked in on Saturday one was […] broken. It wasn't repaired until Tuesday which made trips up or down time consuming. In the text of the hotel web site says it is great for extended stays. What we found out when we checked in was that this is code for "you only get housekeeping once a week". A clearer disclosure of that policy on the web site or "extended stay hotel" in the title would have been helpful. Overall a nice place to stay. We would stay here again. Read moreGenuine Hotels.com guest review
"Great stay at a great location"
We absolutely loved this hotel. We walked everywhere we wanted to go b/c we were truly in the center of it all. Although it was cold outside, the hotel was very comfortable. We were able to control our own heat/air. The bed was very comfortable, as were the pillows. That's impressive b/c I usually travel with my own pillow as most hotel pillows are […] too hard and thick for my liking. The lobby also had computer kiosks where you could print tickets and check-in for flights, etc. There was also a small store for food, drink, etc purchases. My husband also made use of the gym and felt he got a great workout for it being relatively small. Read moreGenuine Expedia guest review
"Excellent location and fantastic staff"
My stay was very pleasant. The only downside to the stay was one of the elevators was not operational for a couple of days which made for a long wait sometimes. The other issue is the shower!! Could manage a warm shower but the hot water was never hot! Must give kudos to the entire staff though. Very personable, helpful and always available!Genuine Expedia guest review
"Candlewood times square"
Great place staff is super best hotel stay in awhile!Genuine Hotels.com guest review
Excelent location y personal service, but not cleanliness the room in four day.Genuine Hotels.com guest review
"Candlewood was great!"
We really enjoyed our trip to NYC and the location of the hotel was perfect for us. Easy access to subway, and walking distance to all sights. The hotel employees were helpful and courteous. We would stay here again!Genuine Hotels.com guest review
"Very clean and comfortable, great price!"
The suite with queen bed provided ample space, including a well-stocked kitchenette. The front desk staff were very friendly and helpful. A few gentlemen outside of a bar/club a few doors down made me feel uncomfortable in the evening, but as long as you do not walk alone, it is a safe spot.Genuine Hotels.com guest review
My stay at Candlewood suites was a pleasant one! In a good area, rooms are clean and the kitchenette was stocked and very handy! Would absolutely come back. Price was very reasonable for the quality and location.Genuine Expedia guest review
"It is a nice hotel at a good location, valuable."
We were stay at the 30th floor, there is no WiFi inside the room, I had to hold my iPad stand at the door to connect with the WiFi. Anyway, Candlewood is a good location hotel near Time Square, and the price is valuable.Genuine Expedia guest review
"Excelent as usually"
Nice location, reasonable prices. Recommend this hotel.Genuine Expedia guest review
"Nice hotel. Close to sites in new york"
Hotel staff was very accommodating. Rooms were clean and comfortable. Also the kitchen wasn't expected but was glad we had. Would recommend anyone to stay here.Genuine Expedia guest review
"Close to Times Square!"
Our only complaint was the length of time it took to get our vehicle back so we could leave. Other than that, EVERYTHING about the hotel was great! Location, price, room, staff, etc. - NO issues.Genuine Hotels.com guest review
"walking distance to everywhere we wanted to go"
Overall the hotel was great. location was excellent. Only negative is that when I booked my room I was told that you would supply a rollaway bed which was not the case so me and my friend had to share the bed which wasn't that comfortable.Genuine Hotels.com guest review
The hotel is in a great location to walk to time square and Broadway. There were plenty of places to eat close by. There was a car park across the street. Staff was very friendly and informative.Genuine Hotels.com guest review
The staff was friendly and helpful. Check in was quick and easy. The room was very clean and a good size. When we had a problem with a running toilet, an engineer was immediately called to look into it while we were moved to another room of the same size on another floor of the hotel (which turned out to be an even better location). Check out was easy […] and the staff stored our luggage while we enjoyed the activities we had planned in the city. Read moreGenuine Hotels.com guest review
I was unhappy that I had to purchase more coffee to have in my room. Staff said the first packet was complimentary only and then after that I had to purchase. Free coffee in the lobby but who wants to have to get dressed to go down to lobby. Didn't make sense to me.Genuine Hotels.com guest review
Thoroughly enjoyed our stay here. Room was clean and staff friendlyGenuine Expedia guest review
Response by Candlewood Suites New York City-Times Square Greetings from the Big Apple, Thank you for a perfect 5 start scoring! We definitely appreciate your feedback and I am happy our staff was able to impact your stay in a positive way. Please visit us back soon. Best, Monica Narvaez Front Office Supervisor
Thoroughly enjoyed our stay here. Room was clean and staff friendlyGenuine Expedia guest review
Wonderful little hotel. I had only a one night stay but it would be ideal for long term with the great little kitchenette and all the cooking items provided. Next time I need an extended stay I am going to stay there, Close to 9th avenue as well, which provides a lot of convenience for minor shopping. Bed was very comfortable and the room was quiet […] and all around extremely pleasant. Excellent overall value. Friendly staff! Read moreGenuine Hotels.com guest review
Overall great place. Just one item to mention is that hot water took a while to get hot and water pressure in shower was a bit weak. Otherwise and excellent place to stay.Genuine Hotels.com guest review
"Peace in chaos"
Everything you need is right in your room . Just find a grocery store (not hard to do), then wine and dine without spending a small fortune right in the Suite. I paid for two nights at Candlewood before spending two additional nights (my employers expense) at the Warwick on 54th. Candlewood wins, hands-downs! The Warwick is much more upscale, but you […] don't even have coffee for the morning in the room. Read moreGenuine Hotels.com guest review
Great hotel, loved the option of getting snacks and having a refrigerator to put them in. Liked the location, a short distance from Times Square. Loved the tir na nog Irish pub a few buildings down. Overall awesome experience.Genuine Expedia guest review
"Good hotel to stay in New York City"
Good hotel, Nice and clean room though the rooms are bit small but what more can be expected from a hotel in heart of new york city? Times Square, Madame Tussads, Intrepid museum, empire state building and lot more things were at walking distance. The only issue was they did not clean the room on daily basis. if you need extra towel or linen, you need […] to call the front desk. Read moreGenuine Hotels.com guest review
"one night stay"
I only stayed one night after a Broadway show. The room was small but very clean and quiet. It's very near the Port Authority bus station, which was very convenient for me. Only a 5 min. walk. Excellent price for the city. I have recommended it to friends and would stay there again.Genuine Expedia guest review
"CANDLEWOOD SUITES - N.Y.C."
