All hotels in Lisbon, Portugal
1 room, 2 adults
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Rua Castilho 6-12, Lisbon, 1250-069, Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 402 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Comfort
    Rather comfortable
  • Bar
    Bar is not good
  • Pool
    Bad pool
4.0 / 5Excellent
"NIce but...."
I think the hotel was nice for location and appearance. Neighborhood was fine and easy walk to a lot of restaurants and shopping. Was at another hotel in Lisbon that offered more than 2 English speaking TV stations that this one did. Also, maid didn't replace coffee when used, either for me or a friend of mine who also stayed in the hotel. Staff was nice.
Genuine Hotels.com guest review
3 night trip Jun 27, 2013
Jim
US
5.0 / 5Outstanding
"Great Hotel"
Great hotel! Not too close to busy Avenita Liberdade nor too far. Just right without the road noise. Front desk personnel very helpful. They speak very good english. Breakfast has veriety and sumptuous. The only issue is the hotel on top of a small hill. There are streets you can take to reduce the climb.
Genuine Hotels.com guest review
3 night trip May 11, 2013
World Travler
US
3.0 / 5Good
"Modern stylish hotel near center of the city."
The room was large and modern, all the facilities were good. The area is within walking distance of all attractions. Our room unfortunately was located near some plumbing problem, and all night every half hour the walls made very loud sounds that woke us. The staff next morning were not very concerned, to say the least.
Genuine Expedia guest review
Other trip May 10, 2013
Alex
US
5.0 / 5Outstanding
"Beautiful hotel, walkable to all parts of city"
Love the hotel, location and breakfast buffet. Great service provided by all areas of the hotel. Very comfortable lounge area to sit and relax, enjoy some wine or chat.
Genuine Hotels.com guest review
4 night trip Apr 26, 2013
A Traveler
US
5.0 / 5Outstanding
Internet was a bit slow and unstable. Everything else was fine.
Genuine Venere guest review
Other trip Mar 30, 2013
A Traveler
US
4.0 / 5Excellent
It may look like a business hotel but is comfortable and the breakfast is good and plentiful. The location is very good for siteseeing (as long as you can manage the steep hill up from the main avenue) and there are many reasonable - but good restaurants in the vicinity
Genuine Venere guest review
Other trip Mar 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for vsiting Lisboa"
I loved the hotel...it is new, well located, excellent staff. great
Genuine Expedia guest review
Other trip Mar 13, 2013
Regina
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Tops
Genuine Hotels.com guest review
3 night romance trip Nov 28, 2015
Munyaradzi
GB
5.0 / 5Outstanding
"Awesome!"
First time in Lisboa- the receptionist was fantastic gave us a quick guide via the map. The hotel is walking distance around 15mins or so to the water - and main city center for shopping and so forth. I was only there for 3 nights unfortunately the room wasn't ready when I arrived so I left my bags and walked to the city center to do some shopping. Overall it's in a good location - the room was comfy - nice bed and bathroom- and good aircon :)
Genuine Hotels.com guest review
3 night romance trip Nov 24, 2015
Jessica
AU
4.0 / 5Excellent
"Eurostar"
Beautiful hotel in a beautiful area of a beautiful city!! Prices of the food in the hotel were crazy (eg €16 for burger etc) but luckily Lisbon is full of beautiful places to eat at fantastic prices!!
Genuine Hotels.com guest review
5 night romance trip Nov 20, 2015
A Traveler
IE
2.0 / 5Fair
"Not a five star hotel at all"
The location was not bad however it is on a hilltop and hard to get to on foot. There are several hotels nearby on the main streets which are easy to get to. The hotel facilities isn't anywhere close to a five star hotel. The wood floor was stained from water in a couple locations. The toiletries were at minimum, a tiny paper tissue pack no wash cloth and very little soap. You had to ask for additional soap. The a/c in the ceiling started to leak over the night during the last night. Breakfast was over priced at18 euro you could get a better breakfast nearby for less than 10. The room was very dark you could hardly read at night.
Genuine Expedia guest review
Other trip Oct 12, 2015
fj
CA
4.0 / 5Excellent
quiet could use a pool
Genuine Hotels.com guest review
3 night trip Sep 26, 2015
jamie
IE
5.0 / 5Outstanding
"Great four day introduction to Portugal"
Excellent service, friendly helpful staff, comfortable room and a great view of the castle. TV signal wasn't good but we were so shattered each night we were too tired to watch anything. Definitely recommend to our friends.
