All hotels in Montevrain, France
1 room, 2 adults
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21 Avenue Des Fresnes, Montevrain, Seine-et-Marne, 77144, France, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 1,402 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    3.7

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Bad experience staying in the hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
It's a bad experience staying in the hotel even just 1 night. The hotel looks clean and neat (at least doesn't look too old) in its photos, so I was only expecting a clean room with basic needs with its room rate. However, the internal of the hotel is in fact old and out of proper maintenance. The main problem occurred when we open our room door, the lights cannot be turned on even we pressed all the sockets close to room entrance. So we brought all our luggages down to the lobby and seek help. We were asked to go back to the room, and someone will come to assist. We backed to our room without lighting and waited for 20 mins, the switch for room lighting is actually installed near the bed which isn't close to the entrance. I never stay in a hotel that have to find the right switches in the darkness. Moreover, the main lighting of the bedroom was actually not working, the staff said he will fix it the next day. It means we have to stay in the dark room with only 1 reading light on for the stay. The worst thing appeared in the morning next day. A staff (probably who do room cleaning) just open our room door, WITHOUT any knocking or asking!!! How can this happen? After she recognised we were inside, she closed the door without any apologise.
Genuine Hotels.com guest review
1 night romance trip Jun 2, 2015
A Traveler
AS
4.0 / 5Excellent
"Paris Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
really enjoyed our stay, hotel was in a great location not too far from the parks. Hotel rooms need a bit of repair but clean. Hotel needs to add more shuttles coaches from the parks back to the hotel on the night. Bus carries 54 people but we had 70 on the last pick up.
Genuine Hotels.com guest review
3 night family trip May 25, 2015
A Traveler
GB
3.0 / 5Good
"Disneyland Paris 2015 trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Primary reason for staying in this hotel was to have a 4 day trip to Disneyland paris. The apartment was well placed from Disneyland and comfortable to stay into. The rooms were cosy and the beds were comfortable. Had a good well equipped kitchen. The hotel had a very good shuttle service option which we took for 2 days. One thing to say here is that the reception staff in evening told us that the kids do not need to pay for the service and adult was 2 eur return but the morning staff thought otherwise and charged for the kids (6 and 11 yr) as well. There were few hiccups as when we arrived there was no water supply in the apartment. But the hotel staff was quick to react and we had the water supply back in few hours. It did not matter as we went to the Disneyland park in the mean time. On the 3rd night of our stay unfortunately there was a power cut and there was no electricity till almost midnight. The hotel staff told us that it was because of the new construction happening across the street and somebody had cutoff the supply by mistake. This had a impact on our frozen food and it was unusable the next day. Apart from these two incidents the stay was enjoyable. I would still recommend this hotel/apartment if you are visiting to Disneyland. Its USP is the location and the shuttle service frequency. Would definitely book again.
Genuine Hotels.com guest review
3 night family trip May 26, 2015
Yogesh
GB
5.0 / 5Outstanding
"Lovely hotel and service brilliant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel, would stay again - shuttle was free to Disney park and shopping centre. On top very frequent, every 20 mins.
Genuine Hotels.com guest review
5 night family trip May 24, 2015
Sarah
GB
2.0 / 5Fair
"My experience of staying in Park & Suits, Paris di"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
The check staff was not well behaved and showed no respect for if could not speak French. I was disappointed with the hotel overall. Rooms was too small, bathroom were not well placed, towels were not changed and had to use the same towels for the three days.
Genuine Hotels.com guest review
3 night family trip May 25, 2015
Prakash
IN
4.0 / 5Excellent
"Solid 4* hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We had a very nice stay at Park & Suites. Very comfortable room, with a large living room and kitchen area as well as a balcony which was unexpected! The only negative with the room was that our "double" bed was simply two twins pushed together. Hotel staff were very friendly and available 24/7. However, the hotel really isn't within walking distance of the Disney Parks. There isn't a direct pedestrian route and it took us (young couple, no kids) about 40 minutes to reach the park entrance. There is a great shuttle service that runs from the hotel to the parks every 30 minutes for a charge of 2 euros per person per day (although the driver never looked at our receipt..). It takes about 10 minutes via shuttle to get to Disney. The shuttle will also stop at the nearby shopping center which is the only place to buy groceries if you want to use the kitchenette. Overall we had a great stay, Park & Suites was very nice to come back to after a long day at the parks!
