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Dukes Hotel - London 51.50562, -0.13957
35 St James's Place, London, SW1A 1NY United Kingdom
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Guest review summary
- 4.6 Average rating: All Trip Types
- 88% Recommended
- 17 Reviews
- 4.7 Hotel Service
- 4.5 Room Comfort
- 4.5 Hotel Condition
- 4.7 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (17) | 4.6 |
| Business | (5) | 4.8 |
| Romance | (1) | 4.0 |
| Family | (3) | 4.3 |
| With Friends | (1) | 5.0 |
| All Others | (7) | 4.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Babysitting or child care
- Beauty services
- Breakfast available (surcharge)
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (valet)
- Porter/bellhop
- Room service
- Safe-deposit box - front desk
- Shoe shine
- Steam room
- Wedding services
Business & Event
- 24-hour front desk
- Banquet facilities
- Business center
- Conference room(s)
- Event catering
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Cable/satellite television channels
- Climate control
- Clock radio
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Direct-dial phone
- Extra towels/bedding in room
- Hair dryer
- Handheld shower
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe
- Iron/ironing board (on request)
- Minibar
- Non-smoking only
- Pay movies
- Premium bedding
- Private bathroom
- Slippers
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Number of floors: 7;
- Number of rooms: 90;
- Restaurant(s) in hotel;
- Smoke-free property;
- Umbrella
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Bird watching nearby
- Boating nearby
- Fishing nearby
- Helicopter/airplane sightseeing nearby
- Horse riding/rental nearby
- Ice skating nearby
- Pilates classes/instruction nearby
- Playground nearby
- Racquetball/squash nearby
- Running track/path nearby
- Scooter/Moped Rentals nearby
- Swimming nearby
- Tennis nearby
- Volleyball nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
Classic king/Twin Room
One king or two twin beds. 17 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Cable/satellite television channels
- Climate control
- Clock radio
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Direct-dial phone
- Extra towels/bedding in room
- Hair dryer
- Handheld shower
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe
- Iron/ironing board (on request)
- Minibar
- Non-smoking only
- Pay movies
- Premium bedding
- Private bathroom
- Slippers
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
Junior Suite Room
One king bed. 23 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Separate sitting area. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include Accessibility featuresLuxury king/Twin Room
One king or two twin beds. 20 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Sitting area. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include Accessibility featuresOne Bedroom Suite
One king bed. 38 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Separate south-facing sitting room. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include Accessibility featuresStandard room
One double bed. 13 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include Accessibility featuresSuperior King/Twin Room
One king or two twin beds. 18 square metres. Neutral decor, antique-style dark wood furnishings, and fabrics in contemporary, earthy tones. Turndown service. Wireless Internet. Flatscreen television with satellite channels. MP3 player speakers and DVD players on request. Minibar. In-room massage. Hair dryer. Bathrobes.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Mayfair - Marylebone
Famous for its hotels, Mayfair holds London's most expensive homes and, on Bond Street, its most expensive shops. But the tucked-away pubs, restaurants, and shops of atmospheric Shepherd Market offer affordable local colour, too. Sandwiched between several main roads, Marylebone has a village atmosphere and a charming High Street. Nearby attractions include Madame Tussaud's and the Georgian splendours of Regent's Park, including London Zoo.
see all hotels in Mayfair - MaryleboneNearby Activities & Points of Interest
Less than 0.5 mile
- Spencer House - 100 yards
- St. James Palace - 200 yards
- St. James's Square - 300 yards
- Royal Academy of Arts - 400 yards
- Buckingham Palace - 400 yards
- St. James Park - 500 yards
- Piccadilly Circus - 600 yards
- Shaftesbury Monument (Eros Statue) - 600 yards
- Her Majesty's Theatre - 700 yards
- Royal Mews - 800 yards
3.0+ mi
- London City Airport (LCY) - 8.1 miles
- London Heathrow Airport (LHR) - 14 miles
- Biggin Hill Airport (BQH) - 14 miles
- London Gatwick Airport (LGW) - 24 miles
- White Waltham Airport - 27 miles
- London Luton Airport - 28 miles
- Farnborough Airport (FAB) - 32 miles
- London Stansted Airport (STN) - 32 miles
- Southend-on-Sea Municipal Airport (SEN) - 36 miles
- Shoreham-By-Sea Airport (ESH) - 47 miles
Reviews
Filter by:
-
All (17)
- Recommended (15)
- Not recommended (2)
Reviewed by a Hotels.com guest on Oct 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Dukes - 1 city block from the fray"
Reviewed by Reid of Redmond on Oct 1, 2009
Dukes is a wonderful find. Having been referred by a colleague, we stayed there on a short run to London. 4 doors down is the place Chopin stayed, so there's history here. The place is quaint, tucked off the path, not a lot of traffic, yet within walking distance to great restaurants, the Tube and everything we wanted to see on a first visit to London.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel, great location"
Reviewed by a Hotels.com guest on Aug 6, 2009
Excellent service...bar serves the best martini in London
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Nice Location, Small Rooms"
Reviewed by Daniel of Franklin on Jul 28, 2009
I got a standard room. The location is great, the hotel is quaint but I was disappointed in how small the room was - barely room for luggage and my wife and I. Also the bedspread was stained and the carpet was stained. Service was great.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Will do it again"
Reviewed by D of Calgary on Jul 26, 2009
Very quaint hotel in the middle of London. Close to Buckingham Palace and parks.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel"
Reviewed by a Hotels.com guest on May 27, 2009
The hotel was outstanding. The staff was nice and helpful. The rooms were good except for the bed. The bed seemed old and had the sleep depresions to prove it. ITs prime location was good for sights, attractions, shopping, the underground, and some dinning and pubs.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Beautiful Hotel"
Reviewed by a Hotels.com guest on May 6, 2009
What a great place to stay! Loved everything about it. Service cannot be beat.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Blissful Weekend"
Reviewed by D of Oxford on Apr 14, 2009
Being a frequent business traveler - it is great to stay in an local/independant hotel. Hotel has a great location tucked away in a quite side road. Ample superb restaurants on your door step, great proximity to shops and going out. Leicester Square, Theaters, and Tube are short walk away. Hotel is small - classic English. Room was immaculate, staff friendly and accommodating. Would not hesitate to return
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"The Dukes Does It Again!"
Reviewed by Cheryl of New York on Jan 15, 2009
We have always enjoyed staying at the Dukes Hotel. When we stayed in London at the Dukes in September, we were surprised to be disappointed by our experience; although they had recently renovated, the service seemed less personal and somewhat lackluster. We discovered that they had been recently purchased, and sadly attributed our experience to this. Happily, we decided to give them "one more chance" on our recent trip to London. Voila! Everything seemed back to normal, and each member of the staff seemed especally keen to make us feel special and welcome. We were so happy to see that this must have just been a temporary glitch. The Dukes is truly a "find".
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"I'll definitely be back"
Reviewed by Michele of Glen Ellyn, on Jan 12, 2009
Fabulous, quaint hotel in an excellent location. A few blocks from Buckingham Palace, near Green Park, near shopping. I was amazed at the service. They really went the extra mile. I checked in early without a problem, I asked directions to something on another floor and the person walked me there, when they called me with my wake-up call it was a real person and she offered to call back again in 10 minutes to make sure I was up. . . the room was great, nice drawing room to have tea in. . .I will stay there again on my next trip to London.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 16, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Little Gem"
Reviewed by Peter of New York on Dec 15, 2008
Superbly situated--this is the perfect solution to finding an affordable location for business and tourists. Rooms are on the small side but well appointed, clean and well looked after. Nice bar and lounge as well as an excellent--although expensive--restaurant
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Duke's Hotel, St James, London"
Reviewed by a Hotels.com guest on Nov 3, 2008
This has always been a favorite hotel of mine. The price available on Hotels.com was nothing short of unbelievable for a five star property!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"I would choose it again"
Reviewed by A of Birmingham on Oct 6, 2008
Well situated and excellent room facilities. Very friendly staff Room was of a good size, the bathroom was clean and toiletries were adequate and of good quality.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"très bien placé"
Reviewed by C of Crans-Montana on Aug 18, 2009
Excellent emplacement vers Picadilly et Soho, mais ne vous attendez pas à un 5 Etoiles de grande calsse. correct sans plus, les chambres sont petites et sans canapé coin de jours...
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews