All hotels in West Memphis, Arkansas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2003 East Service Road, Junction I55 an I40, Exit 279A, West Memphis, AR, 72301, United States of America, ‏‎855-239-9225
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3.7 / 5Good

Score breakdown (from 372 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    3.3
2.0 / 5Fair
"Don't Expect Much"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Tolerable if you just need a cheap place to crash for a few hours while on the road. I wouldn't stay here as part of a vacation or business trip.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
US
3.0 / 5Good
"Close to Memphis"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was comfortable and clean with a pleasing decor. Some problem with check-in regarding a smoking vs a non-smoking room, but was worked out for the non-smoking room.
Genuine Expedia guest review
Other trip Jul 28, 2014
Michael
US
4.0 / 5Excellent
"Ramada West Memphis"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was good and they had a roll-away available for our 5th person. The staff was very friendly and helpful too. The pool could have been cleaner, had some algae build up. Neighborhood kind of sketchy and with lots of construction it is difficult to get around.
Genuine Hotels.com guest review
2 night family trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place for a pit stop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a good hotel stay. There was a lot of light in the hotel room, mostly from the huge gap between the door and the floor. Also the check out time is for 11. We got a very rude knock on our door from housekeeping, we told her we were still sleeping and she told us "no, check the time!" So I promptly called the front desk and it was handled quickly by the head housekeeper. But that's about all I could gripe about.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2014
Amy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had enjoyable time visiting West Memphis Ar. looking forward to visiting again, soon.
Genuine Expedia guest review
Other trip Jul 21, 2014
David
US
3.0 / 5Good
"Good enough for an overnight stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
We stayed here for about 8 hours in the middle of a long road trip. It was ok. I hate outdoor motels and it was clearly a renovated outdoor access motel. The bed was comfortable enough. The service was good though.
Genuine Hotels.com guest review
1 night trip Jul 17, 2014
Sierra
US
2.0 / 5Fair
"Just passing through ..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was in a 'not so great' part of town to say the least. Five people in our party. During reservations, asked for a roll-away bed. Check in was okay except there was no roll-away bed on the first floor so they had to move us to the 2nd floor. No problem UNTIL we realize there's no elevator. So we carry all our baggage upstairs - coolers, luggage, etc. Arrived in the room, niece used the restroom - came out and she was disgusted. There was a used wash cloth hanging on the shower curtain rack. GROSS!!!!! Room had 2 towels/2 wash cloths. We called front desk to ask for extras. No extras - won't have any until much later in the evening. Hard to get ready to go out for the evening with no clean towels ... we managed.... For the price we paid, I would have chosen a hotel with MUCH higher star ratings.
Genuine Expedia guest review
Other trip Jul 15, 2014
Captain Morgan
US
3.0 / 5Good
"Nice hotel close to Memphis, TN"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Large outside neighborhood kids gang using the pool when our grandson was swimming by himself. I told front desk and the manager was called. He immediately came and stopped the kids and called the police and they were removed by the police.
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The beds were comfortable but small. I was expecting a more spacious room. Overall experience was average, the clerk had a very poor demeanor when we first checked in. Definitely not a welcoming personality for the front desk, but besides experiencing her "dry" personality, we were satisfied with our stay. Just a little pricy for such a small and basic room.
Genuine Hotels.com guest review
2 night business trip Jul 4, 2014
B.Brownlee
US
4.0 / 5Excellent
"Wonderful customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We booked on Hotel. com and when we got there, construction was going on in the area. Once we got behind the doors of the hotel, we were in heaven. The place was very clean, staff was so pleasant, the rooms were gorgeous and the amenities are plentiful (especially the free continental breakfast). My favorite staff person was a woman named, Mary. We met her preparing the breakfast every morning. She knew everything the hotel and surrounding area. I'll have no problem staying again.
Genuine Hotels.com guest review
3 night family trip Jul 3, 2014
Ron Glenn
US
4.0 / 5Excellent
"relaxing"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great 2 night stay!
Genuine Hotels.com guest review
2 night business trip Jul 3, 2014
James Pearson
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
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Genuine Expedia guest review
Other trip Jul 6, 2014
A Traveler
US
3.0 / 5Good
"Good for short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I think it is an older hotel that has been remodeled. you can tell the doors used to open to the outside but there is now a hallway built around them. There is no elevator, so some people may have difficulty getting to and from the second floor rooms.
Genuine Hotels.com guest review
1 night business trip Jun 27, 2014
A Traveler
US
5.0 / 5Outstanding
"good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
good hotel and service.The only bad thing was the construction going on at the time.
Genuine Hotels.com guest review
2 night family trip Jun 11, 2014
juan
US
3.0 / 5Good
"Good spot for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel was ok. Moderate price off the highway with construction that made it a little challenging to reach. Nothing much around the hotel. Breakfast was good eggs toast cereal milk coffee juice. No meats. Property is in fair condition. Good deal for the price.
