satisfiedGenuine Hotels.com guest review
Close to shopping areas and bus/subway. It's serviced apartment style lodging. Some of the rooms are located in next building so it can be slightly inconvenient. Clean room, the suite I booked is spacious with kitchenette. Overall good place to stay if it is close to where you want to be.Genuine Hotels.com guest review
"You get what you pay for."
Wifi only in coffee shop area and that was very poor. Food not great.Genuine Expedia guest review
"Very Nice Hotel"
I was very well pleased with the hotel and staff for the price that I paid per day.Genuine Hotels.com guest review
The hotel staff was cordial and most knew English. The bed was very comfortable which you don't always get in Asia. The water for the shower/bath never got warm enough...luke warm was about it.Genuine Hotels.com guest review
"Great hotel for business trip."
Good location, good price, great choice for business trip.Genuine Expedia guest review
Economical and hotel worth the price. Close to No. 9 Metro line and the new mall which provides convenient communication and various eateries. Highly recommended.Genuine Hotels.com guest review
it is not 4 star holet. only 3 the most.Genuine Hotels.com guest review
"Close to shopping"
Was a nice place for the money can't beat the price people are nice service was okay and the French quarter was phenomenal overall I would stay there again.Genuine Hotels.com guest review
The hotel is somewhat well located close to the Subway. I asked for a non-smoking room and got a smoking one, it was clean and it did not smell but after 2 days, I could smell the smoke from other rooms. It is a bit run down. The price was good, if I return to Shanghai, I would probably try a different hotel. I would not recommend it to anyone. Its […] was not horrible but not good either. Read moreGenuine Hotels.com guest review
Would never stay there again never been so upset with my choice of stay, service was terrible didn't help me at all, there was no gym or pool in the hotel it was a 5min walk, breakfast was very ordinary, and the room was not clean there was damage throughout the room and hair all over the bathroom floor. Wouldn't recommend this hotel to any!Genuine Hotels.com guest review
"Good price-value option."
Good hotel for families or large parties. Well located.Genuine Expedia guest review
I was not able to control my A/C from my room, I was on the 33rd floor of this hotel. It was so hot in the room, I called front desk 4 times before someone was finally sent to my room. I was thinking maybe the A/C was broken, but the man came in and checked and said everything was okay. I asked why is it so hot, he put me on the phone with someone who […] spoke english and I was told it is controlled by the hotel. And If I want it any cooler to open my window. And you have to pay for internet useage at this hotel. Read moreGenuine Hotels.com guest review
"The worst service I've experienced ever"
Nothing for nothing and very little for a half penny.Genuine Hotels.com guest review
"Broken but nice room"
The hotelroom looks really nice and a good view. Nice bathroom. Unfortunately we had a few problems with things who didn't work in the room. The refrigerator should be cold, not warm as the receptionist told us when we comment the problem. Also problem with the shower and the sink in our bathroom. The room was freezing and the heat didn't work at all. Hard […] to communicate in english with everyone who work here. We stayed here for 4 nights and we enjoyed it overall. The location is fine. Read moreGenuine Hotels.com guest review
"Near amenities n shopping but service bad!"
Stay here only if can speak Chinese. Almost all the people are Chinese. The young guy (on duty on 16/12/14)in charge of calling taxi for us was extremely helpful!☺☺Genuine Hotels.com guest review
Awful service. Dirty smelly rooms that are under poor management. Service was terrible and the staff very rude. We booked for two nights, checked in, saw the room and checked straight out. When we asked to check out they didn't even bother to ask why. Also when we asked for a refund the hotel refused. Currently under investigation from hotels.com over […] their service and misleading information/pictures. DO NOT STAY HERE! Read moreGenuine Hotels.com guest review
"Basic hotel without wifi"
Firstly, the hotel lobby is a disaster and don't expect a warm welcome from the hotel staff who constantly look stressed and put upon. My first impressions are terrible and despite saying there is interest, please be aware that there is no wifi so anyone with a vague new computer or a mac will not be able to use the cable. There is a cafe in the lobby […] which has wifi. The hotel seems to be constantly busy and messy with staff who are not pleasant or interested in making your stay pleasant. The room was actually fine, small but physically OK. One one staff member spoke english and on the second day my toilet wouldn't flush. The room was freezing and despite making several complaints I finally was given a duvet and my windows were opened everyday. By the 4th day a mysterious smell preceded my room and after much complaining I was offered an upgrade, which was fine. The room was bigger and warmer but the toilet didn't always flush. The location was ok but the hotel had only 4 lifts and it was constantly busy and difficult to get into the lifts. While this is cheap, I wouldn't recommend this or go back again. Read moreGenuine Expedia guest review
"acceptable level but won't come back"
Bed sheets and linen were clean and comfortable. Close to metro station and some tourist attractions. But Many stains/marks on table and remote control dirty. Power from plugs on walls sometimes would just stop and I had to change where I plug my chargers so many times.. Not sure if it was hotel thing or other problem. Didn't get good impression. from […] positive reviews here I expected more. Read moreGenuine Expedia guest review
"Stay at Rayfont Downtown"
The rooms were goods and the hotel is also well placed from the station. Certain fit outs were not working, however probably that maybe an abbration rather than a rule. However the staff at the reception and concierge desk is not very cooperative. Further the hotel has many rooms but the number of people attending the guests at the reception and concierge […] are so few that there is a lot of waiting time. Read moreGenuine Hotels.com guest review
The hotel is an apartment hotel, rooms a bit small, does not provide breakfast, front desk very good offers free parking, next to a shopping mall ASE, you can buy clothes, eat, very convenient!Genuine Hotels.com guest review
"not to recoment"
they not vacuum the carpet and take away coffee and tea and body soap not fillGenuine Hotels.com guest review
Excellent value for money . Only problem was that my bed needed a new mattress-springs sticking out & due to usual language abilities of staff in Chinese hotels couldn't report this.Genuine Hotels.com guest review
"HOTEL IS REALLY NEED AMENITIES"
LOCATION IS GREAT, SIZE OF ROOM IS GOOD AND CLEAN, STAFF ARE FRIENDLY, BREAKFAST IS NOT UP TO STANDARD, OR MY EXPECTATION IS TOO HIGH. WE CAN GO ANYWHERE AS THERE IS A STATION NEAR BY AND IS ALSO EASY TO GET CAB.Genuine Expedia guest review
"Value for money"
Old and poor maintenance but acceptable. Swimming pool and gym are few blocks away in this condo style hotel. If you take Metro to Dapuqiao station exit 4, you need to cross 2 roads (zebra crossing straight from metro exit, turn left, turn right, & cross 1 big traffic junction on the left) to reach this hotel. However, for the price I paid, I have no […] complaint because it is value for money for budget travelers. Read moreGenuine Hotels.com guest review
"Nice hotel and convenient."
I am very satisfied with this hotel with this price.Genuine Expedia guest review
"Not quite 4 star"
No wifi in the rooms, no wifi for anyone from overseas unless you have a china number. No room service, my air con didn't work properly, fridge was broken. The guys looking after bags and arranging taxis were helpful, girls on reception quite rude and unhelpful. Definitely would not stay here again. When I couldn't get room service they would not even […] call a take away place to order food delivery. I found the back packers I stayed at better service than this. Read moreGenuine Expedia guest review
"Convenient location and comfortable stay."
Most of staffs are helpful and efficient. Room facilities were comfortable for staying. Convenient transportation and location.Genuine Expedia guest review
"Visit to Shanghai"
We were delayed by 6.5 hours in Friday. Arrived at the hotel at 3.30 a m told they had no room for us. They have us an apartment next door which we had to find our own way to. It was basic and scruffy. The floor in the bathroom flooded when we had a shower and there was mould on the inside of the shower curtain. We checked out the next day. We wouldn't […] recommend this place to anyone. Read moreGenuine Expedia guest review
One word " pathetic "Genuine Hotels.com guest review
"Close the Metro and tain zi Fang"
Not very Clean, bed bugs in my friends rooms, cigarette smell everywhere even if the rooms are non smoking. Positive side, the beds are comfortable and the view from my room was nice!Genuine Expedia guest review
"Affordable hotel service apartment"
Overall experience in this hotel is good. Hotel staff is helpful. This is not a new apartment but it is well maintained. It is clean and comfortable to stay in. I will come back again.Genuine Expedia guest review
Good accessibility but not clean.Genuine Hotels.com guest review
"Good for local people not good for international"
Very poor service. They will reducible you if you're there. There are staff standing around but will never show you where your room is upon cheki-in. Asked where the metro station is and the answer is "we're not sure". But the station is two blocks away!! The room greeted me with a long hair right on the bed.Genuine Hotels.com guest review
Twice they have lost my reservation and you are on your own even when you a confirmation noGenuine Hotels.com guest review
"Great value for reasonable price"
I read a lot of different comments before my stay at this hotel, some good and some bad ones. Regarding to my own stay, it was really a pleasant surprise, especially the cleanness of the room, the bottled water available every day, and the comfortness and overall the location. Everything is very close,it will only take you minutes to the attractions […] with metro! Xuhui tree-lined boulevards starts on the other side of the street of hotel. Read moreGenuine Hotels.com guest review
"Very plain rooms"
We stayed in a business suite with a full kitchen, but with no dishes or cutlery. The rooms were clean but stark. No internet available unless you had a Chinese mobile phone. Very little in the way of direction in getting to our room which was in an adjacent building. Had to climb a lot of stairs to get across road to get to the metrGenuine Expedia guest review
Hotel is good. But while booking was informed wifi was free in hotel. But actually when we arrive it was on chargable basis. This is the first time I came across where wifi is chargable. Generally all hotel give wifi for free.Genuine Expedia guest review
Disappointing...staff are rude and impatient, especially those who are trying to speak in basic mandarinGenuine Expedia guest review
I rent an apart with kitchen, but no pots and pan or dishes at all, no microwave, nothing to do any kind of cooking at all. No washer and dryer, not convenient at all, they want you to use their service that for me I think is expensive. The bed was very hard, so if you have a little back problem, it's not for you. The kitchen was not clean at all, we […] have been told that they don't clean it, it suppose to be the customer to clean it, but our was dirty before we get there and we didn't use it at all. Hotel amenities are very few, and internet is not free at all Read moreGenuine Hotels.com guest review
Hotel location and reception was good. Cleanliness and smell from toilet have a long way to go.Genuine Hotels.com guest review
On arrival it seemed decent enough. However when we got back to our room after a day out seeing the sights we discovered a filthy cleaning rag had been left on our suitcase. The shopping district they claim to be in is great if you are keen to buy a second hand washing machine. Thumbs down from Australia.Genuine Hotels.com guest review
"Very nice hotel"
Everything is so close. Nice location.Genuine Expedia guest review
"Run down, cold lobby, dirty, and under staffed."
The hotel is really run down. First room was awfully dirty and the shower had small nuts and bolts on the shower floor. I went to the manager and she was responding as though she thought this was normal and there was something wrong with me. This is not a 4 star hotel. Not at all. Wake up yahoo. You ripped me off. Do not stay here, it will ruin your […] trip. Read moreGenuine Expedia guest review
great location, but the service was a bit poor, i might go back again.Genuine Hotels.com guest review
"Comfortable Room, decent location"
Room was extremely comfortable for myself, but a family may have been a little squished. Giant shower, cheap WiFi (with a max limit) and about a 15 minute cab ride from quite a few tourist locations (Shanghai Museum, Casino, French Concession etc) as well as about a 5-10minute walk from the line 9 metro.Genuine Hotels.com guest review
"great location, hotel staff friendly + helpful"
location is very good - walking distance to many popular areas. rooms were clean + beds comfy (our room on 32nd fl had great view of skyline). staff allowed us late check out (2 pm) without extra charge. staff in coffee shop logged me into their internet free of charge every morning as rooms didn't have wireless service.Genuine Hotels.com guest review
Best value hotel in ShanghaiGenuine Hotels.com guest review
"Hotel was ok"
Hotel was OK but staff spoke very little English, no wifi and we were kept up all night due to rowdy people on our floor. Room stunk like smoke.Genuine Expedia guest review
"not a bad hotel"
Everything was really very perfect expect that stupid hotels.com people still did not change wrong location on the map despite several comments about it.Also the English address is incorrect so no chance in finding it on google maps. You need to copy and paste chinese address in maps then it will show up real location. Otherwise hotel was good value […] for money Read moreGenuine Hotels.com guest review
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