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"A Coffee Cup Breakage Charge: 60.00 CNY (US$9.63)"Reviewed by a Hotels.com guest on Feb 23, 2013
This complaint may still be sent to the hotel management for incorrectly charging me for a coffee cup breakage as that of a whiskey glass. At check-out, I told the desk clerk what my my wife had accidentally dropped on the floor was a coffee cup, not a whiskey glass, to no avail.
"best choice in shanghai"Reviewed by a Hotels.com guest on Feb 23, 2013
It is the best choice in Shanghai, very close to MTR Jing An temple and to my favorite place, the pub windows.
Reviewed by a Hotels.com guest on Feb 21, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 20, 2013
This guest did not leave a comment.
"Good location"Reviewed by a Hotels.com guest on Feb 18, 2013
The negatives: The bed was too soft and pillows did not provide enough support. Also, the room was too hot. We had to turn on the AC (on a winter day). The positives: excellent location (about a 10 minute walk to the People's Square subway station), superb customer service, good food, very modern room. In summary, we would come back!
Good deal base on the room rate paid.Genuine Hotels.com guest review
"Conveniently located to the subway and food outlet"
Pleasant but could be better.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to subway and must-see sights"
Overall, it was very good. Our one complaint is that we booked a room with a double bed, while our friends booked a room with two single beds, and both rooms were the same price. However, our room was much smaller, and considering that we paid the same price, we expected the rooms to be of a similar size.Genuine Hotels.com guest review
"DO NOT BOOK THIS HOTEL!"
I regret having booked this hotel for my 3 nights inShanghai .. almost none of the staff can understand or speak English - this made my stay in Shanghai a somewhat frightening experience. The staff were not able to help with directions and the food at breakfast was average to say the least. Taxi drivers were not able to understand or speak any Eng […] lish. Read moreGenuine Expedia guest review
"Just OK"
Only it is a good price in Shanghai. Except that others just so so.Genuine Hotels.com guest review
"Good experience"
Good location, next to the subway line. Foodcourts nearby, so lot of variety of food available to experiment with. Rooms were very comfortable. Would recommend this hotel.Genuine Hotels.com guest review
Very Good Services and quality of proprety. Some Personel receptionist need to improved theire english communication...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Rayfont Downtown Shanghai-comfortable and complete"
My stay in the hotel was very comfortable and complete with all that will be needed in a business hotel stay. Also they were right in their description of the hotel. Very convenient location- near to most sight seeing destinations in Shanghai- whether thru the subway or taxi. The staff were helpful in assisting me in finding destinations and in writing […] the chinese translations of some places that I wanted to visit. They really assist in making my stay enjoyable and satisfactory Read moreGenuine Hotels.com guest review
"We liked our stay"
We stayed 8 days there and enjoyed our stay. The front desk is always busy but they are nice and polite. The rooms are small but in good condition. The only issue is that central air sometimes were too strong. We had to open our windows at night.Genuine Hotels.com guest review
"Enjoyed our stay"
The entire experience from booking to stay is excellent. We enjoyed the room and the surrounding. Will come back again.Genuine Hotels.com guest review
"Very good value for money"
Exterior and lobby are what you would expect for the price you pay - i.e. standard, nothing too glamorous. Rooms are very very nice for the price. We stayed in a double deluxe, clean, new, rather spacious. For the price we pay, very good value for money. Definitely recommend it. 5 minutes to the metro station, very convenient.Genuine Hotels.com guest review
"A nice place"
A nice place for your staying.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good price, good position"
Very good price for my 7 night stay, comfortable smallish room with fantastic views. Breakfast extra and uninspiring. Staff very helpful and most spoke english well. Hotel well positioned about 10 minutes across busy road to nearest metro station and 2 km to Peoples Park and the Bund. French Concession eating and shopping 15min walk to the north.Genuine Expedia guest review
"Not a 4 stars hotel"
Minimum Service, have to pay for keeping the baggage... as 4 stars level hotel can not accepted it. not only this little thing and also the service, reception, material, etc... However, the Price is good on value. Just don't expect a 4 stars service with nice smile !!!Genuine Hotels.com guest review
"3 Night Stay"
Location is good, near to Metro. Cheap very bad sound proof, heard people banging the door and showering on the third day. Bed are soft in the middle when you sleep it have curve. so long never change bed. overall is okay to stay .Genuine Hotels.com guest review
"A hotel that is not too bad"
The hotel is very close to subway station but if you want to go to the Bund or "People's Plaza", I do not recommend staying at this hotel because you have to interchange to a different lines two times. Other than that, the hotel is not too bad. Good services and very clean.Genuine Expedia guest review
"Good value for money"
Good value for money.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Simple Hotel, if you are looking for something affordable to stay in Shanghai"
The hotel was good. The pool was impossible to find since it was in another building (there are 8 buildings to the hotel complex) and no one spoke english well enough to give good directions. I had a suite, the room was clean, but the decor was looking a bit dated, and the kitchen looked very old. Plus because there were not plates or any utensils, […] it was useless. When people travel they don't bring plates, those should be provided. I was given a smoking room and I am a non-smoker, and I couldn't communicate with them that I wanted a difference room. If are a non-smoker and you book, make sure you request in very big letters that you want a non-smoking room. The area has a some restaurants, and is short walk to the subway station. Overall if you are the kind of person that will be out sightseeing a lot, and just want a simple no-frills clean hotel, this works. Read moreGenuine Expedia guest review
"Bad Service - bad shape - not friendly"
The hotel is in a bad shape, broken mirror at the front desk!! many small things dont work in the hotel, gym and swinning pool totally ugly and dirty. The service was unfriednly and unflexible.Genuine Hotels.com guest review
"Very unpleasant hotel"
Very unpleasant hotel. The hotel was a total rip off and way overpriced (due to the Expo). While the room was made up each day, the surfaces weren't cleaned down, or the glasses washed. The breakfast was dreadful - I coudn't eat anything - it looked revolting. The coffee was muck. And the carpet was FILTHY. Unbelievable. Lots of bored staff standing […] around, but none seemed to think about hovering the carpet. After the first breakfast experience there, we went across the road to Tesco for breakfast thereafter. They also had no business department in the hotel so nowhere to check emails. We stayed in the side building - the 2 lifts were grossly insufficient for the number of roms served. The service staff used it as well to move all their trolleys around the place, so it took a long while to move up or down in the lifts. Read moreGenuine Hotels.com guest review
"Perfekt"
Den var mycket behaglig, nästan alla kunde engelska nära till mycket. Kommer gärna tillbakaGenuine Hotels.com guest review
"交通位置方便...櫃檯人員臉很臭..."
交通位置很好, 住的部分大致都很好, 但是服務人員臉都很臭還很不專業...入住時櫃檯人員刷卡後卡片沒給我, 我也忘了拿回,等到我發現, 緊急問櫃檯, 他們才說有我的卡片...超過20小時了...沒想到 飯店完全不通知, 不告知...如果我沒發現...應該就慘了...原來這是4星飯店的服務...我只能趕快打電話回台灣報廢我的信用卡...很糟很糟很糟的濫經驗!!!Genuine Hotels.com guest review
harde senger. Bildene på nettsiden "juger". Hotellet er spredt over et stort område, ikke 1 bygg. resepsjon dårlig i engelsk. Dårlig koordinering i bestilling hotels.com -> hotelGenuine Hotels.com guest review
"bueno"
buenaGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"お湯が出ない"
お湯が一定の時間しか出なかったのが残念。地下鉄打浦橋駅の地下にフードコートがあり、食事には困りません。市内への移動も地下鉄を乗り換えれば観光地へ行けるので、便利でした。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nära till Tianzifang"
Vi hade ett stort rum med balkong på 23 våningen, handdukarna byttes dagligen och det var nära till metron på Dapuqiao. Vi hade ingen frukost men det fanns vattenkokare i rummet så vi kunde fixa kaffe och te. På en tvärgata mittemot hotellet lagades frukost som kostade bara några yuan. Taikang Lu och Tianzifang med små butiker och mysiga caféer låg […] i närheten. Hotellet låg bra till, det var lätt att ta sig runt med metron. Vi tog metro till Longyang Rd och Maglev-tåget därifrån till flygplatsen på vägen hem. Read moreGenuine Hotels.com guest review
"Sangat akomodative dengan transportasi"
officer hotel ini sangat helpful meskipun ada kendala komunikasiGenuine Hotels.com guest review
"큰 쇼핑센터 바로 옆"
아주 큰 쇼핑센터가 바로 근처에 있어서 편리했다. 지하철역도 쇼핑센터와 연결되어 있다. 방은 호텔식과 아파트먼트식이 있는데 거실과 주방이 있는 조금 큰 방은 오래 지내기에 편리하다. 더블 스탠다드 룸은 좁은 감이 있고 먼지가 많은 듯 하다. 지내기에 나쁘지는 않다.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
よく利用しています。ホテルの立地がよく、地下鉄、バス、タクシーを利用するにもたいへん便利です。Genuine Hotels.com guest review
何といってもリーズナブル！上海の中心地近くに立地し、ロケーションも良い。Genuine Hotels.com guest review
地下鉄にも隣接し、場所的には問題ありません。今回はビジネススイートを予約しました…部屋も広く快適に過ごせました！Genuine Hotels.com guest review
"十分方便,近地鐵站"
很滿意Genuine Hotels.com guest review
"Not the best place"
Certainly would pick another hotel next timeGenuine Hotels.com guest review
床太软Genuine Hotels.com guest review
"Average hotel but good location"
Hotels is slightly old and not the cleanest. Staff is friendly and helpful. Location is very good. Lots of dining places and metro station within 10 minutes walking distance.Genuine Hotels.com guest review
ビジネスで使っていますが、地下鉄やバスの駅に近く、とても良い印象を持っています。マンション群のたたずまいがとても気に入っています。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Good location, good price, others are fineGenuine Hotels.com guest review
"出張利用としては十分"
打浦橋、日月光広場が近いので食事は不便しません。上海で他のレイフォンも利用しましたが、ここが一番良いです。Genuine Hotels.com guest review
"リーズナブルで立地も良い"
アパートメントホテルなので、所謂ホテル的な落ち着きはあまりありませんが、打浦橋駅の直ぐ前で、立地はとても良いです。ホテルの朝食は地下で78元のブュッフェ、1Fの30元のコーヒー&ブレッドとありますが、僕はホテル前のビザハットで30元で、コーヒー(お替り可能)&ブレッド、玉子料理で済ませました。1Fのカフェで、携帯に認証パスワードを返送させる承認で無線LANが無料で使えました。僕は、年4-5回程上海に行くので、毎回贅沢なホテルは泊まれません。そんな中でこのホテルはとても良い存在です。Genuine Hotels.com guest review
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