"Good And well located"
Reliable, And good locationGenuine Hotels.com guest review
"best hotel in downtown Vienna"
The location of the hotel right in the heart of Vienna cannot be any better for the price we paid. Very high quality overall with very friendly staff.Genuine Hotels.com guest review
Amazing location - half a block from an underground station, access to the whole city in minutes. Most major tourist attractions in Vienna are within a 10-15 minute walk!Genuine Hotels.com guest review
"Perfect base for a quick trip to Vienna"
First and foremost, this hotel had the best, most helpful and cheerful front desk staff...ever! We had a very quick stay in Vienna and wanted to cram a lot into it, so the location was perfect. The room was very comfortable, and a decent size for a European urban hotel. The hotel has a business vibe, but not so much as to be off-putting for a vacation […] stay. All in all, this was a great find! Read moreGenuine Hotels.com guest review
"Could be a 4 star"
With the exception of the blackout drapes being too narrow and the towels could have been softer the room was great as was the serviceGenuine Hotels.com guest review
"Close to the center"
Everything was fantastic,hotel,staff very profesionel and helpful.its close to everywhere.Genuine Expedia guest review
"Excellent place near major attractions"
Great comfort and excellent staff and particularly concierge service within walking distance from Hofburg, Stephansdom and top shopping locations. Highly recommended. Only weak points were that smoking allowed in the café, which puts a damper on the afternoon tea offering. But if you avoid the café (or go there to have a Havana cigar), you can't go […] wrong with Herrenhof. Read moreGenuine Hotels.com guest review
Very nice hotel....clean rooms and a very friendly staff. It is located very close to many places we wanted to visit and a subway station.Genuine Hotels.com guest review
"Steigenberger never disappoints"
Elegant, classy, chic - you will love this hotel. Perfect location for sightseeing...everything is easily walkable in this wonderful, safe neighborhood, and subway stop is just outside hotel door. Modern, clean rooms & BR; rather large room for Europe; good lighting; fridge, safe, workdesk, free lo-speed wi-fi (charge for hi-speed); did not pay extra […] for breakfast (bakery & cafes one block away). Staff very friendly & helpful (We had a very early flight & the front desk attendant offerred to make me cappuccino to go for the taxi ride to airport - now that's service!). Would definately stay there again. Read moreGenuine Hotels.com guest review
Great location - in the heart of Vienna, close to all must-see sights and high end shopping, good rates, very friendly staff. AAA+Genuine Hotels.com guest review
"Steigenberger Hotel, Vienna, Austria"
Location of the hotel was ideal, within walking distance of most desirable sights. Staff was superb and provided excellent service, very friendly and helpful. Room was nice and very clean.Genuine Hotels.com guest review
Response by Steigenberger Hotel Herrenhof Wien Dear Traveller, thank you very much for your comment on yuor Stay with us in Vienna. We are happy to read, that you enjoyed the room and service we provided. Hope to see you soon back again. Kind regards Elisabeth Perwanger General Manager
"Very comfortable and quiet."
Convenient to Metro, around the corner from many shops and restaurants.Genuine Expedia guest review
"Close to all must-see sights and wonderful hotel!"
The Steinberger was very clean, located most conveniently, and had an outstanding hotel staff who met all our family's needs. Everything was perfect. The only thing is that breakfast could have been included for the price.Genuine Hotels.com guest review
"Very well located for knowing Vienna"
Walking distance from most important places in Vienna and just a few feet away from an u-bahn station. It looks and feels brand new. Modern. Very nice hotel.Genuine Expedia guest review
Nice and clean. Great taste in colors in the room. Close to sub-way, restaurants, banks, ATMs, and many sightseen spots.Genuine Hotels.com guest review
Great hotel and the location couldn't be better!Genuine Hotels.com guest review
"I will return to this hotel."
