"Overnight before LAX"
I was happy with my stay. No problems or complaints.Genuine Expedia guest review
The hotel was very clean, beds were comfortable. Had no issues with the hotel itself except the free bfast was not that tasty as well. The only bad part of this review is as a result of the hotel staff as when my friends and I first arrived, the guy at the front desk was VERY unwelcoming. He knew we were tourists, he said he could not find our reservation, […] said that the website we booked it on was unreliable and we had to insist and it was after some time he put some effort and found it. He was simply rude everytime we saw him so it was not just that first time. I think he needs some training on how to treat international guests so that they would be comfortable to refer the hotel to others. When you are in a strange place the last thing you want is to get that uncomfortable feeling that you are disliked or that you dont belong. Read moreGenuine Hotels.com guest review
We stayed here a week ago. We got there around 12 in the midnight. The person at the front desk was very kind and he offered us a lot of traveling packages even though it was late at night, he did not forget to make us feel welcomed. The room was very clean and nice. Although there is breakfast, don't expect it to be good food.. it is just cereal and […] coffee... simple but it is better than nothing. For this price, I am very satisfied with it and also it is very convenient that it is close to the LAX airport. If you get hungry, there are places to eat around the hotel so don't you worry. But you have to careful at night because it is ghetto... I saw many strippers walking around with no shoes LOL good experience though! Enjoy your stay Read moreGenuine Expedia guest review
"Clean & affordable"
The price is right for a clean hotel. The staff is kind of rude but overall it a nice hotelGenuine Expedia guest review
"Most accommodating hotel!"
Hotel offered info regarding tours. Also, gave good directions for travel. Breakfast was good.Genuine Expedia guest review
"Clean and spacious"
I was surprised by how big the room was. Clean and comfortable, even had a jet tub! Great place to stay.Genuine Hotels.com guest review
"Very nice Hotel, parking costs high"
Very nice hotel, locked parking, did charge us double for the parking was supposed to be 10 and charged 20 on credit card.Genuine Expedia guest review
"Not bad for an overnighter"
Not bad for an overnighter in a sketchy neighborhood. Too far from all other parts of LA, but perfect price range for the quality of the hotel if you don't mind driving.Genuine Hotels.com guest review
"Close to the airport"
Staff was very nice and helpful. I forgot my sweatshirt in the shuttle on the way to the airport and they found it and shipped it to me.Genuine Expedia guest review
I enjoyed my stay at this hotel and would stay here again. The room was clean, but the carpet needs to be replaced.Genuine Hotels.com guest review
I loved it. I liked the location, the staff was really nice, I was very surprised and enjoyed my stay there.Genuine Hotels.com guest review
Good stay. Perfect for a couple of days visit.Genuine Hotels.com guest review
"Great hotel enjoyed our stay just one but...."
Loved our stay but only had one glitch. The bathroom smelled like heavy cigarette smoke. It seems as if a worker or the last guest smoked in the bathroom. The scent remained for our entire three days there. The staff was accommodating with supplying us with air freshener!Genuine Expedia guest review
This place was a dump! The breakfast was a joke and the staff seemed bothered.Genuine Hotels.com guest review
"Great short stay hotel"
Clean room, great Staff , good price. If you want to stay coles to the AirPort, is Hard to beat.Genuine Expedia guest review
"Ok hotel just bad parking!!!"
Hotel is decent, needs some tlc but otherwise ok. Parking lot is about 250 feet from lobby and we had to park on the 4th level, no elevator, two small kids and luggage down the stairs! At 11:30 pm after a long ride...Genuine Expedia guest review
"Very nice hotel"
Was a very nice stay. The room was very clean and comfortable. The only negative was that the bike in the fitness room was out of order so I was unable to exercise and that was upsetting. Was told that the other equipment wasn't in the best condition to use either.Genuine Expedia guest review
"visit to LA"
wonderful stay. clean hotel, friendly staff, great breakfast, nice price.Genuine Expedia guest review
This was a great place to stay and easy to get to the airport. Beautiful rooms free breakfast, enjoyed !Genuine Hotels.com guest review
"Convenient location close to the airport."
Good clean hotel, friendly staff. Convenient location. Noise from hallway travels into the room. I would suggest a room far from the elevators and far from the breakfast room if you are sensitive to noise.Genuine Expedia guest review
Clean, free breakfast, polite staff, comfortable room, reasonable price.Genuine Hotels.com guest review
"Coffee maker broken. No wake up call...."
