"In and out stay"
Maid came early to clean the room and was requested to return later. No one ever came back to service the room.Genuine Hotels.com guest review
"West Memphis Stay"
Good value. Room was good but it was a queen bed and we're used to a king. Service personnel were awesome.Genuine Hotels.com guest review
It was comfortable and easy access.Genuine Hotels.com guest review
The bed matress was sagging.Genuine Hotels.com guest review
"bad breakfast experience"
It was tough to get through the const.the evening clerk was awesome the room was clean.the early morning girls at breakfast were completely awful. They were totally loud obnoxious and rude by the way of 6 a.m. talking of their night before excursions. That was behind the wall as they were getting breakfast prepared. It was not ready at 6.then we came […] back later and they were sitting in the dining area with their phones turned all the way up to some garbage on the Web. They were carrying on to the point i said could yall please hush were trying to have breakfast here. They will know who your talking about when you ask them. We will not be returning and we travel often. Read moreGenuine Hotels.com guest review
"Neighborhood a little iffy"
The hotel was a good price and had a decent rating. However, the neighborhood didn't feel super safe. While picking up our dinner through drive thru the kid was obviously taking inventory of our car. The room was ok. Beds nice. Bathroom a bit grungy. No fan and some mildew. All in all I would drive out to Cordova and get a room there.Genuine Hotels.com guest review
Was hard to get to due to road construction. Had superior service from the morning desk clerk Mandy. Rooms are dated.Genuine Hotels.com guest review
I didn't have high expectations of this hotel but we were pleasantly surprised by the clean and updated rooms. We would definitely stay there again.Genuine Expedia guest review
"I love it there.."
I love the Ramada West Memphis! It exceeded my expectation.. Clean place! Service is great! Friendly and helpful staff! Nice and clean room! No nasty or old dewy smell or smell of smoke. Very accomodating. I got more than I paid for. Paid $85 plus tax = $102, for a room good for 4 people with free buffet intercontinental breakfast for an overnight stay. […] Free and a lot of parking and free wifi access. The room has a/c and heater, tv with cable, microwave, refrigerator, coffee maker, iron, blow dryer, and hot and cold water with tub. They're really amazing. It's close to the freeway but it was quiet there, we can't hear the traffic noise at all. I would definitely go back there and stay if I'll be travelling that area again. And I would definitely recommend the place. My only problem is the location at this time since it's near the freeway and there is construction going on right now on the freeway which made it a little bit harder to access, because you have to make some detours to get to the place. But other than that I don't have any complains at all about the Ramada West Memphis. Read moreGenuine Hotels.com guest review
"Right off the interstate"
The service was fine, but wasn't very impressed with the "continental breakfast". It wasn't much more than some biscuits and gravy that was run through a microwave.Genuine Expedia guest review
The facility was adequate but the staff was unfriendly. Nothing special.Genuine Expedia guest review
Nice and cleanGenuine Hotels.com guest review
"Very close and convenient!"
The hotel was very close to interstate 40 in West Memphis, AR.Genuine Expedia guest review
The hotel was hard to get to, the room furnishings were old and battered, there was something on the television screen which appeared to be nasty.Genuine Hotels.com guest review
Not at all satisfied. Would not stay there again nor recommend this hotel to anyone.Genuine Hotels.com guest review
"would stay again"
Although,i have stayed there plenty of times each time it seems to get better and better, very clean room , quiet and convinced to downtown Memphis. I would recommend it to anyoneGenuine Hotels.com guest review
Rooms are smaller than some motels. Nicely renovated motel. A lot of road construction around motel at of 8-18-2014...which of course is not the motels fault however be prepared for some minor issues dealing with road construction along that stretch . Even though located in West Memphis Arkansas it is relatively close to Graceland and Beale Street or […] downtown Memphis. Read moreGenuine Hotels.com guest review
"godd family stopover"
very convenient along highway and exactly what we wanted--a clean, simple room for a one night stay while visiting family in Memphis. Hotel location was safe but don't venture off of service road very far because residential areas are awful. We have stayed 4-5 times with success and will stay again.Genuine Hotels.com guest review
"close to Downtown/Beale street"
The room was clean and spacious. The housekeeping staff were polite and did their jobs well. Front desk staff were professional except for one, she was abrasive at times. Breakfast was good, although the person maintaining the breakfast was sitting down eating and drinking coffee and I had to ask a few times to refill the breakfast line. I don't believe […] staff should be eating while patrons are eating. Read moreGenuine Hotels.com guest review
"15 minutes from Down Town Memphis"
Room was clean and secure. House keeping was great and front desk staff were friendly except one. She was RUDE. Breakfast was good but on one day staff was eating breakfast with guest and had to ask to refill breakfast items. Overall a B+Genuine Hotels.com guest review
"Very friendly staff."
