We have stayed at the hotel numerous times and were satisfied. This stay was unfortunately memorable in a bad way. We stayed 5 nights while dealing with a mother in hospice care. Each evening when we returned, we found our room not cleaned sufficiently (coffee pot not cleaned and coffee and condiments not replaced). Towels were not replaced in full. […] Amenities were not replaced. I spoke to the front desk 3 times with no success in improvement of our service. I finally gave up asking. And we're good tippers! Really sad because I get the impression the owner really doesn't care about the quality of stay of his guests. Read moreGenuine Hotels.com guest review
"Nice, clean hotel in Scarborough"
We normally stay in Saco when we vacation in Maine, but we decided to head to Scarborough instead this year. It was a nice, quiet place that was very clean. Our stay was very pleasant!Genuine Expedia guest review
You get what you pay for. For what I paid for u get 5-5Genuine Hotels.com guest review
Very clean, and very comfortable. Very quiet at night, not much noise outside. Safe neighborhood. You can definitely get a good night sleep in here.Genuine Hotels.com guest review
"Disappointed by the day managers manners"
The room was unremarkable, the towel rod was falling off the wall in the bathroom and breakfast was disappointing. However it was the day managers attitude and manners that will keep me from coming back. He was outraged that my son and I used two bath towels to dry the seats of our motorcycles after the nights thunderstorm. At one point he said our […] kind was not welcome there. I'm not sure if he has a problem with middle age white males or BMW motorcycles but we definitely won't be returning... Read moreGenuine Hotels.com guest review
"New hotel but not clean"
The hotel was bright and new looking from the outside but the carpet smelled in the hall. The rooms didn't smell but the shower had mold on the curtian. Free breakfast was nice. Clean eating area with helpful staff.Genuine Expedia guest review
"Our overnight stay at comfort inn"
The room was clean but the hallway smelled was not sure if it was the carpet. The people that worked there were very nice. The breakfast buffet was nice but there was not enough room to sit in the dining room.Genuine Hotels.com guest review
"Pillows, bed, and breakfast. Very fast wireless"
Very comfortable rooms, beds and pillows pleasing. Hot and cold breakfast options were better than most. Fast wireless. Quiet sleep, until the bikie started his chopper at 5 am. I slept thru it but my Rayner awoke.Genuine Expedia guest review
"Great time! loved the shower ;)"
It was easy to book. very welcoming. Had a great time.Genuine Hotels.com guest review
We got there early (11:30 am) because we needed to be at a graduation at 1:00 pm. The parking lot was deserted but there was no way we could check into a room. It seemed that there must have been a room available but the lady at the front desk wouldn't waive the check in time. The elevator makes a scary noise for what seems a newer hotel. We were afraid […] we were going to get stuck in it. You can only enter the hotel going south on Route 1 and that is inconvenient. The hotel is a basic room, relatively clean and a decent continental breakfast. Average place for the price. Read moreGenuine Hotels.com guest review
I was impressed with how friendly + helpful the staff was and how clean our room was. The beds/pillows were very comfortable +we had plenty of towels. There was a nice pool, exercise room and guest laundry. We stayed 2 nights.Genuine Hotels.com guest review
Clean and quiet, very good location if you have business in Portland area.Genuine Hotels.com guest review
A nice stop over for the nightGenuine Hotels.com guest review
The hotel was decent especially in light of the great rate obtained via Expedia. Yes it could have been cleaner in the common space and the breakfast was basic. All in all it was great a value.Genuine Expedia guest review
"Family get away weekend"
The room was nice. Pool was cloudy and we couldn't see the bottom which made me wonder how clean it was. Also, we were charged $25 for bringing our dog. We were unaware of this charge and would have stayed elsewhere had we known due to the cost increasing above other comparable hotels in the area. The continental breakfast had scrambled eggs, sausage, […] waffles, cereal, muffins, juice and coffee which was nice. I would sta again if $$ is comparable. Clean room. Read moreGenuine Expedia guest review
"Clean hotel and excellent customer service"
I was happy with my latest hotel experience! The Pool definitely needs a good cleaning or something. It was small but a bit cloudy. That was the only real turn off. My boys, however..LOVED it. haha. I am just picky about public pools. Other than that, the customer service was SUPER fantastic. I felt VERY welcomed! I love that. The halls are VERY chilly […] this time of year, but I think that is a smart move. Heat the rooms and I am good :) Keep the place clean and nice looking and I am happy too! I definitely will return if I am down that way! Read moreGenuine Expedia guest review
"Great value for the price"
Very Quiet and well worth the price. The front desk peoplw were very helpful.Genuine Expedia guest review
"Good Hotel...Just needs fine tuning on hospitality"
The hotel was conveniently located close enough to Portland (which was our destination) without the business of Portland. Great for a family. The room was clean, the bed was very comfortable. The hospitality was concerning on two areas; 1) We had a king bed with sofa sleeper (we have two small kids) the bedding for the sofa had to be obtained from the […] front desk and they would not give me 2 extra pillows. The hotel was not full by any means, as there were only 15 or so cars in the lot. I thought that was being "penny wise and pound foolish" 2) Departure morning I asked at 8:30 am if we could check out at 12 instead of 11, again thinking it was not busy, and leaving ample time in case she said no. She told me absolutely no later, it is Easter and she wants to have her staff go home! In a world of hospitality, if you are working Easter, I think you know you are working the whole day and this was too much information for me to hear... Either tell me yes or no. That explanation was not needed. Breakfast was a bit more than your usual continental breakfast, which is nice, and the pool while having a bit too much chlorine, was nice and clean. These are not horrible negative comments, but did leave me with a feeling that they were not going to go out of their way too much. All that said, I would stay here again. Read moreGenuine Expedia guest review
"Its a good price hotel to stay at."
