I try to stick with HIlton Garden Inn no matter where I go. Each time I stay in any of their hotels I find the same high level of service, room comfort, amenities. I also like the fitness room. It's not loaded with equipment, but everything works, and it has some free weights which enables me put decent intensity to my work outGenuine Expedia guest review
Response by Hilton Garden Inn Schaumburg Dear RCA, Thank you for taking the time to publish your comment on Expedia. I love to hear from raving fans of our hotel! I am certainly pleased to hear that you enjoy this property and our brand as much as you do. I hope to have the opportunity to meet you the next time your back in the area. Happy Holidays from the staff at the Hilton Garden Inn Schaumburg!
Overall, Great!Genuine Hotels.com guest review
Response by Hilton Garden Inn Schaumburg Dear Guest, Thank you for taking the time to rate our hotel on Hotels.com. I am glad that you enjoyed your visit and hope to have the opportunity to meet you the next time your travels bring you back to the area.
There was a musty smell in the hallway on our floor, and during the night we could hear dripping occasionally above us (Maybe when the toilet was flushed in the room) going down the inside of the wall. Decent enough hotel, but it was very average accommodations.Genuine Expedia guest review
The stay was okay. The room was clean except streaks on the shower walls.The service was not completely accommodating. The gym is excellent there is also a nice pool. The location was excellent.Genuine Hotels.com guest review
"Great Place To Stay"
The hotel and staff are great. The hotel is renovating - looks very nice as it is. The renovation does not interfere with guest comfort. Robert - evening shift was extremely pleasant and accommodating. He explained everything new in the hotel. This is a great location - close to shopping, restaurants and expressways!Genuine Expedia guest review
Response by Hilton Garden Inn Schaumburg Dear Kathy, Thank you for taking the time to publish your comments on Expedia. I am so glad that you enjoyed your visit with us. I am especially pleased to hear that you found Robert pleasant and accommodating. What a wonderful thing to share with me! I will be sure to sure to share your comments with Robert and my team. Thank you for sharing that with me. I hope to have the opportunity to be of service to you again in the future. We all wish you and your family a wonderful holiday season!
"Great place to stay in Schaumburg area!"
When I come to Chicago- Schaumburg, I always stay at this hotel. It is clean, convenient and the staff is very friendly.Genuine Hotels.com guest review
Response by Hilton Garden Inn Schaumburg Dear Kim, Thank you for taking the time to post a review. I love to hear that you found our clean and friendly. I appreciate your loyalty and hope to have the opportunity to host you again in the near future. Happy Holidays to you and your family!
My partner and I really enjoyed our stay, and our room was very nice. It was wonderful to have a very comfortable bed, and a fridge and microwave in the room. Very nice. Our only complaint would be the noisy elevator doors. Those doors are RIDICULOUSLY loud as they open and shut. Fortunately, we did not have a room near the elevator, but we pity the […] souls who did. Overall, though, a great stay. Read moreGenuine Hotels.com guest review
Nice place to stay. Staff very helpful and friendly. Would stay here again.Genuine Hotels.com guest review
"I'd book here again"
Great experience from start to finish. Robert at the front desk was very kind and helpful. Room was clean and comfortable and the free wi-fi was plenty speedy. Only point that I'd make note of for other travelers is that there isn't much available for eating within walking distance. A car is a must. The only negative/surprising thing that I noticed […] was that a couple of the lobby walls had some drywall mold issues. It looked like it had been there for a while, but maybe they were in the process of fixing it too. Not sure. Our room was great though. Read moreGenuine Hotels.com guest review
Stayed here before flight out of O'Hare. Front desk staff was very helpful and called a preferred cab and had it waiting for me in the morning. Cost was 16 bucks versuse probably 100 bucks to part near airport for the weekend plus saved me time by dropping me off right at the terminal. They went above and beyond!Genuine Expedia guest review
Response by Hilton Garden Inn Schaumburg Dear J, Thank you for taking the time to publish your comments on Expedia. I am so glad that you enjoyed your visit with us. I am especially pleased to hear that you find our staff to be friendly and going “above and beyond”. I will be sure to sure to share your comments with my team. Thank you for sharing that with me. I hope to have the opportunity to be of service to you again in the future. We all wish you and your family a wonderful holiday season!