The room was nice but the coffee maker was broken. I called the front desk for a replacement to no avail. The guy on duty declined and said I should just come to the lobby and get some coffee from their machine. Great. I asked for a wake up call at 5:30 a.m. as a back up to the alarm clock-- which I never got, and the alarm clock did not go off as well. […] In addition the heating/AC unit instructions were complex and I was constantly messing with it to get relief. Read moreGenuine Expedia guest review
"Ok place to stay"
It was a cool inn overall, what really got me was the location. It wasn't far away from anything, but it was just enough out of the way for it to be a slight hassle. Walking distance there wasn't much by. 2 bars near by but pretty much dead out there.Genuine Hotels.com guest review
"Great hotel and awesome staff"
my family stayed for one night, and it was a great experience, the staff have a great service attitude, the airport shuffle is excellent, and even when the breakfast is not wonderful is decent and the staff make it better with all their attentions.Genuine Expedia guest review
"Good Hotel / Nice Receptionist"
Came from SF via long drive (6 hrs) with my cousin & 2 kids. Arrived a bit early than expected @ 1:30 pm. Check in time at 3pm. Jennifer from the reception allowed us to get in at 1:30 pm she's very accomodating & very pleasant. Hotel's clean & we had a huge room. Awesome breakfast. Gated parking. Everything in a reasonable price.. Will be back soon […] and planning to stay longer. Read moreGenuine Hotels.com guest review
"Close to airport w/ free shuttle CLEAN!!"
Chose this hotel based on location and other Expedia reviewers. The front desk staff were very nice. The lobby was clean, the elevator was clean, the halls were clean, our room was clean. Our bed was very comfortable. They had 2 diff pillow choices-firm and soft-on the bed. The shower had good pressure with a changeable shower-head. There was a coffee […] maker, fridge, microwave in the room. The bagels at breakfast were fresh-not stale like most places. Unfortunately, our plane left too early to truly enjoy breakfast. Also due to the later time we checked in and early time of departure, we were unable to enjoy the pool/spa/gym on site. If we need to stay near the airport in LA again, this will be where we stay:) Read moreGenuine Expedia guest review
Great value for the money!Genuine Hotels.com guest review
"Great hotel but was disappointed with my stay"
Great hotel but was disappointed with my stay this weekend. I have stayed at this hotel several times and the staff is really great and the rooms are always very clean. Unfortunately, my room was between several rooms occupied by teenagers with no adult supervision in sight. The noise was crazy and they were playing football in the halls. I won't hold […] this against the hotel since I could have complained. I remembered I was a teenager who probably would have been just as rambunctious without any adults around. Read moreGenuine Expedia guest review
"Wonderful and informative"
We had a wonderful stay. The customer service was great. Jennifer and Kayla are outstanding. They even had. Dinner plans for us. Great job Melia mattiesGenuine Expedia guest review
Nice employee, good breakfast but having some variety makes it better. the guy working in the breakfast room was very polite and helpful. the room had kind of odor that made it less comfortableGenuine Expedia guest review
"Great staff, clean hotel"
The staff was great and very friendly. Our rooms were very clean and our visit was comfortable . There is a gated parking area that was a plus, the only negative thing is that the location is in an OK area, not the nicest, but considering everything else I would definitely recommend.Genuine Hotels.com guest review
"Overnight stay before flight after BCS game"
Nice hotel and comfortable bed. Our room's dresser/tv stand was wobbly, so I felt like an elephant as I walked in the room. I was also fearful that I was disturbing our downstairs neighbors. Very close proximity to LAX as well, but in a borderline rundown neighborhood. Parking is in a garage (free), across the street. Overall would stay here again.Genuine Hotels.com guest review
Very nice hotel and friendly staff!Genuine Expedia guest review
The staff went out of their way to help us. We came to watch the Rose Parade. They helped us with timing to leave, directions, and even prepared some bags with food in them to help us since we were missing the breakfast time. Also, my son came down with the flu while we were there. They helped us find an excellent hospital that was open, and changed […] his sheets "off hours" because he was sweating so bad from fever. The shuttle to the airport was timely and they scheduled us in so we would be sure to catch our flight. We would definitely stay there again, hands down great service! My only note to travelers is this: This is the Holiday Inn Express, LAX HAWTHORNE, not LAX. We first went to the wrong hotel. It is about 10 minutes to the airport, but it was worth it! Read moreGenuine Hotels.com guest review
