All hotels in Vienna, Austria
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4.7 / 5Outstanding

Score breakdown (from 367 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.9
5.0 / 5Outstanding
"Great hotel"
Nice and clean. Great taste in colors in the room. Close to sub-way, restaurants, banks, ATMs, and many sightseen spots.
Genuine Hotels.com guest review
3 night trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Fantastic!"
Great hotel and the location couldn't be better!
Genuine Hotels.com guest review
1 night trip with friends Jul 28, 2013
Adam
US
5.0 / 5Outstanding
"I will return to this hotel."
The location was absolutely perfect, the staff, pleasant and helpful. I strongly recommend it.
Genuine Hotels.com guest review
4 night trip Jun 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient location"
The hotel was outstanding. Convenient for the Opera house, Karnerstrasse and the Stephan church. The hotel was super clean and we paid 22 euros extra per person for breakfast. A little expensive but well worth it. Our room (301) had the mini bar fully included in the room rate.
Genuine Expedia guest review
Other trip May 27, 2013
Peter
US
5.0 / 5Outstanding
"Great hotel, excellent location"
Hotel staff were friendly and accommodating, allowing us to check in several hours early. Rooms were modern and very comfortable. Location was excellent - adjacent to a Ubahn (subway) stop and just a few minutes walk to the major attractions in the Innere Stadt (Hofburg, Opera House, etc.).
Genuine Expedia guest review
Other trip Apr 8, 2013
Daniel
US
5.0 / 5Outstanding
"Best location in Vienna"
By far the best hotel location in Vienna for tourists hands down. It is right behind the imperial Palace withing the Ring (1st district) where the pedestrian zones also start. There is a underground metro station right next to the hotel as well. The rooms have everything you need and the bar/restaurant is excellent. Gym is a little basic even though they have allocated a fairly large room for it - perhaps more is to come? Overall the hotel is great and I always stay here whether I am in Vienna on business or pleasure.
Genuine Expedia guest review
Other trip Mar 25, 2013
Alejandro
US
5.0 / 5Outstanding
"Perfect location"
Great location, great hotel! Walking distance to Hofburg and other attractions.
Genuine Expedia guest review
Other trip Jan 16, 2013
A Traveler
US
5.0 / 5Outstanding
"good for female travelers"
Good location , clean, friendly staff, breakfast was good
Genuine Expedia guest review
Other trip Dec 2, 2012
A Traveler
US
5.0 / 5Outstanding
"A nearly perfect place to stay"
The hotel is very near many of the must see sights of Vienna. The neighborhood is very upscale with famous name shops lining the streets. Our room was comfortable and spacious with only the European lack of wash cloths and the ubiquitous down filled duvets to make it less than perfect for us American travelers. We like sheets to cover us. We declined the offer of a reduced rate of 20 euros each for the breakfast buffet because we wanted to visit a real Viennese coffee house. We found it in the justly famous Cafe Central only one block away. The atmosphere and the breakfast are definitely worth a visit.
Genuine Hotels.com guest review
1 night trip Oct 29, 2012
Two Texas travellers
US
4.0 / 5Excellent
"Great location, nice rooms"
We really enjoyed our stay. The hotel has a great location and the rooms are comfortable. The staff is excellent. The one negative thing is that their breakfast is over-priced for what you get and the service in the restaurant is super slow. Otherwise, they get great marks from us.
Genuine Expedia guest review
Other trip Oct 9, 2012
Nancy
US
5.0 / 5Outstanding
Staff were very helpful and the location cannot be improved.
Genuine Hotels.com guest review
7 night trip Sep 15, 2012
A Traveler
US
4.0 / 5Excellent
My wife and I thoroughly enjoyed our brief stay in the Herrenhof Hotel, with its modern appointments, superbly responsible and friendly staff, and its excellent location. We were, however, disappointed that our room was not larger, as we found ourlselves piling belongings on the floor because there was nowhere else to put them. On the other hand, the bed was one of the most comfortable ones we have experienced in a hotel.
Genuine Hotels.com guest review
2 night trip Aug 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel, fantastic location"
Beautiful hotel located right in the center of Old Vienna. Everything is within a 5, 10, or 15 minute walk. The train station to take you to the Summer Palace is literally right outside the hotel. Great shopping and the food is out of the world (bring money)
Genuine Hotels.com guest review
3 night family trip Aug 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
Hotel was very comfortable and stylish. It was also in a great location in the center of many attractions.