There for Chicago marathon. A littles ways from city but once we figured out trains it was good. Hotel is nice. Staff friendly and helpful.Genuine Hotels.com guest review
"Convenient to shopping and dining."
Clean, comfortable, adequate light, convenient to places I wanted to visit - grocery, restaurant, relatives. Free parking, coffee, tea, wi-fi + other amenities that were available but we were not able to use because of limited time.Genuine Hotels.com guest review
"Good Hotel, great staff, good value"
We stayed here for a convention and were very happy with our experience. We always try to stay at Hilton Garden Inns (or Hampton Inns in the smaller towns) and have always been quite satisfied.Genuine Expedia guest review
Great location for shopping and dining.Genuine Hotels.com guest review
Complimentary continental breakfast would be nice. Raise the price of the rooms $10-12 to cover the cost and people won't even know the difference. Rooms smelled like mold.Genuine Hotels.com guest review
Continental breakfast would have been a nice touch. Could use a DVD player in the room. Tried hooking up the TV to laptop with HDMI cable and the TV kept losing the signal...Genuine Expedia guest review
"Nice place. Sub-optimal dining!"
Facility and room were fine and quite nice. Restaurant food and service was dismal. Very disappointing. We were pressed for time, else would have been better off going out. Our mistake, even fastfood at McDonalds would have been a better quality breakfast!Genuine Hotels.com guest review
"still had a good time"
employees wear very nice but my room was a little smaller then I expectedGenuine Hotels.com guest review
"It's a MUST"
Beautiful place to stay, took my daughter for a weekend swim, she loved it, she also want to spend New Years there., LOVE IT.Genuine Hotels.com guest review
Staff covered a water problem (all water off from 11:00 pm-5:00 am) with graciousness and courtesy. Great location at a reasonable price. Good breakfast options, if you don't have time to explore others.Genuine Hotels.com guest review
Easy to locate and the staff was very pleasant and helpful. Very peaceful area, which is relaxing after sightseeing in Chicago.Genuine Expedia guest review
"Hotel is great close to everything"
took my family there to stay a couple nights and see lego land the hotel was awesome great food awesome poolGenuine Expedia guest review
This is a clean & nice hotel to stay in - however, there wasn't enough help during breakfast time. Other than that - my stay was wonderfulGenuine Hotels.com guest review
will be perfect if free breakfast are provided. thanksGenuine Hotels.com guest review
"clean and convenient"
it was clean and somewhat cost effective, within a 5 min walk to a nearby pub which was nice but not as close to things as i would have liked. some of the staff is friendly; pool is small and only open til 10Genuine Hotels.com guest review
"Not the best stay"
My boyfriend and I wanted to get away for the weekend. The location was nice and close to a lot. However, we will never be staying here again. The rooms were ok, but our microwave they advertise in the rooms did not work. And when I asked the front desk about it, they said they dont know because they dont use the room microwaves. Our hair dryer did […] not work. We left the room for a couple of hours to let the cleaning service come. We did everything they asked if they wanted new towels or sheets and we came back to find our room not cleaned at all. I called the front again and they stated that the cleaning service was running behind, even though I saw them a couple rooms down when we left. They also said if we can leave the room so they can come back. We were at the pool and by that time we had to get ready and leave for a reservation we had. So I said they can come after.And again they did not. When I asked for at least a set of new towels, they came back with only 1 set. The elevators were extremely slow and noisy. It was not a good experience at all! WE WILL NEVER GO BACK! I suggest you dont either. Read moreGenuine Hotels.com guest review
my stay was wonderful - my only issue was with breakfast service - there wasn't enough people to help serve or assist with breakfast - otherthan that everything was wonderfulGenuine Hotels.com guest review
"Excellent Staff Exceeds Expectations"
The front desk staff at check in were so friendly. They even introduced themselves and offered us to contact them personally if we needed anything. The location was very convienient to Woodfield Mall.Genuine Hotels.com guest review
Free breakfast was great, nice clean new rooms. Needs a bigger tv. Very small pool. Nice hot tub. Too bright in pool area. Overall pleasant stay!Genuine Hotels.com guest review