The location was absolutely perfect, the staff, pleasant and helpful. I strongly recommend it.Genuine Hotels.com guest review
The hotel was outstanding. Convenient for the Opera house, Karnerstrasse and the Stephan church. The hotel was super clean and we paid 22 euros extra per person for breakfast. A little expensive but well worth it. Our room (301) had the mini bar fully included in the room rate.Genuine Expedia guest review
"Great hotel, excellent location"
Hotel staff were friendly and accommodating, allowing us to check in several hours early. Rooms were modern and very comfortable. Location was excellent - adjacent to a Ubahn (subway) stop and just a few minutes walk to the major attractions in the Innere Stadt (Hofburg, Opera House, etc.).Genuine Expedia guest review
"Best location in Vienna"
By far the best hotel location in Vienna for tourists hands down. It is right behind the imperial Palace withing the Ring (1st district) where the pedestrian zones also start. There is a underground metro station right next to the hotel as well. The rooms have everything you need and the bar/restaurant is excellent. Gym is a little basic even though […] they have allocated a fairly large room for it - perhaps more is to come? Overall the hotel is great and I always stay here whether I am in Vienna on business or pleasure. Read moreGenuine Expedia guest review
Great location, great hotel! Walking distance to Hofburg and other attractions.Genuine Expedia guest review
"good for female travelers"
Good location , clean, friendly staff, breakfast was goodGenuine Expedia guest review
"A nearly perfect place to stay"
The hotel is very near many of the must see sights of Vienna. The neighborhood is very upscale with famous name shops lining the streets. Our room was comfortable and spacious with only the European lack of wash cloths and the ubiquitous down filled duvets to make it less than perfect for us American travelers. We like sheets to cover us. We declined […] the offer of a reduced rate of 20 euros each for the breakfast buffet because we wanted to visit a real Viennese coffee house. We found it in the justly famous Cafe Central only one block away. The atmosphere and the breakfast are definitely worth a visit. Read moreGenuine Hotels.com guest review
"Great location, nice rooms"
We really enjoyed our stay. The hotel has a great location and the rooms are comfortable. The staff is excellent. The one negative thing is that their breakfast is over-priced for what you get and the service in the restaurant is super slow. Otherwise, they get great marks from us.Genuine Expedia guest review
Staff were very helpful and the location cannot be improved.Genuine Hotels.com guest review
My wife and I thoroughly enjoyed our brief stay in the Herrenhof Hotel, with its modern appointments, superbly responsible and friendly staff, and its excellent location. We were, however, disappointed that our room was not larger, as we found ourlselves piling belongings on the floor because there was nowhere else to put them. On the other hand, the […] bed was one of the most comfortable ones we have experienced in a hotel. Read moreGenuine Hotels.com guest review
"Great hotel, fantastic location"
Beautiful hotel located right in the center of Old Vienna. Everything is within a 5, 10, or 15 minute walk. The train station to take you to the Summer Palace is literally right outside the hotel. Great shopping and the food is out of the world (bring money)Genuine Hotels.com guest review
Hotel was very comfortable and stylish. It was also in a great location in the center of many attractions.Genuine Hotels.com guest review
Fabulous location, very nice modern room, comfortable beds, great bathroom and very friendly staff. We look forward to returning!Genuine Hotels.com guest review
I always choose this hotel in Vienna!Genuine Hotels.com guest review
"Clean hotel with a wonderful staff"
This was a clean hotel in the perfect location for exploring the city. The hotel staff were unbelievably helpful and truly wanted to make my experience in Vienna a positive one.Genuine Hotels.com guest review
The only thing that marred the perfection of this hotel was that the queen size bed was just two singles put together.Genuine Expedia guest review
"Comfortable, clean, roomy, and great location."
Really cannot think of a single negative thing to convey.Genuine Hotels.com guest review
"Great Hotel for Vienna visit"
This hotel is close to the sites and a very short walk from the metro. The room was clean and comfortable. The front desk was very helpful including securing and printing international train tickets, and assisting with our luggage and upon check out walking us to the metro elevator which was a block away. The metro was around the corner from the front […] of the hotel, but the metro with the elevator access which was required only when we departed with luggage was a block away. We'd definitely stay again. Read moreGenuine Hotels.com guest review
I enjoined it so muchGenuine Hotels.com guest review
Book it and don't give it another thought. We spent two weeks in Europe and this was the best 5 star hotel we stayed at! The rooms, location and service can not be beat! The daily breakfast buffet is also impressive with a large selection, champagne and numerous fresh squeezed juices. This is the place to stay in Vienna.Genuine Hotels.com guest review
This hotel is a favorite of ours in Vienna. The only negative thing I can say is that it is not totally smoke free. The bar is very nice, but the heavy smoke drove us out. We like everything else about it. the staff is always great.Genuine Hotels.com guest review
Most of my travel is for business, but this trip was for pleasure. The hotel itself is flawless and given the high quality, I'd say it was a very good value. This hotel is very well located for tourists. We were able to see so much of Vienna's beautiful historical area just walking within a few blocks of the hotel. The shopping near the hotel is excellent […] too. Based on what we saw of the other guests in the lobby & restaurant, we think the clientelle must primarily consist of business people. We felt a bit underdressed in our jeans when so many were wearing suits and ties, but the room decor, cleanliness, furniture, and fixtures were top notch and this was a great place to stay. Read moreGenuine Expedia guest review