Genuine Hotels.com guest review
4 night romance trip Apr 16, 2015
A Traveler
GB
3.0 / 5Good
"good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
heater was not working in room. Room wasn't cleaned sufficiently everyday. Overall the stay was good.
Genuine Hotels.com guest review
4 night romance trip Apr 7, 2015
Kreason
ZA
3.0 / 5Good
"Large rooms near Disneyland"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel itself was pretty much as expected. The best thing was the amount of space - a separate bedroom and a sofa bed, ideal for a family for one night. The kitchen area was ok though we didn't need it - it would have been improved if there had been some coffee available to use in the coffee machine! The worst part was that when trying to check-in the hotel couldn't find / didn't recognise my reservation. Although they fixed this it tool a long time and I could have done without the extra long wait. On the plu side, breakfast - on offer on the day - was good.
Genuine Hotels.com guest review
1 night family trip Apr 7, 2015
A Traveler
GB
3.0 / 5Good
"Good location, poor service."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Arrived evening and waited 30 mins before checked in. Hotel was fully booked and there were Lots of angry customers with no rooms avail and only one member of staff to deal with it all. Waited a further hour to get a ticket printed off. Very good breakfast though. Would prob try a different hotel next time.
Genuine Hotels.com guest review
2 night family trip Apr 7, 2015
A Traveler
GB
3.0 / 5Good
"Needs some TLC."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel has a great room layout if you need a more than just a bedroom. This hotel offered a kitchen, diningroom and a small living room with a pullout bed. The room was ok....clean but showing wear and tear. The heat did not work but there was an addtiinal radiator in the room and extra quilts if required. The issue with this however was that the hotel had signs in the elevator warning of the unfixible issue of the heat. I read the same on the topic in other reviews but figured it must be fixed my now. As of March 2015 it has not. Good news is they are renovating the rooms. There was also a bus to disney for 2 euro. The issue there was the bus does not drop off or pick up at a station. It's directly at the disney village in the traffic circle. So you don't really know if the bus has been there or the random crowd is waiting for your bus or something else. The bus was not punctual either. Parking was free not the advertised 10 EUR.
Genuine Hotels.com guest review
2 night family trip Mar 21, 2015
Ramsey
IE
5.0 / 5Outstanding
"Top Star5"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Joy the stay.excellent job
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
A Traveler
GB
4.0 / 5Excellent
"our hotel for visiting disneyland paris"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we loved the place we called home for four days, a few thing missing but it didn't spoil our stay ie only three dining chairs for four of us, two pillows for four of us (corrected after day two), nothing major overall we loved it :)
Genuine Hotels.com guest review
1 night family trip Feb 18, 2015
marie
GB
1.0 / 5Poor
"Dear Oh Dear"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
53 mins to check in No heating in room No shuttle bus on New Years Eve , yet it was promised Complained to General Manager twice and he has failed to acknowledge emails
Genuine Hotels.com guest review
3 night family trip Dec 29, 2014
Philip
GB
1.0 / 5Poor
"Close to disneyland"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
stayed 4 nights (30th dec - 3 jan). heating was broken for the duration. Moved rooms but still no heating.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
IE
4.0 / 5Excellent
"Nice hotel, near Disneyland."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed 2 days at end of December. Hotel is good but we had two problems 1) room heating was not working, so the hotel provided an electric oil-filled radiator, and 2) bathroom drains were smelly. Breakfast is quite good and so was the shuttle bus service to nearby Disneyland.
