All hotels in Montevrain, France
1 room, 2 adults
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21 Avenue Des FresnesMontevrainSeine-et-Marne77144France, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 1,621 reviews)

  • Location
    Great location
  • Room
    Room is not nice
  • Cleanliness
    Dirty
  • Food
    Food is not good
4.0 / 5Excellent
"great base for Disneyland parks"
Perfect for using as a base for Disneyland with free shuttle to and from the park - 10 mins ride. It also has access to a neighbouring health spa with all its facilities. We only had a short stay so did not sample the breakfast or room service however we will definitely use this again for a longer stay. We were a family of 4 and the suite was spacious and comfortable with a balcony and fully fitted kitchenette, plus TV. Shower and bath facilities were excellent. Also has a seperate toilet room. Quiet area far from any noisy residential or commercial areas. Staff were very helpful and although the "free" wifi is only available in the hotel lobby and bar area it worked well. Saying that though the bar area was small such that sitting for more than 10 people was not possible and standing space was limited.
Genuine Expedia guest review
Other trip May 3, 2013
Steve
US

The following English reviews were posted by hotel guests from other countries:

1.0 / 5Poor
"Much worse than expected"
I don't know who gives good reviews for this, but it is a run down piece of c r a p hotel. Add 10 euros a night and go to a normal Novotel or similar.
Genuine Hotels.com guest review
2 night family trip Apr 9, 2016
Laurynas
GB
3.0 / 5Good
"O.1"
Sorry guys have to that the condition of the rooms and walls was so bad. The doors had a big crack on them i took photos and reported to the Riseption they told we allready know a bout it. And didind do anything.the dish washer didint work properly, the flooring was so bad a lot of crack on them, so many minis thing there.
Genuine Hotels.com guest review
3 night family trip Apr 5, 2016
Abdul Khalil
GB
2.0 / 5Fair
"If you want a hotel, then book a hotel!"
40 minute queue to get the room key. Open room to find childrens beds with soiled linen and crumbs in the bedclothes (changed very courteously 1 hour after complaining). 4 people staying, yet only 2 towels, 1 toilet roll, 3 forks, 3 glasses and a microwave without a turntable plate also with a constant smelling of burnt food. Not a great start. Next day we set out early and handed in a list of missing items to reception including mainly a request for more towels. Upon returning late that evening (after Disney forworks time), no towels had been changed and no additional towels had been left!!!!! and the rubbish bin was overflowing not emptied. Upon complaining my wife was advised aprtments are not serviced, towels are not changed and if you want the rubbish emptied, do it yourself! Don't even get me started on the TV reception, the missing fridge door shelfs and cracked bathroom mirror. So in short. This is not a hotel! If you want a hotel, then book one, not an apartment. The accomodation is affordable and in a quiet setting, is within 4 to 5 miles drive of Disney, does have some courteous staff. The kitchenette option is handy, but the execution and stay experience for us was sadly lacking. At the short break was saved by Mickey Mouse :O)
Genuine Hotels.com guest review
3 night family trip Apr 4, 2016
Kevin
GB
3.0 / 5Good
was ok staff was fantastic but room smells of cigertte bath room was not nice not washed propely clogs in draain holes.. over all hotel was nice....
Genuine Hotels.com guest review
2 night trip with friends Apr 5, 2016
linda
GB
2.0 / 5Fair
"Hotel not close to anywhere !!!!"
Hotel is far from being 4 star, not enough facilities. Only food available is via a delivery service, which seemed to always take an age to come, and nothing available during the day, other than limited breakfast. Hotel is not close to anything, so you either need to pay for a taxi or the coach, which you have to pay for and stops at 8 PM. Room was clean and bed comfortable, no UK TV channels were available and Reception was always packed and you had to wait for ages to be served.
Genuine Hotels.com guest review
4 night family trip Mar 24, 2016
Jim
GB
3.0 / 5Good
"Overall"
The service was bad, rude and slow. Nobody came in to clean the room or even changed a clean towel for us.
Genuine Hotels.com guest review
2 night romance trip Mar 25, 2016
T W
GB
4.0 / 5Excellent
"Good Disneyland accomodation"
Good Apartment with helpful and friendly staff. Good location for Disneyland. Only one complaint is charges for parking but they did cut them down by 50% for me.