the hotel is not very comfortable beds and pillows. Beds and pillows frankly creak from the distant past. Under our windows were constantly building work that has no relationship to the hotel, but living in an expensive room we could not open the windows. Perhaps this is to warn guests when booking. Reception is not the most welcoming hotel. We booked […] a massage at 19 o'clock in the morning around 11 am determined that we will go on tour and we do not need a massage. we CANCELED at 11 am by calling the hotel! In the evening we were asked to pay 50% of the value of massage as they have such rules, even canceling his massage you pay 50%. Honestly were very surprised by the state of this hotel, as previously visiting Vienna with like we have never experienced. Read moreGenuine Expedia guest review
"Beautiful City and Hotel"
Perfect location for all the sites!! We had a balcony that overlooked the street. Can't say enough about this place! Walking distance to everywhere. Very safe.Genuine Expedia guest review
"herenhof steinberger- vienna"
great location. newly renovated. only minor complaint is that they were undeerstaffed at the front desk- otherwise excellentGenuine Hotels.com guest review
Great hotel. Location was excellent, right in the heart of the city, and a subway stop 50 feet away. The hotel was nicely decorated, always very clean, and the staff was very knowledgable. The room looked great, with several large mirrors, and the spa & excercise room downstairs were great (the spa has a sauna and steam room). The bathroom was beautiful […] as well, with a separate toilet from the main bathroom. The one dislike was the bed - the mattress was very firm and we did not like the European feather pillows; they are clumpy. Apparently all hotels in Europe have these though.... Read moreGenuine Hotels.com guest review
This was a fantastic modern hotel. The staff was exceptionally helpful and kind. We were there for Christmas and they were very helpful for us helping us know what was open and helped us book train tickets to another country, which for some reason you can not book from outside the country . The wi-fi system was great in the hotel and in the room and […] the spa was amazingly decorated with a sauna and steam room. Only thing that was a negative was that at night they did not always have someone answering the front desk phone, but eventually we did find someone at the hotel and they responded to our request immediately. The food also from room service was terrible but that's what happens when you order food at 3am. The location was fantastic as well, close to everything a tourist would want. Read moreGenuine Expedia guest review
"Awful front desk personnel!!"
hotel is going for the hip/modern feel, but loses the grandoise that is expected of 5-star hotels. I would say it's closer to a 4 or 4.5 start hotel to be honest. The location can't be beat - just steps from the Hofburg and the U-bann right around the corner. Room is decent size with nice decor and plush bedding. The service leaves a lot to be desired. […] First of all, information isn't at the concierge's fingerpoint and instead the staff/concierge has to search on the internet (like any other tourist) with regards to practical information of local sights. The regular concierge had tremendous restaurant recommendations though, and he is typically courteous and helpful. When we checked out the full-time concierge was off duty so the front desk attendants covered the concierge role. I believe her name is Karmin, and she actually told us to go to the WRONG train station for our ride to Budapest. She had no idea how to get to Budapest and we would have been fine had she just told us to look on the internet. Instead, she gave us WRONG information and caused us to miss a train that we were originally planning to take!! I think this alone warrants a downgrade in this hotel's rating. Read moreGenuine Expedia guest review
This is excellent hotel that is located in the middle of all attractions, you can walk to everywhere. The room, we had superior but it was too small with no desk so we paid extra to have a deluxe room which was much better. Front desk people were very helpful in telling you where to go, out of front door and one block down you are at the palace, 5 minutes […] walk to opera house. Although opera was sold out, the concierge managed to get 2 tickets from us. You can't go wrong with this hotel in Vienna. Read moreGenuine Hotels.com guest review
"A perfect location in every aspect"
great hotel in a clean and nice area, next to underground metro and quite a few great attractions. Hotel is clean and friendly but by no means it is a five star . I would rate it no more the 4 star rooms are smaller compare to american standards , and you can hears the next room's bath use . staff is friendly and willing to help in any way . Food menu […] wasn't very appealing but there are tons of eating places around there is no activity within the hotel and through our stay hotel's gym and pool were closed for repairs. Read moreGenuine Hotels.com guest review
"Great location, great value"
Wonderful hotel. Staff let us check in at 7am when we got in, even though check-in isn't until 3pm. They helped with directions and map to explore Vienna. Room was clean and modern. Location is within walking distance of most sights in Vienna.Genuine Hotels.com guest review
"easy as pie, trendy, and comfortable"
the hotel was extremely easy to get to via public transportation. An underground stop is almost right across the street. The hotel is within VERY easy walking distance to st. michael's square. it also has great access to several restaurants that are right nearby. We could walk anywhere and everywhere we wanted to go in the four days we were there. We […] actually went to the hotel bar twice - as it was one of our favorite stops in Vienna. I would recommend giving it a try at least once - it's open very late. Read moreGenuine Hotels.com guest review
Perfectly located, very friendly staff, beautifully designed rooms, buffet breakfast was wonderful.... I would definitely recommend this hotel to anyone. I did have an issue with the spa treatment but apparently that is run by a different company & the hotel manager was extremely helpful in resolving it. It did not negatively impact on my stay there. […] overall a very pleasant experience, a hotel with class and sophistication. Read moreGenuine Hotels.com guest review
"Lovely place with fantastic service!"
Everything was perfect, except a travel companion left some valuables behind in the safe. We thought we would have to return to pick it up, if it is even going to be there still. Called back to the hotel and the made arrangements for the items to be returned to us, definitely 5 star service!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )