"Lovely hotel in the center of everything"
This hotel was fantastic, and in a really wonderful place, right around the corner from both the main sights and the main shopping streets in old town. Vienna near Christmas is beautiful. The hotel spa was very nice, and the bar was great (it allows smoking, but the lobby is comfortable and you can move there with a drink). The staff were very friendly […] and helpful. The room was large, comfortable, and clean (only annoyance was that the "large" bed was two smaller beds pushed together, so there was the usual gap problem). The only problem with the hotel was the wifi, which was really bad (worse than a dial-up connection, it frequently would not load any web page). The staff were apologetic and knew that they had a problem, and agreed to remove the "high speed access" charge from my bill. Definitely would come back to this one! Read moreGenuine Hotels.com guest review
"All-in-all a VG hotel"
Very well-situated nr museums, Stephanplatz, many shops and restaurants. Our room was newly-decorated. Very clean. Good bed linens and pillows. Excellent temperature control. Bathroom modern and pristine. My only (-) comments: internet kept dropping which meant req. repeatedly logging on; and a lack of furniture. In a large king deluxe room intended […] for double occupancy, it would have been nice to have 2 chairs. Very quiet. Read moreGenuine Hotels.com guest review
"Wonderful hotel in great location"
We were lucky to have been given a corner room, high ceilings, very spacious. All the modern amenities. Location very close to all the important sites. Such a beautiful city. Front desk staff very helpful, reserved a wonderful private tour with Katarina, well worth the money. We did not try the breakfasts. We used the free wifi and found it to be adequate, […] no need to pay extra. We depend on honest reviews from this and other websites, so I am happy to pay it forward with a positive review. Read moreGenuine Hotels.com guest review
We were very pleased with the location of this property inside the Ringstrasse and just down the street from the Hofburg Palace. The staff was very helpful giving us information on the underground for getting to Schonbrunn Palace. Our room was clean and comfortable with all the amenities one would expect of a first class hotel.Genuine Hotels.com guest review
"Fabulous hotel -- loved it!"
Hotel Herrenhof is an excellent, sophisticated boutique hotel in a great location --- you can walk anywhere with ease, the hotel itself is classy and comfortable, service is excellent, and the complimentary breakfasts are enormous with many choices. We would stay there again in a heartbeat!Genuine Hotels.com guest review
We stayed at the Steignberger Hotel Herrenhof Wien from 21/9/2014 to 26/9/2014 and found the hotel to be of very high quality. They had a free internet compupter for guests to use in the lobby. The front desk staff was very helpful and went out of their way to help. Ex. I had an issue with my airline confming my flight back home and the front desk personnel […] permitted me to use their phone to call the airline and get my reservation confirmed. The room and bathroom were equipped with all modern appliances, however if you didn't take the upgrade package for the TV and Wifi you only received 3 news English speaking stations. I would have also liked a clock in my room to tell time when I awoke in the middle of the night. Since I'm not a good sleeper I asked to have a quiet room away from the elevator and street noise along with a fan for "white noise." All of my request were graciously met. They must have had a shortage of wash cloths since several days we had to use a full towel to wash our face (just a small inconvenience). The hotel is located very close to all the important city sights and was on a quite street with the U just a few steps away from the hotel. I would chose this hotel on my next visit to Vienna. Read moreGenuine Hotels.com guest review
The staff was wonderful, location was fantastic!!!! We would stay there again & again!! Loved the city!Genuine Hotels.com guest review
"Super location for touring inside the Ring"
The in-room instant coffee was a disappointment.Genuine Hotels.com guest review
Unbeatable location, awesome rooms (that rainfall shower head is unforgetable), friendly staffGenuine Hotels.com guest review
"Excellent location. Good Hotel"
Very good experience overall. Only issue was the pillows. The pillows were very soft and offered no support. This is probably nitpicking but they can easily address it and make it a better experience.Genuine Expedia guest review
The location could not be better. The hotel, rooms, and bathrooms are clean. The rooms aren't AMAZING, but more than decent. The service is quite good, especially for Vienna. I didn't use the spa, but the gym is ok, definitely not great, but you can work up a sweat. Overall, it's a great choice for the price.Genuine Expedia guest review
"Lovely hotel in historic Vienna"
This hotel was a great value for a European capital city hotel, which are usually crazy expensive. The staff are delightful, incredibly friendly, and accommodating. For example, we arrived very early, well before standard check-in, and they had the room ready for us with zero hassle. They could have checked our bags and made us wait, or charged us for […] the convenience. Again, they were delightful. The rooms are clean, spacious, attractive, and comfortable. The location is walkable to pretty much anything you might want to see in Vienna. You will definitely enjoy your stay. Read moreGenuine Expedia guest review