Nice hotel. Very clean and comfortable.Genuine Hotels.com guest review
"2 night stay"
Nice hotel, friendly staff. No free breakfast, cost $11.95 each, kind of steep for breakfast. Room wasnt cleaned until 4pm on 2nd dayGenuine Expedia guest review
"super friendly staff"
The hotel was comfortable, pool and whirlpool were ok. the bed was very good with adjustable firmness. the staff was very friendly and welcoming. the hotel was quiet and was a good place to get some needed restGenuine Expedia guest review
"Good location — Musty room"
The location of the hotel was right next to the streets of Woodfield and the Woodfield Mall which was perfect. The room did smell quite musty when we arrived however. The accommodations were nice enough but having a musty smell smack you in the face when you walk in ruins a lot of that. Over all a nice hotel, might have just been our room.Genuine Hotels.com guest review
No cameras at pool area in which i believe is most dangerous.Genuine Hotels.com guest review
"Weekend Get Away"
The Hotel was fine. The staff were very nice and helpful. The part that was horrible was the bed. It was super hard and I couldn't sleep most of the night.Genuine Hotels.com guest review
Staff was great & room was very clean & comfortable. Very pleasant stay.Genuine Hotels.com guest review
Perfect location, fantastic hotel. No complaints.Genuine Hotels.com guest review
Nice & clean..close to interstate 90/53/355/290Genuine Hotels.com guest review
This hotel was just perfect. Great service, clean, comfortable room, great location. We could scoot on down the street to the Woodfield Mall any time and it was a breeze. We were right by the pool area and it was still quiet. Room temperature was fantastic. If you are going into the city, you will need to take the Metra in, because it is pretty far […] out from downtown. However, the Metra station is not far and it's easy and safe for families to use. Read moreGenuine Hotels.com guest review
"Convenient, Friendly, Clean"
All the employees we encountered were very friendly and accommodating. Their smiles started our days on a very pleasant note. The room was clean and kept clean each day. The amenities were nice, especially the work-out room, although the pool was quite small. Location was great for seeing a vast array of "to do's". Enjoy!Genuine Hotels.com guest review
We were looking for a nice hotel for our family during our trip to Schaumburg. We found it at the Hilton Garden Inn. Upscale neighborhood close to shopping and many restaurants. Perfect location. Kids loved the pool, and parents loved the hot tub!Genuine Expedia guest review
"Great location and outstanding, professional staff"
The location was great for us. The service was outstanding and very professional. Rooms were very nice and comfortable. The hotel had a full bar and a restaurant as most Hilton Garden's do. Continental breakfast was free and if you wanted a full breakfast it was available for $11.95. They serve you at the table which is nice since it doesn't create […] the mess that the serve yourself complimentary breakfasts do. Read moreGenuine Hotels.com guest review
The hotel staff was exceptional nice!Genuine Hotels.com guest review
I really enjoy it.Genuine Hotels.com guest review
Wonderful hotel! My husband and I would definately stay here again! The rooms were beautiful! The beds are so comfy!Genuine Hotels.com guest review
"Nice and quiet hotel that is conveniently located"
This hotel was very reasonably priced and conveniently located near the shoppin mall and restaurants.Genuine Expedia guest review
"Convenient location in North suburbs"
I was disappointed in my stay because the room I reserved was not available when I checked in. I called the property at 11am to let them know I would be arriving after midnight. My room was prepaid. I called again at midnight to let them know that I was still on my way. The person I spoke with said "yes, I saw the note on your reservation." When I arrived […] at 1am, the room with 2 queens that I had reserved was unavailable. My only option was a king room. My traveling companion and I were less than thrilled to have to share a bed. She requested a rollaway bed, but none were available. So, we spent an uncomfortable night in the same bed. Read moreGenuine Expedia guest review
"Hilton Garden Inn = Chicago area lodging value"
Staff was very friendly and helpful.Genuine Hotels.com guest review
Awesome place to stay!!! Relaxing great location awesome service!!Genuine Hotels.com guest review
I've come to chicago many times but I was very impressed by this hotel.Genuine Expedia guest review
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