Genuine Expedia guest review
Other trip Jan 4, 2015
Tony
GB
2.0 / 5Fair
"Inconvenient without a car"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Inconvenient place for the traveler without a car. # The shuttle bus arrives at the Disneyland, but we need to go through the security check(only security check, no need to enter the Disneyland itself), and the place is very difficult to understand. (Outside the gate next to IMAX Theatre) # The hotel is quite large, but a little bit old. The hot water was not sometimes available during our stay, and the draining is easily stuck. # No restaurant is at the hotel, except a breakfast buffet. Lunch and dinner can be ordered at the small bar next to the reception, but only 2 choices(Italian and Sushi). The hotel aims the person for longer stay, and small kitchen is provided. However, supermarket is so far, and cannot be reached without a car. # The staffs are quite friendly and good, but the number is extremely small compared to the amount of person, and the staffs could not deal with the complaints Overall, the hotel is not recommended for the person without a car. Some other options should be in consideration.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel close to Disney and val de Europe."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First time at hotel very pleasant staff .we arrived late evening and the hotel was waiting on us.coming.told us that the snack bar was open .and if we needed anything just ask.
Genuine Expedia guest review
Other trip Dec 29, 2014
albert
GB
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was very surprised at how nice it was seen as thou we paid next to nothing to stay here
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
GB
4.0 / 5Excellent
"Great for the money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
No real issues at all - the beds are very comfy. Just what you need after a long day at Disney. Could have been done with a Disney shuttle bus timetable at the stop as they're only every hour or so and we leaned that the hard way. But all in all it was totally fine and I'd stay here again
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel - ideal for disney breaks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My partner and I stayed here for 3 nights whilst visiting disneyland paris. The hotel offers a free shuttle to and from disney many times a day which we used constantly. The staff at the hotel were great and could not do enough for us. We had an apartment which was a great size, clean and very comfortable. We would definately stay here again.
Genuine Expedia guest review
Other trip Nov 27, 2014
hayley
GB
2.0 / 5Fair
"Nice reception!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Reception is about the only acceptable part of this hotel. It's a shame. You can see it's potential but lousy management and maintenance skills has let this drop to poor standards. Dirty hallways on way to finding room. En-suite really smelly - no regular cleaning fluid down the drains. Toilet roll holder hanging off wall and shower leaking at base. Room had the presence of a suite with a kitchen in the corner. More care was taken with providing a dish washer tablet than basics like tea and coffee. The biggest concern was a live electric socket hanging off the wall in the kitchen and to match that, one of the bedroom lights had been pulled off the wall with live cables fully on view! Their way of providing a double bed is to push two single beds together.
Genuine Expedia guest review
Other trip Nov 20, 2014
Alan
GB
5.0 / 5Outstanding
"Excellent for Disneyland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We spent 3 nights here so that we could visit Disneyland. Great hotel for this. Hotel provides a shuttle bus which takes you to Disneyland or shopping centre throughout the day. Our only problem was finding the bus to get to the hotel once we arrived at Disneyland train stn. We eventually found out that we had to enter Disney village and exit it at the other end, where the shuttle bus picks you up at a roundabout. Not a problem once we knew where to go. The hotel serves a lovely breakfast buffet, and we just ate in the Disney village during the day. The restaurants are expensive however there are sandwich bars and a McDonald's where you can get food at reasonable rates about 8 euros per head. Just get your basics such as tea, coffee, milk, bread and spreads for snacks in the hotel as there is no food apart from breakfast. There is some good pizza / pasta delivery. Leaflets at the front desk. Apartment was clean and comfortable. Good choice of hotel.
Genuine Expedia guest review
Other trip Nov 16, 2014
aud
GB
4.0 / 5Excellent
"Lovely hotel, great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoyed our stay in this hotel! Great location for disney land and the free coach is perfect, just 10mins to disney then if you want it direct trains to Paris in about 30mins. Lovely staff, very helpful. Rooms comfortable and very clean. Couldn't really fault! Just the lack of English channels on the TV. Also nice shopping centre and outlet village in val d'europe, worth a visit!
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
GB
2.0 / 5Fair
"An OK stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Dial missing from microwave plus cooker hob. No kettle in kitchinette. Noisy neighbours (obviously a one-off). Dishwasher tablets provided - but inadequate/insufficient cereal bowls. Very clean.
