Palisades Resort - Winter Garden

With three kids it is always hard to find somewhere to stay that can accommodate us without scrunching on top of us. This place was perfect! We stayed in a very large two bedroom with pullout sofa in the living room so everyone had their own bed. The rooms were enormous, the full size kitchen was great and the balcony overlooked lush tropical foliage […] and pool area. Everything was very clean. We will definitely stay here again next time we go to Orlando! Read more

Genuine Hotels.com guest review

We had lots of room and the location was close to Disney. Loved having covered parking... However; toilet in extra bathroom was torn up and it took 2 days to get it fixed. We had to take out the trash from the previous occupants, We called the front desk to tell the that the room was not cleaned good after the last occupants and he told us that we would […] have to take out the trash because no one was there to take it out. So we did and they promised to come in and give us a light cleaning the next day for no charge. That was nice of them, only they never did it. I called and told them that no cleaning had taken place so they promised a complete cleaning the next day, well we got a light cleaning. I called to tell them that the complete cleaning was not done and they informed me that I leaving the next day. But over all we had lots of room. We had the 3 bedroom platinum. It was a little hectic to begin with, when we only had one toilet working. We did not spend any time in the room except at night, or I would have probably demanded the problems get fixed immediately.. And I would probably go back there due to space and location. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was our 2nd stay at palisades in 3 bedroom unit. King size bed in master bedroom was totally uncomfortable. There was no support on the edges from where people sit on the bed.

Genuine Hotels.com guest review

The only complaint that we had was that the pool was not heated. The hotel was clean and comfortable, and the front desk clerk even showed us a back entrance into Disney World to avoid all the traffic from the main entrance.

Genuine Hotels.com guest review

Beds and pillow were very uncpmfortable. They need replaced.

Genuine Hotels.com guest review

We loved this hotel! Our family of 5 had a nice three bedroom place for less than the cost of a regular hotel. We were close enough to find shops, restaurants and stores convenient, but far away enough to not feel so busy and crowded. The parks were close as well. We loved having the full kitchen, which saved us tons of money, and allowed us to go to […] the parks at our own leisure. There was also plenty to do there when we weren't at the parks, with the hot tub/pool, movie theater, and game room downstairs. The front desk staff was so helpful and friendly anytime we called on them. We will definitely stay here again! Read more

Genuine Hotels.com guest review

There doesn't seem to be a lot of attention paid to details. We ended up moving to another room after the first night. There were several light bulbs out in the first room, and two out in the second room.

Genuine Hotels.com guest review

The apartment was great as the unit was very large allowing our family to spread out and relax. We booked to be in the area of Disney which is what we were doing the next day and it was only 15 minutes away. Could have cleaned the shower better but overal I would stay again and again.

Genuine Hotels.com guest review

Hotel staff were friendly. Hotel decor was nothing fancy but was large, clean and functional. Setting was pretty and seemed secluded but was fairly close to Disney, grocery stores etc.

Genuine Hotels.com guest review

Its very bad and noisy. WE DON,T RECOMENDED IS VERY BAD..........WE LOST OUR MONEY, WE COULDN'T SLEEP

Genuine Expedia guest review

Continental breakfast was an added bonus. Rooms were clean and well-stocked with linens / kitchen utensils. WiFi would have been extremely helpful, as we have more than one person trying to connect. Could have used a few more hangers. Close to the Walt Disney World Resorts. Twin beds could feel the springs, while king bed was comfortable, but noisy. […] Wonderful place to stay...would highly recommend it. Read more

Genuine Hotels.com guest review

We really liked the location and the staff was friendly. We did have some issues but the staff quickly fixed any issues we had. We loved that the location was very close to everything. Not crazy about the "breakfast" it was more like snacks but all in all we were very happy with the staff the room and the location!!

