One night stay, on way to San Francisco Airport, given room number through a glass screen, nly told it was on 3rd floor, room numbers well mixed up, we walked nearly all the external walkways to finally find room. A diagram of room locations would be very useful.Genuine Hotels.com guest review
"Don't do it!"
I'd like to tell you everything but I'll just make it simple there where bugs in the hotel room an swat team blocking the parking lot , people yelling and stomping above us and I came for a business trip and left even more exhausted just trying to sleep at night. Don't stay here if you're looking for a good night's rest. It's awful the 4 nights I stayed […] was just bad! I was limited on time and beyond tired or I would've changed hotels. Read moreGenuine Hotels.com guest review
"good place to stay for the area"
far place to spend the nightGenuine Hotels.com guest review
The "continental breakfast" is just coffee and packaged bearclaws - the coffe was great, but that's not a "breakfast". The staff and location were great though!Genuine Hotels.com guest review
"Try another hotel"
The hotel advertises a pool and jacuzzi, which was the reason I stayed there. I got there at 8:30 pm and after 20 min to check in and get situated, the pool area closed at 9pm. So after a all day traveling did't get to enjoy it before bedtime. The other negative was the pool didn't reopen until 12 noon the next day. Check out was 11 am & late check […] out was 12 noon. I didn't feel like finding another hotel the next day although I should have. The Jacuzzi was hardly warm and the jets barely had any pressure. The pool was ice cold. So for me the main reason I stayed there was a flop. The free breakfast was lukewarm coffee in portable dispensers and super cheap pre-packaged danishes that I wouldn't give to a starving coyote, made of nothing but a long list of chemicals and artificial flavors. The stopper on my sink was broken so the sink was half full of water. I had to crawl under the sink area and release the latch then clean the sink. The room otherwise was decent and comfortable and clean. The plus was that Starbucks Coffee shop was directly across the street and a Ralley's grocery store. Many good restaurants such as Texas Roadhouse and Jimbo's, Thai, Chinese, Pizzerias, and so forth. Chick-Fil-A was about a mile away, also WalMart 1/2 mile. The staff was as friendly they could be under the strict regulations they were under, I could tell they were afraid to deviate from the rules when I expressed disappointment about certain things. Overall I would not stay there again Read moreGenuine Hotels.com guest review
"Nice motel for the budget minded"
I spent a Saturday night at this motel. The check-in process was quick and pleasant. My room was ready, and they even got the smoking part correct. The room was neat and clean. It was not the biggest room I've ever stayed in, but it was more than adequate. There was a refrigerator and microwave, but no in room coffeemaker. The bathroom was clean and […] looked well cared for. The tub/shower had an adjustable showerhead and good pressure. Even though the motel is near the freeway, there is no noise. Even though the motel was sold out, I was able to find a space near my room when I returned late Saturday evening. The continental breakfast was a disappointment. I arrived at 8 AM and there was one Danish left. At least the coffee was good. Checkout was quick and painless. Read moreGenuine Expedia guest review
"Just needed a place to sleep"
Maybe it was my mistake booking the room too fast and not reading the details of what I booked but I was surprised when the front desk said I booked a smoking room. I tolerated it for one night. I was only staying there to sleep. I did not use the shower, I brought my own towels. The bathroom was small. There were elastic hair ties on the inside of […] the door knob to the bathroom which lead me to believe that the room was not cleaned properly. The bathroom vent was coming off the ceiling. There were long hairs in the sheets of the bed. The small fridge had rust on the shelving. I think people lived there on site long term. It was a cheap motel, you get what you pay for. Read moreGenuine Expedia guest review
Quiet, peaceful surroundings that allow for a good night's rest. Easily accessible by freeway with gas stations, shopping centers, and restaurants nearby.Genuine Expedia guest review
"Concierge was great."
We arrived early evening and the concierge was so pleasant and helpful. It made all the difference in our stay.Genuine Expedia guest review
"Nice location. plenty of restaurants and shopping."
Both desk clerks I had contact with were very nice, professional, and pleasing.Genuine Expedia guest review
"Facility nice / employees not"
The front desk staff are unfriendly and not helpful. They seem to have the attitude that they are doing us a favor by allowing us to stay there. I had to remind them that I was paying for my room. The rooms were nice size, microwave and fridge were appreciated. Facility was clean.Genuine Hotels.com guest review
"Bad hotel, and its not so cheap."