Genuine Hotels.com guest review
4 night family trip Dec 19, 2015
Stuart
GB
2.0 / 5Fair
"Such great potential, such a disappointment"
We chose this hotel for its proximity to our family. As a 4 star rated hotel we were expecting a lot better than we got. The entrance is very welcoming and the staff are friendly and patient with those of us who don't speak French as our first language, but can also speak English, which helps. Our room was a good size with a bedroom area, lounge, kitchen/dinette (with fridge, cooker, microwave, sink, dishwasher and crockery, cutlery and pans), bathroom with separate shower cubicle and a separate toilet. We were however very disappointed with the condition of the room. It was tired, with marks and scuffs on the walls, wallpaper hanging off, the shower cubicle leaked, the microwave button was broken, the upholstery on the bed settee was grubby and in desperate need of a steam clean and to cap it all a 4 star hotel asked for 1.10 euros a day for the wifi. This hotel has the potential to earn good money from the tourists visiting Euro Disney, it's good to find somewhere that offers families an apartment style of stay for a reasonable price with a bus laid on to the park but they need to sort out the rooms - or lose a couple of stars!
Genuine Hotels.com guest review
4 night family trip Jan 28, 2016
Penny
GB
1.0 / 5Poor
Rubbish. First room we were in was dirty and floor boards were all broken and wallpaper was ripped and sofa was disgusting. Second room was a bit better but one night we got woke up during the night due to the fire alarm going of for apparently no reason. Hotel staff were friendly and helpful though.
Genuine Hotels.com guest review
6 night romance trip Dec 31, 2015
A Traveler
GB
2.0 / 5Fair
"2 days at Disneyland"
Very bad service from the senior woman at the reception. She would try to make your stay worse on purpose. I can say that they are very cheap in every thing. Although the hotel can be an incredible hotel The management of the hotel is very unprofessional and very cheap, with no monitoring to their staff. The staff can charge you or uncharge you on anything , they even took my credit card number to charge me after I leave.( so I had to report my broken bathroom mirror on check in to the reception so they won't charge this on my card) They could charge you for bus or give you a free ride just like that. They check you in late to take 2 euros for storing a single lugage for a couple of hours. They charged my 4 years child for the bus ride, and they offered me a free day ticket after I payed all the family tickets with no reasons. The ticket is simply a hand written small paper. Finally, the hotel cleans the room once on your check in, and if you require a coffee machine or a catel , make sure to clean it from the wastes of the previous customer.
Genuine Hotels.com guest review
2 night family trip Jan 3, 2016
Mohamed
IE
4.0 / 5Excellent
"Lovely hotel for a little break"
My boyfriend and I chose to stay at this hotel due to its location to Disneyland Paris. Despite some of the reviews, we had a lovely time. A lovely little room, the double bet was two singles bed together (which we knew about) and was done in a way in which it felt like a double bed. We had a decent wifi connection, probably due to being on the ground floor, but we were quite far from the lobby. The shuttle bus from the hotel to Disney was excellent. It also contained a stop to Val d'Europe shopping centre where we had a lovely couple days walking round there. Overall the hotel is a great location and we were also able to get into Paris quite easily. The cleanliness of the hotel was good, and our room did get cleaned and reset when we remember to take off our door sign. We pre booked a taxi to and from the airport for €40 euros each way which was a half the price of getting one straight from the airport. I would definitely recommend to anyone who would be wanting to visit Disneyland.
Genuine Expedia guest review
Other trip Jan 8, 2016
Izi
GB
2.0 / 5Fair
"Last time"
Poor hotel maintenance visible in hotel and especially rooms and bathrooms. Dont expect support from reception.
Genuine Hotels.com guest review
3 night family trip Dec 31, 2015
A Traveler
IE
3.0 / 5Good
"nice hotel,"
Fire alarm went off during the night, 2 nights running, no explanation a lot of lost sleep for my daughter and I.
Genuine Expedia guest review
Other trip Jan 3, 2016
leah
GB
4.0 / 5Excellent
"Wot No duvets??"
