"Would not " stay in " again."
Close to the airport. Nothing attractive in the immediate area. Linens not clean. Leak in the bathroom from the units above me. WiFi network unacceptable. Breakfast iffy. Would look for an upgrade.Genuine Expedia guest review
Clean and comfortableGenuine Hotels.com guest review
"Do not stay here!"
The keys didn't work the 3 times the had to re key them! Even though the Hotels.com website stated free parking, free breakfast and that there would be no charge until we got there. .. You had to pay a "resort fee" to cover parking (which for 2 nights was over $60!), no breakfast at all, the rooms was very dirty (2 star hotel quality), and they charged […] us 2 days before we got there. ... The staff could barely speak English as well and were very rude! Read moreGenuine Hotels.com guest review
"Great hotel close to the Disney parks"
The staff was very friendly .the hotel was really clean and it's was close to all the theme parks. Highly recommendedGenuine Expedia guest review
to bad could have been nice 3 bedrooms 2 baths master bed had mattress thrown on slats no box spring tumble weed size dust over bed spread. 1 face cloth in 2 baths just felt dirty could not wait to get outGenuine Expedia guest review
"Good location, very new condition"
We had a two-room apartment with kitchen, dining room and living room. Everything was clean and in very good condition. Easy check-in and check-out. Shopping areas cloe with groceries, restaurants, etc. Price was very good for what we receivedGenuine Expedia guest review
"Unexpected and disappointing"
In the middle of nowhere; a converted condo development so no bar, food, service. No cleaning service for our 3 day stay, and paid extra for cleanup upon departure! Bed and bedding terrible. It was roomy and might work for family at Disney all day and night, but not for us.Genuine Hotels.com guest review
"Spacious hidden gem"
This was our second stay at Palisades Resort. It is completely out of the way, very peaceful, but very close to Disney. Check in was quick and easy, the desk staff was friendly and helpful. On my way out later the first night I stopped by the desk to let them know we were missing a remote for the living room TV, they sent someone up immediately. We […] have stayed on Disney property before, and travel times, in our own car from Palisades were comparable if not shorter to get to many locations, for example, It took us about 20 minutes to get to Wilderness Lodge, 15 to Animal Kingdom. The hotel is clean, the rooms are absolutely huge, the balcony is wide and deep. There is plenty of space, and the price is fantastic. It is not new and updated, but I'd rather a clean, spacious, affordable room than something brand new that would kill our budget. If I had a single complaint it would be the bedding, in particular in the master bedroom. When we go back, probably later this year, I'll bring my own comforter. Read moreGenuine Hotels.com guest review
I loveeeee this place!!!! Best place to stay w a group of people!!! It was like a apartment :) loved it!Genuine Hotels.com guest review
"Really nice hotel, has everything!"
Everything was so clean and they provide everything. They are very friendly and it's a place definitely worth coming back for. If you're looking for a place that you can stay for a week to visit the parks you can definitely pick this one. It's only minutes away from Disney and this place is great for the whole family.Genuine Expedia guest review
To keep it simple to say the least...dirty rooms, floors, dirty bedding, no television until second day which was limited to about 5 local channels, and horrible customer service from Jackie. All for a price of over $100.00 a night.Genuine Hotels.com guest review
"Wonderful stay for the money."
Wished we could have stayed longer. The space was an apartment more than enough space.Genuine Hotels.com guest review
"I disapointment of a hotel and surroundings.."
Not even continental breakfast-- wifi that did not work-- two local TV stations and no major network channels of any kind-- not even close to any business situation to do any kind of simple shopping-- groceries-- drinks of any kind-- nice rooms-- lots of space was good-- furniture had to be from the 50/60,s as most was broken to even sit on.. no phone […] service to even call the desk--. Read moreGenuine Expedia guest review
No TV's, no phones, carpets horrendous stains, dirty dishes in the cabinet, no washcloths. Beware, stay away!Genuine Hotels.com guest review
We were very pleasured at this hotel. Excellent service, nice and comfortable suite, 20 min away from Disney parks via Avalon road -429 SR with no traffic at all. The bad thing, the key of the door didn't work even though it was changed twice. I strongly recommend as a good place to stay.Genuine Hotels.com guest review
"Out of the Way Hotel that Should be Better"
Went to visit my son for Thanksgiving weekend. My daughter flew in the day before the rest of family and was given the wrong room [2 bedroom instead of 3 bedroom]. Cable TV was inoperable, wireless internet did not function,clocks were inaccurate or not even plugged in. Upon my arrival the next evening, I requested the correct size suite. Fortunately […] one was available, but was informed internet was only available in lobby and cable tv might not work. Key cards would not work. After going back for new cards, finally was able to get one of three to work after numerous swipes. It was frustrating every time we needed to get back into the room! The rooms were very nice except for the worst mattresses ever. It was a good thing we didn't spend much time in the room, what with no internet and a Cable system basically consisting of one local station, a few Spanish stations, and numerous religious programs. The digital signal was so weak that stations continually dropped out and only 1 of three remotes worked. The staff was apologetic but I don't think there was much they could do. Read moreGenuine Expedia guest review
"Love this place!!"
