"Hotel needs some maintenance"
Website for hotel indicates a relatively new hotel but it already has signs of poor maintenance practices. Toilet paper dispenser fell out of wall when used, shower curtain torn, room dirty in corners, unkept grounds. Will not recommend location or stay there again.Genuine Hotels.com guest review
"Good Choice without Downtown Portland Prices"
Clean, beautiful room. Good customer service. Very comfortable. Less than 15 min away from Downtown Portland. Just make sure you book early online prior to a big event weekend. We got the room for about $100 less per night booking over a month early on Hotels.com! Very satisfied!Genuine Hotels.com guest review
"Clean and convenient to route."
Was greeted very nicely, and the room was clean and very invitingGenuine Expedia guest review
"Beautiful Hotel, Centrally Located"
My family and I booked this hotel because we could not find any vacancies anywhere else for the last day of our stay in Portland. When we drove in we immediately loved the setting of the hotel, off Route 1, between Portland, the Maine Mall in South Portland and the beaches. The hotel was surrounded on three sides with trees which gave it such a relaxing […] ambiance. Our room was so beautifully decorated, simple but elegant. The windows in our room were just like we have at home so we were able to leave them open at night to let in the fresh air just like we do at home. We often have large sliding doors that have no screens or large windows that do not open so we are left to get our "fresh air" from our often dingy air conditioner, yuck! We will definitely be staying here again, provided that we can get a reasonable rate. We all loved this hotel! Read moreGenuine Expedia guest review
"Conveniently located. Nice hotel and rooms"
Nice, clean, comfortable hotel. Fridge in room.Genuine Hotels.com guest review
"Comfort inn not such a comfort"
As a woman traveling alone I felt unsafe in this hotel. They announced my room number out loud at the front desk, put me in a room right next to the stairwell and the safety latch on my room door was broken. The bathroom had mold growing in the corner of the tub. The elderly front desk woman was very crabby and rude to other guests in the morning because […] she was covering the desk and the breakfast area. Not what I expect in Maine. Read moreGenuine Expedia guest review
"Nice hotel within easy reach of the beach"
A good experience, but getting there is a bit circuitous coming from the south. No access from northbound on US1. Have to go a bit farther north and turn around (perhaps an illegal U-turn?), then head back south. Even approaching from the north, the entrance drive is almost invisible until you pass it. I had to enter the "Exit" drive the first time […] I entered. Other than the access issues, it was a pleasant place to stay. Read moreGenuine Expedia guest review
Hotel out of conditioner. Towels rough and one set per person. Mold on the bottom of the shower curtain. Bottom of refrigerator needed to be cleaned. Room 322. Morning breakfast was like a group of vultures attacking the few items that were out. One peach yogurt. No milk out. Bananas all bruised. Tea water was luke warm. Not enough places to sit. Overall […] a very disappointing experience. Read moreGenuine Hotels.com guest review
"Easy access to points North and South"
Basic hotel room; not horrible, not great. Expected a little more for the price. Carpets need cleaning (especially the elevator), there was mold in the tub, and the soda machines were empty the entire weekend. Little things, but they can add up. Good location for traveling up and down the coast, though.Genuine Hotels.com guest review
The pool area was filthy and the breakfast foods were empty at 8 am. We would not stay here again.Genuine Hotels.com guest review
"a comfortable bed for the night"
this hotel was acceptable, however, the room smelled bad. it smelled of sour towels and had an overall musty smell. they were a little stingy with the towels, which were a little thin, the sheets were clean, the hotel clean, the breakfast adequate at best - rubber eggs. I thought we paid quite a lot for the room. I wouldn't say oh yes, stay here stay […] here, but I also wouldn't tell you it's the worst place to stay. It suited our needs. Darcy, front desk clerk went out of her way to be helpful. Read moreGenuine Expedia guest review
"dirty moldy bathroom shower curtin"
the hotel was not clean. the bathroom shower curtin was covered with black mold. the carpet looked dirty through out the hotel. the staff was ok. some birds got in the trash outside and no one cleaned it up for 2 days. going north on rt 1 you can not enter you must turn around first and can only exit going south. real inconveint.Genuine Hotels.com guest review
Stayed one night. Had a single king room. Everything was great but the very high price and the breakfest room, that was way too small and crowded. I think we may have been able to find a cheaper place if we had the time to search more. Besides that we had a peaceful night sleep in a comfortable and quiet room.Genuine Hotels.com guest review
"Very convenient location!"