The room we were given first smelled damp and the flooring was coming up in several places - I think there had been a leak? Staff were helpful and changed us to a different room no problem. They were also helpful when we needed more pillows and towels (as they had only put enough for two in the room) My only real complaint would be that the sofa bed only had a thin blanket instead of a duvet. All beds should have a duvet. We did eventually get one from reception after a couple of trips but it had no cover - apparently all the duvets were in use?!? The decor in the rooms probably needs refreshing soon as it's a bit worn now.
Genuine Hotels.com guest review
3 night family trip Dec 20, 2015
Smantha
GB
4.0 / 5Excellent
"Helpful staff, worn decor in the rooms"
Friendly staff but rooms a little worn. The apartment was clean but the drains smelled a bit.
Genuine Hotels.com guest review
3 night family trip Dec 20, 2015
A Traveler
GB
3.0 / 5Good
"not bad for a budget stay"
Good for Disneyland stay. But need to ensure you have a stock of foods and drinks since there is no shop near to the hotel. Have to inform the hotel about the daily room cleaning service.
Genuine Hotels.com guest review
2 night family trip Dec 22, 2015
Mohd Khairy
GB
4.0 / 5Excellent
We chose the place as it was a quick drive away from Disney and location was perfect for that. Room was fine but family members sleeping on the sofa bed said it wasn't a comfortable nights sleep. I would chose venue again though.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
Jan
GB
5.0 / 5Outstanding
"Never act on reviews - They are sometimes extreme"
After i made my reservation with free cancellation, i read all the review. Wow, they were discouraging and i almost cancelled the apartment but i made up my mind to ask for cleaning supplies and clean the apartment myself upon arrival. I did ask at the time of check in if i will be given cleaning supplies and the lady skeptically responded in the affirmative. But when i got in, i counted everything in the kitchen area, checked the bathroom, bedding and all was great. It is either the reviews were exaggerated or the hotel refurbished before my visit because nothing was as stated in those reviews except the little scrapping on the walls of my apartment which are barely visible except you are deliberately looking out for them and those are scraps from our boxes and we can not expect the hotel to renovate every time someone checks out do we? Over all, great 4 days and better than most UK hotels and i do travel a lot.
Genuine Hotels.com guest review
4 night trip Dec 1, 2015
DIKEMEFA
GB
1.0 / 5Poor
"Bug Alert"
Found 4 different bugs in my room at 3 o'clock in the morning. I informed the hotel staff and was told to send them an email of the pictures. Management offered me a 25% discount on my hotel fee which I am not satisfied with at all. It's like going to a restaurant you get food poisoning because of poor food management. Who would be happy with a 25% refund after they get sick? Management claims that the bugs entered the room while the windows were opened by the previous guest. I highly doubt the management's claim. 4 DIFFERENT BUGS?? I included the pictures of the bugs so you can judge for yourself. My problems 1) No one checked for dead bugs before I entered the room 2) Management's denial of the situation. 3) Lack of interest in customer satisfaction
Genuine Expedia guest review
Other trip Nov 25, 2015
David
CA
4.0 / 5Excellent
"Excellent family hotel for Disney"
Stayed here with family for trip to Disney. Very close - 5 min drive / coach trip. Good breakfast. Good customer service. Only disappointment was what looked like a new hotel (and given location with building site next door and across the road) had rooms that had a lot of wear and tear.
Genuine Hotels.com guest review
3 night family trip Nov 19, 2015
A Traveler
IE
3.0 / 5Good
"Don't expect room service."
we stayed three nights and were told we could only have room service if we stayed four night. We had to queue at reception for fresh towels as the shower leaked and we had used the towels to mop up the mess. We ran out of toilet paper, the room smelt of mould and we were very disappointed that the conciege spoke very little enlish. Would NOT stay here again.
Genuine Expedia guest review
Other trip Nov 18, 2015
Dale
AU
4.0 / 5Excellent
"Decent"
When we arrived we waited for ages to be checked in as there was only one person on the front desk. After we'd already waited 10 minutes a huge group of people came in, and they were checked in before us, even though we'd already been waiting for ages! This was really annoying and down to poor customer service. The room was spacious and had decent facilities. However, no tea or coffee was provided in the room, and there were no shops in the area so they obviously want to force you to buy expensive hotel drinks. The room was comfortable and it was super quiet at night so got a really good nights sleep. The shuttle to Disneyland was regular and really cheap which was good. Though the hotel is in the middle of nowhere, it was cheap, clean and comfortable. They definitely need to improve on customer service though.
Genuine Hotels.com guest review
3 night trip with friends Nov 2, 2015
Eleanor
GB
3.0 / 5Good
"Good proximity to Disney"
Maybe 4 star when it was built, but not now! Desperately over-due a revamp Many items in the room were well passed their best (as a for instance tap in kitchenette was on its last legs, plug hole on sink in bathroom was falling apart and extractor fans in both bathroom & kitchenette were non-functioning and shower rail/curtain was barely fixed to wall) Pretty poor sound insulation too - we were on the 1st floor and could hear people moving chairs on floor above constantly That said, its pretty cheap bearing in mind how close it is to Disney/Shopping! You get what you pay for and it served a purpose for what I was there for, so if all you want is no frills sleeping/showering close to the park, then this fits the bill Lobby/bar/restaurant area are quite pleasant Overall 3.5 out of 5
Genuine Expedia guest review
Other trip Nov 3, 2015
Mark
GB
5.0 / 5Outstanding
"Great Stay"
Had a great stay. The room was a good size and your only 10 mins from Disney.
Genuine Hotels.com guest review
4 night family trip Oct 28, 2015
gary
GB
3.0 / 5Good
Rooms we ordered were all allocated wrongly. Did not have a problem as it was all rectified but very surly staff were reluctant to admit any error.
Genuine Hotels.com guest review
2 night family trip Oct 28, 2015
PATRICK
GB
1.0 / 5Poor
The hotel is very dirty many things are destroid in the room Rooms are not clean at all .it smell very bad inside During the stay there is no room service. The receptionist was not welcoming us at all he was screaming because he was not finding our reservation.but the other staff was good. It is not ell located It is very far from the disney park you have to go by shuttle. Really a very bad experience
Genuine Hotels.com guest review
2 night family trip Oct 30, 2015
Marthe
IE
3.0 / 5Good
"Happy holidays"
For a fairly new hotel the decoration and maintainance was poor quality. One room we were shown had damage to the floor and shower. Hotel is convenient for Disney and the shuttle service seemed to work well although busy at peak times. Only serves breakfast so eat out or there is a take away delivery service. A toaster and kettle would be useful additions to the studio rooms.
Genuine Hotels.com guest review
3 night family trip Oct 25, 2015
William
GB
1.0 / 5Poor
"Don't stay here"
In a nutshell - Marked or dented walls. An awful smell in the apartment. Not clean. No maid service. Not enough cutlery or dishes. Not enough towels.
Genuine Expedia guest review
Other trip Nov 1, 2015
maggie
GB
2.0 / 5Fair
"Disappointed"
Room smelled of cigarettes and garbage. Rooms are only cleaned every 4 days which accounts for the smells. Rooms are rundown and need a bottom to top deep clean.
Genuine Hotels.com guest review
2 night family trip Oct 26, 2015
Thomas
IE
3.0 / 5Good
"Not 4* more like 3*"
Check in was very slow. Once given a room we found that there was no facility for a tea or coffee after a long trip. We had to proceed to a shopping centre to buy tea and coffee. Along with food for the week. The shower leaked onto the floor, the toilet handle wasn't attached properly and there was a crack in the mirror. Bet was uncomfortable and square pillows want very adequate for the bed. To be honest we spent more time out of the hotel in the Disney parks which are around 10 minutes away from the hotel. And use the shuttle was simple (€2 per person per day). I would stay at the hotel again just for its price and convenience to the Disney parks.
Genuine Expedia guest review
Other trip Oct 31, 2015
andrew
GB
3.0 / 5Good
"Adequate place to stay. Frills are extra."
No real gripes as this was a less expensive option for staying near Disneyland. With hindsight, you will need to budget for parking, transfer and breakfast which makes other hotels more financially appealing.
Genuine Expedia guest review
Other trip Oct 30, 2015
Jeanette
GB
2.0 / 5Fair
"Hotel close to Disneyland"
Good shuttle service; reasonably clean room when we arrived but never cleaned during our stay. kitchenette provided but very little cutlery, plates etc. Very poor service from front desk, with one very rude receptionist. Phone didn't work in our room throughout our stay so we had to constantly go back and forth to reception to get towels, the correct wifi access (we were given the wrong one initially).
