The hotel is really good. Great location, helpful stuff.Excellent for families travelling to Disneyland!Genuine Hotels.com guest review
"Fab, flexible accommodation."
Easy access to Disneyland, Paris city and local shops for catering. Roomy and comfortable with practical layout for family with small kids. Excellent.Genuine Expedia guest review
This is the first time i stayed at this hotel. Last year when I stayed there, one of the days my room was not cleaned at all, not even the beds were made. This year again the only thing that was made were the beds and even then they were not professionally made. the room was not even swept. Only the towels were changed, we had dirty dishes that stayed […] in the sink for 3days while we were there. I will not be going back to this hotel again. Read moreGenuine Hotels.com guest review
"The hotel was lovely. The room very comfortable"
The staff were very helpful. The breakfast had a very good selection and the location was perfect for disney as a free coach was supplied to and from disneyGenuine Expedia guest review
"Perfect for Disneyland goers."
The Park and Suites Prestige is an absolutely lovely hotel, the staff are friendly and incredibly helpful and our room was spacious and clean. There were 2 of us in one suite which is equipped with a fully functioning kitchenette, lounge area with TV (with channels that have English audio) bathroom with a great bath and shower and bedroom. The light […] in our bedroom didn't work on the first night, the staff were really great about it and by the time we got back in the next day it was fixed. It's a bit of a pain to get to if you don't know where you're going (we took the city bus which does go fairly close) but there is a free shuttle bus (which is actually more of a coach, so you can bring as much luggage on it as you want) and once we knew where that was, the rear entrance of Disneyland, not the entrance by the RER and bus station, it was invaluable. The bus is really regular and the hotel gives you a timetable, it's 10 minutes by the bus to Disneyland. Can't knock the hotel at all, and the food at the bar downstairs is lovely too! Read moreGenuine Expedia guest review
Awful hotel staff were unfriendly and unpleasant very worn and tired looking and kids can't go into The swimming pool.Genuine Hotels.com guest review
Unfriendly and unpleasant staff Poor room conditions Kids are not allowed in swimming pool.Genuine Hotels.com guest review
The hotel has 4-star facilities, but wear & tear in some places is very obvious. Very comfortable bed! Good shuttle services to Disney. If you think taking train from the airport or using Eurostar, call the reception and they will explain to you how to get to the shuttlestop by Disney (there is no sign but it is really easy). Very helpful staff! They […] even ordered us take away to the hotel our first night (delivered straight to the room, by the way!)! Read moreGenuine Hotels.com guest review
"Good Location but....."
Location was very good and the bus provided to the park was quick efficient and a friendly driver. Room was an OK size but could have been a better layout. Room needed updating and maintaining better. For example there was quite a bit of what I can only describe as rot on some the skirting and patches of damaged wooden flooring at the entrance in the […] hallway. The dishwasher did not work for the entire duration of our stay (3 nights), this meant that the electricity for some of the appliances and the electronic shutters would switch off, we were only told of the dishwasher problem on the second night. Fridge would switch it self off if the dishwasher was switched (tried) on, and the hairdryer would not work. We asked reception to sort out the fridge on the first day, but this switched it self off after we attempted to use the dishwasher, we only realised on the second day when we were told it was malfunction with the dishwasher and we would have to wait for a technician who would only be there on the 3rd day, if he couldn’t resolve it we would be moved to another room. It wasn’t resolved but because we got back so late and had an early check out we decided it wasn’t worth the hassle of the packing and unpacking for a few hours. The staff were friendly and but it is unlikely I would be staying here again. Read moreGenuine Hotels.com guest review
"Lack of food choice ans no shop or restaurant not"
Good a part from above. Hotel nice Courtesy bus ok. Lack of food and shop not goodGenuine Expedia guest review
"Good for Disney land paris"
Hotel is brilliant for families needing kitchen facilities and the use of a free shuttle bus for Disney land paris. They were regular and always on time. Overall the hotel was average, food wasn't great and the menu was Alful at the hotel bar. Facilities in the rooms , eg telephones and beds were broken. The staff were helpful and inviting and would […] recommend to maybe couples or and families with a lower budget that want to experience Disney land. Read moreGenuine Expedia guest review
"Disappointing hotel, definitely not 4 star!"
