The window of our room, 217, opened to air conditioner units on a roof that was adjacent. The AC was extremely loud, and the room was not acceptable. At 12;30 AM, we heard loud talking and laughing outside our door that lasted for 45 minutes. We notified the front desk, asking for assistance with the crowd that had formed in the hall, but no one responded. […] We travel extensively, and have some success with this brand of hotel before, this time we were greatly disappointed. We asked for help, to this day, we have had no response. Read moreGenuine Expedia guest review
"outstanding staff and hotel was very clean"
The hotel made the business trip I had to endure a very pleasant stay in O"Fallon IL.Genuine Hotels.com guest review
I usually stay in OFallon every three months for business. I have stayed here a few times and was always pleased. But, the breakfast is not free and I had a group of kids having parties in the rooms next door the prevented me from getting any sleep on my last night.Genuine Expedia guest review
"Great Location for our sights"
Great stay. Hotel was very clean, Room was nice, but the beds comfort system did not work. Not the most comfortable bed.Genuine Hotels.com guest review
"Very Quality Stay"
The hotel was excellent. Kids loved the pool and hot tub, room was immaculate. The only complaint we had was that the "comfort control" for the beds did not work....but on a positive note, the queen beds were still very comfortable. Will definitely stay again if in the St. Louis area.Genuine Hotels.com guest review
"Nice overnight break."
Gift shop needs to carry more items. Pool area needs a way to get the water off the floor to make it safer. Bed was wonderful. Nice TV. Enjoyed our stay.Genuine Expedia guest review
Adjusting beds worked well, we all had a great nights sleep. Too bad we couldn't stay longer.Genuine Hotels.com guest review
"Clean and comfortable"
The staff was friendly and our room was clean, updated and the beds were very comfortable.Genuine Hotels.com guest review
My husband and I stayed here for a one-night getaway while my mom watched out 4month old baby. The bed was amazingly comfortable! Everything was better than expected. The only negative thing was the onsite restaurant was very pricey, but there are lots of surrounding restaurants, so it's not too bad. We will definitely be going back to this hotel the […] next time we have a night out :) Read moreGenuine Hotels.com guest review
"best place I've stayed lately!"
I love clean, new hotels, and this place fit the bill! The kids (and I ) loved the pool and the coffee was way better than the crap at some motels for breakfast!Genuine Expedia guest review
UneventfulGenuine Hotels.com guest review
"Physically very nice but some details fell short."
The hotel is new and very clean. Our room was very nice. The pool was nice but I think they need to check the chlorine levels. It dried our skin badly and my kids had some discomfort from that. The poor bartender was the only person serving people in the entire bar and grill. Since we were not in a hurry it wasn't a problem, but why they only staff […] one person to handle a bar and seating for probably another 35-40 people on a Saturday night is beyond me. Read moreGenuine Expedia guest review
"Hotel in O'Fallon, IL near St. Louis"
The hotel was very comfortable and the speed in which i was checked in was amazing! I booked on Hotels.com and they had my key ready to go as soon as i walked to the desk. However there were some minor problems with the bathroom as in the shower plug kept falling down and plugging the tub and the toilet handle had broken. I'm sure it's fixed now. And […] the breakfast was not complimentary which is very disappointing for me. I should have just stayed at the Holiday Inn and gotten a free breakfast. But all in all it was quiet and comfortable which i can't complain about. Read moreGenuine Hotels.com guest review
Room , was right next to a loud area . Front desk was not accomedating request off give different room .Genuine Hotels.com guest review
This is a beautiful hotel. Great Value, From the time we arrived everything was perfect. The room was very nice, clean, wonderful beds, Everyone at the desk is very friendly and helpful. We would definitele stay there again.Genuine Expedia guest review
Booked this hotel for the price (they were havinga summer sale) and would gladly have paid full price after the great experience. Didn't want to go home! Beautifully appointed room, comfy cozy, clean, great service and hospitality.Genuine Expedia guest review
We absolutely loved this hotel! The staff we friendly, neat and professional. The gym and pool were clean and well supplied. I took my son and one of his friends and they had the time of they're life. Very convenient to Busch Stadium and to the Arch(about 15 minutes). Will definitely go back and recommend to others.Genuine Hotels.com guest review
"Would return to hotel because of location to everything, service and accomadations where top notch!"