My boyfriend and I planned a last minute mini vacation to Maine. We only stayed over one night but the location of the Comfort Inn Suites was perfect. It was close enough to Portland where he and I spent our first evening and also close enough to Old Orchard Beach where we spent the next day. The hotel was very clean, the front desk employee was very […] nice, and it was a great price. The only thing I may have a complaint about was the scary elevator but I just took the stairs which I don't mind doing ever. Also, the hotel was right off a busy road so it was easy to find and there were plenty of stores and restaurants near by which was very convenient as well. Read moreGenuine Hotels.com guest review
"Need to purchase a vacuum"
The location was nice. The hotel is close to pretty much anything you need and not far from the beach. The hotel hallways and room though were never vaccumed or cleaned up the whole week we where there. There were cracker crumbs all over the hallway that were still there when we left. Seems when they cleaned the rooms they basically just re made the […] beds with the existing linens and never once vaccumed. Read moreGenuine Hotels.com guest review
"Clean.. Nice place.. But"
We got this place because it was close to everything on rt1. The beach was just down the road. It was very clean. Nice rooms. The only issues I had are. Getting back to the hotel heading north on rt1 was a pain. There is a divider in the road. So you have to go up a ways. Turn around and come back. The pool was small. But we did not stay there for the […] pool. Read moreGenuine Hotels.com guest review
"close to sites that we wanted to see or go to"
No issuesGenuine Hotels.com guest review
This is a new hotel in a beautiful locationGenuine Hotels.com guest review
Very nice stay wish breakfast was later It would help if staff could point you in directions of places to eat and things to seeGenuine Hotels.com guest review
"Nice hotel, but breakfast area too small"
The room was clean and the staff was nice. The breakfast area was too small for the amount of people and they should replace the food without having to be asked. Pillows were a bit too soft, but the bed was comfortable.Genuine Expedia guest review
"Clean and updated"
My kids loved the pool. The breakfast is great too!Genuine Expedia guest review
"Very nice hotel"
The room was beautiful, and the complimentary breakfast was very good. The hotel itself was not in an especially attractive location (at Bangor Mall), but that didn't really matter to us.Genuine Expedia guest review
The first two rooms were very dirty, food on the beds, hair and dirt absolutely disgusting. The third room was better but not great would have gone to a different hotel if it had not been so late. Manager was apologetic, but offered no compensation. Continental breakfast was sparse and not quickly replenished. Very disappointed.Genuine Hotels.com guest review
"Surrounded by Pine Trees!"
Driving off the highway into the parking lot was wonderful. Getting out of the car the smell of a pine forest greeted us. The rooms are simple, clean, and the staff was helpful and kind. This is not a fancy place, but a very comfortable place. For us it was what we needed, the location between Biddeford and Portland was helpful. We would go again.Genuine Expedia guest review
We enjoyed our brief stay at the hotel. It was in a good location for our trip and found that there are plenty of great places to eat within a short drive. The front desk staff was extremely helpful in getting us in our room early so we could change in time for a wedding we were attending. I would definitely stay at this hotel again and would recommend […] it to anyone. Read moreGenuine Hotels.com guest review
"Very nice place to stay"
Hotel was very clean, staff was very friendly and helpful. Young lady behind desk was very helpful in finding us a place to have dinner. The free breakfast the next morning was great. Will surely stay here the next time we visit Maine.Genuine Expedia guest review
"Nice place, horrible hotel"
Shower curtain and toiletries missing the first day, not the best AC, a tad smelly roomGenuine Expedia guest review
"Nice for money"
it was a nice place, the elevator was a little scary and the breakfast was not very good, but it was a little cheaper then others in the area and the people were nice.Genuine Hotels.com guest review
"Nice hotel close to the sites"
We chose this hotel based on its close proximity to Portland and Old Orchard Beach. The price was right for us as well. We got to the hotel late so not much time to do much but we did manage an hour in the pool which was very nice. The pool is indoors so we expected warmer water than it was but the water wasn't freezing. It was fun to relax after all […] day of driving and walking around! Once upstairs tried watching the NBA finals but took a bit to find it on tv. Because I stayed up late watching the game I overslept the free breakfast they offer so can't comment on it. But we did enjoy our overnight stay and wouldn't have minded another night there! Read moreGenuine Expedia guest review
We have stayed at the hotel numerous times and were satisfied. This stay was unfortunately memorable in a bad way. We stayed 5 nights while dealing with a mother in hospice care. Each evening when we returned, we found our room not cleaned sufficiently (coffee pot not cleaned and coffee and condiments not replaced). Towels were not replaced in full. […] Amenities were not replaced. I spoke to the front desk 3 times with no success in improvement of our service. I finally gave up asking. And we're good tippers! Really sad because I get the impression the owner really doesn't care about the quality of stay of his guests. Read moreGenuine Hotels.com guest review
"Nice, clean hotel in Scarborough"
We normally stay in Saco when we vacation in Maine, but we decided to head to Scarborough instead this year. It was a nice, quiet place that was very clean. Our stay was very pleasant!Genuine Expedia guest review
You get what you pay for. For what I paid for u get 5-5Genuine Hotels.com guest review
Very clean, and very comfortable. Very quiet at night, not much noise outside. Safe neighborhood. You can definitely get a good night sleep in here.Genuine Hotels.com guest review
"Disappointed by the day managers manners"
The room was unremarkable, the towel rod was falling off the wall in the bathroom and breakfast was disappointing. However it was the day managers attitude and manners that will keep me from coming back. He was outraged that my son and I used two bath towels to dry the seats of our motorcycles after the nights thunderstorm. At one point he said our […] kind was not welcome there. I'm not sure if he has a problem with middle age white males or BMW motorcycles but we definitely won't be returning... Read moreGenuine Hotels.com guest review
"New hotel but not clean"
The hotel was bright and new looking from the outside but the carpet smelled in the hall. The rooms didn't smell but the shower had mold on the curtian. Free breakfast was nice. Clean eating area with helpful staff.Genuine Expedia guest review
"Our overnight stay at comfort inn"
The room was clean but the hallway smelled was not sure if it was the carpet. The people that worked there were very nice. The breakfast buffet was nice but there was not enough room to sit in the dining room.Genuine Hotels.com guest review
"Pillows, bed, and breakfast. Very fast wireless"
Very comfortable rooms, beds and pillows pleasing. Hot and cold breakfast options were better than most. Fast wireless. Quiet sleep, until the bikie started his chopper at 5 am. I slept thru it but my Rayner awoke.Genuine Expedia guest review
"Great time! loved the shower ;)"
It was easy to book. very welcoming. Had a great time.Genuine Hotels.com guest review
We got there early (11:30 am) because we needed to be at a graduation at 1:00 pm. The parking lot was deserted but there was no way we could check into a room. It seemed that there must have been a room available but the lady at the front desk wouldn't waive the check in time. The elevator makes a scary noise for what seems a newer hotel. We were afraid […] we were going to get stuck in it. You can only enter the hotel going south on Route 1 and that is inconvenient. The hotel is a basic room, relatively clean and a decent continental breakfast. Average place for the price. Read moreGenuine Hotels.com guest review
I was impressed with how friendly + helpful the staff was and how clean our room was. The beds/pillows were very comfortable +we had plenty of towels. There was a nice pool, exercise room and guest laundry. We stayed 2 nights.Genuine Hotels.com guest review
Clean and quiet, very good location if you have business in Portland area.Genuine Hotels.com guest review
A nice stop over for the nightGenuine Hotels.com guest review
The hotel was decent especially in light of the great rate obtained via Expedia. Yes it could have been cleaner in the common space and the breakfast was basic. All in all it was great a value.Genuine Expedia guest review
"Family get away weekend"
The room was nice. Pool was cloudy and we couldn't see the bottom which made me wonder how clean it was. Also, we were charged $25 for bringing our dog. We were unaware of this charge and would have stayed elsewhere had we known due to the cost increasing above other comparable hotels in the area. The continental breakfast had scrambled eggs, sausage, […] waffles, cereal, muffins, juice and coffee which was nice. I would sta again if $$ is comparable. Clean room. Read moreGenuine Expedia guest review
"Clean hotel and excellent customer service"
I was happy with my latest hotel experience! The Pool definitely needs a good cleaning or something. It was small but a bit cloudy. That was the only real turn off. My boys, however..LOVED it. haha. I am just picky about public pools. Other than that, the customer service was SUPER fantastic. I felt VERY welcomed! I love that. The halls are VERY chilly […] this time of year, but I think that is a smart move. Heat the rooms and I am good :) Keep the place clean and nice looking and I am happy too! I definitely will return if I am down that way! Read moreGenuine Expedia guest review
"Great value for the price"
Very Quiet and well worth the price. The front desk peoplw were very helpful.Genuine Expedia guest review
"Good Hotel...Just needs fine tuning on hospitality"
The hotel was conveniently located close enough to Portland (which was our destination) without the business of Portland. Great for a family. The room was clean, the bed was very comfortable. The hospitality was concerning on two areas; 1) We had a king bed with sofa sleeper (we have two small kids) the bedding for the sofa had to be obtained from the […] front desk and they would not give me 2 extra pillows. The hotel was not full by any means, as there were only 15 or so cars in the lot. I thought that was being "penny wise and pound foolish" 2) Departure morning I asked at 8:30 am if we could check out at 12 instead of 11, again thinking it was not busy, and leaving ample time in case she said no. She told me absolutely no later, it is Easter and she wants to have her staff go home! In a world of hospitality, if you are working Easter, I think you know you are working the whole day and this was too much information for me to hear... Either tell me yes or no. That explanation was not needed. Breakfast was a bit more than your usual continental breakfast, which is nice, and the pool while having a bit too much chlorine, was nice and clean. These are not horrible negative comments, but did leave me with a feeling that they were not going to go out of their way too much. All that said, I would stay here again. Read moreGenuine Expedia guest review
"Its a good price hotel to stay at."
We had a great stay. The only thing we had a concern about was the elevator. It made weired noises and wouldn't close the doors. We had to press the buttons a couple of times. The pool could have been a lil bigger but no biggie.Genuine Expedia guest review
Thought this comfort Inn in Scarborough, ME was very nice. The location for us was perfect and it was a pleasant comfortable stay. Staying in this new 'comfort inn' made all the difference. Looking forward to staying there again in the future. Did not eat the complimentary breakfast. The room was clean and the desk staff was pleasant.Genuine Hotels.com guest review
Nice hotel. Great to have the pool available for the kids. It would have been nice to have a hot tub. The only things that we were missing in our room was a mini fridge and a microwave (didn't even see one in the eating area).Genuine Hotels.com guest review
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