All hotels in Shanghai, China
1 room, 2 adults
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7 Zhao Jia Bang Road, Shanghai, Shanghai, 200032, China, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 565 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    2.9
  • Comfort
    3.4
  • Condition
    3.1
  • Neighborhood
    3.9
3.0 / 5Good
"HOTEL ?"
PARKING NO GUIEDENCE . THEY HAVE FEW BUILDINGS AND COMMON PARKING FOR ALL. RECEPTION LOOK LIKE 2 STAR HOTEL , STAFF CANT UNDERSTAND SIMPLE ENGLISH. ROOM TOO SMALL .
Genuine Expedia guest review
Other trip Jul 25, 2013
VIKI
US
4.0 / 5Excellent
"Rayfront Hotel, Shanghai, China"
The hotel is downtown and an easy place to leave for sightseeing. There is a mall located within 5 minutes with many food courts including some Western restaurants. We declined to eat in the hotel. We did not feel that those facilities would meet western standards. However there were many restaurants here the hotel. The service was good. Laundry service great! And the staff tried to help in every situation although English speakers are limited. I would stay here again if visiting the Shanghai area.
Genuine Expedia guest review
Other trip Jul 24, 2013
Marion
US
5.0 / 5Outstanding
"Great value in a good location"
The Rayfont is an amazing value in a city with high cost real estate. I stayed in one of the Deluxe Business Suites (really a 1 bed apartment) on the 22nd floor for 9 days starting July 5th through Expedia. Much better than a hotel room at the Hilton or Marriott at a fraction of the cost. It was located in the building 2 next to the hotel. The apartment was quite nice and well furnished. It was 900 square feet with a small kitchen, dining area, living room, large bath, large bedroom, and a balcony. The kitchen had small refrigerator, coffee maker, stove, washer / dryer combination, and sink (but no microwave). Oddly, there were no plates, bowls, pots, pans or utensils. These could be rented for about $20 I was told. Otherwise it was a well equipped kitchen. The washer and dryer combination was difficult to use since everything was in Chinese but a staff member advised me on what settings to use. The AC worked well in my unit and could freeze me out when it was 97 degrees outside. There is also free parking in case you have friends visit with a car. The pool and gym is about 1/4 mile away at a sister hotel. Altogether the Rayfont complex is 2 hotels and about 14 residential buildings of about 38 stories . It was also odd the balcony had no chairs but I took a couple of chairs out from the dinning room which worked nicely. There is no working wifi but I hooked up my laptop with DSL using a cable which worked fine. I paid the extra $6 a day (max) to have internet access.
Genuine Expedia guest review
Other trip Jul 17, 2013
Ed
US
1.0 / 5Poor
"Dreadful"
Dreadful customer service. The front of house staff will have you thinking of returning to the airport almost immediately. Front of house staff are lazy, unkempt, and will not help you with anything. They laughed at me when I came downstairs at midnight looking for painkillers after being very sick, and spend most their shifts on their phones with their feet on the desk, or ignoring the endless queue of people who are waiting to be assisted. The "Suite" I booked was never cleaned properly, the sofas and floors thick with black hair, and the shower curtain had half a foot of brown mould growing up it. The kitchen doesn't stock a kettle, silverware, plates, or anything to eat or drink out of. The bed mattress is rock hard, the curtains don't close properly and the sheets are not changed despite being requested daily. The bathroom is old, the fixtures leak, are dirty, and no shampoos or soaps were provided despite a 9 night stay. The managers are lazy and slow, and the only good thing about this hotel is the concierge who would translate you intended destinations into Mandarin. The door staff do not help with taxis, nor do they speak any English.
Genuine Expedia guest review
Other trip Jun 27, 2013
Jessica
US
4.0 / 5Excellent
"convenience"
Satisfied.