Simply awesome, nothing bad to say and the employees where great to deal with and very helpful.Genuine Expedia guest review
"Clean and comfortable."
An excellent hotel with friendly, helpful staff. We would certainly stay there again.Genuine Expedia guest review
"My recent visit"
This hotel is over rated. The room was not clean. We waited hours and hours to get checked in. The plumbing was unimaginable dirty. Sink stains, shower wouldn't drain unless you took out the plug that was filthy and no longer connected. Was told 3 different things by peep that work there. Seems like they have enough business they don't care. I will go somewhere else next time. Carpets filthy. Customer service subpar
"Very nice property!"
07/26/14 Kokotraveler NW Florida
We stayed here while visiting family over the 4th of July weekend. The rooms are very nice and comfortable. It is conveniently located off the interstate, with plenty of restaurants and shopping nearby. We will choose this hotel again when we're in the area.
07/21/14 Empress30 Nashville, Tennessee
This is the largest Hilton Garden Inn with a convention that I have ever seen. When you walk into the hotel doors, you get an immediate view of the wonderful public areas such as the dining, bar, fireplace and areas for relaxation. As well there are comfortable outside areas for sitting and relaxing off of the front entrance. You may adjust the firmness of your bed by simply turning a dial on the mattress. The customer service was amazing. It is located right off of the interstate and about 10 minutes from downtown St. Louis. I highly recommend this hotel for all travelers. There are plenty of shopping and restaurants in the area.
07/16/14 TacosMom Mascoutah, Illinois, USA
Wonderful stay for our group that was attending a wedding at the adjoining banquet room. Staff was happy to assist for anything that we might need. The best part is that they always had a smile on their faces.
"Newer hotel attractive location"
07/14/14 Dan F Branson, MO
This is a convention hotel outside of St. Louis. It is easy to get to and has an a small pond with two fountains and a walking trail around it. We have stayed here before and found it to be clean, comfortable and friendly. Walking around the pond there were a number of ducks enjoying it as well. Would recommended the hotel for a quiet relaxing stay.
"Nice hotel - friendly staff"
07/13/14 Michelle P Saint Louis, Missouri
Everyone at this hotel is very friendly and helpful - from the front desk, to the room service attendants, to the housekeeping staff. I have stayed here a handful of times and have been satisfied each time. Clean, quiet and comfortable!
"Inquire about jacuzzi suites before check-in"
07/05/14 Traci S O'Fallon, IL, United States
Made a reservation for a king jacuzzi suite; assigned to room 238. Only after spending 25 minutes filling the jacuzzi tub did we discover the jets did not work, a problem about which hotel staff were already aware, but reserved the room anyway. Staff offered to move us to a different room, but it was too late at night to bother doing so.
06/30/14 Robert J Gary, United States
The staff is very friendly and helpful. The food is always at the correct temperature and tastey. The Gym and pool area are clean and well lit. I will definately stay at this hotel again in the future.
"Great place to stay."
06/25/14 JillDanBecker Jackson, Missouri
Great location to many activities, stores and restaurants. Class Reunion was adjacent to hotel and did not have to get out in the weather. Very clean. Staff very friendly. Some noise from outside, hallway and overhead. Bed was a little firm but slept ok. Would Recommend.
06/23/14 Myles M Chapel Hill, United States
The bathroom door closes automatically--I don't want a door to close unless I close it. If you don't prop the door open while taking a hot shower, the room steams up. The lighting in the bedroom was very poor.
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