Rayfont Downtown Hotel Shanghai - Shanghai

My stay overall was quite satisfactory. I stayed for a week at this hotel. This hotel feels rather a serviced apartment (not a hotel). This is the feeling you get in the lobby area. The only thing I didn't like about this hotel is the lobby area. it does not give you the feeling of staying in a hotel. The lobby was cold and uncomfortable. Otherwise, […] the room was very cozy and clean! The bathroom was excellent, in fact I loved the bathroom - very modern and clean! The location was not so bad but had to meander around to find some good food places. It was quite convenient though. Read more

Genuine Hotels.com guest review

Friendly staff and nice clean room with all amenities. Little out of the way from main tourist spots but still near enough. Good location if you want to get a real feel for Shanghai and its people. Definitely would stay here again.

Genuine Hotels.com guest review

This is a very convenient central location in Shanghai, within one block of the subway and with good restaurants and coffee shops in the neighborhood. There is also a shopping mall within one block.' The hotel and room were very clean. The two things against this hotel were (1) no free internet and (2) the staff were unfriendly to point of being rude. […] However, I would book this hotel again because of the location and price. Wifi is available at coffee shops just one block away. Read more

Genuine Hotels.com guest review

This Raymont is on the north side of a large apartment complex from another Raymont on the south side. I have stayed at both. This one is in better shape than the other. But the other one has the nice indoor pool. Though this Raymont says they have a pool, you actually have to walk outside for 5 or more minutes to get to it. Both are great value for […] the money. Read more

Genuine Expedia guest review

The staff was not professional. Their English was bad. No wifi in the room. Still using dial up cord in order to connect Internet.

Genuine Expedia guest review

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Genuine Hotels.com guest review

satisfied

Genuine Hotels.com guest review

Close to shopping areas and bus/subway. It's serviced apartment style lodging. Some of the rooms are located in next building so it can be slightly inconvenient. Clean room, the suite I booked is spacious with kitchenette. Overall good place to stay if it is close to where you want to be.

Genuine Hotels.com guest review

Wifi only in coffee shop area and that was very poor. Food not great.

Genuine Expedia guest review

I was very well pleased with the hotel and staff for the price that I paid per day.

Genuine Hotels.com guest review

The hotel staff was cordial and most knew English. The bed was very comfortable which you don't always get in Asia. The water for the shower/bath never got warm enough...luke warm was about it.

Genuine Hotels.com guest review

Good location, good price, great choice for business trip.

Genuine Expedia guest review

Economical and hotel worth the price. Close to No. 9 Metro line and the new mall which provides convenient communication and various eateries. Highly recommended.

Genuine Hotels.com guest review

it is not 4 star holet. only 3 the most.

Genuine Hotels.com guest review

Was a nice place for the money can't beat the price people are nice service was okay and the French quarter was phenomenal overall I would stay there again.

Genuine Hotels.com guest review

The hotel is somewhat well located close to the Subway. I asked for a non-smoking room and got a smoking one, it was clean and it did not smell but after 2 days, I could smell the smoke from other rooms. It is a bit run down. The price was good, if I return to Shanghai, I would probably try a different hotel. I would not recommend it to anyone. Its […] was not horrible but not good either. Read more

Genuine Hotels.com guest review

Would never stay there again never been so upset with my choice of stay, service was terrible didn't help me at all, there was no gym or pool in the hotel it was a 5min walk, breakfast was very ordinary, and the room was not clean there was damage throughout the room and hair all over the bathroom floor. Wouldn't recommend this hotel to any!

Genuine Hotels.com guest review

Good hotel for families or large parties. Well located.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was not able to control my A/C from my room, I was on the 33rd floor of this hotel. It was so hot in the room, I called front desk 4 times before someone was finally sent to my room. I was thinking maybe the A/C was broken, but the man came in and checked and said everything was okay. I asked why is it so hot, he put me on the phone with someone who […] spoke english and I was told it is controlled by the hotel. And If I want it any cooler to open my window. And you have to pay for internet useage at this hotel. Read more

Genuine Hotels.com guest review

Nothing for nothing and very little for a half penny.

Genuine Hotels.com guest review

We have to change to different room of the same grade after the first day of our stay. We felt that the bed sheets had not been changed when we moved in. The shower head was leaking and the carpet was old. After our complain, we were changed to a much better room which we were happy and stayed for the remaining 3 days.

Genuine Hotels.com guest review

overall a good value for the price. generally nice hardware - has everything you need: safe, coffee/tea kettle, hair dryer, bath robe, etc. conveniently located; friendly staff. the service could be improved in the areas of putting the guests comfort first; housekeeping can be kicked up a notch - the bathroom floor was a bit dusty. bedding is acceptable […] but not high quality. disappointed that they charge for internet and local calls. Read more

Genuine Expedia guest review

Hotel change its room rates easily, at the same day asking the same room rate, different courter person gives different prices.When you booking is one price, then after two days stay,if you want to stay two more days the price will be doubled.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel itself is unremarkable. I find the cleanliness of the hotel rooms a bit under par. Overall service is okay, definitely not a 4 Star Hotel. I would stay there again only if the price is competitive as in my case it has been. Many other hotels in the area commands twice as much. The hotel is well situation on one of the main arterys of Shanghai. […] There is an airport bus that goes straight to Pudong airport that stops right across the street, in front of KFC. If you think the area around the hotel lacks food joints... well, you're wrong! The big building across the street, over the over-pass has a food court on level B2. You will be amazed with the selection they have there! Underground subway station is next to that building as well. Read more

