Book it and don't give it another thought. We spent two weeks in Europe and this was the best 5 star hotel we stayed at! The rooms, location and service can not be beat! The daily breakfast buffet is also impressive with a large selection, champagne and numerous fresh squeezed juices. This is the place to stay in Vienna.Genuine Hotels.com guest review
This hotel is a favorite of ours in Vienna. The only negative thing I can say is that it is not totally smoke free. The bar is very nice, but the heavy smoke drove us out. We like everything else about it. the staff is always great.Genuine Hotels.com guest review
Most of my travel is for business, but this trip was for pleasure. The hotel itself is flawless and given the high quality, I'd say it was a very good value. This hotel is very well located for tourists. We were able to see so much of Vienna's beautiful historical area just walking within a few blocks of the hotel. The shopping near the hotel is excellent […] too. Based on what we saw of the other guests in the lobby & restaurant, we think the clientelle must primarily consist of business people. We felt a bit underdressed in our jeans when so many were wearing suits and ties, but the room decor, cleanliness, furniture, and fixtures were top notch and this was a great place to stay. Read moreGenuine Expedia guest review
the hotel is not very comfortable beds and pillows. Beds and pillows frankly creak from the distant past. Under our windows were constantly building work that has no relationship to the hotel, but living in an expensive room we could not open the windows. Perhaps this is to warn guests when booking. Reception is not the most welcoming hotel. We booked […] a massage at 19 o'clock in the morning around 11 am determined that we will go on tour and we do not need a massage. we CANCELED at 11 am by calling the hotel! In the evening we were asked to pay 50% of the value of massage as they have such rules, even canceling his massage you pay 50%. Honestly were very surprised by the state of this hotel, as previously visiting Vienna with like we have never experienced. Read moreGenuine Expedia guest review
"Beautiful City and Hotel"
Perfect location for all the sites!! We had a balcony that overlooked the street. Can't say enough about this place! Walking distance to everywhere. Very safe.Genuine Expedia guest review
"herenhof steinberger- vienna"
great location. newly renovated. only minor complaint is that they were undeerstaffed at the front desk- otherwise excellentGenuine Hotels.com guest review
Great hotel. Location was excellent, right in the heart of the city, and a subway stop 50 feet away. The hotel was nicely decorated, always very clean, and the staff was very knowledgable. The room looked great, with several large mirrors, and the spa & excercise room downstairs were great (the spa has a sauna and steam room). The bathroom was beautiful […] as well, with a separate toilet from the main bathroom. The one dislike was the bed - the mattress was very firm and we did not like the European feather pillows; they are clumpy. Apparently all hotels in Europe have these though.... Read moreGenuine Hotels.com guest review
"Excellent Winter City Break"
Absolutely amazing!!!Genuine Hotels.com guest review
"Great location in Vienna."
We arrived very tired after our flight and were greeted warmly and best of all were upgraded to a higher level of room as there was nothing available at what we'd booked at. Our room was spacious and comfortable. The bathroom was very modern with all the amenities. The hotel was clean and well kept. We had dinner in the restaurant and the service and […] food was excellent. We spent some time in the bar and once again service was excellent. Two gentlemen entertained us for part of the evening with some light jazz. Read moreGenuine Expedia guest review
Wonderful .. no more to say.it is a very good hotelGenuine Expedia guest review
Nice Hotel, room was on teh small side but the location was convenient.Genuine Hotels.com guest review
Everything was top class.In particular Mariella at reception was charming and a mine of helpful tourist info.We would recommend the hotel to anyone.It is chiq without fuss.Genuine Hotels.com guest review
"Central location was excellent"
This hotel is functional but a brilliant central location for everything in vienna. Don't have breakfast here eat at cafe central 20 yards down the road. Spanish riding school 50 metres the other direction. Staff very helpful and bar area good and relaxing. Abit limited in room luxuries and foyer area.Genuine Expedia guest review
The location is amazingGenuine Hotels.com guest review
"Hotel in great position in the centre of Vienna"
Near the Herrengasse underground station, so convenient if you need to travel out of the centre, but within walking distance of all the Innere Stadt sights. Particularly near the Hofburg complex. Only a few steps to the Cafe Central - have breakfast there. A more luxurious hotel than I was expecting. Five comfortable nights sleep. Large shower, efficient […] air-conditioning, bath robes, slippers. Read moreGenuine Expedia guest review
"Great hotel close to shops and tourist attractions"
Stayed at Steigenberger Hotel Herrenhof Wien for two days in August. Location of the hotel is great, very close to all major tourist attractions and main shopping area. Lovely rooms, good choices available for breakfast and also within the hotel bar. Staff are friendly, helpful and professional, will definitely stay at this hotel again.Genuine Expedia guest review
Great all round hotel brilliant location Excellent valueGenuine Expedia guest review
"Good Hotel - Fantastic location"
Really good hotel. The rooms are big and really comfortable. Amenities are OK and service is good. The Hotel is extremely well located and in good condition (beautiful décor). Breakfast and drinks are shockingly overpriced.Genuine Expedia guest review
Perfectly located, very friendly staff, beautifully designed rooms, buffet breakfast was wonderful.... I would definitely recommend this hotel to anyone. I did have an issue with the spa treatment but apparently that is run by a different company & the hotel manager was extremely helpful in resolving it. It did not negatively impact on my stay there. […] overall a very pleasant experience, a hotel with class and sophistication. Read moreGenuine Hotels.com guest review
"Lovely place with fantastic service!"