Genuine Expedia guest review
Other trip Oct 30, 2015
prasanna
GB
3.0 / 5Good
"hotel needs redecorating"
Very disappointed, photos look lovely online but room had marks over the walls, cushions on sofa were ripped, floors were damaged, unpleasant smell in room. Spent four nights there but wasn't given any fresh towels, we had to ask for them. the shuttle wasn't where all the other shuttles were so when we arrived we ended up having to get a taxi as nobody seemed to know where to catch it. The only positive thing was that all the staff were very friendly
Genuine Expedia guest review
Other trip Oct 25, 2015
karen
GB
5.0 / 5Outstanding
"Spacious room with everything you need"
Spacious room with everything you need. Free shuttle to and from Disney. Lovely kitchen to cook. Try to request a room closer to the reception otherwise you will have to walk a long long way to your room. Helpful and delighting staff.
Genuine Expedia guest review
Other trip Oct 23, 2015
A Traveler
HK
4.0 / 5Excellent
"Nice hotel but in the middle of nowhere"
Great hotel but in a construction area hard to get to by public transport. Shuttle from station not advertised on Expedia. Maybe I should have contacted hotel direct. Once discovered, travel was easier.
Genuine Expedia guest review
Other trip Oct 19, 2015
A Traveler
GB
2.0 / 5Fair
"Hotel disappointing"
This hotel was a big disappointment, after a very good stay at another Park & Suites location. The room was not ready on arrival (which was after check-in time) and it took some time to get staff to fix it. The kitchenette was not equipped with tea, coffee, etc. One thin towel per person was not adequate, especially since the shower stall leaked water onto the bathroom floor. The room floor was not dusted and free of debris, let alone clean. The 'free wifi' was useless since the signal was not strong enough for any of our devices.
Genuine Expedia guest review
Other trip Oct 16, 2015
Verified
CA
3.0 / 5Good
"Close to disney, but dont believe pool photo"
I booked this hotel due to the photos of an indoor swimming pool, when we got there we found the pool was a seperate building and was infact part of a spa which cost 27 euro per person to enter per day. Hotel is rated as 4 star, i would have thought it was actually 3 at best due to the state of the rooms, and we were told the room would be cleaned on a certain day of the week...in the week we stayed we never had a cleaner come to the room at all. Staff are helpful though, they did their best to help when asked, i cannot say a word against them.
Genuine Expedia guest review
Other trip Oct 4, 2015
A Traveler
GB
4.0 / 5Excellent
STAYED IN ROOM 402 CLEAN, COMFY, PLENTY OF STORAGE, 2 BATHROOMS, KITCHENNETE CLEAN INCLUDED FRIDGE WITH SMALL FREEZER COMPARTMENT, MICROWAVE, KETTLE, DISHWASHER, DISHES ETC. READ REVIEWS NEARER TO THE TIME OF MY VISIT AND WAS PUT OFF, BUT GOT THERE AND WAS PLEASED, STAFF WAS FRIENDLY AND A NICE HOTEL TO STAY IF VISITING DISNEY. HAD NO ISSUES.
Genuine Hotels.com guest review
6 night family trip Aug 30, 2015
Jubeda
GB
2.0 / 5Fair
as I was on business and needed to be in this particular area. Booked this standard facility hotel with no clean up room service unless paying extra 10 euro. The hotel itself is okay not more than that. Travelling with kidz if you are on a real budget, this hotel may suite you well.
Genuine Hotels.com guest review
2 night business trip Sep 16, 2015
Eduard alexander
AS
5.0 / 5Outstanding
"Excellent hotel and service"
It was excellent some people had a problems in check in etc but its all about timing i assume. Rest hotel is excellent great service they have lot of apartments and i booked it in well advance so I also got a good deal.I have not taken breakfast in hotel as we are vegetarian I am not aware of that
Genuine Hotels.com guest review
4 night family trip Sep 1, 2015
Ankit
GB
3.0 / 5Good
"Passable"
Suite was comfortable but no maid service fridge didn't work sink leaked and nowhere to put rubbish. They now also charge 10€ Per night to park car onsite. Neighbours very noisy but can't blame hotel for this.
