"Excellent trip in Lisbon with excellent hotel"
Very nice hotel, staff are friendly and willing to help, breakfast is also good, better to book the room together with breakfast. Location is between two metro stations, quite convenient though I had little problem finding it the first time. Buying aerobus ticket (EUR3.5 per person) is the cheapest way to visit Lisbon, it can be used in aerobus, city […] bus, tram, cable car, some discount in famous spots and valid for 24 hours!! I even bought this ticket one day prior to my departure, because it really saved lots of money. Read moreGenuine Expedia guest review
"Great value hotel"
Can't think of a downside to this hotel. Anyone who books a 5 star hotel knows that the room cost--low for us, what with the Internet deal and the overall economic condition--is not in line with other costs in the hotel. Breakfast, room service, bar, etc, prices were more in line with a five star rating. We simply didn't use these services and avoided […] the costs. All the usual superlatives regarding service, cleanliness, convenience and comfort apply. The shower deserves special commendation. Try not to use too much water. Read moreGenuine Hotels.com guest review
"Excellent hotel in downtown Lisbon"
My dad and I stayed at this hotel during a trip to Portugal. The service was really excellent, the room was clean and very comfortable, and it was well-located (except that you have to walk up and down a rather steep hill when going down to the main street, Av de Liberdade and the old historic area/waterfront). Breakfast (included) was a huge plus - […] excellent spread of Portuguese pastries, meat, cheese, cereal, fresh fruit, and strong, delicious coffee! Free internet use (the hotel provides two laptops in the lobby). I would definitely recommend this hotel!! Read moreGenuine Expedia guest review
Fantastic friendly staff, great comfortable rooms, with free wi-f and safe. Close to the city center, transit and restaurants.Genuine Expedia guest review
"Definitely recommend it."
I only stayed one night (Christmas Day), and it was nice. I wish I would have decided to stay a bit longer, but had other plans for lodging for the week. If anyone is looking for a hotel to stay at, close to the center of the city, but away from all the fussiness, this is the place. The red wine is also great, by the way :)Genuine Expedia guest review
"Good location, great room, great staff"
My wife and I stayed here for about 3 nights. We loved, service and location. Our room was spacious but maybe because we had a corner room.Genuine Hotels.com guest review
Eurostars is overall a very good hotel. The receptionists are very helpful and special mention to Anton. The only problem is that their location. I agreed with the past reviews in this site, which they sited the steep hill to get to the hotel's location. Breakfast is highly satisfactory. The room is very clean except I didn't get any hand/wash cloths […] on our 1st day of stay and they don't provide shampoos/conditioners. They only have bath gels. Yet, they provided bath robes and slippers for the guests. Again, overall I would recommend this hotel as long as you don't mind getting a little exercise to get to their location. Read moreGenuine Expedia guest review
Not the best cooked breakfast, and also no spa facilities, only a tiny saunaGenuine Hotels.com guest review
"American-sized, European class room"
Bathroom was Awesome! Separated tub and shower/toilet areas. Bathrobes and slippers. Standard sized (American, not European) room, good selection of cable tv channels. Excellent room service (food) and Staff Service. OK-sized lobby and check-in area.Genuine Hotels.com guest review
"helpful and friendly staff"
The room was lovely and the staff at the reception was very freindly and helpful, the breakfest although was overcrowded and not organize the staff there try to do there best but there is a small place and squeeze, if you wish an omlet or Cappuccino they ask you to pay extra money, strange,Genuine Hotels.com guest review
"Close to the beach"
Arriving from a stressful plane ride I found myself welcome in this hotel. I was greeted by a friendly woman who was very eager to help. The room itself was clean and spacious. There was both a bathtub and a shower which I have never found in any of the accommodations I stayed in thus far in any European country I have been to. That was a definite plus. […] I highly recommend this hotel to anyone wishing to head to the beach. Read moreGenuine Expedia guest review
"Comfortable, quiet hotel in the center of downtown"
My stay was wonderful due mostly to the courteous, friendly, knowledgable staff. My every concern was taken care of. I recommend this hotel highly. The only thing they could not do for me was I requested that the seven hills of a Lisbon be flattened so I could get around easier. Seems like I had to travel up hill in both directions wherever I ventu […] red. Read moreGenuine Expedia guest review
The stay was good and the concierge service was exceptional.Genuine Hotels.com guest review
"Excellent hotel for a city break."
Hotel was very clean and staff very helpful. This is an excellent hotel for a city break and the rates a excellent value for money. Although we didn't have breakfast in the hotel, there are plenty of cafes in the area for coffee and pastries, which is all we needed for breakfast. The location of the hotel could be a factor to be considered for visitors […] who cannot walk up hills. Read moreGenuine Expedia guest review
"This is 5 star Hotel!"
I feel this hotel is definitely 5 star hotel. The room are very big and really comfortable. Breakfast are fantastic, the variety of fruit are amazing. The location looks good, near central place like Rossio station 15 minutes work. But to go to the nearest station, you need to go through rapid & narrow road.Genuine Hotels.com guest review
"Great City Centre Hotel"
Overall brilliant experience. Hotel Staff was very nice - particularly the staff at the reception desk, who were really nice to talk to.Genuine Expedia guest review
"Trip to Lisbon"
Fantastic hotel and staff everyone was very helpful and excellent location.Genuine Expedia guest review
We had a great stay at Eurostars Das Letras. Very comfortable bed, helpful staff, quiet room, great location. The only annoyance was too few hooks & bars for towels in the bathroom. Also, be advised that very few restaurants in the surrounding area serve dinner on Sundays, and other nights of the week many of them don't serve dinner before 7:30pm, which […] is a problem if you have little kids who go to bed early. But this isn't the hotel's fault. Read moreGenuine Hotels.com guest review
"Excellent hotel, tremendous value... Recommended!"
I had read all of the reviews, the majority of them good, and I now know that any bad reviews are purely a reflection of the character of the composer. The hotel is just what a holiday goer or business person needs in a place to rest their head, the rooms are extremely comfortable and the amenities are amazing, especially when one considers the price. […] One thing to consider is the ominous hill that people mention having to climb in order to get back to the hotel. Well the truth of it is that the hill is not all that bad, and if one really doesn't want to climb it then walk another 400 metres around the slightly longer, yet far less steep, route. You get what you pay for, however I make an exception to that rule with this hotel, I strongly believe that you get far more. Book with confidence. Read moreGenuine Expedia guest review
"new and luxerary"
That was great staying in this hotelGenuine Hotels.com guest review
good location. walking distance to Liberdade with shops and restaurants. staff very courteous, attentive, and they all spoke good English.Genuine Expedia guest review
Great facility and staff. Would definitely stay there again.Genuine Expedia guest review
"Comfortable, modern hotel."
We were very pleased with our pick of hotels in Lisbon. This hotel was easily within walking distance of the Bairro Alto (15 min), Chiado (20 minutes), Alfama (25 minutes). The metro stop was only a 5 minute walk down a hill if you wanted to cut the walking time. The room was excellent with a very comfortable bed and a fantastic bathroom. The staff […] were great and gave many helpful tips. When we return to Lisbon, we would definitely consider staying at this hotel. Read moreGenuine Expedia guest review
Clean and comfy rooms, good location and staff- a good all-rounder for a long weekend break in Lisbon,Genuine Hotels.com guest review
Stayed here as our first stop in Portugal. Really pretty place inside not much outside but its tucked in the start of the small streets in the old part of the city. If your a walker like us you'll enjoy the area. It is a pretty good hike up a hill coming back though. Just down the hill and you are in a good area for eating and shopping. We made the […] walk the St. Jeorge castle and the old port but caught a ride back. The rooms were very nice, good bath and desk area. Very comfy bed. Really a nice place for the price. Breakfast was good as well. Read moreGenuine Hotels.com guest review
"Lovely short break"
Very p,easing and comfortable stay. Good selection of breakfast Buffett . Very good location. Staff very helpful and polite. I would recommend this hotel to family and friends and return again.Genuine Expedia guest review
Very good experience, the staff was very kind we arrived early and they arranged us some showerGenuine Expedia guest review
Very nice hotel, well located. Excellent breakfast and the rooms are very comfortable.Genuine Hotels.com guest review
We had a wonderful two night stay at this hotel. Everything was exceptional. The staff were wonderful, from the check-in staff to the servers at breakfast. Our request for a Queen sized bed was granted. Our room and bathroom were spotless and I loved the bathrobe and slippers provided free of charge. It made me feel like royalty :) The hotel was in […] a good location too. No swimming pool, but the fitness room was very nice. Two free computers are provided. I love the "literary" aspect of this hotel. it's a nice touch. Perhaps my only complaints are that the hallways are too warm and breakfast is not included. Read moreGenuine Expedia guest review
Our stay was great however we thought the price included our breakfast but it wasn't, we paid separate for it, Wow very expensive. But that's all we had to complain about. The front desk was amazing for helping us giving directions and things to do. Thanks for a wonderful stayGenuine Hotels.com guest review
I was in Lisbon for three nights on a business trip. The hotel was excellent, very clean with a nice gym (one small complaint the free weights only went up to 9kg). The staff were very helpful and addressed any queries in a friendly and professional manner. The method of switching from bath tap to shower head was unusual (You pull down inside the tap.) […] but thankfully the staff could explain it without making me feel stupid. Read moreGenuine Hotels.com guest review
"Hotel Eurostar Das Letras - Lisbon"
Nice clean modern hotel in a quiet area. Breakfast was good value but other meals, bar and room service seemed both expensive and of ordinary quality. It was a good walk to the central areas of Lisbon although the hill on the return was at times a formidable challengeGenuine Expedia guest review