Genuine Expedia guest review

Resort is well-situated -- on Avalon Road about 500 yards away from the lights and hubbub of route 192. Very quiet tranquil setting yet easy to get to major attractions. My wife and I checked in at night and the front desk person was extremely helpful and friendly. The day staff was just as nice as the night staff. The suite was very clean and spacious […] -- more like an apartment than a hotel room. Very well-maintained and well-appointed. We will recommend it to friends and will definitely stay at Palisades Resort the next time we visit Orlando. Read more

Genuine Expedia guest review

This was our second time staying at this resort and we might stay there again. I was very disappointed we did not have a play pen the first night of our stay. After calling 2 times before our trip to confirm that we had one reserved, they did not come through. That's pretty important when staying with a 1 and 3 year old. I complained to the front office […] and they only offered "I'm sorry." A man approached me while waiting for the elevator and said they just bought the resort 2 hours ago. So maybe with new management we will go back. Read more

Genuine Hotels.com guest review

The hotel itself is nice. The room met my needs but the downside was that master bath had hair on floor which is gross. Shower had mold and looked very dirty. As soon as you walked in the room it smelled like arm pit!! Disgusting! I bought some air freshener to see if it could help with smell but it didn't help. The bed comforter looked like it had'nt […] been washed so i took it off. I literally had to wash sheets before sleeping on them. The televisions in rooms are very small. :/ This room would have been perfect if only it was a lot cleaner. Read more

Genuine Expedia guest review

This is a great hotel. the bed was the only problem, they need to upgrade to a better bed. the hotel was very close to Disney and eating place. would go back

Genuine Expedia guest review

The hotel was nice but not nice at the same time if such a contradiction is possible. The furnishings and the hotel itself seemed nice however upon closer inspection they were not in the best shape. The carpet felt like it had some sort of coating on it that transferred to our feet when we walked on it in our room. The bed in the master bedroom was […] very uncomfortable. The "light" continental breakfast didn't even deserve that term. It was poundcake, bear claws, and that's about it. The rate was good however. You can do better for your money. Read more

Genuine Hotels.com guest review

The parking lot is small and tricky at first (enter on the left!). The condo itself was NICE, very spacious. It was very clean, and had everything we needed. The only downfall was one of the bedrooms did not have a tv, and none of the beds were comfortable. Overall, it was much better than staying in a hotel room, and less expensive for more space.

Genuine Expedia guest review

loved the hotel... the location was off the bronson memorial hwy....close to restaurants and grocery stores...but was very busy early morn and late night......the staff was very friendly.....only thing we really had a problem with was the beds were very uncomfortable....really needed comfortable beds with good pillows....the pillow covers were for standard […] pillows and pillows on the king bed were king and the covers did not cover the pillow ...so had to use towels to cover them..... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This "off the beaten path" resort was certainly pleasant to look at from the outside. It was settled near a patch of "wetlands" that gave it the "old Florida" feeling. The resort was pleasant in many ways, from the simple yet attractive design to the overall clean look. However, there weren't many amenities. There was a relatively empty shop, swimming […] pool, hot tub, and a movie room. But given that we weren't really there much - we were there for Disney, I would hardly associate this as a negative. Our room was large, a 3-bedroom suite overlooking the street. It was quite outside for the most part, even when sitting on the balcony. What was loud were the people upstairs; it seems like they had lead feet. While I don't associate this with the resort's fault, I do feel the rooms are deficient in insulation and could use some. Also, the carpet and the sofa could've used some shampooing. The bed was also squeaking, but livable. Overall, I would rate the resort as "Good" despite my annoyances above. It was certainly nice and quiet, away from the hustle-and-bustle of the tourist-filled Orlando area. I would recommend ... Read more

Genuine Expedia guest review

Very comfortable hotel. There were 3 bed rooms. And appliances also are included in the room. So my family could spent good time in this hotel.

Genuine Expedia guest review

The hotel could use a little updating. Mainly the mattress in the master and the carpet are in need of updating. Other than that our stay was extremely comfortable and worth the price we paid. The location to the attractions and local shopping was fantastic. It was within 20 minutes of Magic Kingdom without all the congestion we've experienced at other […] area resorts. Read more

Genuine Hotels.com guest review

This hotel is perfect for familys. After a long day at Disney or Universal it was really nice to come home to what was really an appartment, traveling with teenagers can be a challange so it was really nice that everyone had their own bedroom. The rooms are clean and comfortable and spacious. The staff was wonderfull. The only issue we had was the noise […] from the road, it usually woke us up about 4am, when I asked to have a room on the pool side (no road) the staff said no problem. I would deffinalty stay here again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We reserved the 3 bedroom and it was almost exactly as shown in the Expedia photos. Room, grounds, and common areas were very nicely decorated and maintained.