Genuine Hotels.com guest review
1 night trip with friends Aug 4, 2012
kaitlyn
US
5.0 / 5Outstanding
Fabulous location, very nice modern room, comfortable beds, great bathroom and very friendly staff. We look forward to returning!
Genuine Hotels.com guest review
2 night family trip Aug 5, 2012
travelgirl
US
5.0 / 5Outstanding
I always choose this hotel in Vienna!
Genuine Hotels.com guest review
1 night trip Aug 4, 2012
Xpat
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Hotel in City Centre"
Comfortable stay
Genuine Hotels.com guest review
3 night family trip Jul 22, 2015
Rajesh
IN
5.0 / 5Outstanding
"A great place to say"
We had 6 days in Vienna. The hotel was well placed for us to explore the city on foot. The staff were friendly. The hotel had everything we needed and we had a very enjoyable stay. Being so close to the cafe central was a bonus.
Genuine Hotels.com guest review
6 night romance trip Jul 7, 2015
Simon
GB
5.0 / 5Outstanding
"Love this hotel !!!"
5 stars every thing...Best service,best location,friendly and very helpfull staff. Every time i'm in Vienna i book the Steigenberger Herrenhof.
Genuine Hotels.com guest review
4 night trip with friends Jul 2, 2015
etta
GB
5.0 / 5Outstanding
"great location"
in Vienna for business for two days. great hotel, great location, excellent service.
Genuine Hotels.com guest review
2 night business trip Jun 29, 2015
A Traveler
IE
5.0 / 5Outstanding
"Visit Beautiful Vienna-but "Never on a Sunday"!"
Beautiful lobby and room, clean; the staff was very friendly and helpful. However, if you can only spend one day/night in Vienna, do not go on a Sunday as everything is closed. Unfortunately, we were not aware of this.
Genuine Hotels.com guest review
1 night romance trip Jun 28, 2015
Heather
CA
4.0 / 5Excellent
"Great location"
The location of this hotel was fantastic, close to everything and, as we drove our own car, it was very easy to get to. Breakfast had a lot of choice was reasonably good quality. The service from the staff was very helpful. We had issues with the keycard for the room and they were very good in trying to fix the problem. We did have a free minibar but was not all that much there for us to choose from and was only drinks. Overall was a nice hotel to stay at.
Genuine Hotels.com guest review
2 night romance trip Jun 18, 2015
Sally
AU
5.0 / 5Outstanding
"Nice hotel and excellent location"
Stayed here for 2 nights, excellent locations and only couple minutes walk from the underground. A modern hotel with comfortable room and reasonable price, will definitely come back!
Genuine Hotels.com guest review
Response by Steigenberger Hotel Herrenhof Wien
Dear Joyce! Thank you for sharing your feedback with us about your recent stay at Steigenberger Hotel Herrenhof. It is fantastic to read that you enjoyed your stay and that you liked the central location of our property. We are looking forward to welcoming you back soon. Best regards from Vienna, Yours Elisabeth Perwanger General Manager
1 night romance trip May 21, 2015
Joyce
AS
5.0 / 5Outstanding
"I would definitely recommend it!"
excellent!
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Maria
GB
5.0 / 5Outstanding
"Very good but over priced compared to similar hot"
Very good. comfortable.Excellent location.
Genuine Hotels.com guest review
7 night romance trip May 11, 2015
A Traveler
IE
4.0 / 5Excellent
"Good central hotel"
Overall a good experience, with a few little annoyances
Genuine Expedia guest review
Other trip May 2, 2015
Michele
AU
5.0 / 5Outstanding
"Perfect location, smiling staff."
The big majority of places to be visited are at walking distance. Central but quiet. Very courteous and efficient staff. Nice breakfast.
Genuine Expedia guest review
Other trip Apr 20, 2015
A. C.
IE
5.0 / 5Outstanding
"Fantastic location and excellent staff"
We stayed at Steigenberger over the Christmas season. The location of this hotel is absolutely perfect! It is on a quiet street in the main part of the city and the shopping district is a mere 2 minute walk away. To top it off, a U-bahn exit is right next door to the hotel and the famous Cafe Central is less than a minute down the street. Staff at the hotel were very welcoming upon our arrival. The hot cups of tea they provided were much appreciated after a tiring 20 hour journey. Staff were also happy to help us mail out a parcel during our stay. Very helpful if you "no speaky" German! ALL the staff - concierge, reception, housekeeping, restaurant - provided exceptional service. The rooms were extremely airy and comfortable with reliable wifi. You are sure to get a good night's sleep at this hotel!
Genuine Expedia guest review
Other trip Jan 29, 2015
N
AU
5.0 / 5Outstanding
"Perfect hotel, perfect location"
We stayed 3 nights at the Steigenberger in central Vienna pre-Christmas, and could not have chosen a better hotel. It was a few steps to the Central Cafe, the underground and some of the best shopping streets, about five minutes walk to the Hofburg/riding school and about 10 minutes walk to St Stephens Cathedral. As part of our trip was to see the Christmas markets, we were delighted to find three delightful, smaller and more specialised markets within three or four minutes walk from the hotel, and the large market and light displays at the Rathaus under ten minutes walk. It really was the perfect location, central but quiet. Our rooms were large and exceedingly comfortable, well appointed and clean (and nice to have a variation on the "usual" bedroom/bathroom configuration. The beds were amazingly comfortable, and we enjoyed having tea/coffee facilities in the room. The only drawback for us was that the very appealing-looking bar off the lobby allowed smoking. We did not have breakfast (or indeed any meals) in the hotel, as it seemed very expensive, but instead enjoyed breakfast at the Central Cafe and at Demels bakery just a short walk away. The hotel staff were exceptionally good, from a very efficient check in and out service, to a very concerned and helpful service when we arrived back one evening to find my husband's wallet had been stolen (in the underground we imagined). We will definitely stay here if we return to Vienna, which we hope to do.
Genuine Expedia guest review
Other trip Dec 30, 2014
Liz
GB
5.0 / 5Outstanding
"Christmas markets"
Lots to see & do - culture, shopping, relaxing. Cafe Central just around the corner from the hotel was fantastic for coffee & cakes Very near several Christmas markets Well located Next door to Underground so great for access
Genuine Expedia guest review
Other trip Dec 16, 2014
Alan
GB
5.0 / 5Outstanding
"Excellent Winter City Break"
Absolutely amazing!!!
Genuine Hotels.com guest review
3 night romance trip Dec 5, 2014
Andy
GB
5.0 / 5Outstanding
"Stunning weekend"
Excellent location, lovely room, staff very pleasant and willing to spend time talking with you. Breakfast very good but expensive. We stayed in a Deluxe room so had the benefit of the free mini bar and refill, which was a pleasant surprise....but the downside is Smoking, non smokers and coming from UK where we are now Smoke Free in all restaurants and bars, was very off putting...after a long day out sightseeing would have been lovely to come in and sit in the bar and have a relaxing drink, but a room full of smokers, a big Negative
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
GB
4.0 / 5Excellent
"Excellent location"
Pros perfect location, very clean and well maintained, rooms are a good size. Cons, the bar is full of smokers, it stinks! If you are a non smoker you will not want to use the bar. The reception staff are cold and you get the feeling that everything is too much trouble, the lack of customer service is out of place in this otherwise excellent hotel. Sort out reception and the hotel really will be outstanding.
Genuine Expedia guest review
Other trip Nov 29, 2014
jo
GB
5.0 / 5Outstanding
"Nice hotel in the heart of old Vienna"
This hotel was a great choice for our two nights in Vienna. The front desk staff was very helpful and courteous. Located 1/2 block from Cafe Central which was awesome!
Genuine Expedia guest review
Other trip Nov 16, 2014
Randy
CA
5.0 / 5Outstanding
"Great location in Vienna."
We arrived very tired after our flight and were greeted warmly and best of all were upgraded to a higher level of room as there was nothing available at what we'd booked at. Our room was spacious and comfortable. The bathroom was very modern with all the amenities. The hotel was clean and well kept. We had dinner in the restaurant and the service and food was excellent. We spent some time in the bar and once again service was excellent. Two gentlemen entertained us for part of the evening with some light jazz.
Genuine Expedia guest review
Other trip Oct 22, 2014
Susan
CA
5.0 / 5Outstanding
"Amazing hotel in Vienna"
I stayed at the Steigenberger Hotel Herrenhof Wien in October of 2014, and I was thoroughly impressed. I've stayed in really nice hotels in Europe before, but this one takes the cake. The staff was very cordial and extremely helpful. The hotel is not only beautiful, but in a very central location and easy to navigate. I will definitely stay here the next time I am in Austria.