Genuine Hotels.com guest review
4 night family trip Oct 29, 2014
Andrew
GB
5.0 / 5Outstanding
"Halloween stay 2014"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for my girlfriend now fiancé birthday and I was extremely happy with this hotel all staff were brilliant apart from one femal on reception. Male staff couldn't be more helpful. Brilliant free coach service to parks and train stations and amazing rooms. We even got a free upgrade off the brilliant male receptionist (long blonde hair) would stay again 5 star
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
GB
3.0 / 5Good
"Guest Review - Oct. 2014"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Directions to Hotel not very clear. Paid for breakfast for five mornings in advance, 3 out of 5 was asked need to pay? Not able to /have pour little milk for tea unless you use a bowl full from the urn. Short staffed in Breakfast area led to queues of people waiting to be seated. Tickets for Disneyland ran out at Reception desk due to Weekend, should anticipate this. Corridor walls messy with scuff marks. Carpets in corridors dirty/stained too. Unpleasant smell in room. Only one of two lifts working. Toilet door lock broken in downstairs Mens led to husband being locked in until staff member called.
Genuine Hotels.com guest review
5 night family trip Oct 24, 2014
A Traveler
GB
1.0 / 5Poor
"Poor Poor Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
When we arrived to check in,we were told we had to pay city tax which was not explained at the time of booking,275 euro plus 13.44 for tax,strange the Eiffel tower was 28 miles away from the hotel,for that price the breakfeast should have been included as well.The dirt and smell off the carpet as we walked towards the lift.In the room the walls had marks and was also cracked,the sidelamp was broken,the mattress was sunken on both sides of the bed,no restaurant in the hotel,the shop was 10 min walk but only sold bread and water,the only good thing about the stay was the shuttle bus to Disney park,i would not recommend this hotel for a family or anybody for that matter
Genuine Hotels.com guest review
2 night family trip Oct 29, 2014
Jason
IE
2.0 / 5Fair
"needs fixing"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
Bath was broken and shower leaked awful
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
alan
GB
4.0 / 5Excellent
"Good alternative to Disney hotels"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location, very Good breakfast. Bathroom could Do with update. Shower was not of 4 star quality. Neverthe less still Good value for money
Genuine Hotels.com guest review
2 night family trip Oct 29, 2014
Nicolai
IE
4.0 / 5Excellent
"Good hotel, very close to Disney (10 min) by bus."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Really friendly helpful and staff. Went there with 3 kid for half term and was a little apprehensive after some of the reviews. In fact the hotel was really good with plenty of food for breakfast and a regular service to Disneyland. This was my first time abroad with the kids by myself and I found the whole process really easy. Credit for this goes to all the people who I met along the way who were very helpful.
Genuine Expedia guest review
Other trip Nov 2, 2014
N
GB
4.0 / 5Excellent
"Good for Euro Disney."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel's locaton and it's exxcellent shuttle bus service make it a great place to stay if you are visiting Euro Disney. Hotel is Child friendly in terms of room fascilities and breakfast buffet has a good selection of food which is frequently refreshed. The lack of a restaurant is however a downside. Parking is close,though quite congested.
Genuine Expedia guest review
Other trip Nov 1, 2014
Grandad
GB
5.0 / 5Outstanding
"Shockingly HUGE suite!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the most basic room that we could find at this hotel (double studio-promo rate) and we could not have been happier or more shocked by this hotel. The front desk agent was very nice and the lobby was quite luxurious, and the breakfast area was huge. Considering the price was so low we were not surprised when we were directed to a room on the lowest level, down a somewhat basement-y hallway to the end where our room was. Inside our room was the shock - it was the size of a small apartment, with a separate tub and shower, as well as a full kitchen and living room, and a closet and wardrobes for clothing. We could have stayed comfortably for a week! It even had a sliding patio door that walked out to a little yard with a hedge. Very beautiful. The bed was very comfortable and the (included) breakfast was EXTENSIVE. The only thing was our train was at 6:50 and the shuttle didn't start running to DLP and the train station until 7am so we had to take a 20 euro cab ride. No biggie. Highly recommend!