Genuine Venere guest review
3 night family trip Sep 2, 2015
Mike
GB
4.0 / 5Excellent
"Ideal for Disney"
Booked 4 nights here while we visited Disney and Paris. Ideal and very reasonable compared to the disney hotels. The hotel has a shuttle bus (takes 10 minutes) to the disney parks and station which cost 2 euros each per day. Had read some of the reviews and was a bit worried! A lot of reviews say about the corridors being marked etc - this didn't bother us and the room certainly was in a good clean condition. Also very pleased the air con was fixed too! We chose this as it was an apartment so we could be self catering. Room is spacious with lots of storage. One thing to note is they don't service it (unless you pay extra!) The only disappointing thing was the dishwasher was broken, each day we asked for it to be looked at and no one did, which was a pain as we had to wash up by hand!! The hotel charges 10 euros a night to park, but the receptionist told us we could save that and park on the adjacent roads which was very nice and saved us money!
Genuine Expedia guest review
Other trip Aug 31, 2015
Cheryl
GB
4.0 / 5Excellent
"Ideal for a reasonable Disneyland Paris break"
Stayed here for 4 nights with my 11year old daughter . Wanted somewhere close to disney without having to pay silly prices as it was only used for a base . It states it is a 4star hotel , it is not this but it's not as bad as some reviews say . I may have been lucky with my studio but it was clean, comfortable and everything worked perfectly . Staff were lovely and very helpful and spoke many languages including English to a high standard . There is a shuttle bus which is run efficiently , there is a daily 2€ charge for this but you can used it as much as you want and it drops you right by the Disney entrance and at the shopping centre .
Genuine Expedia guest review
Other trip Aug 28, 2015
Cat
GB
3.0 / 5Good
"Not walking distance from DisneyLand"
Some of the hotel staff was not well versed with its own policies(new staff) and hence they had to keep checking with someone before providing any information. Phone in the room was not working so had to walk to the reception every time to request anything and as our room was right at the end of 3rd floor it was a good walk. Rooms are nice and comfortable. Front Desk (Brinda) was very helpful.
Genuine Expedia guest review
Other trip Aug 27, 2015
Sunz9
GB
3.0 / 5Good
"Good for Euro Disney but needs some attention"
Booked room for Euro Disney, regular bus there and back which is great but £2 per person per day. We paid one day, no one checked so didn't pay the next day. Reception staff ok but didn't cope well when busy. Staff also did not action requests we made. The safe in the room was not working so someone did come and look but basically said it was not working and did not attempt to repair. The shower also had no seal so after the first shower of the day the floor was soaking. I told Reception as we left for the day but nothing was done. Rooms are not serviced at all. The hotel needs some attention. Having said that, we left early and came home late from Euro Disney and the beds were comfortable and it was quiet. We wouldn't use it again.
Genuine Expedia guest review
Other trip Aug 26, 2015
Jillian
GB
4.0 / 5Excellent
"Really handy for Disney."
Comfy room with kitchenette. Could have done with a tea and coffee pack as we arrived on a Sunday when shops were shut. Breakfast a bit overpriced but convenient for the Disney day. Shuttle bus runs frequently to the parks but we used our car . Paid €. 10 per night to park it at the hotel. Clean room and friendly staff.
Genuine Expedia guest review
Other trip Aug 26, 2015
susanna
GB
3.0 / 5Good
"Over priced nothing like pictures!"
Un helpful staff, no cot in room when specified on booking! Room was worn, plugs of walls, sofa torn and sorry - marks all over the room very unkept!!
Genuine Expedia guest review
Other trip Aug 25, 2015
Nicky
GB
2.0 / 5Fair
"Run down"
our hotel was dirty the air con terrible the shower did not work and the electric kept tripping... The walls were chipped the blinds did not go down properly etc disaster,,, only good point is the bus to take you to Disney and the shops
Genuine Expedia guest review
Other trip Aug 22, 2015
ste
GB
4.0 / 5Excellent
"Comfort, ease and value for money."
Good value for money. Good rooms. Hotel condition was not that much great.
Genuine Venere guest review
6 night family trip Aug 12, 2015
Gopal
GB
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