Genuine Hotels.com guest review
3 night family trip Jun 24, 2014
mgee
US
5.0 / 5Outstanding
"nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
the hotel was very nice, the staff were super and very friendly and accommodating. The location was a pain due to all the freeway construction in the area, but we were able to get around fine.
Genuine Hotels.com guest review
3 night trip Jun 22, 2014
Shirley
US
4.0 / 5Excellent
"Nice hotel convenient to Memphis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nice and convenient for frequent trips to Memphis convention center. Road construction was a difficulty but the staff was very helpful on how to get around it.
Genuine Expedia guest review
Other trip Jun 23, 2014
Gary
US
4.0 / 5Excellent
"Friendly & very helpful staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room was clean and good for what we needed, just a place to spend one night on our way to Florida. Staff was very friendly, made sure we had everything we wanted for breakfast and helped us fill our cooler with ice before getting back on the road. Would stay here again.
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
A Traveler
US
3.0 / 5Good
"right off I30 ...."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
OK, hotel. they have nicely enclosed the "outside" entrances so that you access the room from an inside hall. Room was adequate -- excellent shower, a collection of basic toiletries, very good bed. Furnishing were a bit worn but that is OK. Older building which they have upgraded best they could.
Genuine Expedia guest review
Other trip Jun 16, 2014
Diana
US
3.0 / 5Good
"Not worth staying there"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was marginal. Our "queen" bed sure looked like a full size. Hotel cleaning staff all sitting in the break area when I went to get my towels. None of them even moving to start folding.
Genuine Expedia guest review
Other trip Jun 16, 2014
A
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my 3rd stay at Ramada West Memphis. I love the area because it is close to what I want to do. There is construction in the area but it did not impact my travels in and out of the hotel. The hotel was clean, friendly staff, and breakfast was pretty good. Kudos to the new management and staff, I hope it continues to get better. I plan to stay again in November 2014.
Genuine Hotels.com guest review
1 night trip Jun 12, 2014
Debbie
US
2.0 / 5Fair
"Staff"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
When we arrived the staff was sitting outside at the front door smoking and smoke surrounded the entrance. The hotel should be aware of the initial perception it presents. In addition, the hotel is very difficult to get to from the exit.
Genuine Hotels.com guest review
1 night family trip Jun 11, 2014
tryagain47
US
1.0 / 5Poor
"Bad hotel experience"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Room did not have a refrigerator nor microwave n tub was stop up
Genuine Expedia guest review
Other trip Jun 5, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was ok I got there early and the room was not ready I gave them my cell no. and waited in the car for them to get the room ready, I waited 2hrs. and didnt get a call, so I had to keep walking back and forth to the car.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice motel in the vicinity"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Motel is located in the area where legal family issues required my attendance. Further trips in the future will be necessary and this motel will be contacted for reservations. Unfortunately the ability to book in advance is not always available due to unexpected issues arising with no notice.
Genuine Expedia guest review
Other trip May 31, 2014
Harv
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was fine. Clean, decent breakfast variety, quiet. Being from out of state, we had problems finding it initially. The location was okay however a bit further from Memphis than we anticipated. It wasn't a big problem, we planned our excursions accordingly.
Genuine Hotels.com guest review
3 night family trip May 25, 2014
Terry
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very clean and comfortable. Morning staff was very helpful and friendly, but evening staff could have been more friendly.
Genuine Hotels.com guest review
1 night trip May 21, 2014
Debbie
US
1.0 / 5Poor
"awful"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The advertising of the hotel is totally different from what I got it was terrible the beds were full size when they were advertised as queen the room had water stains on the ceiling the tv was out dated
Genuine Hotels.com guest review
1 night business trip May 25, 2014
A Traveler
US
2.0 / 5Fair
"Old outdated"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
The room was in need of repair and a "good" cleaning there was urine on the back of the toilet seat and a curly hair in the bed. I hope I escaped without catching something
Genuine Hotels.com guest review
1 night trip May 22, 2014
Rich
US
4.0 / 5Excellent
"Abour 10 min or less from beale street."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Overall it was nice place but the rooms need to be updated.
Genuine Expedia guest review
Other trip May 18, 2014
A Traveler
US
3.0 / 5Good
"Nightmare construction"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
Very difficult to get in and out due to I-40 construction. Forget about following GPS instructions. Just get off at a major crossing before or after where you can and follow "recalculated" instructions. Beware of the slum behind the business strip along the road. We went through there the first time and had to dodge roaming teens in the middle of the road and piled trash bags overflowing the curb. This zone does not reach the interstate strip however, and the hotel was OK once we got there. Staff were very friently.
Genuine Hotels.com guest review
1 night trip May 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel right off the interstate and easy to ge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed our stay and the staff was very helpful.
Genuine Expedia guest review
Other trip May 14, 2014
good hotel
US
4.0 / 5Excellent
"amazing hotel for one night"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The stay was great. We were driving cross country and needed a good nights rest and a good breakfast. The bed was so comfortable and the room was clean and smelled fresh and clean. Then we wake up in the morning and the breakfast was the best I have had a hotel. The woman that makes the breakfast is so nice and friendly and makes sure you have everything you need. She makes amazing biscuits and gravy and everything was well stocked with a good variety of food. If you are driving through or spending a few nights you should stay here. It is a great price for all the wonderful service and nice rooms.