It was in a very bad area, with a lot of noisy people drinking all the night.Genuine Expedia guest review
I really enjoyed the surrounding neighborhood! Gas stations, fast food, CVS, I loved it!! So CONVENIENT!! Most of the employees were positive & upbeat but I would have liked an easier and faster CHECK-IN process!!Genuine Hotels.com guest review
"Nice hotel near the freeway and golf courses"
This hotel is nicely situation next to I-80 with a nice restaurant next door, gas station with mini mart within walking distance and good shopping center across the street. So, any food or amenities forgotten at home could easily be purchased within a quick walk. The room was very clean and seemed well sanitized. The pool and hot tub were also clean […] and relaxing. I stayed there for a weekend during my golf tournament, and I would definitely stay again. Read moreGenuine Expedia guest review
"Great location, close to the AFB"
Good value hotel. It was clean, well maintained, quiet enough (I wasn't bothered by the freeway nearby)Genuine Expedia guest review
"Worst Hotel I have ever stated At!!!!!!!!!!!!!!!!!"
The clertk was rude, unattentive, cold, uncaring. It was like I was a bother to her. No friendly greeting. Don't think she liked being there. The room was smelly, carpet needed cleaning. Felt like bugs were on them. The bathroom was horrible. Toilet water was filling to the top, almost spilling over! Called for assistance, clerk told me to come down […] and get a plunger, they have no one to fix it. I was appalled! I was a paying guest! Not an employee. I have never been treated so poorly. I WILL NOT RECOMMEND THIS PLACE TO ANYONE!!!!! THIS HOTEL SHOULD NOT HAVE ANY STAR AT ALL!!!!!!!!!!!!! Read moreGenuine Expedia guest review
"Too noisy to sleep."
It is too close to the highway. I woke up early and could not go back to sleep.Genuine Expedia guest review
we got this room as it was close by the family members we went to visit. the room was not clean, and the wifi didn't work. we got in late so it was not an issue. the second night we asked for a room change we finally got it at midnight. so we packed up and changed rooms only to find the room very dirty. no towels, not even shower curtain. and the furniture […] was all moved around. I complained yet again the changed us rooms one more time. this room was the best of the 3. except no microwave. when we called in they said oh sorry we will se what we can do in the morning. at 12 noon the next day the came to our room and handed me the microwave. they didn't even plug it in. not a good trip Read moreGenuine Hotels.com guest review
hOUSECLEANING THRU AWAY MY SHAMPOO & BODYWASH THAT WAS IN THE SHOWER WASN'T CHECKING OUT YET AND THAT WAS SATURDAY EVENING , DID NOT NOTICE UNTIL SUNDAY MORNING TO TAKE A SHOWER CAUSE WE ARE CHECKING OUT THAT DAY.Genuine Hotels.com guest review
Good and very clean lots of parking Very friendsterGenuine Expedia guest review
"Ok for a night"
Its ok for a night. Bed wasn't very comfortable and housekeeping isn't anything to brag about. Had somebody's used wash cloth and soap left in my shower but rest of room was clean. There are some good restaurants close by and easy access to freeway.Genuine Hotels.com guest review
"Close to freeway overnighter"
This is a very conveniently placed hotel near the freeway with small rooms. i didn't get to sample the breakfast (not sure if there was one), but my room didn't have a safe and also very limited power outlets. the refrigerator wasn't plugged in because the closest plug was taken by the tv and clock. the heater worked pretty well and the shower water […] temperature was good. not bad for an overnighter but not for long term. Read moreGenuine Expedia guest review
"Used mainly for its price and proximity to Travis."