When I arrived at the resort, it was late at night so it was a bit difficult to find. It's off of a major street then it turns into wilderness within seconds. All of that aside, the hotel staff was very friendly, the 2br suite we had was awesome with a great view of the pool and surrounding areas and it is a stones throw away from the theme parks. I […] hope to stay there very soon, I really enjoyed myself. :) Read moreGenuine Hotels.com guest review
"Nice and close to Disney parks."
This was the perfect location for my family to stay at a reasonable price. My only complaints were the "free internet" didn't work so ran out of data in two days, NASTY CARPET!!! , there was only one channel on the television that came in, uncomfortable beds and sleeper sofa, and plenty of broken things (toilet seat, blinds, kitchen knife, internet). […] Other than that it really was a nice place. We had a blast and were only in the condo to sleep so not too worried about my "complaints" Read moreGenuine Expedia guest review
"Great location near Disney"
This is a great hotel. Our room was nice and spacious, the hotel staff was very friendly. I experienced a few minor issues however, the hotel room size and location just made the experience so perfect. I would definitely recommend this hotel for your Disney Trip!Genuine Hotels.com guest review
"Very disappointing stay"
Meeting friends for the weekend & planned to spend most of our time at the hotel. There was only one towel in each bathroom (no washcloths or hand towels). Tried to call the front desk to ask for more but our phone didn't work. Asked the house keeper (HK) for towels, washcloths, hand towels, & kitchen linens b/c the website says they had "dishtowels, […] sponges, etc." & those weren't in the kitchen. The HK gave me 4 bath towels & said that the laundry service didn't bring washcloths, hand towels or kitchen linens. I had to go to Target to get a sponge, wash cloths, & hand towels. The wifi in the hotel didn't work. I asked at the front desk & was told the signal is weak but should be able to use it. It kept asking for a PW & I was told that there isn't a PW. Never able to connect. The "premium tv channels" as it states on their site ended up being 4 hispanic, some sports & a handful of other channels. There were no kid friendly stations. We had 3 kids with us. The pool heater was broken so the pool was too cold for our kids to swim. The mgr was supposed to call me on Saturday & when I asked about it that night the girl told me the mgr only works M-F. I left my cell # on Sunday at check out & was told he would call me Monday. Still have not heard from him. Would not recommend this property to anyone unless you are ok with not having bare necessities: bath towels, hand towels, wash cloths, kitchen linens, a phone to call the front desk, cable, & wifi! Read moreGenuine Hotels.com guest review
I honestly was excited about staying at this place until I arrived. I should have thought something was wrong when I only saw 4 cars in the lot.The hotel was clean I will give it that. We decided to stay here for a week while we check out the new contract we obtained and were going to work out of the room. We set up office and tried to connect to the […] internet and were told that you had to go to the lobby to log on. We still could not get on. Hence we had to write paper checks for our employees instead of direct deposit. We went to relax and watch tv and the tv in the second bedroom did not work at all and there is no cable tv. I was told by the staff that you have to keep scanning the tv for on air channels and see what pops up. Seeing that we were one of the few guests that were there they could have given us a room closer to the elevator but the room was close to 100 yds away from the elevator. We told them there would be 3 adults staying there. The twin beds were for children. If you put sides on them it would have been a crib. One evening I was greeted by a huge raccoon at the front door and would not let me in. I should have read the reviews before booking. Most of the reviews were complaints I was experiencing. I do see alot of potential here but don't see the effort. Read moreGenuine Expedia guest review
We got such a great deal on this two bedroom suite, that we were a little worried about what we may find upon arrival. However, the gentleman at the front desk was incredibly pleasant as we checked in at 11:00 p.m. and there was even a gift basket awaiting us in the room with two small bottles of wine, cheese and crackers. It was very spacious and clean. […] Our stay was brief so we had no chance to use any of the amenities, but we will certainly be back for another visit. Read moreGenuine Expedia guest review
Their was no cable tv although we asked before we reserved. Telephone was not working and no one came to fix it. Their was only wify in the lobby and not in the rooms.Genuine Expedia guest review
"Great Hotel for the price.Close to Disney."
I would recommend and stay here again.Very clean and close to Disney as well as most of your popular restaurants.Genuine Expedia guest review
"OK for my purpose"
First impression was good, the attendant at the desk was pleasant and eager to make our stay great. Arrived at the spacious condo to find plates and cheese doodles on the floor by the door. Also, through was stained and appeared dirty and un vacuumed. Front desk brought a vacuum and waived the resort fee for my troubles. The beds were very worn/sunken […] in, it was explained that they were being replaced. There was no milk available with the breakfast. there was no coffee pot and no hairdryer, although the fixtures wete there. We got a room with fireworks view, however the trees obstructed our view. My overall feeling is that this hotel will eventually be great, I would most likely try again in a year or so, but would not recommend at this point. Read moreGenuine Expedia guest review
other than the kid run above our room the over all stay and service was good.Genuine Hotels.com guest review
"good for price!"
The hotel was an awesome find but when we checked in there was no cable or internet. Also we had no toilet paper for the first day and the continental breakfast was pretty much limited to cinnamon raisin bagels and banana nut muffins. The staff all seemed new.Genuine Hotels.com guest review
If going to Orlando for any theme park and just need a great place to rest, this is the place. Would definitely use this resort again.Genuine Hotels.com guest review
"Great place to stay"
Pallisades Resort was a great place yo stay. Rooms were very clean and spacious. Rooms had essentials. Will definetly stay here again.Genuine Hotels.com guest review
Is located near WDW in a very private and quite place.Genuine Hotels.com guest review
breakfast was horrible. should not be said provided. it was only coffee, juice and frozen bread.Genuine Expedia guest review
"Great hotel for big Parties"
We had to wait an hour for our room to get ready but once we saw it we were pleased. The carpet was a little dirty but overall alot of space. But I would stay there again. The Male staff was nice.Genuine Expedia guest review
Hotel in very good condition, big rooms and very clean, like others says the bed could be betterGenuine Expedia guest review
Very nice staff!!!Genuine Hotels.com guest review
One year ago this place was excellent. This year it was ok. Carpets were most disappointing. There is a new owner so hopefully things will get better. Should not take much to make this a very nice place. Things to do there....swim, sauna, treadmill, movie theater or just sit on the couch and watch the big screen.Genuine Expedia guest review
"Definitely a Family Place"
The outside of the hotel is deceiving, however, once you are inside it is very nice. The staff is friendly and helpful.Genuine Expedia guest review
The hotel was very nice - we changed rooms from a 2 bedroom to a 3 bedroom the first night we were there. We had a few problems because of the fact that we changed rooms and they didn't have time to do a check through of the room they moved us to. They were very prompt in fixing the problems that we had.Genuine Expedia guest review
"Good for the Fam"
The hotel was beautiful, nicely kept. The breakfast was light continental, with only apples, oranges and packaged breads. I would have liked at least some boiled eggs or yogurt. The security was...odd. Youcould walk in and go right up the elevator without even going into the lobby. It seems like you should have at least have to use your key card to […] go in the elevator. The same was said for the entering the parking garage, you could enter without a key card. They say 24 hour surviellance but I don't know how. Read moreGenuine Expedia guest review
"Nice for family of five!"
With three kids it is always hard to find somewhere to stay that can accommodate us without scrunching on top of us. This place was perfect! We stayed in a very large two bedroom with pullout sofa in the living room so everyone had their own bed. The rooms were enormous, the full size kitchen was great and the balcony overlooked lush tropical foliage […] and pool area. Everything was very clean. We will definitely stay here again next time we go to Orlando! Read moreGenuine Hotels.com guest review
The hotel waa super spacious. Super clean and for the price and the free breakfast it was great! Will definetly stay againGenuine Expedia guest review
"On 2nd thought"
The condo was of ample size, but the beds were terrible. You could not even sit down on the bed without making some type of noise, and not good to sleep on. There was no insulation / sound barrier between the floors; we heard every noise (kids running in the halls) and even a downstairs neighbors phone conversation while shut in our condo. There was […] no housekeeping service, it was $5 /day to have the trash removed & towels changed. We found this tidbit out upon check-in. There was a washer & dryer in our unit so that was a plus. the on site movie theater was out of order the entire week we were there & the wifi was only working in the lobby. Read moreGenuine Expedia guest review
"Loved the Hotel, but service was bad"
We had lots of room and the location was close to Disney. Loved having covered parking... However; toilet in extra bathroom was torn up and it took 2 days to get it fixed. We had to take out the trash from the previous occupants, We called the front desk to tell the that the room was not cleaned good after the last occupants and he told us that we would […] have to take out the trash because no one was there to take it out. So we did and they promised to come in and give us a light cleaning the next day for no charge. That was nice of them, only they never did it. I called and told them that no cleaning had taken place so they promised a complete cleaning the next day, well we got a light cleaning. I called to tell them that the complete cleaning was not done and they informed me that I leaving the next day. But over all we had lots of room. We had the 3 bedroom platinum. It was a little hectic to begin with, when we only had one toilet working. We did not spend any time in the room except at night, or I would have probably demanded the problems get fixed immediately.. And I would probably go back there due to space and location. Read moreGenuine Hotels.com guest review
"Nice place, but noisy...."
The hotel is not set off the road very far, so if your room is in the front as ours was, you will hear all the traffic including garbage trucks, cement trucks, busses, motorcycles etc. It's very noisy. Also, the master bed is so hard. Overall, a nice place, just ask for a room in the back and you should be good. :)Genuine Expedia guest review
"Great family resort.....with proper management"
The resort is actually wonderful, but it had a very few staff to take care of the guests. The business center has a computer that requires you to pay to use or print, and it was very slow to cost you more money. The first room that we were given was still very dirty, but they upgraded us. Then the TV remote did not work in the livingroom, and there […] was no coffee.....they brought both up to our room, but the only coffee they had was decaf......no regular. The next morning as we were getting ready for the day......there was no hair dryers in either bathroom. I was told they are changing Management Company and that is why the sitution is as it is!!!! It was truly a great hotel and could be a really nice place to stay once they get the current situation under control. One more thing, the mattresses are a very low quality!!! Read moreGenuine Expedia guest review
"Can't wait to stay again"
We had 5 family members stay in the 4th Floor Platinum 3 Bedroom Suite March 8 - 11, 2013. We were very pleasantly surprised at the size of the suite. The layout of the suite gave everyone privacy. We usually use wipes to clean every place we go. Everything was so clean except the carpet between the kitchen and the living room. We did show the carpet […] to Mary who was very gracious and apologetic and very friendly. (Thank you Mary for the conversation also.) The only other problem was the king bed. It was very noisy. You could not move on the bed without it making a lot of noise. The other beds were very comfortable. All of the staff members were very nice and helpful. The washer and dryer was a nice convenience. The view from the dining room was awesome. We understand that there will be a new owner and if they replace the king bed and make sure all of the carpets are clean, we can rate the resort all 5s. We would definitely stay at this resort again. We are looking forward to our next stay. Read moreGenuine Expedia guest review
This was our 2nd stay at palisades in 3 bedroom unit. King size bed in master bedroom was totally uncomfortable. There was no support on the edges from where people sit on the bed.Genuine Hotels.com guest review
The hotel is centrally located in the Disney area. The staff were very accomodating with all our needs and very p[rofessional. The master bed needs help and the pool shoild be more accessible for older residents. You have to go to the very end of the hotel to get into the pool and the pool is not heated, there is that ability but it is not used. The […] breakfast is average and the workout room is ok. Did not use the cinema. Overall I would come back to this resort. Paul Read moreGenuine Expedia guest review
"Can't beat the price"
The only complaint that we had was that the pool was not heated. The hotel was clean and comfortable, and the front desk clerk even showed us a back entrance into Disney World to avoid all the traffic from the main entrance.Genuine Hotels.com guest review
Beds and pillow were very uncpmfortable. They need replaced.Genuine Hotels.com guest review
Great location, off the beaten path but a short distance to everything you may need as far as food, grocery, entertainment etc.Genuine Expedia guest review
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