Check in was quick and easy. Room was disappointing as not 4 star standard - insufficient crockery and glasses for 4 people, no coat hangers, one pillow on the sofa bed (used by two children). Toilet smelt of smoke - non smoking room. Shower was grubby and leaked when used. We had a bad experience when the courtesy bus driver didn't stop to pick up […] those waiting at the bus stop at the shopping centre, after waiting for the next bus the driver insisted we weren't there, accused my husband and another guest of being liars and proceeded to storm up the bus to shout at my husband in front of my frightened children. We complained to the hotel staff but did not receive an apology from the driver for his rude and aggressive behaviour. My daughter was ill on the last night and in the morning we requested an extension past the 11am checkout, we were granted an extension until 1230pm but told the hotel was full so that was the latest we could stay. I contacted the reception at 12pm to advise my daughter was still ill and sleeping and was given a further extension until 1pm but told that we would then have to wait in the hotel lobby (with a vomiting child). I asked if there was an alternative room we could pay for if our room was booked and was then told we could stay in the same room for €80. First we were told the hotel was full and then amazingly our room was available when we offered to pay for an alternative - very disappointed the hotel charged under these circumstances Read moreGenuine Expedia guest review
"Hotel near Disneyland Paris"
Ideal hotel for families visiting Disneyland Paris. Good sized family room sleeping 4, compact kitchen and regular shuttle bus make this perfect for a short trip to Disneyland and the train into central Paris takes about 40 minutes.Genuine Expedia guest review
"Perfect for Disney"
The surroundings let the hotel down a bit (there is currently building work going on around the hotel) however the hotel itself was almost perfect, the staff were extremely helpful and of the 3 members of staff I spoke to they all spoke perfect English, there is a free shuttle bus running to and from Disney and Val D'Europe throughout the day (however […] there is a large gap of nearly 2 hours where a bus doesn't run which just so happened to be when Disney closed at 8pm) If you drive to the hotel or rent a car the location of the hotel is just 5 mins from the Val D'Europe shopping centre (Auchan supermarket plus various other stores plus an outlet village and a sealife centre and 5-10 minutes from the Disney village car park (only a short walk from the Disney entrance and surprisingly competitive if staying long term, only €8.80 for 9 hours) Our room was a classic suite with kitchen area which was surprisingly well equipped with dishwasher, hobs and a fridge, however there was a slight lack of utensils (maybe our fault for not coming equipped) the room also had a good aircon system and a small balcony plus a bath and shower plus a seperate toilet. Our room was cleaned to a high standard every day, even with fresh dishwasher tablets. Overall I was impressed by the standard of the hotel and the room (coming from the fact it was their lowest tier room) and we are looking forward to returning soon to the next level up. Read moreGenuine Expedia guest review
The hotel staff are very nice and all speak English. I was allowed to use the pc to online check in for our AirFrance flight. The shuttle bus to Disneyland was punctual and a bonus to have included in the price.Genuine Expedia guest review
"Hotel to far from any amenities"
couldnt buy any food as the hotel was too far from any shops and food in hotel was VERY limited and majority of staff were very unhelpful some quite rude, asked @ the bar for milk for the little boy and was given a tiny glass and was charged 2 euros for same, only thing done in room was beds made every day.Genuine Expedia guest review
The room was excellent. The staff were friendly and helpful. A satnav is a good thing to have to find the hotel and it is a drive to find anywhere to eat. The area where the htoel is situated is, as yet, undeveloped which accounts for the "2". The bar and restaurant area, however, were dark and uninviting. There was no proper signage to say what was […] on offer and the menus were poorly designed and not easily available. The hotel is missing a trick with this as a lot of people after arrival in the evening would be happy to stay in the hotel and have something to eat. Most of the room was in complete darkness and the semi lit bar area was just an extension of the lobby. We drove out to a restaurant about two miles away in a shopping precinct. The hotel thus missed out on, perhaps, 100 Euros of business and this will be repeated day after day until they improve their bar/restaurant facility. We were not inclined to use the kitchen facilities to cook a meal and I doubt many people are. However, for the price the hotel is a very good deal and would be highly recommended provided that there was no expectation of eating in the hotel. Read moreGenuine Hotels.com guest review
"Good bus service close to Disneyland"
We managed to get a good rate for this hotel but we would call it a 3 star. The bus service to Disney was excellent and staff very friendly but the room could of been cleaned better. It's not near shops unless you use the bus service or drive.Genuine Expedia guest review
"Great hotel, will stay again"
Me and my girlfriend (young couple) stayed during february 2014 I was worried as I read bad reviews after booking. However, we were pleasantly surprised! The room was very clean and cleaned on a daily basis, the staff were lovely snd helpful. The free shuttle service went from the hotel, to disney (right outside!) Then to the local shopping center every […] half hour. Ignore the bad reviews this hotel is wonderful . They even held onto our luggage for freedom after checking out because we had a late flight. The train station is in disney so you do not half tobwalk very far and it is very cheap to get to paris center, arouns 7.50 at the time. This hotel is lovely and I shall be staying again!!! Read moreGenuine Expedia guest review
"Lovely hotel really close to disneyland"
I really enjoyed my stay here, the hotel staff were lovely and really helpful. The rooms were really clean and comfortable and couldnt fault it for the price. The main plus for the hotel is the shuttle bus too and from disneyland which was very regular and reliable and was a life saver for us not just for disneyland but for using the train station by […] disneyland to get too and from central paris. The only downside is the food served in the hotel on an evening isnt very nice and there are no restaurants nearby. Read moreGenuine Expedia guest review
Was a little sceptical as was my first trip I've booked myself with no recommendations from any friends or family. And when we arrived I almost thought our taxi had taken us to the wrong place, it was lovely! (And I'm not the sort of person who writes reviews but I was so impressed I felt obliged) the hotel staff were friendly and helpful and my French […] was rusty, so they helped where appropriate and spoke great English when I struggled! There was a free shuttle bus from the hotel every day every 30mins to Disney land (where the train station to Central Paris is also located there) which is 5 mins. Hotel was so clean and tidy, and our room was spectacular. Very modern and the beds were very comfy. Breakfast wasn't included in our particular booking which we had chosen prior to our stay on the idea we would explore Paris and eat out, but when we saw it the first day we decided to pay and join the feast! Delicious continental breakfast, again not really my thing but was brilliant. Our whole stay was perfect & Honestly couldn't fault it at all! :) Read moreGenuine Expedia guest review
"Nice hotel and transfer to Disneyland"
Friendly staff with excellent English, feel welcomed.Genuine Expedia guest review
"Nice hotel next to Disneyland."
Nice, big rooms for a very reasonable price for the area. However, it was a pain to find the place at the park where they pick you up for the hotel transfer bus, it should have a sign somewhere (at the moment it's an unmarked spot in a huge roundabout). We ended up wasting 20min to find it.Genuine Expedia guest review
"Great location and friendly staff."
Really great location of hotel which both my girlfriend and I thoroughly enjoyed. 10 mins to shops in cal d'europe and Disneyland which a free coach is provided. Lovely staff and would definitely come again.Genuine Expedia guest review
"Nice, but could have been better"
Extremely helpful staff, but me and my fiancé where a little disappointed when the tv and the shower were both faulty. The holiday was also dampened when money was stolen from our room. When we questioned the staff about the maids, they responded saying they have complaints like this all the time.Genuine Expedia guest review
Comfortable,clean,nice,easy way to Disney I will sure be returning !!Genuine Expedia guest review
"Perfect hotel for disneyland paris"
Brilliant hotel just got back after visiting disneyland paris could not fault this hotel if I tried. Breakfast was continental and had choice for everyone staff were polite and attentive rooms were spacious and clean. What more could you want.Genuine Expedia guest review
Me and my boyfriend stayed at this hotel over new year, and we went to disneyland paris for new year and we had a great time. The hotel was very clean, fresh towels everyday! The staff were very friendly and even cooked us a meal on late night due to us checking in late and had not eaten, they were very helpful. Free bus to disneyland every day at various […] times throughout the day. Is 45 mins away from paris on the train but we went for disneyland anyway. Very happy we stayed here. Read moreGenuine Expedia guest review
Lovely hotel where the staff are polite and helpful. The staff went out their way to make children feel welcome!! Breakfast was well worth paying for with a selection of drinks, pastries, cereals and some hot foods. The junior suite was clean, modern and well equipped. Going with my partner and daughter you always worry how going to work sleeping arrangements […] but this suite thinks ahead the bedroom and living area where sofa bed is the dividing wall opens right up to make one room fantastic idea! Disney bus is a huge added bonus every 20 minutes right up until just before midnight! The only thing missing from this hotel is a shop nearby to stock the kitchen in your room other than that perfect! Read moreGenuine Expedia guest review
"Good hotel close to Disney Paris"
Very suitable accommodations when booking a stay for a Disney holiday.Genuine Expedia guest review
"Good value for service"
It was very good hotel very comfortable place to stay I like all staff they was so polite nice and clean room only thing I don't like the breakfast coz everyday was same food and there was not vegetarian anythingGenuine Hotels.com guest review
A lovely convenient hotel with great shuttle bus service to the Disney Parks.Staff helpful.Genuine Hotels.com guest review
We stayed here for 3 nights and visited Disneyland. Staff were helpful and the rooms were fantastic. Roomy and comfortable. Internet not that great, but enough to find an area in the room for connection. Self service laundry available which was perfect for us. A tip- go to the shops before ya get there cause there is not one close and you might find […] yourself driving to find something. Read moreGenuine Expedia guest review
"Regular free bus to and from Disney Village"
Nice hotel, very comfy bed. No tea or coffee in the room. Everything is at an extra cost. Disney is expensive enough without the little bits adding up. On a plus note tho, the free bus service avoids queues to the station entrance and drops off at a side entrance into the Disney Village. Very convenient. Would recommend this hotel. I'll pack milk and […] tea bags next time. We like tea! Lol Read moreGenuine Expedia guest review
"Brilliant hotel for weekend at Disney!!"
My boyfriend and I stayed here for two nights to visit Disneyland Paris and it was brilliant! There are free regular transfers to the park that run from around 8am to about midnight, these are very reliable and were never a minute late! Around a 10 minute drive into the park, breakfast is amazing and well worth while the extra spend. Loved the stay […] and will definitely be returning next time I come to Disney- thank you!! Read moreGenuine Expedia guest review
"Terrible hotel and very rude staff"
I was very excited to go to Paris and especially Disney land. When arriving at the hotel I was told I could not check in until 3pm. So I went away and came at 1pm. Taking a seat me and my partner sat down to wait. At about 1.30 a lady came into the hotel and checked in straight away. When I went up to confront the lady she told me that we could now […] check in. Not helpful at all !!!!! I wouldn't recommend this hotel to anyone !! Read moreGenuine Expedia guest review
"LOVE THIS HOTEL"
This hotel is ten minutes via hotel shuttle bus from Disneyland and five minutes from the Auchen superstore in the nearby village. At Disneyland the pickup point is a couple of minutes from the Main Gate. The pickup point is also just around the corner from the TGV railway station. We are a family with a seven year old and we like to self-cater so a […] junior suite with a well planned kitchen is ideal. Having said that on the first morning we all went down to the breakfast buffet and it exceeded our expectations as we feasted to excess upon the array of breakfast foods available, in fact we all skipped lunch ! The shuttle timetable is excellent and the hotel guest always has a driver and vehicle standing by such is the frequency of departures. Check -in was dealt with very quickly and the front office chap who booked us in was a fine ambassador for the hotel group and offered 'concierge' style advice and important information in a very friendly pleasant way. One thing I will note here is that although our rooms were very clean and well appointed I did note that since our last stay there seems to be a decline in standards as all was very 'tired', the same could be said for the public areas, a revamp would help or better maintenance, housekeeping management. In conclusion you get what you pay for at Park Suites with the bonus of free transport to and from Disney, shopping and restaurants. Read moreGenuine Hotels.com guest review
"Great value! Cannot fault this hotel!"
The rooms were lovely and spacious and clean, beds not that comfortable but have slept in worse. Check-in was painless and the guy at reception did his best to get us a room to our specification. If you can get a room with a balcony facing Disney, it's a bonus! Didn't eat here so can't comment on the food. We parked the car on arrival and thanks to […] the shuttle stopping at Val d'Europe and Disney did not need it again until we checked out...Would definitely stay here again. The hotel is in a residential area with very little around it but did not really mind this as we were there for Disney, the malls and Paris. The shuttle bus driver takes great pride in doing a good job and being on time. Great service and so convenient...Great place to stay and at a great price too. Just as a side note not about the hotel... the Val d'Europe shopping mall is closed on Sundays as are the supermarkets. La Vallee outlets are open though. Read moreGenuine Hotels.com guest review
"had excellent time"
Despite being of all old bad reviews I booked this hotel because of its location at this price you cannot find such hotel in this price. it was an excellent hotel with all the facilities a four star can except one thing it shows the picture of swimming pool which is not part of this hotel it is located in next building and you have to pay for that to […] get to swimming pool and spa but on discounted rate. I recommend this hotel to every one who wants to visit DLP. Read moreGenuine Expedia guest review
"Very close to Disney, we had the best stay"
Hotel is very close to Disney , we caught the shuttle bus everyday only takes 5 mins , hotel was clean and the staff where helpful, our room was clean and the wifi in the room was very good we stayed in room 322 there is only one thing we need more of MIRRORS 3 women need more than one mirror , we only had breakfast one day , it was nice and very continental […] , our trip was the best ever and staying outside of Disney , enabled us to spend much more on Disney tack !!!! Read moreGenuine Expedia guest review
"Fantastic accommodation great location."