My guys stayed there for a couple of weeks. They complained of noise, disrepair, possible mold, bedding not cleaned, etc. The staff, however, was very cooperative and helpful.Genuine Hotels.com guest review
"Nice and quite"
It's was nice... When you have been driving all day, you don't feel good and all want to do is lay down and sleep... I drove up gave her my licenses and licenses plate, she gave me the key card and that was it ..... Thank youGenuine Expedia guest review
I was deceived by the photo online, I needed to stay close to the hospital on Travis AF base and this was closest but also the smelliest, no cup for brushing teeth, hand soap or shampoo/conditioner,Fridge was not cold. Smoke sensor pried off wall- I did not feel safe and then creepy elevator that stunk of smoke and grime and had a yellow wet floor sign […] shoved in hand rail. I'm sorry I have to report this but a used condom as I crossed the rocks by office door at first crossing from vehicle to get luggage to room. The receptionist was the best feature- kind, friendly young gal and courteous after she found out why our trip was needed. I rented 3 days but only used 1 night, wish me luck getting money back. Thanks for your time if anyone is actually reading this message. Read moreGenuine Hotels.com guest review
"Will Stay again"
I arrived at 3am had to check in from outside clerk was very nice maid woke me up early knocking very hard on my door screaming but when I requested service on sunday she was very nice. overall room was very clean and bed and sheets very comfortable will stay again. Also very quietGenuine Expedia guest review
"It was okay"
Room was okay, actually has a lot of amenities and is probably better than other rooms at this price.Genuine Hotels.com guest review
The hotel room was a little dingy but it was serviceable, and the location is fairly convenient.Genuine Hotels.com guest review
Room was clean but sheets are lowest possible thread count... Bed was also pretty uncomfortable.Genuine Expedia guest review
"Nice motel very clean & next to very good food"
Would stay there again.Genuine Expedia guest review
It was a good stay overall. However, the night i checked in, I had to wait 15 minutes outside on the cold, just because the clerk could not find my reservation which I did with Hotels.com. She would even consider to let me in the lobby while she was looking for it. It was late and cold and I was tired; all I wanted was to go to bed. There's no breakfast […] either, which I think it was ok for the price. Read moreGenuine Hotels.com guest review
For the price of this hotel it was not worth half the price that was charged. Dirty, old, and not worth it for anyone to stay here.Genuine Hotels.com guest review
"great restaurant right nextdoor"
10/12/13 8pm. Front desk clerk was a little rude to other people checking in. Not sure why? Called down for extra pillows was told they only had 1 left?? Room was okay for the most part but the bathroom door had spots from what looked like coffee all over it.Genuine Hotels.com guest review
If any person needs to stay for a few nights this hotel is okay because is cheap, but if your planning a vacation you must find another place.Genuine Hotels.com guest review
"Excellent Value, Very Clean and Well Maintained"
It was great - very comfortable and a good value.Genuine Hotels.com guest review
"Just gets the job done"
The room was very basic like something you see in a motel 6. It did have a fridge. The shower did not have a shower head. We just needed this room just to sleep, and it served its purpose. This room reminded me of a type or room you get after going to the Prom. Great location for food, gas, and Starbucks. There was a pool and spa but I didn't use t […] hem. Read moreGenuine Hotels.com guest review
"Not so nice"
Very dark and dank. Not inviting at all. No shower head. We actually decided not to stay there. We simply changed our clothes and left for a wedding. We called and checked out the next day.Genuine Expedia guest review
"not a place to stay"
Poor service. Dirty room.Genuine Hotels.com guest review
It was close to where our friend's wedding location was. The hotel was near the freeway. I was disappointed though that the complimentary breakfast ended at 9am on Sunday since we woke up at that time. The staff was average. They did their job to the minimal & were not overly customer friendly.Genuine Expedia guest review
"its a roof over yr head."
The hotel was fine. I have an issue with the riff raff that was gawking at me while i was there for the few hours before i went to bed. The shopping across the street was scant. sidewalks covered with gum, garbage and leaves. the city of Fairfield is nasty and if you can stay elsewhere then do it.Genuine Expedia guest review
Room was acceptable. If you were traveling and getting very tired and just needed to get a place to stay for the night, this place was acceptable. I would not recommend it if you are used to higher quality hotels/motels. Rooms were a bit dated and tired looking. Beds were uncomfortable. Hotel amenities minimal. Bathroom had no safety hand bars and toilets […] were low, so if you are handicapped or partially handicapped, this is not a good choice for you. Lady in office was very nice. Continental breakfast was minimal. Provided coffee, juice and pre-packed pastries. Read moreGenuine Hotels.com guest review
"Lazy staff, low amenities"
There were no bath towels in the room, instead they have smaller face towels. Try drying yourself with it after a bath. Only two pillows available in the room (for two people). When I called the front desk and requested two more pillows, she said she'll check to see if they have more and call me back. Since I didn't get a call back I went to the front […] desk and she was texting on the phone. As soon as she saw me, she just said they don't have any extra pillows. Look like she was too lazy to stop her texting and go look for pillows. Motel wasn't even full that day. She could have easily grabbed two pillows from an empty room. Read moreGenuine Expedia guest review
"You get what you pay for......"