Genuine Hotels.com guest review

I stayed there for 18 nights and I was happy with it. The location is excellent: close to sub-rail system and many bus routes, close to shopping mall and close to many restaurants. The room was clean generally and quiet even my room is next to street. The hotel staff was nice and helpful. All my requests were met. The breakfast was like dinner, a lot […] of selections and all you can-eat. I did not eat there because I just can't take that much in morning. There is cafe and Chinese restaurant on side too. It was listed 4 stars on Expedia but it is more like business hotel. The only complain was the aircondition was not working because they don't turn on it in Novemver by city regulation. It was very warm and humdit weather(unseasonal) in Shanghai when we arrived. I will recommaned to everyone. Read more

Genuine Expedia guest review

This was a nice place to stay, especially for an extended stay. The suites are very clean and comfortable--just like a furnished, one-bedroom apartment. We LOVED the fact that there was a bottled water dispenser there in our room (as opposed to how most hotels give you just two small bottles of water every day). The only strange part was that even though […] there was a full kitchen, there were absolutely no dishes or cooking ware. It's always nice when hotel kitchens have at least some standard things, but this had none. It did have a washing machine, however. Nice. Read more

Genuine Hotels.com guest review

It feels like home. So convenient. I will stay there again!

Genuine Hotels.com guest review

we had a great stay at this hotel, the room was clean and comfortable, the staff helped us with the various things we needed.. friendly and helpful from the time we arrived to the time we checked out. we rented the dishes we needed to coof with and it was only about $6 usa ,so very reasonable price for the cookware while we were there I would reccomened […] this hotel for the price.. we had the 2 bedroom suite and it was very roomy. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I wil not rate them for a four star hotel!! And it is time for them to do a big renovation!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is located a short distance from the subway which allows for reaching most anywhere in Shanghai reasonably quickly. New shopping center with many fashion, electronics stores and restaurants a couple of blocks to the east. KFC, McDonald's, Starbuck's nearby. Check out the restaurants in the mall and the newly remodeled shops and restaurants […] to the south of the mall. Hotel is clean and reasonably priced. Serviice is better than average. Get out and see the sights of Shanghai! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was about the size of a walk-in closet. Breakfast was not included in the high price of the room and was very expensive compared with surrounding restaurants.

Genuine Expedia guest review

The hotel room was nice and the service was decent. Would have been nice if it was in a location with more nightlife, but can't argue for the price.

Genuine Expedia guest review

When we arrived we were proposed a room different from our reservation. Our reservation was a deluxe double twin bed in the main building and we were given a double single in the 2nd building (which was more than worst). Also, the person at the reception was more than impolite and almost throw the reservation paper to my head. After talking with the […] Manager we could change our room, and get the proper one (which was indeed quite nice). However, I will never go back to any other Rayfont Hotel, and would never suggest it. Read more

Genuine Expedia guest review

The room was clean and acceptable, and the bed comfortable. The staff was helpful and accommodating. We did find that the front desk was a buzz of activity, bordering on the intense. We enjoyed the morning buffet and judged it to be a good deal. We initially had a problem with the shower, and the staff graciously upgraded us. The location of the Rayfont […] is close to the Shanghai subway system, which is excellent. We recommend this hotel. Read more

Genuine Expedia guest review

False information regarding wifi The hotel doesn't have wifi at all and we need to pay for wired Internet in the room.

Genuine Hotels.com guest review

My biggest problem is the hotel does not have proper signage so it was difficult to find. The room was nice and clean. Staff were friendly. The hotel is located close to the metro.

Genuine Hotels.com guest review

It was quite a pleasant stay, except housekeeping service wasn't thorough enough to dust table top in the bedroom and bathroom counter.

Genuine Hotels.com guest review

I have been staying this hotel almost every trip to Shanghai. I like the location. However, the service was somewhat deteriorating and the amenities are somewhat old. However, I might come back later again for the location.

Genuine Hotels.com guest review

I have been staying this hotel almost every time I come to Shanghai. It is still comfortable. The location is great. However, the maintenance and quality of service is deteriorating. The facilities are getting old and the room cleanliness is also worse than before. Overall, it is still nice to stay here.

Genuine Hotels.com guest review

Rooms are stylish and clean, but very small. Hotel itself is a little run down. Super close to line 9 of metro, pretty good location.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Firstly , This hotel does NOT have a swimming pool or gym as advertised. My wife and I stayed here for 13 nights and were very disappointed on all aspects which was nothing like the advertised hotel. The room was dirty , we had a toilet blockage on the first day which took 12 hours to repair and the standard of cleaning was basic to useless despite […] complaining. Views from the hotel were of other buildings in close proximity so if you want a view of shanghai --- it isnt here !! I must say that my wife is chinese and had no barriers to communication at all, just lazy uncaring staff. Do not stay here !! Read more

Genuine Expedia guest review

Really spacious and totally comfortable. Close to two metro stations and lots of restaurants.

Genuine Expedia guest review