Genuine Expedia guest review

This hotel was beautiful, a great value, plenty of room for the family and had everything we needed. One drawback - the bed in the master bedroom was not very comfortable. It was a contemporary platform bed, without box springs, and it just lacked comfort. Everything else was nice. Clean, beautiful, comfortable, with great staff and a heated pool and […] hot tub, movie theater, washer and dryer in room, fully equipped kitchen with even a blender for morning smoothies. There is high-speed Internet in the room, plug-in, no wi-fi, so I could use my laptop but not my iPad. Read more

Genuine Expedia guest review

Great Location. Only about 7 miles from the Disney Parks. Rooms are clean and of decent size. However, the room insulation is terrible. You can hear people running around above you and around you. Also, the parking garage space is very small if you have a big SUV or Minivan. Overall, it's a good deal for the price we paid.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Mattresses need upgrade

Genuine Hotels.com guest review

We got a two-bed room suite. Everything was good except the bed. The king size bed in the main bed room was horrible. It makes loud noises whenever you move a muscle on it. In addition, I personally prefer firm bed due to my old back injury. The King-size bed is awfully soft. The two twin beds in another room are not so bad though.

Genuine Expedia guest review

The beds weren't all that comfortable and often times it seemed that the person working at the desk was covering for someone else that knew the answers to our questions. With that said, it was a beautiful place with lots of space and a very nice layout.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed a week for Disney and its only 10 min from all the Disney parks. The staff was nice and everything was great except 2 things. The bed was uncomfortable after the 3rd night, I started to have back pains the 2nd thing is the parking, it's difficult to park because its all tight and there's cement columns everywhere. But other than that the room […] was perfect. Read more

Genuine Hotels.com guest review

The room, the service and the parking lot. This hotel exceeded my expectations.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Immaculate 2-bedrm apt with plenty of room. minimal breakfast would benefit if cereal boxes were available too. Having a kitchen really helps for those who want more options since a supermarket is a short drive away. the wooden rim of the platform bed is annoying & takes a lot of space in the master bedroom besides being easy to hit our ankles. still […] the resort is nice and relaxing in October. will stay again in future. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very convient with three kids! We loved our stay other than the uncomfortable beds and wood frame around bed. I really hurt my leg after bumping into it in the middle of the night. I would stay there again but hope that maybe they will change the bed situation.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The pool was nice.Quiet. It's on .8miles from HWY 192. Pleasant stay.The fitness room-needs weights.Only Treadmills,Bicycle machines and steppers.Great place for the money. We would stay here again!

Genuine Expedia guest review

Reading the reviews about this place after after I had booked our trip made me nervous, but I had nothing to worry about! It is slightly off the main road, but totally worth it. Many stores and restaurants within 5 minutes. We were upgraded to a 3 bedroom upon check-in. Having the extra room, as opposed to a hotel room, made our family vacation much […] more pleasant. As for the complaints I read about in reviews; we had a room facing the road and the traffic noise was rarely noticeable, the beds were squeaky but comfortable, the staff was great, and our rooms were clean. We found some papers and water bottles under a bed, and the manager sent up housekeeping and we got the entire condo cleaned at no charge. We did not use the housekeeping service otherwise, as it was easy enough to pick up after ourselves. All of the items that we needed to prepare meals were available. Will defilnitely stay here again!!! Read more

Genuine Expedia guest review

I found this hotel to be very comforting and clean. We stayed in a three bedrrom and had plenty of room with seven adults staying. The location is about 15 minutes to the parks but wasnt really an issue. There is not alot of dining close by but its really not that far from all the restaurants on 192. We would definitely stay here again if we have another […] crowd going. The only thing to be cautious of is the parking garage is very tight for any mid to full size vehicle. That really is the only negative i found. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a 2 BR Suite and the room itself was huge and fantastic (except for a weird ledge around the King bed that we kept hitting). But very clean. And when we needed a blender they brought it right away. But no one was at the front desk when we called or went down to check out, the "lounge" is just a room with chairs, no food or drinks on site, and […] it is in a strange location. We were there for a personal tragedy and the room was all we needed, so we were fine. But if you are looking for a "resort" , don't be fooled by the name. In summary, this is great if all you need is a VERY comfortable, large room, and intend to be elsewhere most of the time. Read more

Genuine Hotels.com guest review

The hotel room was roomy and convenient. It was great to have breakfast available. However, the floors and ceilings are thin so you hear a lot of neighbor noise.

Genuine Hotels.com guest review