"Comfortable, modern hotel."
We were very pleased with our pick of hotels in Lisbon. This hotel was easily within walking distance of the Bairro Alto (15 min), Chiado (20 minutes), Alfama (25 minutes). The metro stop was only a 5 minute walk down a hill if you wanted to cut the walking time. The room was excellent with a very comfortable bed and a fantastic bathroom. The staff […] were great and gave many helpful tips. When we return to Lisbon, we would definitely consider staying at this hotel. Read moreGenuine Expedia guest review
Clean and comfy rooms, good location and staff- a good all-rounder for a long weekend break in Lisbon,Genuine Hotels.com guest review
Stayed here as our first stop in Portugal. Really pretty place inside not much outside but its tucked in the start of the small streets in the old part of the city. If your a walker like us you'll enjoy the area. It is a pretty good hike up a hill coming back though. Just down the hill and you are in a good area for eating and shopping. We made the […] walk the St. Jeorge castle and the old port but caught a ride back. The rooms were very nice, good bath and desk area. Very comfy bed. Really a nice place for the price. Breakfast was good as well. Read moreGenuine Hotels.com guest review
"Lovely short break"
Very p,easing and comfortable stay. Good selection of breakfast Buffett . Very good location. Staff very helpful and polite. I would recommend this hotel to family and friends and return again.Genuine Expedia guest review
Very good experience, the staff was very kind we arrived early and they arranged us some showerGenuine Expedia guest review
Very nice hotel, well located. Excellent breakfast and the rooms are very comfortable.Genuine Hotels.com guest review
We had a wonderful two night stay at this hotel. Everything was exceptional. The staff were wonderful, from the check-in staff to the servers at breakfast. Our request for a Queen sized bed was granted. Our room and bathroom were spotless and I loved the bathrobe and slippers provided free of charge. It made me feel like royalty :) The hotel was in […] a good location too. No swimming pool, but the fitness room was very nice. Two free computers are provided. I love the "literary" aspect of this hotel. it's a nice touch. Perhaps my only complaints are that the hallways are too warm and breakfast is not included. Read moreGenuine Expedia guest review
Our stay was great however we thought the price included our breakfast but it wasn't, we paid separate for it, Wow very expensive. But that's all we had to complain about. The front desk was amazing for helping us giving directions and things to do. Thanks for a wonderful stayGenuine Hotels.com guest review
I was in Lisbon for three nights on a business trip. The hotel was excellent, very clean with a nice gym (one small complaint the free weights only went up to 9kg). The staff were very helpful and addressed any queries in a friendly and professional manner. The method of switching from bath tap to shower head was unusual (You pull down inside the tap.) […] but thankfully the staff could explain it without making me feel stupid. Read moreGenuine Hotels.com guest review
"Hotel Eurostar Das Letras - Lisbon"
Nice clean modern hotel in a quiet area. Breakfast was good value but other meals, bar and room service seemed both expensive and of ordinary quality. It was a good walk to the central areas of Lisbon although the hill on the return was at times a formidable challengeGenuine Expedia guest review
"Nice Hotel but nothing special"
Was a great stay in the hotel, but nothing that made the hotel stand out as WOW. The only thing that was off putting of the hotel was that I booked a double room and was given a twin room. As I was on my own I did not mind a twin room but being told that it was a double room and that all the double rooms looked liked that just got me. I work in hotels […] and would have been very happy with the replay that they were over booked in double but instead they opted for the replay that it was a double. Every one in the hotel was pleasant and the rooms was very modern. Great bathrooms and showers. Houskeepers did a great job. Read moreGenuine Expedia guest review
"Good value for money hotel"
Hotel staff were fantastic. Everyone was very helpful and couldn't do enough for you. Breakfast was lovely with a good choice and the fresh fruit was to die for. Hotel is a bit out of the very centre but near a Metro station - only downside was a very steep walk up to the hotel so not good for people with mobility problems. But then if you have mobility […] problems you probably wouldn't go to Lisbon anyway! Thoroughly recommend the hotel. Read moreGenuine Expedia guest review
"Aussie in Dad Letras"
We found the hotel and the staff to be most pleasant and always helpful. The only issue was wireless access in the room - this was poor. Otherwise, we had a great time there.Genuine Expedia guest review
I have been to over 10 countries this year and stayed in a variety of Hotels. This one is definitely at the top of my list. The hotel staff where very friendly and helpful. Someone was always available to answer a question or give you tips about the city. This hotel was an A+ for me. I would definitely stay there again. I would recommend my family and […] friends to stay there too. Read moreGenuine Hotels.com guest review
"Eurostars Das Letras."
Great breakfast. A pleasant walk to the squares of Lisbon. Very clean and modern with very professional staff. The only complaint was that the free Wifi in rooms cut off occasionally and at times quite frequently. Otherwise a great place to stay.Genuine Expedia guest review
Very Nice hotel and well located in Lisbonne. Personnal quite welcoming.Genuine Expedia guest review
everything was greatGenuine Hotels.com guest review
"very modern and clean"
Very modern and clean room. There was a shower and bathroom and the king size bed was very comfortable. Will definiteely recommend to others, especially for couples.Genuine Expedia guest review
apart from lack of bathroom hooks the hotel was great and i would recommend highly. breakfast a bit samey but overall very goodGenuine Expedia guest review
"Good location hotel, suitable for business/couples"
Friendly staff who could not do enough for us at Reception. Rooms not 5* - gap in laminate flooring, wall behind curtain not finished well, but bathroom generally clean. NO SHAMPOO OR CONDITIONER, not good for 5* rating. No tissues.Genuine Expedia guest review
"Good hotel with helpful staff"
I had 8 nights in this hotel and it was very good. It is clean and in a good location. Also it has free parking just in front of the hotel and garage parking for 15 euro a day. The breakfast was fine but no custom eggs from the kitchen. Overall I was satisfied with my choice.Genuine Hotels.com guest review
I was staying for a business visit but would recommend it as a place to stay for a weekend break also. fairly convenientlylocated for main shops and plenty of restaurants within easy walking distance. Very comfortable and reasonably priced hotel.Genuine Expedia guest review
"First time Lisbon"
Great value hotel. Three star price but very solid four star offering. At the price we paid this was great value. Located about 20 minutes walk to the main city centre (but for us very close to our business venue). Lisbon is a fantastic city, beautiful, great buzz, nice restaurants and lots to see. Value for money - fantastic! Good hotel where the staff […] were attentive but not intrusive, good breakfast, very large room and well furnished bathroom. I will stay there again. Recommended. Read moreGenuine Hotels.com guest review
Though it was difficult to find, once found t was a wonderful hotel. All members of staff were extremely helpful. They were all out to please. When my daughter rang me, as they had a problem in connecting to my room, they rang her back and connected to my room! The only problem I had was with the shower, as indicated in previous reviews, but I could […] ring reception and he kept on giving instructions till I got it right! Read moreGenuine Expedia guest review
city centre walking distance. good choice of affordable resturants close to hotel.hop on hop off buses good value.would recommend local taxis to and from airport.would definatly visit againGenuine Hotels.com guest review
"Wonderful staff and location"
We loved everthing about it - the location and staff specially. We did not eat there but there are lots of cafes around that area. For taxis it was very easy, also to get to the tourist buses and train station.Genuine Hotels.com guest review
"Perfect service for the tired man"
Excellent. Top class service.Genuine Hotels.com guest review
"Friendly staff, cave like rooms"
The hotel team was very helpful, especially those at the front desk. They gave me good advise and insight to activities in Lisbon, with transit information and dinner reservations. Most importantly to me, the team was approachable and friendly. The interior decor of my room was OK but I would warn others that they might not be able to distinguish day […] from night while indoors. I felt like I was in a cave. In addition the quality of the room lighting was awful. For instance, it was impossible to apply make up in the bathroom. Read moreGenuine Expedia guest review
"no faults at all"
this is a great hotel no question about it ,,great location rt in the centre of town but a short cab away fromhistoric areas and the river,,,its on a steep hill but hey that helps burn of the calories ,,rooms were great and hotel in tip top condition,,food was fine and even did great bar snacks for lunch...we ate dinner there one night and compliments […] to chef 2 perfect versions of cod fish,,,breakfast was a fine buffet as is usual in this type of hotel,,yes id come back here again,,,oh the price was simply amazing ,,, Read moreGenuine Hotels.com guest review
"Definetly a 5 star hotel. Best service"
I have nothing but great things to say about this hotel. Everyone from the bartender, front desk staff, doormen - they are so professional and the best of the best for sure. I have never received such amazing customer service and I have travelled a lot. It is located about 15 min from town( walking). Mind you the only thing with this walk is the steep […] hill- it is very very steep. Ladies- do not even attempt high heels. The walk down is not so bad- the walk up is brutal. It is a quiet area and not really much happening nearby. However the train station, metro and bus service is within minutes of walking. Rooms are spacey, beds comfortable and bathrooms are big They upgraded me to a king size bed for no charge and I didn't even ask to be upgraded. Talk about impeccable service! Free wifi, and business center to use is u need to print boarding passes etc. Room was always clean- housekeeping staff are great. If you are here to party then maybe not the best area as Barrio Alto and clubs near the harbor are a cab ride (5 euros or so ). Highly recommend you stay here:) Read moreGenuine Hotels.com guest review
"Great hotel in a central location."