Genuine Expedia guest review
Other trip Oct 21, 2014
Ashley
CA
4.0 / 5Excellent
"Perfect for what we needed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We needed a hotel close to Disney and that had shuttle . This hotel was clean modern and close to Disney. We were upgraded at check in, room was lovely. Clean and modern, free shuttle to Disney was great and always on time. For the money we paid we were very happy.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Amazing hotel for the price
Genuine Hotels.com guest review
3 night family trip Sep 28, 2014
A Traveler
GB
4.0 / 5Excellent
"A great choice for Disneyland"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a clean, well-priced hotel, very handy to Disneyland. Staff are pleasant and helpful and the rooms are comfortable. If you are seeking luxury then look elsewhere but for nice accommodation while you visit the Disney parks you cannot do better than this hotel. The shuttle bus to Val D'Europe and Disneyland is punctual and an invaluable bonus for guests.
Genuine Expedia guest review
Other trip Sep 23, 2014
Craig
AU
3.0 / 5Good
"Hotel was good for disneyland."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
There was always a long wait at reception throughout the day but the staff were quite helpful and the shuttle bus was always on time. There was an issue with the cleaning in my room as i was told that they did not sweep the floors in the room i stayed in so i had to do it myself. This was very disappointing as i was not told about this until i realised that my room was not being cleaned throughly.
Genuine Expedia guest review
Other trip Sep 23, 2014
Cherry
GB
3.0 / 5Good
"Nice hotel, alternative to Disney"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice, and accommodates basic needs and comfortable beds. However, there are no nearby supermarkets so we were unable to buy any supplies to make use of the kitchenette. The only nearby restaurants were at Disneyland so the quality isn't great for the price you pay, and the hotel doesn't advertise any food. Although we found out on our last night that you are infact able to order pizza/pasta - I wish we had known this beforehand. Also, we were unable to enjoy a lie-in on a morning. Construction work across the road begins at around 7.30am so it was quite noisy, but worse than that, staff ignored the 'do-not-disturb' sign on the door, repeatedly knocking to see if we wanted the room cleaned - they didn't speak English (and my French is not great) so we were disturbed on average of 2-3 times every morning of our stay. Other than that it was ok.
Genuine Expedia guest review
Other trip Sep 23, 2014
SleepyDisneyFan
GB
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the hotel and the facilities. Will definitely book again.
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very close to disney land and shuttle service👍"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great suite close to disney free shuttle was great and always on time staff were excellent very helpful and great English
Genuine Expedia guest review
Other trip Sep 18, 2014
sammi
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms were large and beds comfortable, had everything we needed. The concierge was very helpful. Breakfast was great and eeasonably priced. Both our room and our friends room had an unpleasant odour ( we were unsure if this came from the drains or the aircon). The shuttle service on our second day did not turn up as planned and we waited over 1 hr 2o mins to be picked up.
Genuine Hotels.com guest review
1 night trip with friends Sep 4, 2014
KMN
GB
5.0 / 5Outstanding
"Very comfortable stay. Close to Disneyland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Family of 4 with a 5year old.We stayed on the 4th floor suite,1double bed 1sofa bed.It was amazing.Beds are very comfortable and a good size.Kitchen with everything you need.Recommend you take your own snacks as there's nothing near by especially if you have children with you.Breakfast was lovely couldn't ask for more.A shuttle takes you to and from Disneyland outside the hotel and to Val d Europe shopping centre.Highly recommend you visit during your stay.Dont worry about other reviews because that's what we were worried about.The hotel experience turned out to be amazing and could not fault it unless you stayed on 0 as there was a nasty smell. Reception staff are always at hand although there only ever seems to be one person.only fault is that It is in the middle if nowhere but perfect if you are just visiting Disney and sleeping at the hotel. :)
Genuine Expedia guest review
Other trip Sep 4, 2014
Kay
GB
4.0 / 5Excellent
"Good hotel. Free transfers to Disney"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Short stay. Good breakfast. Friendly efficient staff. Room good but not enough lighting.
Genuine Expedia guest review
Other trip Sep 4, 2014
julie
GB
2.0 / 5Fair
"Shabby hotel not 4 *"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Disappointing hotel. Desperately in need of refurbishment. Had to change room due to unpleasant smell. Flooring coming up in bathroom. Hairballs in the corridor!