Genuine Hotels.com guest review
1 night trip Oct 13, 2014
Bob
AS
4.0 / 5Excellent
"Ah Vienna!"
Wonderful .. no more to say.it is a very good hotel
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
GB
4.0 / 5Excellent
"Vienna"
Nice Hotel, room was on teh small side but the location was convenient.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
Micheal
GB
5.0 / 5Outstanding
Everything was top class.In particular Mariella at reception was charming and a mine of helpful tourist info.We would recommend the hotel to anyone.It is chiq without fuss.
Genuine Hotels.com guest review
3 night trip with friends Sep 13, 2014
Michael
IE
3.0 / 5Good
"Central location was excellent"
This hotel is functional but a brilliant central location for everything in vienna. Don't have breakfast here eat at cafe central 20 yards down the road. Spanish riding school 50 metres the other direction. Staff very helpful and bar area good and relaxing. Abit limited in room luxuries and foyer area.
Genuine Expedia guest review
Other trip Sep 3, 2014
A Traveler
GB
3.0 / 5Good
The location is amazing
Genuine Hotels.com guest review
2 night trip Aug 20, 2014
A Traveler
IE
5.0 / 5Outstanding
"Hotel in great position in the centre of Vienna"
Near the Herrengasse underground station, so convenient if you need to travel out of the centre, but within walking distance of all the Innere Stadt sights. Particularly near the Hofburg complex. Only a few steps to the Cafe Central - have breakfast there. A more luxurious hotel than I was expecting. Five comfortable nights sleep. Large shower, efficient air-conditioning, bath robes, slippers.
Genuine Expedia guest review
Other trip Aug 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel close to shops and tourist attractions"
Stayed at Steigenberger Hotel Herrenhof Wien for two days in August. Location of the hotel is great, very close to all major tourist attractions and main shopping area. Lovely rooms, good choices available for breakfast and also within the hotel bar. Staff are friendly, helpful and professional, will definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Aug 4, 2014
Andrew
GB
5.0 / 5Outstanding
"Love"
Great all round hotel brilliant location Excellent value
Genuine Expedia guest review
Other trip Jul 31, 2014
sue
GB
4.0 / 5Excellent
"Good Hotel - Fantastic location"
Really good hotel. The rooms are big and really comfortable. Amenities are OK and service is good. The Hotel is extremely well located and in good condition (beautiful décor). Breakfast and drinks are shockingly overpriced.
Genuine Expedia guest review
Other trip Jul 28, 2014
JF
CA
5.0 / 5Outstanding
"Beautiful"
Perfectly located, very friendly staff, beautifully designed rooms, buffet breakfast was wonderful.... I would definitely recommend this hotel to anyone. I did have an issue with the spa treatment but apparently that is run by a different company & the hotel manager was extremely helpful in resolving it. It did not negatively impact on my stay there. overall a very pleasant experience, a hotel with class and sophistication.
Genuine Hotels.com guest review
3 night trip Jun 6, 2014
emilyheelan
IE
5.0 / 5Outstanding
"Lovely place with fantastic service!"
Everything was perfect, except a travel companion left some valuables behind in the safe. We thought we would have to return to pick it up, if it is even going to be there still. Called back to the hotel and the made arrangements for the items to be returned to us, definitely 5 star service!
Genuine Hotels.com guest review
1 night trip with friends Apr 29, 2014
A Traveler
SG
5.0 / 5Outstanding
"Weekend Away"
I stayed at this hotel with my sister, location excellent. The staff were very helpful and I forgot my kindle when I checked out, following a call to them a couple of hours later, they arranged for this to be sent on to me. We also made use of the spa treatments available, while the lady's English was poor we managed and the standard of service she provided more than made up for the language barrier. Would chose this hotel again.
Genuine Expedia guest review
Other trip May 9, 2014
Suzanne
GB
5.0 / 5Outstanding
"Excellent central location"
Walking distance to all sites, lovely décor and plenty of choice at breakfast.
Genuine Expedia guest review
Other trip Dec 29, 2013
linda
GB
5.0 / 5Outstanding
"Great location for a city break"
Superb hotel based in a perfect location to make the most of your visit. Plenty of bars, shops & restaurants within walking distance - all considerably cheaper than the hotel bar which was ridiculously expensive.
Genuine Expedia guest review
Other trip Dec 10, 2013
PM
GB
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