"Centrally Located Hotel"
I had a comfortable stay at Hotel Steigenberger Herrenhof, Vienna. Its location is just great; walking distance to most major tourist places and city centre. Well connected to the public transport system (metro station is next to the hotel). Staff is friendly as well. Rooms are all renovated and spacious. Most amenities are included in the room, unlike […] many other hotels. Read moreGenuine Expedia guest review
"Good And well located"
Reliable, And good locationGenuine Hotels.com guest review
"best hotel in downtown Vienna"
The location of the hotel right in the heart of Vienna cannot be any better for the price we paid. Very high quality overall with very friendly staff.Genuine Hotels.com guest review
"Great Hotel - service void"
Beautiful Property and great location. It proofed to be a perfect location to base out of to explore Vienna by foot and easy access to underground and then rail. Concierge services are very important to me and during the first two days of our stay, the one Concierge was on holiday. The front desk staff attempted to fill the void, but with little success. […] We were sent on a wild goose chase seeking one recommended restaurant. After several misses with other requests for recommendations, I elected not to ask again. Never saw the General Manager or any top level people during our 4 day stay. Read moreGenuine Expedia guest review
Amazing location - half a block from an underground station, access to the whole city in minutes. Most major tourist attractions in Vienna are within a 10-15 minute walk!Genuine Hotels.com guest review
Beautiful, great location, clean, modern. Recommended to any discerning traveler.Genuine Expedia guest review
"Perfect base for a quick trip to Vienna"
First and foremost, this hotel had the best, most helpful and cheerful front desk staff...ever! We had a very quick stay in Vienna and wanted to cram a lot into it, so the location was perfect. The room was very comfortable, and a decent size for a European urban hotel. The hotel has a business vibe, but not so much as to be off-putting for a vacation […] stay. All in all, this was a great find! Read moreGenuine Hotels.com guest review
"Could be a 4 star"
With the exception of the blackout drapes being too narrow and the towels could have been softer the room was great as was the serviceGenuine Hotels.com guest review
"Close to the center"
Everything was fantastic,hotel,staff very profesionel and helpful.its close to everywhere.Genuine Expedia guest review
"Excellent place near major attractions"
Great comfort and excellent staff and particularly concierge service within walking distance from Hofburg, Stephansdom and top shopping locations. Highly recommended. Only weak points were that smoking allowed in the café, which puts a damper on the afternoon tea offering. But if you avoid the café (or go there to have a Havana cigar), you can't go […] wrong with Herrenhof. Read moreGenuine Hotels.com guest review
Very nice hotel....clean rooms and a very friendly staff. It is located very close to many places we wanted to visit and a subway station.Genuine Hotels.com guest review
"Steigenberger never disappoints"
Elegant, classy, chic - you will love this hotel. Perfect location for sightseeing...everything is easily walkable in this wonderful, safe neighborhood, and subway stop is just outside hotel door. Modern, clean rooms & BR; rather large room for Europe; good lighting; fridge, safe, workdesk, free lo-speed wi-fi (charge for hi-speed); did not pay extra […] for breakfast (bakery & cafes one block away). Staff very friendly & helpful (We had a very early flight & the front desk attendant offerred to make me cappuccino to go for the taxi ride to airport - now that's service!). Would definately stay there again. Read moreGenuine Hotels.com guest review
Great location - in the heart of Vienna, close to all must-see sights and high end shopping, good rates, very friendly staff. AAA+Genuine Hotels.com guest review
"Steigenberger Hotel, Vienna, Austria"
Location of the hotel was ideal, within walking distance of most desirable sights. Staff was superb and provided excellent service, very friendly and helpful. Room was nice and very clean.Genuine Hotels.com guest review
Response by Steigenberger Hotel Herrenhof Wien Dear Traveller, thank you very much for your comment on yuor Stay with us in Vienna. We are happy to read, that you enjoyed the room and service we provided. Hope to see you soon back again. Kind regards Elisabeth Perwanger General Manager
"Very comfortable and quiet."
Convenient to Metro, around the corner from many shops and restaurants.Genuine Expedia guest review
"Close to all must-see sights and wonderful hotel!"
The Steinberger was very clean, located most conveniently, and had an outstanding hotel staff who met all our family's needs. Everything was perfect. The only thing is that breakfast could have been included for the price.Genuine Hotels.com guest review
"Very well located for knowing Vienna"
Walking distance from most important places in Vienna and just a few feet away from an u-bahn station. It looks and feels brand new. Modern. Very nice hotel.Genuine Expedia guest review
Nice and clean. Great taste in colors in the room. Close to sub-way, restaurants, banks, ATMs, and many sightseen spots.Genuine Hotels.com guest review
Great hotel and the location couldn't be better!Genuine Hotels.com guest review
"I will return to this hotel."