Genuine Hotels.com guest review
1 night trip Apr 19, 2014
Whitney
US
3.0 / 5Good
"RAMADA INN West Memphis"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I may have expected more than was available was very disappointed in the décor and appearance if the room. It serves well as a transition Hotel for one night but would not want to stay much longer. Staff seemed very pleasant and the cook was very nice although the breakfast was not what I normally expect even though it is continental.
Genuine Expedia guest review
Other trip May 9, 2014
Brian
US
3.0 / 5Good
"grt for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It's an okay hotel. It's not updated but it was very clean.
Genuine Hotels.com guest review
1 night business trip Apr 26, 2014
TC
US
3.0 / 5Good
"Nice place to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Stayed here every time I come to Memphis because of rate to quality/convenience ratio. Maybe I have been spoiled by nicer hotels at other locations for similar rates but I am this hotel is losing its appeal. The outdoor pool was green and the room seemed to be less appealing than it was in the past. Still a good place to stay for the rate and location.
Genuine Hotels.com guest review
2 night business trip Apr 20, 2014
A Traveler
US
4.0 / 5Excellent
"Descent Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel wasn't top notch but comfortable for what we were looking for. I was able to rest very well on the bed. It was a small and the bathroom was a little cramped, but ok for the temporary stay. Overall, it was good.
Genuine Hotels.com guest review
3 night trip with friends Apr 17, 2014
Kee Kee
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
no elevator service even for second floor rooms, tried to put me in a room with no refrigerator or microwave, room was very noisy and difficult to rest
Genuine Hotels.com guest review
4 night business trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice clean room. Lovely breakfast. Great service.
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Fiona
US
4.0 / 5Excellent
"Easy to Find Location & Friendly Staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed here for one night en route to another destination. This hotel is very accessible as it is just off the highway. Unfortunately, the exit to the hotel was closed due to repairs. We had to go around the neighborhood to get to the hotel. Luckily, we had a GPS, so it wasn't a major inconvenience. The front desk gave us complimentary toothpaste, since we forgot ours, which was nice. The free breakfast was typical for a hotel of this style. I would stay here again.
Genuine Hotels.com guest review
1 night trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Experience exceeded our expectations. Hot breakfast was included.
Genuine Expedia guest review
Other trip Apr 18, 2014
JBKJ
US
1.0 / 5Poor
"Disgusting room!"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I picked this room based on an excellent rating, boy was I surprised! It looked like it hadn't been cleaned in weeks, the layer of dust was so thick, the beds were lumpy,and it still didn't have a flat screen tv. It was the worst room I've ever stayed in, and not that great a deal, but I wouldn't go back if it we free!
Genuine Hotels.com guest review
1 night trip Apr 9, 2014
Edie
US
3.0 / 5Good
"Ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was ok. Pretty clean, needs a little updating.
Genuine Hotels.com guest review
1 night business trip Apr 7, 2014
A Traveler
US
2.0 / 5Fair
"It was fine, not amazing"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
No fridge or microwave!! In the restroom you can hear loud conversations from somewhere, but not in the rest of the hotel room. The bed wasn't great. It wasn't too dirty so it worked as a place to crash for the night. I must have picked a busy weekend because it cost more than it should have. It was a short drive from Memphis, so that was cool.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
Lauren S
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very enjoyable stay.
Genuine Hotels.com guest review
1 night family trip Apr 2, 2014
Abel Villarreal
US
2.0 / 5Fair
"Ramada Inn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The hotel was very under average for the Ramada chain. My biggest issue was the slightly warm water (very close to cold) each morning in the shower.
Genuine Hotels.com guest review
2 night business trip Mar 28, 2014
Dave
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Overall, it was a pleasant place to stay. However, it is difficult to get to, especially if you are coming from the east. We had requested a queen room with available rollaway for 3 guests. However, when we checked in around 10:30, we were told the rollaway was not specified, and she didn't think any was available. After 11:00, some extra bedding was brought to our room when we requested it, and my daughter had to use that and sleep on the floor. The breakfast in the morning was good, and the employee working that area was very friendly.
Genuine Hotels.com guest review
1 night business trip Mar 28, 2014
A Traveler
US
3.0 / 5Good
"Not bad, but noisy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
First, the hotel room itself was very clean. The staff was friendly. The BAD: the room was in a hallway with a window that you could look out and peer into the hall. It must have been a thin piece of glass, because you could hear every single thing outside in the hall, like their was no wall at all.
Genuine Hotels.com guest review
2 night family trip Mar 23, 2014
A Traveler
US
4.0 / 5Excellent
"good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean and Comfort, but smoking smell in hallway.
Genuine Hotels.com guest review
1 night trip Mar 23, 2014
Hyunki Hong
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved the free computer center with printer!
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
Beverly
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews