My group and I stayed at the grand for a weekend getaway. We had a nice time. First the bad: The rooms were smaller and the pillows were awful and it didn't seem like cleanliness was a top priority, but it wasn't filthy or anything. The bed was just ok and the linens were cheap. The shower head in the bathroom was terrible! The good: the hotel overall […] felt clean. The pool was very nice and on Saturday afternoons it becomes adult only and it's a fun pool party. The staff is also very nice! The casino: the dealers are nice and willing to teach when they can. The casino felt clean, although they do allow smoking. The table mins were around $5, even on the weekend. The breakfast buffet is just so so, but the steak and shake is fantastic! Overall, we'll probably stay there again when we return to biloxi Read moreGenuine Hotels.com guest review
"Bit of a let down"
Less than impressive for what was paid. Harrahs casino is nice, and the shops and restaurants/bars are nice as well...The pool was pretty nice, but I didn't realize it was the Hard Rock - a DJ was pumping out music from around 2pm until well after 6pm. Not a big deal but something others may like to know. On to the room...I understand that staying over […] weekend dates usually results in higher rates but the hotel was disappointing for $200/night. First, the room was a little outdated despite renovations being completed in early 2014. The sheets felt dry and stiff, the lamps were missing light bulbs, the thermostat must have been from 1980, and there was no writing desk (I know that seems like a frivolous complaint, I simply like to write about experiences from hotel desks I've stayed at). In addition, the bath tub was a huge let down. It leaked incessantly, no matter how much I toyed with the knobs. The overflow pipe was set about midway up the tub, so at the most, I was only able to submerge about 5-6 inches in water. Again, I don't like complaining, and usually wouldn't, but for $200 a night I expected more than what I received. Read moreGenuine Hotels.com guest review
"Not family friendly"
This is no longer the Grand Casino Hotel. It was bought by Harrah's and is NOT family friendly! They implemented new rules the week that we stayed and the pool closes at 8:00pm on weekdays and 4:00 pm on Saturdays to everyone under 21. They made all of the families with children leave and brought in a DJ to cater to the singles. This was NO WHERE on […] the info when booking, otherwise, we would have stayed elsewhere. Read moreGenuine Hotels.com guest review
no free wifi and only a few channels on tv...if your just going for the casino or the beach it's fine...but not to stay inside all day...rooms were great and spaciousGenuine Hotels.com guest review
"Nice pool with cabana"
The pool was really nice. Friendly staff and the restaurants were great.Genuine Hotels.com guest review
Great service from the bell hops to the service staff the bar tenders waiters everything was great. We even had some noisy neighbors they quickly took care of great place to stay with great views of the Gulf and poolGenuine Hotels.com guest review
"Great Room, Great Price, Great View"
Everything was GRAND!! Just never thought I could afford to stay in such a luxury place and so glad it wa available...made my trip much more enjoyable....spent time in the Casino and enjoyed that as wellGenuine Hotels.com guest review
My wife and I decided at the last minute to travel to Biloxi to celebrate our anniversary. The Grand offered the best rate, and we were NOT disappointed. The hotel was great in all important issues, with courteous staff and great amenities. We WILL come again.Genuine Hotels.com guest review
GreAt hotelGenuine Hotels.com guest review
"WiFi is how much?????"
Older hotel with fairly new paint , carpet, and furnishings. No suitable place to set up laptop in room. Fee to use incredibly slow WiFi in room was $12 per day. Seriously Harrah's???? Looked at land line in room, local calls were $1 each too. Join the 21st century guys!!!Genuine Hotels.com guest review
Nice hotel, very clean. Front staff was a bit unfriendly, but the room was gorgeous and very clean. Would stay here again.Genuine Hotels.com guest review
Alright for the price. I stayed for three days, if I had it to do over again I would have found a better place.Genuine Hotels.com guest review
Only problem we had the whole trip was our room took 5 to 10 min for the hot water to warm up but the rooms were nice and so were the hotel staffGenuine Hotels.com guest review
It was nice,,,,but they did not offer any incentives as far as casino. I paid almost 400 dollars for 2 nights, and did not receive one incentive. (Not even a breakfast) Was sort of surprised. Probably will not stay againGenuine Hotels.com guest review
Hotel was old and very cold. Roomat first glance appeared to be clean. Desk table still had glass residue left on it and we had a stain on the sheets. I not picky but my wife is. She loves Hotel impossible. She looks for everything.Genuine Hotels.com guest review
This was a great place to stay. I would definitely go back. Great people, great room, great price. The pool looked beautiful. I don't gamble since the table limits are too high for me. (I stopped when the $2 tables went away.) So, my rating is for the hotel itself.Genuine Hotels.com guest review
Beautiful hotel, with nice pool, and beds!Genuine Hotels.com guest review
"Very central location"
When we arrived we discovered that Harrah's was now the owner. The accommodations were great, the bed comfortable and the cleaning staff did a wonderful job. All employees were professional and friendly in both the hotel and the casino. Will be back!Genuine Hotels.com guest review
Very NiceGenuine Hotels.com guest review
"good place for the money"
We stayed here but can't wait to see updated hotel. Casino was a bit small, but it's supposed to be updated and slots and tables will be added.Genuine Hotels.com guest review
It was good! Free wifi would be even better. Not much to offer with their cable TV. They could improve these two things.Genuine Hotels.com guest review
Very good everything. I have a good time and I came back next time.Genuine Hotels.com guest review
Bathroom could have been more luxury. (Bathtub)Genuine Hotels.com guest review
The hotel was ok, the thing that bothered us was all the little added fee's. I booked online and my girlfriend arrived before me. She didnt have any problems checking in as long as she gave them $50.00, WiFi was $12 a day. Mcdonalds has it free. Refridge was $10 and on and on. I'll stay else where next time.Genuine Hotels.com guest review
Hotel was great! It just was "renamed" to Harrah's! Which was a little confusing when tried to locate it! Only complained is that the "casino" needs an update on its machines..... We then went to Margaritaville's Casino.Genuine Hotels.com guest review
Hotel is older and appears dingy. The bed was extremely comfortable, but other than that it was an old room. Furniture was stained, there was mold growing in areas of the bathroom. There were only basic TV. Channels- less than 10. I was disappointed after seeing such a high star rating I expected more.Genuine Hotels.com guest review
Very nice hotel stay but wish the casino was larger.Genuine Hotels.com guest review
My first stay at this hotel-- one word sums it up--- EXCELLENT! It is actually HARRAH'S , located right on the Gulf coast. I really enjoyed my stay.Genuine Hotels.com guest review
the bed need to be replace the room rate was good good location and nice roomGenuine Hotels.com guest review
"20th Anniversary Trip"
For a Memorial Day weekend the staff was definately on their "A" game. Everything was well above average. Was definately worth the money. Glad we booked early to avoid the holiday rates. Was a perfect fit for my wife and I to enjoy a weekend away without the kids.Genuine Hotels.com guest review
"Very clean, friendly staff"
The bed was like sleeping in a cloud! We had a wonderful time and I would recommend making reservations at the in-hotel restaurant ahead of time.Genuine Hotels.com guest review
The stay was greatGenuine Hotels.com guest review
upon arrival, they assistant manager told us even though we PAID for the price of a KING bed we were not gaurunteed it. Her exact words were" it is more of a request, not a reserve". I was highly disappointed. Instead of having a king bed for me and my husband we got two queen beds. The room was not the greatest, outdated. when i walked into the bathroom, […] there was toliet paper in the toliet. The Beds were rock hard. and to top it off instead of having a private room it was a conjoining room where we could hear everything on the other side and vise versa. Although the rate was good, there was nothing at the hotel. No night life, only 1 bar that was not very big. Casino was small. Although they were under "construction" because they were transforming to "harrah's" Still highly disappointed. Will not go back at all. Previously stayed at the IP and id rather pay more money to be better taken care of as a guest!! Read moreGenuine Hotels.com guest review
Internet showed us a different room than what we received. Never again. Casino changed name to Harrah as and did not tell us, drove for hours trying to find the place.Genuine Hotels.com guest review
Hotel making transition from Grand to Harrahs so the service was not up to par. But it was still good overall.Genuine Hotels.com guest review
"Decent rooms for the price"
Check in was fairly smooth. There wasn't much signage from the road, and it was a bit confusing. Part of the reason is because they are in the process of doing a name change over to a Harra's property. The bar right outside the front desk was still being converted so it opened late in the day (Thursday off the Memorial Day Weekend). The food at the […] Buffett was actually pretty good. The price was as expected. Valet parking, was difficult to get in to as it is on the 3rd floor of the parking garage. If you intend to use Valet, keep your eyes open as signs ar just not that good. Magnolia bar outside the fine dining restaurant was nice. Decent selection of bourbon and they had 4 craft beers on tap. Prices were actually good in there. Read moreGenuine Hotels.com guest review
The hotel is ok but I wouldn't choose to stay againGenuine Hotels.com guest review
I enjoyed this hotel so much. We stayed 1 night and were upgraded to a suite upon check in. Having the hot tub inside our room was a plus. Our room was clean. We visited Biloxi in great weather for Jazz in the Pass. The pool was so nice and bartender made great, inexpensive drinks.Genuine Hotels.com guest review
"Very nice & excellent $$$"
The stay was great!Genuine Hotels.com guest review
the buffet dinner layout is incredibleGenuine Hotels.com guest review
Overall the hotel stay was great. The room was clean and comfortable. I would recommend it to anyone visiting the area.Genuine Hotels.com guest review
"Very good hotel but"
The room had very strong bleach smell. Thank you for nice cleaning but that was too much.Genuine Hotels.com guest review
The best part of this hotel is the POOL. The entire casino is under construction - which did not effect us too much - but if I would have paid the full $533 - i would have been HIGHLY disappointed. But thankfully - We were able to get a GREAT rate from Hotel.com.Genuine Hotels.com guest review
Stay was good except for the air conditioning not working and front desk said there was nothing they could do because its was purchased through third party being hotels.com other than that it was nice but very upseting about hotel front deskGenuine Hotels.com guest review
Next door room played loud TV til1am. Then doors were slammed at 6am. Got very little sleep. No lotion and only one bar of soap for both sink and bath. Bathtub water handle was in pieces.No cups for coffee maker. Hall carpets were stained at almost every room door. At least the bed was comfortable. So if you book online and get a reduced rate expect […] to be put into the noisiest room there. Read moreGenuine Hotels.com guest review
Fantastic hotel!!! Can't wait to go backGenuine Hotels.com guest review
This is the best value I have ever had with Hotels.com. The room and service was perfect and I couldn't ask for any better esp for the price.Genuine Hotels.com guest review
I arrived a day early on a busy weekend. The. Management worked it out for me and was very calm, kind, and generous. Thank you! Bravo..for making my stay with my daughters memorable. There was contruction going on. I imagine it will be much nicer ehen complete. Good location, view of gulf. Visit Ocean Side..small town over bridge.Genuine Hotels.com guest review
"Good for the $"
The front desk was friendly and helpful. The room I was assigned was refurnished which was nice. Don't use their WiFi. It is $12 per day per device. I ended up buying it because my Verizon hotspot app on my smartphone was not getting good reception. Their WiFi was very slow for $12. I would only recommend this hotel if u need an inexpensive place to […] stay in route to somewhere else. I did not go to casino or eat there. The hotel is old and breakfast was not included. It may be better to look for a hotel that offers free WiFi and free breakfast. That is really today's standard for hotels. Read moreGenuine Hotels.com guest review
Hotel is renovating, but not a problem as the entire staff was so friendly and helpful. Room was clean and comfortable. Buffet was delicious and very reasonably priced. Casino was fun and service again was excellent-thanks!Genuine Hotels.com guest review
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