Genuine Hotels.com guest review
3 night family trip Sep 25, 2015
Peter
GB
3.0 / 5Good
"Great location, great staff, room poor condition"
I stayed at this hotel for a long weekend in September 2015. The location was great, there was a metro station within a 10 minute walk of the hotel and the centre of town was a 20 minute walk away. The staff were friendly and efficient and nothing was too much trouble for them. The breakfast was nice with a degree of variety. The only disappointing thing about the hotel, was the condition of the room. The room that I had was old and tired, there were numerous scuffs on the floor, the table and the wardrobe. The wardrobe handle became detached repeatedly and the lamp shades were heavily stained and the net curtain was dirty. Due to the price and the hotel's 5 star rating, I had expected the room to be in a much better condition. Finding it as it was, proved incredibly disappointing. The room that I had was definitely in need of a degree of refurbishment.
Genuine Expedia guest review
Other trip Sep 30, 2015
Allisa
GB
4.0 / 5Excellent
"Nice hotel, convenient location"
Handy location, close to most attractions. Helpful staff - original room did not have a very nice view. Changed our room the next day when there was availability, to a much nicer view without being asked. Breakfast was nice with adequate selections. Enjoyed our stay.
Genuine Expedia guest review
Other trip Sep 27, 2015
A Traveler
CA
5.0 / 5Outstanding
"A lovely 5-star hotel with excellent staff"
Since the hotel was very busy during our stay, we were upgraded to a suite, which was absolutely marvellous! The staff were very friendly and helpful, the hotel was lovely and the breakfast was excellent. There is really nothing else to say than it is a lovely 5-star hotel!
Genuine Hotels.com guest review
3 night romance trip Sep 16, 2015
A Traveler
GB
4.0 / 5Excellent
"Lovely hotel"
Overall this hotel was great and we thoroughly enjoyed our stay. Staff were helpful and the hotel was really comfortable. The bed and bathroom were lovely and the gym was good. Would definitely stay again. While it was tricky to find, the hotel was well located.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2015
Michelle
AU
1.0 / 5Poor
"One of the worst hotel of all time"
not a 5 Stars hotel for sure. 3 stars is maximum. Refused to give me room until 2pm despite other guests can get a room at 12ish when I was sitting in the lobby for hours. And I have the worst view from the room you can imagine in Lisbon. Very dirty toilet in the underground floor.
Genuine Hotels.com guest review
1 night business trip Sep 2, 2015
Ching Yee
GB
4.0 / 5Excellent
"Welcome!"
We were greeted with enthusiasm and smiles at the reception desk! The staff spoke English and were very helpful when we arrived earlier then the check in time. They offered to store our luggage and quickly a porter came out to the car to assist us with the heavy bags. When we returned later in the day, our room was ready and when we entered we were pleasantly surprised by the space and decor for a standard room. The washroom was perfect in its black and white marble and the essential fixtures; great shower with awesome faucet/sprays, tub, bidet, toilet and sink/roomy counter. Two nights, were comfortable and we liked the hotel and staff. They had available an adapter to charge our phones. The lobby was inviting and a great place to sit and rest, and catch up on emails. Wifi worked well.
Genuine Expedia guest review
Other trip Sep 2, 2015
Nancy
CA
3.0 / 5Good
"Comfortable but far from everything"
Hotel is relatively good but far from everything The condition of the hotel also looked like it hadn't been renovated / upgraded in years but we had a pleasant stay
Genuine Hotels.com guest review
3 night family trip Jul 14, 2015
Ramon Martin
SG
4.0 / 5Excellent
It was very good location
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
Remo
GB
5.0 / 5Outstanding
"Lovely city hotel"
A wonderful city center hotel tucked away from the hubub with wonderfully friendly reception staff always happy to help with advice. Good sized rooms, clean, comfortable and quiet. Excellent breakfast selection that was included in our room rate,
Genuine Expedia guest review
Other trip Jul 14, 2015
Kim
GB
4.0 / 5Excellent
Very nice hotel, friendly staff. Not sure that it is a 5 star hotel but very good quality/ price.
Genuine Expedia guest review
Other trip Jul 8, 2015
A Traveler
CA
5.0 / 5Outstanding
"Very nice hotel in the heart of Lisbon"
From the time we checked in till we checked out, we found the staff very helpful. Breakfast was perfect. The hotel also gives free coffee to takeaway after the breakfast.
Genuine Expedia guest review
Other trip Jun 21, 2015
Arvind
GB
5.0 / 5Outstanding
"Loved this place!"
An absolutely perfect stay. Wonderful staff, comfortable and quiet rooms and close proximity to the centre of it all without the traffic. We loved the steep hill to get to and from the hotel. It was part of our exercise regimen. Will highly recommend this great hotel!
Genuine Hotels.com guest review
4 night romance trip May 27, 2015
Sergio
CA
5.0 / 5Outstanding
"Lovely hotel just outside of main centre"
Stayed here for 5 nights and was extremely pleased with the experience. All staff were polite, friendly and incredibly helpful - they couldn't do enough for you. We stayed in a standard double room which had a large comfortable bed, nice view and was spotlessly clean. However being on the top floor, the sound of the air conditioning units on the roof took some getting used to! The breakfast selection was very varied, fresh and tasty. I would recommend this hotel very highly to anyone and would definitely stay here again!
Genuine Expedia guest review
Other trip May 23, 2015
Emma
GB
4.0 / 5Excellent
"“Great quiet hotel...but 4 stars not 5”"
It is a great hotel. Location is perfect. Reception staff very helpful and friendly. Staff in restaurant is excellent during busy breakfast hours. Breakfast selection - great. Something for everyone, from eggs and bacon, through pancakes and cornflakes. Fresh fruits and cakes. The room are good size. You can open window for fresh air (even on the 8th floor). Hotel is lacking outdoor space, which is shame as weather was amazing and we would like to have coffee in a sun. There is also very small bar/reception area which is not very comfortable to relax in. You don't want to sit and sip a cocktail there in the evening. We have noticed that most of the guests are mature / very mature couples. Decor is simple. Hence we really think it is a 4 star hotel not 5 as it claims. We went to Trivioli for a drink in Skydagren Bar and really Eurostar lacks a bit of a character. BUT we would definitely recommend it for no fuss / short break in a city. Room service is a bit "distracted" we ended up with no toilet paper and no tea after 1st night & had to call reception....after 2nd night our bathrobes disappear....happens but they should be more focused;)
Genuine Hotels.com guest review
3 night romance trip May 14, 2015
Paulina
GB
5.0 / 5Outstanding
"Would go back"
Friendly staff and lovely pleasant stay.
Genuine Hotels.com guest review
3 night romance trip Apr 27, 2015
marc
IE
4.0 / 5Excellent
"A perfect getaway weekend"
Beautiful hotel with really great friendly staff. Breakfast was out of this world. My only complaint was not enough pillows or hangers in the room. We called down to reception and more of both was delivered.
Genuine Hotels.com guest review
3 night romance trip Apr 18, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great location"
I stayed here for a week and found it to be a very good location for exploring the area on foot. Close to everything but on a quiet street. The hotel is comfortable and the staff were all extremely helpful. I would stay here again.
Genuine Expedia guest review
Other trip Apr 4, 2015
JM
CA
4.0 / 5Excellent
"One Night Stay on Business Trip"
This is a very nice Hotel, rooms are very well equipped and staff are very friendly. I was only here for a single night whilst on a business trip, but the central location allowed me to explore the local city and take in some of the Lisbon ambience.
Genuine Expedia guest review
Other trip Mar 16, 2015
Alex
GB
4.0 / 5Excellent
"beautiful area"
Pleasant staff, perfect English, very clean room.
Genuine Expedia guest review
Other trip Mar 6, 2015
Alberta
GB
4.0 / 5Excellent
"Lisboa hotel"
comfortable business hotel with decent facilities and very nice bathroom.
Genuine Hotels.com guest review
2 night business trip Jan 26, 2015
andrew
GB
5.0 / 5Outstanding
"Nice Place to Stay!"
Staff very friendly and helpful. Overall a nice hotel in a handy location to the city.
Genuine Hotels.com guest review
3 night romance trip Jan 23, 2015
Stephen
IE
5.0 / 5Outstanding
"Great Hotel"
The hotel is great, the staff are very friendly and speak perfect English. They can recommend places to go and bars to drink. all in all a 5/5 experience
Genuine Hotels.com guest review
2 night trip with friends Jan 16, 2015
Joseph
GB
5.0 / 5Outstanding
"top notch."
this is by far the best hotel I have slept in, in Lisbon. Everything was top class. I have absolutely nothing to complain about. This is indeed a five star hotel. Love! Love!! Love!!!
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
celestine
IE
5.0 / 5Outstanding
"Great hotel"
Great hotel for short stay
Genuine Hotels.com guest review
2 night trip Dec 25, 2014
A Traveler
AS
5.0 / 5Outstanding
"Value for money"
Location is quiet and ideal for Liberadade and Chiado. 5-star ranking is too high in my opinion but it is definitely worth a 4 star. The size of room and bathroom is generous. The staff is courteous and the servce is quick.
Genuine Hotels.com guest review
1 night trip Nov 28, 2014
Ke-yung
CA
5.0 / 5Outstanding
"Great for the price I paid !"
Excellent stay with a group of 6 friends for a weekend - extremely pleasant staff, good breakfast, good location and nicely presented facilities - for the price we paid per night it was a bargain ...would certainly stay here again.
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
WestfieldSeven
GB
4.0 / 5Excellent
Good hotel for the money we paid but not a 5 star.
Genuine Hotels.com guest review
2 night family trip Aug 21, 2014
A Traveler
GB
4.0 / 5Excellent
Not the best cooked breakfast, and also no spa facilities, only a tiny sauna
Genuine Hotels.com guest review
4 night trip Jul 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"EXCELLENT HOTEL"
Lovey hotel, not sure if part of a chain, but seemed quite independent. Rooms are really nice, very modern and slick. Staff are so attentive its unbelievable! Breakfast is good. Lovely Bar area. The hotel is not quite in the centre where all the restaurants etc,. are but really a 10-15 mins stroll and your there.. in fairness it was nice to be just outside of all the traffic etc.
Genuine Expedia guest review
Other trip Jul 26, 2014
Bob
GB
5.0 / 5Outstanding
"Lovely hotel close to the city and wonderful staff"
From the time we checked in the staff were very friendly and extremely helpful.As first time visitors to Lisbon, we were given very good information about all the wonderful things we could do during our stay from sigh seeing to dinner and dancing during the night. The room was spacious, comfortable and very well decorated. We would not choose any other hotel to stay in if we visit Lisbon again.
Genuine Expedia guest review
Other trip Jul 23, 2014
Ravi
GB
5.0 / 5Outstanding
"Perfect hotel"
Great location; friendly and competent staff ; extremely clean and comfortable rooms. Amazing overall
Genuine Expedia guest review
Other trip Jul 19, 2014
Karine
CA
5.0 / 5Outstanding
"Prefect for a city break"
The only slight negative point is that the hotel is up on a steep hill ( like most hotels in the vicinity) so if you take the metro, it is a bit of an uphill walk which is difficult if you have lots of luggage. Otherwise location, service, breakfast etc were great for the price.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"very nice close to the centre"
The hotel close to the city centre and restaurants and bars. Staff are very friendly and helpful. Makesure to include buffet breakfast as it is excellent. Highly recommend.
Genuine Expedia guest review
Other trip Jun 27, 2014
A Traveler
GB
4.0 / 5Excellent
"Close to main streets of Lisbon"
Very friendly staff . Very helpful. Rooms were large enough for two people to stay comfortably
Genuine Expedia guest review
Other trip Jun 15, 2014
Colin
CA
5.0 / 5Outstanding
"American-sized, European class room"
Bathroom was Awesome! Separated tub and shower/toilet areas. Bathrobes and slippers. Standard sized (American, not European) room, good selection of cable tv channels. Excellent room service (food) and Staff Service. OK-sized lobby and check-in area.
Genuine Hotels.com guest review
3 night business trip Jun 4, 2014
jlfarias
MX
5.0 / 5Outstanding
"helpful and friendly staff"
The room was lovely and the staff at the reception was very freindly and helpful, the breakfest although was overcrowded and not organize the staff there try to do there best but there is a small place and squeeze, if you wish an omlet or Cappuccino they ask you to pay extra money, strange,
Genuine Hotels.com guest review
2 night trip May 31, 2014
A Traveler
GB
5.0 / 5Outstanding
"Close to the beach"
Arriving from a stressful plane ride I found myself welcome in this hotel. I was greeted by a friendly woman who was very eager to help. The room itself was clean and spacious. There was both a bathtub and a shower which I have never found in any of the accommodations I stayed in thus far in any European country I have been to. That was a definite plus. I highly recommend this hotel to anyone wishing to head to the beach.
Genuine Expedia guest review
Other trip Apr 26, 2014
Stephanie
GB
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