would ABSOLUTELY, stay at this HOTEL again. in a GREAT location in MANHATTAN, with a lot to do nearby and not bad for a NIGHT'S stay in N.Y.C. walking distance to BOTH times square and madison square garden area.Genuine Hotels.com guest review
"So Comfy and Great Price!"
Place comes with a kitchenette which is awesome. We didn't really use it but it was nice to find tea and even popcorn in the cabinets. There's a cool little convenient store downstairs I believe which is open 24 hours. The room is super clean and so is the hotel itself. I really liked the leather recliner because it was super comfortable to sit in to […] do some work on my laptop. The location isn't bad (felt pretty safe) and there's a food cart right out front in case you get hungry. I would definitely stay here again! One of my fave hotels out of the 9 places we stayed at during our vacation. Read moreGenuine Hotels.com guest review
"Never Got Wi-Fi to Work"
The staff were nice. The room was clean. Loved the kitchenette, Candlewood Cupboard, laundry facilities and workout room. I was never able to get the wifi to work on my iPhone and iPad (signal was weak or missing). The tech guy they sent restarted the router but then told me to contact their provider which I didn't have time to do and I ended up going […] over my data plan allowance. They comped me $20 to make up for the wifi but next time I will probably stay at the next door Holiday Inn. Their wifi signal came through loud and clear. If I'd only had a password I could have used theirs. Read moreGenuine Hotels.com guest review
Our stay at Candlewood was a great experience, room was clean, fresh towels daily. Employees were professional, kind, and humble, they were very attentive with our needs. Room size was small, but customer service was exceptional. Would recommend without regard.Genuine Hotels.com guest review
I made last minute reservation on New Year Eve and was very happy with the price, location...and staff was very pleasant...I will making reservation for next year in Feb..Genuine Hotels.com guest review
Just had a perfect stay great room with kitchenette , staff very very helpful and central to allGenuine Hotels.com guest review
"This hotel is just okay"
Nice rooms. Uncomfortable beds & pillows. Towels smelled like mold. Staff was attentive to needs. Probably would not stay there again.Genuine Expedia guest review
"Convenient Walk to Times Square & Penn Station"
Hotel is in a great neighborhood within an easy 10 minute walk to Times Square, Broadway, and Penn Station. This is our second stay at Candlewood Suites and we would return again. Kitchenette is well equipped and the small convenience store in the lobby was very helpful, too. There are only 6 rooms per floor. Ask to stay in a room that ends in 4, 5, […] or 6 on a higher floor and you'll have a wonderful view of the Empire State Building. Read moreGenuine Hotels.com guest review
Great service, friendly staff, kitchens in the room awesome feature, except when a drunk guest leaves a hamburger in the stove sets off the fire alarm and we have to evacuate at 1am.Genuine Hotels.com guest review
"Great location & friendly staff for a bargain!!"
Me and my husband went during the new years celebration week... We picked this hotel so we could be close to times square without having to shell out tons of money. Location was only a few blocks from Times Square. There are plenty of places to eat close by including the delicious italian restaurant across the street. Staff was helpful... We arrived […] very early in the morning and we were able to drop our stuff off at the hotel while we walked around and waited for check in. Wifi was free and signal was great in the room. Loved our room with a kitchenette... Saved lots of money not eating out every meal. Its an extended stay hotel so stay only comes in the room if you request them too... The whole time we were there, we werent disturbed only the day we requested the trash to be taken out. We will definitely stay here again!! Read moreGenuine Expedia guest review
"Surprising roominess in the middle of New York Cit"
A full kitchen with most supplies. Friendly and accommodating staff. Very roomy considering what I usually find in NYC. Not a big chain resort hotel, but near corner deli's and walking to Times Square and Macy's both.Genuine Expedia guest review
"Comfortable modern suite not far from Times Square"
Visited NY over the Xmas period and found the location convenient and comfortable. Housekeeping is only done once a week but as we are tidy we actually preferred not being bothered by the housekeepers every day. If fresh towels or anything else needed it was just a quick call to reception.Genuine Expedia guest review
"Love the hotel. It.was close to time square."
