"Great room. mediocre service"
Our room was spacious and very clean/comfortable. Unfortunately the connection from the handheld shower to the wall connection was broken. We requested maintenance to repair it, through our check out time it remained unrepaired, forcing is to "bathe in the sink". Unfortunately we were told that we could not be reimbursed for that inconvenience as we […] had booked through a 3rd party "hotels.com". Read moreGenuine Hotels.com guest review
Response by Candlewood Suites Greenville NC I do apologize for your less than great experience. However, I have checked that handheld shower head and sprayer and it worked perfectly. No one has been in that room since your departure as it is a handicap room and we book those as requested room type. The odd thing is nothing was reported in our front desk log book nor was there a maintenance ticket. Again, I am sorry that you had a bad experience but I am thrilled that you found our room to be comfortable and clean.
"Comfortable & pet friendly"
Quick trip, unplanned (funeral) which meant we had to take our dog... The staff is excellent & friendly, very helpful ! The room was quite clean (hotel is new) & the efficiency / kitchen is an added feature which allowed us to bring dinner in & relax.Genuine Expedia guest review
"Great last minute booking!"
The hotel staff was very accommodating to our late check-in. Upon arrival the front desk staff greeted us with a warm welcome and quickly completed the check-in process. Both the room and bathroom were clean and spacious. This hotel will be our preference whenever we're in the area!Genuine Expedia guest review
"Close to the hospital. Clean and friendly staff."
Booked Candlewood during Parent Weekend at ECU. Very nice friendly atmosphere. Clean room. Nice kitchenette. Comfortable.Genuine Expedia guest review
"great business place to stay"
the only shortcoming is not having a breakfast as part of the offering at this hotel.Genuine Hotels.com guest review
Staff was friendly and helpful. Would definitely stay there again.Genuine Hotels.com guest review
My husband and I stayed her for one night while in Greenville. Front desk staff was very nice during check in and the few times we asked them where something was located. Our room was very nice and clean. I loved having the in-room kitchen, adds a convienence we don't usually get at other hotels. I would definitely recommend this hotel.Genuine Hotels.com guest review
"Incredible Staff, Great Location, Good Rooms"
The staff of Candlewood Suites is/are superb. Friendly, responsive and non-robotic, each member of their team made an extra effort to assure my satisfaction. REALLY GREAT STAFF. Genuine and relaxed in their authenticity. Also, offered, without my asking, to shuttle me around as needed and available. Nice touch. Good location from which to travel to […] all Greenville points. Away from offset areas and secure. Our room was a basic suite and that was good for two people. The larger suites are probably equally nice. Full kitchen offers alternatives to constant dining out. The Comfort Cupboard is a great idea, inclusive of all-day free java and reasonable prices on things that can be gotten all times of day/night. The Honor System for the CC establishes a trust level between visitor and staff that is rarely experienced. Luxury not. Perfect functionalism, YES. Read moreGenuine Expedia guest review
Reliably clean and easy to access. Very pleasant staff. It's our go-to place to stay when we visit our kids. Could use 1 more bath towel for a double occupancy and a couple shower amenities, i.e. shampoo/conditioner would be nice too.Genuine Hotels.com guest review
"Weekend get away"
It was very nice and clean, but way too expensive.Genuine Hotels.com guest review
Very Comfortable and it was a joyous visit!!! I had a great time and I would most likely make reservations with them again!!!Genuine Expedia guest review
"peace and quiet"
I am all about pets traveling with their owners however when I am in a hotel room to get some peace and quiet I don't like to hear the dogs in the room across the hall barking every time I flushed my toilet or someone walked pay the door. Also, I know check in is at 3, but after driving 2-3 hours and I arrive at 2:15 it really is not professional at […] all to tell me that I have to wait til 3 do I might as well go do something. Then when my key would not open my door I was told you must not be doing it right or doors don't lock from the inside unless someone is in there. Not sure if I still stay there again. Read moreGenuine Hotels.com guest review
Stayed in this room before taking a test at a nearby testing facility. I was very pleasantly surprised by the quality of the room and the full kitchen. I received great service and had no problem getting a late check out so I could relax before my test. Would definitely stay at this hotel again!Genuine Hotels.com guest review
"Clean - but not because they came in every AM"
Overall it was a clean comfortable hotel with a very friendly staff however, I was not made aware at the time of booking or check-in that they don't clean your room but once a week, yeah that's what I said. Imagine coming back in from a long day in the heat thinking your room was going to be clean ( or at least ) the bed made and it wasn't . I would […] have done it myself had I known it was an extended stay with no room service. Read moreGenuine Hotels.com guest review
Not enough restaurants in the immediately vicinity other that fast food.Genuine Hotels.com guest review
"Out of the downtown area which is kind of rough."
It was good. No problemsGenuine Hotels.com guest review
"Looking for quiet and found it. Awesome room too."
Would do it again for sure.Genuine Hotels.com guest review
"close to hospital"
staff very friendly and helpful. free washer/dryers a great help. honor system store greatGenuine Hotels.com guest review
"Price is right for what you get"
Clean, convenient. Bathroom left a lot to be desired - no shelf space at all for toilettries and had about 10% water pressure from the shower. Other than that, worth the price.Genuine Expedia guest review
"Clean room; Suite a bit small"
The staff was friendly and the room was very clean. It was smaller than I had anticipated. We had a queen bed suite. The suites are more like hotel room size rather than what I consider a suite. It's ok for one person, but a bit small for 2 (for a suite). If I were to stay more than 2 nights, I would ask for a larger room.Genuine Expedia guest review
"We had 6 rooms and it was a great place for mult"
The rooms were a good size for a queen, but a little tight with the 2 full size bed. Very good value for your money. We had 6 rooms and it was a great place for multiple families to meet and visit. I was unsure when we first got there. there were dogs howling a few rooms away, but they settled down.Genuine Expedia guest review
"OK for a short stay"
Checked in very late and front desk clerk was great at checking us in. Keys were ready, all i needed to do was just sign on the dotted line. Room was a corner room with queen bed which seemed really small for 2 persons. The bathroom was really close to the bed. Other than that, I probably would not stay again because I am use to a king bed.Genuine Hotels.com guest review
Very nice staff, will stay there again.Genuine Hotels.com guest review
"Nice-but away from everything"
Nice hotel, quick and easy check in, nice ammenitiies. The room itself was clean and comfortable but the fridnge made some strange noises at night. The hotel is very nice but just not near anything. We were visiting ECU and just wished we had been closer to shops, food and campus.Genuine Hotels.com guest review
Very pleased with this hotel overall. One of the last remaining rooms with >2 stars in Greenville for home coming weekend. The location was a bit further than I would have liked, but I was only a $10 taxi from ECU campus. Room was clean and bed/pillows extremely comfortable. Very happy with kitchen appliances and dishes, etc available. Check in staff […] were above and beyond friendly and helpful. Room clean and well kept. Just be sure to note the shuttle hotels.com references is only available with at least 24 hrs notice. I called from the airport and was informed of this. Hired a taxi for $14 plus tip to get there. Not too bad. Hoping for a hotel closer to campus next year but would willingly stay again if need be. Very close to the hospital if that is your destination. Read moreGenuine Hotels.com guest review
The st aff was exec plenty especially Josnie who went out of her way to help so out upon our arrival. Very professional in every way.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Great for ECU parents!"
Great hotel for visiting parents! Granite counters, ceramic tile floors, nicely decorated, and very clean. Our room had a nice kitchen, and very roomy. The only drawback was no breakfast at hotel, but I you do have a kitchen. We will definitely be staying again!Genuine Hotels.com guest review
"One night stay was comfortable"
I was very comfortable and enjoyed my one night stay. The staff I spoke with were all very nice and helpful. Everything was very clean.Genuine Hotels.com guest review
"Fine for a short stay."
Pros: The room was very nice, comfortable, spacious. A full refrigerator, stove and dishwasher. Clean hallways and rooms. Cons: No housekeeping on the room over my 3-night/ 4-day stay. Disinterested front desk staff. Honor system snack area.... overpriced.Genuine Expedia guest review
"Limited shuttle service to airport"
The hotel is new and very clean. Large, comfortable rooms with everything you might need in a suite. BUT, potential guests need to know that this hotel only offers shuttle service between 8 AM and 4 PM each day.Genuine Hotels.com guest review
"Great place, comfortable quiet, and convenient."
Not being from the area I had some difficulty locating the hotel. The Hotel sign is well off the road. It is very convenient to everything once you find it. The staff was friendly and knowledgeable. The hotel was very quiet and clean. The room had a fullsize frig, microwave plus two surface eyes and a dishwasher. The cubard had silver ware plus plates and […] dishes. Read moreGenuine Expedia guest review
"Candlewood Suites are O.K."