"Nice Hotel but nothing special"
Was a great stay in the hotel, but nothing that made the hotel stand out as WOW. The only thing that was off putting of the hotel was that I booked a double room and was given a twin room. As I was on my own I did not mind a twin room but being told that it was a double room and that all the double rooms looked liked that just got me. I work in hotels […] and would have been very happy with the replay that they were over booked in double but instead they opted for the replay that it was a double. Every one in the hotel was pleasant and the rooms was very modern. Great bathrooms and showers. Houskeepers did a great job. Read moreGenuine Expedia guest review
"Good value for money hotel"
Hotel staff were fantastic. Everyone was very helpful and couldn't do enough for you. Breakfast was lovely with a good choice and the fresh fruit was to die for. Hotel is a bit out of the very centre but near a Metro station - only downside was a very steep walk up to the hotel so not good for people with mobility problems. But then if you have mobility […] problems you probably wouldn't go to Lisbon anyway! Thoroughly recommend the hotel. Read moreGenuine Expedia guest review
"Aussie in Dad Letras"
We found the hotel and the staff to be most pleasant and always helpful. The only issue was wireless access in the room - this was poor. Otherwise, we had a great time there.Genuine Expedia guest review
I have been to over 10 countries this year and stayed in a variety of Hotels. This one is definitely at the top of my list. The hotel staff where very friendly and helpful. Someone was always available to answer a question or give you tips about the city. This hotel was an A+ for me. I would definitely stay there again. I would recommend my family and […] friends to stay there too. Read moreGenuine Hotels.com guest review
"Eurostars Das Letras."
Great breakfast. A pleasant walk to the squares of Lisbon. Very clean and modern with very professional staff. The only complaint was that the free Wifi in rooms cut off occasionally and at times quite frequently. Otherwise a great place to stay.Genuine Expedia guest review
Very Nice hotel and well located in Lisbonne. Personnal quite welcoming.Genuine Expedia guest review
everything was greatGenuine Hotels.com guest review
"very modern and clean"
Very modern and clean room. There was a shower and bathroom and the king size bed was very comfortable. Will definiteely recommend to others, especially for couples.Genuine Expedia guest review
apart from lack of bathroom hooks the hotel was great and i would recommend highly. breakfast a bit samey but overall very goodGenuine Expedia guest review
"Good location hotel, suitable for business/couples"
Friendly staff who could not do enough for us at Reception. Rooms not 5* - gap in laminate flooring, wall behind curtain not finished well, but bathroom generally clean. NO SHAMPOO OR CONDITIONER, not good for 5* rating. No tissues.Genuine Expedia guest review
"Good hotel with helpful staff"
I had 8 nights in this hotel and it was very good. It is clean and in a good location. Also it has free parking just in front of the hotel and garage parking for 15 euro a day. The breakfast was fine but no custom eggs from the kitchen. Overall I was satisfied with my choice.Genuine Hotels.com guest review
I was staying for a business visit but would recommend it as a place to stay for a weekend break also. fairly convenientlylocated for main shops and plenty of restaurants within easy walking distance. Very comfortable and reasonably priced hotel.Genuine Expedia guest review
"First time Lisbon"
Great value hotel. Three star price but very solid four star offering. At the price we paid this was great value. Located about 20 minutes walk to the main city centre (but for us very close to our business venue). Lisbon is a fantastic city, beautiful, great buzz, nice restaurants and lots to see. Value for money - fantastic! Good hotel where the staff […] were attentive but not intrusive, good breakfast, very large room and well furnished bathroom. I will stay there again. Recommended. Read moreGenuine Hotels.com guest review
Though it was difficult to find, once found t was a wonderful hotel. All members of staff were extremely helpful. They were all out to please. When my daughter rang me, as they had a problem in connecting to my room, they rang her back and connected to my room! The only problem I had was with the shower, as indicated in previous reviews, but I could […] ring reception and he kept on giving instructions till I got it right! Read moreGenuine Expedia guest review
city centre walking distance. good choice of affordable resturants close to hotel.hop on hop off buses good value.would recommend local taxis to and from airport.would definatly visit againGenuine Hotels.com guest review
"Wonderful staff and location"
We loved everthing about it - the location and staff specially. We did not eat there but there are lots of cafes around that area. For taxis it was very easy, also to get to the tourist buses and train station.Genuine Hotels.com guest review
"Perfect service for the tired man"
Excellent. Top class service.Genuine Hotels.com guest review
"Friendly staff, cave like rooms"
The hotel team was very helpful, especially those at the front desk. They gave me good advise and insight to activities in Lisbon, with transit information and dinner reservations. Most importantly to me, the team was approachable and friendly. The interior decor of my room was OK but I would warn others that they might not be able to distinguish day […] from night while indoors. I felt like I was in a cave. In addition the quality of the room lighting was awful. For instance, it was impossible to apply make up in the bathroom. Read moreGenuine Expedia guest review
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