Everything was perfect, except a travel companion left some valuables behind in the safe. We thought we would have to return to pick it up, if it is even going to be there still. Called back to the hotel and the made arrangements for the items to be returned to us, definitely 5 star service!Genuine Hotels.com guest review
I stayed at this hotel with my sister, location excellent. The staff were very helpful and I forgot my kindle when I checked out, following a call to them a couple of hours later, they arranged for this to be sent on to me. We also made use of the spa treatments available, while the lady's English was poor we managed and the standard of service she […] provided more than made up for the language barrier. Would chose this hotel again. Read moreGenuine Expedia guest review
"Excellent central location"
Walking distance to all sites, lovely décor and plenty of choice at breakfast.Genuine Expedia guest review
"Great location for a city break"
Superb hotel based in a perfect location to make the most of your visit. Plenty of bars, shops & restaurants within walking distance - all considerably cheaper than the hotel bar which was ridiculously expensive.Genuine Expedia guest review
Great place. Can't fault the location. Deluxe Rooms are massive. Not sure the decor is to everyones taste, but rooms are clean and well presented. Would stay here again.Genuine Hotels.com guest review
This hotel is in a very good location, very clean and friendly staffGenuine Expedia guest review
"Good place for a romantic weekend"
We went to Vienna for our 10th Wedding Anniversary. I phoned ahead to get the room prepped and Reservation staff and Concierge were prompt and helpful in arranging this making this a lovely surprise for my wife. The concierge even picked up my tickets for the opera so I didn't have to worry about anything. The room is good size, with a good bed. Wifi […] signal could have been a bit stronger but otherwise nothing really to complain. Staff was always friendly and helpful. Hotel is very central and we did all by walking, however you also have the Underground right around the corner and also a bike renting station. Read moreGenuine Expedia guest review
Wonderful hotel in a fantastic location. Was perfect choice for our short break in ViennaGenuine Expedia guest review
"The best hotel in Vienna!"
I always stay at The Steigenberger when on business in Vienna. It is simply the best hotel to stay in with very high standards. Though...the quality of the food could be improved.Genuine Expedia guest review
"A Good Hotel"
The hotel is well located in the heart of Vienna for a tourist. The front desk staff are friendly and professional but cleaning staff needs more training to be fully qualified, in my opinion.Genuine Expedia guest review
it is a stylish hotel. but the toilet is not very clean, so it is a bit disappointed. the hotel staff need more smile on their face.Genuine Hotels.com guest review
Location Next to Herrengasse train station . Very close to Spanish Horse riding school and Famous Demel bakery Room We had a room on 3 rd floor facing court yard so very quiet . Clean Concierge is very knowledgable and all staffs are very helpful. 30 minutes ride by taxi to airport .Genuine Hotels.com guest review
"Fantastic hotel in Vienna"
Had a fantastic experience at this hotel. Found the staff to be very professional but friendly as well. We had never been to Vienna before, and they were very helpful. The hotel is situated in a brilliant location, very close to the underground, Spanish Riding School, Sisi museum etc. Also fantastic shopping very close by. The hotel was immaculate and […] very well maintained. We ate breakfast and dinner here and were not disappointed. We would definitely stay here again. Read moreGenuine Expedia guest review
"A choice hotel in the centre of Vienna"
Great. Service was excellent.Genuine Hotels.com guest review
very nice hotel. Rooms are not very big allthough. Room service wanted to charge 7 euros just for bringing up a bucket of ice.Genuine Hotels.com guest review
"Great hotel for Christmas Markets"
This hotel is in a superb location. The staff very friendly and accommodating.Genuine Expedia guest review
"Great rooms, especially the washroom!"