We had a great stay. The only thing we had a concern about was the elevator. It made weired noises and wouldn't close the doors. We had to press the buttons a couple of times. The pool could have been a lil bigger but no biggie.Genuine Expedia guest review
Thought this comfort Inn in Scarborough, ME was very nice. The location for us was perfect and it was a pleasant comfortable stay. Staying in this new 'comfort inn' made all the difference. Looking forward to staying there again in the future. Did not eat the complimentary breakfast. The room was clean and the desk staff was pleasant.Genuine Hotels.com guest review
Nice hotel. Great to have the pool available for the kids. It would have been nice to have a hot tub. The only things that we were missing in our room was a mini fridge and a microwave (didn't even see one in the eating area).Genuine Hotels.com guest review
Room was fine. Pool was cloudy. Exercise room had no AC or water. Ice and vending machines were broken. Hallways had no heat. Only one trash can in room. Breakfast was OK.Genuine Hotels.com guest review
Overall a good stay. The hotel was hard to find as the outside lights were not on and it was very dark...maybe they should be on an automatic time or a light sensor. The Person at the front desk was new, no one else around and he did not know how to find information and items requested. However he was very nice and he tried.Genuine Hotels.com guest review
The room was perfectly fine and clean and the desk clerk very friendly, but didn't tell us that the breakfast that was included, was only from 6-9 am, so we missed that. There were also no signs in the lobby that indicated the breakfast hours, which was kind of strange. The indoor pool looked very cloudy, so we skipped that. Disappointing.Genuine Hotels.com guest review
"nice place to stay!!!!"
My three kids and I stayed there because of a snowstorm. Since we live 140 miles from Portland area and my kids had an appointment the next morn; I decided to go stay the night before. So a necessity turned out to be a 1 night mini vacation. Kids thought swimming in the indoor pool with a storm outside was way cool and so did mom! and a great price […] too! Read moreGenuine Hotels.com guest review
"Great One Night Stay."
One night stay with the family. Excellent room with decent small pool and a full breakfast. Convenient location near the mall and dowtown Portland. Can't beat the Expedia price!Genuine Expedia guest review
"No heat in hallways"
The hotel clerk indicated that the hotel manager does not turn the heaters for the hallways despite the outside temperature below 30 F. I will never stay at this Comfort Inn again. This is ridiculous!Genuine Hotels.com guest review
"A Great getaway with the Grandkids!!"
The people at the desk were very friendly, especially the young girl who was just starting there. We asked her for a late checkout and she gladly gave it to us!! No matter how many times my Granddaughters asked for pool towels, they were always there willing to help out. The beds were comfortable and the room clean. Wish they had wi-fi in the rooms […] . Read moreGenuine Hotels.com guest review
Had a plumbing problem in my apartment, and had to go to this hotel on very short notice. The young man at the front desk was super helpful in finding a place to deliver dinner. Room was clean and comfortable, although heater was a bit noisy. Overall, a nice stay!Genuine Expedia guest review
"Clean and quiet"
The hotel is situated on Route 1 in Scarborough. As you can only enter the hotel parking lot from the southbound lane, entering and exiting the hotel can take a little bit of maneuvering depending on your travels. The hotel is basic, clean and quiet. Rooms are spacious and offer a reasonable selection of cable TV channels.Genuine Hotels.com guest review
I did enjoy the hotel but I did get double billed on my credit card.Genuine Hotels.com guest review
"Not great, just O.K."