Free parking, high standard of accommodation. Close to Disney (via free shuttle bus), shops & sealife centre.Genuine Expedia guest review
"great hotel for disney parks"
stayed for two nights. very comfortable and clean hotel with friendly and helpful staff.Genuine Expedia guest review
"Good stop over for Disneyland Paris"
We stopped an additional night after booking into a Disney Hotel. The hotel was close to Val de Europe and the Disney parks. Good amount of parking and easy check in. The staff were courteous. We stopped in a junior suite and the room was well equipped. Some of the decor looked a bit tired. This was also true of the corridors. It had a useful little […] bar area serving reasonable priced drinks after the extortionate cost of Disney. Read moreGenuine Hotels.com guest review
"Hotel could have been better"
The hotel was less good than projected. The rooms were average but with good internet facility. Breakfast was good but staff servicing could have been better. Room cleaning was average. Shuttle services were good. reception staff were good and helpful. Overall I would say it was may be three star instead of projected four.Genuine Expedia guest review
"Great for Disneyland"
Hotel is only couple of miles from Disneyland and about a mile from a huge shopping centre. Hotel has got a free bus service to Disneyland and shopping centre. At the shopping centre there is everything you want food, clothes, restaurants etc. hotel rooms are nice designed and have fridge,dishwasher,cooker,microwave, kettle, coffee machine, plates etc […] Breakfast is continental and it's well worth the money. We have stayed here for 1 week and drove ourselfs to Disneyland. Hotel staff speak good English and they are very helpful!! Won't hesitate to go back. Read moreGenuine Hotels.com guest review
"Excellent base for Disney Parks"
My Girlfriend and I stayed at the suites during a weekend in October of this year. After missing the last train from CDG airport we had to get a taxi to the hotel, which cost €80. The night receptionist was very pleasant and we were checked in within minutes. We had a Junior Suite which was everything we could have asked for, but be aware that there […] is no tea/coffee/water in the room so if you are arriving late, like we did, then you had better stop for supplies first! There is also no room service available for food and drinks, although the bar does stay open until late. There is a regular shuttle bus that runs all day from the hotel to both Disney and Val d'Europe shopping centre (round trip), with a very clear timetable provided at reception. Hotel to Disney is roughly 10 minutes. We would definitely stay at this hotel again if visiting Disney, but for a more magical experience I would suggest those with children look into the Disney resort hotels such as the Sequia Lodge, which are actually situated in the Disney resort and look great. Read moreGenuine Expedia guest review
"Lovely rooms really handy for Disneyland too!"
Was great was only 2 mins away from Disneyland and the shuttle busses to and from the hotel are really frequent hotel was also really quiet of a night too which was great nothing worst that no sleep!Genuine Expedia guest review
Beautiful hotel, very comfortable bed beautiful balcony! Staff made our stay relaxing and easy travelling (even though the hotel was far out from Val d'europe) made us feel very welcome :)Genuine Hotels.com guest review
"Fantastic Hotel - we LOVED it"
We were absolutely delighted with our room in the hotel - amazing value for money - room was huge and had everything we could want. Transfer to Disney Parks was excellent and on timeGenuine Hotels.com guest review
"OK hotel, friendly staff, free bus"
The Hotel its self was modern, however the rooms are becoming a little in need of a paint. The sofa bed was ok to sleep on but when in use as a sofa rather difficult to sit on as seat cushions slip off. Reception staff were friendly and helpful. Bus driver was very friendly, pleasant and helpful. We had an issue with items going missing from our room, […] after cleaners had been, which has yet to be resolved. It is a good hotel, and great you can use as a self catering apartment. Takeout can be delivered to your room from outside take away. The free bus to Disney Park (actually goes to Disney village which is open to the public without a ticket, restaurants , shops, cinema and boat and balloon rides here) and Val du Europe is great (shopping centre and super market and Sealife centre all here as well as train station to Paris). If traveling by air then train, go to the Disney village when you arrive at Disney park, as you get the free bus from Disney village Outside by the Bowling alley. (didn't know this and spent 22 euro on taxi for a 10 min trip!) The Hotel says you can use the spa and pool next door, that is great however it cost 28euros per person for around 1hour. Kids rates for anything is under 11's so any one with kids over that age be prepared to pay adult for most things, some activities have teen rates (not many) I would return and use this hotel again, that is if we get the issue with items stolen from our room resolved. Read moreGenuine Expedia guest review
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