The location was absolutely perfect, the staff, pleasant and helpful. I strongly recommend it.Genuine Hotels.com guest review
The hotel was outstanding. Convenient for the Opera house, Karnerstrasse and the Stephan church. The hotel was super clean and we paid 22 euros extra per person for breakfast. A little expensive but well worth it. Our room (301) had the mini bar fully included in the room rate.Genuine Expedia guest review
"Great hotel, excellent location"
Hotel staff were friendly and accommodating, allowing us to check in several hours early. Rooms were modern and very comfortable. Location was excellent - adjacent to a Ubahn (subway) stop and just a few minutes walk to the major attractions in the Innere Stadt (Hofburg, Opera House, etc.).Genuine Expedia guest review
"Best location in Vienna"
By far the best hotel location in Vienna for tourists hands down. It is right behind the imperial Palace withing the Ring (1st district) where the pedestrian zones also start. There is a underground metro station right next to the hotel as well. The rooms have everything you need and the bar/restaurant is excellent. Gym is a little basic even though […] they have allocated a fairly large room for it - perhaps more is to come? Overall the hotel is great and I always stay here whether I am in Vienna on business or pleasure. Read moreGenuine Expedia guest review
Great location, great hotel! Walking distance to Hofburg and other attractions.Genuine Expedia guest review
"good for female travelers"
Good location , clean, friendly staff, breakfast was goodGenuine Expedia guest review
"A nearly perfect place to stay"
The hotel is very near many of the must see sights of Vienna. The neighborhood is very upscale with famous name shops lining the streets. Our room was comfortable and spacious with only the European lack of wash cloths and the ubiquitous down filled duvets to make it less than perfect for us American travelers. We like sheets to cover us. We declined […] the offer of a reduced rate of 20 euros each for the breakfast buffet because we wanted to visit a real Viennese coffee house. We found it in the justly famous Cafe Central only one block away. The atmosphere and the breakfast are definitely worth a visit. Read moreGenuine Hotels.com guest review
"Great location, nice rooms"
We really enjoyed our stay. The hotel has a great location and the rooms are comfortable. The staff is excellent. The one negative thing is that their breakfast is over-priced for what you get and the service in the restaurant is super slow. Otherwise, they get great marks from us.Genuine Expedia guest review
Staff were very helpful and the location cannot be improved.Genuine Hotels.com guest review
My wife and I thoroughly enjoyed our brief stay in the Herrenhof Hotel, with its modern appointments, superbly responsible and friendly staff, and its excellent location. We were, however, disappointed that our room was not larger, as we found ourlselves piling belongings on the floor because there was nowhere else to put them. On the other hand, the […] bed was one of the most comfortable ones we have experienced in a hotel. Read moreGenuine Hotels.com guest review
"Great hotel, fantastic location"
Beautiful hotel located right in the center of Old Vienna. Everything is within a 5, 10, or 15 minute walk. The train station to take you to the Summer Palace is literally right outside the hotel. Great shopping and the food is out of the world (bring money)Genuine Hotels.com guest review
Hotel was very comfortable and stylish. It was also in a great location in the center of many attractions.Genuine Hotels.com guest review
Fabulous location, very nice modern room, comfortable beds, great bathroom and very friendly staff. We look forward to returning!Genuine Hotels.com guest review
I always choose this hotel in Vienna!Genuine Hotels.com guest review
"Clean hotel with a wonderful staff"
This was a clean hotel in the perfect location for exploring the city. The hotel staff were unbelievably helpful and truly wanted to make my experience in Vienna a positive one.Genuine Hotels.com guest review
The only thing that marred the perfection of this hotel was that the queen size bed was just two singles put together.Genuine Expedia guest review
"Comfortable, clean, roomy, and great location."
Really cannot think of a single negative thing to convey.Genuine Hotels.com guest review
"Great Hotel for Vienna visit"
This hotel is close to the sites and a very short walk from the metro. The room was clean and comfortable. The front desk was very helpful including securing and printing international train tickets, and assisting with our luggage and upon check out walking us to the metro elevator which was a block away. The metro was around the corner from the front […] of the hotel, but the metro with the elevator access which was required only when we departed with luggage was a block away. We'd definitely stay again. Read moreGenuine Hotels.com guest review
I enjoined it so muchGenuine Hotels.com guest review
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