This was a great hotel. It was comfortable and close to everything. I would definately stay again.Genuine Expedia guest review
"Best in Big AppleTry"
Try it you'L love itGenuine Expedia guest review
"Convenient and comfortable"
The hotel is convenient to Penn Station and Port Authority bus terminal as well as the Times Square subway. The rooms are comfortable but not lavish, and the kitchenette gives it a more roomy feel compared to most NYC hotels. I stayed just one night, but I liked the idea of having a fridge and microwave if I was staying longer and had takeout or leftovers. […] The bell staff seemed overwhelmed, but the desk staff was very nice and accommodating of my bag during the day. Neighborhood to the west is not great, but there are several restaurants on the nearby blocks to serve individuals, groups and families. I'll definitely include this on my return visits. Read moreGenuine Hotels.com guest review
"Great hotel with great location."
Hotel room includes kitchenette, is clean. Staff is friendly and helpful. Located short walking distance to times square.Genuine Hotels.com guest review
"Pretty bare bones place"
A bare bones hotel with really lame Internet and a staff that did not seem care that the Lobby computers world at glacial speed. No room service; only weekly maid service; stay next door at the Holiday Inn Express.Genuine Hotels.com guest review
i stayed here when I went to a show at terminal 5 and it was perfect location! it was also super close to times square. the room was really nice, had a little kitchen in it. would absolutely stay again if i could get a good priceGenuine Hotels.com guest review
"Would come back again"
Staff very friendly and accommodating. Rooms very clean and stocked with just about anything that you may need. Had 2 overseas guests with us, and they both informed their families how much they enjoyed the stay at Candlewood Suites. They plan to visit NY and stay at Candlewood this summer.Genuine Expedia guest review
"Nice hotel good location"
Check in was fast and very friendly staff room was very nice and larger than expected I would stay there againGenuine Expedia guest review
"Meets your longer stay needs in a good location."
Good for longer stays in the city, a mini studio apartment that is more than a kitchenette. Does care for the environment that stresses less changes in towels and linen. Efficient use of man-power with a close-knitted smaller team of staff. Friendly and courteous when run into staff in lift and lobby. Housekeeping servicing the room when necessary. On […] the house self-laundromat with all new GE machines. Next to Port Authority and close to West Side avenues. Minutes walk to N/R/Q Broadway subway. Only thing is down the street is a night club that in late night hours, a bit of rowdy gatherers even on a Monday night - I'd be careful if single/female alone at night. Read moreGenuine Expedia guest review
I had expected the hotel to meet my expectations, but was pleasantly surprised that it exceeded them. Upon check-in, the staff went out of their way to make us feel welcome and add the little touches that make a stay stand out (fresh hot cookies with a smile, anyone?) The public area was nice and the elevators were quite fast - having stayed in NYC […] previously, I can tell you that slow elevators with lines of people can really make a stay annoying. The room itself was cozy with pleasant decor and a great view. They managed to fit everything you need for a nice stay, including a mini kitchen and sizable table, in the room without feeling cramped, and we enjoyed cooking because they provided everything needed. Nice big flatscreen TV and good shower, too. Did not use the facilities, but I understand there is a gym and a little convenience food area downstairs, and breakfast can be gotten next door, as I believe the same company owns or manages the 3 hotels that are next to each other. Finally, the location is great. Times Square is a few easy blocks away, and yet those few blocks give just enough distance so that you can get in and out and also park near the hotel. Transport is easy - drivers are right near the Lincoln Tunnel, bus passengers are close to Port Authority, and subways are nearby. Lots of food on 9th Ave for any taste. Surprised to get such nice homey-feeling hotel affordably right in the heart of Midtown and would definitely stay there again. Read moreGenuine Expedia guest review
"Very Comfortable and Well located"
Loved staying there and would again.Genuine Hotels.com guest review
Great hotel for a great price in a really fun area of Manhattan. Each room has a kitchen equipped with a dishwasher, pots, pans, utensils, coffee pot... There was even a bag of complimentary popcorn in the microwave! Overall a great place and I would 100% stay there again.Genuine Expedia guest review
It was a great stay. Clean room. Quick maintenance if needed. Great location. (buy a 7 day unlimited subway/bus pass). The only down side was the heater couldn't adjust itself properly. So we would turn it on, and then turn it off before we slept. I would recommend this hotel.Genuine Hotels.com guest review
We had a terrific visit! The hotel has everything you could possibly need or want and the location is perfect for theatre, shopping and dining!!! We will be back!Genuine Hotels.com guest review
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