Excellent service throughout. Hotel was much closer to the main areas than I had thought- including a fab laid back cafe/bar across the road on the Avenida. I'd notified the hotel that we were celebrating my husband's 40th birthday, and they left a bottle of fizz and a fruit plate for us in the room on arrival. all in all a great experience.Genuine Expedia guest review
"The perfect hotel for a stay in Lisbon"
Great hotel: Friendly staff, ideal location, clean and well kept. Couldn't recommend it more.Genuine Expedia guest review
The hotel is very well located. Very central. about 15 minutes walk from the older part of the city.Genuine Hotels.com guest review
"Lovely hotel, friendly, helpful staff"
This hotel is wonderful, the only reason I haven't given it a 5/5 overall was that if you are on holiday, the hotel is 15-20 minutes walk from the centre of Lisbon. However the 'crazy' taxi drivers can get you to the centre for 5 euros in a matter of minutes! The reception staff were so friendly and helpful - full of good tips and advice.Genuine Expedia guest review
"Great experience for the money"
Great hotel,great price.A bit of a walk to the main core but worth the savings over comparables more centrally locatedGenuine Hotels.com guest review
"Excellent location for a long weekend"
We spent a long weekend break here. Service was friendly and efficient and when we encountered a problem with a smell coming from the air conditioning in our room it was dealt with promptly and successfully.Food and drink was expensive in our opinion and we took most meals elsewhere. Good location for central Lisbon as long as you can cope with a few […] hills. Read moreGenuine Expedia guest review
The hotel is well located, close to the main street in Lisbon and the business areaGenuine Hotels.com guest review
"Perfect stay in Lisbon"
Fresh, modern, clean, and great location minutes from all the action in Lisbon. I recommend to anyone visiting the city!Genuine Expedia guest review
"Das Letras = young and fresh !!!"
This hotel was perfect all the way. The young staff in particular was very friendly and enjoyed helping their guests the best they could. I did not eat at the hotel, except for breakfast, which is included in the price. Breakfasts were very good but did not change from day to day - no problem for me because I stayed only a few days.Genuine Expedia guest review
A Great hotel, excellent staff, clean rooms, great wifi.Genuine Hotels.com guest review
"wonderful place to stay"
Upon arrival the multilingual staff were very welcoming and informative. The service was top rate. The breakfast was plentiful and varied. We found that the location was perfectas it was quiet and close to all the main areas of interest. the business centre was also a useful option.Genuine Hotels.com guest review
"A great boutique 5 star hotel"
The hotel was very central and convenient. The rooms are spacious, clen and very comfortable. Staff are thoughtful and very helpful. We would highly recommend for a luxury, boutique weekend in Lisbon.Genuine Expedia guest review
"Average Eurostars Das Letras"
Shower didn't work, bits of taps falling off, not star in any way. Tea and coffee not replenished, no milk - ever...... Very average hotel in a very average location with very average facilities...........Genuine Expedia guest review
"Great place to stay in Lisbon"
Excellent breakfasts - good quality and good choice of fruits, cheeses, breads etc. Friendly and helpful service. Very comfortable bed, good quality linen, towels, slippers, dressing gown. Good quality toiletries, which were replenished everyday. Good location, close to the metro and buses.Genuine Expedia guest review
"Not quite a 5 star hotel"
This is supposed to be a 5 star hotel. Although it is clean and new, there are a few issues: the restaurant is not open for dinner, the hotel does not provide shampoo and conditioner in the bathrooms as standards, when I rang to ask for shampoo and conditioner it took 40+ min to arrive and although I was initially told I would be getting both, all I […] got was some body wash. And when I asked for a local restaurant recommendation, I got sent to a place that was closed for the entire month of April. Read moreGenuine Expedia guest review
"A very pleasant stay"
Good hotel. The real difference is the staff are lovely and very helpful. The room was a good size and the bed were very comfortable. Shower fitting was a bit dodgy and the tv didn't work seem to work but having a stereo in the room was a nice touch. The buffet breakfast was very good and the waiting staff attentive but not intrusive. All in all a very […] pleasant stay Read moreGenuine Expedia guest review
Well worth a visit - great hotel. Tucked away and quiet.Genuine Expedia guest review
The hotel is very clean and comfortable, has a good choice for breakfast.. Staff were very helpful. The hotel is located in quiet area and is close to 2 metro stations. Can easily walk to the main squares as it is all downhill.Genuine Hotels.com guest review
Great Hotel with excellent breakfast. The staff were also excellent. The location is good although a bit of a climb from the Av de liberdade but that is not a major challenge. Would definately go back and recommendGenuine Hotels.com guest review
The staff at your hotel are so helpful...they were wonderful to us! Jose was especially helpful and we want to say Thanks so much..he made our trip to Lisbon so much more enjoyable! Hopefully we can come back to see your lovely city!Genuine Expedia guest review
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