Genuine Expedia guest review
Other trip Sep 3, 2014
A Traveler
GB
4.0 / 5Excellent
"Honest review"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Fantastic location for Disney, literally 5 mins drive , We arrived late and ordered a pizza throught the hotel which was nice , Free car park fairly sucure ! Rooms are a good size but are showing ageing signs , Good price clean and tidy good high 3/5
Genuine Hotels.com guest review
2 night trip Aug 26, 2014
Samwise
GB
4.0 / 5Excellent
"Good place for DIsney Parks"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was much better than expected. spacious rooms - we had a junior suite which was enough for us two and 2 teenage kids.the bathroom is separate from the toliet and you have got bath tub and shower in the bathroom. staff was helpful and positive. they also provide a shuttle bus to Disney parks & Val d'europe shopping centre which we used a lot and found very reliable. plenty of parking. the only two things that need improving: 1.cleaning/housemaid service. reason: they seem to clean everyday- maje beds and change towels, however, first two night even though they definitely came to our suite, the floors were not cleaned. and 3 times in a row, they took all of our 4 towels and only left 2. we had to mention it to reception each time and they provided us with missing towels. also, they have a sign about enviromental friendly towel change but they dont respect it. we werent leaving our towels in the bath as instructed for change but they still took them (and left not enough). the room itself needed a bit of TLC eg peeling wall paper here and there, bed not very comfortable but all in all looked modern and fairly newish. there are no shops in the area so make sure you plan accordingly. 2nd thing i would improve is the bar service in general. one night we bough some beers and they were served in random coke glasses, the bar area itself is ok but the actual bar counter looks rather sad and neglected. all in all, we had a nice stay and i would definitely recommend this hotel
Genuine Hotels.com guest review
4 night family trip Aug 25, 2014
Traveller
GB
2.0 / 5Fair
"No way four star"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel looked good on internet, clean and modern. Finding accommodation for 2 adults and 2 children not easy in France so to find a "4*" for right money was a result- I thought. Room was grubby and I'll maintained and a card in the poorly equipped kitchen area saying there would be a charge for cleaning if it was not left in the same condition we found it I found amusing. If you miss the shuttle to eurodisney enjoy a great value taxi from hotel €40 for 2.5 miles . Best buy was my Mr Grumpy T shirt from Disney- totally appropriate!
Genuine Expedia guest review
Other trip Sep 1, 2014
craig
GB
2.0 / 5Fair
"Good but not as per standard"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Gallery near reception was stinking. No tea or coffee in the room. This is the basic which every hotel Atleast provides.
Genuine Expedia guest review
Other trip Sep 1, 2014
Amit
GB
4.0 / 5Excellent
"Free shuttle to Disneyland, very quick 10/15mins"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good size room with a small but well equipped little kitchen. Great for small families. Comfortable beds. The most delicious wonderful breakfast I have ever had at a hotel. Literally every possible taste catered for buffet style. Beautifully cooked and presented, good service. Very near shops so you could buy your own food and cater for your family in your rooms...hence the little kitchens, which for longer holidays helps with budgets. Well worth considering, and the slightly tired paintwork in our room really did not bother us, because everything else was just right.
Genuine Expedia guest review
Other trip Aug 30, 2014
Bellazia
GB
3.0 / 5Good
"Excellent location and good shuttle bus service"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
kitchen facility was good. curtains in the room were very thin. room service was not good specially floor was not clean everyday, not provided toiletries everyday
Genuine Expedia guest review
Other trip Aug 29, 2014
A Traveler
GB
3.0 / 5Good
"Ideal for Disney at a Fraction of the cost"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
If your looking for a hotel near to Disney this is only 5 minute drive away from this hotel. The hotel consists of different levels of suites or apartments which include a kitchenette. When we arrived we were warmly welcomed and upgraded! The turn over of this hotel is high and used by a range of tourists from all over the world and as a result, although this is a relatively new hotel, there are some signs of wear and tear (dents scuffs and scratches) and I guess they find it hard to keep up with the maintainence. This didn't ruin the overall stay and was perfect for what we wanted.
Genuine Expedia guest review
Other trip Aug 29, 2014
Paul
GB
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