I have read the review before we stayed at this motel and was alittle worried but tried it anyway. The room was clean and comfortable. The room had a frig, microwave, blow dryer, tv..all in clean and working condition. The lady at the check in office was sweet as pie and told us if we needed anything to let her know. Spending less than $70 a night I […] didnt expect much. If you are looking for room service and a fancy room, then you need to be looking at motels with other names, not expect it out of a motel that calls itself AMERICAS BEST VALUE INN!!!!! This motel was worth the money we paid for it. We had a quiet sleep, the pool was clean and the hot tub was bubbling but the receptionist said it doesnt get very warm. I would stay here again as it served my needs for this trip. Its in a good neighborhood, off the freeway and easy to find. Has good places to eat around it. Oh and before I forget..people are complaining about the FREE continental breakfast..its free!!! We were offered fresh fruit, wrapped pastries,coffee and juice. If you want more for breakfast, go buy it at a resturant. Read moreGenuine Expedia guest review
"Clean but attracts trash"
Stayed here one night. Their clientele aren't the best. My room was really clean and I was happy. Comfortable bed. The shower drain was plugged so I took ba-showers. Other than that it served its purpose. I would stay here again. I had a two queen room non smoking.Genuine Hotels.com guest review
"Close to kaiser rehab facility in Vallejo."
Clean, quiet & cheap. 15 mins fr Vallejo. Starbucks across the street.Genuine Expedia guest review
"Did the job"
I only stayed here for one night as I was just passing through, the room was clean and neat; my only issue is that when I reserved the room I requested nonsmoking and when I arrived the lady told me that she only had smoking left. But despite the faint smell of smoke, it wasn't as bad as I expected. Overall the service was ok and the people were nice. […] It was expensive for what I got but that's just Cali I guess. Read moreGenuine Hotels.com guest review
"Hotel staff nice room not"
My husband and I went to this hotel to get away from the kids but still be close enough to get back to the kids if needed. We got to the hotel around 8 pm the girl at the front desk was very pleasant and helpful, we got to the room and the first thing I noticed was the walls and mirror were dirty, the shower and toilet didn't work we called front desk […] they quickly changed rooms for us, the next room walls and mirror were cleaner but the shower still wasn't the best it would not spray on full blast. The bed looked to be broken in the middle, my husband didn't want to make a fuss so we stayed the full 2 days. On the plus side it was very quite! It really sucks because we stayed here on a fluke about a year ago and the room was very nice! Would love to go back if the rooms were like they were the first time. Read moreGenuine Expedia guest review
"Visible from the freeway."
They charged more for a non smoking room. No coffee or free breakfast.Genuine Expedia guest review
"Not what I expected"
Online looked OK but once we got there lady in the lobby was rude. I had booked a non smoking room since I do not smoke and I have a 1year old. I felt I was putting her out by telling her I requested non smoking. Also the pool and spa were filthy, there was a plastic chair at the bottom ofthe pool. The room appeared nice to my surprise until my daughter […] craeped across the carpet and her knees and the top of her feet were black! My husband attempt to sit in the spa as he saw 2 women coming out of a room who were clearly prostitutes as they propositioned him, he declinded and hurried back to our room. Lastly as we were leaving there were 2 police officers trying to speak to 3 individuals as there were making a scene! I will never stay here again nor will I recommend this hotel to anyone! Read moreGenuine Expedia guest review
"You get what you pay for"
My reservation was for double bed non smoking for one night, once I checked in the receptionist advised me all she had was smoking rooms available. My son suffers from asthma and a smoking room was not an option for us, they accommodated us in two single bed non smoking rooms which was great. My room had pubic hair next to the sink which was disgusting […] I didn't see it until the next morning, the restroom I have to say was very clean so was the bedding. The TV was very blurry and limited channel options. The pool was freezing and filthy,the hot tub was not working water was cold too. The ice machine was out of ice and the elevator and walkways were filthy. Read moreGenuine Expedia guest review
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