Great hotel! great location, right in the center of town! near everything! Hotel staff depended, some of the people weren't as friendly as some, but overall good experience.Genuine Expedia guest review
"Fabulous hotel in excellent location"
The hotel is superbly located in the heart of tourist Vienna. The room was large and comfortable, although it took a little effort to get sufficient non-allergenic bedding (luckily, I speak passable German). We didn't eat at the hotel, but the bar looked nice. Staff were extremely friendly and also helpful. Wou,d definitely stay here again.Genuine Hotels.com guest review
"Lovely hotel for your base in Vienna"
Stayed here for 3 nights. Cannot comment on the food / breakfast or bar as we didn't use these. However, we found the reception staff friendly and helpful with any queries we had. We found it convenient to be able to buy the Vienna Card from Reception, and they were also happy to stamp and post postcards for us (adding the stamp cost to the room charge). […] The hotel was peaceful, and the (standard) room size was good. Personal preference is for a bath instead or as well as a shower, but the shower was fine. We used a very local cafe / bakery for 'breakfast and coffee on the go', although it was also possible to eat in. (Turn left out of the front of the hotel and walk a few metres towards the cathedral)Very much a 'locals' place though, so don't expect the usual Viennese cafe 'experience'. Very convenient to have the underground station within a few minutes walk of the hotel. There is also a 'Billa' supermarket within a short walk of the hotel (turn right from the front of the hotel and walk straight along the road) Read moreGenuine Expedia guest review
"good for couples"
the staff & service were very good, unfortunately the bar still allowed smoking, the comp tea/coffee service only provided 1 teabag per 24 hrs and the full breakfast for 28 euros was defintely not worth it. we were initially treated somewhat differently in the dining room because we chose the continental after trying the full option but didn't wish […] to sit in bar (see above) to eat. Read moreGenuine Expedia guest review
"Great hotel for couples"
This hotel is in a great location, the staff are really helpful and the rooms are quiet and comfortable. We enjoyed our stay here very much and would recommend this hotel without reservation.Genuine Expedia guest review
"A Superb Experience"
Everything about the hotel was superb, including locality, the staff service was friendlyand very efficient. A pleasure to stay there.Genuine Expedia guest review
Conveniently located and the staff were friendly and accommodating. The room was extremely nice. The only negatives were there was little or no view from our room and there was no complimentary water in the room.Genuine Hotels.com guest review
"Super close to the centre"
Lovely Hotel, very close to all the major sights and restaurants. Not overly happy with the room as they're was 3 of us in the room, and one had to sleep on a camp bed. I thought for a 5 star hotel this was quite poor. Having said that the room was nice, tidy with a modern design.Genuine Hotels.com guest review
Gorgeous hotel, great location, elegant hotel room with reasonable price, great customer service and helpful staff, would like to recommend to anyone who is traveling to Vienna.Genuine Expedia guest review
"Great hotel in the best location in Vienna"
We really enjoyed our stay at Herrenhof hotel. Rooms are very comfortable and exceptionally quiet. The air-conditioning is silent, beds are great for sleeping. The only item I can mention as negative is a fairly pricey breakfast but just a few steps from the hotel there is an excellent Cafe Centrale serving good breakfast at about the third of the […] price. Read moreGenuine Hotels.com guest review
"Lovely hotel, fantastic location"
The Steigenberger is in a fantastic location. It is 30 seconds to the nearest subway (a few stops from the terminal where the city airport train runs to/from) and is perhaps 3 minutes from the Hofburg palace & Spanish Riding School (turn left as you leave the hotel). Due to it's location you have a range of cafes and restaurants within a few minutes […] walk, including a reasonably priced self-service pizzeria next to the underground station. The museums are all very close. The hotel itself is a lovely, traditional building (complete with horses and carts trundling past the front door). The deluxe room we stayed in was very spacious and well presented. It took the staff a few days to remove a used glass from the room, but other than that they were very polite and obliging. Our hotel overlooked the side street with the subway and we had to put up with someone shouting on the street on the Saturday evening and what sounded like a nightclub running to 11pm on the Wednesday night. The gym is relatively small with perhaps 6 pieces of equipment but I was usually the only person down there. The steam room and sauna runs from 4pm-10pm. The only thing that irritated us was that guests can smoke in the bar. I appreciate that some visitors will like this but we opted not to sit in the bar as a consequence, which was a shame as the hotel had put up a big screen for the Euro 2012 games. All in all we felt that the hotel was reasonably priced given it's quality and location. Read moreGenuine Expedia guest review
"Disappointing for a 5*"
Overall ok but far from a 5* hotel - so rather disappointing! Room and bathroom are tiny, no large mirrow, they don't refill your minibar, staff at reception are unexperienced, spa/massage staff was out for the weekend and all the hotel did was to apologise...Genuine Expedia guest review
"Good hotel in an ideal location"
I enjoyed my stay at this hotel on a room only basis.On check-in I was offered a reduced rate of twenty euros per day if I agreed to it on check-in .I declined the offer, as there was no breakfast menu on display so I did not know if it would be worth twenty euros.There are many cafes in the area for breakfast. The hotel is clean and well maintained […] the staff is very helpful.It is in a good position,right in the city centre and the main tourist attractions but not in a noisy area. My room was overlooking a central courtyard ,if you asked for a room looking out onto the street you may experience a certain amount of traffic noise.I asked for a quiet room and this met my requirements.The room was quite large with TV with three English speaking news channels.minibar and free digital safe. Read moreGenuine Expedia guest review
"Vienna 4 Day Break"
Friendly knowledgeable and helpful staff on reception. Did not use any of the facilties or restaurant.Genuine Expedia guest review
"Excellent hotel in Vienna."
Excellent staff, very friendly and helpful. Deluxe room was clean and comfortable. Hotel was in a good location - not too close to the noisy centre to be disturbed by traffic, but close enough to make everything accessible. Very close to a wonderful cafe called Cafe Central for an excellent breakfast if you don't want to pay hotel breakfast prices! […] Very happy with overall experience. Read moreGenuine Expedia guest review
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