The evening employee took a bit of time to get us checked in, but we were accomodated very well. We had no trouble with late check in. Breakfast was wonderful. The morning staff were very friendly and helpful. The lady at the front desk even offered discount coupons for Graceland once she heard us discussing our plan to visit there that day.Genuine Expedia guest review
I wouldn't stay there again. The wiring in the room must have been bad. The breaker continually kicked the hair dryer off and would have to reset it. Also, the bed and pillows were very uncomfortable. On the plus side, the hotel staff was incredibly friendly!Genuine Hotels.com guest review
The room smelled musty and the carpet was damp. It actually stuck to my feet.Genuine Hotels.com guest review
"1st time in Memphis."
Average room, uncomfortable bed, indifferent staff, very hard to get to with current construction (not the fault of the hotel, but a warning on the website w/h/b appreciated.Genuine Expedia guest review
The hotel was fine - clean, room smelled good, comfy bed. Breakfast was okay, and coffee was foldgers, which was also just okay. Overall, it was a good hotel for an overnight stay, and a great location if you are traveling on I40 West and heading to Little Rock and beyond. Gets you past Memphis and all the morning traffic!Genuine Expedia guest review
"Don't Expect Much"
Tolerable if you just need a cheap place to crash for a few hours while on the road. I wouldn't stay here as part of a vacation or business trip.Genuine Hotels.com guest review
"Close to Memphis"
Room was comfortable and clean with a pleasing decor. Some problem with check-in regarding a smoking vs a non-smoking room, but was worked out for the non-smoking room.Genuine Expedia guest review
"Ramada West Memphis"
Room was good and they had a roll-away available for our 5th person. The staff was very friendly and helpful too. The pool could have been cleaner, had some algae build up. Neighborhood kind of sketchy and with lots of construction it is difficult to get around.Genuine Hotels.com guest review
"Great place for a pit stop"
This was a good hotel stay. There was a lot of light in the hotel room, mostly from the huge gap between the door and the floor. Also the check out time is for 11. We got a very rude knock on our door from housekeeping, we told her we were still sleeping and she told us "no, check the time!" So I promptly called the front desk and it was handled quickly […] by the head housekeeper. But that's about all I could gripe about. Read moreGenuine Hotels.com guest review
Had enjoyable time visiting West Memphis Ar. looking forward to visiting again, soon.Genuine Expedia guest review
"Good enough for an overnight stay"
We stayed here for about 8 hours in the middle of a long road trip. It was ok. I hate outdoor motels and it was clearly a renovated outdoor access motel. The bed was comfortable enough. The service was good though.Genuine Hotels.com guest review
"Just passing through ..."
Hotel was in a 'not so great' part of town to say the least. Five people in our party. During reservations, asked for a roll-away bed. Check in was okay except there was no roll-away bed on the first floor so they had to move us to the 2nd floor. No problem UNTIL we realize there's no elevator. So we carry all our baggage upstairs - coolers, luggage, […] etc. Arrived in the room, niece used the restroom - came out and she was disgusted. There was a used wash cloth hanging on the shower curtain rack. GROSS!!!!! Room had 2 towels/2 wash cloths. We called front desk to ask for extras. No extras - won't have any until much later in the evening. Hard to get ready to go out for the evening with no clean towels ... we managed.... For the price we paid, I would have chosen a hotel with MUCH higher star ratings. Read moreGenuine Expedia guest review
"Nice hotel close to Memphis, TN"
Large outside neighborhood kids gang using the pool when our grandson was swimming by himself. I told front desk and the manager was called. He immediately came and stopped the kids and called the police and they were removed by the police.Genuine Expedia guest review
The beds were comfortable but small. I was expecting a more spacious room. Overall experience was average, the clerk had a very poor demeanor when we first checked in. Definitely not a welcoming personality for the front desk, but besides experiencing her "dry" personality, we were satisfied with our stay. Just a little pricy for such a small and basic […] room. Read moreGenuine Hotels.com guest review
"Wonderful customer service"
We booked on Hotel. com and when we got there, construction was going on in the area. Once we got behind the doors of the hotel, we were in heaven. The place was very clean, staff was so pleasant, the rooms were gorgeous and the amenities are plentiful (especially the free continental breakfast). My favorite staff person was a woman named, Mary. We […] met her preparing the breakfast every morning. She knew everything the hotel and surrounding area. I'll have no problem staying again. Read moreGenuine Hotels.com guest review
Great 2 night stay!Genuine Hotels.com guest review
well kept up ijn9indi0vm-rogmb-oeytmbi9ertnvjporwtmvpi53bnpiotrm vpirwtn;v;eryljmb043whjco4w'tmv05wobi'nv0sGenuine Expedia guest review
"Good for short stay"
I think it is an older hotel that has been remodeled. you can tell the doors used to open to the outside but there is now a hallway built around them. There is no elevator, so some people may have difficulty getting to and from the second floor rooms.Genuine Hotels.com guest review
good hotel and service.The only bad thing was the construction going on at the time.Genuine Hotels.com guest review
"Good spot for the price"
Hotel was ok. Moderate price off the highway with construction that made it a little challenging to reach. Nothing much around the hotel. Breakfast was good eggs toast cereal milk coffee juice. No meats. Property is in fair condition. Good deal for the price.Genuine Hotels.com guest review
the hotel was very nice, the staff were super and very friendly and accommodating. The location was a pain due to all the freeway construction in the area, but we were able to get around fine.Genuine Hotels.com guest review
"Nice hotel convenient to Memphis"
Hotel was nice and convenient for frequent trips to Memphis convention center. Road construction was a difficulty but the staff was very helpful on how to get around it.Genuine Expedia guest review
"Friendly & very helpful staff"
Room was clean and good for what we needed, just a place to spend one night on our way to Florida. Staff was very friendly, made sure we had everything we wanted for breakfast and helped us fill our cooler with ice before getting back on the road. Would stay here again.Genuine Hotels.com guest review
"right off I30 ...."
OK, hotel. they have nicely enclosed the "outside" entrances so that you access the room from an inside hall. Room was adequate -- excellent shower, a collection of basic toiletries, very good bed. Furnishing were a bit worn but that is OK. Older building which they have upgraded best they could.Genuine Expedia guest review
"Not worth staying there"
This hotel was marginal. Our "queen" bed sure looked like a full size. Hotel cleaning staff all sitting in the break area when I went to get my towels. None of them even moving to start folding.Genuine Expedia guest review
This is my 3rd stay at Ramada West Memphis. I love the area because it is close to what I want to do. There is construction in the area but it did not impact my travels in and out of the hotel. The hotel was clean, friendly staff, and breakfast was pretty good. Kudos to the new management and staff, I hope it continues to get better. I plan to stay […] again in November 2014. Read moreGenuine Hotels.com guest review
When we arrived the staff was sitting outside at the front door smoking and smoke surrounded the entrance. The hotel should be aware of the initial perception it presents. In addition, the hotel is very difficult to get to from the exit.Genuine Hotels.com guest review
"Bad hotel experience"
Room did not have a refrigerator nor microwave n tub was stop upGenuine Expedia guest review
It was ok I got there early and the room was not ready I gave them my cell no. and waited in the car for them to get the room ready, I waited 2hrs. and didnt get a call, so I had to keep walking back and forth to the car.Genuine Expedia guest review
"Nice motel in the vicinity"
Motel is located in the area where legal family issues required my attendance. Further trips in the future will be necessary and this motel will be contacted for reservations. Unfortunately the ability to book in advance is not always available due to unexpected issues arising with no notice.Genuine Expedia guest review
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