Genuine Hotels.com guest review
6 night trip May 18, 2013
A Traveler
US
5.0 / 5Outstanding
"High-rise Condo-style Hotel near Shanghai Metro"
This contemporary high-rise condo-style studio was a great value for the price I paid. Also, it was quite busy with overnight bus tourists. Breakfast is offered, or there is a high-end coffee bar located in the lobby. Shanghai Metro's Jiashan and Dapuqiao stations (Line 9) are each about a 10 minute walk away. Interesting local shops and eateries are just outside the front door.
Genuine Expedia guest review
Other trip May 2, 2013
A Traveler
US
3.0 / 5Good
"Decent hotel, no convenient internet connectivity"
The hotel itself was not bad. The staff appeared to keep the rooms in a decent manner. However, the bathroom door will not close all the way --- not the biggest problem in the world since I stayed at the hotel by myself but may be an issue for other people. I specifically reserved Deluxe-Twin Room because the description mentioned "free high-speed internet" with the room but the staff mentioned the availability of paid wired internet service. I felt pretty deceived by it since I specifically made the choice based on the availability of internet but given the price and the location, I can see myself going back there again.
Genuine Expedia guest review
Other trip Mar 30, 2013
A Traveler
US
4.0 / 5Excellent
"very decent hotel for the price"
My stay overall was quite satisfactory. I stayed for a week at this hotel. This hotel feels rather a serviced apartment (not a hotel). This is the feeling you get in the lobby area. The only thing I didn't like about this hotel is the lobby area. it does not give you the feeling of staying in a hotel. The lobby was cold and uncomfortable. Otherwise, the room was very cozy and clean! The bathroom was excellent, in fact I loved the bathroom - very modern and clean! The location was not so bad but had to meander around to find some good food places. It was quite convenient though.
Genuine Hotels.com guest review
6 night business trip Mar 1, 2013
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
Friendly staff and nice clean room with all amenities. Little out of the way from main tourist spots but still near enough. Good location if you want to get a real feel for Shanghai and its people. Definitely would stay here again.
Genuine Hotels.com guest review
3 night trip Jan 19, 2013
John
US
4.0 / 5Excellent
"Great location and nice room but rude staff"
This is a very convenient central location in Shanghai, within one block of the subway and with good restaurants and coffee shops in the neighborhood. There is also a shopping mall within one block.' The hotel and room were very clean. The two things against this hotel were (1) no free internet and (2) the staff were unfriendly to point of being rude. However, I would book this hotel again because of the location and price. Wifi is available at coffee shops just one block away.
Genuine Hotels.com guest review
6 night trip Jan 2, 2013
A Traveler
US
4.0 / 5Excellent
"Raymonts in Shanghai"
This Raymont is on the north side of a large apartment complex from another Raymont on the south side. I have stayed at both. This one is in better shape than the other. But the other one has the nice indoor pool. Though this Raymont says they have a pool, you actually have to walk outside for 5 or more minutes to get to it. Both are great value for the money.
Genuine Expedia guest review
Other trip Dec 9, 2012
Thomas
US
3.0 / 5Good
"So so.."
The staff was not professional. Their English was bad. No wifi in the room. Still using dial up cord in order to connect Internet.
Genuine Expedia guest review
Other trip Nov 23, 2012
A Traveler
US
4.0 / 5Excellent
"convenience"
satisfied
Genuine Hotels.com guest review
3 night trip Nov 2, 2012
A Traveler
US
3.0 / 5Good
Close to shopping areas and bus/subway. It's serviced apartment style lodging. Some of the rooms are located in next building so it can be slightly inconvenient. Clean room, the suite I booked is spacious with kitchenette. Overall good place to stay if it is close to where you want to be.
Genuine Hotels.com guest review
3 night trip Oct 22, 2012
A Traveler
US
3.0 / 5Good
"You get what you pay for."
Wifi only in coffee shop area and that was very poor. Food not great.
Genuine Expedia guest review
Other trip Oct 29, 2012
Dave
US
4.0 / 5Excellent
"Very Nice Hotel"
I was very well pleased with the hotel and staff for the price that I paid per day.
Genuine Hotels.com guest review
3 night trip Oct 23, 2012
A Traveler
US
4.0 / 5Excellent
"Comfy bed!!"
The hotel staff was cordial and most knew English. The bed was very comfortable which you don't always get in Asia. The water for the shower/bath never got warm enough...luke warm was about it.
Genuine Hotels.com guest review
1 night trip Oct 12, 2012
wildheron
US
4.0 / 5Excellent
"Great hotel for business trip."
Good location, good price, great choice for business trip.
Genuine Expedia guest review
Other trip Oct 15, 2012
A Traveler
US
4.0 / 5Excellent
"Convenient Location"
Economical and hotel worth the price. Close to No. 9 Metro line and the new mall which provides convenient communication and various eateries. Highly recommended.
Genuine Hotels.com guest review
6 night trip Sep 29, 2012
A Traveler
US
2.0 / 5Fair
it is not 4 star holet. only 3 the most.
Genuine Hotels.com guest review
7 night trip Sep 16, 2012
A Traveler
US
4.0 / 5Excellent
"Close to shopping"
Was a nice place for the money can't beat the price people are nice service was okay and the French quarter was phenomenal overall I would stay there again.
Genuine Hotels.com guest review
5 night business trip Sep 17, 2012
Mike
US
3.0 / 5Good
"Its OK"
The hotel is somewhat well located close to the Subway. I asked for a non-smoking room and got a smoking one, it was clean and it did not smell but after 2 days, I could smell the smoke from other rooms. It is a bit run down. The price was good, if I return to Shanghai, I would probably try a different hotel. I would not recommend it to anyone. Its was not horrible but not good either.
Genuine Hotels.com guest review
3 night trip Sep 12, 2012
Carmen
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"OVERVIEW."
Accommodation very comfortable English channels on the T.V including CNN for news in English, very good location staff helpful and friendly would stay again in the future.
Genuine Hotels.com guest review
4 night romance trip Aug 10, 2015
Roy A.
AS
5.0 / 5Outstanding
"Business trip"
Nice to stay and near train station.
Genuine Hotels.com guest review
3 night business trip Jul 27, 2015
anisa
AS
3.0 / 5Good
"Power Shower"
Swimming pool advertised to look like it's in the building but it's in the middle of a residential area. Room a little grubby but shower was incredible! Really good location to metro and French Concession area and about 20 minutes from The Bund.
Genuine Hotels.com guest review
1 night romance trip Jul 21, 2015
A Traveler
GB
3.0 / 5Good
"Turtles service"
No free wireless wifi
Genuine Hotels.com guest review
2 night business trip Mar 30, 2015
HON SING
AS
4.0 / 5Excellent
"Short Business trip stay"
Hotel location is good, is more like a service apartment than hotel, front desk staff are always busy. Price is reasonable for the location to move around town.
Genuine Hotels.com guest review
2 night business trip Jun 16, 2015
KokPing
AS
3.0 / 5Good
"OK hotel Shanghai"
I have stayed several times in the hotel and it is well positioned to access metro and there are plenty of dining options near by. However, the rooms are looking a little tired and in need of some refreshing. The hotel staff were not very helpful when I arrived as they could not find my booking, I do not speak Chinese and their English was not very good.
Genuine Hotels.com guest review
1 night business trip May 25, 2015
Mark
GB
5.0 / 5Outstanding
Clean, comfortable and convenient. Room service everyday.
Genuine Expedia guest review
Other trip May 25, 2015
Lisa
GB
2.0 / 5Fair
"Location is great (that's about it)"
I usually stay there in SHA due to location. The hotel is not a nice hotel. It is fine for staying a couple of days on biz trip, but would not stay there with my wife. But it is in a great neighbourhood, as it borders the French Concession, a great location for foreigners. Plus, where else can you get great location at such low prices?
Genuine Hotels.com guest review
2 night business trip Mar 24, 2015
A Traveler
CA
3.0 / 5Good
"Good value but limited customer service"
I stayed here for 8 days. The location is GREAT which is why I would consider staying there again, and is excellent value as you can walk to Xintiandi, Huaihai, Taikang Lu, French Concession etc very easily. I was a bit disappointed with elements of the customer service. When I arrived there was a storm and when I tried to contact the staff to tell the taxi driver the address, they passed the phone around for ages (while I was getting soaked...) and didn't understand what I wanted (I do speak some Chinese so this was a bit weird) so the taxi driver had to explain. When I got there, soaking, the concierge was 'too busy' to help with my huge bag to a different building. They advertised that they had WIFI in the rooms when they didn't. When I asked for an iron, twice in one day, it wasn't put in the room. It was only the third time the following day and being grouchy with them when they finally did something. Checkout was ok and the concierge was very helpful getting a taxi etc. Don't expect much friendly treatment and there's a lack of professionalism but hey, it's good value.
Genuine Expedia guest review
Other trip Apr 8, 2015
L
GB
5.0 / 5Outstanding
"Nice hotel close to downtown"
The hotel was as good as I expected And we get a good serves and now just am waiting to get my deposit back
Genuine Expedia guest review
Other trip Apr 7, 2015
kameel
CA
1.0 / 5Poor
Don't stay here. Rooms stink of drains, it's dirty noisy old and tired. Needs to be knocked down
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Hotel should prepare a free wifi in a room"
I'm happy in stayed at rayfont downtown hotel.The location is very good,walking distance from a metro. Many restuarant and shoping at the station.
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
Suwit
AS
4.0 / 5Excellent
"very good location and safe place!"
Only has wired internet. even you pay RMB 36 per day, the connection is still sucks!!
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
CA
3.0 / 5Good
"Broken but nice room"
The hotelroom looks really nice and a good view. Nice bathroom. Unfortunately we had a few problems with things who didn't work in the room. The refrigerator should be cold, not warm as the receptionist told us when we comment the problem. Also problem with the shower and the sink in our bathroom. The room was freezing and the heat didn't work at all. Hard to communicate in english with everyone who work here. We stayed here for 4 nights and we enjoyed it overall. The location is fine.
Genuine Hotels.com guest review
4 night trip with friends Dec 29, 2014
Malin
GB
3.0 / 5Good
"nice hotel near mid town"
is okay , nothing special. just near mid town. this hotel near rail station
Genuine Expedia guest review
Other trip Dec 29, 2014
Eddy
HK
2.0 / 5Fair
"Near amenities n shopping but service bad!"
Stay here only if can speak Chinese. Almost all the people are Chinese. The young guy (on duty on 16/12/14)in charge of calling taxi for us was extremely helpful!☺☺
Genuine Hotels.com guest review
3 night family trip Dec 13, 2014
A Traveler
GB
1.0 / 5Poor
"AVOID"
Awful service. Dirty smelly rooms that are under poor management. Service was terrible and the staff very rude. We booked for two nights, checked in, saw the room and checked straight out. When we asked to check out they didn't even bother to ask why. Also when we asked for a refund the hotel refused. Currently under investigation from hotels.com over their service and misleading information/pictures. DO NOT STAY HERE!
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
Scott
GB
2.0 / 5Fair
"Basic hotel without wifi"
Firstly, the hotel lobby is a disaster and don't expect a warm welcome from the hotel staff who constantly look stressed and put upon. My first impressions are terrible and despite saying there is interest, please be aware that there is no wifi so anyone with a vague new computer or a mac will not be able to use the cable. There is a cafe in the lobby which has wifi. The hotel seems to be constantly busy and messy with staff who are not pleasant or interested in making your stay pleasant. The room was actually fine, small but physically OK. One one staff member spoke english and on the second day my toilet wouldn't flush. The room was freezing and despite making several complaints I finally was given a duvet and my windows were opened everyday. By the 4th day a mysterious smell preceded my room and after much complaining I was offered an upgrade, which was fine. The room was bigger and warmer but the toilet didn't always flush. The location was ok but the hotel had only 4 lifts and it was constantly busy and difficult to get into the lifts. While this is cheap, I wouldn't recommend this or go back again.
Genuine Expedia guest review
Other trip Nov 20, 2014
SH
GB
2.0 / 5Fair
"acceptable level but won't come back"
Bed sheets and linen were clean and comfortable. Close to metro station and some tourist attractions. But Many stains/marks on table and remote control dirty. Power from plugs on walls sometimes would just stop and I had to change where I plug my chargers so many times.. Not sure if it was hotel thing or other problem. Didn't get good impression. from positive reviews here I expected more.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
HK
2.0 / 5Fair
"Rayfont Hotel review"
The room didn't have WiFi even if it was not mentioned in the web site. One of the towels we used was stained. The service at the reception was very slow and inefficient, it took 40 minutes to check out the last day.The location of the hotel is very nice and convenient but the overall opinion is not positive.
Genuine Hotels.com guest review
2 night trip with friends Nov 5, 2014
Chiara
AS
3.0 / 5Good
"Stay at Rayfont Downtown"
The rooms were goods and the hotel is also well placed from the station. Certain fit outs were not working, however probably that maybe an abbration rather than a rule. However the staff at the reception and concierge desk is not very cooperative. Further the hotel has many rooms but the number of people attending the guests at the reception and concierge are so few that there is a lot of waiting time.
Genuine Hotels.com guest review
3 night family trip Oct 18, 2014
Niren
IN
5.0 / 5Outstanding
"Wonderful stay"
The hotel is an apartment hotel, rooms a bit small, does not provide breakfast, front desk very good offers free parking, next to a shopping mall ASE, you can buy clothes, eat, very convenient!
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
ZHOUJUN
CA
2.0 / 5Fair
"not to recoment"
they not vacuum the carpet and take away coffee and tea and body soap not fill
Genuine Hotels.com guest review
5 night business trip Sep 25, 2014
John
AU
3.0 / 5Good
Excellent value for money . Only problem was that my bed needed a new mattress-springs sticking out & due to usual language abilities of staff in Chinese hotels couldn't report this.
Genuine Hotels.com guest review
2 night trip Sep 21, 2014
Jean
AU
4.0 / 5Excellent
"HOTEL IS REALLY NEED AMENITIES"
LOCATION IS GREAT, SIZE OF ROOM IS GOOD AND CLEAN, STAFF ARE FRIENDLY, BREAKFAST IS NOT UP TO STANDARD, OR MY EXPECTATION IS TOO HIGH. WE CAN GO ANYWHERE AS THERE IS A STATION NEAR BY AND IS ALSO EASY TO GET CAB.
Genuine Expedia guest review
Other trip Aug 18, 2014
KAREN
SG
3.0 / 5Good
"Value for money"
Old and poor maintenance but acceptable. Swimming pool and gym are few blocks away in this condo style hotel. If you take Metro to Dapuqiao station exit 4, you need to cross 2 roads (zebra crossing straight from metro exit, turn left, turn right, & cross 1 big traffic junction on the left) to reach this hotel. However, for the price I paid, I have no complaint because it is value for money for budget travelers.
Genuine Hotels.com guest review
5 night trip Jul 10, 2014
Siew
SG
4.0 / 5Excellent
"Nice hotel and convenient."
I am very satisfied with this hotel with this price.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
CA
1.0 / 5Poor
"Not quite 4 star"
No wifi in the rooms, no wifi for anyone from overseas unless you have a china number. No room service, my air con didn't work properly, fridge was broken. The guys looking after bags and arranging taxis were helpful, girls on reception quite rude and unhelpful. Definitely would not stay here again. When I couldn't get room service they would not even call a take away place to order food delivery. I found the back packers I stayed at better service than this.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
AU
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