We knew it wouldn't be overly convenient from downtown Portland where we were visiting relatives so that wasn't a big issue, however, the staff wasn't overly friendly and the lady at the desk in the early morning barely said hello. There was no staff present at night at the desk as we came and went which was weird. The room didn't look well vacuumed […] and the bed skirt was really wrinkled so we were hoping the bed sheets were clean! They were thankfully. Everything else looked clean and the room was comfortable. Read moreGenuine Hotels.com guest review
Average hotel but the room was clean.Genuine Hotels.com guest review
Nice property. Only two inconveniences were the hot water pipes which didn't have enough pressure so they knocked and the small size of the breakfast area which didn't appear to be scaled properly (or layed out well) for a full occupancy. Room was clean and service was friendly. Finally, access to and from the property is limited to the southbound side […] so if you wish to enter from the north or turn north out of the property, you have some uturns in your future. Read moreGenuine Hotels.com guest review
We were very surprised that our experience wasn't better, given the favorable reviews. The entire hotel looked like it had not been vacuumed in weeks, including the elevator, halls and guest rooms. Our bathroom was disgusting. The toilet had hairs all over and in it. If the weekend was not so busy in Portland we would have left and stayed elsewhere […] but there were no rooms anywhere. Staffing seems to be a problem. When I went to the front desk for towels there was someone in line already waiting. The front desk person was on the phone and continued to talk with someone about the laundry that hadn't been done and other issues for over 15". She never acknowledged us until she was done with her conversation. She was very pleasant however when she got off the phone. In the morning when we left the housekeeper was in the hall with her cleaning cart, BARE FOOT! To the hotel's defense the morning front desk person was very accommodating and had great customer service skills and thanked us for our feedback. Read moreGenuine Expedia guest review
"A pleasant place to stay."
Very nice breakfast presented very well. The one thing that was very very bad, eggs are terrible terrible. Would also be nice for some wheat bread, alot of people are health concerned. Would have appericate the room being vacaumed and bath room mopped.We spent a whole week therGenuine Expedia guest review
"worth the money"
good location and breakfast included made it worth the money i paid for the room. helpful staffGenuine Hotels.com guest review
My husband and I spent a long weekend here, while my brother in law stayed at a "resort" on Old Orchard Beach. In comparison, the Comfort Inn was newer, well maintained, and very clean. They have a nice Continental Breakfast in the mornings, free parking, and adequate pool facilities. The property is not right on Old Orchard Beach, but close enough. […] If you don't mind being a ten minute drive from the real beachy part of town, this hotel is perfect. Read moreGenuine Hotels.com guest review
"Probably won't return"
We went to Portland for a doctors appointment which this hotel was conveniently located near - however there was dried blood on the wall in the bathroom, dust and dirt in the corners which was missed when room was cleaned and the beds were not comfortable to us. But to top it all off to our surprise when we returned to the hotel at 11:00 from our doctors […] appointment we were locked our of the room as 11:00 was check out time. I have never had that that experience before. However I will say that the free breakfast was excellent. Read moreGenuine Hotels.com guest review
Spacious and clean rooms. Decent continental breakfast. Very quiet hotel.Genuine Hotels.com guest review
"Dirt, cobwebs, and smoke inhilation"
Was disappointed in the cleanliness of the room. The room was in desperate need of a good vacuuming and cobwebbing. Also, all the staff smoked directly outside the main entrance. This meant you had to walk through a cloud of smoke every time you entered the hotel.Genuine Expedia guest review
"Very convenient to all major attractions."
I was very upset with my stay at Comfort Inn and Suites because I had requested a refrigerator in my room when I booked it through the hotels.com website, however when I got there and checked in, there was no refrigerator so I went to the front desk to straighten it out, I was told that there were no rooms available that had refrigerators and after […] about 20-30 minutes I was moved into a room that had a refrigerator. This should not have happened because the ad for the hotel said that all standard rooms had refrigerators and if that is not the case then it shouldn't be listed on the website. Read moreGenuine Hotels.com guest review
No fridge no microwave as stated on your website .Staff very unhelpful we had medication that had to be kept in fridge ,they would not let us upgrade even although we offered to pay for it overall very unsatisfactory.unhappyGenuine Hotels.com guest review
Awesome room very comfortable! we were very pleased!Genuine Hotels.com guest review
Nice hotel in a great location. Pool was a little small and needs some TLC.Genuine Expedia guest review
Great Location to use as a base to travel around the Maine coast.Genuine Expedia guest review
"close to Cabelas"
We where only there overnight but was it was clean and the sraff was pleasant.Genuine Hotels.com guest review
"Typical Comfort Inn Suites Stay"
Relatively new Comfort Inn & Suites that was a very good price. Comfortable beds, typical "free breakfast included" fare. All in all, we would definitely stay there again for the price paid.Genuine Hotels.com guest review
"convenient to shooting events at Scarborough Fish"
I've stayed at this location 6 or 7 times over the last 3 or 4 years. It's neat, clean, comfortable, affordable and convenient to the activities I'm in the area to enjoy.Genuine Hotels.com guest review
"Looks Good on the Surface but..."
The hotel is new and appears generally well maintained. Stayed in late March and the hotel was very cold even though night time temperatures were above freezing. The temperature control on the room heating system also did not work very well; with just a 1 degree change in the thermostat would cause the room to go from very cold to hot. Finding a comfortable […] setting was impossible. The room appeared to be clean but I did find a couple of ants in the bathroom. Wouldn't want to see what it's like in the summer. The free hot breakfast that comes with the room better be free as it would be a crime to charge for it. The also stop replenishing during the last hour so the pickings can get pretty slim. Wouldn't stay here again. Read moreGenuine Hotels.com guest review
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