While I am not a huge fan of the Candlewood chain, they work fine when it is the only hotel in the area with a room.Genuine Hotels.com guest review
The kitchen area was clean and well stocked with utensils etc. Beds were comfortable. Hotel staff was friendly.Genuine Expedia guest review
"smoking and non-smoking rooms"
I stepped out of elevator and the smell of smoke hit me in the face. I asked the desk person why I had a non smoking room with an ash tray and a pack of matches in the room. She informed me that there were smoking and non smoking rooms on the floor I was on and the maid had made a mistake and left them.My question is why would you have smoking and non […] smoking rooms on the same floor ? Read moreGenuine Hotels.com guest review
"Plenty of Room"
We had a nice one-bedroom suite that offered a spacious layout and plenty of storage space. Although we were only there two nights, it would be a nice place to stay for an extended period of time. We did miss having anything available for breakfast, which we used to at most of the places we stay now. But overall, we were pleased. Very clean!Genuine Hotels.com guest review
"B's Barbeque Suite"
Best hotel I ever stayed in; loved the full kitchen which was very convenient; didn't even have to go out to eat. I would suggest a pool though. Overall, I would definitely recommend to others.Genuine Hotels.com guest review
"Stay at Candlewood Suites_Nice Location"
07/17/14 Mitch R Flat Rock, North Carolina
While on business in Greenville,NC I wanted a quiet hotel. This hotel is clean, well staffed, and quiet. The room rates are not bad either. My only negative comment is that the water pressure for the shower is not satisfactory on floors 3 and 4. Positive attributes include: comfortable bed, well stocked room, location, easy parking, FREE WI_FI, and Wednesday client treats.
06/30/14 Becky T Chester, Virginia
We stayed here while in town for a baseball tourney. Staff was extremely friendly and helpful and the room was clean. The size of the room was was perfect for a small family. The location was also very convenient.
04/20/14 wcu_alum2013 Taylorsville, North Carolina
We are currently staying at this hotel and was greeted by Dorian at the front desk upon check-in. He has such great guest services skills and was a pleasure to talk to. My family had been driving for four hours and even being tired upon arrival, he got us laughing and up to our room. The rooms are nice as well. They have a two burner stove, dish washer, full fridge, and other amenities. The beds are pretty firm, but still comfy and I would recommend this hotel for any stay.
03/11/14 Adak C Virginia Beach, Virginia
I had a great stay here. The staff was good. Check in and out was quick and easy. The room has everything you need regardless of the length of stay. It is close to many places to eat and shop. I would stay here again.
"Great Stay, Great Staff"
01/12/14 WorldTraveler19999 Dallas, Texas
It was a pleasure to meet this staff. First of all, the night auditor was one of the best experience with dealing with me. It was great. The hotel was very nice and accessible to the where I had to be at in meetings. It was a great experience. I had left a light on in my car and it killed the battery. The hotel assisted me. This was a great hotel and with over 200 nights a year in hotels, this was one of the best.
11/01/13 Robert A Jewett
Loved my stay here. It's a business based extended stay, complete with a full kitchen. It was clean, never had a problem with any theft, and we had numerous trucks and trailers there for well over four months. The staff was friendly, they are very pet friendly, and they were the most price friendly for all we received. I would recommend this hotel to everyone. The only problem I ran across was the smoke alarm going off on a regular basis due to some peoples inability to cook food properly.
10/11/13 Gray P Baltimore, Maryland
This property is well maintained, clean, safe, quiet, and convenient to a local 4 lane hwy. where the speed limit is 70 mph. Good solid bed and all the amenities U need for an extended stay if necessary. Staff was very courteous and proactive in helping with Q&A. I wish all my hotel stays were like this one.
"Clean and Convenient"
07/27/13 Donna M Ocean View, Delaware, United States
We were traveling with our dog while we were visiting family here in Greenville. This hotel is pet friendly so we reserved our room here. They couldn't have been more accomodating and the staff couldn't be friendlier. They have gone out of their way to make sure we are having a comfortable stay. I would definitely stay here again. The bed and pillows were very very comfortable and the rooms were quiet..no hall noise even tho there is baseball tournaments going on this weekend and the hotel is packed full. If we visit again, this will definitely be our hotel of choice. No pool, but we knew that before we reserved. The cleanliness and friendliness is definitely a plus for us!
"Last minute trip"
07/16/13 VickiTyree Greenville, North Carolina
We had to find a hotel room for one night while our carpet was being laid in our house. I instantly thought of Candlewood Suites!!! I do love this hotel and their staff!! They were very kind to us considering it was such a last minute reservation and gave us a discount on top of that!!
06/07/13 12Keith Harrisonburg, Virginia
Great place to stay. It was clean, quiet, and most of all pet friendly. This was the first time I had to travel with my dog and I was worried the room would smell or be dirty and it was fantastic. I would absolutely stay here again. I have stayed in the Greenville Hampton a few times and the Candlewood compares very favorably. The big difference is no complimentary breakfast at Candlewood, but it has a full size refrigerator, cooktop and sink which was nice. Definitely recommend.
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