"After a long trip"
We had just returned from a very long trip overseas. It was wonderful to be able to check into our hotel at 11AM. The room was nice and quiet with dark heavy curtains. We were able to get a much needed sleep. The bed was very comfortable with plenty of regular pillows, not those stupid cube pillows so many hotels have. The hotel was close to the airport […] but we never heard any planes. The hotel shuttle pickup from the airport worked out great. We would definitely stay there again Read moreGenuine Hotels.com guest review
"Holiday Inn Surprise"
Having travelled around the States for the last 5 weeks, really pleased to have selected this property before leaving the next day on an international flight,convenient location to a range of food options suitable for the family, really friendly staff and comfortable rooms, shuttle bus availability.Only disappointment was that Wi-Fi only worked on the […] day we arrived and not when we were to leave (trying to confirm flight departure) and business centre PC also not able to access, maybe a problem on the day but unable to be resolved. Small matter but as a brand standard as a Holiday Inn, used a towel that had several holes and worn in places, thought it wasn't up too par. All in all, a very enjoyable stay. Read moreGenuine Hotels.com guest review
"Close enough for the Rose Bowl."
The hotel was very nice, clean, affordable. The staff was very nice & personable. Started out with Xavier when we checked in, he was very helpful and Geoege at breakfast! He was amazing! George went above and beyond service! All of the staff we encountered were very friendly.Genuine Expedia guest review
Overall great stay. No complaints.Genuine Expedia guest review
"The Crew is the best"
Overall - i had a very good experience, i had read both the negativeand good reviews of this place before i selected this place, and for me - it was just great. Th staff were excellent and the service was great. I have to mention that the breakfast bar staff were a step ahead than the rest of the hotels i had been before. I would safely recomend this […] place for any of my friends or family or business partners. Read moreGenuine Hotels.com guest review
Good place to stay, friendly staff. The only problem was the toilet got blocked the first time we used it and they sent someone to fix it right away. Otherwise, a very nice place to stay. Internet works great. I would definitely stay there again.Genuine Hotels.com guest review
We two family stayed during the Xmas time and the stay eas excellent. The hotel has excellent breakfast the staffs were very friendly.Genuine Hotels.com guest review
"Great comfortable stay! Clean!"
Great place to stay in and sleep. Love the option of free airport shuttle. Breakfast wasn't bad.Genuine Expedia guest review
"Good hotel, awful food"
The hotel is very good with clean and comfortable rooms, fast internet and parking. It is very close to LAX which is nice, but the neighbourhood is very bad with nothing to do and is very difficult to even find decent food. The hotel doesn't have kitchen so they can serve only breakfast, which isn't fresh at all! They only have plastic forks and plates […] and generally it seems pitiful. Read moreGenuine Hotels.com guest review
"Great place to stay !"
Very pleased, hotel was a very good value . Very clean and well kept , friendly staff and good breakfast . We really felt safe and the free secured parking garage was icing on the cake !Genuine Hotels.com guest review
great hotel although the breakfast options could be better. have had better ones at the other holiday inns i have stayed at!Genuine Hotels.com guest review
"Good but be careful"
everything was good, the hotel it's very nice,but I had a problem with my luggage, I left in the reception kept for 10 days. Some things from the suitcase disappeared, even though with locker.Genuine Hotels.com guest review
Wonderful Hotel!! I really enjoyed all aspects of my stay at this Hotel. Check-in was super, the maid service, restaurant, and airport shuttle, was fantastic. I want to return soon as possible. I was so comfortable and relaxed. I will inform my family, friends, and business partners. Thanks for the warm customer service.Genuine Hotels.com guest review
The hotel was great .. the only thing I would say I was giving one space to park the other space was a $10 fee and it wasn't disclose to me before.. other then that great service.. very clean room....Genuine Hotels.com guest review
"Great for airport"
Short stay, but great hotel. Super clean, super close to the airport. Be mindful that there's a Holiday Inn nearby but this one is the Holiday Inn Express.Genuine Hotels.com guest review
"Overall Very Satisfied!"
Great Customer Service Nice Hotel Filling Breakfast Very Happy :)Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )