Excellent location, staff and rooms.Genuine Hotels.com guest review
"Great clean hotel"
We enjoyed our stay. The staff were nice. Rooms were very clean, the pool were also very clean and not crowded. The only issue that I had with our stay here is after paying hotels.com for our room the hotel also put a hold on my account for the amount of the room and also charged me for the room. So they had it where I was paying for the room 3 times. […] I called hotels.com and they are looking into the issue Read moreGenuine Hotels.com guest review
"Convenient for one night stay while on a road trip"
Everything was very nice except the beds in the room. I believe our room number was 237 and there was a problem with both queen beds. apparently they are Sleep Number beds and the thin adjustable liner had shifted downward over the foot of the bed creating a "valley" at the head of the bed. It was also uncomfortable and required an extra pillow to fill […] in the "gap", but the pillows kept shifting all night long. Read moreGenuine Hotels.com guest review
Its a beautiful hotel and is very clean, but after my son, grandson and I checked in to our room and got everything unpacked, about 2 hours later I noticed ants all over our food and countertop where the fridge and microwave were. I phoned the front desk and notified them of this and they gave us a new room. Since my son's back was out, I had to pack […] everything up myself and move to another room which took me about 2 hours. Upon arriving in the new room, I noticed that the fridge in the new room did not work well and there was no thermostat or small freezer like the first room had. I had purchased some ice cream at the front desk, never the least, returned it melted because there was no way to keep it frozen and asked for my money back. The manager just looked at me like I was being petty when I returned the ice cream. I told him the fridge didn't work in our new room and he offered no assistance. They could have at least offered us a free breakfast for our inconvenience of moving from room to room. This hotel also has sleep number beds which did not work correctly. I woke up with a neck and backache both days. The hotel is conveniently located in an area where you can drive and get about anything you need, pizza, Wal-Mart, Walgreens, etc. Easy to get to from the highway. Read moreGenuine Hotels.com guest review
"Nice Hotel close to family"
It was handy for the things we were doing in Belleville, IL area.Genuine Expedia guest review
"Very nice facility. Centrally located, very clean"
I loved the hotel. Convenient to everything - food was good - clean surroundingsGenuine Expedia guest review
"Nice hotel in O'Fallon, Illinois"
The accommodation were nice for what we needed. Clean, comfortable, easy access to the highway. Staff was friendly & the complementary coffee was excellent. Would use again.Genuine Expedia guest review
"decent place to stay"
overall quite acceptable; toilet ran constantly, asked for trash and towel service twice before it was attended too. no room darkening curtains allowed adjacent vapor lamp to shine in all night. bed was very comfortable as were the pillows and bedding. good location for our purposes.rate was reasonable for accomodations provided.Genuine Hotels.com guest review
"perfect for business"
not a lot of things around the hotel to do, but enough food places that are welcome for a business traveler. recommend heading across the street to GlobalBrew and Bella Milano. Don't even need to move your car for relaxation and a good meal.Genuine Hotels.com guest review
Got the room for a steal last minute through hotels.com. Newer hotel, nice accommodations, beds we're comfy. Room very clean except when we got to our room there was urine on the toilet seat. Staff offered us the $10 breakfast for free. Fitness room pretty skimpy for a nice hotel. Much cheaper than staying in St. Louis, and is short drive from there. […] Would stay there again, just look before you sit down. Read moreGenuine Hotels.com guest review
"Nice hotel near STL"
Hotel was very clean, nice amenities and the staff was great!!Genuine Expedia guest review
"Excellent location; numerous restaurants"
Great room layout (king suite); breakfast is very good for the price;Genuine Hotels.com guest review
"would stay again"
This hotel was clean and comfortable and the staff was great. My only complaints are that breakfast isn't included and there are no vending machines. Since this was a business trip those aren't big factors but if I was bringing my family it would add up.Genuine Hotels.com guest review
Awesome price. Very clean. Charged us for a breakfast but took off within five minutes of us questioning it.Genuine Expedia guest review
"Too firm of a bed. Pricey with a free breakfast."
Very friendly and helpful staff! No complimentary breakfast... Very pricey.Genuine Expedia guest review
Nice clean hotel. Staff was friendly and helpful. Could possibly use additional security. Multiple car break ins on the night we stayed..Genuine Expedia guest review
"Road trip stop"
Satisfied with most, but pool was not heated. We could no take our toddler for a swim. If a hotel has an indoor pool, it should be heated. When I mentioned this to the front desk they said their pool is always 80 degrees, I don't know if that was an appeal to industry standard or what, but whatever the temp it was too cold for little ones.Genuine Hotels.com guest review
"Nice hotel and nice pond behind it"
The hotel was very nice. The only complaint I have is that when I was looking for rooms I wanted a room close to the ball field. The hotel pulled up first and there are lots of rooms closer to St.Louis. Other than that it's very niceGenuine Expedia guest review
"Nice Hotel in a Modern Commercial Area"
This is a nice, newer hotel located just off the interstate in a safe, modern commercial area.Genuine Hotels.com guest review
"Better than average"
We found no faults with this hotelGenuine Hotels.com guest review
"Fancy hotel but $10 breakfast"
Beautiful hotel and great computer room. There were cookies and lemonade in the lobby but we were not offered any. I was afraid to ask if they were for anyone because when I inquired about breakfast I was told it was $10 per person.Genuine Hotels.com guest review
Coffee maker in room was broke. My wife didnt like the beds. The meals where pretty expensive. It was $25 for us to eat breakfast. The pool and weight room where nice. The bathroom door was spring loaded and made an awful noise while being used.Genuine Hotels.com guest review
Excellent stay.. No bad things to say about any aspect..Genuine Hotels.com guest review
Room was good. Included refrigerator. Breakfast was not included, but hotel price was a good deal. Pool water was not heated and was pretty chilly. There was a hot tub as well at the pool. Overall room was clean and comfortable. You could get downtown St. Louis in 20-30 minutes, so convenience was good.Genuine Hotels.com guest review
"Met our expectations"
CLEAN, comfortable, and met our expectations. Exactly what we hoped!Genuine Hotels.com guest review
Hotel staff was great! Only stayed one night, but would stay here again. Pillows were great bed was just okay. Fresh cookies were wonderful!Genuine Hotels.com guest review
"Great Last Minute Deal But"
Booked a last minute hotel stay at Hilton Garden Inn in O'Fallon, IL since they were offering a decent discount. It was somewhat crowded hotel due to Prom Weekend and a bunch of soccer & baseball tournaments going on at the same time. My kids were excited because it had a pool and a hot tub. After long day of soccer, we were looking for a relaxing time […] in the pool/hot tub. It turns out the hot tub jets did not work nor was the pool warm enough to swim. The room was great after I figured out that the TV was unplugged from the base of the TV and not the wall. Best we Read moreGenuine Expedia guest review
"Love this Hotel!"
Always stay here when I am in the ST Louis area. Always clean, close to everything. Love this place.Genuine Hotels.com guest review
"Good for the price"
Front dear host was awesome guy. Wait staff for breakfast were also great. Would stay again.Genuine Hotels.com guest review
"Love this hotel"
Love this hotel. Always stay here when we need a weekend getaway.Genuine Hotels.com guest review
"Great stay, expectations exceeded and slept well."
Was in town for business and all my needs were met, including a good nights rest. Thank you.Genuine Expedia guest review
"fine but no shower"
everything was good until time to take ashower. NO HOT WATER called front desk and she was trying to make me out to be stupid, you have it turned wrong. Really I am not that stupid. The room was nice and clean but no hot water for us. They did the right thing and comped us the roomGenuine Expedia guest review
I reserved a suite for a romantic getaway.The suite was really small also the bathroom was really really small .I was really looking for a whirl pool tub are something much bigger for the price ,barely big enough for one person.I suggest you call the hotel before you reserve a room online to know exactly what you are getting for the money .Genuine Hotels.com guest review
"Great place to stay"
The room was clean and comfortable, and the staff was friendly and helpful. We had breakfast and were pleased with the way the food was cooked and served. We sat by the fireplace in the lobby for a while and enjoyed the comfortable chairs. Overall, very pleasant stay!Genuine Expedia guest review
"Comfortable and convenient"
Nice widescreen TV and fast WiFi. it was nice to eat in the restaurant so I did not have drive anywhere. I will stay here again.Genuine Hotels.com guest review
This hotel is located in a great spot for local shopping etc. rooms clean, room service food terrible, pool and hot tub decent. & the toilet paper was super cheep - so I would bring my own that's pretty much it, over priced for what it is, but served it's pourpose for us & I would say there againGenuine Hotels.com guest review
"Nice hotel, weird breakfast set-up"
I wish they would have had a continental breakfast or advertised that the breakfast in the lobby was $9.95. I didn't know that until they handed me a bill for it.Genuine Expedia guest review
"A nice hotel for the money :)."
Very nice :).Genuine Expedia guest review
We were happy with our stay.Genuine Hotels.com guest review
"More than expected"
Arrived late to find an all you can eat buffet in the lobby. Didn't want to have to leave the hotel to get something to eat. Beds were firm adjustable. Couldn't ask for more. Great price.Genuine Hotels.com guest review
It's a easy, clean, friendly, and spacious hotel. I'd stay there again.Genuine Hotels.com guest review
The hotel was nice, and I overall enjoyed my stay. The only complaint I would have is the maid did not vacuum when they came in to clean? I just think that's a must not an option.Genuine Expedia guest review
"Very convenient to everything"
The food and the server/bartender was excellent I wish I could say the same for the front desk and serviceGenuine Hotels.com guest review
"Great hotel , Breakfast not included"
I did not know that breakfast was not included. There was a breakfast buffet for 10$ per person. It was good. But I wish someone told us ahead of time that is not included. Everything else was great.Genuine Expedia guest review
"Right off the Highway"
My husband and I stayed here for the first time a few weeks ago, and it was spectacular! The room was very spacious and clean, with a large bathroom. The showers impressed me most, because most hotel showers are practically useless with no water pressure, but the ones here were great! The staff was friendly, and we had no issues with the hotel. We would […] definitely stay here again. Read moreGenuine Hotels.com guest review
The hotel room was beautiful. I was pleased with the size of the room. Staff was very friendly. Will definitely be staying at this hotel in the near future.Genuine Expedia guest review
"We'll return again."
My daughters like the swimming pool, very clean and nice.Genuine Hotels.com guest review
"Weekend stay with the family"
The hotel was attractive and conveniently located to St. Louis where we attended a Cardinals' game. I guess I misunderstood some of the website information. Most chain hotels have a free breakfast of some sort. There was free coffee, but the hot breakfast at the Hilton was $10 per person. We went to a nearby restaurant both mornings for breakfast. I […] also was planning on some time in the sun at the outdoor pool, but there wasn't one. I chose this hotel specifically because of the outdoor pool. I booked our rooms through Expedia, and that's what the description said: both an indoor and an outdoor pool. I mentioned this to the front desk, but they couldnt do anything but perhaps pass it on to management. I also didnt know we were getting such large rooms. Our room had two rooms really. We could have been fine, even with four people, had I known there was sofa bed in the living room area. It would have saved me a lot of money. Read moreGenuine Expedia guest review
"Just a vacation stay to get away from home"
Very nice hotel and will stay there again.Genuine Hotels.com guest review
The hotel is very well maintained and close to everything. Would recommed it to a friend.Genuine Hotels.com guest review
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